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VC Interacts With AR Staff to Enhance Service Delivery

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The Vice Chancellor, Prof. Barnabas Nawangwe on Friday, 10th May 2019 briefly interacted with staff from the Academic Registrar (AR)’s Department led by the Academic Registrar, Mr. Alfred Masikye Namoah. The interface was aimed at enhancing service delivery to students, alumni and members of the public.

"You are doing a commendable job, but I would like you to do more. We are here to interact and come up with some new ideas in a bid to serve the students, alumni, staff and other stakeholders better," said the Vice Chancellor, Prof. Barnabas Nawangwe.

The meeting that started at 2:30pm in the Main Building Council Room was attended by staff from Makerere University Public Relations Office and staff working in the following Divisions in the AR's Department: Central office; Examinations and Transcripts; Certificates, Ceremonies and Publications;  Undergraduate Admissions and Records.

The Vice Chancellor in his brief address also reiterated the importance of the AR Department in building a positive image of the University.

"The Department of the Academic Registrar is very central in the operations of the University. Your service that involves managing academic records is key in building and protecting the image of the University. So, the way you serve the students, alumni, staff and stakeholders is very critical in maintaining a good image of the University," emphasised the Vice Chancellor.

"You have made major strides in improving the operations of the University. In your service to students, alumni, staff and other stakeholders, please go the extra mile to be courteous, professional, record complaints from students, alumni and stakeholders, and put in place a system to track records as well as information received," said the Vice Chancellor.

On behalf of the team, the Academic Registrar, Mr. Alfred Masikye Namoah commended the Vice Chancellor for initiating the interaction. "We have goodwill from the Vice Chancellor. He ensured that the Department recruited staff who have been designated to serve in the respective Divisions and Colleges and that the Transcripts Office acquires computers. I equally encourage my colleagues to go the extra mile to improve service delivery," said the Academic Registrar.

The Deputy Registrar (Undergraduate Admissions and Records), Mr. Charles Ssentongo (Left) with some of the staff that attended the meeting

Mr. Masikye Namoah reported that through the recruitment drive, substantive Registrars have now been positioned at both College and School levels. He further highlighted the following as strategies aimed at enhancing service delivery:

i) Beefing up the number of staff in the Transcripts office. These are now scheduled to undertake training on uploading results into the system

ii) The newly-recruited have been inducted and sensitized on their roles and responsibilities

iii) Initiated consultations to decentralise submission of clearance forms to College level

In line with improving service delivery, the Deputy Registrar (Examinations and Transcripts), Mr. Tom Otim informed the meeting that on 24th March 2019, he issued a notice requesting graduates whose transcripts for one reason or the other are yet to be issued to report such matters directly to his office in Room 512, Level 5, Senate Building.

To further improve records keeping and management, the Deputy Registrar (Undergraduate Admissions and Records Division), Mr. Charles Ssentongo, requested for a special consideration of recruitment of at least two (2) additional members of staff to serve in the Records Office.  "The workload specific to academic files and management of records remains enormous. We therefore request for additional recruitment of at least two (2) members of staff in the Records Office."

The Principal Public Relations Officer, Ms. Ritah Namisango used the same opportunity to emphasise the importance of upholding excellent customer care when handling students, alumni, staff and other stakeholders.

"Excellent customer care and timely delivery of services to students, alumni, staff and other stakeholders significantly impacts on the reputation of the University. Therefore, each and every one of us has a stake in building the corporate image of this great institution" remarked Ms Namisango.

Wrapping up the meeting, the Vice Chancellor pledged to continue the discussion on service delivery by holding a follow-up meeting with AR Department Staff at their home in the Senate Building.

Article by Public Relations Office

 

Mark Wamai

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Call for Research Support Applications from Master’s Students who have Completed their First Year of Taught Classes at Makerere University

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Call for Research Support Applications from Master’s Students who have Completed their First Year of Taught Classes at Makerere University. Photo: Nano Banan 2

Makerere University, in partnership with Norwegian University of Life Sciences, Independent University of Bangladesh, Eduardo Mondlane University, and Pokhara University, with funding from Norwegian Programme for Capacity Development in Higher Education and Research for Development (NORHED), is implementing a project: ‘Co-creating Knowledge for Local Adaptation to Climate Change in LDCs (COLOCAL).

The expected outputs of the project include strengthened educational and research capacity, improved knowledge on inclusive Locally Led Adaptation (LLA) and Community Based Adaptation (CBA) including delivering skilled knowledge co-creators, and partnerships to support needs-driven, locally-based and contextually sensitive adaptation. The outputs are anticipated to influence policy, planning and practice around LLA and CBA through collaborative learning and knowledge translation.

In line with targets and activities for 2026/2027, COLOCAL project is offering research support for three (3) Master’s students who have completed their first academic year of taught classes at Makerere University and are interested in undertaking research under one of the following thematic areas. The students MUST have undertaken the course offered under the auspices of the project on Disability, Social Justice and Climate Resilient Development.

Requirements:

  • A first degree from a reputable university in a field related to the focus of the project
  • Ugandan citizen below 35 years
  • Good command of English (spoken and written)
  • Demonstrated interest in inclusive and climate resilient development
  • Evidence of practical experience in conducting relevant research during and after undergraduate level
  • Evidence of full payment of all university fees for the first academic year
  • The Masters programme being undertaken MUST have explicit content on climate change mitigation and adaptation
  • Special consideration will be given to students with disabilities, financial challenges, students from ethnic minority groups, internally displaced students, among others

Scholarship and study/research conditions

Availability to complete all research activities in a maximum of 10 months.

Scope of the scholarship

The project will specifically cover stipends and support for field activities only. Support with tuition fees, for the research year, will be provided for students who will complete and submit the research thesis for examination within 10 months from the date of receiving the scholarship offer letter.

How to apply

Interested and eligible candidates should submit the following documents: Application letter, research concept note of not more than 2 pages, academic transcripts/certificates, an updated CV (including contacts of at least two referees) and two recommendation letters.

Send applications via email to: colocal.caes@mak.ac.ug, not later than 20th May, 2026. This contact can as well be used for inquiries, where necessary.

Mak Editor

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Request For Consultancy Services: Training & Digital Solutions Expert

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Infectious Diseases Institute (IDI) Request For Consultancy Services: Training & Digital Solutions Expert. Makerere University, Kampala Uganda, East Africa

The Makerere University Infectious Diseases Institute (IDI) Limited implemented a Gates Foundation training program dubbed “Principle of Management Excellence for Research training” PRIMER in francophone countries, namely, Mali, Cameroon and the Democratic Republic of Congo (DRC). This training was delivered by content experts and experienced practitioners, not professionally trained experts. As such, limiting the quality of slide decks, which were largely fragmented with text rather than graphical and infographic elements that suit a mature audience. To effectively deliver a research training program, advanced, engaging, and efficient tools are critical for fostering audience engagement and participation, and for learning and assessment in research management excellence. To achieve this, IDI seeks to hire an expert to:

  1. design and deliver a set of integrated advanced slide decks combining text, visual learning materials (graphical and infographics) and case scenarios
  2. develop a virtual bilingual community learning platform (VBCLP), i.e. with in-built French and English to engage alumni,
  3. develop and automate a pre-course assessment system that potential trainees fill out, and it automates results that are presented in statistical form for easy interpretation and decision making.

Details: https://shorturl.at/Rzn8d

Apply to: EAkankwasa@idi.co.ug

Deadline: 5 June 2026, 5 PM EAT

Mak Editor

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Makerere University Waste Management Boosted by Centenary Bank

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Prof. Barnabas Nawangwe (3rd L) shakes hands with Centenary Bank's Mr. Sunday Julius (C) as L-R: Mr. Simon Kizito, Prof. Sarah Ssali, Prof. Henry Alinaitwe, Mr. Paul Agaba and SSP Kaheebwa Geoffrey applaud on 11th May 2026. Donation of 30 waste bins by Centenary Bank’s Makerere Branch as part of ESG objectives, 11th May 2026, Freedom Square, Makerere University, Kampala Uganda.

Waste Management efforts at Makerere University have been boosted by a donation of 30 waste bins by Centenary Bank’s Makerere Branch. The bins received on Monday 11th May 2026 in the Freedom Square by the Vice Chancellor, Prof. Barnabas Nawangwe in the company of the Deputy Vice Chancellor (Academic Affairs), Prof. Sarah Ssali, Deputy University Secretary, Mr. Simon Kizito and other officials were handed over by the Branch Manager, Mr. Sunday Julius.

Appreciating the donation from Centenary Bank on behalf of University Management, Prof. Nawangwe noted that Makerere University strives to maintain “the cleanest environment in Kampala”, especially as a good example to future leaders, the students.

Donation of 30 waste bins by Centenary Bank’s Makerere Branch as part of ESG objectives, 11th May 2026, Freedom Square, Makerere University, Kampala Uganda.
Some of the 30 bins donated by Centenary Bank Makerere Branch.

Acknowledging earlier donations to the Halls of Residence by Centenary Bank, Prof. Nawangwe described the ceremony as “the beginning of a long journey of collaboration in environmental stewardship,” with separation of plastics from biodegradable waste earmarked as the next step in user education.

In his remarks, Mr. Sunday noted that the donation was in line with the Bank’s Environmental, Social and Governance (ESG) objectives, particularly the Social component, where supporting institutions with waste management facilities to enhance hygiene is key. “It is important for Centenary Bank to give back to the society where it makes money”, he emphasized.

Officials pose for a group photo after the donation ceremony. Donation of 30 waste bins by Centenary Bank’s Makerere Branch as part of ESG objectives, 11th May 2026, Freedom Square, Makerere University, Kampala Uganda.
Officials pose for a group photo after the donation ceremony.

Describing Makerere University as the “main institution that Centenary Bank operates a branch”, Mr. Sunday recognised the donation as a step in the right direction with a valuable partner.

The newly-donated bins will be placed in various public locations under supervision of the Estates and Works Directorate.

Mark Wamai

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