General
Counselling and Guidance Services
Published
15 years agoon
The Counselling and Guidance Centre is here to help you address personal or emotional challenges that may affect you while studying or working in Makerere University. The Counselling and Guidance Centre works closely with all university units to enable students realize their academic and personal potential and to assist staff in addressing psychological issues that may affect them in living worthy and productive lives. The service is offered by professionally trained and experienced counselling psychologists. Counselling is free and confidential.
Location
The Makerere University Counselling and Guidance centre (CGC) is currently located at the University Hospital occupying offices 22,23,24,25 the lower part of the hospital premises. (The location is to change soon to plot 106 Mary Stuart Road opposite Mary Stuart Hall).
Brief History
The Counselling and Guidance services were started on a voluntally basis in the mid 1970’s where some staff decided to come out and offer free services to students. In 1987, the service was officially set up within the university but it was until January 2005, when the centre obtained formal council recognition as an autonomous unit during the 100th meeting of the University Council held on 15th December and 19th January 2005. The centre currently has three staff members and in the process of recruiting more five.
Mandate
The Counselling and Guidance centre is mandated to provide quality counselling and guidance services to the Makerere University community i.e students and staff and their families. The centre is also charged with the responsibility of overseeing the counselling and guidance services within the university. The centre is also mandated to carry out research on issues affecting peoples’ lives particularly those in the university community or prospective students (where need be).
Vision
To have wholesome members of Makerere University community
Mission
To provide professional counselling and guidance services to students and staff so as to achieve personal and educational goal.
Services
The centre provides services to enhance academic success and further educational goals for Makerere University students. The Counselling and Guidance Centre provides several services these include:
- Individual Counselling
- Career Guidance and Counselling
- Academic support services
- Group Counselling
- Organising outreaches to halls of residence and hostels
- Organising seminars and workshops for students and staff
- Self-help print and online materials
- Staff services
Staff also need support from the Counselling and Guidance Centre. Their issues and services may be different from those of students but may equally affect their productivity at the University. The centre staff is also available to consult with administrative offices, faculty and staff about issues affecting staff and student welfare and development.
Frequently Asked Questions (FAQs)
What is Counselling?
Counselling has diverse definitions but there are common elements in all definitions. Counselling is concerned with using psychological principles to enhance and promote the positive growth, well-being, mental health of individuals, families, groups and broader community. Counselling is generally done with well adjusted people and therefore it is meant to foster or improve the normal functioning of an individual by helping one solve problems, make decisions and cope with stresses of everyday life. It looks at helping the individual accomplish life tasks, and facilitate personal development. It enhances human potential and quality of life across the lifespan. It uses remedial, preventive and educational/developmental interventions while addressing emotional, cognitive, behavioural and interpersonal difficulties.
How do I know I need counselling?
Questions, choices, concerns and changes are all a normal part of life. Sometimes we can work through them on our own or with the help of friends and family. Sometimes, they can feel too private, overwhelming or complicated to share with someone we know. The people who provide us support can also be part of what’s bothering you. When this is case, talking to a professional can provide a safe, neutral, confidential setting to explore your concerns and move toward making changes to improve your situation.
Is counselling confidential?
University Counseling Center records are confidential and not part of or connected in any way to your academic records. There are, however, some exceptions to confidentiality. Counselors are required by law to release certain information in situations that involve harm to yourself or others, in instances of child or elder abuse, or as a result of a court order.
What are some of the reasons students and staff seek counselling?
- Concerns about relationships
- Problems with school or studying
- Work relations
- Work/home related stress
- Questions about your future
- Adjusting to university life and being away from home
- Wanting to improve your family relationships
- Wanting to be more assertive or improve your self-confidence
- Consuming alcohol or other drugs more than you’d like
- Difficulty balancing all the demands of student life
- Thinking about ending your life
- Grieving over the death of someone close to you
- Difficulty taking care of your normal ‘day to day’ life
- Concerned about someone close to you
- Recovering from unwanted sexual contact or violence
- Carrying a secret that you’ve never told anyone, but wish you could
etc
It is also okay if you don’t know exactly what you want to address, we can help you figure that out as well.
How do I know I need individual or group counselling?
When you speak with a counselor during your initial assessment, the counselor will discuss with you the different services available and his/her recommendations given your particular situation.
What are the qualifications of the Counselling and Guidance STAFF?
Our staff includes Counselling psychologists and counsellors. We also refer clients for medical and psychiatric services in case it is needed.
Is there charge for services?
There is no charge for these services. All services are entirely free of charge.
Do I need to make an appointment?
No. During the working hours there will always be somebody to offer you service. However, in case you need an appointment with a particular staff you will be free to make
Opening times 8:30am – 5:00pm Monday to Friday.
Counselling and Guidance Centre (CGC) Staff
Currently the centre has 3 full time professional staff and two support staff. We are soon getting more psychologists. Their details may be viewed by clicking the link below
Back to the Counselling and Guidance Centre
The Counselling and Guidance Centre is here to help you address personal or emotional challenges that may affect you while studying or working in Makerere University. The Counselling and Guidance Centre works closely with all university units to enable students realize their academic and personal potential and to assist staff in addressing psychological issues that may affect them in living worthy and productive lives. The service is offered by professionally trained and experienced counselling psychologists. Counselling is free and confidential.
Location
The Makerere University Counselling and Guidance centre (CGC) is currently located at the University Hospital occupying offices 22,23,24,25 the lower part of the hospital premises. (The location is to change soon to plot 106 Mary Stuart Road opposite Mary Stuart Hall).
Brief History
The Counselling and Guidance services were started on a voluntally basis in the mid 1970’s where some staff decided to come out and offer free services to students. In 1987, the service was officially set up within the university but it was until January 2005, when the centre obtained formal council recognition as an autonomous unit during the 100th meeting of the University Council held on 15th December and 19th January 2005. The centre currently has three staff members and in the process of recruiting more five.
Mandate
The Counselling and Guidance centre is mandated to provide quality counselling and guidance services to the Makerere University community i.e students and staff and their families. The centre is also charged with the responsibility of overseeing the counselling and guidance services within the university. The centre is also mandated to carry out research on issues affecting peoples’ lives particularly those in the university community or prospective students (where need be).
Vision
To have wholesome members of Makerere University community
Mission
To provide professional counselling and guidance services to students and staff so as to achieve personal and educational goal.
Services
The centre provides services to enhance academic success and further educational goals for Makerere University students. The Counselling and Guidance Centre provides several services these include:
- Individual Counselling
- Career Guidance and Counselling
- Academic support services
- Group Counselling
- Organising outreaches to halls of residence and hostels
- Organising seminars and workshops for students and staff
- Self-help print and online materials
- Staff services
Staff also need support from the Counselling and Guidance Centre. Their issues and services may be different from those of students but may equally affect their productivity at the University. The centre staff is also available to consult with administrative offices, faculty and staff about issues affecting staff and student welfare and development.
Frequently Asked Questions (FAQs)
What is Counselling?
Counselling has diverse definitions but there are common elements in all definitions. Counselling is concerned with using psychological principles to enhance and promote the positive growth, well-being, mental health of individuals, families, groups and broader community. Counselling is generally done with well adjusted people and therefore it is meant to foster or improve the normal functioning of an individual by helping one solve problems, make decisions and cope with stresses of everyday life. It looks at helping the individual accomplish life tasks, and facilitate personal development. It enhances human potential and quality of life across the lifespan. It uses remedial, preventive and educational/developmental interventions while addressing emotional, cognitive, behavioural and interpersonal difficulties.
How do I know I need counselling?
Questions, choices, concerns and changes are all a normal part of life. Sometimes we can work through them on our own or with the help of friends and family. Sometimes, they can feel too private, overwhelming or complicated to share with someone we know. The people who provide us support can also be part of what’s bothering you. When this is case, talking to a professional can provide a safe, neutral, confidential setting to explore your concerns and move toward making changes to improve your situation.
Is counselling confidential?
University Counseling Center records are confidential and not part of or connected in any way to your academic records. There are, however, some exceptions to confidentiality. Counselors are required by law to release certain information in situations that involve harm to yourself or others, in instances of child or elder abuse, or as a result of a court order.
What are some of the reasons students and staff seek counselling?
- Concerns about relationships
- Problems with school or studying
- Work relations
- Work/home related stress
- Questions about your future
- Adjusting to university life and being away from home
- Wanting to improve your family relationships
- Wanting to be more assertive or improve your self-confidence
- Consuming alcohol or other drugs more than you’d like
- Difficulty balancing all the demands of student life
- Thinking about ending your life
- Grieving over the death of someone close to you
- Difficulty taking care of your normal ‘day to day’ life
- Concerned about someone close to you
- Recovering from unwanted sexual contact or violence
- Carrying a secret that you’ve never told anyone, but wish you could
etc
It is also okay if you don’t know exactly what you want to address, we can help you figure that out as well.
How do I know I need individual or group counselling?
When you speak with a counselor during your initial assessment, the counselor will discuss with you the different services available and his/her recommendations given your particular situation.
What are the qualifications of the Counselling and Guidance STAFF?
Our staff includes Counselling psychologists and counsellors. We also refer clients for medical and psychiatric services in case it is needed.
Is there charge for services?
There is no charge for these services. All services are entirely free of charge.
Do I need to make an appointment?
No. During the working hours there will always be somebody to offer you service. However, in case you need an appointment with a particular staff you will be free to make
Opening times 8:30am – 5:00pm Monday to Friday.
Counselling and Guidance Centre (CGC) Staff
Currently the centre has 3 full time professional staff and two support staff. We are soon getting more psychologists. Their details may be viewed by clicking the link below
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General
Makerere Launches Upgraded Financial Management System and Roadmap
Published
2 days agoon
June 17, 2026
Makerere University on 17th June 2026 launched the upgraded Financial Management System (Mak-FMS) and Implementation Roadmap aimed at ensuring paperless end-to-end transactions right from requisition to sign-off. Mak-FMS was initially launched on 10th July 2024 to automate requisition initiation and approval. The upgraded system will ensure that the hitherto paper-based payment voucher generation, examination, digital clearance, and sign off are completed digitally.
Presiding over the launch on behalf of the Deputy Vice Chancellor (Finance and Administration) Prof. Henry Alinaitwe, the Principal, College of Natural Sciences (CoNAS) Prof. Winston Tumps Ireeta commended the Directorate of Finance and the Directorate for ICT Support (DICTS) on the strides made in digitalisation of financial processes at Makerere. He nevertheless called for the need to make approvals time bound at each stage of the process to ensure that requisitions are sanctioned or deferred for additional input promptly.
The University Bursar, Mr. Evarist Bainomugisha informed attendees at the launch that the objective of the Mak-FMS upgrade was to ensure paperless transactions by 1st July 2026. He added that Champions had been appointed from colleges and administrative units, and will together with ICT Support Staff be trained by DICTS to support users during the transition.
Mr. Bainomugisha nevertheless noted that incorporation of Mak-FMS into Uganda’s Integrated Financial Management System (IFMS) remains undone. He therefore called upon Finance Officers and Accountants to prudently ensure that the money committed on the Makerere system is charged to the appropriate Government code.
DICTS Chief, Mr. Samuel Mugabi reiterated that the upgraded system is not entirely new but is only aimed at further enhancing accountability and transparency of financial management for efficiency of Makerere’s business operations. He added that the upgraded Mak-FMS will be integrated with the recently rolled out Procurement System in a phased approach, especially as users increasingly get acquainted with the paperless working environment. He equally reiterated DICTS readiness to support the Directorate of Finance to ensure a holistic training of users.
Highlighting the ten-day Implementation Roadmap, DICTS Deputy Chief, Mr. Juma Katongole noted that launch of the upgraded Mak-FMS marked Day 1, while Day 2 will be dedicated to training Finance Officers, Accountants and ICT Support Staff and Day 3 to training Champions and more ICT Support Staff. Days 4 and 5 will be dedicated to Hands-on Training Sessions for College Bursars, Accountants and Champions, while Day 6 will feature University-wide pilot implementation of the upgraded Mak-FMS.
Day 7 of the roadmap will handle user support clinics and help desk sessions, while Day 8 will feature refresher training and a workshop on frequently encountered issues. A University-wide simulation exercise covering the end-to-end payment lifecycle will be held on Day 9 and Day 10 will host the readiness assessment meeting and go-live sign-off.
In order to ensure a smooth transition to a digital Mak-FMS, a help desk will remain operational throughout the period and user manuals as well as quick-reference videos will be developed and distributed on the University Knowledge Base and DICTS Social Media platforms.
The College of Health Sciences (CHS) QA Guidebook streamlines academic excellence, outlining essential quality processes, committee structures, and regulations aligned with Makerere University Policy and the 2004 Graduate Guidebook. It details roles for staff and students, including examination management, committee terms of reference, and highlights staff/student achievements.
Key Components of the QA Guidebook
- Committees & Structure: Defines roles for the Quality Assurance, Gender Mainstreaming, and ICT Committee, ensuring alignment with SDGs and university policies and NCHE
- Examination QA Processes: Outlines procedures for setting, moderating, and marking exams, ensuring standards and ethical compliance.
- Regulations & Guidelines: Based on the Makerere University Quality Assurance Policy Framework (2007) and Graduate Guidebook 2004 ensuring consistency across all programmes.
- Roles & Responsibilities: Clearly defines the responsibilities of Deans, Heads of Departments, and Students in Internal Quality Assurance.
- Key student information in academic processes.
- Commitment to support graduate training.
- Recognition & Faculty Development: Recognizes outstanding female professors and acknowledges staff who completed PhDs in 2024–2026
General
Are We Giving Enough Attention to the People Around Us Who Quietly Influence Lives Every Day?
Published
2 weeks agoon
June 5, 2026By
Mak Editor
By Marion Apio
On March 21, 2026, I felt a strong urge to reconnect with a close colleague and passionate leader, Owekitinisa Sylas Ruhweza Atwooki. We had not spoken since I moved to the United States to pursue my dream of becoming a journalist. The following day, I learned that he had been quietly undergoing treatment in and out of the hospital. True to his character, he had chosen to keep his condition private. I was shocked and saddened, wishing I had known earlier so I could offer support.
At first, reports from family and friends were encouraging. He had been diagnosed with malaria and low blood platelet counts and was receiving treatment. Respecting his wish for confidentiality, members of the Mastercard Foundation Scholars and Alumni community at Makerere University rallied discreetly around him.

However, on April 29, his condition worsened. He was transferred between medical facilities and underwent extensive tests, including a biopsy, as doctors searched for answers. Sadly, on May 29, Sylas passed away.
His death sparked an extraordinary outpouring of love and solidarity. Friends, colleagues, and former scholars mobilised to support his family, settle medical expenses, organise virtual vigils, and plan a dignified farewell. Hundreds gathered at St. Augustine Chapel to pay their respects. Within three days, the Mastercard Foundation Scholars and Alumni community raised approximately UGX 11 million, a testament to Sylas’ impact on countless lives.

In the days that followed, I found myself wrestling with difficult questions. In a world where we spend so much time following people online, are we paying enough attention to those quietly transforming lives around us? Why do we invest so much emotional energy in distant personalities while overlooking the people God has placed right in front of us?
Sylas lived with humility and served with grace. His death left more than 1,500 Mastercard Foundation scholars and alumni grieving, alongside many others around the world who knew him. Yet his passing also exposed a contradiction in modern life.
We live in an age of unprecedented connectivity. Uganda has millions of internet users and WhatsApp subscribers, while globally, people spend hours each day on social media. We have more tools than ever to stay connected, yet many of us are becoming increasingly disconnected from the people who matter most.

Sylas resisted this trend. Through mentorship, service, and community-building, he remained deeply present in others’ lives. While many people retreat into individual pursuits, he consistently chose connection.
This challenge is especially relevant for Mastercard Foundation scholars and alumni. Every year, young Africans leave home to pursue education and professional opportunities abroad. Distance, time zones, visa restrictions, and rising travel costs make it difficult to maintain relationships and remain actively involved in the communities that helped shape us.
For Sylas, the answer was simple: show up. Celebrate others. Offer support. Stay connected.

He never allowed geographical or personal barriers to become excuses for disengagement. Even while facing his own struggles, he invested in others. He embodied the values the Mastercard Foundation seeks to cultivate—ethical leadership, service, and community empowerment.
Sylas did not wait for a perfect platform to create change. He simply served where he was. He helped build bridges between education, culture, and professional development while remaining grounded in his values. He dreamed of creating a stronger alumni ecosystem and brought both passion and compassion to every initiative he touched.
Since his passing, social media has been filled with memories of his infectious smile and unwavering commitment to others. Those tributes reveal an important truth: people gave generously because Sylas had first given himself generously to them. People from different backgrounds, generations, and communities showed up because he had spent his life showing up for them. His legacy now challenges all of us.

The greatest tribute we can offer is not simply to mourn his loss but to continue his work. That means supporting the causes he cared about, helping the children whose education he championed, strengthening alumni networks, and pursuing the dreams we discussed with him.
The tragedy of modern life is not that we follow people online. It is that too often our attention to distant lives comes at the expense of meaningful relationships nearby. Yet strong relationships are as essential to our well-being as physical health.
As Ugandans, we take pride in our faith, culture, and sense of community. We contribute to fundraisers, attend ceremonies, and support family members in times of need. But increasingly, genuine connection is being replaced by passive digital interaction. Families and communities cannot thrive on likes, retweets, and emojis alone.
They require presence—phone calls, visits, conversations, and the willingness to notice when someone is struggling.

Before spending another hour immersed in the lives of strangers online, look around. Call the friend you have not spoken to in years. Check on a family member. Reach out to a colleague who seems withdrawn. Communities are not built by algorithms or celebrities. They are built by ordinary people who choose, day after day, to care for those within their reach.
Uganda needs more people like Sylas. At just 32 years old, he achieved what many spend a lifetime striving for. He served as Minister of Information in the Toro Kingdom and as President of the Mastercard Foundation Scholars Alumni Association in Uganda. More importantly, he dedicated himself to serving others.
While his death is deeply painful, his life remains a powerful example of how we should live. My prayers and condolences go to his family, friends, and the entire Mastercard Foundation Scholars and Alumni community.
Rest in perfect peace, Owek. Sylas Ruhweza Atwooki.
The author is a Mastercard Foundation Alumna from Makerere University and the University of California, Berkeley. She is a journalist based in Southern California and the CEO of the Debunk Media Initiative.
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