RIF COVID-19 Project: Information Seeking Behavior of Secondary School Students during the Lockdown in Uganda
Executive Summary
1. Introduction
This study addresses the need to effectively meet the information needs of secondary school students during the lockdown in Uganda. When the President of the Republic of Uganda directed that all schools be closed schools on 20th March 2020, students at all levels had to undergo home-schooling. The Ministry of Education and Sports and some schools developed learning materials to facilitate home-schooling during the lockdown. However, access to school libraries is not possible and consequently, there is limited access to information resources necessary for effective study and learning. Students have to study independently at home but the question of how they access the necessary information resources to supplement their studies, remains unanswered. This study sought to establish the information seeking behavior of secondary school students during the lockdown, what sources they use, the challenges they face and thus has proposed a framework for providing library and information services to home-schooling secondary school students during the lockdown in Uganda.The study was guided by the Wilson’s and Krieklas’ model(1999) of Information Seeking. The model attempts to describe the process a user follows to satisfy an information need. It takes into account the user’s previous information-seeking experience. The user uses the tools that are most familiar and easy to use that find results. The model not only applies in the library context, but also to any information-seeking activity just like the one in which homeschooling secondary school students are at the moment.
2. Methodology
A survey was carried out in five districts including Kyenjojo, Sironko, Mukono, Dokolo and Nakapiripirit representing the four major regions of Uganda. Given the timing of this project, choice of districts was based on the ease with which we could identify EASLIS students in the districts, who would serve as research assistants/guides and ease entry into the communities.These were non-border districts and had not registered any COVID-19 case. Based on a total secondary school student population of 1,370,583 (UBOS, 2018) we targeted a sample size of 384 (Krejcie& Morgan table (1970). However, the enthusiasm of the students resulted into collecting data from 446 respondents from 22 sub counties. Data was collected using self-administered questionnaires. Convenience sampling and snowball sampling was used to select individual survey participants. Majority of the respondents (87.9%) were O level students and only 12.1% were A level students.
3. Findings
3.1.How Secondary School Students seek/obtain information during the lock down
It was important to establish whether students were study while at home before ascertaining how they sought information to supplement their learning activities. The study established that 23.77% were using print study materials, 34.53% usedtelevision, while 51.57% used radio. However, 84.97% indicated that the learning materialswere not adequate. Reasons given included inadequate Content (42.95%); inadequate explanations (33.89%), subjects are not balanced (18.12%) and insufficient media Time/Timing for Lessons (5.03%). Thus, 90.4% indicated that they needed more information to supplement their study and learning during the lockdown.
Students Information Needs
Students’ information needs included information about COVID-19, sports, entrepreneurship, counselling, current affairs, religious information, fashion, designand academic information (school schedules, subject-specific information, examinations, etc.)
Information Seeking Practice
Students sought information by:
Consulted information sources with a purpose in mind (74.82%)
Using radio/television (74.21%)
Collaborating with others (73%)
Using others to seek information on their behalf (59.3%)
Accidently encountering with information (54.5%).
Using the internet (32.2%)
Using social media (31.1%)
On whether the students had been guided or trained on how to seek or find information especially from various electronic resources, the study established that 27.6% had received such training while 72.4% had not.Even though the 27.6% had indicated they had received the training, 33.08% of them could not tell where they got the training. 34.59%had been trained by their schools, parents/relative (23.31%), through self-study (5.26%) and neighbors (3.76%).
3.2 Information Sources used by Secondary School Students during the Lockdown
The information sources used regularly by students included; personal notes (60.08%), radio (24%), personal textbooks (23%) and television (15.02%). The rest of the information sources includedInternet (8.74%) and newspapers (6.27%).
Students that were satisfied with personal notes were 51.56%, those satisfied with personal textbook were 27.57%, radio (19.73%), television (15.69%) and newspapers (8.74%).
Majority (91.03%) were not satisfied with nearby library as an alternative source of information. The low level of satisfaction with nearby library is attributed to absence of public libraries in the districts. Only, two students expressed awareness about the existence of a nearby public library (Lira Public Library) which was located over 50km from their homes.
3.3 Challenges/Hindrances faced by Secondary School Students in accessing information resources
Students’ access to information is constrained by a number of challenges including lack of access to a nearby library/resource center (92.15%), high cost of data bundles and OTT tax (83.85%), lack of access to the Internet (72.64%), lack of access to ICTs e.g. computers, smart phones, printing and photocopying services (70.85%), failure to find the relevant information easily (68.60%), inadequate information literacy skills (60.53%), insufficient knowledge of how to use a library/electronic resources (54.93%), lack of access to reading materials while at home (54.48%), lack of access to electricity (59.64%) and lack of appropriate reading space (24.21%).
High cost of radio batteries, unclear timetable for radio and television lessons, travelling long distances to sub counties to collect the study materials were hindrances to accessing information by the students.
Suggestions by the students to overcome the above challenges include:
Parents reducing on domestic work to allow more time for study
Allocation of more time for lessons on Television and Radios
Dissemination of the radio/television study timetable
Establishment of community libraries
ICT infrastructure development
Alternative energy sources
Reduce the cost of Internet access and OTT
4. Conclusion
The closure of schools created an information gap for the learners. Information resources that used to be provided by the school libraries to support their studies, cannot be accessed, while at home.
While studying away from school, 90.4% needed more information and support. In addition, this study has revealed a low level of information literacy level among the students. While at school, school libraries / teacher librarians would guide access to information resources including how to utilize electronic information resources.
Even with the availability of different information sources like newspapers, radio, Internet, television, personal or borrowed textbooks, students mainly used personal notes (60.08%), followed by textbooks (24%) and radio (23%). The absence of nearby libraries resulted into 90.8% of the students not using libraries as an alternative information source.
Only a few (6.50%) had been supported by their school libraries through book borrowing, distribution of learning materials and provision of reading space.
Therefore, students’ access to information during the lockdown is constrained and this calls for measures to address this information gap and thus support effective study and learning during the lockdown and future pandemics.
Proposed Framework through which Library and Information Services can be provided to Secondary School Students during the Lockdown
The proposed framework for enabling access to library and information services to secondary school students during a pandemic is depicted in the figure below:
Fig 1: Proposed Framework for provision of Library and Information Services to Learners
Recommendations
The Government of Uganda should
Establish an information literacy programme for learners’ independent study and learning.
Ensure that regardless of closure of schools, Library and Information Services should be provided to the learners through digital and mobile library services
Uganda Communications Commission (UCC), through the Rural Communication Development Fund (RCDF), should provide funding for the realization of the proposed framework.
The Project Team
The Project team comprised researchers from the East African School of Library and Information Science under the College of Computing and Information Sciences, Makerere University.
Dr. Joyce Bukirwa – Principal Investigator
Ms. Lois Mutibwa – Researcher
Ms. Faridah Muzaki – Researcher
Mr. Richard Batte – Researcher
Mr. Aloysius Ssenono Mwanje – Researcher
Dr. David Luyombya – Researcher
Acknowledgement
We gratefully acknowledge funding from the Makerere University Research and Innovations Fund (RIF) Special COVID-19 call.
From walking through farms and tracing agricultural histories to listening to farmers and engaging communities in dialogue, a two-week field course in Mityana District offered Makerere University doctoral students a profound lesson: meaningful agricultural innovation begins with the people it seeks to serve.
When the classroom moved to Mwera, Mityana
For two weeks, the classroom had no walls. Its lessons were written across coffee and banana gardens, cultivated fields, homesteads and the lived experiences of farming communities in Mityana District. From 4 to 16 October 2026, Mwera Parish and the surrounding villages of Kiwande, Kakindu, Kitiddibuli, Bananze and Kireku became an extended classroom for six doctoral students pursuing a PhD in Agricultural and Rural Innovation under Makerere University‘s Department of Extension and Innovation Studies.
The students were undertaking a field course in Action Research in Agri-food Systems, Innovations and Livelihoods, an academic exercise designed to take learning beyond the university and into the communities whose agricultural realities are often the subject of research, policy and development interventions.
The community feedback meeting by Makerere University PARI XIII at Mwera Community Hall.
Here, there were no neatly arranged lecture halls or powerpoint presentations to explain every agricultural challenge. Instead, there were landscapes to interpret, farmers with stories to tell, and agricultural practices shaped by generations of experience, adaptation and survival.
Under the guidance of Dr. Richard Miiro, Dr. Sarah Akello and Dr. Moses Okech, the students set out to understand farming systems not simply as combinations of crops and livestock, but as complex relationships between people, natural resources, institutions, markets and livelihoods.
What began as an academic exercise would gradually become something more profound. An encounter with the realities of rural life and a reconsideration of what it truly means to support agricultural innovation.
Reading the landscape, listening to farmers
Dr. Okech Moses (C) guiding PARI XIII student Joeria Nandaula (R) during the community interview sessions in Kiwande Village.
The first lessons came from the landscape itself. Moving through Mwera, Kakindu, Bananze, Kitiddibuli and neighbouring communities, the students conducted transect walks, observed cropping patterns, examined agroecological conditions and interacted with farming households.
Everywhere they looked, the landscape offered clues about how people made a living.
Coffee and banana gardens stood alongside seasonal crops, livestock enterprises and settlements. The arrangement of farms, the crops under cultivation and the resources available to households reflected decisions shaped by soil conditions, land availability, household resources and market opportunities.
Yet, as the students soon discovered, what was visible on the land told only part of the story. Why did neighbouring households practise agriculture differently, even when they appeared to share similar conditions? How had farming systems changed over time? What influenced farmers’ decisions, and what challenges continued to threaten their livelihoods?
To answer these questions, the students had to do more than observe. They had to listen. Through interviews, historical inquiries and participatory discussions, farmers shared experiences that offered explanations beyond what could be seen in their fields.
Their accounts revealed that agricultural decisions are not always driven by the desire to maximise yields or profits. Sometimes, a farmer’s choice reflects the immediate needs of a household, limited financial resources, available labour, uncertainty about markets, the need to manage risks or lessons accumulated over years of experience. A farming practice that might appear inefficient to an outsider could, when understood through the farmer’s circumstances, represent a deliberate and practical response to uncertainty.
PARI XIII students paying attention to instructions from Dr. Miiro and Dr. Akello ahead of the community entry and landscape mapping.
For the doctoral students, these encounters challenged a conventional assumption about agricultural extension, that experts possess knowledge which must simply be transferred to farmers.
The farmers of Mwera were far from passive recipients of information. They were knowledgeable actors, continuously observing, experimenting, adjusting and making decisions within the opportunities and limitations of their circumstances. It became increasingly clear that effective agricultural extension cannot begin with prescribing solutions. It must begin with understanding the people expected to use them.
Understanding the farming system
As the days progressed, the students began connecting what they had observed in the fields with what they were learning from the farmers. They examined the area’s agrarian history, farming practices, resource use and livelihood strategies, seeking to understand not only how agriculture was being practised, but also why farming systems had evolved in particular ways.
Historical accounts helped explain changes in land use, agricultural production and livelihoods. Observations of the landscape revealed differences in farming opportunities, while conversations with households illuminated the social and economic circumstances influencing agricultural decisions.
Some of the PARI XIII students pose for a photo during their transect walk from Bananze Village to Mwera Tea Estate in Mityana (L-R Nambalirwa, Agena, Mufuruki and Mayanja).
Therefore, addressing one problem without understanding its relationship to others can result in interventions that appear technically sound but are difficult for farmers to adopt or sustain. The field experience also challenged the tendency to associate agricultural innovation exclusively with new technologies, improved seeds, machinery or modern production techniques.
Innovation, the students learned, can also emerge from changes in how farmers organise themselves, share knowledge, access information, manage resources, respond to risks or collaborate with institutions. Sometimes, the most consequential innovation is not a new technology introduced onto a farm, but a new relationship, an improved way of working together or a better understanding of an existing challenge.
For students, these insights were particularly significant. They reinforced the importance of understanding the wider social, economic and institutional environment within which agricultural decisions are made. They also demonstrated why successful interventions must be relevant to farmers’ circumstances, inclusive of different farming households and sustainable beyond the period of external support.
When researchers returned to the community
After nearly two weeks of walking through farms, observing agricultural practices, conducting interviews and analysing findings, the students returned to the people who had made their learning possible. This time, however, they were not coming to ask questions. They were coming to share what they had learned and, importantly, to find out whether the community agreed with their interpretations.
At Mwera Community Hall, more than 60 community members gathered for a feedback session, among them were farmers who had participated in the fieldwork and shared their experiences with the students. It was a defining moment in the field course.
PARI XIII student Maureen Agena (R) draws a transect map during a reflection meeting with fellow students and Drs.
The students presented their findings on the landscape, agricultural history, farming practices, livelihood strategies and the strengths, weaknesses, opportunities and threats identified within the farming systems. But the meeting was not intended to be a one-way presentation of academic findings. Community members were invited to validate the observations, question the interpretations, identify gaps and contribute their own perspectives on the challenges facing agriculture in the area.
The discussions brought familiar concerns to the forefront; declining soil fertility, the rising cost of agricultural inputs, crop suitability, pests and diseases, and access to agricultural services.
Through a participatory prioritisation exercise, pests and diseases emerged as the farmers’ leading concern, followed by limited access to farmer advisory services.
The significance of this outcome went beyond identifying two agricultural challenges. It demonstrated why communities must be involved not only in providing information for research, but also in interpreting findings and determining which problems deserve priority attention. For researchers, a challenge may appear important because of its technical or economic implications. For farmers, its urgency may be shaped by daily experiences, the risks it presents to household livelihoods and their ability to respond.
The feedback session therefore became more than the conclusion of a field course. It was an opportunity for the students to subject their academic interpretations to the knowledge and judgement of the people whose lives those interpretations sought to explain.
In that exchange lay an important distinction between conducting research on communities and conducting research with them. The farmers were not merely sources of data. They were contributors to knowledge generation, participants in validating findings and partners in identifying the challenges that mattered most to them. Yet, even as the discussions drew to a close, a larger question remained: What happens after researchers leave?
Rethinking agricultural extension and innovation
The experience in Mwera offered lessons extending well beyond the requirements of a doctoral field course. For agricultural extension professionals, it raised fundamental questions about how farmers are understood, how agricultural problems are diagnosed and how interventions are designed.
The community meeting underway at Mwera community hall with PhD student Ibrahim Mayanja explaining the Agri-ecological zones along the transect routes.
The first lesson was the importance of diagnosis before prescription.
Agricultural interventions cannot be adequately designed without understanding the landscape, its history, the diversity of farming households and the social, economic and institutional relationships that influence their decisions. What works for one farmer may not necessarily work for another, even within the same community. Differences in land ownership, labour availability, financial resources, farming objectives and exposure to risk can significantly influence the suitability of an intervention.
The second lesson concerned the place of farmers in knowledge creation.
Scientific research remains essential to agricultural development, but farmers also possess valuable knowledge acquired through experience, observation and adaptation. Bringing these forms of knowledge together creates opportunities for solutions that are both scientifically informed and grounded in local realities.
The third lesson was that agricultural innovation is rarely the achievement of a single actor.
Farmers, researchers, extension workers, government institutions, markets and other development actors all influence how knowledge is generated, shared and translated into practice. Innovation therefore requires collaboration, coordination and relationships that enable different actors to learn from one another and respond to shared challenges.
Taken together, these lessons challenge agricultural extension professionals to move beyond their traditional role as transmitters of technical knowledge and become facilitators of learning, collaboration and innovation.
They also challenge universities to reflect on the meaning of research impact.
Should the success of agricultural research be measured only by the volume of data collected, academic reports completed and publications produced? Or should it also be assessed by the extent to which research strengthens communities’ capacity to understand and address their own challenges? For institutions such as Makerere University, whose teaching and research are closely connected to national development priorities, this question is particularly relevant. Field-based learning offers an opportunity to connect academic inquiry with the realities of the communities that research ultimately seeks to serve. It also reminds researchers that meaningful engagement requires more than arriving in a community, collecting information and departing with findings. It calls for listening, mutual learning, respect for local knowledge and a willingness to recognise farmers as partners in the search for solutions.
A PhD can spark impact that extends far beyond academia. Meet CARTA graduate Andrew Tamale, whose journey demonstrates the multiplier effect of research capacity strengthening—from helping transform doctoral training and generating evidence that informed safer fish consumption practices, to strengthening One Health approaches for outbreak preparedness in Uganda and beyond.
Godwin Anywar, cohort 6, Makerere University, was appointed as a Subject Matter Expert on the Manuscript Technical Evaluators team of the Uganda Textbook Academic and Non-Fiction Authors Association (UTANA) on August 31, 2026. In this role, Godwin will contribute to the qualitative, academic, and pedagogical assessment of manuscripts submitted under the Capacity Building for School Books Project (CB-SP). The four-year project, implemented jointly with the Department of Teacher Education and Training Development (TETD) of Uganda’s Ministry of Education and Sports (MoES), aims to strengthen authorship and support the development of school books in Uganda’s education sector.
He was also featured in Uganda’s New Vision on July 26, 2026, in a special report on Uganda’s medicinal plants.