General
Mak Administrative Secretaries equipped with skills and knowledge
Over 40 Administrative Secretaries serving in the different Units of the University were equipped with valuable knowledge and skills on coping with the demanding nature and ever changing trends in the field of work.
During the Induction Workshop held on 5th and 6th April 2017 at School of Food Technology, Nutrition and Bio-engineering Conference Hall, participants received training focusing on the changing role of an Administrative Secretary. The participants gained multiple skills in multi-tasking and prioritization; effective communication; professional ethics; dealing with multiple bosses, difficult personalities and conditions; customer care services; records keeping and management and time management.
The participants listened to presentations on how to effectively work with others/teamwork, personal development, practical problem solving, conflict resolution, decision making as well as managing pressure and stress.
Opening the workshop, the Deputy Vice Chancellor (Finance and Administration), Prof. Barnabas Nawangwe emphasized the vital role played by Secretaries in the realization of the University Vision, Mission and Strategic Objectives. He thanked the Directorate of Human Resources for organizing the workshop and urged the Directorate to organize more of that kind for all categories of staff in the University.
According to the Director, Mrs. Mary K. Tizikara, the two days workshop focused on providing important information that would help Administrative Secretaries to align their duties and roles with the institution’s values and behavior. Mrs. Tizikara mentioned. She thanked Makerere University Appointments Board for the support rendered in the organization of the workshop.
Addressing the participants, Dr. Euzobia Baine Mugisha a Member of Makerere University Appointments Board who represented the Chairperson-Mr. Bruce B. Kabaasa said the induction workshop was the beginning of the holistic process of enhancing professionalism.
“I have listened to the participants and I am happy that this workshop has served the purpose. I encourage everyone to put into practice what you have learned. Let us try to socialize and work with everybody because you are at a work place. Avoid conflicts at work. Always remain conscious regarding your personal credibility. Credibility comes with experience and the professionalism you have on the job,” Dr. Baine Mugisha said.
Dr. Baine Mugisha, the representative of Makerere University Administrative Staff Association (MASA) in Council as well as the Appointments Board used the same occasion to appeal to Administrative Secretaries to join MASA.
In a captivating presentation titled, Dealing with Multiple Bosses, Ms Irene Tino from Uganda Management Institute informed the participants to always remember that there is no bad boss, but one could have a difficult boss. During the discussion, Ms. Tino said that Secretaries should learn how to manage, handle and balance the demands of multiple bosses. An Administrative Secretary with multiple bosses should manage time and prioritise tasks as well as sharing the list of tasks/assignments he/she is working on with the multiple bosses so as to understand his/her workload.
Focusing on Dealing with Pressure and Stress, Mrs. Tizikara said: “Pressure is something that drives you if it is not too much. If pressure is elevated and there is no time for recovery, then stress is felt. Long hours of work can affect your motivation and concentration. Once in a while, pressure is good since it can help one meet a few challenges and keeps the individual on track. Lack of pressure may lead to boredom since the job may become a routine.”
Presenting on Team Building and Management, Dr. Wilberforce Turyasingura, Dean-School of Business and Management at Uganda Management Institute said that the greatest outcomes are achieved as a result of teamwork. He said that with teamwork, individuals work together to accomplish more than what they could have done as individuals, but in an exciting, liberating, satisfying and enjoyable way. He mentioned that to build an effective team, the right people should be selected.
“Team building process involves gathering the right people and getting them to work interdependently to achieve high performance levels. If members share a common purpose and recognize that they need the efforts of everyone in the team, then it is teamwork. Working as a team comes with many benefits including: generating new ideas; providing support and help to team members; giving people a sense of belonging; helping them to learn from each other and develop, helping to achieve goals and objectives, experience and responsibility sharing, synergy development and common commitment to goals,” Dr. Turyasingura said.
He also highlighted the seven (7) steps involved in building an effective and cohesive team. These include; clarifying the team’s common goals and purposes, clarifying each person’s role in achieving the common purpose, clarifying the needs of the team’s internal and external clients, allowing conflicts to come to surface instead of stifling, working out effective ways to resolve conflicts based on the needs of the specific teams, not allowing individual interests to override those of the team and celebrating the milestones and success of the team.
Briefing participants on Customer Care and Customer Service, Mr. Ben Mugerwa from Uganda Management Institute explained that good customer service is taking that extra step to help even without being asked. It’s all about attitude and skills. He urged the participants to always communicate with professionalism, be organized, understand their role in the team and be a team player.
“The level of customer service that a customer expects will depend upon the past experiences and the type of organization they are dealing with. In the public sector, it has been difficult to implement a customer service type in organizations that are typically very process-oriented and usually in non-competitive situation!” Mr. Mugerwa stated.
He said that when the customer care is good, there will be increased satisfaction and increased use of services by the customers since the satisfied customers will tell their fellows. He added that for exceptional customer care; the staff must be professional and knowledgeable, friendly and courteous even when under pressure. He advised the Administrative Secretaries to be helpful, listen to customers, take responsibility and respond promptly to enquiries and problems.
Tipping the participants on Records Keeping and Management, Mr. Henry Akra-Uganda Management Institute informed them that record keeping is a routine activity taken in handling records while record management is the effort taken to handle records. He said that the record content, context and structure should be in order to serve as evidence, should be kept complete and every employee is responsible for managing records.
“When records are created, they have values attached to them; some are short term administrative values while others are long term physical values. Therefore, these values should be known and the retention schedule should be understood, whether to be deleted or retained.” Mr. Akra concluded.
In a one-on-one interaction with the Mak Public Relations Office team, the participants appreciated the knowledge and skills acquired. Most of them were fascinated by the general slogan "There is no bad boss, but you can meet a difficult boss." They were inspired with the experiences shared on managing a difficult boss.
Delivering the closing remarks, the Director Human Resources, Mrs. Tizikara thanked the staff in the Training and Development Division for organizing the workshop. She equally applauded the team in the Directorate of Human Resources for facilitating the different sessions of the workshop. The facilitators included: Mrs Dorothy Senoga Zake; Mr. Richard Mugisha; Mr. Lawrence Ssanyu; Ms Marvis Kansiime; Mr. Joseph Kalema; and Ms Josephine Apolot Opolot.
The training climaxed with award of certificates and a group photo.
Written by: MAK Public Relations Office
General
From Campus to Career: Makerere Advancement Office, 91st Guild and the DFCU Foundation Equip Students with Financial and Employability Skills
On 4th December, 2025, over 200 final-year students gathered at the School of Pharmacy Auditorium for the highly engaging Career & Financial Literacy Symposium, hosted by the 91st Students’ Guild, in partnership with the Makerere Advancement Office and the DFCU Foundation.
The symposium centred on student advancement through strategic partnership, convening students, administrators and development partners for a practical conversation on career readiness, financial literacy, employability, and personal development.
Advancement Through Partnerships
Speaking on behalf of the Makerere Advancement Office, Mr Awel Uwihanganye, Chief Advancement Officer, underscored the importance of partnerships such as the one with DFCU Foundation. He highlighted their importance in equipping students with marketplace skills and opportunities vital for individual growth after University.
He reflected on the university journey as a formative period for ideas, innovation, and lifelong relationships, noting that:
“University is where impressions are made, and future networks are born. The friendships, character, and collaborations you develop here become foundations for careers, enterprises and leadership later in life.”
Mr. Uwihanganye encouraged students to embrace entrepreneurship, creativity and innovation, arguing that the emerging workforce is driven by technology, multi-tasking ability and idea generation rather than traditional single-path employment. He challenged students to build businesses, use digital platforms productively, and regard employment as only one income stream, not the only one.
The Student Perspective — Discipline, Skills and Trust
Speaking on student growth and personal development, Dr. Rodney Rugyema, Deputy Dean of Students, highlighted the realities facing new graduates, especially those entering the job market for the first time. With humour and honesty, he urged students to approach growth intentionally and responsibly.
He called for delayed gratification, financial discipline and long-term decision-making, reminding students that wealth is built, not wished for. He emphasised the importance of skills beyond academic papers, stating that students must be equipped to create value, adapt, learn continuously, and gain competence relevant to modern work demands.
Dr. Rugyema underscored that trust, integrity and reliability remain the most non-negotiable pillars of professional advancement.
“Let people trust you enough to lend you an opportunity. Be a person who delivers. Your reputation is currency; it travels to rooms you are not in.” He noted
Financial Literacy for the Next Generation
The keynote training session was delivered by Mr. Simon Omara, Business Advisor representing the DFCU Foundation, who walked students through a highly practical presentation on financial planning, savings culture, credit management, record-keeping, career positioning and entrepreneurship.
With more than 10,000 graduates annually and less than 35% securing employment within the first year, Mr. Omara challenged students to practice financial and career ownership early. His presentation explored:
Key Competencies Students Must Build
- Financial management with a focus on budgeting, saving, and investing early
- Career readiness, CV development, interview skills, and personal branding
- Entrepreneurship and income diversification
- Record keeping and credit management
- Professional conduct and workplace preparation
He reminded students that the future belongs to those who are financially literate, skilled, trusted and entrepreneurial. Through relatable examples and actionable frameworks such as the 70–20–10 rule, the 7-second CV scan, and the 90-day post-graduation growth plan, Mr. Omara equipped participants with practical knowledge they could act upon immediately.
Why This Symposium Matters
This event stands as a testament to the power of partnership-driven student advancement, a core mandate of the Makerere Advancement Office. By convening industry partners like DFCU Foundation, the University continues to ensure that students graduate not only with knowledge, but with tools and readiness for opportunity.
The symposium strengthened linkages between academia and the labour market, expanded students’ perspective on financial independence, and emphasised the value of entrepreneurship, networks and character in shaping future leadership
The Makerere Advancement Office remains committed to facilitating opportunities that empower students to thrive beyond the gates of the University, through partnerships, mentorship, capacity-building, and exposure to real-world skillsets.
“ A degree alone is no longer enough. With partnership, preparation and purpose, our students can build futures anchored in knowledge, opportunity and resilience.” Mr Awel Uwihanganye noted during his remarks.
Caroline Kainomugisha is the Communications Officer, Makerere Advancement Office
Makerere University on 3rd December, 2025 hosted the Tumusiime Mutebile Annual Lecture, a tradition established to honour the life and legacy of the late Prof. Emmanuel Tumusiime-Mutebile, an outstanding alumnus and former Governor of the Bank of Uganda who passed away in 2022. The lecture not only reflects on his remarkable contribution to Uganda’s economic leadership, but also highlights how innovation, resilience, and intergenerational vision can shape Africa’s future.
This year’s edition was anchored on three key pillars—intergenerational leadership, economic resilience, and the power of innovation—themes that defined Prof. Mutebile’s career and continue to influence national development. Through this annual series, the University upholds his memory while also celebrating other African leaders whose work has left a lasting mark on the continent, using their legacies to inspire thoughtful dialogue, policy reflection, and the next generation of transformative thinkers.
Celebrating an Enduring Legacy
In her remarks, the Acting Vice Chancellor, Prof. Sarah Ssali, reflected on Prof. Mutebile’s lifelong commitment to excellence, integrity, and the transformative power of education. She highlighted his journey from a student leader at Makerere to one of the country’s most influential economic thinkers, noting how his leadership in monetary policy, fiscal reform, and economic stabilization reshaped Uganda’s economic trajectory.
Prof. Ssali emphasized that this public lecture series not only honours Mutebile’s legacy but also bridges academia and practice—challenging students, scholars, and national leaders to pursue knowledge that serves the public good. She expressed gratitude to the Bank of Uganda under Dr. Michael Atingi-Ego, dfcu Bank, the GRO Foundation, the Mutebile family, and the Advancement Office for their continued support in sustaining a platform that nurtures economic thought leadership and inspires future generations.
Rt. Hon. Emeritus Amama Mbabazi, a lifelong friend and contemporary of the late Prof. Emmanuel Tumusiime-Mutebile, delivered a deeply personal reflection during the lecture. He recalled their shared beginnings as young student leaders at Makerere, their early political activism, and the historical moments that shaped both their lives and the nation. Speaking as both confidant and colleague, he emphasized Mutebile’s disciplined approach to economic policy, his unwavering belief in strong, accountable institutions, and his commitment to evidence-based, long-term decision making. Mbabazi outlined three pillars of Mutebile’s legacy—policy integrity, institutional strength, and leadership that prepares the next generation—values he affirmed are central to the work of the Tumusiime Foundation, which he now chairs.
He underscored the critical role of the private sector in Africa’s transformation, stressing the need for productivity-driven economies, skilled young people, and policy ecosystems that encourage innovation. He further called for intergenerational leadership that deliberately transfers knowledge, builds enduring institutions, and creates real opportunities for young Africans to lead. In closing, he urged academia, policymakers, and industry to work in partnership, noting that Africa’s progress depends on disciplined leadership, investment in human capital, and a shared commitment to building a future stronger than the present.
Fiscal Policies that have stood the test of time
The Governor of the Bank of Uganda, Dr. Michael Atingi-Ego, honored the late Prof. Emmanuel Tumusiime-Mutebile with a heartfelt tribute, praising him as “a great tree whose roots ran deep beneath the soil of this nation, nourishing all who followed.” He noted that Uganda continues to benefit from the “shade” of the policies Mutebile planted during his 21-year tenure—policies that stabilized the economy, strengthened institutions, and protected the financial system through multiple crises. He highlighted Mutebile’s role in restoring price stability through cash budgeting, bringing inflation down from triple digits to single digits, guiding the country through the 2008 global financial crisis with disciplined monetary policy, and maintaining public trust during the 2011 inflation spike through clear and transparent communication.
Dr. Atingi-Ego also credited him for steering Uganda safely through the COVID-19 pandemic by introducing liquidity support for banks, credit relief for borrowers, and targeted foreign exchange interventions. Reflecting on Mutebile’s long-term impact, the Governor remarked, “These are the ideas he planted—he never lived to enjoy the shade of the tree, but today, the country rests under it.” He further celebrated Mutebile’s commitment to innovation, citing the 2016 amendments to the Financial Institutions Act that unlocked agency banking, bancassurance, and Islamic banking—reforms that today anchor Uganda’s impressive financial inclusion gains.
Intergenerational Leadership blends agility and emotional intelligence
Eng. Dr. F. F. Tusubira delivered a compelling and deeply reflective keynote, grounding the theme “Intergenerational Leadership, Economic Resilience and the Power of Innovation” in both history and lived institutional experience. He expressed serious concern that although Africa is the world’s youngest continent—with over 65% of its population below 35—its systems continue to sideline young people from leadership and national decision-making, even as they are repeatedly called “leaders of tomorrow.” He argued that this generational exclusion is not merely unfair but dangerous, warning that nations cannot secure economic resilience while locking out the very demographic best equipped to navigate a rapidly evolving, technology-driven world.
Drawing on African proverbs, global case studies, and personal anecdotes from Makerere and national institutions, he demonstrated how younger generations bring idealism, agility, innovation, and risk-taking—qualities essential for competitiveness—while older generations contribute emotional intelligence, institutional memory and a heightened sense of danger. He emphasized that progress requires blending these strengths through deliberate structures: fair representation of youth in boards and executive spaces, shared decision-making, reverse mentorship, and an institutional culture that values every generational perspective.
Dr. Tusubira also highlighted the urgent need for education reform, criticizing the continent’s entrenched “learning to pass exams” culture and calling for systems that cultivate creativity, problem-solving, and technical capability. He cautioned that without investing in human capital, digital literacy, and inclusive innovation ecosystems, Africa risks losing the very foundation of future competitiveness. His message was clear and powerful: intergenerational leadership is not optional—it is a survival strategy for institutions, businesses, and nations, especially in an era where, as he quoted, “it is not the strongest who survive, but those most responsive to change.”
The lecture was further enriched by an engaging panel discussion, which was moderated by Prof. Edward Bbaale, the Principal, College of Business and Management Sciences. He opened the discussion by deliberately centering today’s students and emerging leaders, framing the session as an intellectual reflection on the life, values and legacy of the late Prof. Emmanuel Tumusiime-Mutebile. He positioned the lecture’s theme — Shaping Africa’s Future: Intergenerational Leadership, Economic Resilience and the Power of Innovation — as urgent and practical, and introduced a cross-disciplinary panel whose expertise mirrors that urgency: Eng. Dr. F. F. Tusubira, Mr. Charles Mudiwa the Managing Director Dfcu Bank, and Prof. Faisal Buyinza the Ag. Dean, School of Economics.
Prof. Bbaale’s moderation enabled panelists to offer guidance on structural and cultural barriers to youth inclusion, the role of institutions in building resilience, and how academia, industry and policy can work together to turn innovation into jobs and scalable solutions — all the while reserving time for direct audience engagement and practical policy takeaways. Collectively, the panelists urged dismantling age-biased barriers and credential rigidities, creating new entry points and “tables” for youth leadership, scaling finance and training for startups and agribusiness, reforming pedagogy to prioritise skills and creativity, and deepening public-private-academic partnerships so innovation becomes inclusive growth rather than isolated experimentation.
The Family’s heartfelt appreciation
Mrs. Betty Tumusiime-Mutebile delivered heartfelt closing remarks, offering gratitude on behalf of the family and the Tumusiime-Mutebile Foundation. Speaking with deep emotion, she reflected on the late Professor’s character—his honesty, humility, hard work, and unwavering commitment to service above self. She thanked Makerere University, the Bank of Uganda, the Foundation’s leadership, and the many friends and colleagues who have continued to uphold his legacy, noting that although nearly four years have passed since his departure, his memory remains vivid and powerful for the family.
She recalled his devotion to both his public duty and his home, sharing personal stories of his leadership within the family and his steadfast faith that shaped their daily lives. Mrs. Tumusiime-Mutebile also highlighted the Foundation’s ongoing work in youth skilling, ethical governance, and private-sector development—initiatives rooted in his own vision. She concluded by inviting continued partnership to sustain the legacy he built, and led the gathering in singing his favourite chorus, a tender tribute to a man whose influence, she said, endures through the lives he touched.
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