General
Office of the Academic Registrar Lauded for Groundbreaking Achievements In Digitalization
By Gerald Ochwo
On 25th March 2025, a delegation of Registrars from Mbarara University of Science and Technology (MUST) undertook a benchmarking exercise at Makerere University, with a specific focus on the latter’s pioneering efforts in academic records digitalization. The delegation, led by Dr. Dickson Kalungi, Ag. Deputy Academic Registrar was received by Mr. Charles Ssentongo, Deputy Academic Registrar in charge of Admissions and Records Division, who represented the Academic Registrar (AR), Prof. Buyinza Mukadasi.
The visit was prompted by Makerere University‘s trailblazing achievements in digitalizing academic records, as exemplified by the Digitalization of Academic Records Project (DARP). This initiative has been instrumental in creating a centralized, digital one stop repository of all University’s academic records, thereby enhancing the efficiency, accuracy, and security of academic records management.
In his welcoming remarks, Mr. Ssentongo conveyed the Academic Registrar’s message and highlighted Makerere University‘s efforts to digitalize all its processes and records. He further noted that the university is intentional about creating a digital ecosystem that makes academic records retrieval easy and efficient.
“As a university, we are now intentional with the digitalization of all our processes including, digitization of our manual records that date as way back as the inception of Makerere University. Currently, the DARP project as gone as far as creating a one stop center for both Academic document verification and certification, whereby our former graduates, will only need to access the online verification and certification portal and submit their documents without necessarily having to travel many physical distances to Makerere University” Mr. Ssentongo remarked.
In his appreciation remarks, the MUST head of delegation, Dr. Dickson Kalungi, thanked the Academic Registrar for honoring their request to come and learn from the best practices that exist at Makerere University and particularly commended the Department for the great steps and strides made in pioneering modern Academic records storage management systems.
“I want to sincerely thank the Office of the Academic Registrar for sparing time and organizing this meeting. As a University, we have embarked on a transformative change drive whereby we intend to automate all our registry processes including, the management of Academic Records. The DARP project at Makerere University, has been one project where we draw a number of lessons and we are eager to go and implement some of the best practices we have observed here today”
Conclusion
The benchmarking exercise undertaken by Mbarara University of Science and Technology demonstrates the significance of Makerere University and particularly, the Office of the Academic Registrar’s achievements in academic records digitalization. The DARP project serves as a model for other institutions to follow, highlighting the importance of investing in digital solutions to enhance the efficiency, accuracy, and security of academic records management. It further demonstrates the university’s commitment to sharing knowledge and best practices with other institutions. Makerere University‘s efforts in digitalizing academic records have set a high standard for other universities to emulate, and the DARP project is a shining example of innovation and excellence in academic records management.
Gerald Ochwo is the Liaison Officer, Office of the Academic Registrar
The Chairperson and Members of the Intergovernmental Authority on Development (IGAD) Board of the Higher Education Council on Tuesday 29th July 2025 paid a courtesy visit to Makerere University following the 5th Meeting of the IGAD Universities Forum held in Kampala from 28th to 29th July. The delegation was received by the Acting Deputy Vice Chancellor (Academic Affairs), Prof. Edward Bbaale in the presence of Dr. Muhammad Kiggundu Musoke, Makerere University’s representative to IGAD.
In his welcome remarks, Prof. Bbaale on behalf of the Vice Chancellor and the University Management thanked the delegation for including a visit to Makerere on their Kampala itinerary, “It is an honour and privilege to host you here today,” he remarked. He equally thanked Dr. Kiggundu Musoke for representing the University on IGAD and facilitating the visit.
Prof. Bbaale acknowledged that IGAD continues to play a critical role in fostering regional cooperation, peacebuilding, and sustainable development in the Greater Horn of Africa. “The inclusion of higher education in IGAD’s strategic priorities speaks volumes about the importance you attach to knowledge, skills, and research as tools for transforming societies,” he supplemented.
The Acting DVCAA reiterated that Makerere University takes great pride in her IGAD membership, as well as the collaborative research partnerships, capacity-building initiatives, and policy dialogues that seek to harmonise and strengthen higher education in the region undertaken therein. He equally lauded the participation of regional Vice Chancellors and Senior Academic Leaders in IGAD’s activities, “Your presence affirms our collective resolve to build stronger institutions and knowledge systems that respond to the developmental needs of our communities.”
He noted that Makerere in pursuit of her strategic research-led agenda takes cognizance of the importance of partnerships at regional and international levels and urged the leaders present to nurture them. “We need to build a strong academic and research network so that we have seamless flow staff and students on the African continent,” adding that “We hope this visit will further deepen the bonds between our institutions and inspire new opportunities for collaboration in teaching, research, innovation, and regional integration.”
Dr. Kebede Kassa Tsegaye, the IGAD Senior Coordinator of Education, Science, Technology and Innovation Program expressed delight at visiting Makerere, noting that the University and Republic of Uganda are strategic and extremely valuable partners of the regional body.
In her remarks, Dr. Victoria Anib Majur the Head, IGAD Health and Social Development Division thanked Makerere and other regional universities for promoting mobility among learners by endorsing the implementation of the IGAD Regional Qualifications Framework (IGADQF). “It is our pleasure that your institution and all other partner institutions in the region are joining IGAD in fulfilling the mission of regional integration through skills development and through qualifications.”
She reiterated IGAD’s commitment to push for; excellence in education, inclusivity of gender and persons with disabilities, and promotion of skills that will prepare learners, especially refugees, returnees, and those from host communities in the IGAD region for the marketplace. The IGAD Secretariat is hosted by the Republic of Djibouti and region covers the host country-Djibouti, Eritrea, Ethiopia, Kenya, Somalia, South Sudan, Sudan and Uganda.
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