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Students Offer Insightful Feedback on Courses, Lecturers & Teaching for Semester 2 of 2022/23

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On Friday, 24th November 2023, the Quality Assurance Directorate (QAD) hosted a dissemination meeting at which results of the Students Evaluation of Course and Teaching (SECAT) for Semester 2 of the academic year 2022/2023 were shared with Management as well as Academic and Student leaders. According to QAD, SECAT is one of the mechanisms for engaging students to have a say about the course they have enrolled for, the lecturer who teaches the course and how the course has been delivered so as to generate evidence that can be used for progressive improvement towards to attainment of the University’s strategic plan.

Delivering the welcome remarks at the event, the Deputy Vice Chancellor (Academic Affairs), Prof. Umar Kakumba noted that SECAT is a standard requirement for institutions all over the world and expressed appreciation to QAD for undertaking the exercise. He was particularly appreciative that SECAT is an authentic tool that offers confidentiality to students and provides objective areas and metrics. Furthermore, he noted that since the mechanism is not cast in stone, it can be modified to cater for the unique or emerging teaching and learning needs of some academic units.

Prof. Umar Kakumba signs a copy of the report at the launch event. Launch of SECAT Report for Semester Two 2022/2023 by the Quality Assurance Director, 24th November 2023, Yusuf Lule Central Teaching Facility Auditorium, Makerere University, Kampala Uganda, East Africa.
Prof. Umar Kakumba signs a copy of the report at the launch event.

“The quality of learners is not a problem because from our cut off points, we take the best performers annually. However, how are the students prepared to learn? What is their attitude and what are their expectations?” pondered the Deputy Vice Chancellor (Academic Affairs).

Prof. Kakumba therefore appreciated the appropriateness of SECAT as a tool for receiving feedback from a tech-savvy generation that is not only good at juggling various tasks but also has a short attention span. He noted that it was important to evaluate whether the courses taught, the lecturers who conduct them and the methods of delivery all meet students’ expectations.

Presenting findings from the SECAT, the Director QAD, Dr. Cyprian Misinde noted that the exercise is essential for assessing teaching quality, aligning course expectations with outcomes, optimizing the timing of evaluations, influencing faculty teaching practices, and evaluating the effectiveness of instructional technology. “By providing valuable feedback and insights, student evaluations contribute to the continuous improvement of educational practices and the overall learning experience.”

Dr. Cyprian Misinde presents findings from the evaluation exercise. Launch of SECAT Report for Semester Two 2022/2023 by the Quality Assurance Director, 24th November 2023, Yusuf Lule Central Teaching Facility Auditorium, Makerere University, Kampala Uganda, East Africa.
Dr. Cyprian Misinde presents findings from the evaluation exercise.

It is against this background that Dr. Misinde urged all faculty members from all ten constituent colleges of Makerere University and the Jinja Campus to encourage their students to evaluate their courses. “When we send out the tools, encourage your students to complete them.”

Presenting results from the evaluation, Dr. Misinde reported that overall, 60.2% respondents strongly agreed that the course they took had positive impact on their learning, while 54.7% strongly agreed that courses undertaken improved their capacity to think and learn independently. In terms of courses’ impact on professional practice and relevance to career prospects, respondents were 52.7% and 57% respectively in strong agreement, while 55.9% strongly agreed that courses improved their knowledge and understanding.

As Makerere aspires to be a more research-led University, it was encouraging to learn that 45.9% of students strongly agreed that the courses improved their research skills. Additionally, 55.8% of students strongly agreed that the courses they took encouraged them to read widely.

The Academic Registrar-Prof. Buyinza Mukadasi (Right) and Dean School of Biosciences, CoNAS (Left) discuss sections of the report. Launch of SECAT Report for Semester Two 2022/2023 by the Quality Assurance Director, 24th November 2023, Yusuf Lule Central Teaching Facility Auditorium, Makerere University, Kampala Uganda, East Africa.
The Academic Registrar-Prof. Buyinza Mukadasi (Right) and Dean School of Biosciences, CoNAS (Left) discuss sections of the report.

With regard to the lecturers’ conduct the students strongly agreed that 60.8% of lecturers gave clear descriptions of course objectives, 52.6% were punctual, 51.4% strictly followed the timetable and 59.3% encouraged discussions and participation. Furthermore, students strongly agreed that 64.3% of lecturers were knowledgeable and resourceful on the subject matter, 46.6% assessed and gave timely feedback, 56.1% had a cordial and professional relationship with students, and 66.7% strongly agreed that lecturers dressed appropriately and decently.

On the methods of delivery of courses, students strongly agreed that 53.9% had clear outlines as well as up-to-date reading lists and references, 44% were taught with a variety of teaching methods, tutorials, and aids e.g. ICTs, and 47.1% of teaching and learning environments were conducive for academic pursuit. On the contrary over 50% disagreed that a variety of tools was offered during assessments.

Qualitative results from the evaluation also showed that students enjoyed diverse methods of course delivery, particularly the hands-on experiences, with some acknowledging that “We were sent out into the field to go and do research as groups, this improved on our student to student relationship as it encouraged teamwork and also helped us to do more research”. Additionally, students noted that “…We had to do a survey on marriages in Uganda and on top of the knowledge we attain from the syllabus, we also gained socioeconomic knowledge.”  

Mr. Matsiko Timothy speaks on behalf of the Student body. Launch of SECAT Report for Semester Two 2022/2023 by the Quality Assurance Director, 24th November 2023, Yusuf Lule Central Teaching Facility Auditorium, Makerere University, Kampala Uganda, East Africa.
Mr. Matsiko Timothy speaks on behalf of the Student body.

Representing the 89th Guild Academic Affairs Minister Hon. Patience Nambaziira and student body in general, Mr. Matsiko Timothy expressed happiness that QAD invited the student leaders to participate in rollout of SECAT. Furthermore, he was pleased that SECAT demonstrated the University Management’s appreciation of the changing trends and keenness to receive feedback from the student body on their experience and expectations. “This is surely something to help us build for the future as the Makerere University motto says.”

Concluding the day’s remarks, Dr. Misinde recommended that all units should study the evaluation report and set targets for improvement. He further urged that courses should be grounded in students’ real life situations by evaluating and implementing the suggestions they provided. The Director further recommended that lecturers should take particular note of aspects of courses, their own conduct and methods of delivery that the students enjoyed and seek to inculcate more of these best practices going forward.

Mark Wamai

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Makerere Urges New Scholarship Beneficiaries to Prioritise Academics and Personal Safety

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Makerere University has urged female students admitted under the Makerere University Council Tuition and Functional Fees Waiver Scholarship for the 2026/27 academic year to take the opportunity seriously, focus on their academic performance, and stay alert about their personal safety.

The message was delivered during an orientation for the scholarship beneficiaries at the Senate Conference Hall, where officials from the Gender Mainstreaming Directorate welcomed the students and shared guidance on academic success, security, mentorship, and responsible social conduct.

The Chief Gender Mainstreaming Officer cautions students on safety and self-reliance

Dr. Euzobia Mugisha Baine, Chief Gender Mainstreaming Officer, congratulated the students on receiving the scholarship and urged them not to take it for granted.

She advised them to seek information from the relevant university offices instead of relying on assumptions or what fellow students tell them, and to keep records of official communication whenever they raise concerns or follow up on university matters.

Dr. Euzobia, Chief Gender Mainstreaming Officer, giving her remarks

Dr. Baine said students should take responsibility for their own security, warning them not to trust strangers easily and urging them to be careful about where they go and who they interact with.

She also reminded them that strong academic performance is required to keep the scholarship, and encouraged them to ask for help early whenever they face academic, social, or other challenges instead of waiting until the situation becomes harder to manage.

Students urged to aim for first-class results

The officers welcomed the students and encouraged them to put their studies first, urging them to aim for first-class academic results during their time at Makerere.

They advised them to use the academic support available to them, including help from course mates and any tutorials or mentoring offered within their colleges, and not to hesitate to seek assistance when they have concerns about their results or coursework.

The GMD team also spoke to scholars about personal safety, cautioning students against accepting help from strangers, including with luggage or transport, and referred to a recent incident in which a student’s belongings were stolen. She urged them to stay alert as they settled into university life.

Focus on academic foundations and safe social conduct

Other speakers, including Ms. Susan Mbabazi, who is the Principal Gender Officer, Ms. Abilat Lozirah, and Cynthia Ayaa Kamaketch emphasised the need to build a strong academic foundation from the start of the semester. They encouraged students to attend lectures regularly, read beyond classroom notes, use university resources such as internet access and the library, and develop steady study habits instead of waiting until exams are near.

A section of female students awarded the Makerere University Council Tuition and Functional Fees Waiver Scholarship for the 2026/27 academic year listening to Mr. Eric Tumwesigye, the Principal Gender Officer and Head of the Students Affairs Division during their orientation at the Senate Conference Hall.

They also warned students to be careful when meeting people they do not know well, advising them to hold academic discussions and social meetings in open, public spaces such as Freedom Square rather than in private rooms.

The students were also encouraged to seek mentorship from university staff and others who could guide them in their academic and career development, and to identify a mentor before leaving the orientation.

The orientation also pointed students to key university services and locations they should know, including the university health facilities, the Makerere Police Post, the Counselling and Guidance Centre, and places of worship on campus.

Speakers reminded the students that the scholarship gives them a chance to pursue their education at Makerere University, and that keeping it depends on their discipline, academic performance, and willingness to seek support when needed.

Allan Ainematsiko

My name is Ainematsiko Allan. I am a student of Makerere University and currently in my final year. I am pursuing a Bachelors in Journalism and Communication.

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AR Department Bids Farewell to Mr. Ssentongo and Ms. Akoli

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Mr. Charles Ssentongo (C) and Ms. Betty Akoli (3rd R) are joined by Staff and Family to cut cake at the farewell luncheon on 18th September 2026. Farewell Luncheon held by Department of Academic Registrar in honour of Mr. Charles Ssentongo, Deputy Academic Registrar – Undergraduate Admissions and Records and Ms. Betty Akoli, Assistant Academic Registrar presided over by Ag. Academic Registrar Ms. Prossie Nakayiki, 18th September 2026, Senate Conference Hal, Level 4, Senate Building, Makerere University, Kampala Uganda, East Africa.

By Gerald Ochwo

On Friday 18th September 2026, the Department of the Academic Registrar, Makerere University, held a befitting farewell ceremony in honour of Mr. Charles Ssentongo and Ms. Betty Akoli, who have retired from University service upon attaining the mandatory retirement age of 60 years.

Mr. Ssentongo retires as Deputy Academic Registrar in charge of Undergraduate Admissions and Records, after 26 years of dedicated service to the University, a journey he began in 2000. Ms. Akoli retires as Assistant Academic Registrar.

Ms. Prossie Nakayiki (L) poses with Mr. Ssentongo (C) and Ms. Akoli (R) shortly after presenting them with their plaques. Farewell Luncheon held by Department of Academic Registrar in honour of Mr. Charles Ssentongo, Deputy Academic Registrar – Undergraduate Admissions and Records and Ms. Betty Akoli, Assistant Academic Registrar presided over by Ag. Academic Registrar Ms. Prossie Nakayiki, 18th September 2026, Senate Conference Hal, Level 4, Senate Building, Makerere University, Kampala Uganda, East Africa.
Ms. Prossie Nakayiki (L) poses with Mr. Ssentongo (C) and Ms. Akoli (R) shortly after presenting them with their plaques.

The farewell, held in the Senate Building Conference Hall, was presided over by Ms. Prossie Nakayiki, the Acting Academic Registrar, and was attended by members of the Senior Management Team and staff of the Academic Registrar’s Department.

In recognition of their distinguished and spotless service, the two retirees were awarded institutional plaques and assorted gifts from the Department and individual members of staff.

Mr. Ssentongo and Ms. Akoli receive gifts from staff of their former Units including Mr. Justus Karegyeya (2nd L) the Ag. Deputy Academic Registrar, Undergraduate Admissions and Records. Farewell Luncheon held by Department of Academic Registrar in honour of Mr. Charles Ssentongo, Deputy Academic Registrar – Undergraduate Admissions and Records and Ms. Betty Akoli, Assistant Academic Registrar presided over by Ag. Academic Registrar Ms. Prossie Nakayiki, 18th September 2026, Senate Conference Hal, Level 4, Senate Building, Makerere University, Kampala Uganda, East Africa.
Mr. Ssentongo and Ms. Akoli receive gifts from staff of their former Units including Mr. Justus Karegyeya (2nd L) the Ag. Deputy Academic Registrar, Undergraduate Admissions and Records.

Mr. Ssentongo and Ms. Akoli’s retirement follows that of other senior members of the Department, including Mrs. Patience Mushengyezi, who retired earlier this year.

The Department of the Academic Registrar remains deeply indebted to Mr. Ssentongo and Ms. Akoli for their highly committed, exemplary, and dedicated service to Makerere University. We wish them a happy, healthy, and fulfilling retirement.

Ms. Betty Akoli receives a gift from a former colleague. Farewell Luncheon held by Department of Academic Registrar in honour of Mr. Charles Ssentongo, Deputy Academic Registrar – Undergraduate Admissions and Records and Ms. Betty Akoli, Assistant Academic Registrar presided over by Ag. Academic Registrar Ms. Prossie Nakayiki, 18th September 2026, Senate Conference Hal, Level 4, Senate Building, Makerere University, Kampala Uganda, East Africa.
Ms. Betty Akoli receives a gift from a former colleague.

We celebrate you.

More photos from the event: https://flic.kr/s/aHBqjD5btz

Mak Editor

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Prof. Sarah Ssali shares institutional best practices ahead of The Trust Summit

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Prof. Sarah Ssali, Panelist, Virtual Round Table on Restoring Trust in Academia and the Knowledge Economy, September 15, 2026. Graphic: X/@GTSummit2026

Prof. Sarah Ssali the First Deputy Vice Chancellor in charge of Academic Affairs (DVCAA) at Makerere University was one of the panelists that addressed the complex challenges facing African higher education during a Virtual Round Table on Restoring Trust in Academia and the Knowledge Economy held September 15, 2026. The event was organised by Strathmore University as part of the pre-summit events for The Trust Summit (TTS), due to be held in Nairobi, Kenya from October 21-23, 2026.

She was also welcomed in her capacity as the Director of the African Research Universities Alliance (ARUA) Centre of Excellence in Notions of Identity, a platform she used to deliver warm regards from the Vice Chancellor, Prof. Barnabas Nawangwe. Other panelists included; Dr. Vincent Ogutu-Vice Chancellor, Strathmore University and Prof. Gilbert Kokwaro-Director, Institute of Healthcare Management, Strathmore University Business School, while the Moderator was Dr. Maureen Syallow-Senior Lecturer, Strathmore University.

In her submission, Prof. Ssali emphasised the need to understand that universities are working in a turbulent times, and do not deserve to be at the receiving end of some of the challenges being ascribed to them. She added that challenges affecting society ought to be handled in partnership with other stakeholders and key players.

An example of this kind of criticism is on the question on the quality and integrity of degrees that has come up severally and is being fueled by the fact that not many graduates can find gainful employment after completing university.

“We have many more people living longer, getting educated, and chasing fewer jobs. For example, in the case of Uganda, we graduate around 40,000 students per year, but only 700 jobs are being created in the public sector per year” she noted.

Turning to the need to maintain standards and trust, Prof. Ssali outlined the rigorous systems already in place. These include holistic curriculum development involving stakeholders such as the National Council of Higher Education, Government Ministries, and the National Planning Authority.

Prof. Ssali also highlighted the importance of quality assurance, international benchmarking, and constant evaluations. She nevertheless conceded that despite having all these efforts in place, universities still face immense pressure from ranking systems and the need to prove their worth.

Reflecting on the historical debate regarding the role of an African university, she contrasted the school of thought advocating for global competitiveness with that emphasising practical relevance to local development challenges, concluding that taking the middle path; globally competitive and locally relevant, remains the viable option.

Addressing the issue of trust directly, Prof. Ssali noted that universities, just like the aviation and healthcare industries, are more concerned with what systems are in place to correct any errors should they arise.

She explained that just as one plane crash does not shut down the aviation industry, a single failure in a university does not warrant shutting it down. Instead, the focus should be on checking the black box, correcting errors, and improving standards to ensure the institution continues to serve its purpose.

Elvis Lubanga, Makerere University, Kampala Uganda, East Africa.
Elvis Lubanga

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