The Academic Registrar (AR) and Directorate for ICT Support (DICTS) team went to the Makerere University Jinja Campus on Friday the 11th of March 2022. The trip was aimed at supporting the Academic and administrative staff on their ICT usage on the new Academic Management Information System (ACMIS)

AR has been implementing the system with support from DICTS for the past 6-7 months. Training of both registrars and academic staff in all the colleges has been conducted and continuous support continues to take place.

College registrars have been trained on how to support students on the system by doing their cardinal roles of ensuring the curriculum for the various programs are set and right, academic staff have been and continue to be trained on how to use the system for various purposes including uploading results, etc. Students too have been trained on how to activate their portals, register, generate payment reference numbers, etc. on the system.

AR and DICTS team arrive at Jinja Campus

The Jinja campus is located in the heart of Jinja City. The Campus shares premises with the National Water and Sewerage Corporation (NWSC) Jinja Office.

Find out more about the Jinja campus from this link.

Training of academic staff

The academic staff were convened and trained on how to use the system to support their work.

Training and support to students

Students were trained on how to activate their portals and use the system to generate payment reference numbers.

They were also trained on how to create email addresses using the SSO system.

Student support is critical to the usage of the ICT system. Students were given access and this enables digital learning

Capturing of Photos

The students who were on ground were able to get the services like capturing of photos for their student profiles.

They were also told about the online resources like the YouTube videos and knowledge base that is rich in information that can enable them get quick ICT support through knowledge that has already been documented.

Support highlights

• Generating provisional admission letters for those who did not get their admission letters.
• Capturing photos for their student profiles.
• Generation of One Time Passwords (OTPs) for those who could not activate their portals.
• Enabling access to provisional admission letters.
• Updating their student profiles.
• Creation of Makerere University E-Learning Environment (MUELE) accounts
• Guiding students and registrars on support resources.

The AR and DICTS teams are grateful to the Academic Registrar and Management for the support given to facilitate the successful trainings and support. We thank the Jinja Campus team for the reception and good work ethic as many got acquainted fast on the system. 

We continue to Build For The Future by building capacity.

Article by Arthur Moses Opio, End User Support Administrator, DICTS.

Originally posted on DICTS Website