Computing & IS
CoCIS Non-Teaching staff skilled on Performance Management & Appraisal, PR & Team Building
Over 50 Non-Teaching staff from the College of Computing and Information Sciences (CoCIS) were on 12th May 2023 retooled on different aspects including Performance Management and Appraisal, Public Relations, Customer care, Team building and Communication.
The training which brought together administrative, support and contract staff was officially opened by the Principal CoCIS and closed by the Ag. Director, Directorate of Human Resources Makerere University, Mr Lawrence Sanyu.
It was facilitated by officials from the Makerere University Directorate of Human Resources and the Public Relations office. Facilitators included the Ag. Manager Performance Management and Appraisal Mr Deus Tayari Mujuni, the Technical person in charge of the e-HRMS system Mr Joshua Muhumuza, the Ag. Manager Staff Development, Welfare and Retirement Benefits Division Mr Julius Lebo and the University’s Principal Public Relations Officer Ms Ritah Namisango.
The appraisal is a must for staff to benefit from the University – Ag. Director HR
The Ag. Director, Directorate of Human Resources Makerere University, Mr Lawrence Sanyu commended the college management for organising the training. Mr Sanyu told staff that although they had qualifications at the time of recruitment, they have to be retooled and evaluated to ascertain whether the reasons for which they were employed are still being realised.
“We are doing appraisal not to punish anyone, but to evaluate and see whether we are still meeting the organisational objectives.” The Ag. Director said adding that appraisals are not only meant for confirmation, promotion and contract renewals.
“If you do not appraise yourself, it affects all the benefits you are supposed to get from the university including salary. The reasons why people are not doing these appraisals could be they are doing something different from what they were recruited to do”, Mr Sanyu explained.
He implored staff, to update their information on the portal saying, the appraisals are now done online and that the portal has been kept open because the online systems have just been introduced so that everyone can participate.
The Ag. Director stressed the importance of good customer care service especially, the care of students on the grounds that they are the reason the university exists. Mr. Sanyu told staff that every job in the university is related to students whether one is a cleaner, a custodian or a lecturer.
“You are very important in your capacity and without you, the university suffers. And since you are critical, you must make sure you do your work as expected and be happy you are in that position.”, Mr Sanyu advised and urged staff to desist from despising their jobs on the reason that the same jobs earn them fees for their children and food on their tables.
Sanyu emphasised teamwork as a cornerstone to achieving organisational goals saying, the reason staff should work together is not that they like one another but to work towards the University’s main goal.
Uphold the Basic Values and Ethics-CoCIS Principal
In his opening address, the Principal CoCIS Prof. Tonny Oyana implored staff to uphold basic values and work ethics.
“You must be dedicated to your work. A good worker has ethics and discipline. When someone gives you money, s(h)e expects a return on that investment. As workers, you are expected to exhibit traditional and basic values such as good time management, respect for colleagues and those in authority”. Prof. Oyana stated
Describing values as critical in making a working environment conducive, Prof. Oyana reminded staff that Africans have some traditional values, some of them very basic such as being polite, greeting and welcoming people.
“The thing that separates us from other animals is intelligence and conscience. The greeting is the basic entry point for a conversation and a way to relate”, the Principal explained and cautioned workers who come and leave early and those that cannot perform beyond their expectations.
Prof. Oyana pledged to make sure that the welfare of staff is taken care of and later led the meeting into a discussion about what was not going on well in the college for collective feedback and solutions.
Aspects of the training
Performance Management and Appraisal important
The Ag. Manager Performance Management and Appraisal Mr. Deus Tayari Mujuni presented on the aspect of Performance Management and Appraisal wherein he handled different aspects including Performance Management, Goal setting, the role of the Appraiser and Appraisee and the importance of Performance Appraisal.
Mr Mujuni told staff that the performance appraisal cycle starts with a plan in December of the calendar year based on the mission, vision and strategic objectives and goals.
In addition to measuring and improving the performance of employees and increasing their future potential and value to the university, Mr Mujuni said staff performance appraisal helps individuals learn how well they are doing over a period of time.
“It facilitates promotion decisions and makes it easier to ensure that vacant positions are filled by most capable individuals”.
Makerere University according to Mr Mujuni uses the Performance Appraisal key tool for deciding employee promotion, determining transfers, making termination decisions and identifying training needs.
It is also used to identify skills and competence deficits, provide employee feedback, and, determine reward allocation.
“Whatever the college achieves, it cascades to the school, department and the individual. Every person has a contribution to the achievement of the college and university strategic goals. Every morning, you must have a plan and at the end of the year you contribute to the plan of the college and university.” Mujuni said.
The Technical person in charge of the e-HRMS Mr. Joshua Muhumuza conducted the practical session on filling the Performance Appraisal tool,
The detailed presentation is linked. Performance Appraisal
Every University Employee Contributes to the Image of the University – Mak Publicist
Presenting on Public Relations, International Relations, and Effective Customer Care services, the Principal Public Relations Officer at Makerere University, Ms Ritah Namisango emphasised that the primary stakeholder in the university is the student.
Overall, Namisango emphasised that every university employee has a role to play when it comes to Public relations and effective customer care.
“The way you dress and appear, your attitude and behaviour towards students, colleagues, those in authority and visitors are what makes the image of this university”, Ms Namisango said.
Namisango handled different aspects including customer care, challenges faced in Public Relations, Customer care and how to overcome them, the importance of good Public relations, and customer care services in an organisation.
Namisango cautioned staff against idle talk and gossiping and always to seek guidance from relevant offices in case they face challenges. She also asked staff to support the PR and Communication offices, especially by providing information for university reports, websites and profiles.
For details see linked presentation. PR Interpersonal Relations and Customer Care
Be in the solution department and NOT the Problem Department – Julius Lebo
Presenting on Team Building and Effective Communication, the Ag. Manager Staff Development, Welfare and Retirement Benefits Division Mr Julius Lebo explained that effective team building and communication is about building consensus for the institution’s good.
“Even if you disagree, continue working. We enjoy being in the problem department but we should be in the solution department to help the institution move forward.”, Mr. Lebo advised.
He called upon the staff to work collaborative as a team no matter whether they are friends or not for the good of the university.
“Disagree to agree and focus on your work. I do not have to like you to work with you. Liking is a bonus. It is not under any law to like anyone. Focus on what brought you to the university”, Mr Lebo advised.
The link to Mr Lebo’s Presentation: Effective Teamwork and Communication
Computing & IS
Makerere University and SoonPay Sign Landmark MoU to Champion Blockchain Innovation and Financial Inclusion Across Africa
On Saturday 6th December 2025, Makerere University entered into a ground-breaking partnership with the U.S.-based fintech company SoonPay, marking a major breakthrough in Uganda’s push to integrate emerging technologies into research, innovations, higher education and national development.
The Memorandum of Understanding was signed by the Vice Chancellor of Makerere University, Prof. Barnabas Nawangwe and Mr. Frantz Morency, Chief Executive Officer of SoonPay L.L.C, during the Makerere University Financial Innovation Day, a high-energy event that brought together over 800 students, faculty, industry partners, and technology leaders.
The MoU institutionalizes the collaboration of Makerere University through the Makerere University Technology and Innovation Centre and SoonPay LLC. The signing ceremony was witnessed by Dr. Cathy Ikiror Mbidde-Manager of Makerere University Technology and Innovation Centre and Ms. Vuyani Jones-Blockchain Infrastructure Manager.
Organized by the Makerere University Technology and Innovation Centre (MUTIC) in partnership with SoonPay, the event ran under the theme “Innovation and Financial Inclusion for a Secure Future.” It featured keynote speeches, panel discussions, live demonstrations, and the signing of a Memorandum of Understanding (MoU) that will usher in a new era of blockchain training, research, and innovation at Uganda’s premier university.
The event was supported by several partners, including the National Social Security Fund (NSSF), the Uganda Blockchain Association, the National Planning Authority (NPA), Prudential Uganda, and other technology and financial sector stakeholders.
A Strategic Partnership to Transform Africa’s Digital Landscape
The newly signed MoU between Makerere University and SoonPay is expected to unlock a broad set of opportunities for students and academic staff. These include blockchain education and certification, joint research projects, internships and apprenticeships, the development of new financial inclusion tools, and the integration of emerging technologies into existing academic programs.
SoonPay’s entry into Uganda is part of a larger vision to expand blockchain-driven solutions across Africa—a continent its executives say has historically been excluded from global technological revolutions.
Impressed by the overwhelming numbers of students who filled the Yusuf Lule Central Teaching Facility Auditorium to the brim, the Vice Chancellor, said: “Dear students, by choosing to stay on campus, on a Saturday, and after completing your examinations, you have demonstrated your willingness to learn and embrace the blockchain technology as well as emerging technologies in general.”
Stating that blockchain technology is the future for Africa, the Vice Chancellor challenged the students to take charge of Africa’s digital transformation.
“You are the people to emancipate Africa from marginalization,” he declared. “What will liberate our continent is not politics—we have done too much of that. It is education, research, innovation, and technology.”
Prof. Nawangwe delivered a sweeping historical reflection, tracing Africa’s technological setbacks to the destruction of its civilization over several centuries.
“For 400 years, Africans were taken away as slaves. For another 200 years before that, our lands, knowledge systems, and technologies were disrupted,” he said. “This represents around 600 years of destruction and marginalization of African civilization.”
He urged students not to miss the opportunity that modern technologies such as blockchain and artificial intelligence present.
“We are lucky to be living in an era where Africa is free,” the Vice Chancellor said. “My hope is that we do not wait another 600 years to take advantage of this freedom. The most important resource we have is not minerals; it is human resources—you, the youth.”
Prof. Nawangwe reminded students that Makerere’s reputation as the “intellectual capital of Africa” places immense responsibility on their shoulders.
“You are among the very few Ugandans privileged to study at Makerere University. University graduates are not supposed to wait for jobs—you are the ones expected to create them,” he said.
Why Blockchain? Transparency, efficiency, and global competitiveness
The Vice Chancellor highlighted the transformative potential of blockchain technology, especially in improving financial systems—a sector he described as the backbone of any modern economy.
“Without efficient financial systems, nothing else works,” he said. “Blockchain offers transparency, reduces fraud, and minimizes corruption. If applied properly, it could transform how we manage finances, education, and even our natural resources, including the oil that Uganda is about to exploit.”
He added that Makerere’s students are already demonstrating global competitiveness in innovation, winning international competitions and creating products across multiple disciplines.
“The brains are here,” he said. “What we need is exposure to opportunities and technologies that will help you turn your ideas into impactful solutions.”
In a passionate keynote address, SoonPay CEO, Mr. Frantz Morency underscored why his company chose Uganda as its launchpad for blockchain adoption in Africa.
“As the Professor said, we have been excluded for more than 400 years,” he stated. “Even though we’re an American company, we know our roots. Look around the SoonPay team—you will see yourselves. We chose Uganda intentionally.”
Mr. Morency pointed to Africa’s dismal participation in the global blockchain economy. “In the U.S., blockchain generates $2.6 billion—61.7 percent of the world’s share. The rest of the world generates $1.6 billion. And Africa, just $14 million, or 0.33 percent,” he said. “That is unacceptable.”
He attributed the gap not to a lack of interest among young Africans, but to a lack of opportunity. “You want to learn—what you lacked was opportunity,” he said. “With the support of Professor Nawangwe, Dr. Cathy Ikiror Mbidde, and Dr. Margaret Nagwovuma, SoonPay wants to bridge that gap in education, technology, and economic opportunity.”
Mr. Morency also shared his personal journey, connecting his Haitian background to the aspirations of African youth.
“Many of you may see me as ‘the guy in the green suit,’ but I come from a small island—Haiti,” he said. “My mother never finished first grade; my father never finished second grade. What they gave me was integrity, work ethic, and the determination to seize opportunities when they came.”
He urged students not to seek opportunities abroad out of desperation, but to build meaningful careers in Africa. “Africa does not need to lose its talent. Why can’t you build here? Why can’t businesses, innovation, and prosperity thrive here?” he said. “Educate yourselves. Build. Create. Grow.”
A milestone for Makerere and Africa
Dr. Cathy Ikiror Mbidde, Head of the Makerere University Technology and Innovation Centre (MUTIC), described the event as a “major milestone” in the institution’s evolution.
“We are here to witness one of the key emerging technologies and to reflect on how universities can embrace such milestones,” she said. “Everyone has a role to play in transforming our lives through research, ideas, and projects.”
She thanked SoonPay for choosing Makerere University, noting that students had been “instrumental” in pushing for blockchain education.
“You have been constantly asking questions, pushing us, and showing deep curiosity about blockchain. Today, we finally have answers,” she told the students.
Beyond the speeches, the event showcased SoonPay’s blockchain infrastructure, student-led innovations, and a roadmap for integrating digital finance tools into university programs. Partners such as NSSF emphasized the importance of preparing young people for a digital future.
With the MoU now in force, Makerere University is positioning itself as a regional hub for blockchain education, research, and innovation. The partnership with SoonPay aims not only to train students but to shape Uganda’s—and Africa’s—next generation of tech leaders.
Kampala, Uganda
21st November 2025
Makerere University’s College of Computing and Information Sciences (CoCIS) has graduated 71 students under Phase 2 of the e-VBAB Project, a collaboration between Amity University in India and Makerere University. The ceremony, held at Block B CoCIS, was presided over by Principal Prof. Tonny Oyana on behalf of the Vice Chancellor.
The program, funded by the Government of India, offered 100 percent scholarships to Ugandan students through the Pan-African e-Network Project, which provides tele-education and tele-medicine services across 48 African countries. Uganda signed onto the initiative in 2019, and more than 1,700 Ugandan students have benefited since its inception.
In his remarks, Prof. Oyana praised the efforts of program coordinators and support staff, singling out Madam Claire for her dedication. “Coordinating things remotely from other countries is not easy, but you have been humble enough to ensure that these graduates have seen the light,” he said. He also thanked custodians and security personnel who facilitated exams and weekend access for students.
Prof. Oyana emphasized the importance of completing studies, noting that many students remain pending. “Please encourage your friends because there’s no reason not to finish. You honor us, honor the government of India, the taxpayers, by completing,” he urged. He reminded graduates that their degrees are recognized by Uganda’s National Council for Higher Education and warned against fraudulent claims. “Only hard-earned degrees are recognized. There’s no easy way out,” he cautioned.
Reflecting on the program’s history, Oyana described the graduates as “COVID children” who persevered through the pandemic. He also offered career advice, stressing humility, confidence, and attitude. “Having a good attitude does not cost money. It is free. And it’s good for your heart. Happiness is not sold anywhere,” he said. He encouraged graduates to create opportunities through entrepreneurship and to value professional networks.
The graduation marked the conclusion of the e-VBAB collaboration, with Prof. Oyana reminding students of their unique place in history as the first and only cohort under the Makerere–Amity partnership. “You are the first cohort. Everybody looks upon you wondering, will you make it? History will write down that we are the only cohort,” he said.
Prof. Oyana Urges Graduates to Pursue Gifts, Confidence and Positive Attitudes
Prof. Tonny Oyana urged graduates to embrace humility, confidence, and entrepreneurship as they prepare for life beyond academia, warning that degrees alone are not a guarantee of success.
Oyana reflected on his career in academia. “But I’m still here, surviving and kicking. I have been with academia technically from 1993. I have not changed career. I grew my career through academia,” he said, noting that while psychology suggests people change careers five times, he has remained committed to one path.
He cautioned against unrealistic ambitions, particularly in politics, referencing Uganda’s crowded presidential race. “Not everybody can be president. So exercise your dreams with some caution. Don’t waste your time in an initiative that you know will not break through,” he advised, urging graduates to instead pursue areas aligned with their spiritual gifts and natural talents.
Turning to the job market, Prof. Oyana highlighted the challenges of employment. “In order to get a faculty job, you had to put in 40 applications. Now, I think it has doubled. These days, there’s no courtesy. They don’t even reply to your application,” he said. He encouraged graduates to create their own opportunities through entrepreneurship, stressing that education provides knowledge, skills, and values.
He underscored the importance of attitude, describing it as a free but powerful tool. “Having a good attitude does not cost money. It is free. And it’s good for your heart. Happiness is not sold anywhere. So, you make your attitude positive, things will be positive,” he said. He warned that arrogance and poor manners can sabotage success, urging students to practice humility both in professional and personal life.
Prof. Oyana also emphasized confidence and self-presentation. “You are your own moving advert. Don’t sabotage your own confidence. Be very clear about what you bring to the table,” he said, advising graduates to rehearse their self-introductions and prepare thoroughly for interviews.
Finally, he highlighted the value of professional networks, recalling how his PhD cohort became a lifelong support system. “It became my network for success. Please keep your network. Even if you haven’t gotten much in your life, face it,” he said.
The Principal’s remarks blended personal anecdotes with practical advice, reinforcing the message that success requires humility, preparation, resilience and strong networks beyond academic achievement.
CiPSD Director Nalubega Praises Teamwork, Urges Graduates to Believe in Themselves
The Director of the Center for Innovations and Professional Skills Development (CiPSD), Ms. Barbara Nalubega, praised graduates and staff for their teamwork and resilience .
Addressing the graduates, Nalubega said the success of the program was achieved despite challenges. “I’m very humbled that amidst all the same challenges, we have built rapport, worked as a team, and here we are. This is the day that the Lord has made,” she remarked.
She thanked graduates for their encouragement and support, noting that she had received hundreds of messages of gratitude during the course of the program. She singled out several students, including Damali, Fatuma, Josh, Sam, Paula, Sheila, and Michael, for their commitment, and extended special appreciation to Dan, who, though not part of the graduation, sent her flowers in recognition of her efforts.
Nalubega also acknowledged her colleagues and partners who played key roles in the ceremony’s success. She commended Claire, the e-learning coordinator, Annette, who managed gowns for graduates, and Brenda, the supplier, for their dedication. She revealed that she personally staked two million shillings in the Bank to ensure latecomers were accommodated. “This wouldn’t have been possible without you making payments in the bank on time,” she said.
Nalubega emphasized humility and accountability, apologizing to those who may have been hurt along the way. “Apologizing to you is not an uphill task for me. When I make a mistake, I usually apologize,” she stated.
She concluded by encouraging graduates to believe in themselves and the transformative power of education. “Through education, the son of a farm or mine worker can become the president of a great nation. Yes, believe in yourself,” she said, citing Nelson Mandela’s rise from humble beginnings to the presidency of South Africa as an example.
The Director’s message underscored the importance of teamwork, resilience, humility, and self-belief as graduates embark on their next chapter.
Graduates Laud Resilience, Faith and Global Support
Graduates under the e-VBAB Project and Amity University–Makerere collaboration celebrated perseverance, faith, and international partnerships as they addressed the audience during the) graduation ceremony.
Representing the e-VBAB project graduates, Isoke Gloria, a former student of Manipal Academy of Higher Education (MAHE), expressed gratitude for the milestone. “It’s not been easy, but we thank God so much for bringing us to this day. May His name be glorified,” she said. Gloria praised the scholarships provided under the project, noting, “We would never have made it here without their support. They’ve made our academic journey so easy and a success.” She also commended Makerere University and coordinator Barbara Nalubega for their encouragement and commitment.
Duncan Nagenda, an Amity University master’s student, highlighted the challenges of online learning, describing it as demanding and often unpredictable. “Online education is not a joke. If you ask me, it should be added on the list of a thousand ways to die,” he said, recalling internet disruptions and strict exam protocols. He acknowledged the support of lecturers in India, parents, and Makerere staff, particularly e-learning coordinator Claire. “To my class of 2025, may your future be filled with purpose, may your opportunities be abundant, and may your journey ahead be guided by excellence and wisdom,” he concluded.
Joshua Mugabo, also from Amity University, emphasized faith and resilience. “Who would not have been here without God? It is His grace that carried us, His strength that sustained us, and His favor that opened doors we once feared were closed,” he said. Mugabo reflected on hardships such as blackouts, poor internet, and family responsibilities, but celebrated the resilience gained. “A degree might put something in our hand, but education puts something in your heart. And today’s world urgently needs what is in our hearts,” he added. He paid tribute to the Government of India, Makerere University, and mentors in Uganda and India, invoking Nelson Mandela’s words: “Education is the most powerful weapon you can use to change the world.”
The graduates’ remarks underscored the significance of international collaboration, personal perseverance, and the transformative power of education, marking the ceremony not only as a celebration of academic achievement but also of resilience and shared vision for the future.
Find the details about this project and graduates in the booklet attached.
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