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Trustees Commended as MURBS Registers 17% Record Return on Investment

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Countless commendations from Management, Scheme Members and the Regulator – Uganda Retirement Benefits Regulatory Authority (URBRA) representatives poured in as the Makerere University Retirement Benefits Scheme (MURBS) gave details of the 17% rate of return on members’ opening balances as at 1st July 2017. This was at the 8th MURBS Annual General Meeting (AGM) held on Wednesday, 24th October 2018 in the Main Hall.

“On behalf of the University Management and the Director Human Resources, I would like to appreciate the MURBS Board of Trustees (BoT) for a job well done. Last week, MURBS organised a Joint Press Conference with the University Leadership at which the Chairperson Council-Eng. Dr. Charles Wana-Etyem praised the Board of Trustees upon the stewardship that led to the declaration of 17% return on investment,” remarked Mrs. Dorothy Senoga-Zake.

Mrs. Senoga-Zake further remarked that the Human Resources Directorate was in constant receipt of positive reports from retirees whose benefits were processed on time. “I also thank MURBS for promptly updating member statements and as a member, I am constantly aware of the monies deposited on my account,” she added.

L-R: Mr. Walter Yorac Nono and Mrs. Dorothy Senoga-Zake (Rear) with Mr. Robert Katuntu and Mr. Wilson Kayindi (Front) at the 8th MURBS AGM

She however expressed surprise that only six hundred out of the approximately four thousand scheme members are registered on the online portal according to the MURBS Annual Report. She therefore urged the unregistered members to expressly approach the Scheme Office and take advantage of this service so as to receive notifications of deposits and quickly follow up on any unremitted funds.   

Speaking on behalf of the Regulator – URBRA, Ms. Lisa Betty Oyella commended the MURBS Board of Trustees for once again putting up a tremendous performance leading to the declaration of a 17% sector high return. She also lauded MURBS’ commitment to implementing all URBRA recommendations and effecting policies that improve the Scheme’s efficiency.
 
“MURBS is a very cooperative team and we commend them for always sparing time to participate in URBRA activities. We held a Trustee Training earlier today, where we needed Trustee from an exemplary scheme in the sector to speak to participants and were happy when Dr. John Kitayimbwa agreed to make a presentation despite the short notice. Please note that his willingness to join us was in the midst of preparing for this AGM,” lauded Ms. Oyella.

She also thanked the scheme members for attending the 8th AGM, noting that the annual gatherings present a platform where the regulator can interact with them and take note of matters arising. These notes, she said, can then be used to make recommendations to the BoT to help improve scheme operations.

L-R: Ms. Lisa Betty Oyella, Mr. Davis Mbuga, Ms. Janet Iremera (Rear) and MURBS' Ms. Susan Khaitsa listen to proceedings at the 8th AGM, Makerere University, Kampala Uganda

Upon registering for 8th AGM, members were handed a copy of the MURBS Annual Report for the year ended 30th June 2018. Prominently displayed on the cover page is a photograph of a beaming retiree, former Dean, and prolific publisher of the School of Public Health, College of Health Sciences (CHS), Prof. David Musoke Serwadda.

“I was completely stunned that I received my retirement benefits within two weeks of submitting my application. I immediately invested my money and I now earn a monthly income from it – EXCELLENT SERVICE!” reads a caption in the Annual Report attributed to Prof. Serwadda.

The Chairperson MURBS Board of Trustees, Mr. Wilber Grace Naigambi in his remarks shared that the scheme had paid out benefits amounting to UGX3.79billion to exiting members during the financial year ended 30th June 2018, compared to UGX3.22billion the previous year.

“Our target of paying out benefits to members under normal retirement is thirteen working days upon receipt of the application form and complete paperwork. I am glad to report that during the financial year 2017/2018, we paid out benefits on average within six days.

Cover Page of the MURBS Annual Report for the year ended 30th June 2018 with happy retiree Prof. David Musoke Serwadda

"I would also like to report that in the course of the last financial year, we paid out death benefits amounting to UGX132million in respect of ten members” said the Chairperson.

Mr. Naigambi also informed the AGM that MURBS had launched the Departmental Ambassadors Programme, which was another first of clear succession planning in Uganda’s Retirement Benefits sector. Officially launched on 27th February 2018, the Ambassadors Programme membership quickly grew to forty two as at 30th June 2018. Ambassadors have since appointment undergone training in the basics of managing retirement benefits schemes and been closely exposed to MURBS operations, through participation in Trustee meetings and Board activities.

“As part of strategies to secure the retirement of our members, MURBS has started awareness programmes to popularise the annuity payment option as a viable alternative to the current lump sum payment. We believe that the annuity option is a better way of ensuring that our members have a regular income after retiring from service, and our Departmental Ambassadors have been trained on the same” added the Chairperson.

In accordance with the Board Charter; the performance of the MURBS BoT was evaluated for the period 1st July 2017 to 30th June 2018 by an independent consultant; J. Samuel Richards and Associates Certified Public Accountants. Reading the results of the evaluation on behalf of the consultant, Mr. Robert Katuntu, CPA, reported that the BoT demonstrates a high degree of competence, due skill and care in managing MURBS.

The Chairperson, MURBS Board of Trustees-Mr. Wilber Grace Naigambi delivers his remarks at the 8th AGM

“MURBS operations are to a great extent compliant with applicable laws and regulations, as well as the Scheme’s governance policies and procedures and, majority of the Scheme’s members are satisfied with the Board’s performance” read Mr. Katuntu from part of the evaluation.

The Scheme’s Independent Auditors; KPMG Certified Public Accountants, also gave MURBS a clean bill of health. “In our opinion, the financial statements give a true and fair view of the financial position of Makerere University Retirement Benefits Scheme as at 30th June 2018, and of its financial performance and its cash flows for the year then ended in accordance with International Financial Reporting Standars, the financial provisions of the Scheme Trust Deed and Rules and Uganda Retirement Benefits Regulatory Act, 2011” read Mr. Wilson Kayindi on behalf of KPMG.

Prior to discussion of the Scheme’s financial reports, the 8th AGM’s emcees; MURBS’ Principal Pension Officer-Ms. Susan Khaitsa and Mr. David Ddumba Walakira recognised the presence of the Director Internal Audit-Mr. Walter Yorac Nono, Deputy University Secretary-Mr. Yusuf Kiranda, Chairperson Makerere University Academic Staff Association (MUASA)-Dr. Deus Kamunyu Muhwezi, Chairperson Makerere University Administrative Staff Association (MASA)-Mr. Vincent Abigaba and University Imaam- Hajji Sam Ahmad Ssentongo. Also recognised were URBRA Officials Mr. Davis Mbuga and Ms. Janet Iremera.

Dr. Kitayimbwa kicked off his moderation of the discussion by recognising the presence of the Bank of Uganda’s Mr. Allan Betabe, CFA, who guides the MURBS BoT on Investments. Responding to one of the questions from the audience on the fate of some members’ unremitted funds in terms of benefiting from the 17% record return, he explained that investments made by MURBS are only on the basis of funds received, as per URBRA regulations.

Representatives from MURBS' service providers, Stanbic Bank Uganda, Sanlam Investments East Africa, GenAfrica Asset Managers Limited and Octagon Uganda Limited (Front) and part of the audience (Background) at the 8th AGM, Makerere University, Kampala Uganda

“As mentioned by the Chairperson in his remarks, Court awarded the Scheme UGX23billion as unremitted In-House funds from the University in October 2017, together with an interest of 7% per annum effective 1st April 2009. We are hopeful that we shall secure these monies on behalf of our affected members and proceed to invest them,” explained Dr. Kitayimbwa.

Still on investments, another member questioned why a big percentage of the Scheme’s investments at 65% and 7.1% are allocated to Treasury bonds and Treasury bills respectively, and yet there were other investment vehicles into which funds could be diversified so as to earn higher returns for members. In his response, the Secretary, BoT appreciated the suggestion but reiterated that the spirit of the URBRA Act is to ensure that all Schemes in the sector invest members’ benefits safely.

“The UBRA Act limits asset categories by which schemes can invest funds. Additionally, all fund managers have to be licensed by URBRA. So whereas there are so many riskier but higher returning investment vehicles, MURBS cannot employ their services unless they are recognised as fund managers by the sector regulator URBRA” added the Secretary BoT.

The biggest commendation of the day to MURBS came from the eighty two year old former Professor of Biochemistry at Makerere University, Prof. Edward Kakonge. Speaking softly but authoritatively, Prof. Kakonge sincerely thanked the Board of Trustees for all the great work done in profitably investing members’ benefits, as well as the plans to recover all unremitted funds.

MURBS and Council Member, Assoc. Prof. Wilson Tumps Ireeta (with microphone) poses a question during the session to discuss financial reports at the 8th AGM

“I was so happy to see my name in the New Vision (published 19th October 2018) among those whose benefits were ready for collection from MURBS,” added Prof. Kakonge.

The Chairperson MURBS BoT thanked all scheme members for the huge turn up at the 8th AGM, and prayed for an even bigger audience at the 9th AGM. He thanked the University Management, URBRA representatives and all service providers for attending the meeting and contributing to the record 17% return.
 
The total MURBS fund value grew by 36% (UGX37billion), climbing from UGX104.5billion as at 30th June 2017 to UGX142billion as at 30th June 2018, representing the biggest fund growth over the last five years. The growth was mainly driven by; recovery in performance of the equity market, and increase in members’ salaries which in turn increased contributions to the scheme. Payment by the University of UGX10billion owed to the scheme and the vigilance of trustees in pursing an aggressive investment strategy were additional contributors to the growth.

In his closing prayer, University Imam Hajji Ssentongo thanked the Almighty God for according us a bounty of peace and tranquillity during the course of the 8th AGM. He also prayed for divine enablement that the leaders and members of MURBS may be able to achieve the vision, mission and values of the Scheme.

Article by Public Relations Office

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MUST Benchmarks Makerere’s Grants Management System

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Seated L-R: Prof. Sylvia Nannyonga-Tamusuza, Mr. Simon Kizito, Prof. Barnabas Nawangwe, Prof. Pauline Byakika-Kibwika, Prof. Joseph Ngonzi, Prof. Robert Bitariho, and Ms. Robinah Nakakeeto with Makerere Management and the rest of the MUST delegation (Standing) on 23rd July 2026. Vice Chancellor, Prof. Barnabas Nawangwe and Members of Management host delegation from Mbarara University of Science and Technology (MUST) led by the Vice Chancellor Prof. Pauline Byakika-Kibwika to benchmark the Grants Management System, 23rd July 2026, Makerere University, Kampala Uganda, East Africa.

The Vice Chancellor, Prof. Barnabas Nawangwe and Members of Management on 23rd July 2026 hosted a delegation from Mbarara University of Science and Technology (MUST) led by the Vice Chancellor Prof. Pauline Byakika-Kibwika. The visit follows the formation of the Grants Office under the newly opened MUST Research Institute. This delegation was therefore keen to benchmark Makerere University’s Grants Administration and Management Support Unit (GAMSU)’s experience as the office responsible for managing all MUST’s research and innovation funding takes shape.

Welcoming the delegation, most of whom are alumni of Makerere University, the Vice Chancellor Prof. Barnabas Nawangwe commended MUST on strides made in human capacity development throughout the 37 years of existence, particularly in the health sciences.

Prof. Pauline Byakika-Kibwika signs the Visitors' Book during her courtesy call on Prof. Barnabas Nawangwe in his office. Vice Chancellor, Prof. Barnabas Nawangwe and Members of Management host delegation from Mbarara University of Science and Technology (MUST) led by the Vice Chancellor Prof. Pauline Byakika-Kibwika to benchmark the Grants Management System, 23rd July 2026, Makerere University, Kampala Uganda, East Africa.
Prof. Pauline Byakika-Kibwika signs the Visitors’ Book during her courtesy call on Prof. Barnabas Nawangwe in his office.

“We have collaborated in various areas, particularly in medicine – I see many of our researchers publishing together, and we have joint programmes, especially in HIV/AIDS research” the Vice Chancellor remarked, before adding “Our collaboration in medicine is very strong, and it would be good to expand this collaboration to other disciplines.”

Prof. Nawangwe emphasized that although this was a benchmarking visit, the learning process is two-way and as such, the team from Makerere is equally keen to learn from their MUST counterparts. “As a slightly smaller university, you may have more time to reflect on issues than we do,” he explained.

Prof. Barnabas Nawangwe (L) presents the Makerere@100 Coffee Table Book to Prof. Pauline Byakikia-Kibwika (R). Vice Chancellor, Prof. Barnabas Nawangwe and Members of Management host delegation from Mbarara University of Science and Technology (MUST) led by the Vice Chancellor Prof. Pauline Byakika-Kibwika to benchmark the Grants Management System, 23rd July 2026, Makerere University, Kampala Uganda, East Africa.
Prof. Barnabas Nawangwe (L) presents the Makerere@100 Coffee Table Book to Prof. Pauline Byakikia-Kibwika (R).

In her remarks, Prof. Byakika-Kibwika thanked the Vice Chancellor and University Management for accepting to host the benchmarking delegation, noting that it was a homecoming visit for her and several colleagues. She equally acknowledged that collaborations in Medicine take the lion’s share of existing work between two intuitions.

“Our largest faculty, formerly the Faculty of Medicine, has recently been renamed the Faculty of Health Sciences to better reflect its broader mandate. However, our other faculties include: Faculty of Science, Faculty of Business and Management Sciences, Faculty of Interdisciplinary Studies, Faculty of Computing and Informatics, and the Faculty of Applied Sciences and Technology (Engineering)” she explained.

Prof. Pauline Byakikia-Kibwika revels in the colours of her Alma mater. Vice Chancellor, Prof. Barnabas Nawangwe and Members of Management host delegation from Mbarara University of Science and Technology (MUST) led by the Vice Chancellor Prof. Pauline Byakika-Kibwika to benchmark the Grants Management System, 23rd July 2026, Makerere University, Kampala Uganda, East Africa.
Prof. Pauline Byakikia-Kibwika revels in the colours of her Alma mater.

She added that in 2026, MUST established the Faculty of Agriculture, Environment and Veterinary Sciences, and is restructuring the Faculty of Interdisciplinary Studies to strengthen its focus as a science and technology university. Away from academia, Prof. Byakika-Kibwika shared that MUST’s hitherto semi-autonomous research centres had been brought under the umbrella of a Research Institute, “to provide a coordinated framework for research.”

They include the Centre of: Pharmaceutical Biotechnology and Traditional Medicine; Innovation and Technology Transfer; Tropical Forest Conservation; Maternal, Newborn and Child Health; Entrepreneurship; and Public Policy and Economic Data.

Turning to the gist of the visit, Prof. Byakika-Kibwika noted that as MUST continues to restructure its units and grow it’s grants portfolio, tapping into Makerere University’s wealth of experience in attracting and managing funding from both the Government and development partners is inevitable.

The meeting in session. Vice Chancellor, Prof. Barnabas Nawangwe and Members of Management host delegation from Mbarara University of Science and Technology (MUST) led by the Vice Chancellor Prof. Pauline Byakika-Kibwika to benchmark the Grants Management System, 23rd July 2026, Makerere University, Kampala Uganda, East Africa.
The meeting in session.

Makerere, as the leading university in the country, continues to support other universities, and we would like to benefit from that experience,” Prof. Byakika-Kibwika remarked. “We hope to learn from both your achievements and your challenges so that we can improve our own systems” she concluded.

The meeting was attended by the Acting University Secretary-Mr. Simon Kizito, University Bursar-Mr. Evarist Bainomugisha, Director Research, Innovation and Partnerships-Prof. Robert Wamala, Director Research and Graduate Training-Prof. Julius Kikooma, Head GAMSU- Prof. Sylvia Antonia Nakimera Nannyonga-Tamusuza, Member of Makerere University Research and Innovations Fund (Mak-RIF) Coordinator-Dr. Roy William Mayega and Advancement Office’s Mr. Vincent Lubega Nsamba.

The MUST delegation included; Deputy Vice Chancellor (Academic Affairs)-Prof. Joseph Ngonzi, Deputy Vice Chancellor (Finance and Administration)-Prof. Robert Bitariho, University Secretary-Mr. Vincent Kansiime Kwatampora, and Chief Human Resources Officer-Mr. Prinari Behangana. Others included Finance Manager-CPA Annah Atuhaire, MUST Research Institute Chief Research Officer-Assoc. Prof. Angella Musiimenta, Principal Legal Officer-Mr. Timothy Mugumya, Deputy Secretary (Planning)-Ms. Robinah Nakakeeto and Dean Faculty of Business and Management Sciences-Dr. John Baguma Kule.

Mark Wamai

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Charting The Course for Tomorrow; Makerere University Unveils its Strategic Plan 2026-2030

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By Murungi Gloria N.

Building a century of excellence, Makerere University Strategic Plan 2026-2030 lays a clear roadmap to strengthen research, innovation, transformative education as well as national and global development over the next five years.

Makerere University launches the strategic plan 2025-2030 central(c)Hon. Henry Musasizi, left(L) Mrs. Lorna Magara, second right Guild President Makerere University, third right Prof. Barnabus Nawangwe.

On Thursday 2nd July 2026, at Makerere Main Campus, the launching event gathered government leaders, development partners, university leaders and dignitaries such the Minister of Finance, Planning and Economic Development, representative of the Executive Director of the National Planning Authority as well as the University Vice Chancellor. Makerere launched its strategic plan under the theme; ‘Optimizing the University’s Research Potential for National and Global Transformation.’

Preparing the strategic plan

‘Preparing this plan has been a process,’ the Deputy Vice Chancellor Finance and Administration, Prof. Herny Alinaitwe said. He emphasized that the strategic plan was developed through careful consultation, review and participation rather than being created in isolation. The previous Makerere University plan used to have long term of 10years. However, around 2019-2020 the National Planning Authority advised to adjust to the five years of National Development Plan (NDP IV) ensuring that the University contributes directly to the country’s development.

Prof. Henry Alinaitwe

Accelerating to national transformation

The Makerere University Vice Chancellor, Prof. Barnabas Nawangwe, began his speech by reaffirming University’s long-term vision. ‘Our vision is to be an outstanding leader of knowledge generation for societal transformation and development.’ He added the Makerere’s mission is to provide transformative and innovative teaching, learning, research and service responsive to dynamic national and global needs.

He emphasised that the new strategic plan is designed to transform Makerere into a research-led University and for this to happen we need to have more than 419 professors and 473 associate professors. Currently the university has 73 professors and 144 associate professors.

Prof. Barnabas Nawangwe

We are not removing undergraduate programmes but we want to reduce them gradually and increase graduate numbers because those are the ones going to do the innovations and transform the economy,’ continued Prof. Nawangwe. He stressed the postgraduate students play a crucial role in research and innovation and increasing postgraduates from 10% to 16.1% enrolment is therefore central to achieving the University’s vison of becoming a leading research institution.

He said, ‘Makerere University continues to contribute its fair share to transforming human capital in the country and economic development.’ He thanked and encouraged the government and other partners to further increase the goodwill towards the institution.

‘Today marks not the end of the process but the beginning of an even greater responsibility it’s successful implementation,’ noted the Chairperson of Makerere University Council, Mrs. Lorna Magara. reminded stakeholders that the launch is only the first step and its success will depend on faithful implementation.

She highlighted the central roles of higher education, research and innovation in Uganda’s economic transformation. ‘Let us therefore move with courage, lead with integrity, purse excellence without compromise and together we will build a much stronger Makerere for a stronger Uganda.’

 Transformation objectives

Prof. Nawangwe and the chairperson University Council Mrs. Lorna presented possible targets in the strategic plan, among them increasing PhD student enrolment from 15% to 35%, registered patents from 15 to 45, commercialised innovations from 25 to 65, STEM enrolment from 32% to 55%, postgraduate enrolment from 3700 to 7000 by 2030 and raise graduate employability from 45% to 65%within six months of graduation.

Mrs. Lorna Magara

Government commitment to the strategic plan

Speaking as the Guest of Honor, Minister of Finance, Planning and Economic Development, Hon. Henry Musasizi launched the strategic plan 2025-2030 describing it as a timely and forward-looking roadmap that aligns with Uganda’s vision 2040, the Fourth National Development Plan (NDP IV), and the country’s Tenfold Growth Strategy.

Hon. Henry Musasizi

‘This Strategic plan comes at an important time as the country works to grow its economy from about USD50 billion to over USD500 billion by 2040.’

 The Chief Guest, Hon. Herny Musasizi noted that Uganda’s ambition to expand its economy from approximately USD50 billion to over USD500 billion by 2040 will require sustained investment in research, innovation, industrialisation and human capital development, with universities playing a central role in achieving these aspirations.

He reaffirmed government’s commitment to continue working with Makerere University to build a growing income, industrialised and knowledge driven economy while stressing accountability, innovation and the need to apply research in solving Uganda’s development hardships. He also commended Makerere for aligning its strategic priorities with national development goals, explaining that such alignment would facilitate government support and resource allocation through the national budgeting process.

Leading to national economic transformation through universities

Reflecting on the central role of higher education in Uganda’s economic transformation, Samuel Kasule, the Senior Planner for Education and Skills, National Planning Authority appreciated Makerere roles.

Samuel Kasule

‘At the cornerstone of increased labour productivity is the role of universities especially in supporting the high impact sectors identified in the tenfold growth strategy,’ Mr. Kasule remarked.

He elaborated that universities are expected to equip graduates with the knowledge, skills and competencies needed to drive innovation across sectors such as minerals, oil and gas, agro-industrialisation, tourism and agriculture. He also argued the by producing highly skilled human capital as well as fostering innovation institutions like Makerere University will play a pivotal role in increasing labour production and accelerate economic growth achieving Uganda’s ambition of becoming a USD500 billion from USD50 billion under the Tenfold Growth Strategy.

Conclusion

Guided by its strategies direction of excellence, accountability, professionalism, integrity and respect together with inclusivity, the University has reinforced its commitment to advancing quality education, research and innovation. The launch of strategic plan 2025-2030 reflects this commitment by positioning the University as a key partner in Uganda’s development and transformation, consistent with national priorities.

Gloria Murungi

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Gulu University Benchmarks Makerere University’s Management of Mature Age Entry Examinations

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Staff from the Office of the Academic Registrar with the delegation from Gulu University at the Senate Building on 21st July 2026.

By Ochwo Gerald

The Office of the Academic Registrar on Tuesday 21st July, 2026, hosted a delegation from Gulu University on a benchmarking visit aimed at learning from Makerere University‘s long-standing experience in the administration and management of Mature Age Entry Examinations.

The Gulu University delegation was led by Dr. Helen Christine Amongin and included: Dr. Simon Peter Alarakol, Deputy Dean, Faculty of Medicine; Dr. Emmanuel Okurut, Deputy Dean, Faculty of Law; and Mr. Paul Oboke, Principal Assistant Academic Registrar (Admissions).

The delegation was received on behalf of the Academic Registrar, Prof. Buyinza Mukadasi, by Mr. Thomas William Baguma, Principal Registrar and Personal Assistant to the Academic Registrar. Also present were Mr. Simon Musoke, Head of Mature Age Examinations; Mr. Ochwo Gerald, Liaison and Communications Officer; Ms. Ssozi Priscila, Ag. Head of the Transcripts Section; and Ms. Assumpta Tushabirane from the Ceremonies and Certificates Section.

The Mature Age Scheme promotes inclusivity by catering for candidates who can meet admission requirements but are not be eligible to apply under the Direct Entry Scheme. To be eligible for Makerere’s Mature Age Entry Examinations, candidates must be at least 25 years old before 1st August of the year the exam is offered. The Scheme is open to Ugandans, East Africans and International applicants.

A group photo with the delegation at the Senate Building entrance. Makerere University, Kampala Uganda, East Africa.
A group photo with the delegation at the Senate Building entrance.

The benchmarking meeting focused on strengthening the management of Mature Age Entry Examinations and admissions. The Gulu University team sought to understand how Makerere University attracts prospective Mature Age applicants, the programmes that consistently register the highest number of applicants, the administration and security of the examinations, quality assurance mechanisms, the criteria and process for equating international academic qualifications, and the timelines for processing and issuing Mature Age Entry certificates. The discussions also covered candidate registration, results management, admissions procedures, and the use of technology to support efficient service delivery.

Welcoming the delegation, the Makerere University team led by Mr. Simon Musoke, Head of Mature Age Examinations, shared experiences and best practices that have enabled the University to sustain a credible, transparent, and efficient Mature Age Entry Scheme over the years.

Speaking during the meeting, Dr. Helen Christine Amongin thanked the Office of the Academic Registrar for its warm reception and willingness to share its institutional experience.

“We are grateful to the Office of the Academic Registrar for accepting to host us and allowing us to benefit from Makerere University‘s long-standing experience in managing special examinations. Thank you for opening your doors to us. We are leaving with valuable lessons that will strengthen our own systems, and when we return, we hope it will be to share our progress.”

Responding on behalf of the Academic Registrar, Mr. Thomas William Baguma conveyed Prof. Buyinza Mukadasi’s apologies for not attending due to other official commitments. He thanked Gulu University for choosing Makerere University as its benchmarking partner, noting that such engagements create opportunities for mutual learning.

“Benchmarking is a two-way process. While one institution comes to learn, the host institution also gains fresh perspectives. These engagements challenge us to reflect on, validate and continuously improve our own processes.”

Mr. Baguma reiterated Makerere University‘s commitment to sharing knowledge and fostering collaboration among higher education institutions in pursuit of quality assurance and excellence in academic administration.

The visit concluded with a guided tour of the Office of the Academic Registrar, where the delegation interacted with staff from key sections responsible for Mature Age Examinations, admissions, transcripts, certificates and ceremonies, providing them with first-hand exposure to the University’s operational processes. Both institutions expressed their commitment to continued collaboration and knowledge sharing to strengthen academic administration and expand access to higher education through credible and efficient admission systems.

Ochwo Gerald is the Communications & Liaison Officer, Office of the Academic Registrar, Makerere University

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