The College of Humanities and Social Sciences (CHUSS) at Makerere University concluded its two day retreat with a strong call from Vice Chancellor for staff to engage deeply with university policies and collaborate across departments to address institutional challenges.

While representing the Vice Chancellor, Prof. Ireeta Tumps who is also the Principal College of Natural Sciences emphasized the importance of aligning with the university’s vision to become a research-led institution.

“These gatherings are vital for us to make progress toward our vision for the next hundred years of Makerere,” said Prof. Ireeta. “Engagement and consultation among staff, management, and directors help us understand and implement policies that benefit the university at large.”

Prof. Ireeta highlighted the significance of understanding the “spirit behind policies,” urging staff at all levels to work together rather than in isolated silos. He noted that ongoing dialogue between staff and policymakers strengthens Makerere’s policy frameworks and fosters an environment of responsive and thoughtful decision-making.

The retreat covered essential training on Quality Assurance, financial policies, and research standards, along with discussions on staff etiquette and client service. Prof. Ireeta praised these sessions for giving participants a deeper understanding of expectations and opportunities to refine university practices. “This is a learning process for both staff and management,” he added. “We are committed to making sure this learning never stops as we advance toward our research-led vision.”

As Makerere seeks to enhance its graduate programs, Prof. Ireeta stressed the need to leverage the college’s human resources and to create an enabling environment that encourages research and efficiency. He commended CHUSS Principal Assoc.  Prof. Helen Nambalirwa Nkabala for her proactive leadership, citing her recent initiatives to set a research agenda, engage students, and involve support staff in university planning.

“I want to thank the principal for prioritizing these issues and for demonstrating the leadership we believe in at Makerere,” said Prof. Ireeta “Humanities are at the heart of the University, and this retreat shows our commitment to their enduring value.”

In closing, Prof.  Ireeta urged staff to continue working on key areas such as work ethics, time management, and interpersonal skills, which he identified as vital for institutional success. He expressed hope that these engagements will pave the way for a sustainable future for CHUSS and Makerere University as a whole.

Retreat Sets Strategic Way Forward to Improve Academic and Operational Efficiency at Makerere University

In an effort to streamline operations and boost academic outcomes, leaders and staff at Makerere University‘s College of Humanities and Social Sciences (CHUSS) concluded their recent retreat with key proposals aimed at addressing logistical, staffing, and technological challenges.

 On November 1–2, 2024, CHUSS held a staff retreat at Nican Resort to foster dialogue on policies and work environments impacting staff well-being and daily functions.

The retreat featured presentations on e-timetabling and the biometric system by the Directorate of ICT Support (DICTS), discussions on higher degrees, examinations, and internship processes, as well as sessions on quality assurance and academic policy implementation by the Quality Assurance Directorate. The Directorate of Human Resources addressed human resource policies, while sessions on audit, accountability, and office etiquette aimed to enhance workplace standards.

In addition to formal discussions, team-building activities such as games and health walks were organized, creating an engaging atmosphere for staff collaboration and morale-boosting.

One major proposal was to designate a dedicated timetabling officer to prevent the scheduling conflicts that have previously disrupted classes and operations. “Someone must be responsible for this task, so we don’t repeat the scheduling chaos we’ve experienced this semester,” emphasized a participant, underscoring the need for defined roles in critical functions.

A team from the School of Psychology was assigned to investigate and provide solutions to university policies and address concerns over staff morale, in collaboration with the Grants Administration and Support Unit (GAMSU) and the Makerere Research and Innovations Fund (MakRIF) Secretariat.

The retreat also prioritized enhancing recruitment and retention strategies for high-performing Makerere graduates. Leaders noted the irony of producing top students who, in turn, struggle to find positions within the institution. “It’s essential to implement policies that retain our top talent within Makerere, ensuring the continued quality of our programs,” said one official.

Operational efficiency improvements through e-system integration and training were also emphasized. Academic staff reported that while e-systems offer notable benefits, implementation issues and usability gaps hinder productivity. The proposal includes targeted training sessions and establishing a feedback loop for users to report and resolve system issues.

To address staffing gaps, participants suggested restoring recruitment at the teaching assistant level and allocating budgetary support for retirees mid-semester, ensuring academic continuity.

The retreat highlighted the need to empower and support custodial staff, particularly in providing security during evening classes, which often run until 10 p.m. Proposals included a review of housing allocation policies to prioritize residence for custodians and security officers, enhancing their ability to maintain campus security.

Additionally, broader adoption of ICT solutions was encouraged, including the expansion of the Academic Management Information System (ACMIS) for lecturers to record results directly, boosting accountability and efficiency. Biometric systems, widely discussed, are also expected to improve attendance and monitoring for non-faculty staff.

To better support students with disabilities, the retreat emphasized the need for a structural and academic strategy, such as hiring sign interpreters and establishing institutional mechanisms to address their needs. Academic staff require training to effectively work with a diverse student population, ensuring inclusivity.

Finally, participants called for a mindset shift within public service and policy-making bodies regarding the unique needs of academic institutions. There is a need to advocate for policies that recognize Makerere’s role as a premier research university rather than merely a ranking-driven institution. This approach includes consultations with international universities on best practices in retaining top academic talent without strictly adhering to rigid promotion requirements.

These proposals signify a commitment to operational and academic excellence at Makerere, focused on strategic improvements, supportive systems, and an inclusive environment for both staff and students.

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