The College of Humanities and Social Sciences (CHUSS) management team—including principals, deans, heads of departments, and administrative support staff—participated in a training retreat which included aspects of leadership and office etiquette. The retreat, held on November 1-2, 2024, at Nican Resort Hotel in Entebbe, was part of the college’s ongoing efforts to foster professional growth and enhance workplace culture.
The training featured sessions on Leadership for Hope led by Ivan Kalema, and Office Etiquette presented by Dr. Gilbert Gumoshabe.
Leadership for Hope with Ivan Kalema
Ivan Kalema is a seasoned trainer who works with boards, organizations, and senior management, offering a transformative program called Leadership for Hope. With a background in engineering and finance, he found his path into corporate governance through the mentorship of a gentleman named Japheth Cuttle, who introduced him to this vital subject.
Ivan Kalema with staff – lesson in progress.
As a certified trainer for Leadership for Hope, Ivan collaborates with emerging leaders from the UK and has partnered with Marks & Spencer, a global company with operations across various regions, including Africa. His program aims to inspire individuals at all levels, driven by the belief that the principles of leadership are universal. Just as the law of gravity applies to everyone, so too do the principles of leadership resonate, whether he is speaking to professors or schoolchildren. He often shares insights that can help students enhance their academic performance, illustrating that effective leadership principles are accessible to all.
Ivan emphasizes that sustainable change cannot occur without effective leadership. “You cannot create sustainable change or transformation wherever it is without leadership,” he asserts, highlighting the necessity of cultivating leadership in order to effect meaningful change. This is a cornerstone of his message, encouraging participants to envision and create the change they desire, especially when faced with chaos or stagnation.
“A leader is a dealer of hope. In leadership, you must encounter situations of hopelessness. In homes, workplace, you will encounter the wall of hopelessness manifested in different forms no matter where you come from, which association, faith, school you went to”
A common misconception about leadership is that it is merely a position held by those with the highest rank or specific family ties. Ivan challenges this notion, arguing that true leadership is not defined by one’s background but rather by the application of essential leadership principles. He advocates for a mindset transformation, explaining that adopting specific leadership mindsets is crucial for personal and professional growth. He likens these mindsets to railway tracks built in our minds, guiding how we navigate our lives and influence our stories.
“The ship is safest at the shore of the lake, but it is not built for the shores, it is built for the high seas. By the same means a leader is created for crisis. A crisis is what separates boys from men and girls from women. A leader is not meant for good times, but for hard times- It is called a defining moment”
Central to Ivan’s philosophy is the idea of ownership over one’s narrative. He believes that everyone has a unique story, shaped by various experiences and factors, some of which may be beyond their control. “Leadership is getting hold of the pen that is writing your story,” he tells his audience. If individuals do not take charge of their narratives, they risk allowing others to dictate their stories—often with selfish motivations. He echoes Chinua Achebe’s sentiment that “until the lions begin to write their stories, the stories of the hunt will always glorify the hunter,” reminding participants of the importance of sharing their truths.
Kalema with staff outside the hotel conducting drills about leadership.
Referring to story of David and Goliath in the Bible 1samuel 17, Kalema told attendees that the greatest challenge in leadership progress is your immediate territory friends and that every leader should be aware. Success, according to Kalema is 80% showing up. David showed up and overcame Goliath.
As he concluded his session, Kalema laid out the four levels of leadership that guide personal and communal development: leading oneself, leading relationships, leading teams, and leading organizations or communities. Each level builds upon the last, creating a framework for effective leadership that extends beyond individual success to encompass broader societal impact.
Through his Leadership for Hope program, Ivan Kalema empowers individuals to take ownership of their stories and inspire change in their communities. By fostering a culture of leadership rooted in universal principles, he believes that everyone can contribute to a brighter, more hopeful future.
He described a leader as person who has a vision, the ability to influence, a risk taker, problem solver and decision taker. He emphasized the need for all to uphold good leadership- the sacred trust held on behalf of others. He thus defined;
“Leadership as the ability to create a story that affects the thoughts, feelings and actions of others” Kalema challenged staff that no matter where they are born, status, rank,etc they can create a story to transform the world. Kalema refers to Martin Luther King and advises that:
If you cannot be the sun, be a star because it is not by design that we all fail. If you cannot be Vice Chancellor at least be the best in you department. If you cannot be a forest, be a bush so that rats hide there. If you cannot be a highway, be a path so that those looking for a short cut can pass there. If you cannot be a river, atleast be a stream so that a woman who cannot afford national water can get the water in this stream. If you cannot be a fridge, be a pot….
Office Etiquette: A Call for Professionalism and Transformation
Dr. Gilbert Gumoshabe advocated for professional conduct in the workplace and emphasized the importance of office etiquette during his training session aimed at fostering professionalism among employees. He reminded participants that while offices are permanent, those who occupy them are often temporary, underscoring the need for individuals to use their positions to drive societal transformation.
Dr. Gumoshabe presents Etiquette on being friendly.
Gumoshabe defined office etiquette as a set of unwritten rules that guide employees in practicing professionalism and politeness, noting that these norms can vary from organization to organization. He explained that respectable office etiquette is crucial for building strong relationships with subordinates, colleagues, and clients, including students and parents, ultimately helping employees advance their careers.
“First impressions matter,” Gumoshabe stated, cautioning that people are often judged more quickly for bad behavior than for good. He outlined several key behaviors essential for maintaining professionalism in the workplace, including effective time management, appropriate dress codes, managing expectations, and being mindful of others.
He encouraged employees to communicate politely and respectfully, reminding them to greet colleagues and respect each other’s workspaces. “Being professional includes maintaining personal boundaries,” he noted, urging attendees to keep personal issues private and to remain focused on their professional responsibilities.
Gumoshabe stressed the significance of punctuality, sharing anecdotes about past mentors known for their reliability. He challenged attendees to consider how often students are left waiting, sometimes for hours, due to poor time management. “Being punctual says a lot about your commitment,” he remarked.
He also advised employees to dress appropriately for their roles, explaining that the impression created in the workplace lasts long after first interactions. “When shopping, consider what you wear; it reflects your professionalism,” he said, encouraging attendees to be intentional about their appearance.
The training emphasized the importance of clear communication regarding job expectations. Gumoshabe encouraged employees to approach their supervisors directly, fostering transparency and minimizing misunderstandings. “Do not let rumors dictate your understanding of your role,” he advised.
Moreover, he urged attendees to avoid gossip and negative talk about colleagues or superiors, as this can create a toxic work environment. Instead, he advocated for maintaining a friendly and respectful demeanor towards all staff members.
A section of staff during Kalema’s lesson.
Being available and considerate of others in shared workspaces is another crucial aspect of office etiquette highlighted by Gumoshabe. He cautioned against being inconsiderate, such as playing loud music in shared offices or keeping colleagues waiting unnecessarily.
Access to information was also a key topic, with Gumoshabe stressing the importance of confidentiality in the workplace. “Do not share sensitive information outside the office,” he warned, noting that such breaches can lead to serious repercussions.
He concluded his session by highlighting the need for employees to actively engage with colleagues, remember their names, and communicate effectively. “Be a good listener and take the time to understand the issues at hand before responding,” he advised, reinforcing the idea that professionalism in the workplace not only fosters personal success but also contributes to a positive and productive organizational culture.
Six personally supervised, three completed in record time, as School of Liberal and Performing Arts sets a historic milestone.Dr. Pamela Khanakwa got the Award as Best PhD Supervisor and Dean
DVC (AA) Prof. Sarah Ssali hands over the award to Dr. Pamela Khanakwa during CHUSS End of year party on 12th December 2025.
A Historic Academic Milestone for SLPA
The College of Humanities and Social Sciences (CHUSS) recognised the Dean of the School of Liberal and Performing Arts (SLPA), Dr. Pamela Khanakwa, for outstanding academic leadership that has seen the School field 18 PhD candidates for the next 2026 Makerere University Graduation Ceremony scheduled for 24th-27th February. Remarkably, six of these doctoral graduates were directly supervised by Dr. Khanakwa, with three completing within the official three-year timeframe, an exceptional achievement in graduate training. The recognition was announced during the CHUSS End-of-Year Get-Together, where staff applauded Dr. Khanakwa’s dedication, humility, and relentless commitment to postgraduate supervision and timely completion.
Message to Academic Staff
Q: What message do you have for your staff following this achievement?
Dr. Khanakwa: First, I celebrate my staff and thank them for their dedication to supervision and student support. Academic work is demanding, and material rewards are often limited, but the true satisfaction comes from seeing students succeed.
I encourage my colleagues to remain committed. Yes, the workload is heavy, but many things are possible with dedication and teamwork. Let us continue working for the good of our students, our School, and Makerere University.
Leadership Rooted in Humility
Q: Many colleagues describe you as humble, down to earth, and hardworking. What shapes this character?
Dr. Khanakwa: I think it is largely my upbringing. My mother was a primary school teacher from the 1950s until the mid-1980s. She worked extremely hard to raise us, combining teaching with farming to ensure we had school fees and basic needs. From her, I learned humility, discipline, and the value of hard work.
I also learned that leadership positions are temporary. You occupy them today, and tomorrow you move on. So humility is essential.
My graduate training also shaped me significantly. My PhD supervisor emphasized that graduate study is a full-time job and that results matter more than noise. Let people see your work through outcomes, not announcements.
Supervision as a Two-Way Commitment
Q: How would you describe your supervision style?
Dr. Khanakwa: I read my students’ work thoroughly, word by word. Sometimes my comments are tough, but they are honest. Supervision is a two-way commitment. I give feedback, but students must also respond and remain engaged. When that relationship works, progress happens.
Balancing Leadership, Scholarship, and Family
Q: How do you balance being a Dean, scholar, wife, mother, and daughter?
Dr. Khanakwa: Honestly, I am not sure I balance perfectly. My mother lives far away in Bukwo, so visiting requires careful planning. My children grew up understanding the demands of academic life. I pursued my PhD in the United States and spent long periods away, but we adapted as a family.
Work has become part of my lifestyle. I use weekends to read dissertations, review manuscripts, and write. Sometimes my children ask if I ever sit without working, but this is the commitment I made. As we often say jokingly, “We humbly applied for the job, so let us do the job.”
Scholarship Beyond Supervision
Dr. Khanakwa is also an active scholar and editor. In the past year alone, she has:
Edited scholarly volumes on archives, memory, method, and pedagogy
Published a book with Routledge Companion
Co-authored journal articles and book chapters with graduating students, including Priscah Asiimwe and Anatoli Lwasa Mpijja
“I feel an obligation to write with students,” she notes. “It takes time, energy, and commitment, but it is part of academic mentorship.”
Who Is Dr. Pamela Khanakwa?
Dr. Pamela Khanakwa is the Dean, School of Liberal and Performing Arts, College of Humanities and Social Sciences, Makerere University. She is a seasoned scholar, supervisor, administrator, and mentor whose leadership continues to redefine graduate training excellence. Details about Dr. Pamela Khanakwa can be accessed at: https://chuss.mak.ac.ug/en/personnel/pamela-khanakwa/
More details are available in her attached curriculum vitae.
The CHUSS End- Of-Year-Get-Together
On 12th December, 2025 the college leadership organised a get-together end of year gathering to take stock of the achievements, challenges and brainstorm together on how to move forward. The event was marked by entertainment, team building games, appreciation speeches, sharing a meal and a Christmas package for every staff
Retirees and staff recognised
Five retired staff Dr. Micheal Wangotta Masakala, Dr. Anatole Kirigwajjo and Dr. Jackson Kizza Mukas (all from the School of Languages, Literature and Communication), Assoc. Prof. Florence Nansubuga (School of Psychology), Dr. Tusabe Gervase (School of Liberal and Perforing Arts) and Ms. Scovia Nganda Sekweyama (secretary from the School of Social Sciences) were recognised for their dedicated services to the university.
In addition to Dr. Pamela Khanakwa’s Award as Best PhD Supervisor and Dean, Ms. Birabwa Florence scooped the award of Best Registrar of the year. Birabwa is the registrar for the School of Liberal and Performing Arts.
Administrative and support staff including Ms. Mary Gyezaho and Annet Kashumbusha(both administrative secretaries in the Principals office), Farouq Lule (IT Officer), Godfrey Kakooza (cleaner), Charles Sebuguzi (driver) and Jane Anyango (Communications officer) were recognise with awards for outstanding service. Dr. Mohamed Mayanja Kajumba was from the School of Pyschology was recognised as the person with an outstanding talent in Handwriting.
The celebrations held in the Arts quadrangle were graced by the Vice Chancellor Academic Affairs Prof. Sarah Ssali and the Deputy Vice Chancellor in charge of Finance and Adminstration Prof. Ireeta Tumps.
Ahead of the January 15 general elections, Ugandan journalists have undergone specialized training on peace and gender-sensitive reporting to ensure responsible media coverage during the election period. The two-day training, held from 8th to 9th January 2026 at Makerere University’s College of Humanities and Social Sciences Smart Room, was organized by the Women’s Situation Room (WSR) in partnership with various stakeholders and brought together journalists from across print, broadcast, and online platforms.
The participants during one of the sessions.
The main objective of the training was to strengthen the capacities of media in reporting and documenting electoral processes in a responsible and gender-sensitive manner. The specific objectives included: strengthening journalists’ skills to cover the 2026 elections in a fair, balanced, gender-sensitive, and non-violent partisan way; enhancing the role of media to enable citizens to be well-informed and actively participate in the election process; ensuring focused and balanced reporting on peace during and after elections; and strengthening partnerships between the WSR and media houses during the election period.
The training covered multiple critical modules. Day one focused on responsible conflict-sensitive reporting, emphasizing principles such as balance, impartiality, and accuracy. Participants explored the role of media as a relayer of the population’s voice, election monitor, catalyst for social cohesion and reconciliation, contributor to the accountability of political actors, and a platform for detecting and debunking digital media misinformation and hate speech.
Group presentations in session.
Day two addressed responsible and gender-sensitive reporting. Key aspects included the definition of gender-sensitive reporting, how to become a gender-sensitive reporter, critical elements in reporting with gender awareness, packaging gender-sensitive stories, and a checklist for detecting and avoiding gender-insensitive reporting.
Her Lordship, retired Judge Justice Mary Mayitum, emphasized the importance of peace as the foundation of development and democratic engagement. “Because we value peace more than anything. Without peace, really, you can do nothing. But where there is peace, you can have time to reflect, discuss with others, and join in meaningful dialogue,” she said. She warned that the country’s past conflicts, such as those in Gulu, underscored the necessity of maintaining national harmony.
Justice Mary Mayitum.
Justice Mayitum also urged other key election stakeholders to uphold peaceful conduct. “Being peaceful is the very heart of life. We have spoken to police, security personnel, political parties, and the Electoral Commission. We want politicians to have a code of conduct and to understand that it’s okay to think differently without fighting or hating one another,” she added.
Dr. William Tayebwa, lead facilitator and senior lecturer in the Department of Journalism and Communication at Makerere University, said, “This training is about conflict-sensitive reporting, peace journalism, and gender-sensitive reporting in the context of the elections. The emphasis was on giving female political candidates a voice while ensuring journalists report responsibly on election-related matters.”
Dr. William Tayebwa.
Participants described the training as timely and impactful. Tony Banizengabo of CBS Wakiso District said, “We’ve benefited a lot. We’ve been trained to write stories which bring peace, not conflict. Ahead of the elections, we are very ready to be part of peacemakers.”
Dorcas Kimono of UBC TV Kampala added, “It was so timely and rich. We learned how to report without promoting or fueling violence, giving voice to victims without angering them or encouraging violators. This is very vital, especially as we approach the 2026 elections.”
The training aims to equip media personnel with the knowledge and skills to uphold professional ethics while contributing to a peaceful, inclusive, and gender-sensitive electoral process.
The College of Humanities and Social Sciences (CHUSS) has invested over UGX 100 million in the acquisition and installation of state-of-the-art interactive smart screens, marking a major step in strengthening digital teaching and learning at Makerere University.
Under the investment, 86-inch interactive 4K smart screens have been installed in major lecture rooms across the college’s schools, replacing traditional projectors and whiteboards. The upgrade is intended to modernise instructional delivery, enhance student engagement, and support blended and hybrid learning models.
Sunday Seezi demonstrates some of the smart board features.
The touch-sensitive smart screens enable lecturers to write, draw, and annotate content directly on the display, while simultaneously integrating multimedia resources such as videos, presentations, and online materials. The screens support wireless screen casting from laptops, tablets, and smartphones, allowing for smooth, cable-free presentations and real-time sharing of students’ work during lectures and group discussions.
Designed to promote interactive and learner-centred pedagogy, the smart screens feature multi-touch capability that allows several users to interact with the board at the same time. This functionality supports collaborative learning, problem-solving exercises, and group presentations, making lessons more engaging and inclusive for students with diverse learning styles.
The School of Social Sciences Building.
The boards are equipped with built-in cameras, microphones, and speakers, enabling seamless hybrid teaching through platforms such as Zoom, Microsoft Teams, and Google Meet. This allows lecturers to conduct virtual and physical classes simultaneously, record full lectures, and share them with students for later review, revision, or catch-up purposes.
Running on dual Android and Windows operating systems with full internet connectivity, the smart screens provide direct access to online academic resources, digital libraries, and learning management systems. Their AI-powered features further enhance lesson organisation, content clarity, and efficient, paper-free instruction, contributing to a more sustainable learning environment.
To ensure safety and prevent misuse, the smart screens are secured in fabricated metallic safety boxes installed in the lecture rooms.
Beyond digital infrastructure, CHUSS has also undertaken additional physical improvements. The Russian Lecture Room in the School of Languages, Literature and Communication has been furnished with new chairs, tables, and a projector screen, significantly enhancing its teaching environment.
The college has further improved staff working spaces, with the School of Psychology renovating office space and classrooms in Block A, while similar renovations have been carried out in the School of Social Sciences.
The School of Social Sciences staircase.
The infrastructural upgrades underscore CHUSS’ commitment to improving the quality of teaching, learning, and staff working conditions in line with Makerere University’s digital transformation agenda.