Business & Management
School of Business Staff undertake Capacity Building
In a bid to keep abreast with the changing trends in the business sector, staff of the School of Business, College of Business and Management Sciences (CoBAMS), led by the Dean Dr. Akileng Godfrey on November 3, 2021 spent the day interacting with players in the private sector. The staff undertook the capacity building as part of their continuous professional development.Â
The staff heard from Mr. Kakande Robert, the MD of Finca Uganda who shared an analysis of the performance of the financial sector in Uganda. The participants learnt that despite the Covid–19 pandemic, the banks saw an increase in cash deposits by 20% and a decline in the loan portfolios by 14%. This was attributed to the decline in trade, owing to the travel restrictions. This was also compounded by the fact that Ugandans are generally a risk averse population. Many people, about 49%, borrow from informal lenders such as friends, family and investment groups. It was noted that only 11% of the population keep their money in banks. About 43% keep money in saving groups, 27% keep it at home while 23% keep it on mobile phones.
This, Mr. Kakande said calls for a national financial inclusion strategy. Some of the emerging and contemporary issues in the financial sector include digitization. The world is growing exponentially, which calls for new ways of doing things. The development of the internet, artificial Intelligence, Internet of things has forced banks to digitize all their services. This Mr. Kakande said, has helped improve customer experiences and reduce the number of people transacting in the banking hall. Today, Uganda has 28 million mobile phone users, 12.1 million internet users and 3.6 million social media users. This means the financial sector also has got to evolve and meet the demands of these customers. This has seen the development of online banking, bank to phone transactions, which have greatly improved the financial sector.
The participants learnt that Bank of Uganda, had issued new regulations for commercial banks, in an effort to secure depositors money. This, Mr. Kakande called the BASEI 11 Capital Accord Framework. Commercial banks are now required to have operating capital of Shs150 billion up from Shs25 billion, while tier 4 institutions such microfinance institutions are required to have capital of Shs5billion up from Shs500 million. BOU has also set out to regulate the Mobile Money business which is being run by the telecommunication companies.
Another emerging issue is Bancassurance. This is a relationship between a bank and an insurance company that is aimed at offering insurance products or insurance benefits to the bank’s customers. In this partnership, bank staff and tellers become the point of sale and point of contact for the customer. Agency banking is another contemporary trend that the financial institutions have adopted. This has also been done in an effort to extend the bank to the clients.
On the issue of high interest rates charged by the banks, Mr. Kakande said, this is because the credit risk among the population is high. The emergence of Infrastructure bonds is something the financial sector players also have to look at in the future.
The staff also got an opportunity to interact with Mrs. Immaculate Ngulumi, the Marketing Manager of Centenary Bank. She shared how the service industry has been able to attract and retain clients. Mrs. Ngulumi said that because service is not a tangible product, the service providers have to appeal to the emotions of people. This, she said calls for investment in 3 Ps (People, processes and physical evidence). The people/staff, she said, have to be well trained, motivated and treated well, so that they can pass on this positivity to the clients. The processes have to be quick and seamless while the ambiance must be good. She shared with the team, the 4 aspects of managing services
- Managing customer relationships
- Managing service quality
- Managing service productivity
- Managing staff and positioning services
Mrs. Ngulumi concluded by saying that in the service industry, the customer does not buy a product, they buy the experience, so give them the best experience.
Other topics discussed included the International Financial Reporting Standards and the role of the private sector in public sector procurement.
The Dean School of Business, Dr. Godfrey Akileng thanked the participants for attending and the facilitators for making time to share with his team.
Betty Kyakuwa is the Principal Communication Officer, CoBAMS
The Statistics and Data Science (SDS) Working Group training kicked off on Monday, 20th January 2025, and will run until 24th January 2025. This training, an initiative by the college, aims to build capacity in Artificial Intelligence (AI) and Machine Learning (ML) among its members.
Participants are being equipped with a wide range of skills, covering topics such as text mining, unsupervised learning, neural networks, Geographic Information Systems (GIS), and more. The training is facilitated by expert data scientists from the Uganda Revenue Authority (URA), Housing Finance Bank, and the School of Statistics and Planning (SSP).
The SDS Working Group comprises academic staff at the School of Statistics and Planning (SSP) whose research interests focus on statistical learning and AI.
On January 21, 2025, Mr. Kiyingi Simon Peter and Mr. Tusubira Brian from URA led an engaging session on the practical applications of machine learning algorithms in day-to-day activities. They demonstrated how components fed into ML models are used to classify taxpayers into high-risk and low-risk categories, showcasing the transformative potential of AI in optimizing operations.
Dr. Margaret Banga, the Dean of the School of Statistics and Planning (SSP), emphasized the transformative impact of the training on both the academic and professional development of the participants. She commended the expert trainers from the Uganda Revenue Authority (URA) and other partnering institutions for their practical and insightful contributions to the sessions. Dr. Banga noted that the training is a significant step toward enhancing the teaching methodologies and research capabilities of the faculty. “By equipping our staff with advanced skills in Artificial Intelligence and Machine Learning, we are empowering them to deliver cutting-edge knowledge to our students and conduct impactful research that addresses real-world challenges,” she remarked.
The training is a testament to the SSP’s forward-thinking approach to education and research in statistics and data science. The integration of topics such as neural networks, text mining, and Geographic Information Systems (GIS) underscores the need for multidisciplinary expertise in an increasingly data-driven world. Dr. Banga highlighted that this capacity-building effort aligns with the college’s strategic objectives of fostering innovation and staying ahead in the rapidly evolving fields of data science and statistical learning.
The Dean further stressed the importance of partnerships with organizations like the Uganda Revenue Authority and Housing Finance Bank, which provide invaluable industry perspectives. These collaborations ensure that academic training is not only theoretical but also applicable to practical challenges in sectors such as taxation, finance, and public administration.
In conclusion, Dr. Banga reaffirmed her commitment to continuous learning and development within the School of Statistics and Planning. She expressed confidence that the knowledge gained through the training would translate into improved academic delivery, enriched research output, and a stronger contribution to societal and economic transformation through the application of advanced data science methodologies.
On January 20, 2025, the Public Investment Management (PIM) Centre of Excellence at Makerere University commenced a three-day training program titled “Essentials of Public Investment Management.” The workshop, held at the College of Business and Management Sciences (CoBAMS), aims to enhance the capacity of public service officials in planning, executing, and evaluating public investment projects.
The training workshop was officially opened by Prof. Edward Bbaale, who, in his opening remarks, expressed gratitude to the Ministry of Finance, Planning, and Economic Development for their financial support and pivotal role in identifying and nominating participants for the program. He acknowledged the contributions of Permanent Secretaries, Vice Chancellors, and Executive Directors in ensuring representation from various Ministries, Departments, and Agencies (MDAs) of the Ugandan government.
Prof. Bbaale commended the collaborative efforts of Makerere University faculty, the Ministry of Finance, and the National Planning Authority in designing and delivering the training curriculum. He emphasized that the program reflects Makerere University’s commitment to fostering excellence in public investment management through capacity-building initiatives.
The training covers a comprehensive range of topics, including project preparation, the Integrated Bank of Projects (IBP), procurement processes, Public-Private Partnerships (PPPs), monitoring and evaluation, and the integration of climate change and social risk management in project planning. Participants will gain both theoretical knowledge and practical experience in preparing real-world projects across vital sectors such as health, education, roads, electricity, and water.
Prof. Bbaale also highlighted the importance of advancing participants’ expertise through future modules in financial and economic appraisal of projects. He encouraged participants to consider enrolling in advanced training programs offered in collaboration with Cambridge Resources International and Queen’s University, Canada. Successful completion of these advanced modules will lead to a tripartite certification from Makerere University, the Ministry of Finance, and Queen’s University.
In addition to training, the PIM Centre of Excellence engages in research, outreach, and advisory services. Prof. Bbaale outlined ongoing projects, such as revising Development Committee guidelines for the Ministry of Finance and assessing project performance since the first National Development Plan (NDP I). He noted the Centre’s recent milestone—the successful hosting of the Public Investment Management Conference in October 2024—which evaluated the state of public investments in Uganda and charted the way forward.
The program participants, drawn from various government institutions, were encouraged to leverage the training to drive positive change in their respective roles. “This marks the beginning of your journey to becoming experts in Public Investment Management. Your commitment will not only enhance public service efficiency but also contribute to Uganda’s economic transformation,” said Prof. Bbaale.
The workshop is coordinated by the PIM Centre of Excellence Secretariat under the leadership of Dr. Sseruyange. The Centre remains steadfast in its mission to build capacity, promote research, and foster innovation in public investment management. At the end of the training, participants will be awarded dual certificates from Makerere University and the Ministry of Finance, recognizing their dedication to professional development.
This initiative underscores Makerere University’s role as a key player in national capacity-building and economic development through education and innovation. For God and My Country.
Business & Management
School of Economics Hosts Team Building Event, Celebrates Excellence with Awards
On Wednesday, January 15, 2025, the School of Economics at Makerere University organized a vibrant team-building activity in the scenic surroundings of Buwatte. This initiative aimed to foster stronger bonds among staff members, celebrate outstanding achievements, and set a collaborative tone for the year ahead.
The day was filled with a variety of activities designed to promote teamwork and camaraderie. Staff members enthusiastically participated in interactive games, lively discussions, and fun challenges that brought out their competitive yet collaborative spirit. The games were followed by a hearty lunch, where everyone gathered to share stories, laughter, and a sense of community. The event culminated in a joyous moment of merry-making, which showcased the School’s vibrant culture of inclusivity and togetherness.
The occasion also served as a platform to honor outstanding individuals who had excelled in their roles over the past year. The award for the best journal paper was presented to the Dean, Prof. Ibrahim Mike Okumu, in recognition of his exemplary contribution to academic research and publication. Meanwhile, the coveted Teacher of the Year Award, as voted by students, was bestowed upon Mr. Fred Kasalirwe for the second consecutive year. This recognition underscored his dedication to delivering engaging and impactful learning experiences.
In his address, Prof. Okumu expressed heartfelt appreciation for his colleagues’ hard work and commitment, which he credited for the School’s numerous achievements in 2024. He extended special congratulations to the winners of the Vice Chancellor’s Excellence Awards, acknowledging their contribution to enhancing the university’s reputation for academic excellence.
Prof. Okumu emphasized the importance of sustaining the spirit of teamwork, which he described as a cornerstone for the School’s continued success. He encouraged his staff to embrace collaboration as they embark on new academic and administrative pursuits in 2025.
The team-building event was not only a celebration of the past year’s accomplishments but also a rallying call for a productive and united future. Staff members left the event reinvigorated and motivated to uphold the School’s vision of academic excellence and impactful scholarship. As the School of Economics enters the new year, this memorable day in Buwatte stands as a testament to the power of unity, shared purpose, and the collective commitment to shaping a brighter future for the institution.
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