General
MoES, Council Commend Progress on DARP Project
The Permanent Secretary, Ministry of Education and Sports (MoES) represented by the Director Education Standards, Dr. Kedrace Turyagyenda and the Chairperson of Council, Mrs. Lorna Magara have commended the progress made by the Digitalizing of Academic Records and Processes (DARP) project so far. DARP is a collaboration between the Department of the Academic Registrar (AR), the East African School of Library and Information Science (EASLIS), Directorate for ICT Support (DICTS), and School of Education.
Funded by the Government of Uganda through the Makerere University Research and Innovations Fund (Mak-RIF), the ultimate goal of the DARP project is to improve the status of both undergraduate and graduate academic records by preserving them, converting them into digital form, and automating academic processes for e-service delivery.
In her remarks at the blended dissemination event held on 1st September 2021, Dr. Turyagyenda who was part of the virtual audience congratulated the Makerere University Management and the Department of Academic Registrar upon embracing the 4th Industrial Revolution (4IR) by using ICT to strengthen its document retrieval processes.
“As you are aware, Makerere University is not only the mother University for Uganda but for East and Central Africa. It should always be ahead and set an example for the rest” noted Dr. Turyagyenda who added that the project was in line with the National e-Government Policy Framework.
She congratulated Makerere upon completing the first phase of the three-year project but nevertheless requested that the remaining phases be completed promptly so as to ensure efficiency and effectiveness.
“I am really delighted to join you on the occasion of presenting yet another digitisation initiative at Makerere University” admitted the Chairperson of Council as she began her remarks.
Mrs. Magara noted that the digitisation of all university processes is the core target of the Council. This is illustrated by the ongoing initiatives such as the e-Human Resource Management System (e-HRMS), Academic Records Information System (MakARIS), digitisation of Financial Management process among others. She added that the DARP project was in line with the second goal of the university strategic plan that focuses on fostering innovations in teaching and learning that respond to the changing environment.
“The sudden change of our work environment following the outbreak of COVID-19 almost two years ago demands that we fast track initiatives to deliver services with limited physical contact. I see the digitisation of our academic records as a crucial step in adapting to the new working environment” she explained.
The Chairperson of Council nevertheless urged the University to develop a risk profile and management plan for e-resources to guard against the challenges of digitisation such as system failures and data piracy. “We must ensure that university systems have the necessary protection against these risks.”
The Vice Chancellor, Prof. Barnabas Nawangwe noted that digitisation of student records has been of great concern to the University Council and Management, given the physical nature and age of some of the records. He therefore thanked the Government for providing funds to support the DARP project through Mak-RIF, and the commitment to continue providing resources for research and innovations at the institution.
Prof. Nawangwe equally thanked the Chairperson and Members of Council for their continual support to Management in the execution of various initiatives and institutional programmes. “The issue of digitisation has been one of the most important issues the Chairperson has been emphasisng to us and we thank Council for their leadership and support.”
The Vice Chancellor announced the University Management’s recommendation that part of the relief funding by the MasterCard Foundation to Makerere University following the fire that gutted the Main Building be allocated to support the DARP project to its conclusive end. The announcement was received with thunderous applause from the team and engagement participants.
The Academic Registrar, Mr. Alfred Masikye Namoah while inviting the Principal Investigator Mrs. Patience Mushengyezi to share project updates and achievements also thanked Government for supporting the non-funded priority areas in Makerere University. He additionally applauded Prof. William Bazeyo, the Head Grants Administration and Management Support Unit (GAMSU) and Chairperson Mak-RIF GMC for leading efforts on resource mobilization for the university noting that these resources have benefited university scholars, students and even partners outside the university. He emphasized the need to work even harder to accomplish already running projects including the DARP project.
Making a presentation on what had been achieved under Phase I of the DARP project, the Principal Investigator (PI), Mrs. Patience Mushengyezi thanked the Government, University Council, Management and the Mak-RIF Grants Management Committee (GMC) headed by Prof. William Bazeyo for the funding and support that had propelled the project to its present stage. She paid tribute to the Ag. Deputy Vice Chancellor (Finance and Administration), Dr. Josephine Nabukenya for the guidance during the grant preparation stage as well as the Academic Registrar, Mr. Alfred Masikye Namoah and Directorate of Research and Graduate Training (DRGT) leadership for supervising the project.
Mrs. Mushengyezi introduced members of her team who included; Archivist-Dr. David Luyombya, Project Coordinator/ Administration-Dr. Peace B. Tumuheki-Mukombe, ICT Specialist/Administrator Records-Ms. Ruth Iteu Eyoku, Database Managers-Mr. Tonny Oluka and Mr. Juma Katongole, Monitoring and Evaluation in-charge-Dr. Betty Akullu Ezati and Project Accountant-Mr. Gyaviira Lubowa.
The PI shared that DARP is a multiyear project made up of the following three phases;
Phase 1: Planning/preparation for system design
- Identification and classification of records
- Physical organisation of records (sorting, arranging, labelling, archiving)
- Study visits
Phase 2: System Design and Implementation
- Scanning, archiving, data entry
- Digitizing records and automation of processes
- Policy formulation and approval
- Refurbishment of the Senate conference Hall for provision of ICT services
Phase 3: Implementation and Evaluation
- Installation of Records Management System
- Establishing a Records Verification and Certification Centre
Mrs. Mushengyezi shared that as a result of completion of Phase 1, the DARP project had; Sorted and cleaned at least 80% of undergraduate students’ results and files, Established 50% inventory of existing records, Recorded and labelled Senate minutes and records, Opened files for vital documents and closed redundant files, as well as Archived, labelled and systematically shelved boxes containing records.
Furthermore, the reorganisation had; Helped redeem space while creating a better working environment, Prepared records for digitisation under Phase 2, Facilitated easy retrieval of records, Conserved and preserved records – some over 50 years old, and Equipped 10 students of Bachelor of Records and Archives Management and Bachelor of Library and Information Science with hands-on experience.
The PI recommended that funds should be availed to help procure modern records storage facilities such as electronic rotating shelves, which help ensure efficient space utilisation. She further recommended that Makerere should identify land where an off-site record storage facility can be constructed and safely secured for university records. This, she added, could act as an income generating facility, whereby government and non-government entities could be allowed to store their records at a fee.
Appreciating the importance and long overdue implementation of the DARP project, Prof. William Bazeyo the Head Grants Administration and Management Support Unit (GAMSU) and Chairperson Mak-RIF GMC announced that funding had already been earmarked for Phases 2 and 3 of the project.
“I would like to affirm to the Academic Registrar that of the resources we received, one of the projects Makerere will be happy to support is DARP Phases 2 and 3. The GMC has approved these subsequent phases because this is something we think we ought to do” announced Prof. Bazeyo to yet more thunderous applause.
Prof. Bazeyo paid tribute to the Chairperson and Members of Council for their support to Management, which underlined their commitment to cause change through digitisation of processes. He equally paid tribute to the Vice Chancellor for his vision of unlocking the potential of Makerere University.
The concluding remarks at the dissemination were delivered by the Deputy Vice Chancellor (Academic Affairs), Dr. Umar Kakumba who was represented by the Deputy Director DRGT, Dr. Robert Wamala. He sincerely appreciated the Government for the first disbursement of funds to Mak-RIF for the current financial year despite the COVID-19 crisis and various commitments. He concluded by thanking the PI and her team for the commendable job done despite the enormity of the task, and the GMC for guaranteeing funding for the remaining phases of the project.
Rev. Can. Onesimus Asiimwe, the Chaplain St. Francis Chapel delivered the opening and closing prayers at the dissemination that was moderated by the Principal Public Relations Officer, Ms. Ritah Namisango as well as the Director Communications, Learning and Knowledge Management, ResilientAfrica Network (RAN) and PRO Mak-RIF, Ms. Harriet Adong.
After 14 years of dedicated service, Claire Nakayiza, a familiar face and trusted custodian at the School of Public Health (SPH), has retired, leaving behind a legacy of hard work, commitment, kindness and service to the School community.
For many people at the School of Public Health, the sight of Claire arriving early in the morning, opening up the building and ensuring that everything was in order was simply part of the daily rhythm of life at the School.
For 14 years, Claire has been a constant presence at SPH. She has witnessed generations of staff, students, researchers and visitors walk through the School’s doors. She has seen colleagues join, grow and eventually move on, while she remained a dependable presence, quietly carrying out her responsibilities and ensuring that the School was ready to welcome everyone each day.
Her retirement was therefore more than a routine farewell. It was an opportunity for colleagues to celebrate a woman whose contribution, though often carried out behind the scenes, touched many lives and contributed significantly to the smooth running of the School.
At a farewell brunch organised by the Dean, School of Public Health, Prof. Rhoda Wanyenze, colleagues and friends described Claire in glowing terms. Words such as hardworking, kind, patient, resilient, dependable and caring repeatedly featured in the tributes.
For many, Claire was much more than a custodian. She was described as a mother figure, a counsellor and someone people could approach whenever they needed a listening ear, encouragement or simply a warm smile.
A commitment that went beyond the call of duty
One of the strongest themes to emerge during the farewell was Claire’s extraordinary commitment to her work.
Colleagues recalled how she would routinely open the School building as early as 6:00 a.m., ensuring that staff and students arriving for the day found the premises ready. Her working day could stretch well into the evening, with some days requiring her to remain at the School until 8:00 p.m. or even 10:00 p.m.
Despite the long hours and demanding nature of her responsibilities, colleagues said Claire rarely complained. Instead, she approached her work with patience and resilience, always focused on ensuring that the School was secure and that its operations could continue smoothly.
Her dedication was particularly evident in her contribution to improving the security of the School building. Over the years, Claire became a trusted custodian of the premises, helping to ensure that the building was opened and closed responsibly and that the environment remained secure for those who worked and studied there.
Speaking at the farewell, Prof. Wanyenze described Claire as someone who consistently worked beyond the call of duty.
The Dean acknowledged that saying goodbye to Claire was an emotional moment, given the many years she had spent serving the School and the relationships she had built along the way.
However, Prof. Wanyenze said she had spoken to Claire and was assured that she was ready to embrace the next phase of her life.
She joined colleagues in wishing Claire good health, happiness and prosperity as she begins her retirement journey.
More than a custodian
Claire’s impact at SPH was not limited to the physical responsibilities associated with her job. To those who interacted with her regularly, her greatest contribution was perhaps the warmth and humanity she brought to the workplace.
Amos Ddembe, the Internal Auditor, described Claire as a joy to watch as she went about her work.
He particularly remembered her interactions with people when she was stationed at the reception area. Claire, he noted, was almost always smiling and welcoming to staff and visitors.
Her ability to make people feel comfortable, regardless of their position or role at the School, earned her the affection and respect of many colleagues.
Claire’s colleagues also remembered her as someone who was willing to listen and offer guidance. Her patience and calm demeanour meant that people could approach her with their concerns, knowing they would receive a sympathetic ear.
Over the years, these seemingly small interactions accumulated into meaningful relationships, helping to make Claire one of the most recognisable and trusted members of the SPH community.
A legacy of service
Fourteen years is a significant period in the life of any institution. During that time, Claire witnessed changes in leadership, staff, students, programmes and the physical environment of the School.
She remained a constant through these transitions.
Her service represents the important contribution made by members of the support staff whose work often happens quietly but is essential to the functioning of an institution.
From opening the building before sunrise to securing it late in the evening, welcoming people at reception, supporting the day-to-day operations of the School and contributing to the security of the premises, Claire’s work helped create an environment in which others could perform their own responsibilities.
Her story is a reminder that the success of an institution is built not only through high-profile academic and research achievements, but also through the dedication of people who ensure that the institution functions every day.
A gesture of appreciation
As part of the farewell, the Department of Community Health and Behavioral Sciences also expressed its appreciation for Claire’s years of service.
Representing the Department, Dr. Christine Nalwadda presented Claire with a cash envelope on behalf of the staff as a token of appreciation for her commitment and contribution to the School.
A new chapter begins
As Claire leaves the School of Public Health, she takes with her the memories of 14 years of service and the goodwill of the many people she encountered along the way.
For the colleagues who gathered to celebrate her, the farewell was not simply about marking the end of employment. It was about celebrating a colleague who had become part of the fabric of the School.
As she begins this new chapter, the School of Public Health joins together in saying:
“Thank you, Claire, for 14 years of dedicated service. Thank you for the early mornings, the long evenings, the smiles, the patience and the unwavering commitment.
May retirement bring you the good health, peace, happiness and prosperity you so richly deserve.”
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