Humanities & Social Sciences
Youth urged to embrace technology, innovation & creativity to foster EAC integration
A number of possibilities and opportunities for young people exist within the East African Community (EAC). By fostering collaboration in the pursuit of building a borderless East Africa Region, young people will be the beneficiaries of this unity. Speaking at the fireside conversation also known as Ekyooto held at Julius Nyerere Leadership Centre (JNLC), Makerere University on October 13, 2023 Ms. Bhoke Wankyo Nyerere urged the youth to make good use of their innovation, creativity and the available technology to communicate in order to curb the challenges and at the same time appreciate the opportunities that come with regional integration.
As part of the two-day youth-focused symposium, the Ekyooto brought together thought leaders, the youth, academics and other stakeholders from across the region to envision and strategize for a more integrated and harmonious future of the East African youth. Associate Professor Sarah Ssali, the Dean, Makerere University School of Women and Gender Studies and JNLC-Board Member moderated the fireside conversation under the theme, “Building a borderless East Africa.”
Ms. Bhoke Wankyo Nyerere, Mwalimu Julius Nyerere’s granddaughter who represented the Nyerere family at the symposium explained that a real borderless East African Community should be inclusive and people-centred with the youth as its primary target. She said that the young people need to take responsibility and use their innovation, creativity and the technology at hand to disseminate the information they have in order to bring onboard their fellow youth who may lack knowledge about the EAC.
“We are talking about the youth possibilities and opportunities and how to lead a borderless East African Community having the youth involved. According to Ms. Bhoke the greatest challenge lies in communication. Most of the young people do not know what the EAC is all about and unfortunately, some of them do not even care! With the available technology, you are all interacting through social media and to the majority of you-borders are not an issue. So, I think it is up to you, the young people to take the lead and share the information of EAC with the rest of the people within your countries,” Ms. Bhoke said.
Ms. Bhoke challenged the youth who are knowledgeable about the EAC work, to first of all help their societies appreciate what the Community is before reaching out to other countries. In her view, most of the East African Youth especially in the rural areas lack information about EAC and the opportunities a borderless East African Community presents. She however noted that a prerequisite to an integrated East African Community, is the need to put aside our differences, stay united and to respect one another.
“If we really want to succeed in uniting East Africa, we need to have that critical mass of young people who are creative, innovative and interested in the EAC integration. What is most important is respect for every person, despite our differences. We need to focus on the things that bring unity; those things that we have in common. We should look at our similarities and those are the things we should embrace, support and uphold,” Ms. Bhoke said.
In the same spirit, Dr. Saturninus Mulindwa Kasozi, Chair – JNLC Board of Directors and Director of Programs and Students Affairs at Uganda Management Institute (UMI) reminded the young people that they were privileged to have technology at their disposal. He noted that the JNLC creates a vibrant platform to give young people an opportunity to share their ideas in order to survive in the 4th Industrial Revolution (4IR) and create a better future for East Africa and Africa at large. He urged the young people to use the different technologies, experiences and their cultural values to advance their society as well as the Pan-African ideals of Mwalimu Julius Nyerere.
“The opportunities you have should challenge you to possibly think about how you will survive in the fourth industrial revolution. You have been told about Artificial Intelligence (AI), but how are you exposed to it? How will you use AI to advance the agenda of your country, East Africa and that of Africa such that you can be able to be competitive in this global world where mankind must live and use the machines to advance the wellbeing of humanity, especially for Africans who are at threat because of technology,” Dr. Kasozi mentioned.
He pointed out that JNLC was initiated by His Excellency the President of Uganda to bring young people on board to advance the ideals of Mwalimu Julius Nyerere as a to preserve his legacy and advance the Pan-African agenda. According to Dr. Kasozi, JNLC has been intentional about providing the youth with information on the EAC and engaging them by organizing leadership trainings that bring together young people from different institutions to see how they can work together to unite and develop East Africa and the whole of Africa as envisioned by Mwalimu Julius Nyerere.
“If we recall, our forefathers created the Organization of African Unity (OAU) to bring Africans together. So,beyond thinking of getting visas to cross borders, what are you as the young people in your generation doing to bring together all the youth in East Africa and beyond? If you choose to move, what are you carrying with you across the borders? All you are looking for are employment opportunities. We want you to think beyond that and shape the future of East Africa to one where boundaries are no longer a hindrance to our movements,” Dr. Kasozi said.
Dr. Kasozi revealed that Africa is endangered and being re-colonized using indirect approaches. He therefore emphasized the need to address the mindset of young people to think beyond individualism and look at the big picture-their country, East Africa and the African continent at large. He said that JNLC provides a platform for the youth to share their ideas and think beyond their boundaries and he hoped that the JNLC and its programmes would nurture a cadre of young leaders who can promote the ideals of Julius Nyerere and drive the agenda of a borderless East Africa region.
Speaking about developing leadership skills, JNLC Executive Director, Dr. Nansozi K. Muwanga said that the Centre works to empower young people, especially student leaders, to do their job. She added that the Centre developed the JNLC leadership curriculum which is anchored in the ideals and ideas of Mwalimu Julius Nyerere and Pan Africanism. She informed the participants that the Centre recently trained guild leaders from all over Uganda as a way to test-drive its newly consolidated and tailor-made leadership curriculum that now incorporates two new modules on Financial Literacy and Mental Health and Wellbeing.
“In partnership with the School of Languages, JNLC has developed a basic Kiswahili curriculum to go hand-in-hand with our leadership program that is supposed to provide a platform and a beginning for students to be able to communicate with other communities within East Africa. So, not only do you have the skills set to bridge the gap between academia and the workplace, but also the ability to speak a language albeit not perfectly that is currently used by over 152 million people across Africa, which is a good beginning.” Dr. Muwanga said.
Mr. Andrew Tumusiime, a member of the founding board of JNLC explained that the central point and focus must be on the rural youth who lack the exposure. He noted that most of the exposure has focused on the youth in urban areas.
He stated that as East African countries struggle to integrate, they still have a lot of challenges to overcome. Mr. Tumusiime expressed the need for the East African community member countries to ensure that they have a customs union and common market, adding that they cannot survive individually but as a team that continues to interact, benchmark best practices and build on each other’s strengths.
“It is true that East Africa has its own challenges such as slow economic growth implying that you have a small formal labour market. As a region, we have the biggest market anybody can ask for, we have the mineral resources that we can exploit and we have the labour force. This means that as we prepare to face our challenges, you would not only have to plan, but to prepare in order to have the right prepared structures in place. What we have to do is to have this great collaboration, set up taskforces with experts from different countries and timelines to achieve our objectives.” Tumusiime advised.
He told the elder generation of leaders that it is incumbent upon every individual in the East Africa community to strive and support the vision of the East Africa Community if they are to survive in the next generation that is waiting to see, audit and judge how well they have prepared for them.
According to Mr. Joram Nkumbi, the Country Coordinator of the African Youth Leadership Forum and representative of PLO Lumumba Foundation in Tanzania, there are a lot of possibilities in the East African Community, and the region cannot develop them without unity and integration. He said that a united East African region will realize a great market, unlike the one we have today.
“Remember all the four pillars of the East African Community and all its protocols; the customs union and the benefits it brings, the common market and the benefits it brings, the free movement of goods and people and some services from one place to another as well as the monetary union. Though we have not yet achieved them, they point to future possibilities. Once we achieve them, we will have the possibility of achieving regional integration where we have one government, one army, one voice and peace and security will be better. So, the development is almost impossible without these four pillars,” Mr. Nkumbi said.
Recalling the early years of the EAC before it collapsed, Mr. Nkumbi said that EAC was a better community with one single currency called the East Africa Shilling, one University, the University of East Africa, one telecommunications company, one railway system and one airline. He said that those are the possibilities that can be brought back when we come together as the East African Community.
“Our forefathers did what they could to bring us here, so, we must carry and refuel that torch of our great ancestors to spread the message of unity, integration and face the challenges we have. The next step is perhaps the most difficult one, but we must do it because we have no other option, but to assume this responsibility and burden of uniting ourselves. With this integration, we can exchange ideas, interact more with our friends in the region and come together. In Kiswahili-speaking communities, we have a proverb that says, ‘Umoja ni nguvu, utengano ni udhaifu’ which translated means ‘Unity is strength, disunity is weakness,” Mr. Nkumbi remarked.
In her submission, Ms. Jovia Nazziwa, the Equity and Inclusion Lead–MasterCard Foundation Alumni Association Uganda reiterated that majority of the youth intervention programs have favored those in the urban areas, leaving the rural youth behind. Most of the platforms are within the urban areas where they would have live broadcasts on the televisions, online spaces, but then those in the rural settings may miss all those opportunities. She said that majority of youth in rural areas cannot relate with the EAC topic due to the information gap.
“How can we achieve this objective by sending information to those in rural areas? Can we relate with the village systems or the districts systems and go back to being local with the areas that do not have the Internet, in areas where we know that people do not want to know because they are not informed about the benefits? We can take this information to the rural areas and share with them the benefits of integration like having a common market for their agricultural produce with no boundaries; letting them know that they can trade beyond Uganda,” Ms. Jovia Nazziwa said.
She noted that majority of the young people do not relate to most of the issues that concern the EAC. Furthermore, she pointed out the need to share the positive messages about the EAC, to give young people hope with the right information at the right time about the projects being developed and how the youth will benefit from them in the future.
“If projects are being created and planned and issues are discussed today but they are going to be beneficial at a certain time, let us share with them that information earlier and to know where to target and what to choose because when they get the information, they act. Those parents who received information about the existence of oil in Uganda sent their children to study oil courses and right now, some have PhDs in Oil and gas. They received the right information that there will be Oil and it will be beneficial in the next 20 years, so, they were able to act on this information,” Nazziwa mentioned.
She urged participants and training institutions to always provide information in a positive manner.She noted that whereas the young people have various innovations in line with climate change, waste management and technology, they don’t know how to proceed and use that knowledge. She thus advocated for the need to provide the information, knowledge and mentorship to the young people.
H.E. Mariat Namiiro, the Vice President of Makerere University 89th Students’ Guild proposed that the best way to achieve regional integration was to collaborate and share ideas regarding the EAC unity through the organization of debates among the fellow youth to sensitize and raise awareness, especially for those in remote areas.
H.E. Namiro believes that awareness is really important aspect of EAC unity. “Very many youths are not aware of the EAC. With awareness, I believe that they will get to know what it will feel like and why we should fight towards having that integration. Collaboration is also important. I would feel warm and pleased if at all we can share as youth of East Africa, combine ideas and see how we can help each other,” H.E. Namiiro said.
In his opinion, H.E. Alionzi Lawrence Dangote, the 88th Guild President of Makerere University said the EAC opportunities for the young people are right in the possible solutions to problems that are found in realizing full integration of East Africa. According to him, what they ought to do is to draw inspirations from the journey that they have walked as the EAC, and completely address themselves to what they ought to do as the young people to come together and unite for a cause.
“If the young people through the Uganda National Youth Council demand for the EAC integration, and the youth in their engagement programmes put pressure on their government and use every avenue they have to speak up, that the future is about the integration of East Africa more than before, this might be their most prominent contribution.” Mr. Alionzi said.
Alionzi highlighted the successful journey that has so far been walked in the integration of East Africa. He said that as early as the year 1917, Uganda and Kenya came together to form the customs union which Tanzania joined in 1927. Important to note was the year 1977 when the EAC was dissolved due to economic disparities among the member states, with Kenya way ahead of others, and also due to significant differences in political ideologies. Fortunately, it was revived in the year 2000 when Burundi and Rwanda joined.
Wrapping up the session, Associate Professor Sarah Ssali commended the stakeholders and management of JNLC as well as the young people for the active participation that made the conversation both provocative and informative. She called upon all stakeholders and young people committed to the region’s growth to join hands and work collectively in the transformative journey towards achieving a Borderless East African Community.
The JNLC Fireside conversation (Ekyooto) was one of the activities in the two-day youth symposium to commemorate Mwalimu Julius Nyerere’s ideals. Hosted by Julius Nyerere Leadership Centre in partnership with Uganda Management Institute and Makerere University, the Symposium aims to foster and maintain the strong values of African unity and Pan-Africanism that Mwalimu Nyerere stood for.
Mwalimu Julius Nyerere passed away on October 14th 1999. To commemorate his passing, Nyerere Day is observed annually on 14th October. The Annual Nyerere Symposium, which is now part of the Makerere University activity calendar provides JNLC and Makerere University with an opportunity to recognize Mwalimu Julius K. Nyerere, one of its distinguished alumnus who fought for the independence of Tanzania and Africa in general.
Article by: Mak Public Relations Office and JNLC
Humanities & Social Sciences
Mak Reviews Bachelor of Chinese and Asian Studies Program to Address Key Gaps
The School of Languages, Literature, and Communication at Makerere University held a stakeholders’ workshop to review the Bachelor of Chinese and Asian Studies (BICAS) program. The workshop, held on 5th December, 2024 aimed at refining the curriculum to meet the evolving academic and professional needs of students and employers.
The Dean of the School, Associate Professor Saudah Namyalo emphasized the significance of engaging stakeholders in the curriculum review process. She noted that feedback from students, employers, and academia is crucial for identifying gaps and improving the program.
“It’s a very important stage in our curriculum review to ensure that we have stakeholders’ workshops. This is an opportunity to hear from potential employers, students, and academic experts. Today, for example, we’ve learned that many of our graduates are not fully grounded in the science of the language, and because of that feedback, we are going to improve on it,” she said.
The Dean highlighted gaps in the current curriculum, such as limited focus on linguistic aspects like syntax, morphology, phonology, and semantics, which are essential for students pursuing advanced degrees. Additionally, the cultural component of Chinese language education was found to be inadequate.
“There’s no way you can teach a language detached from its culture. We are going to introduce courses emphasizing the culture of the Chinese so that the two go hand in hand,” she added.
The review aims to address these gaps by incorporating courses that build linguistic competence and cultural understanding. The program will now cater to both beginners and advanced learners, allowing graduates to pursue academic careers, including master’s and PhD programs, in Chinese linguistics. It will also strengthen the Asian Studies strand, enabling students to specialize in either Chinese language or broader Asian studies.
Dr. Enock Sebuyungo: Aligning Uganda’s Needs with Global Opportunities
Dr. Enock Sebuyungo, Head of the Department of European and Oriental Languages, underlined the growing importance of Chinese proficiency in Uganda. He noted that China’s rise as a global economic superpower has strengthened ties with Uganda in trade, education, and infrastructure development.
“Chinese companies dominate Uganda’s major infrastructure projects, and increasing numbers of Ugandans engage in trade and studies in China. Proficiency in Chinese offers competitive advantages for accessing the Chinese market,” he said.
Despite this, students under previous programs faced challenges achieving desired proficiency levels in international tests like HSK3. Employers expressed dissatisfaction with graduates’ language skills, and scholarships for study in China remained underutilized. The proposed BICAS program aims to bridge these gaps by producing graduates proficient in Chinese, knowledgeable about Asia’s economic and geopolitical landscape, and skilled in business, tourism, and diplomacy.
The BICAS program aligns with Makerere University’s expertise in foreign language instruction and supports Uganda’s strategic need to engage with Asia’s rapid development. It is expected to attract students from Uganda and East Africa, where Chinese is currently offered only as a short course. The program projects an annual revenue increase of UGX 865 million from an estimated 200 enrolled students. Partnerships with Chinese companies will provide scholarships for 10-15 students per intake, ensuring financial sustainability and accessibility.
Uganda joins a growing list of countries incorporating Chinese studies into higher education, with similar programs established in Botswana, Australia, and the United States. Makerere University, which already trains secondary school Chinese teachers, is poised to create a critical mass of experts to sustain Chinese language education and strengthen Uganda-China bilateral relations.
Dr. Sebuyungo expressed gratitude to Associate Professor Helen Nkabala, Principal of the College of Humanities and Social Sciences (CHUSS), for her moral and financial support in organizing the workshop. He also thanked the Confucius Institute and Xiangtan University for their invaluable contributions to the program.
“Confucius Institute and Xiangtan University sent us professors who reviewed this course. What we are looking at is a revised course done by professors from Xiangtan University, and we deeply appreciate their support,” he said.
The Bachelor of Chinese and Asian Studies program positions Makerere University as a regional leader in language and cultural studies. It prepares graduates to address gaps in trade, diplomacy, and cultural exchange while enhancing Uganda’s ability to benefit from China’s global influence. The workshop marked a pivotal step in ensuring the program aligns with both local and international demands.
Humanities & Social Sciences
Inaugural CHUSS Non-Academic Staff Retreat Highlights Customer Care, Quality Services and Professionalism to Improve University Image
The College of Humanities and Social Sciences (CHUSS) at Makerere University held its first-ever non-academic staff retreat on December 7-8, 2024, at the Grand Global Hotel in Kikoni, a Kampala suburb. The retreat focused on customer care, quality assurance, professional work ethics, and human resource management. This landmark event, organized under the guidance of CHUSS Principal Prof. Helen Nambalirwa Nkabala, was aimed at fostering teamwork, reflecting on work practices, and strategizing ways to enhance service delivery and the university’s overall image.
The retreat brought together administrative and support staff to build networks, improve working environments, and align individual efforts with the university’s strategic goals. “We are here to learn, dialogue, and strategize together to improve our services in line with the university’s strategic direction. It starts with us,” said Prof. Nkabala in her opening remarks. She emphasized the collective responsibility of staff in achieving Makerere University’s vision.
Prof. Nkabala also highlighted challenges such as inadequate staffing, particularly among security personnel and custodians, and called for the Human Resources Directorate to reconsider housing policies to support this vital group of workers.
In addition to formal sessions, the retreat featured interactive dialogues between staff and management, work place role plays, team-building exercises, and fitness training. A fireplace dinner provided a relaxed setting for staff to share concerns and suggestions. Activities like these rejuvenate the spirit and promote a sense of belonging.
Key Presentations and Insights
The retreat featured presentations from Makerere’s Director of Human Resources, Deus Tayari Mujuni; Chair of the CHUSS Quality Assurance Committee, Prof. Sylvia Nanyonga Tamusuza; Dr. Dickson Kanakulya, Head of the Department of Philosophy; and Dr. Gilbert Gumoshabe, Head of the Department of African Languages.
Love Your Work and Serve Clients Diligently- Dr. Gilbert Gumoshabe
Dr. Gilbert Gumoshabe, the Head of the Department of African Languages, presented on the importance of customer care in the workplace, focusing on how staff should attend to clients, particularly students, and the behavior expected of them while on the job. He began by emphasizing the importance of loving one’s work, regardless of the role. “Love your work. You applied for it. If you’re a secretary, PR, cleaner, or messenger, love your job. There is nothing more rewarding than people trusting you. Do your work with a smile,” he advised.
Dr. Gumoshabe discussed several key aspects of professional conduct, beginning with the importance of time management and serving clients diligently. He also highlighted the need for staff to leave personal beliefs, especially those related to witchcraft, outside the workplace. “Leave your beliefs like witchcraft behind the office. Witchcraft is real, and it moves in families. If you’re bewitching, what will happen when you’re bewitched? Always do to others what should be done to you. Avoid being jealous of those who do their work. If you focus on doing your job well, you won’t be chased, but if you indulge in witchcraft, you will be deceived. Sometimes you condemn yourself and slander others,” he said.
He also stressed the importance of professionalism in the workplace. Dr. Gumoshabe lectured staff on maintaining confidentiality, being polite in communication, greeting people with respect, and handling personal problems privately. He emphasized the need for staff to be friendly, responsible, and cooperative with colleagues and their leaders. Furthermore, he advised staff on maintaining personal hygiene and cultivating good habits. “Dress appropriately and be mindful of your shopping. Look for what fits you. No matter how much you want to attract love, your dressing matters. Avoid talking negatively about your supervisors, as all information that goes around comes around. There is no perfect person, and administrators want results,” Dr. Gumoshabe concluded.
Upholding Quality Standards: There must be a change in the image of our college and university- Prof. Tamusuza
Professor Sylvia Antonia Nanyonga Nakimera Tamusuza, the Chair of the CHUSS Quality Assurance Committee, addressed staff on the essential role of quality assurance in enhancing service delivery and improving the university’s reputation. She emphasized that quality begins with personal responsibility, encouraging staff to reflect on their work environments and professional conduct. “Quality is about doing things the best way and ensuring they meet the required standards,” she remarked, highlighting that teamwork, cleanliness, and attention to detail are vital components in maintaining high standards.
Professor Tamusuza warned against complacency and urged staff to embrace continuous improvement. She explained that quality assurance not only leads to better services and a more conducive working environment but also reduces complaints. “When there is quality, we will always smile when things are done well,” she said. She added that quality assurance contributes significantly to the university’s reputation, resulting in happier students and staff, and fostering a sense of pride within the university community.
To further elaborate, Professor Tamusuza highlighted the principles of quality assurance. She emphasized the importance of doing the right things consistently, checking work to ensure it aligns with assigned tasks, correcting mistakes, being efficient, managing time effectively, and promoting clear communication and teamwork. “We cannot change what we do unless we improve the quality of what we do. Let us think about efficiency and time management, and we should be people who pay attention to detail,” she stressed.
In addition, she underscored the critical role of staff in maintaining quality assurance, including keeping offices clean, greeting visitors politely, filing documents properly, ensuring cleanliness in toilets and compounds, arriving on time, and maintaining self-discipline at work. Creating a daily checklist for tasks, she suggested, is another way to ensure quality.
“Remember, you hold the quality of the work in the place where you work. Whether it’s a professor, student, or visitor, please handle them properly because we are here because they are here,” Professor Tamusuza emphasized. She concluded by stressing the need for a shift in the image of the college and university, noting that this change starts with each individual. “There must be a change in the image of our college and university because of the services we offer. It begins with me,” she declared.
Offering motivational advice, she shared that quality is not just an action but a habit that everyone must cultivate. “Every small thing makes a difference. Doing your work well helps you remain healthy. Your work helps Makerere shine,” she concluded.
Work Ethics and Professionalism by Dr. Dickson Kanakulya
Dr. Dickson Kanakulya delivered a compelling session on the importance of work ethics and professionalism, emphasizing that a strong work ethic is the foundation for high performance and institutional success. He discussed how attitude, ethical behavior, and professionalism are integral to creating a productive and harmonious work environment.
In his presentation, Dr. Kanakulya underscored the transformative power of a positive attitude, describing it as essential for workplace success. “A negative attitude is like a flat tire—you won’t get anywhere until you change it,” he remarked. He explained that cultivating a positive outlook not only boosts personal engagement but also fosters productivity and collaboration among colleagues.
Dr. Kanakulya also reminded staff of the importance of aligning their actions with Makerere University’s core values of integrity, accountability, and respect. Ethical conduct, he emphasized, is critical for building trust, strengthening teamwork, and enhancing the university’s reputation as a global knowledge hub. “Ethical conduct builds trust, strengthens teamwork, and contributes to Makerere’s standing as a global knowledge hub,” he stated, highlighting how these principles serve both the individual and the institution.
He further stressed the importance of efficient use of time, urging staff to manage their schedules effectively and ensure that their tasks are completed in a timely manner. Efficiency, he noted, is a hallmark of professionalism and a vital component of high performance. Additionally, he encouraged staff to pay close attention to detail in their work, explaining that professionalism requires care and precision to uphold the university’s high standards.
Through his engaging presentation, Dr. Kanakulya illustrated how embracing ethical principles, maintaining a positive attitude, and demonstrating professionalism can enhance individual performance while contributing to Makerere University’s strategic vision.
HR Reforms to Streamline Operations– Chief HR Deus Mujuni
Chief Human Resource Officer, Deus Tayari Mujuni detailed Makerere University’s revised Human Resources policies, aimed at enhancing efficiency and compliance with employment laws. Addressing the retreat, he outlined updates from the amended 2009 HR Manual, which emphasize recruitment protocols, leave management, and payroll accuracy.
Mujuni reported that Makerere University has rolled out significant updates to its Human Resources (HR) policies, aiming to streamline staff management and ensure compliance with labor laws. The changes, unveiled by the university’s Human Resources Director, Deus Tayari Mujuni, focus on recruitment, leave management, performance evaluation, and payroll systems, as detailed in the revised 2009 HR Manual.
“The manual consolidates policies, procedures, and practices to guide the recruitment, development, and retention of staff,” Tayari explained, emphasizing its critical role in defining the responsibilities of the University Council and employees.
A key reform mandates that, starting FY 2024/2025, unit-level appointments funded by non-wage budgets will be prohibited, ensuring such funds prioritize teaching and research. The University Council reaffirmed this during its May 9, 2024, meeting, emphasizing that all salaries must align with the designated wage budget.
Tayari also underscored the expanded duties of line managers, which include monitoring performance, overseeing leave compliance, and ensuring accurate payroll management. Notably, staff on study leave must now submit signed bonding agreements and periodic progress reports, with failure to return from leave classified as misconduct under Section 9.6 of the HR Manual.
The revisions also enhance payroll accuracy by requiring timely updates about inactive staff receiving salaries. Occupational safety and health measures have been bolstered to comply with the Occupational Health and Safety Act.
“These updates aim to propel Makerere into becoming a high-performance institution by aligning individual and organizational goals,” Tayari concluded. The reforms are expected to improve efficiency, accountability, and institutional alignment with Makerere’s strategic vision.
Participants react
The retreat underscored the critical role of non-academic staff in achieving Makerere University’s vision as a global knowledge hub. The event concluded with a collective commitment to apply the insights gained, ensuring that CHUSS remains a model of excellence within Makerere University.
Participants expressed gratitude for the retreat and praised its relevance to their roles.
Sunday Seezi, Chief Custodian, shared:
“This retreat was a first of its kind for us as non-teaching staff. Many times, we hear of workshops for academic staff, but this time we felt seen and valued. The activities were well-organized, and we left with valuable lessons to implement in our daily work. We appreciate our Principal for this initiative.”
Rebecca Talikaza, another custodian, added:
“We are indeed happy to be included in such an event. The choice of the hotel was excellent—we slept well, ate well, and learned a lot. The presentations were rejuvenating, and I believe everyone who attended has a changed mindset. However, I suggest that next time, participants be given certificates of attendance. It would mean a lot to many of us who don’t have formal academic qualifications.”
Annet Nakaye, a cleaner and messenger, noted:
“This was my first time attending such a workshop. I learned a lot about how to improve my work and serve better. I am grateful to our Principal for thinking about us. We promise to improve where we have been falling short.”
The retreat reaffirmed that achieving institutional goals requires the dedication and collaboration of every member of the university community.
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