General
NCHE Commends Mak’s Readiness to Implement Emergency ODeL
A team from the National Council for Higher Education (NCHE) on Wednesday 2nd September 2020 visited Makerere University to ascertain the institution’s readiness to undertake emergency Open, Distance and e-Learning (ODeL). The inspection followed guidelines for adoption of emergency ODeL during the COVID-19 lockdown issued by NCHE to Higher Education Institutions (HEI) on 3rd July 2020.
Makerere in response appointed an E-Learning Fast Tracking Taskforce led by Assoc. Prof. Paul Birevu Muyinda, which prepared and submitted a proposal to NCHE on 25th August 2020. Other members of the taskforce are; Prof. Jessica Aguti-Director Institute of Open, Distance and e-Learning (IODeL), Prof. Fred Masagazi Masaazi-Principal College of Education and External Studies (CEES), Assoc. Prof. Gilbert Maiga, Assoc. Prof. Engineer Bainomugisha and Dr. Evelyn Kahiigi from the College of Computing and Information Sciences (CoCIS), Mr. Samuel Mugabi-Director Directorate for ICT Support (DICTS) as well as Mr. Richard Kajumbula and Mr. Godfrey Mayende from IODeL.
The NCHE Team led by Dr. Andogah Geoffrey, Dean Faculty of Technoscience Muni University also had Dr. Robert Ayine, NCHE’s Senior Higher Education Officer Quality Assurance as the other member.
Welcoming the inspection team, Members of Management, staff in the Main Hall as well as participants on ZOOM, the Vice Chancellor Prof. Barnabas Nawangwe expressed Makerere University’s eagerness to implement emergency ODeL, given its over 20-year experience with Distance Learning. The first phase of the African Virtual University (AVU) was launched at Makerere University in 1997. AVU was a distance education project funded by the World Bank to deliver university education in the sub-Saharan Africa countries of Ethiopia, Ghana, Kenya, Namibia, Tanzania, Uganda, and Zimbabwe.
“Our strategic plan 2020-2030 puts emphasis on ODeL because we know that for one, there is going to be an increased demand for higher education in the region which cannot be met by the conventional teaching methods and secondly it prioritises learner-centred pedagogy where the student takes lead and the instructor simply facilitates the learning process” remarked the Vice Chancellor.
Prof. Nawangwe shared with the inspection team that Makerere University has the best ICT infrastructure outside South Africa. This was reiterated in the Director DICTS’ presentation wherein he showed that; Makerere has 32km of fibre optic cable network linking every building to the Network Operations Centre (NOC), 2,200Mbps of bandwidth at a subsidized cost from the Research and Education Network for Uganda (RENU), an Incident Response System where the student and staff community can log tickets for ICT-related issues among other amenities.
With reference to Library resources available to support ODeL, the Vice Chancellor said “With approximately 12million electronic journal titles available to our users, we have the largest consumption in Africa.” This was expounded upon by the University Librarian, Assoc. Prof. Helen Byamugisha and her team’s presentation to NCHE when the inspectors made a brief stopover at the Main Library.
The team consisting of Deputy University Librarian-Assoc. Prof. Ruth Nalumaga, E-Resources National Coordinator-Ms. Caroline Kobusingye and Systems Administrator-Mr. Timothy Sentamu shared that the Library has; 49 subject/discipline-specific databases, over 240,000 e-Book titles and 7,792 digitized materials accessible. Furthermore, that the Library’s Online Public Catalogue print collection has; 258,900 books, 16,402 archives, 11,698 serials and 4,980 e-Books available to users. The Library relies on EzProxy; a remote access tool, to enable off-campus users access electronic resources, especially during the COVID-19 lockdown. These resources and more are accessible to staff, students and members of the public provided that they are registered with the University Library.
To further emphasize Mak’s readiness, Prof. Nawangwe shared that the University is a leading partner of international ODeL consortia such as EPICA. “Most recently, we partnered with UNESCO-ICHEI to inaugurate the International Institute of Online Education so as to train our staff in e-Learning technologies and I am happy to report that several members of staff have benefited.
Additionally, Prof. Jessica Aguti, our Director Institute of Open, Distance and e-Learning spent three years (April 2014 to April 2017) as an Education Specialist at the Commonwealth of Learning in Vancouver, Canada and brings vast experience to our efforts to continue implementing ODeL at Makerere.”
The Vice Chancellor concluded his remarks by reassuring NCHE that the institution has put in place several measures to ensure that no student is left behind in the implementation of emergency ODeL. He reported that Makerere University had during the lockdown managed to secure zero-rate access to its e-Learning and other platforms from Africell, Airtel and MTN and would continue to negotiate for similar enablers of ODeL from the telecommunication companies.
In his presentation of Mak’s Readiness for the ODeL System, the Deputy Vice Chancellor in charge of Academic Affairs (DVCAA), Assoc. Prof. Umar Kakumba guaranteed the inspectors that the university would in addition to existing resources on MUELE utilize tools such as social media and facilities such as the upcountry learning centres to ensure that the emergency ODeL roll-out is comprehensive. In terms of staff readiness, he shared that over 500 staff had been trained by IODeL in developing and setting up course material on the Makerere University E-Learning Environment (MUELE).
The staff training also covered maximizing the benefits of working with ZOOM to conduct synchronous/live classes. As part of the presentations, the inspectors in a live demonstration joined an ongoing IODeL training session for teams at the College of Business and Management Sciences (CoBAMS). Trainees were then asked to take part in an exercise that gauges active participation and understanding of the concepts being taught. The inspectors and audience in the Main Hall were then able to watch in real-time using another tool called MENTEE as feedback from the class came forth and formed a word cloud with the most frequent responses dominating in size. This feedback, said the IODeL team, can then be used by the instructor to analyse the level of participation by learners and gauge which concepts need further explanation.
The DVCAA in his presentation equally noted that whereas learning materials and facilities required to implement emergency ODeL were in place, work still needs to be done to improve the attitude and motivation of students to access existing electronic resources. One of the July 2020 NCHE guidelines required Mak to undertake a survey to determine students’ willingness to participate in emergency ODeL. Presenting results from that survey, the Director Quality Assurance-Dr. Vincent Ssembatya demonstrated that the majority (64.11%) of the students who took part in the survey were willing to continue under emergency ODeL.
“What surprised us about these results was that at 71.84%, the first year students demonstrated the highest willingness to continue studying under emergency ODeL, compared to their colleagues in final year” remarked Dr. Ssembatya.
An analysis of the reasons for students’ unwillingness to continue under emergency ODeL revealed mobile data as the most dominant. Further investigation of the mobile data reason using NVivo – a qualitative data analysis tool –revealed expensive data bundles as the foremost challenge. Other reasons cited by students for their unwillingness included the practical nature of particular courses and the short period left to the conclusion of their academic programmes.
Outlining the six-week roadmap for completion of the academic year in the event of re-opening under emergency ODeL, the DVCAA said “the immediate strategy is to complete the theoretical part of the syllabus and for the practical sessions, units will group students into cohorts of 15-20 per session so as to fit within the COVID-19 Standard Operating Procedures (SOPs) for social distancing. Exams will then be conducted in the last two or three weeks of the period.”
In addition to the Main Library, the inspection team was taken on a tour of the new multimedia studio on Level 4 of the Central Teaching Facility 1 (CTF1) where instructors can record teaching material using state-of-the-art aids in a soundproof environment. They thereafter visited CoCIS where the Principal, Prof. Tonny Oyana took them on a guided tour of the e-Learning Centre as well as the Smart Classroom – the first installation in Uganda. Upon completion, the 50-seater Smart Classroom will make use of a combination of Artificial Intelligence (AI) and Natural Language Processing (NLP) in particular to analyse students’ learning patterns and abilities and come up with new models of instruction unique to each learner.
The team concluded its inspection of facilities with a visit to the DICTS NOC for a guided tour of the core ICT infrastructure that hosts the e-Learning as well as other university services. A debrief session was held at the Guest House, where inspectors expressed satisfaction with Makerere University’s demonstration of readiness to resume teaching and learning under emergency ODeL.
“I thank Makerere University for taking leadership in this exciting new phase of implementing emergency ODeL. You have demonstrated your readiness and I think all other Higher Education Institutions will emulate you” remarked Dr. Andogah the inspection Team Leader.
He added that it was the simple but equally impressive installations like the Touchless Handwashing Kit (TW-20) at the entrance to the Main Building that demonstrated Makerere University’s ability to innovate and cater to the wellbeing of members of its community.
Dr. Ayine on his part applauded Makerere University as the leading institution for taking the initiative to promote Distance Education and ODeL even before the advent of COVID-19. He shared that the average national tertiary gross enrolment stands at less than 10% and one of the roles of Makerere University is to increase access to higher education.
He concluded by asking the leadership to ensure that in addition to maintaining infrastructure, instructors and facilitators are supported to monitor the participation and progression of learners on MUELE. To help achieve this, IODeL has developed a training schedule for systems administrators and ICT staff at college level to ensure that they will be able to support the different user needs.
Please see the links below for the day’s presentations
Article by Public Relations Office
General
Institutionalizing ORCID at Makerere University: Strengthening Researcher Identification, Visibility and Research Output Tracking
The Unit-Based ORCID Sensitization and System Capture of Researcher Identification Workshop was held on Tuesday, 3 November 2026, commencing at 9:00 a.m. at the Telepresence Centre, Senate Building, Makerere University. The workshop was facilitated by the Research and Education Network for Uganda (RENU).
The workshop was opened by Prof. Robert Wamala – Director of the Directorate of Research, Innovations and Partnerships (DRIP). In his remarks, Prof. Wamala emphasised the importance of ORCID in strengthening researcher identification, improving the visibility and discoverability of Makerere University‘s research outputs, and ensuring accurate attribution of scholarly contributions.
Prof. Wamala highlighted the need to move beyond individual ORCID registration towards systematic institutional adoption, including the accurate capture and validation of researchers’ ORCID identifiers in relevant University information systems. He underscored the importance of coordinated implementation at unit level, recognising the critical roles of College Librarians, Library staff and the Directorate of Graduate Training in supporting ORCID adoption among academic staff, researchers and graduate students.
Prof. Wamala appreciated RENU for facilitating the engagement and encouraged participants to translate the knowledge gained into practical action within their respective units. The workshop marked an important step in Makerere University‘s efforts to strengthen researcher identification, improve research visibility and enhance the institutional management and tracking of scholarly outputs.
The opening session also featured remarks from the University Librarian Prof. Ruth Nalumaga and Dr. Cyprian Misinde, the Director of Quality Assurance, who underscored the importance of ORCID in strengthening research visibility, scholarly communication and institutional research information management. Their contributions highlighted the need for collaboration across the Library, Quality Assurance, Graduate Training and DRIP to support effective ORCID adoption and integration into University processes.
The workshop provided an opportunity to sensitise participants on ORCID and strengthen their capacity to support its adoption and system capture within their respective units. The participation of College Librarians, Library staff and the Directorate of Graduate Training was particularly strategic in supporting researchers and graduate students to establish and maintain their ORCID profiles.
The workshop was attended by College Librarians and Library Staff; Representatives from the Directorate of Graduate Training; Directorate of Quality Assurance and the Directorate of Research, Innovations and Partnerships. Their participation was intended to strengthen awareness, institutional coordination and practical support for ORCID adoption across the University.
The engagement, marked a collaborative step towards institutionalizing ORCID at Makerere University and strengthening the University’s capacity to identify, track and showcase its research contributions globally.
As Greater Kampala continues to expand, the question of how the city will secure enough water for its growing population is becoming increasingly urgent. New homes, roads, industries and commercial centres are transforming the metropolitan landscape, but this growth also places pressure on wetlands, catchments and the infrastructure that supplies water to communities. For Makerere University, this challenge is not only a matter for public debate. It is also a question that research can help answer before today’s decisions become tomorrow’s problems.
That concern shaped a dissemination workshop held at the University on Wednesday, 28th October 2026. The gathering brought together researchers, policymakers, university leaders, planners, students, development partners and members of the media to consider findings from the Urban Expansion Model for Mitigating Water Scarcity in Greater Kampala Metropolitan Area, known as UREMWAS, an occasion that was graced by the Minister for Kampala Capital City and Metropolitan Affairs, Hon. Hajjat Minsa Kabanda, who attended as chief guest.
At the heart of the research is a practical concern: how can a fast-growing metropolitan area accommodate more people and economic activity without undermining the natural systems and public infrastructure on which its residents depend? The UREMWAS project seeks to help answer that question by giving planners a way to examine how different patterns of urban development may affect water availability. Rather than treating water scarcity as an isolated problem of supply, the study relates it to the choices made about land, housing, drainage, settlement and infrastructure.
Understanding the Link Between Urban Growth and Water
Presenting the study, the Principal Investigator Dr. Nestor Mugabe explained that Greater Kampala is among Uganda’s fastest-growing urban regions. Its expansion has increased pressure on water sources and supply networks, while also changing the natural landscapes that help sustain those resources. As settlements spread, the consequences can extend beyond the immediate area where construction takes place. Wetlands may be encroached upon, catchments altered and the routes through which water moves across the landscape disrupted. “The value of this model is in helping planners see the consequences of today’s choices before those choices become difficult and costly to reverse.” He stated.
The model brings together information on population movement, built-up areas, drainage patterns, wetland cover and water demand. By considering these factors together, planners can explore possible urban growth scenarios and assess their likely implications before major decisions are made. The intention is to support better-informed choices on where development should take place, which natural areas require protection and where investment in water infrastructure may be most needed.
Dr. Mugabe cautioned that water scarcity rarely emerges from a single decision or event. Instead, it can develop gradually as many small choices accumulate without sufficient attention to their combined effect. The value of the model, he explained, lies in helping decision makers see a wider picture and understand how development in one part of the metropolitan area may affect water security elsewhere.
The findings point to a close relationship between the pattern of urban growth and the pressure placed on water systems. When settlements expand without effective planning, development can reach sensitive areas such as wetlands and catchments. These landscapes perform important functions in storing, filtering and releasing water. When they are degraded, the natural processes that support water availability are weakened. At the same time, extending piped water infrastructure to scattered communities can become more difficult and expensive.
By contrast, growth guided by clear plans, the protection of natural areas and timely infrastructure investment offers a stronger basis for managing demand. The research therefore presents urban planning and water security as closely connected responsibilities. Decisions about housing, roads and commercial development cannot be considered separately from the resources needed to sustain the people who live and work in those places.
Dr. Mugabe also emphasised that water scarcity cannot be solved by infrastructure alone. The challenge involves governance, public behaviour and coordination among institutions that may otherwise plan and operate independently. Engineers, physical planners, local leaders, communities and researchers need to work with shared evidence if their decisions are to reinforce rather than undermine one another.
That message was given a human dimension through the experiences of communities consulted during data collection. Dr. Mugabe acknowledged the residents who shared their perspectives with the research team, including people who travel long distances or pay high prices to obtain water. Their experiences, he noted, helped the researchers understand the everyday consequences of water insecurity in ways that statistics alone cannot fully convey. Behind every figure on demand or supply are households and individuals whose routines, finances and wellbeing are affected by access to water.
Taking the Findings Beyond the University
The discussion that followed the presentation reflected the broad reach of the issue. Participants considered the role of wetlands in protecting water sources, the need to enforce planning regulations and the importance of involving communities early in decisions that affect their surroundings. They also explored whether the model could be adapted for other fast-growing towns and cities in Uganda, where urbanisation may create similar pressures on land and water resources.
Several contributors stressed that research findings should be communicated in accessible language, particularly to local leaders and community groups. A model can help inform technical decisions, but its impact is likely to be greater when the people affected by planning choices can also understand the evidence and use it in their own discussions. Participants further encouraged the research team to keep the model updated as new information becomes available. Because cities change rapidly, a planning tool must be able to reflect changing populations, land use and demand if it is to remain useful.
The discussion was moderated by Prof. William Tayeebwa, who guided the discussion and encouraged participants to engage with the findings from their different areas of experience. The questions and reflections reinforced the importance of treating water security as a shared metropolitan concern rather than the responsibility of a single institution or profession.
Speaking on behalf of the Makerere University Research and Innovation Fund, its Engagement officer, Ms. Grace Cherotich Ruto congratulated the research team and reaffirmed the fund’s commitment to supporting research that responds to Uganda’s practical challenges. He encouraged researchers to consider the people who will use their findings from the earliest stages of a project and to plan how the knowledge generated will be communicated and applied. Research, he observed, is most valuable when it moves beyond academic shelves and contributes to policy, services and people’s lives. “Research has its greatest value when the knowledge generated at the university reaches the people and institutions that can use it to improve lives.” Prof. Julius Kikooma, Director, Directorate of Graduate Training stated.
The remarks also highlighted the role of graduate training in building research capacity. Prof. Julius Kikooma, Director of the Directorate of Graduate Training, welcomed participants and commended the team for bringing its work to a wider audience. He noted that universities demonstrate their value to society when knowledge developed through research and scholarship informs decisions beyond the campus. Graduate research, including the work of master’s and doctoral students, helps generate and develop ideas that can be tested against real conditions and contribute to practical solutions.
A Shared Responsibility for a Growing City
Representing the Vice Chancellor, Prof. Moses Musinguzi commended the researchers for addressing an issue of national importance. He reaffirmed the university’s commitment to serving the country through knowledge and collaboration, and called on government agencies, local authorities and development partners to draw on the expertise available at the institution. Water, land and urban growth are interconnected, he noted, and the management of rapidly expanding cities must be guided by sound evidence.
For the university, the workshop offered an opportunity to connect research with the institutions and communities that may put its findings to use. The model’s potential depends not only on its technical capacity, but also on whether planners and decision makers can incorporate its insights into the choices they make. Continued engagement between researchers and end users will therefore be important as the work develops.
In her address, Chief Guest Hon. Hajjat Minsa Kabanda thanked Makerere University for convening the workshop and recognised the contribution of its scholars to national development. She described the growth of Kampala and the surrounding metropolitan area as both an opportunity and a responsibility. As the country’s economic heart and home to millions of people, the city needs reliable services, including access to clean and safe water. The challenge is to ensure that expansion does not outpace the systems and natural resources required to sustain it.
“Kampala’s water challenges extend beyond administrative boundaries, so our response must be built on cooperation, shared evidence and responsible planning.” Hon. Hajjat Minsa Kabanda emphasized.
Hon. Kabanda said that the UREMWAS model could help government make better-informed decisions about the direction of urban growth, the protection of natural resources and the location of water infrastructure investment. She also pointed out that the metropolitan area extends beyond the administrative boundaries of Kampala itself. Water and land pressures do not stop at those boundaries, making coordination among the ministry, Kampala Capital City Authority, neighbouring local governments, water utilities and researchers essential.
The Minister assured the university that her ministry would study the findings and consider how they could inform its planning work. She encouraged the research team to maintain a close relationship with policymakers so that the model can remain relevant to decisions as the metropolitan area changes. She also called on citizens to protect wetlands, use water responsibly and observe planning guidelines, stressing that the future of the city will be shaped by the actions of both public institutions and residents.
Turning Research into Public Action
Her remarks underscored the role universities can play as partners in public decision making. By bringing together research expertise, emerging talent and the freedom to examine difficult questions, institutions of higher learning can help government understand complex challenges and consider options grounded in evidence. She congratulated Makerere on its research tradition and encouraged it to continue producing work that responds to the needs of the country.
The workshop closed with a shared recognition that disseminating the findings is a starting point rather than an end in itself. The research team and its partners expressed the need to continue engaging government and other stakeholders, share the results more widely with local leaders and communities, and refine the model as further data becomes available. These next steps will help determine how effectively the research can support planning in Greater Kampala and whether its approach can be useful in other urban areas.
The timing of the work is significant. Decisions made now about land use, housing, drainage and water infrastructure will influence the shape of Greater Kampala for years to come. Once wetlands have been damaged, settlements established in unsuitable locations or infrastructure built without adequate coordination, correcting the consequences can be difficult and costly. A model that allows decision makers to explore possible outcomes in advance offers an opportunity to identify risks earlier and weigh development choices more carefully.
For residents, the stakes are tangible. Reliable water affects household routines, public health, livelihoods and the ability of businesses and institutions to operate. Protecting the resources that sustain supply is therefore not separate from the wider ambition to build a productive and liveable city. The challenge is to ensure that urban growth improves people’s lives without weakening the environmental systems on which those lives depend.
By bringing researchers and decision makers into the same conversation, Makerere’s UREMWAS dissemination workshop demonstrated how university research can contribute to a shared understanding of a public problem. The work does not remove the difficult choices facing the metropolitan area, but it offers a way to examine those choices with a clearer view of their possible consequences. As Greater Kampala continues to grow, the task ahead will be to turn that evidence into coordinated planning, responsible development and sustained protection of water resources.
The gathering marked a step in moving the UREMWAS findings from a research project into wider public and policy discussion. The central message was clear: the future of Greater Kampala’s water security will depend not only on how much water can be supplied, but also on how the city grows, how its natural systems are protected and how well the institutions responsible for its future work together.
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