RIF COVID-19 Project: Information Seeking Behavior of Secondary School Students during the Lockdown in Uganda
Executive Summary
1. Introduction
This study addresses the need to effectively meet the information needs of secondary school students during the lockdown in Uganda. When the President of the Republic of Uganda directed that all schools be closed schools on 20th March 2020, students at all levels had to undergo home-schooling. The Ministry of Education and Sports and some schools developed learning materials to facilitate home-schooling during the lockdown. However, access to school libraries is not possible and consequently, there is limited access to information resources necessary for effective study and learning. Students have to study independently at home but the question of how they access the necessary information resources to supplement their studies, remains unanswered. This study sought to establish the information seeking behavior of secondary school students during the lockdown, what sources they use, the challenges they face and thus has proposed a framework for providing library and information services to home-schooling secondary school students during the lockdown in Uganda.The study was guided by the Wilson’s and Krieklas’ model(1999) of Information Seeking. The model attempts to describe the process a user follows to satisfy an information need. It takes into account the user’s previous information-seeking experience. The user uses the tools that are most familiar and easy to use that find results. The model not only applies in the library context, but also to any information-seeking activity just like the one in which homeschooling secondary school students are at the moment.
2. Methodology
A survey was carried out in five districts including Kyenjojo, Sironko, Mukono, Dokolo and Nakapiripirit representing the four major regions of Uganda. Given the timing of this project, choice of districts was based on the ease with which we could identify EASLIS students in the districts, who would serve as research assistants/guides and ease entry into the communities.These were non-border districts and had not registered any COVID-19 case. Based on a total secondary school student population of 1,370,583 (UBOS, 2018) we targeted a sample size of 384 (Krejcie& Morgan table (1970). However, the enthusiasm of the students resulted into collecting data from 446 respondents from 22 sub counties. Data was collected using self-administered questionnaires. Convenience sampling and snowball sampling was used to select individual survey participants. Majority of the respondents (87.9%) were O level students and only 12.1% were A level students.
3. Findings
3.1.How Secondary School Students seek/obtain information during the lock down
It was important to establish whether students were study while at home before ascertaining how they sought information to supplement their learning activities. The study established that 23.77% were using print study materials, 34.53% usedtelevision, while 51.57% used radio. However, 84.97% indicated that the learning materialswere not adequate. Reasons given included inadequate Content (42.95%); inadequate explanations (33.89%), subjects are not balanced (18.12%) and insufficient media Time/Timing for Lessons (5.03%). Thus, 90.4% indicated that they needed more information to supplement their study and learning during the lockdown.
Students Information Needs
Students’ information needs included information about COVID-19, sports, entrepreneurship, counselling, current affairs, religious information, fashion, designand academic information (school schedules, subject-specific information, examinations, etc.)
Information Seeking Practice
Students sought information by:
Consulted information sources with a purpose in mind (74.82%)
Using radio/television (74.21%)
Collaborating with others (73%)
Using others to seek information on their behalf (59.3%)
Accidently encountering with information (54.5%).
Using the internet (32.2%)
Using social media (31.1%)
On whether the students had been guided or trained on how to seek or find information especially from various electronic resources, the study established that 27.6% had received such training while 72.4% had not.Even though the 27.6% had indicated they had received the training, 33.08% of them could not tell where they got the training. 34.59%had been trained by their schools, parents/relative (23.31%), through self-study (5.26%) and neighbors (3.76%).
3.2 Information Sources used by Secondary School Students during the Lockdown
The information sources used regularly by students included; personal notes (60.08%), radio (24%), personal textbooks (23%) and television (15.02%). The rest of the information sources includedInternet (8.74%) and newspapers (6.27%).
Students that were satisfied with personal notes were 51.56%, those satisfied with personal textbook were 27.57%, radio (19.73%), television (15.69%) and newspapers (8.74%).
Majority (91.03%) were not satisfied with nearby library as an alternative source of information. The low level of satisfaction with nearby library is attributed to absence of public libraries in the districts. Only, two students expressed awareness about the existence of a nearby public library (Lira Public Library) which was located over 50km from their homes.
3.3 Challenges/Hindrances faced by Secondary School Students in accessing information resources
Students’ access to information is constrained by a number of challenges including lack of access to a nearby library/resource center (92.15%), high cost of data bundles and OTT tax (83.85%), lack of access to the Internet (72.64%), lack of access to ICTs e.g. computers, smart phones, printing and photocopying services (70.85%), failure to find the relevant information easily (68.60%), inadequate information literacy skills (60.53%), insufficient knowledge of how to use a library/electronic resources (54.93%), lack of access to reading materials while at home (54.48%), lack of access to electricity (59.64%) and lack of appropriate reading space (24.21%).
High cost of radio batteries, unclear timetable for radio and television lessons, travelling long distances to sub counties to collect the study materials were hindrances to accessing information by the students.
Suggestions by the students to overcome the above challenges include:
Parents reducing on domestic work to allow more time for study
Allocation of more time for lessons on Television and Radios
Dissemination of the radio/television study timetable
Establishment of community libraries
ICT infrastructure development
Alternative energy sources
Reduce the cost of Internet access and OTT
4. Conclusion
The closure of schools created an information gap for the learners. Information resources that used to be provided by the school libraries to support their studies, cannot be accessed, while at home.
While studying away from school, 90.4% needed more information and support. In addition, this study has revealed a low level of information literacy level among the students. While at school, school libraries / teacher librarians would guide access to information resources including how to utilize electronic information resources.
Even with the availability of different information sources like newspapers, radio, Internet, television, personal or borrowed textbooks, students mainly used personal notes (60.08%), followed by textbooks (24%) and radio (23%). The absence of nearby libraries resulted into 90.8% of the students not using libraries as an alternative information source.
Only a few (6.50%) had been supported by their school libraries through book borrowing, distribution of learning materials and provision of reading space.
Therefore, students’ access to information during the lockdown is constrained and this calls for measures to address this information gap and thus support effective study and learning during the lockdown and future pandemics.
Proposed Framework through which Library and Information Services can be provided to Secondary School Students during the Lockdown
The proposed framework for enabling access to library and information services to secondary school students during a pandemic is depicted in the figure below:
Fig 1: Proposed Framework for provision of Library and Information Services to Learners
Recommendations
The Government of Uganda should
Establish an information literacy programme for learners’ independent study and learning.
Ensure that regardless of closure of schools, Library and Information Services should be provided to the learners through digital and mobile library services
Uganda Communications Commission (UCC), through the Rural Communication Development Fund (RCDF), should provide funding for the realization of the proposed framework.
The Project Team
The Project team comprised researchers from the East African School of Library and Information Science under the College of Computing and Information Sciences, Makerere University.
Dr. Joyce Bukirwa – Principal Investigator
Ms. Lois Mutibwa – Researcher
Ms. Faridah Muzaki – Researcher
Mr. Richard Batte – Researcher
Mr. Aloysius Ssenono Mwanje – Researcher
Dr. David Luyombya – Researcher
Acknowledgement
We gratefully acknowledge funding from the Makerere University Research and Innovations Fund (RIF) Special COVID-19 call.
Kampala — A high-level webinar hosted by the Directorate of Research, Innovations and Partnerships in collaboration with the Directorate of Graduate Training at Makerere University has reinforced the urgent need for early engagement with research ethics, drawing over 500 participants in attendance and close to 980 registrations to discuss ethical approval processes and responsible research conduct.
Delivering the closing remarks, Deputy Vice Chancellor (Academic Affairs), Prof. Sarah Ssali, emphasized that research ethics is not merely an administrative requirement but the very cornerstone of academic excellence and integrity.
“Research ethics is not something you come to at the end of your study—it is the foundation upon which credible and impactful research is built,” Prof. Ssali said. “From proposal development to dissemination, every stage must reflect ethical responsibility.”
Prof. Sarah Ssali.
She urged graduate students to take full ownership of ethical responsibility by embedding ethical considerations throughout the research process. Cautioning against misconduct, she added: “Shortcuts such as falsification of data or unethical practices will not only compromise your work but will also attract serious academic and disciplinary consequences.”
Prof. Ssali further encouraged researchers to actively seek guidance from supervisors and Research Ethics Committees (RECs), reaffirming the university’s commitment to building a robust culture of responsible, transparent, and credible research.
Earlier, Dr. Hellen Opolot, the Assistant Executive Secretary and Head of the Division of Research Management and Quality Assurance at the Uganda National Council for Science and Technology, delivered a comprehensive presentation on research misconduct and its far-reaching implications.
“Research misconduct goes beyond fabrication, falsification, and plagiarism,” Dr. Opolot explained. “We are also seeing practices such as ghost authorship, lack of ethical approval, selective reporting, and data manipulation, all of which undermine the integrity of research.”
Dr. Hellen Opolot.
She noted that pressures to publish, competition for funding, weak supervision, and limited training in ethics often drive such misconduct.
“These practices damage institutional reputations, erode public trust, and weaken the credibility of academic qualifications,” she warned. “They can lead to loss of funding, broken partnerships, and even affect national development because the knowledge produced becomes unreliable.”
Dr. Opolot called for stronger enforcement mechanisms, continuous ethics training, and strict alignment with national regulatory frameworks to safeguard research quality.
In his opening remarks, Director of Research, Innovations and Partnerships, Prof. Robert Wamala, underscored the need to address ethics at the very beginning of the research journey.
Prof Robert Wamala.
“Many students treat ethical approval as a last-stage requirement, and that is where the problem begins,” Prof. Wamala said. “Ethics must come first if we are to produce credible and impactful research.”
He urged researchers to engage RECs early, noting that ethical compliance is critical for protecting participants’ rights and ensuring globally acceptable research outputs. He also highlighted institutional support systems available to guide researchers through the ethical approval process.
Prof. Julius Kikooma, Director of Graduate Training, emphasized that ethical compliance is central to the university’s research agenda.
Prof. Julius Kikooma.
“Ethical clearance is not optional—it is a requirement,” Prof. Kikooma stated. “Without it, students cannot defend their research or graduate. This is clearly stipulated in our Graduate Handbook and institutional policies.”
He also pointed to emerging ethical challenges, particularly in the use of artificial intelligence, calling for responsible and informed application of new technologies in research.
From the Research Ethics Committee perspective, Prof. Stella Neema the Chair MAKSS-REC explained that ethical approval is mandatory for studies involving human participants, personal data, sensitive topics, or vulnerable groups.
Prof. Stella Neema.
“There is no retrospective approval,” she stressed. “Researchers must obtain ethical clearance before they begin data collection. That is non-negotiable.”
She encouraged researchers to consult RECs for guidance, especially where exemptions may apply, emphasizing adherence to ethical standards to protect participants and maintain research integrity.
Dr. Paul Kutyabami.
Dr. Daniel Waiswa, representing the College of Agricultural and Environmental Sciences Research Ethics Committee (CAES REC), highlighted the broader value of ethical research.
Dr Moses Ocan.
“Ethics ensures protection of participants, promotes valid and reliable findings, and sustains public trust,” Dr. Waiswa noted. “Principles such as informed consent, confidentiality, fairness, and minimizing harm are essential if research is to have real societal impact.”
Prof. Eddy J. Walakira.
The webinar also brought together several Research Ethics Committee Chairpersons, including Dr. Paul Kutyabami, Dr. Moses Ocan, and Dr. Eddie Walakira, among others—reflecting a strong, coordinated commitment to strengthening ethical research oversight across institutions. Overall, the engagement delivered a unified message: ethical approval is not a procedural hurdle but a fundamental pillar of quality research. Participants were urged to “start with ethics” to ensure their work meets the highest standards of integrity, credibility, and societal relevance.
KAMPALA — Leaders at Makerere University have renewed calls to strengthen research ethics, governance, and integrity systems, as the institution positions itself as a leading research-driven university in Uganda and the region.
The call was made during a high-level workshop that brought together regulators, academic leaders, and research ethics committees, with a shared focus on improving coordination, efficiency, and accountability in research oversight.
Dr. Fredrick Nakwagala, Chairperson of the Accreditation Committee at the Uganda National Council for Science and Technology, commended Makerere for hosting nearly a quarter of Uganda’s approximately 40 accredited research ethics committees. He described this as a strong indicator of the university’s leadership in scientific research and training.
Dr. Fredrick Nakwagala.
He noted that Uganda has made significant progress in building local capacity for research, moving away from reliance on foreign expertise. However, he raised concerns about gaps in institutional governance across the country, including weak research funding structures and limited administrative support in some institutions.
Dr. Nakwagala emphasized the need for standardization across ethics committees, expansion of ethical frameworks into emerging fields such as gene editing and environmental research, and stronger institutional mechanisms to address research integrity issues such as plagiarism, misuse of funds, and exploitation of students.
Echoing these sentiments, Prof. Edward Bbaale, Principal of the College of Business and Management Sciences, stressed that ethical review is central to credible and impactful research. He warned that fragmented systems lead to delays and inconsistencies, calling for harmonization and collaboration among research ethics committees.
Prof. Edward Bbaale (Standing) makes his remarks.
Prof. Bbaale also highlighted the need for efficient and responsive review processes, continuous training in emerging research areas such as artificial intelligence and climate studies, and stronger compliance systems to meet national and international standards.
On his part, Prof. Robert Wamala, Director of the Directorate of Research Innovations and Partnerships, underscored the importance of research integrity, noting that excellence must be measured not only by output but also by ethical rigor and societal relevance.
Prof. Robert Wamala.
He said the workshop aimed to strengthen coordination among research ethics committees, align university systems with national requirements, and enhance institutional governance through clearer guidelines, capacity building, and collaboration with regulators.
However, concerns about the impact of current systems on students were raised by Prof. Julius Kikooma, Director of Graduate Training. He revealed that many graduate students face delays in receiving feedback from ethics committees, which affects their academic progress.
Prof. Julius Kikooma.
Prof. Kikooma also pointed to complaints about the cost of ethics review, noting that most graduate students are self-funded and struggle to meet the required fees. He cited the example of the University of Ghana, where ethics review fees for graduate students have been waived, suggesting Uganda could consider similar reforms.
Participants at the workshop agreed that while ethical oversight remains essential for safeguarding research participants and ensuring quality, there is an urgent need to make systems more efficient, accessible, and supportive—particularly for early-career researchers.
Some of the stakeholders pose for a group photo.
The engagement concluded with a shared commitment to strengthen ethical standards, improve research governance, and reinforce Makerere University’s position as a hub for credible, impactful, and globally competitive research.
The Directorate of Research, Innovations and Partnerships (DRIP) successfully hosted the Consolidating Early Career Academics Programme (CECAP II) Fellows’ Progress Reporting Workshop on 19th March 2026 at the Conference Room, Level 4, Senate Building. CECAP II programme is supported by the Carnegie Corporation of New York.
The workshop brought together fellows, coordinators, and key stakeholders to review progress, share experiences, and strengthen collaboration under the CECAP II programme.
The Project Coordinator, Prof. Buyinza Mukadasi emphasized the importance of continuous monitoring, mentorship, and knowledge sharing among early career academics.
Chairperson, Prof. Sarah Ssali
The highlight of the workshop was the presentation of progress reports by the fellows. Participants showcased the status of their research and academic development projects, demonstrating notable progress, innovation, and impact across diverse thematic areas.
Project Coordinator, Prof. Buyinza Mukadasi
The presentations reflected dedication, improved research capacity, and a strong commitment to excellence. Participants engaged in constructive dialogue, exchanged insights, and provided feedback aimed at enhancing the quality and outcomes of ongoing projects.
Dr. Peter Babyenda, a CEPAC II fellow presenting his research.
The workshop concluded with closing remarks, with participants commending the high standard of presentations and the productive nature of the discussions.
Overall, the CECAP II Fellows’ Progress Reporting Workshop provided a valuable platform for reflection, peer learning, and strategic alignment, further reinforcing Makerere University’s commitment to advancing research excellence and nurturing early career academics in Uganda.
Dr. Rachel Ddungu Mugabi presenting her findings.
The workshop was attended by the Chairperson, Prof. Sarah Ssali, and led by the Principal Investigator Prof. Buyinza Mukadasi. The session was moderated by Charles Lwanga Mukasa and representatives from partner public universities, including Prof. Kwetegyeka (Kyambogo University), Prof. Batwala Vincent (MUST), Prof. Komakech Daniel (Gulu University), and Prof. Samson Rwehweire (Busitema University).