African universities have been discussing and proposing much greater uptake of online learning in the recent decades. Perceived threats to jobs, lack of skills and exposure, and traditional perceptions of the role of a lecturer as the best mechanism for knowledge sharing and facilitating learning were some of the factors discouraging uptake. This is notwithstanding improvements in the quality, accessibility and affordability of ICTs to support online teaching and learning. The low investment by universities in providing the infrastructure, policies and the training necessary to support blended learning, has confounded the situation. However, the advent of COVID-19 has revolutionized thinking on the Higher Education space worldwide. The COVID-19 Pandemic and the instituted measures to limit its spread, has brought with it many changes, challenges and opportunities across the entire education value chain across nations. In Africa, universities are finding ways to keep their students academically engaged despite the closure of classrooms, libraries, laboratories and other teaching and learning facilities. Today, the establishment of Learning Management Systems such as Microsoft Teams, Zoom, and Improved Skype, Google Classroom and Google Hangouts, among others, in universities can favor continued access to teaching and learning, while still maintaining some opportunities for physical contact. However, the majority of students still have no access to good internet signal and data, computers or smart phones in order to take advantage of such online learning and teaching facilities. At national level, many countries need to review their policies, regulations, resource allocation, and human and infrastructural capacities in order to address the emerging challenges, take advantage of the rising opportunities and support the required transformation in the education sector.
This report covers points of action and emerging issues from Webinar 11 organized by RUFORUM on African Universities in post COVID-19: assessing the opportunities and challenges of online learning held on 16th September, 2020.
Makerere University has urged female students admitted under the Makerere University Council Tuition and Functional Fees Waiver Scholarship for the 2026/27 academic year to take the opportunity seriously, focus on their academic performance, and stay alert about their personal safety.
The message was delivered during an orientation for the scholarship beneficiaries at the Senate Conference Hall, where officials from the Gender Mainstreaming Directorate welcomed the students and shared guidance on academic success, security, mentorship, and responsible social conduct.
The Chief Gender Mainstreaming Officer cautions students on safety and self-reliance
Dr. Euzobia Mugisha Baine, Chief Gender Mainstreaming Officer, congratulated the students on receiving the scholarship and urged them not to take it for granted.
She advised them to seek information from the relevant university offices instead of relying on assumptions or what fellow students tell them, and to keep records of official communication whenever they raise concerns or follow up on university matters.
Dr. Euzobia, Chief Gender Mainstreaming Officer, giving her remarks
Dr. Baine said students should take responsibility for their own security, warning them not to trust strangers easily and urging them to be careful about where they go and who they interact with.
She also reminded them that strong academic performance is required to keep the scholarship, and encouraged them to ask for help early whenever they face academic, social, or other challenges instead of waiting until the situation becomes harder to manage.
Students urged to aim for first-class results
The officers welcomed the students and encouraged them to put their studies first, urging them to aim for first-class academic results during their time at Makerere.
They advised them to use the academic support available to them, including help from course mates and any tutorials or mentoring offered within their colleges, and not to hesitate to seek assistance when they have concerns about their results or coursework.
The GMD team also spoke to scholars about personal safety, cautioning students against accepting help from strangers, including with luggage or transport, and referred to a recent incident in which a student’s belongings were stolen. She urged them to stay alert as they settled into university life.
Focus on academic foundations and safe social conduct
Other speakers, including Ms. Susan Mbabazi, who is the Principal Gender Officer, Ms. Abilat Lozirah, and Cynthia Ayaa Kamaketch emphasised the need to build a strong academic foundation from the start of the semester. They encouraged students to attend lectures regularly, read beyond classroom notes, use university resources such as internet access and the library, and develop steady study habits instead of waiting until exams are near.
A section of female students awarded the Makerere University Council Tuition and Functional Fees Waiver Scholarship for the 2026/27 academic year listening to Mr. Eric Tumwesigye, the Principal Gender Officer and Head of the Students Affairs Division during their orientation at the Senate Conference Hall.
They also warned students to be careful when meeting people they do not know well, advising them to hold academic discussions and social meetings in open, public spaces such as Freedom Square rather than in private rooms.
The students were also encouraged to seek mentorship from university staff and others who could guide them in their academic and career development, and to identify a mentor before leaving the orientation.
The orientation also pointed students to key university services and locations they should know, including the university health facilities, the Makerere Police Post, the Counselling and Guidance Centre, and places of worship on campus.
Speakers reminded the students that the scholarship gives them a chance to pursue their education at Makerere University, and that keeping it depends on their discipline, academic performance, and willingness to seek support when needed.
On Friday 18th September 2026, the Department of the Academic Registrar, Makerere University, held a befitting farewell ceremony in honour of Mr. Charles Ssentongo and Ms. Betty Akoli, who have retired from University service upon attaining the mandatory retirement age of 60 years.
Mr. Ssentongo retires as Deputy Academic Registrar in charge of Undergraduate Admissions and Records, after 26 years of dedicated service to the University, a journey he began in 2000. Ms. Akoli retires as Assistant Academic Registrar.
Ms. Prossie Nakayiki (L) poses with Mr. Ssentongo (C) and Ms. Akoli (R) shortly after presenting them with their plaques.
The farewell, held in the Senate Building Conference Hall, was presided over by Ms. Prossie Nakayiki, the Acting Academic Registrar, and was attended by members of the Senior Management Team and staff of the Academic Registrar’s Department.
In recognition of their distinguished and spotless service, the two retirees were awarded institutional plaques and assorted gifts from the Department and individual members of staff.
Mr. Ssentongo and Ms. Akoli receive gifts from staff of their former Units including Mr. Justus Karegyeya (2nd L) the Ag. Deputy Academic Registrar, Undergraduate Admissions and Records.
Mr. Ssentongo and Ms. Akoli’s retirement follows that of other senior members of the Department, including Mrs. Patience Mushengyezi, who retired earlier this year.
The Department of the Academic Registrar remains deeply indebted to Mr. Ssentongo and Ms. Akoli for their highly committed, exemplary, and dedicated service to Makerere University. We wish them a happy, healthy, and fulfilling retirement.
Ms. Betty Akoli receives a gift from a former colleague.
Prof. Sarah Ssali the First Deputy Vice Chancellor in charge of Academic Affairs (DVCAA) at Makerere University was one of the panelists that addressed the complex challenges facing African higher education during a Virtual Round Table on Restoring Trust in Academia and the Knowledge Economy held September 15, 2026. The event was organised by Strathmore University as part of the pre-summit events for The Trust Summit (TTS), due to be held in Nairobi, Kenya from October 21-23, 2026.
She was also welcomed in her capacity as the Director of the African Research Universities Alliance (ARUA) Centre of Excellence in Notions of Identity, a platform she used to deliver warm regards from the Vice Chancellor, Prof. Barnabas Nawangwe. Other panelists included; Dr. Vincent Ogutu-Vice Chancellor, Strathmore University and Prof. Gilbert Kokwaro-Director, Institute of Healthcare Management, Strathmore University Business School, while the Moderator was Dr. Maureen Syallow-Senior Lecturer, Strathmore University.
In her submission, Prof. Ssali emphasised the need to understand that universities are working in a turbulent times, and do not deserve to be at the receiving end of some of the challenges being ascribed to them. She added that challenges affecting society ought to be handled in partnership with other stakeholders and key players.
An example of this kind of criticism is on the question on the quality and integrity of degrees that has come up severally and is being fueled by the fact that not many graduates can find gainful employment after completing university.
“We have many more people living longer, getting educated, and chasing fewer jobs. For example, in the case of Uganda, we graduate around 40,000 students per year, but only 700 jobs are being created in the public sector per year” she noted.
Turning to the need to maintain standards and trust, Prof. Ssali outlined the rigorous systems already in place. These include holistic curriculum development involving stakeholders such as the National Council of Higher Education, Government Ministries, and the National Planning Authority.
Prof. Ssali also highlighted the importance of quality assurance, international benchmarking, and constant evaluations. She nevertheless conceded that despite having all these efforts in place, universities still face immense pressure from ranking systems and the need to prove their worth.
Reflecting on the historical debate regarding the role of an African university, she contrasted the school of thought advocating for global competitiveness with that emphasising practical relevance to local development challenges, concluding that taking the middle path; globally competitive and locally relevant, remains the viable option.
Addressing the issue of trust directly, Prof. Ssali noted that universities, just like the aviation and healthcare industries, are more concerned with what systems are in place to correct any errors should they arise.
She explained that just as one plane crash does not shut down the aviation industry, a single failure in a university does not warrant shutting it down. Instead, the focus should be on checking the black box, correcting errors, and improving standards to ensure the institution continues to serve its purpose.