General
Office of the Academic Registrar Lauded for Groundbreaking Achievements In Digitalization
By Gerald Ochwo
On 25th March 2025, a delegation of Registrars from Mbarara University of Science and Technology (MUST) undertook a benchmarking exercise at Makerere University, with a specific focus on the latter’s pioneering efforts in academic records digitalization. The delegation, led by Dr. Dickson Kalungi, Ag. Deputy Academic Registrar was received by Mr. Charles Ssentongo, Deputy Academic Registrar in charge of Admissions and Records Division, who represented the Academic Registrar (AR), Prof. Buyinza Mukadasi.
The visit was prompted by Makerere University‘s trailblazing achievements in digitalizing academic records, as exemplified by the Digitalization of Academic Records Project (DARP). This initiative has been instrumental in creating a centralized, digital one stop repository of all University’s academic records, thereby enhancing the efficiency, accuracy, and security of academic records management.
In his welcoming remarks, Mr. Ssentongo conveyed the Academic Registrar’s message and highlighted Makerere University‘s efforts to digitalize all its processes and records. He further noted that the university is intentional about creating a digital ecosystem that makes academic records retrieval easy and efficient.
“As a university, we are now intentional with the digitalization of all our processes including, digitization of our manual records that date as way back as the inception of Makerere University. Currently, the DARP project as gone as far as creating a one stop center for both Academic document verification and certification, whereby our former graduates, will only need to access the online verification and certification portal and submit their documents without necessarily having to travel many physical distances to Makerere University” Mr. Ssentongo remarked.
In his appreciation remarks, the MUST head of delegation, Dr. Dickson Kalungi, thanked the Academic Registrar for honoring their request to come and learn from the best practices that exist at Makerere University and particularly commended the Department for the great steps and strides made in pioneering modern Academic records storage management systems.
“I want to sincerely thank the Office of the Academic Registrar for sparing time and organizing this meeting. As a University, we have embarked on a transformative change drive whereby we intend to automate all our registry processes including, the management of Academic Records. The DARP project at Makerere University, has been one project where we draw a number of lessons and we are eager to go and implement some of the best practices we have observed here today”
Conclusion
The benchmarking exercise undertaken by Mbarara University of Science and Technology demonstrates the significance of Makerere University and particularly, the Office of the Academic Registrar’s achievements in academic records digitalization. The DARP project serves as a model for other institutions to follow, highlighting the importance of investing in digital solutions to enhance the efficiency, accuracy, and security of academic records management. It further demonstrates the university’s commitment to sharing knowledge and best practices with other institutions. Makerere University‘s efforts in digitalizing academic records have set a high standard for other universities to emulate, and the DARP project is a shining example of innovation and excellence in academic records management.
Gerald Ochwo is the Liaison Officer, Office of the Academic Registrar
The Director of Makerere University Jinja Campus, Associate Professor Ronald Kakungulu-Mayambala, has urged students to familiarise themselves with the Safeguarding policy aimed at creating a safer and more inclusive learning environment.
Speaking during the safeguarding policy sensitization meeting held today Tuesday, April 15, 2025 at the Civil Service College, Jinja, Prof. Kakungulu-Mayambala, emphasized the importance of awareness and adherence to the policy, which seeks to protect students, staff, and other stakeholders from all forms of abuse, harassment, exploitation, and discrimination.
“As Management we want every student to enjoy their stay at the University without being tormented and that can only happen, if students know their rights by reading about different policies on our website. You are meant to be living in a safe environment. We do not want anybody’s dream to be shattered or somebody to drop out from University,” Prof. Kakungulu-Mayambala, said.
In his speech, Prof. Kakungulu-Mayambala, also called upon students who have complaints but do not know the reporting lines, to approach staff safeguarding champions to make sure that they live in a safe environment.
Addressing guests, Emmanuel Muchake, the Guild Administrator at Jinja Campus, pointed out that the launch of the safeguarding policy is timely because as a University, without creating a conducive environment for teaching and learning, they will not have students graduate.
On Friday, April 4,2025, the Third Deputy Prime Minister and Minister without Portfolio, Right Honourable Lukia Isanga Nakadama, officially launched the Safeguarding Policy and commended Makerere University for crafting a policy that lays out the University’s framework for embedding viable safeguarding measures into its ethos and all institutional activities and processes to: Identify, detect, and act swiftly on safeguarding risks.
The Safeguarding Policy was developed in response to the growing need for institutions of higher learning to implement proactive measures that address concerns related to student welfare, mental health, gender-based violence, and power imbalances in academic settings.
Some of potential safeguarding risks in Institutions of higher learning include emotional distress, Sexual Exploitation, Abuse and Harassment (SEAH); material loss, financial exploitation, discrimination and neglect, unfair and illegitimate response to civic engagements, cyber security/threats, psychological and emotional harm, substance abuse and physical assault. Discrimination and neglect which are often high risks for students with disabilities and international students.
The safeguarding policy sensitization meeting in Jinja Campus brought together students and staff in a meaningful dialogue on safeguarding issues affecting learning.
The event was graced by Dr. Rodney Rugyema, from the Dean of Students Office, who emphasized the University’s commitment to the well-being of all its members. In his remarks, he highlighted the importance of safeguarding policies in preventing abuse, harassment, exploitation, and other forms of misconduct within the Jinja Campus community.
“Safeguarding is not a one-time action, but a continuous culture of care and accountability. We all have a role to play in ensuring a safe and respectful space for learning and growth,” Dr Rugyema, said.
The sensitization session covered key topics including; recognizing signs of abuse, understanding reporting procedures on the MakSafeSpace and fostering mutual respect among peers.
Participants were encouraged to actively engage and reflect on their roles in upholding safety standards both on and off campus.
Students who attended the sensitization welcomed the initiative, with many expressing optimism that the policy would improve campus safety and encourage victims to come forward without fear of retaliation.
“We have seen issues go unreported in the past because students didn’t know where to turn. This policy provides clarity and assurance that the university is taking these matters seriously,” noted, a third-year student.
The University plans to conduct a series of sensitization workshops and distribute printed copies of the policy to ensure that every member of the campus community is well-informed. This initiative is part of Makerere University‘s broader strategy to reinforce its values of integrity, respect, and protection for all.
The Safeguarding Sensitization Meeting concluded with a collective pledge to uphold safety, dignity, and mutual respect within the University community.
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