Health
Mak Unveils C-19: COVID-19 Mobile Contact Tracing App
By Joseph Odoi
As government strives to reduce community spread of the novel coronavirus, Makerere University researchers have developed a mobile application that digitizes the investigation, case, and contact tracing for COVID-19 in communities.
With Funding from Makerere University Research and Innovations Fund (MakRIF) and Partnership from Child and Family Foundation Uganda and Ministry of Health, the application is designed to investigate case and contact tracing for COVID-19, timely reporting and decision making to improve the efficiency of COVID-19 response and capture community feedback.
While launching the application under project titled ‘’C-19’’, Dr. Harriet Babikako the Project lead said her team was inspired by the need to address the existing challenges of trekking long distances for hours to ascertain information in regards to suspected or even confirmed cases of COVID-19, delayed communication and responses, loss of contact lists and transcription errors .
“Currently, Community surveillance teams have to trek distances for hours to go and find information from suspected or even confirmed cases. Therefore, challenges such as incomplete identification of contacts, delays in communication, and response, loss of contact lists, inadequate data collection, and transcription errors exist, making the system slow, and inefficient. Thus information exchange between involved parties is too slow and expensive because, by the time a response is generated, the disease is spreading. This means the spreading of COVID-19 is not solved efficiently” she explained in a zoom session on Tuesday 30th March 2021.
As part of the features, the application has various COVID-19 self-assessment components on its Epi -COVID Tracer Dashboard. This enables the app user to undergo self-screening or screen others using different prompts.
The application also boasts of support services that include COVID-19 Laboratories and hospitals all authorized by Ministry of Health. One can consult Private Doctors and Counsellors on the App through WhatsApp or other call options.
In terms of reservation, the application system enables one to book for a COVID-19 test from the nearest authorized laboratories .This is done by filling a lab booking form which locates the test center near you. Additionally, it also enables different user’s right from Community, VHTs District Task Force DTF and National Task Force NFT by filling the contact tracing form.
On the relevance of the app to School going students, Haron Gichuhi a health informant and Co-Investigator of the project; said this mobile application empowers health workers within schools to appropriately screen students and allows them to manage/refer probable cases of COVID-19.
“Now that schools are open, School nurses can use the application to carry out tests and refer students to nearest laboratories with in their proximity.
“The application also gives the students their COVID-19 status and advises them on preventive methods like self-isolation” noted Dr. Gichuhi of the ambitious innovation which took 6 months to create
On cost effectiveness, the researchers say the app addresses the concept of high costs to government. This is because the application is available to communities like market vendors, schools, individuals.
On uniqueness of the mobile innovation, the researchers cited decision making, quick scanning of information, case management and peer checking for other colleagues as special qualities ingrained in the application.
With this app, one can book a COVID-19 test with MOH authorized Laboratories and hospitals on the application and also consult a private doctor or a private counsellor. This can be done within any citizen’s comfort with just a click on their phone.
Mr. Ezekiel Musasizi from Department of Pediatrics and Child Health, Makerere University, (Co-investigator) says the team is in the process of translating the app to different languages to cater for all classes of society
In her final remarks, Dr. Harriet Babikako thanked Ministry of Health, Partnership from Child and Family Foundation Uganda and the Government of Uganda efforts towards supporting research and innovation through Makerere University Research and Innovations Fund (MakRIF). The launch attracted virtual participants from academia, non-government organizations, students, development partners, the media and Ministry of Health.
MORE ABOUT PROJECT TEAM
The C-19 Project was implemented by researchers and innovators from Makerere University with funding from Makerere University Research and Innovations Fund (MakRIF).
The Project /innovation team includes; Dr. Harriet Babikako from Makerere University School of Public Health (Principal Investigator), Dr. Vincent Michael Kiberu (Co-Pi) and Dr. Ezekiel Mupere (Co-Pi) from Department of Pediatrics and Child Health and Mr. Haron Gichuhi (Co-PI and Health Informant).
By Okeya John and Primrose Nabankema
The intensive one-month course, running for the first time from June 5 to July 24, 2025, is jointly offered by Makerere University School of Public Health (MakSPH)’s Department of Community Health and Behavioural Sciences (CHBS) and the Department of Journalism and Communication (DJC) at the School of Languages, Literature, and Communication (SLLC), co-designed in 2024 with support from the Rockefeller Foundation through Amref Health Africa.
It seeks to equip healthcare providers at the community level, public health and environmental health practitioners, communication specialists, health educators, community development officers, social scientists, and policy makers, among others, with strategic communication skills to improve public health messaging, strengthen community engagement, and support evidence-based interventions, ultimately empowering participants to effectively engage communities and improve population health outcomes across Uganda and the region.
Launching the course, the heads of the Department of Journalism and Communication and the Department of Community Health and Behavioural Sciences noted that participants who complete the short course will gain practical tools to influence behaviour change, build trust, and deliver timely, accurate, and relevant health information to the communities they serve. The first cohort attracted more than 60 applicants, with 36 reporting for the opening in-person session on June 5, 2025, at MakSPH in Mulago. Between now and July, participants will undergo a hands-on, multidisciplinary learning experience within the Certificate in Health Communication and Community Engagement program, which combines theory and practice.
Among the participants in the first cohort of the certificate course, designed as a pilot for the anticipated Master of Health Promotion and Communication to be jointly offered by the two departments at Makerere University, is Ms. Maureen Kisaakye, a medical laboratory technologist specialising in microbiology and antimicrobial resistance (AMR), and currently pursuing a Master’s in Immunology and Clinical Microbiology at Makerere. She is driven by a passion to help reverse the rising tide of AMR, a growing global health threat where drugs that once worked are no longer effective. Kisaakye is particularly concerned about common infections, like urinary tract infections, becoming increasingly resistant and harder to treat.
“I enrolled in this course because I’m an advocate against antimicrobial resistance, and it came at a time when I needed to deepen my knowledge on how to implement our projects more effectively and engage with communities. The experience has broadened my understanding of AMR and its impact on society, and strengthened my passion for community-driven health initiatives and advocacy,” Kisaakye said, explaining why she enrolled for the short course.
Kisaakye’s work in antimicrobial resistance extends beyond the lab. Having earned her degree in medical laboratory science from Mbarara University of Science and Technology, she founded Impala Tech Research in 2024 to drive impact and save lives. She has led grassroots AMR campaigns that integrate antimicrobial stewardship with water, sanitation, and hygiene (WASH) education in underserved urban communities, including the informal settlements in Kampala. She also has since designed peer-led initiatives that empower university students as AMR Champions, building a network of informed youth advocates. Kisaakye believes the health communication course will sharpen her ability to design and deliver impactful, community-centred interventions in response to the growing threat of drug resistance.
“The department collaborates with many partners within and beyond the University, including the School of Public Health, where we are working to develop the subfield of health communication and promotion. Our goal is to train specialists in this area and build a community of practice, something we have each been doing in our own spaces. There’s a lot of work ahead, and COVID-19 showed us just how urgently we need a generation trained to do this kind of work, and to do it very well,” said Dr. Aisha Nakiwala, Head of the Department of Journalism and Communication, during the opening of the short course on June 5.
She assured participants they were in good hands and underscored the importance of the partnership between the Department of Journalism and Communication and the School of Public Health, describing it as a vital collaboration that brings together strategic communication and public health expertise. This dynamic, multidisciplinary approach, she noted, is essential to developing practical solutions that empower communities, strengthen health systems, and ultimately improve livelihoods.
The course offers a hands-on, multidisciplinary learning experience, with participants intended to explore key modules including Health Communication and Promotion, Risk Communication, Smart Advocacy, Community Mapping, Community Mobilisation and Empowerment, and Strategies for Community Engagement. The course combines theory with real-world application, and its assessment includes a field-based project and a final exam.
“You are our first cohort. We are seeing the fruits of our efforts in bringing this short course to life. It was born out of a joint initiative to develop a Master’s programme in Health Promotion and Communication,” said Dr. Christine Nalwadda, Head of the Department of Community Health and Behavioural Sciences. “We carried out extensive consultations with our different key stakeholders during the process and discovered a real need for such a course. It was the stakeholders who even named it; this course name didn’t come from us.”
For Kisaakye, by the end of the course in July, she hopes to have sharpened her skills in health promotion and strategic communication, particularly in crafting targeted messages that help individuals and communities effectively respond to threats such as antimicrobial resistance. She also aims to gain practical experience in designing, implementing, and evaluating community health initiatives that can strengthen her advocacy and drive lasting impact.
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