General
NCHE Commends Mak’s Readiness to Implement Emergency ODeL
A team from the National Council for Higher Education (NCHE) on Wednesday 2nd September 2020 visited Makerere University to ascertain the institution’s readiness to undertake emergency Open, Distance and e-Learning (ODeL). The inspection followed guidelines for adoption of emergency ODeL during the COVID-19 lockdown issued by NCHE to Higher Education Institutions (HEI) on 3rd July 2020.
Makerere in response appointed an E-Learning Fast Tracking Taskforce led by Assoc. Prof. Paul Birevu Muyinda, which prepared and submitted a proposal to NCHE on 25th August 2020. Other members of the taskforce are; Prof. Jessica Aguti-Director Institute of Open, Distance and e-Learning (IODeL), Prof. Fred Masagazi Masaazi-Principal College of Education and External Studies (CEES), Assoc. Prof. Gilbert Maiga, Assoc. Prof. Engineer Bainomugisha and Dr. Evelyn Kahiigi from the College of Computing and Information Sciences (CoCIS), Mr. Samuel Mugabi-Director Directorate for ICT Support (DICTS) as well as Mr. Richard Kajumbula and Mr. Godfrey Mayende from IODeL.
The NCHE Team led by Dr. Andogah Geoffrey, Dean Faculty of Technoscience Muni University also had Dr. Robert Ayine, NCHE’s Senior Higher Education Officer Quality Assurance as the other member.
Welcoming the inspection team, Members of Management, staff in the Main Hall as well as participants on ZOOM, the Vice Chancellor Prof. Barnabas Nawangwe expressed Makerere University’s eagerness to implement emergency ODeL, given its over 20-year experience with Distance Learning. The first phase of the African Virtual University (AVU) was launched at Makerere University in 1997. AVU was a distance education project funded by the World Bank to deliver university education in the sub-Saharan Africa countries of Ethiopia, Ghana, Kenya, Namibia, Tanzania, Uganda, and Zimbabwe.
“Our strategic plan 2020-2030 puts emphasis on ODeL because we know that for one, there is going to be an increased demand for higher education in the region which cannot be met by the conventional teaching methods and secondly it prioritises learner-centred pedagogy where the student takes lead and the instructor simply facilitates the learning process” remarked the Vice Chancellor.
Prof. Nawangwe shared with the inspection team that Makerere University has the best ICT infrastructure outside South Africa. This was reiterated in the Director DICTS’ presentation wherein he showed that; Makerere has 32km of fibre optic cable network linking every building to the Network Operations Centre (NOC), 2,200Mbps of bandwidth at a subsidized cost from the Research and Education Network for Uganda (RENU), an Incident Response System where the student and staff community can log tickets for ICT-related issues among other amenities.
With reference to Library resources available to support ODeL, the Vice Chancellor said “With approximately 12million electronic journal titles available to our users, we have the largest consumption in Africa.” This was expounded upon by the University Librarian, Assoc. Prof. Helen Byamugisha and her team’s presentation to NCHE when the inspectors made a brief stopover at the Main Library.
The team consisting of Deputy University Librarian-Assoc. Prof. Ruth Nalumaga, E-Resources National Coordinator-Ms. Caroline Kobusingye and Systems Administrator-Mr. Timothy Sentamu shared that the Library has; 49 subject/discipline-specific databases, over 240,000 e-Book titles and 7,792 digitized materials accessible. Furthermore, that the Library’s Online Public Catalogue print collection has; 258,900 books, 16,402 archives, 11,698 serials and 4,980 e-Books available to users. The Library relies on EzProxy; a remote access tool, to enable off-campus users access electronic resources, especially during the COVID-19 lockdown. These resources and more are accessible to staff, students and members of the public provided that they are registered with the University Library.
To further emphasize Mak’s readiness, Prof. Nawangwe shared that the University is a leading partner of international ODeL consortia such as EPICA. “Most recently, we partnered with UNESCO-ICHEI to inaugurate the International Institute of Online Education so as to train our staff in e-Learning technologies and I am happy to report that several members of staff have benefited.
Additionally, Prof. Jessica Aguti, our Director Institute of Open, Distance and e-Learning spent three years (April 2014 to April 2017) as an Education Specialist at the Commonwealth of Learning in Vancouver, Canada and brings vast experience to our efforts to continue implementing ODeL at Makerere.”
The Vice Chancellor concluded his remarks by reassuring NCHE that the institution has put in place several measures to ensure that no student is left behind in the implementation of emergency ODeL. He reported that Makerere University had during the lockdown managed to secure zero-rate access to its e-Learning and other platforms from Africell, Airtel and MTN and would continue to negotiate for similar enablers of ODeL from the telecommunication companies.
In his presentation of Mak’s Readiness for the ODeL System, the Deputy Vice Chancellor in charge of Academic Affairs (DVCAA), Assoc. Prof. Umar Kakumba guaranteed the inspectors that the university would in addition to existing resources on MUELE utilize tools such as social media and facilities such as the upcountry learning centres to ensure that the emergency ODeL roll-out is comprehensive. In terms of staff readiness, he shared that over 500 staff had been trained by IODeL in developing and setting up course material on the Makerere University E-Learning Environment (MUELE).
The staff training also covered maximizing the benefits of working with ZOOM to conduct synchronous/live classes. As part of the presentations, the inspectors in a live demonstration joined an ongoing IODeL training session for teams at the College of Business and Management Sciences (CoBAMS). Trainees were then asked to take part in an exercise that gauges active participation and understanding of the concepts being taught. The inspectors and audience in the Main Hall were then able to watch in real-time using another tool called MENTEE as feedback from the class came forth and formed a word cloud with the most frequent responses dominating in size. This feedback, said the IODeL team, can then be used by the instructor to analyse the level of participation by learners and gauge which concepts need further explanation.
The DVCAA in his presentation equally noted that whereas learning materials and facilities required to implement emergency ODeL were in place, work still needs to be done to improve the attitude and motivation of students to access existing electronic resources. One of the July 2020 NCHE guidelines required Mak to undertake a survey to determine students’ willingness to participate in emergency ODeL. Presenting results from that survey, the Director Quality Assurance-Dr. Vincent Ssembatya demonstrated that the majority (64.11%) of the students who took part in the survey were willing to continue under emergency ODeL.
“What surprised us about these results was that at 71.84%, the first year students demonstrated the highest willingness to continue studying under emergency ODeL, compared to their colleagues in final year” remarked Dr. Ssembatya.
An analysis of the reasons for students’ unwillingness to continue under emergency ODeL revealed mobile data as the most dominant. Further investigation of the mobile data reason using NVivo – a qualitative data analysis tool –revealed expensive data bundles as the foremost challenge. Other reasons cited by students for their unwillingness included the practical nature of particular courses and the short period left to the conclusion of their academic programmes.
Outlining the six-week roadmap for completion of the academic year in the event of re-opening under emergency ODeL, the DVCAA said “the immediate strategy is to complete the theoretical part of the syllabus and for the practical sessions, units will group students into cohorts of 15-20 per session so as to fit within the COVID-19 Standard Operating Procedures (SOPs) for social distancing. Exams will then be conducted in the last two or three weeks of the period.”
In addition to the Main Library, the inspection team was taken on a tour of the new multimedia studio on Level 4 of the Central Teaching Facility 1 (CTF1) where instructors can record teaching material using state-of-the-art aids in a soundproof environment. They thereafter visited CoCIS where the Principal, Prof. Tonny Oyana took them on a guided tour of the e-Learning Centre as well as the Smart Classroom – the first installation in Uganda. Upon completion, the 50-seater Smart Classroom will make use of a combination of Artificial Intelligence (AI) and Natural Language Processing (NLP) in particular to analyse students’ learning patterns and abilities and come up with new models of instruction unique to each learner.
The team concluded its inspection of facilities with a visit to the DICTS NOC for a guided tour of the core ICT infrastructure that hosts the e-Learning as well as other university services. A debrief session was held at the Guest House, where inspectors expressed satisfaction with Makerere University’s demonstration of readiness to resume teaching and learning under emergency ODeL.
“I thank Makerere University for taking leadership in this exciting new phase of implementing emergency ODeL. You have demonstrated your readiness and I think all other Higher Education Institutions will emulate you” remarked Dr. Andogah the inspection Team Leader.
He added that it was the simple but equally impressive installations like the Touchless Handwashing Kit (TW-20) at the entrance to the Main Building that demonstrated Makerere University’s ability to innovate and cater to the wellbeing of members of its community.
Dr. Ayine on his part applauded Makerere University as the leading institution for taking the initiative to promote Distance Education and ODeL even before the advent of COVID-19. He shared that the average national tertiary gross enrolment stands at less than 10% and one of the roles of Makerere University is to increase access to higher education.
He concluded by asking the leadership to ensure that in addition to maintaining infrastructure, instructors and facilitators are supported to monitor the participation and progression of learners on MUELE. To help achieve this, IODeL has developed a training schedule for systems administrators and ICT staff at college level to ensure that they will be able to support the different user needs.
Please see the links below for the day’s presentations
Article by Public Relations Office
By Moses Lutaaya
Makerere University has challenged newly admitted postgraduate diploma and master’s students to take ownership of their academic journey, produce knowledge that addresses Africa’s challenges and use their training to create opportunities for society.
The call was made on Tuesday, August 11, 2026, during the orientation of postgraduate diploma and master’s students held at the Main Hall, Main Building, Makerere University. The orientation was conducted under the theme “Harnessing the Power of Graduate Training to Transform Africa’s Research Trajectory.”
Addressing the students, Prof. Sarah Ssali, Deputy Vice Chancellor for Academic Affairs, said admission to postgraduate education marked an important transition from undergraduate study and should come with greater independence, critical thinking and responsibility.
“Postgraduate study is not just the accumulation of knowledge. You are now active researchers, critical thinkers and creators of your own knowledge,” Prof. Ssali said.
She said postgraduate training should enable students to deepen their expertise, strengthen their analytical abilities and develop solutions to real-world problems.
“Through your projects, dissertations, innovations and professional practice, you have the opportunity to contribute knowledge that can influence policies, improve services and transform lives. Your research matters, and your contribution matters,” she said.
Prof. Ssali urged students to see their studies beyond the pursuit of a degree, encouraging them to ask themselves why they had chosen postgraduate education and what contribution they intended to make to their communities and professions.
“See your coursework as an opportunity to develop knowledge and skills that will help you propose new solutions to real-world challenges,” she said.
She also encouraged students to embrace collaboration with communities and non-academic partners, saying many of them were already coming to the University with professional and community experiences that could enrich their research.
“Don’t think that your scholarship is only for those who look academic. Embrace community, embrace networks,” she said.
Prof. Ssali further cautioned the students against wasting time, noting that many postgraduate students have employment, family and other responsibilities alongside their studies.
“Make the most of your time and don’t waste it,” she said, urging students to use available study time productively even when there are changes in their lecture schedules.
She also emphasised the need for students to take responsibility for their progress instead of waiting for lecturers or supervisors to push them.
“Postgraduate education requires independence, independent inquiry, independent research, independent interrogation and also active participation,” Prof. Ssali said.
Prof. Julius Kikooma, Director of Graduate Training, told the students that their admission was a significant achievement given the large number of applicants seeking postgraduate opportunities at Makerere.
“We received over 12,000 applications to our postgraduate programmes, but we are only able to take just a small percentage of that. That means you are just the few people who are able to do this,” Prof. Kikooma said.
He urged the new students to appreciate the opportunity and understand that graduate education carries responsibilities beyond attending lectures and completing examinations.
According to Prof. Kikooma, Uganda and Africa require highly trained human capital capable of driving national and continental development priorities.
“The country needs more highly trained people if it is going to achieve its aspirations and priorities for national development,” he said.
He challenged the students to consider what Uganda and Africa would look like in the coming decades and to question whether the continent would continue relying on ideas, innovations and creations generated elsewhere.
“Will it still be a country that always depends on ideas, innovations and creations that come from outside?” he asked, before urging the students to become part of the generation that develops home-grown solutions.
Prof. Kikooma said much of what Uganda would need in the future would depend on what the country invests in today, particularly in human capital and research.
He also explained that the Directorate of Graduate Training works with colleges, schools, departments and central University units to strengthen the quality of graduate education.
“We want to make sure that what you are taking away from here is of a certain quality,” he said, adding that the University has established policies, standards and systems intended to create an environment in which postgraduate students can succeed.
However, Prof. Kikooma stressed that the University cannot take responsibility for the entire academic journey on behalf of students.
“We will not replace your programme. We will not replace your lecturers. We will not replace your supervisors. Each of those has a different role to play along your journey,” he said.
He encouraged students to be proactive by understanding their programmes, colleges and the various support services available to them.
“Successful graduates tend to be proactive rather than reactive. So don’t wait until you have a problem, then you start running from it,” Prof. Kikooma said.
He further urged the students to work within the stipulated programme period, noting that most master’s programmes take about two years while postgraduate diploma programmes generally take one year.
Prof. Robert Wamala, Director of Research, Innovations and Partnerships, urged the newly admitted students to use their graduate training to produce knowledge capable of addressing challenges facing their communities, Uganda and Africa.
He challenged them to move beyond consuming knowledge generated elsewhere and instead become producers of knowledge and solutions.
Prof. Wamala emphasised the importance of connecting research to society, innovation and professional practice, encouraging students to identify problems within their workplaces and communities that could become areas for meaningful research.
He said Africa needed researchers capable of generating evidence, innovations and practical solutions to support development rather than simply importing solutions from other parts of the world.
The Director encouraged the students to build collaborative networks during their studies and to regard the University as an ecosystem in which researchers, professionals, communities and other partners can work together.
Dr. Kizito Ongaya, Deputy University Librarian, introduced the students to Makerere’s extensive library and information resources, urging them to make the library a central part of their postgraduate studies.
He said the University Library operates a hybrid system combining physical collections with electronic resources.
“We have over 200,000 types of books in our library, with 45 e-journal databases,” Dr. Ongaya said.
He encouraged students to make use of the University’s electronic databases, noting that substantial resources are invested in providing access to scholarly journals.
“If you don’t use e-journals, you are unacceptable,” he told the students, emphasising that postgraduate research requires extensive engagement with scholarly literature.
Dr. Ongaya also highlighted the University’s archival collections, specialised libraries and information centres located across its colleges.
He said students would be guided on how to access both physical and electronic resources and encouraged them to explore specialised collections that could support their individual research areas.
Dr. Mike Barongo, Team Leader ICT, Department of the Academic Registrar, told the new students that Makerere had increasingly digitised its academic and administrative processes and urged them to complete their online registration as an immediate priority.
He said students could access their provisional admission letters through the online application system and use the student number provided to activate their student portals.
“The student portal is very, very critical,” Dr. Barongo said.
He explained that students must enrol and register in order to access key University services, including institutional email and Wi-Fi.
“Once you enroll, you create an institutional email address. That institutional email address is the gateway for you to access so many things, like Wi-Fi,” he said.
Dr. Barongo also informed students that ICT support centres were available to assist those experiencing challenges with enrolment, registration or access to digital services.
He urged students to ensure they enrol and register every semester so that the University systems can accurately capture their academic and financial information.
Others senior members in attendance include the Deputy University Bursar Mr. George Mugabi Turyamureeba and Mr. Henry Nsubuga, the Manager Makerere University Counselling and Guidance Centre.
By Moses Lutaaya
Makerere University has challenged its newly admitted PhD students to go beyond pursuing academic qualifications and become independent scholars capable of generating knowledge, solving societal problems and contributing to Africa’s transformation.
The call was made by the Deputy Vice Chancellor for Academic Affairs, Prof. Sarah Ssali, during the orientation of the 2026/2027 PhD cohort at Makerere University’s Main Hall in the Main Building on 10th August 2026.
Prof. Ssali told the new scholars that a PhD marks a fundamental shift from previous levels of education, requiring students to take greater responsibility for their academic progress rather than depending entirely on lecturers and supervisors.
“You will have to push yourself and also push your supervisor to move with you,” Prof. Ssali said, urging the students to take ownership of their doctoral journey.
She acknowledged that many PhD students have to balance their studies with employment, family responsibilities and community leadership, making doctoral training demanding. However, she urged them to remain focused on completing their programmes within the prescribed three, four or five years.
Prof. Ssali said Makerere expects its doctoral training to produce scholars who can create knowledge, challenge existing ideas and develop solutions to societal problems.
She encouraged the students to embrace ambiguity and become comfortable questioning what they already know, noting that doctoral education requires scholars to identify important questions, investigate them and generate answers that advance knowledge.
The Deputy Vice Chancellor also urged the students to develop interdisciplinary collaborations and scholarly networks rather than confining their research to their individual disciplines.
She said the success of doctoral education should not be measured merely by the number of dissertations completed or papers published, but by the extent to which research contributes to society.
With Africa facing complex challenges, including climate change, disease, population growth and development pressures, Prof. Ssali said PhD scholars have a responsibility to generate evidence that can influence policy, strengthen institutions and advance innovation.
She challenged each scholar to continually ask what problem their research addresses, what solution it advances and whether that solution can create sustainable value.
The Director of Graduate Training, Prof. Julius Kikooma, said the new cohort was joining Makerere at a time when the University is implementing reforms aimed at strengthening graduate education and improving completion rates.
Prof. Kikooma revealed that Makerere received close to 12,000 applications across its master’s, postgraduate and PhD programmes but admitted about 6,000 students.
He said graduate education has been placed at the centre of the University’s efforts to strengthen research capacity and prepare scholars to contribute to knowledge production and innovation.
Under the reforms, PhD students will undertake compulsory cross-cutting courses designed to provide foundational knowledge and skills for doctoral research. They will also be required to undertake teaching in either their second or third year under the guidance of their supervisors.
In addition to completing their theses, students will be required to produce at least two publications before graduation, a requirement intended to prepare them to become the next generation of researchers, innovators, inventors and creators.
Makerere has also introduced a digital system to monitor the progress of every PhD student each semester. The system is intended to enable students, supervisors and university officials to identify challenges early and intervene in real time.
Prof. Kikooma urged the scholars to write regularly, think critically, maintain open and constructive relationships with their supervisors and protect their academic integrity and professional reputation.
He also encouraged them to build scholarly networks and remain resilient, noting that rejected papers, disappointing data and unexpected challenges are normal aspects of doctoral training.
The Director of Research, Innovations and Partnerships, Prof. Robert Wamala, challenged the scholars to ensure that the knowledge they produce is trustworthy, responsible and ethically sound.
Prof. Wamala emphasized the importance of respecting the dignity, rights, safety and autonomy of research participants, particularly where studies involve individuals, communities and personal information.
He highlighted informed consent, privacy, confidentiality, justice and accountability as critical principles of ethical research and urged students to maintain transparency throughout the research process, from developing research questions and collecting data to analyzing and reporting findings.
Prof. Wamala also cautioned the students on the responsible use of artificial intelligence in research.
He said although AI can assist researchers with activities such as language improvement, it does not remove the researcher’s responsibility for the final product.
Researchers, he said, must verify AI-generated information and remain accountable for inaccurate statements, misleading interpretations and incorrect references.
He further urged students involved in international and other research collaborations to establish clear agreements on roles, authorship, data ownership, access and intellectual property before commencing their research.
The Deputy University Librarian, Dr. Kizito Ongaya, meanwhile, urged the new scholars to make full use of Makerere’s library and information resources throughout their doctoral journey.
Dr. Ongaya said the University operates a hybrid library system combining physical and electronic resources, with more than 200,000 books, 45 e-journal databases and over 16,000 archival materials available to researchers.
He encouraged the students to participate in library training to learn how to access and effectively use electronic resources and to explore specialized libraries and information centers across the University’s colleges.
These include resources covering natural sciences, agriculture, veterinary medicine, health sciences, education and humanities, as well as museums, botanical gardens, specialized collections and other research facilities.
The newly admitted doctoral students were also addressed by Mr. Henry Nsubuga, the Manager Makerere University Counselling and Guidance Centre, Mr. George Mugabi Turyamureeba, the Deputy University Bursar and members of Makerere University Convocation.
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