Business & Management
Mak-RIF Plugs Tax Education Gaps in Uganda’s Informal Sector
According to statistics from the Uganda Revenue Authority (URA) Annual Data Book 2018/19, at 12.44%, Uganda’s average tax to GDP ratio over the last five years is one of the lowest in the region, and far below the sub-Saharan Africa average of 16%. Simply put, the total tax collected by URA has on average over the past five years accounted for only 12.44% of the size of Uganda’s economy. Comparatively, Kenya, Tanzania, Rwanda and Burundi recorded average tax to GDP ratios of 16.10%, 12.83%, 15.80% and 13.55% respectively over the same period.
This should not come as a surprise, given that 2016 statistics from the Uganda Bureau of Statistics (UBOS) indicated that approximately 98% of Uganda’s population of working age (14-64) were engaged in the informal sector. The title of a 2017 article published by the Economic Policy Research Centre (EPRC) based on the same statistics put it aptly, “Informality Growing Faster than Formality”.
Expanding the tax base by tapping into semi-formal economic activities is going to be one of the major focus areas in the Third National Development Plan (NDPIII) 2020/21-2024/25. It is against this background that researchers in the College of Business and Management Sciences (CoBAMS) led by the Principal, Dr. Eria Hisali conducted a study that sought to understand which gaps exist in tax education and how these gaps can be packaged into improving compliance and subsequently broadening the tax base in Uganda.
Funded by the Government of Uganda through the Makerere University Research and Innovations Fund (Mak-RIF) the research undertaken in 2020 targeted over 500 respondents with particular focus on the informal sector. In addition to the Principal Investigator (PI) Dr. Eria Hisali, the research team consisted of Dr. Ismail Kintu, Dr. Fred Bateganya, Ms. Marion Atukunda, Ms. Winfred Nalwoga, Mr. Nicholas Musoke, Mr. Patrick Lumala and Dr. Kagarura Willy.
Speaking at the research dissemination workshop held on 10th February 2021 in the School of Business Conference Room, Dr. Hisali shared that “The research advocates for a comprehensive review of Uganda Revenue Authority’s tax education programme with focus on linking tax collection to better service delivery,”
The research team’s interaction with members of the informal sector revealed that tax education being provided is not well suited to the informal sector. “For instance, tax exhibitions, messages on websites and brochures do not provide the best approach to reach out to the informal sector. The informal sector needs more engagement with emphasis on field visits and face-to-face interaction,” explained Dr. Hisali.
The Principal Investigator however pointed to some quick wins that could be adopted as URA evaluates and updates its tax education programme. He noted that approximately UGX 6 Trillion had been allocated to livelihood programmes by the Government of Uganda between the 2018/19 and current financial years. “How can tax education be included as part of the package that these Government livelihood programmes contain? I think we could see some quick wins because as recipients benefit from livelihood programmes, they could be asked to register as tax payers.”
Findings shared by the research team further revealed a limited coverage of tax education. Whereas 53% had been told or heard about the importance of paying taxes, only 40% had received education on how to register for taxes while only 38% had heard about filing tax returns. Furthermore, only 32% had received tax education on fines and penalties, 29% on the benefits of paying taxes and only 16% on audits and assessments.
Nevertheless, some of the registered respondents who admitted to not paying taxes cited low tax morale as well as poor service delivery and unfairness as reasons for their noncompliance. Researchers further took note of the limited personal touch with potential taxpayers in the informal sector, disconnect between the current taxpayer education modality and unique features of the informal sector, as well as the cost implications and overly technical language in existing modalities as some of the reasons for nonpayment of taxes.
The Study concluded that:
- Majority of the respondents had limited or no knowledge about the Tax Identification Number (TIN), a critical requirement for tax payment. More than half of respondents did not know how to acquire a TIN.
- Actors in the informal sector cannot differentiate between taxes paid to URA and those paid to local governments and other bodies that bring together operators.
- Most respondents did not know how to formalize their business/enterprise, another important factor for tax registration.
- There exists some form of registration of informal businesses/enterprises upon which formalization can build.
- The URA tax education campaigns messaging and targeting has left out some potential tax payers. Messaging and targeting of tax education is key to realizing intended results of growing the tax base and ultimately the tax revenues.
The Research Dissemination attracted participants from URA, Kampala City Traders Association (KACITA), Academia, Private Sector, Civil Society, the Media, Mak-RIF Grants Management Committee (GMC) as well as staff and students from Makerere University.
Painting a picture on the new ideas and innovations to foster a taxpaying culture through tax education, URA’s Mr. Nicholas Musoke who represented the Assistant Commissioner Research Planning and Development-Ms. Milly Nalukwago, noted that whereas Uganda’s population is approximately 45.7million, the taxpayer register stands at only 1.59million. Approximately 953,000 of those registered are active taxpayers, while 906 URA clients pay 80% of the tax. The informal sector currently contributes less than 1% (0.03%) of tax collected.
To help achieve this, URA plans to roll out the AEN strategy. AEN stands for Awareness, Empower and Nurture. Under Awareness, URA intends to intentionally engage the public on tax laws, roles, rights, obligations and opportunities relating to tax. Under Empower, URA will guide taxpayers on their rights as well as how and when to fulfil their tax obligations, while under Nurture, the Authority will set up and support mechanisms to cultivate and maintain a taxpaying culture.
Dr. John Mutenyo who represented the Chairperson of MakRIF GMC- Prof. William Bazeyo in his address commended the Government of Uganda for prioritizing research at Makerere University. “In phase One of Mak-RIF, the Government committed UGX 30billion and this was one of the research projects that
was funded under that phase. To date, over 500 competitive research grants have been supported.”
Prof. Bazeyo congratulated Dr. Hisali and the entire research team for undertaking a study geared towards strengthening the implementation of NDPIII and supporting the development of Uganda. “Most importantly, I would like to thank Dr. Hisali and the team for having a collaborative study that involved the key stakeholders such as URA. These are the stakeholders that are going to make it easy to buy into and implement the outcomes of this research.”
Commenting on the findings, the other stakeholders at the research dissemination workshop pointed out the need to embark on trust building programmes with the taxpayer. They equally emphasised the need to consider reducing the load on the tax payer. The taxpayer in Uganda is subject to taxes such as;
Value Added Tax (VAT), Pay As You Earn (PAYE), Customs, Demurrage, Income Tax, Withholding Tax, Excise Duty, Over-The-Top (OTT)/Social Media Tax among others.
Article by Public Relations Office
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AERC and Mak School of Economics discuss shaping Africa’s future in research and development
On Friday 23rd May 2025, a delegation from the African Economic Research Consortium (AERC) visited Makerere University to strengthen partnership with the School of Economics through re-engineering economic research, capacity building, policy formulation and collaboration to impact Africa’s development and transformation.
The Engagement meeting focusing on shaping Africa’s future in research and development brought on board academic and administrative staff from the School of Economics under the College of Business and Management Sciences (CoBAMS) and the AERC delegation comprising: Prof. Victor Murinde-Executive Director, Dr. Charles Owino-Manager of Strategic Partnerships and Resource Mobilisation, Ms Anna Owino-Personal Assistant to the Director and Ms Veronica Nanyanzi from State House-Uganda.
Underscoring the importance of the engagement meeting, Prof. Murinde said, “Following the keen observation of the recent global economic shifts and geopolitical uncertainty, the AERC seeks strategic partnerships with African governments and institutions to chart the roadmap through research and co-production of evidence-based economic solutions.”
Following the theme, Understanding the future of research and training collaboration with AERC, Prof. Murinde explained that the interaction also presents an opportunity to discuss the AERC Strategic Plan (2025-2035) titled, “Re-inventing the AERC for Delivering Africa’s Economic Prosperity, in which AERC is embarking on a comprehensive reform agenda, designed to strengthen research excellence, enhance policy impact and secure long-term institutional sustainability.
Concerned about the visibility and recognition of African researchers, Prof. Murinde reported that AERC will ensure that they are acknowledged with their names included in the publications. On the issue of network membership, EARC is considering the following categories: The distinguished service award, AERC Fellows, AERC Associates, and AERC Affiliates.
- Distinguished service award-Presented to those individuals who started the work in 1988
- AERC Fellows-Researchers who are active in research and capacity building
- AERC Associates-For Mid-Career researchers
- AERC Affiliates-For Masters’ and PhD students
The AERC was established in 1988, when a group of African scholars and Africanists voiced concern over the disconnect between economic research and policy formulation in Africa. According to the Executive Director, the founders of AERC observed that much of the existing economic research was either inapplicable to Africa’s economic challenges or inadequately utilized in local policymaking. Consequently, the group conceptualized a framework for fostering high-quality economic research tailored to Africa’s specific needs.
The collaboration between the AERC and Makerere University through its School of Economics started in 1988, and has led to impactful economic research in Africa, notable publications, increase in the number of faculty with PhDs at the School of Economics as well as mentorship.
Acknowledging Makerere University School of Economics as a key stakeholder in AERC, Prof. Murinde said, “Without your participation over the last 37 years, AERC would not be here.”
The Executive Director described AERC as a network of members and universities focused on providing evidence based research for policy making in Africa. Stating the key achievements, Prof. Murinde said, “A framework has been put in place to conduct research and collaboration, with AERC providing a network to work with economists across Africa. He added that the AERC has linked up the various Deans in the Member Universities in Africa both in research and the common programmes that they conduct.
Reflecting on the AERC’s journey, he noted that in 1988, the School of Economics could mention one or two members of faculty with PhDs. Over the years, with AERC’s support to research and capacity building, the School of Economics has built a critical mass of faculty with PhDs. He highlighted that some Ugandan economists have worked with the EARC Secretariat and the EARC Board. He pointed out that the most active Ugandan economists in the AERC network are based at the following entities: Makerere University (School of Economics, College of Business and Management Sciences), Bank of Uganda, Economic Policy Research Centre (the think tank), Ministry of Finance, Planning and Economic Development, National Planning Authority, Ministry of Trade, Industry and Cooperatives, and Uganda Development Bank.
In his remarks, the Dean of the School of Economics, Associate Prof. Ibrahim Mike Okumu credited AERC for its continued collaboration, which has significantly contributed to the growth of the School. He appreciated EARC for supporting research, scholarships provided to Masters’ and PhD fellows, support for ICT infrastructure development, and contribution towards the construction of the School of Economics building.
Stressing AERC’s contribution to research at the School of Economics, Prof. Okumu said, “AERC provided opportunities to ‘fresh’ fellows to write proposals. AERC would focus on building the idea. AERC has nurtured most of us into professional researchers/scholars.”
The Dean disclosed that in addition to research, some of the personalities nurtured by AERC took on academic leadership positions and have significantly contributed to the growth of the College/School. Some of the personalities include: Prof. John Ddumba-Ssentamu-former Principal and Vice Chancellor of Makerere University, Prof. Eria Hisali-former Principal of the College, Prof. Bruno Yawe-former Deputy Principal, Prof. Edward Bbaale-Principal of the College, Dr. Sarah Ssewanyana-Executive Director, Economic Research Policy Centre, and among others.
Presentation of the AERC strategic plan (2025-2035)
The remarks set the pace for the gist of the engagement meeting, which focused on presentation of the areas of transformation and the new research programmes respectively.
In the presentation, Prof. Murinde explained that AERC was reconfiguring its strategic direction in 2025-2035, to concentrate on the key strategic reform options organized around eight (8) core areas. They include: Research Offerings, Graduate Training, Policy Engagement for research impact, The Consortium structure and governance, Entrenching network membership, Enhanced resource mobilization for financial sustainability, Geographical inclusion, and Possible risks to the planned reforms and how to mitigate them.
Regarding the policy engagement for research impact, Prof. Murinde noted that the ground had shifted with policy makers advocating for the need to embed research into their operations. He reported that the governance structure was going to change to a more inclusive and participatory approach bringing on board stakeholders in research and capacity building.
Prof. Murinde highlighted that the new strategic plan would focus on the following new research programmes:
- Security, Governance and Economic Fragility in Africa
- Industrial Policy and Growth Strategies in Africa
- Unlocking Africa’s Digital Potential for Economic Prosperity
- Africa in a Changing World: Jobs through Trade and AfCTA
- Informal Cross Border Trade (ICBT) in Africa: measurement and welfare of women, youth and their families
- Human Capital, Labour Markets and Migration
- Climate Change: Food Systems, Climate Finance, Climate Risk and Resilience
- Africa’s Trade and Investment Strategy on China
- Macroeconomic Modelling, Management and Policy Reform
Input into the AERC Strategic Plan
The participants observed that the proposed linkage between policy makers and the private sector as well as the approach of co-designing research with policy makers, would contribute significantly to research uptake.
Discussing the new research programmes, the participants suggested that AERC incorporates the following aspects: Integration of Natural resources management into economic modelling; Environmental Management; Interlinkages of Youth unemployment and the Green economy; Value Chains and Emerging threats such as fake products; Urbanisation; Youth and Substance Abuse; Health economics; the Informal Sector; and Agricultural Production.
Voices of the Graduate Students
Contributing to the discussion, the graduate students namely Proscovia Taaka, Diphus Tugume and Denis Ogwal urged AERC to continue supporting the collaborative Masters programme (CMAP) in Economics.
Way forward
Prof. Murinde thanked the participants for the valuable contributions that will definitely enrich the AERC strategic plan. He indicated that some of the proposed themes/ideas, would be considered as work streams within the different research programmes. The future is centered on PhD students at Makerere University and other member Universities formulating research questions in line with the new research programmes. AERC is working on a database of researchers in Africa to facilitate speed-dating in research. AERC plans a twinning programme for African universities, which will enhance joint supervision for PhD students. He pointed out that on completion of the PhD, there will be an opportunity for a post-doc Fellowship. He emphasized that researchers who win “big” projects will be encouraged to have work streams. He revealed a plan for each School of Economics in Africa to access publications across the entire membership.
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