Humanities & Social Sciences
CHUSS Retreat Concludes: VC Urges Staff to Embrace Policy Vision and Collaborative Solutions
The College of Humanities and Social Sciences (CHUSS) at Makerere University concluded its two day retreat with a strong call from Vice Chancellor for staff to engage deeply with university policies and collaborate across departments to address institutional challenges.
While representing the Vice Chancellor, Prof. Ireeta Tumps who is also the Principal College of Natural Sciences emphasized the importance of aligning with the university’s vision to become a research-led institution.
“These gatherings are vital for us to make progress toward our vision for the next hundred years of Makerere,” said Prof. Ireeta. “Engagement and consultation among staff, management, and directors help us understand and implement policies that benefit the university at large.”
Prof. Ireeta highlighted the significance of understanding the “spirit behind policies,” urging staff at all levels to work together rather than in isolated silos. He noted that ongoing dialogue between staff and policymakers strengthens Makerere’s policy frameworks and fosters an environment of responsive and thoughtful decision-making.
The retreat covered essential training on Quality Assurance, financial policies, and research standards, along with discussions on staff etiquette and client service. Prof. Ireeta praised these sessions for giving participants a deeper understanding of expectations and opportunities to refine university practices. “This is a learning process for both staff and management,” he added. “We are committed to making sure this learning never stops as we advance toward our research-led vision.”
As Makerere seeks to enhance its graduate programs, Prof. Ireeta stressed the need to leverage the college’s human resources and to create an enabling environment that encourages research and efficiency. He commended CHUSS Principal Assoc. Prof. Helen Nambalirwa Nkabala for her proactive leadership, citing her recent initiatives to set a research agenda, engage students, and involve support staff in university planning.
“I want to thank the principal for prioritizing these issues and for demonstrating the leadership we believe in at Makerere,” said Prof. Ireeta “Humanities are at the heart of the University, and this retreat shows our commitment to their enduring value.”
In closing, Prof. Ireeta urged staff to continue working on key areas such as work ethics, time management, and interpersonal skills, which he identified as vital for institutional success. He expressed hope that these engagements will pave the way for a sustainable future for CHUSS and Makerere University as a whole.
Retreat Sets Strategic Way Forward to Improve Academic and Operational Efficiency at Makerere University
In an effort to streamline operations and boost academic outcomes, leaders and staff at Makerere University‘s College of Humanities and Social Sciences (CHUSS) concluded their recent retreat with key proposals aimed at addressing logistical, staffing, and technological challenges.
On November 1–2, 2024, CHUSS held a staff retreat at Nican Resort to foster dialogue on policies and work environments impacting staff well-being and daily functions.
The retreat featured presentations on e-timetabling and the biometric system by the Directorate of ICT Support (DICTS), discussions on higher degrees, examinations, and internship processes, as well as sessions on quality assurance and academic policy implementation by the Quality Assurance Directorate. The Directorate of Human Resources addressed human resource policies, while sessions on audit, accountability, and office etiquette aimed to enhance workplace standards.
In addition to formal discussions, team-building activities such as games and health walks were organized, creating an engaging atmosphere for staff collaboration and morale-boosting.
One major proposal was to designate a dedicated timetabling officer to prevent the scheduling conflicts that have previously disrupted classes and operations. “Someone must be responsible for this task, so we don’t repeat the scheduling chaos we’ve experienced this semester,” emphasized a participant, underscoring the need for defined roles in critical functions.
A team from the School of Psychology was assigned to investigate and provide solutions to university policies and address concerns over staff morale, in collaboration with the Grants Administration and Support Unit (GAMSU) and the Makerere Research and Innovations Fund (MakRIF) Secretariat.
The retreat also prioritized enhancing recruitment and retention strategies for high-performing Makerere graduates. Leaders noted the irony of producing top students who, in turn, struggle to find positions within the institution. “It’s essential to implement policies that retain our top talent within Makerere, ensuring the continued quality of our programs,” said one official.
Operational efficiency improvements through e-system integration and training were also emphasized. Academic staff reported that while e-systems offer notable benefits, implementation issues and usability gaps hinder productivity. The proposal includes targeted training sessions and establishing a feedback loop for users to report and resolve system issues.
To address staffing gaps, participants suggested restoring recruitment at the teaching assistant level and allocating budgetary support for retirees mid-semester, ensuring academic continuity.
The retreat highlighted the need to empower and support custodial staff, particularly in providing security during evening classes, which often run until 10 p.m. Proposals included a review of housing allocation policies to prioritize residence for custodians and security officers, enhancing their ability to maintain campus security.
Additionally, broader adoption of ICT solutions was encouraged, including the expansion of the Academic Management Information System (ACMIS) for lecturers to record results directly, boosting accountability and efficiency. Biometric systems, widely discussed, are also expected to improve attendance and monitoring for non-faculty staff.
To better support students with disabilities, the retreat emphasized the need for a structural and academic strategy, such as hiring sign interpreters and establishing institutional mechanisms to address their needs. Academic staff require training to effectively work with a diverse student population, ensuring inclusivity.
Finally, participants called for a mindset shift within public service and policy-making bodies regarding the unique needs of academic institutions. There is a need to advocate for policies that recognize Makerere’s role as a premier research university rather than merely a ranking-driven institution. This approach includes consultations with international universities on best practices in retaining top academic talent without strictly adhering to rigid promotion requirements.
These proposals signify a commitment to operational and academic excellence at Makerere, focused on strategic improvements, supportive systems, and an inclusive environment for both staff and students.
On the morning of Friday, February 27, when the academic procession winds its way across Makerere University’s Freedom Square for the last day of the 76th Graduation Ceremony, Whitney Najjuka will walk into history with a number beside her name: 4.46.
At Makerere, that number means First Class Honours. It means the Vice Chancellor’s List. It means she graduates as the only First-Class student in Journalism and Communication this year. But numbers, as Whitney has learned, rarely tell the full story.
Born on March 27, 2002, in Nabbingo, Kyengera Town Council, to Margaret Kusemererwa and Fred Kasirye, dreamt she would do Law, one of the disciplines, prestigious, almost inevitable next steps for a student who had excelled in secondary school. She had done everything correctly. Studied hard. Scored well. Followed the script.
But Makerere University had other plans. She missed the pre-entry mark, but found her name under Journalism and Communication, another prestigious course offered by the Journalism and Communication Department at Makerere University.
Najjuka began her academic journey at Muto Primary School in Buwama, earning 8 aggregates in the Primary Leaving Examination, a performance that positioned her strongly for secondary school.
She would later join St. Lucia Hill School, Namagoma, where she earned 20 aggregates at O-Level and 17 points in History, Luganda, and Divinity at A-Level.
Missing her dream course, Law, felt at first, like a detour. But Whitney was encouraged by Sanyu Christopher, her uncle, and she settled for a government-sponsored slot in the Bachelor of Journalism and Communication at Makerere, which she had applied for before.
She entered uncertain. But she graduates transformed.
The Pivot That Became a Purpose
Whitney speaks of her early university days with candor. She did not arrive at the Department of Journalism and Communication with a burning childhood ambition to be a journalist, but because another door had closed.
Then, Social and Behavior Change Communication happened. Applied Strategic Communication happened. She began to see media not as headlines and microphones, but as architecture, shaping how societies think, argue, and act.
The turning point came in her third year. The Female Journalist Foundation published her story on Sexual Gender-Based Violence (SGBV) and its emotional toll on survivors. What startled her was not its publication but the reaction. Comments flooded in. Debates ignited, especially about the role of men in combating GBV.
“I realized media doesn’t just report,” she says. “It frames how society views a crisis.”
Her voice, once tentative, had entered a national conversation.
The Discipline Behind 4.46
At Makerere University, a First Class CGPA is not built on brilliance alone but on ritual.
Whitney’s ritual began with showing up, on time, every time. She treated lectures as appointments with her future self. She refused to confine her learning to the syllabus. While attending workshops at the Aga Khan Graduate School of Media and Communication and obtaining external certifications, she sought and was open to mentorship through the Public Relations Association of Uganda (PRAU).
She wanted theory anchored in practice. And then there was the commute.
From Nabbingo, a hill in Wakiso District, some 18.6 km to Kampala, where the Makerere Main campus is situated, and back, nearly 20 hours a week dissolved into Kampala traffic. Two-hour journeys before 8:00 a.m. lectures. Dust. Noise. Headaches. She learned to manage energy the way others manage time. Fatigue became a tutor in resilience.
“I had to be intentional with every remaining hour,” she says. “Excuses were not an option.”
Learning to Practice Communication
If classrooms taught her analysis, presentations taught her courage. Pitching projects, defending research, and standing before peers quick to critique forced her to think on her feet. She was no longer simply studying communication; she was practicing it.
In 2024, the AGMES Fellowship at the Aga Khan Graduate School of Media and Communication pushed her further. She received funding to produce a capstone project on the mental impact of gender-based violence on survivors. She identified sources, conducted interviews, handled trauma with care, and worked with professional editors.
The Communication, she learned, is logistics and ethics as much as eloquence.
The Future She Sees
Whitney is optimistic about Uganda’s media landscape. The digital shift, she believes, has democratized influence. Young communicators are no longer confined to legacy newsrooms or offices.
Yet she sees a gap in the absence of structured research on sustainable, ethical, profitable independent media ventures in Uganda. Her ambition is not only to practice communication, but to study it. To produce data-backed frameworks that help young Ugandans transition from graduates to media entrepreneurs.
She wants to make the impact scalable.
What Remains
As the only First-Class graduate in her cohort, she is careful not to mythologize herself. “Success isn’t brilliance alone,” she says. “It’s a daily commitment when nobody is watching.”
Even before graduation, Whitney had stepped into the industry through a mentorship internship at Capital One Group (COG EA Ltd), a strategic marketing communications agency operating across East Africa.
At Capital One Group, we spoke to Paul Mwirigi Muriungi, the Managing Director and Head of Strategy, who spoke of Najjuka as a progressive and intentional young professional who approaches her work with curiosity, maturity, and responsibility.
“Her attitude is exemplary. She is teachable, receptive to feedback, and eager to grow. While technical skills can be taught, character, work ethic, and mindset determine long-term success, qualities that Whitney consistently demonstrates. Given her academic excellence and professional application, we believe she has a bright future both at Capital One Group and within the wider communications industry. She represents the kind of talent the profession needs: thoughtful, adaptable, and committed to excellence.
“We look forward to seeing her next chapter unfold,” says Mwirigi.
Najjuka’s gaze extends beyond her own trajectory. She speaks of what the Department could become. Furnished and equipped with industry-standard equipment, newsroom simulations, and deeper investment in data journalism as prayers. Her excellence is not self-congratulatory, but it is forward-looking.
“The University should support the Department to procure industry-standard equipment. Access to high-quality cameras, sound booths, and updated editing software like Adobe Creative Suite is critical to our learning environment,” she says.
Adding that, “We need a newsroom simulation, a physical or digital space where students work under real-time deadlines to produce content for the public. That would prepare us for industry and even strengthen the University’s own media platforms.”
In an era defined by metrics, algorithms, and digital traceability, data journalism is no longer a niche skill but a sine qua non of credible reporting. “There should also be more focus on data journalism and search engine optimization. These are no longer optional skills. Students would benefit immensely from stronger training in these areas.”
Dr. Aisha Nakiwala, the Head, Department of Journalism and Communication, says the faculty are very proud that she is graduating with a First Class—the only one in this year’s cohort.
“This achievement reflects not only exceptional intellectual ability but also discipline, resilience, and sustained dedication to the highest standards over four years. Graduating with first-class honors is no small feat; it requires consistent outstanding performance.
“Her accomplishment sets a powerful example for continuing students and reaffirms our department’s commitment to nurturing excellence. We are confident she will make meaningful contributions to the communication profession and society at large,” says Dr. Nakiwala.
On graduation day, applause will crest and recede. The gowns will fold back into wardrobes. The transcripts will be filed away in cabinets. But something quieter will endure; a young woman from Nabbingo who once missed her Law mark, who spent 20 hours a week on the road, who discovered that storytelling is power, and who now walks into Freedom Square not by accident, but by intention.
Life, as she has come to understand it, lives on.
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