General
Mak holds Consultative meeting: Stakeholders enrich draft Counselling & Guidance Policy
On Friday 1st April 2022, Makerere University convened a consultative meeting that brought on board staff from different units of the University to provide views that would further inform the ongoing process of developing the Counselling and Guidance Policy.
The formulation of the Counselling and Guidance Policy is a key component of the research project titled, Strengthening Psychosocial Support Services at Makerere University. The research project is funded by the Government of Uganda through Makerere University Research and Innovations Fund (Mak-RIF). Mr. Henry Nsubuga, the Manager Counselling and Guidance is the Principal Investigator.
Welcoming the participants, the Facilitator of the meeting, Dr. David Onen from the College of Education and External Studies (CEES) emphasized the need for stakeholder consultation, engagement and involvement in policy formulation.
“Stakeholders should be consulted. Consultation enables us to understand the needs of those to be affected by the Policy. It provides a platform to reach a common understanding of the goal and objectives of the policy, its benefits and implementation. When people are consulted, it leads to ownership of the policy,” he said.
Providing a reflection on Policy making, Dr. Onen informed the stakeholders that the ultimate beneficiary of the policy should be the learner. With Makerere University being an education institution, the stakeholders should focus on answering the question: “How does the policy benefit the learner?” He highlighted that a good policy must be goal based. He also appealed to every stakeholder to always follow a bottom-to-top approach in policy formulation.
In a presentation on the need for a Counselling and Guidance Policy, Mr. Nsubuga explained that psychosocial support services are crucial in ensuring holistic growth, development and wellbeing of students and staff. He pointed out that the learner does not operate in a vacuum and as such, the learner’s environment significantly determines his or her performance and wellbeing in general.
“In the pursuit of his or her goal while at Makerere University, the learner is faced with a number of challenges in the environment. Some of these issues if not attended to quite fast have a negative effect on the learner’s academic performance, mental, physical and social wellbeing as well as staff providing services to the learners,” he said.
He noted that some of the challenges could be academic, financial, unfulfilled dreams, unrealistic goals, relationship-based, health issues to mention, but a few. Some, he added, could be coming from issues external to the learner’s environment such as family, but still have significant impact on the learners’ focus and wellbeing. In the same vein, some of the staff providing education services could also be grappling with the same issues affecting learners.
From the participant’s point of view, the development of the Counselling and Guidance Policy would contribute to strengthening psychosocial support services at the University.
Building on the presentations, the Facilitator of the day, Dr. David Onen asked a question: “How many of you feel that it is important for Makerere University to develop a Counselling and Guidance Policy?”
With the pace already set, Dr. Onen was preaching to the converted, and the stakeholders unanimously agreed that it was necessary to formulate the Counselling and Guidance policy.
Pleased with the positivity towards the process of policy formulation, Dr. Onen engaged the participants through interactive group discussions focusing on the objectives of the policy, the people to be affected by the policy, counselling and guidance services being provided, and recommendations of the Counselling and Guidance services that the stakeholders would like to be offered. The views of the stakeholders were effectively captured for incorporation into the proposed Mak Counselling and Guidance Policy.
Providing a Way Forward, stakeholders stressed the need to fast-track the development of the policy and unanimously agreed that the Counselling and Guidance Centre should play a central role and participate in all issues that concern students and staff at all levels. They further called for the integration of digitization in the provision of counselling and guidance services.
In his closing remarks, Mr. Nsubuga thanked the Co-Principal Investigator, Dr. Elizabeth Nansubuga for the commitment towards the implementation of the research project. He commended the Facilitator and Stakeholders for the active participation that had provided valuable input into the draft Mak Counselling and Guidance Policy. He also acknowledged the University Management for supporting the strategies aimed at strengthening counselling and guidance services at Makerere University.
Written by: Ritah Namisango, Mak Public Relations Office
The Makerere University School of Public Health (MakSPH) has honored Ms. Gladys Khamili for her 12 years of service as Registrar, as she transitions to a senior role in the Senate Division of Makerere University.
During the School’s 239th Management Meeting, colleagues recognized her contribution to academic administration and formally handed over the office.
Ms. Khamili assumes the role of Deputy Academic Registrar in charge of the Senate Division, where she will oversee academic standards, policy, and governance at the University. She replaces Mrs. Patience Rubabinda Mushengyezi, who officially retires after 26 years of dedicated service.
At the ceremony, Dr. Rhoda Wanyenze, Professor and Dean, together with members of MakSPH management, presented Ms. Khamili with a plaque in recognition of her service, noting that she “served the School of Public Health with distinction, demonstrating exceptional dedication, professionalism, and commitment to excellence,” and that her contribution strengthened academic administration at the School.
Dr. Wanyenze described Ms. Khamili as a steady and dependable presence. “She’s been with us and supported us in many ways. We thought we should meet here together to see her off. And I wish her the very best… we shall continue to work with her. She will continue to serve us in a different capacity,” she said.
Ms. Khamili joined the School of Public Health on March 15, 2012, from the College of Computing and Information Sciences, where she served as an Assistant Registrar.
Over the years, she has been central to the School’s academic operations—coordinating student admissions, managing records, overseeing examinations, and serving as secretariat to key governance structures, including the Academic Board, Examinations and Results Committee, and Appointments and Promotions Committee. Her role also involved handling student matters and ensuring compliance with University policies and Senate decisions.
Reflecting on her tenure, Ms. Khamili pointed to improvements in registration systems, records management, and examination processes. “In my tenure, I have had some achievements that have improved efficiency in the students’ registration processes and strengthened records management and data accuracy… and coordinated successful university graduation ceremonies,” she said.
She also highlighted areas for further strengthening, including improving documentation and follow-up of pending tasks, enhancing coordination across departments, and decentralising selected services, including transcript issuance.
The handover process was overseen by Internal Auditor Amos Dembe, who emphasized the importance of continuity in such a critical office. “The office of the registrar is very sensitive… It is at the core of what we do and what we stand for as a school. It calls for integrity and professionalism,” he said, adding that Ms. Khamili’s handover report provides “a strong body of knowledge for Ms. Annet Khabuya to build on and to hit the ground running.”
Mr. Dembe also commended Ms. Khamili’s professional and ethical record. “We have not had student issues of marks, money, or related concerns as a School… Thank you for making my work easier. That is not always the case. Some people make it hard for us, but this has not been the case here,” he noted.
Colleagues described her as thorough and dependable in a role that often operates behind the scenes. Dr. Joan Mutyoba, Head of the Department of Epidemiology and Biostatistics, said the incoming Registrar would be stepping into a demanding position. “The shoes you are stepping into are really big. I have seen her work… She is extremely professional, one of the most professional people I have worked with. She takes her work very seriously and goes beyond the line,” she said.
In her farewell remarks, Ms. Khamili spoke candidly about her experience at the School. “My work has been with everybody… everything here is different—the people, the work culture—it has been very, very worthwhile,” she said, thanking colleagues for their support.
“If I had a choice, I would stay… but I don’t have that choice. Thank you so much for the support and for the love,” she added, acknowledging the demands of her role. “In my line of work, like in any space where you work with people, you certainly step on some toes… I ask that you find it in your heart to forgive and forget where necessary.”
The meeting also marked the official handover to Ms. Annet Khabuya, who takes over as Registrar. She commended the School’s approach to transition and organization.
“I have seen the systems, I have seen the organization, and I can confidently say there is continuity. I look forward to building on this work and working with all of you,” she said.
Ms. Khabuya joins MakSPH from the Examinations and Transcripts Division of the Senate and brings experience from the College of Natural Sciences and the School of Statistics and Planning.
Ms. Khamili’s transition marks a shift from School-level administration to University-wide academic governance, extending her impact beyond MakSPH to the broader Makerere system.
General
Makerere’s CHUSS Embraces Digital Future as RIMS Training Sparks Push for Faster Graduate Completion
By Moses Lutaaya
KAMPALA, April 17, 2026 — The College of Humanities and Social Sciences (CHUSS) at Makerere University has taken a decisive step toward strengthening graduate training and accountability following a comprehensive hands-on Research Information Management System (RIMS) training by a team from the Directorate of Graduate Training (DGT) and Directorate for ICT Support (DICTS) held yesterday, April 16, in the CHUSS Smart Room.
Opening the session, the Director of Graduate Training, Prof. Julius Kikooma, underscored CHUSS’s central role in producing graduate students and contributing to Uganda’s development agenda. He cautioned that the college’s leading position could easily be overtaken if vigilance wanes.
“I’m glad we are back here to focus on something that can propel CHUSS to its rightful position,” Prof. Kikooma said. “Your contribution to graduate student production is highly envied across the university, but if you sleep even briefly, that position can be taken.”
He emphasized that beyond competition, the real goal is national transformation. According to Prof. Kikooma, increased graduate output directly supports Uganda’s Fourth National Development Plan (NDP IV), which prioritizes building relevant human capital.
“More than ever before, the country needs human resources from the humanities and social sciences,” he noted.
Prof. Kikooma explained that the RIMS platform builds on CHUSS’ pioneering cohort-based PhD model by introducing a digital solution to track student progress, enhance supervision, and improve completion rates. The system, developed in collaboration with the Directorate for ICT Support, allows both supervisors and students to log and monitor academic activities in real time.
“This is not optional,” he stressed. “By the end of this month, we must report on who is using the system. It is a strategic priority of the University Council.”
Welcoming participants, the Deputy Principal of CHUSS, Assoc. Prof. Eric Awich Ochen, described the training as timely and necessary in a rapidly digitizing academic environment.
“Makerere today is very different from the Makerere of 15 or 20 years ago,” he said. “We are moving from an analogue past to a digital future.”
He noted that while the college has improved its graduate output in recent years, gaps in tracking student progress remain a concern.
“We celebrate the numbers we graduate, but we may still have many students in the pipeline whom we cannot fully account for,” he said. “This system will help us track supervision and improve accountability.”
The training drew participation from the CHUSS Principal and Deputy Principal, senior lecturers, lecturers, and registrars from the School of Psychology, School of Social Sciences, School of Liberal and Performing Arts, and the School of Languages, Literature and Communication.
In an interview after the session, Dr. Jim Spire Ssentongo offered a more reflective perspective, welcoming RIMS as a timely innovation while highlighting key realities in graduate training.
“I think RIMS is a good idea with strong potential,” he said, noting that the system could help address long-standing supervision gaps by ensuring that interactions between students and supervisors are tracked and visible.
However, he pointed out that delays in graduate completion are not solely the fault of supervisors. According to him, student-related factors—particularly lack of consistency and self-discipline during the research phase—play a significant role.
“At the coursework level, students are guided by timetables and structured assessments, which keeps them active,” he explained. “But once they transition to research, much depends on their own discipline. Some students simply become unresponsive.”
Dr. Ssentongo observed that RIMS could help counter this by introducing a level of accountability on both sides. If properly used, the platform would enable students to track feedback from supervisors while also making it clear when they themselves have delayed progress.
He also noted that the system’s monitoring aspect could encourage improved completion rates, as both supervisors and students become more conscious of timelines and expectations.
At the same time, he cautioned that implementation would be key. He explained that while systems that enhance accountability are beneficial, they must be introduced in a way that supports rather than intimidates users.
“There is an element of monitoring, which is good,” he said, “but it should be balanced so that it does not create an environment where people feel over-policed.”
Dr. Ssentongo further emphasized that RIMS should be seen as part of a broader strategy to strengthen research culture at the university. Beyond improving completion rates, he said, there is need to encourage publication, collaboration between students and supervisors, and greater visibility of research outputs.
“If it is implemented well and supported by other initiatives, it can contribute not just to completion, but also to improving research productivity and impact,” he added.
The RIMS training marks a significant step in Makerere University’s efforts to modernize graduate education, improve accountability, and align academic output with national development priorities.
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