General
Mak Administrative Secretaries equipped with skills and knowledge
Over 40 Administrative Secretaries serving in the different Units of the University were equipped with valuable knowledge and skills on coping with the demanding nature and ever changing trends in the field of work.
During the Induction Workshop held on 5th and 6th April 2017 at School of Food Technology, Nutrition and Bio-engineering Conference Hall, participants received training focusing on the changing role of an Administrative Secretary. The participants gained multiple skills in multi-tasking and prioritization; effective communication; professional ethics; dealing with multiple bosses, difficult personalities and conditions; customer care services; records keeping and management and time management.
The participants listened to presentations on how to effectively work with others/teamwork, personal development, practical problem solving, conflict resolution, decision making as well as managing pressure and stress.
Opening the workshop, the Deputy Vice Chancellor (Finance and Administration), Prof. Barnabas Nawangwe emphasized the vital role played by Secretaries in the realization of the University Vision, Mission and Strategic Objectives. He thanked the Directorate of Human Resources for organizing the workshop and urged the Directorate to organize more of that kind for all categories of staff in the University.
According to the Director, Mrs. Mary K. Tizikara, the two days workshop focused on providing important information that would help Administrative Secretaries to align their duties and roles with the institution’s values and behavior. Mrs. Tizikara mentioned. She thanked Makerere University Appointments Board for the support rendered in the organization of the workshop.
Addressing the participants, Dr. Euzobia Baine Mugisha a Member of Makerere University Appointments Board who represented the Chairperson-Mr. Bruce B. Kabaasa said the induction workshop was the beginning of the holistic process of enhancing professionalism.
“I have listened to the participants and I am happy that this workshop has served the purpose. I encourage everyone to put into practice what you have learned. Let us try to socialize and work with everybody because you are at a work place. Avoid conflicts at work. Always remain conscious regarding your personal credibility. Credibility comes with experience and the professionalism you have on the job,” Dr. Baine Mugisha said.
Dr. Baine Mugisha, the representative of Makerere University Administrative Staff Association (MASA) in Council as well as the Appointments Board used the same occasion to appeal to Administrative Secretaries to join MASA.
In a captivating presentation titled, Dealing with Multiple Bosses, Ms Irene Tino from Uganda Management Institute informed the participants to always remember that there is no bad boss, but one could have a difficult boss. During the discussion, Ms. Tino said that Secretaries should learn how to manage, handle and balance the demands of multiple bosses. An Administrative Secretary with multiple bosses should manage time and prioritise tasks as well as sharing the list of tasks/assignments he/she is working on with the multiple bosses so as to understand his/her workload.
Focusing on Dealing with Pressure and Stress, Mrs. Tizikara said: “Pressure is something that drives you if it is not too much. If pressure is elevated and there is no time for recovery, then stress is felt. Long hours of work can affect your motivation and concentration. Once in a while, pressure is good since it can help one meet a few challenges and keeps the individual on track. Lack of pressure may lead to boredom since the job may become a routine.”
Presenting on Team Building and Management, Dr. Wilberforce Turyasingura, Dean-School of Business and Management at Uganda Management Institute said that the greatest outcomes are achieved as a result of teamwork. He said that with teamwork, individuals work together to accomplish more than what they could have done as individuals, but in an exciting, liberating, satisfying and enjoyable way. He mentioned that to build an effective team, the right people should be selected.
“Team building process involves gathering the right people and getting them to work interdependently to achieve high performance levels. If members share a common purpose and recognize that they need the efforts of everyone in the team, then it is teamwork. Working as a team comes with many benefits including: generating new ideas; providing support and help to team members; giving people a sense of belonging; helping them to learn from each other and develop, helping to achieve goals and objectives, experience and responsibility sharing, synergy development and common commitment to goals,” Dr. Turyasingura said.
He also highlighted the seven (7) steps involved in building an effective and cohesive team. These include; clarifying the team’s common goals and purposes, clarifying each person’s role in achieving the common purpose, clarifying the needs of the team’s internal and external clients, allowing conflicts to come to surface instead of stifling, working out effective ways to resolve conflicts based on the needs of the specific teams, not allowing individual interests to override those of the team and celebrating the milestones and success of the team.
Briefing participants on Customer Care and Customer Service, Mr. Ben Mugerwa from Uganda Management Institute explained that good customer service is taking that extra step to help even without being asked. It’s all about attitude and skills. He urged the participants to always communicate with professionalism, be organized, understand their role in the team and be a team player.
“The level of customer service that a customer expects will depend upon the past experiences and the type of organization they are dealing with. In the public sector, it has been difficult to implement a customer service type in organizations that are typically very process-oriented and usually in non-competitive situation!” Mr. Mugerwa stated.
He said that when the customer care is good, there will be increased satisfaction and increased use of services by the customers since the satisfied customers will tell their fellows. He added that for exceptional customer care; the staff must be professional and knowledgeable, friendly and courteous even when under pressure. He advised the Administrative Secretaries to be helpful, listen to customers, take responsibility and respond promptly to enquiries and problems.
Tipping the participants on Records Keeping and Management, Mr. Henry Akra-Uganda Management Institute informed them that record keeping is a routine activity taken in handling records while record management is the effort taken to handle records. He said that the record content, context and structure should be in order to serve as evidence, should be kept complete and every employee is responsible for managing records.
“When records are created, they have values attached to them; some are short term administrative values while others are long term physical values. Therefore, these values should be known and the retention schedule should be understood, whether to be deleted or retained.” Mr. Akra concluded.
In a one-on-one interaction with the Mak Public Relations Office team, the participants appreciated the knowledge and skills acquired. Most of them were fascinated by the general slogan "There is no bad boss, but you can meet a difficult boss." They were inspired with the experiences shared on managing a difficult boss.
Delivering the closing remarks, the Director Human Resources, Mrs. Tizikara thanked the staff in the Training and Development Division for organizing the workshop. She equally applauded the team in the Directorate of Human Resources for facilitating the different sessions of the workshop. The facilitators included: Mrs Dorothy Senoga Zake; Mr. Richard Mugisha; Mr. Lawrence Ssanyu; Ms Marvis Kansiime; Mr. Joseph Kalema; and Ms Josephine Apolot Opolot.
The training climaxed with award of certificates and a group photo.
Written by: MAK Public Relations Office
Agriculture & Environment
Makerere Hosts Inaugural Falling Walls Lab Competition as Innovators Pitch Solutions to National Challenges
Students and researchers from Makerere University and other institutions pitched 12 innovations addressing challenges in healthcare, clean energy, agriculture, waste management and community resilience during the inaugural Falling Walls Lab Kampala, held at the School of Public Health Auditorium, Makerere University.
The competition brought together emerging innovators to present solutions to practical challenges through a three minute pitch, followed by questions from a panel of judges.
Modelled on the Falling Walls format that originated in Berlin, the event required each participant to identify a “wall” a problem or barrier, and demonstrate how their innovation seeks to break it down.
Mudhasi wins with newborn jaundice screening device
Andrew Mudhasi of Makerere University emerged as the overall winner with a score of 90 per cent for a low cost medical device designed to improve newborn jaundice screening across different skin tones.
Mudhasi explained that the device uses optical sensor technology and a skin tone targeting algorithm to provide a rapid reading, with the aim of helping nurses and clinicians identify jaundice more efficiently.
During questions from the jury, Mudhasi said the device had not yet been tested on actual babies but had undergone laboratory testing using simulated skin tones.
He reported an accuracy rate of 94 per cent when the device was compared with laboratory spectrophotometers.
The innovation is intended initially for use in clinics and hospitals, with Mudhasi saying the team is also considering a version that could eventually allow mothers to screen babies at home.
Mudhasi’s innovation has previously received recognition at the African Business Concept Challenge and the iF Design Student Award, according to his presentation.
Rhonda’s innovation tackles diaper waste
Rhoda John of the University of Nairobi emerged in second place with 89.6 per cent for an innovation addressing the problem of used diaper waste.
Under the theme “Breaking the wall of diaper waste and drug soils,” Rhonda explained that her team extracts sodium polyacrylate, the absorbent polymer found in diapers, and replaces the sodium with potassium.
The resulting potassium based superabsorbent material is designed to act as a “water battery” in soil by absorbing and retaining water for plants during dry periods.
John said testing showed a 99 per cent increase in germination and a 23 per cent increase in drought resistance.
The innovation also seeks to reduce the amount of used diapers ending up in landfills and the environmental effects associated with their decomposition.
During the question and answer session, John explained that her team was working with government environmental officials in Nairobi on a pilot collection system to address the challenge of gathering used diapers at scale.
Mahera takes third place with herbal peptic ulcer treatment
Stuart Mahera of Makerere University finished third with 86.2 per cent for a herbal formulation targeting peptic ulcers.
Presenting under the theme “Breaking the wall of Nature and Modern Medicine,” Mahera argued that conventional treatment for peptic ulcers can involve multiple medicines and may be associated with side effects and antimicrobial resistance.
His proposed formulation, MARAC capsules, is intended as a monotherapy, combining properties required for peptic-ulcer treatment in a single capsule.
Mahera said his team had carried out quality control work, including characterisation and dose quantification, and had conducted preclinical trials on laboratory mice.
He also told the jury that an application had been submitted to the National Drug Authority as the team awaits the next stage of the regulatory process.
According to Mahera, the proposed seven day treatment would cost about Shs21,000, compared with the existing 14 day treatment approach.
Innovators present solutions to practical challenges
The remaining presentations covered a wide range of challenges.
Esther Nakungu of Utamu University presented Agri-Track, a digital record keeping solution intended to improve visibility, accountability and management of farm operations and financial information.
Dr. Jimmy Chachiga, a Makerere University participant, presented a solar photovoltaic cooker with a heat storage system designed to provide a cleaner and more reliable cooking option during both sunny and non sunny periods.
His presentation focused on reducing dependence on biomass fuels and addressing the challenges associated with intermittent solar energy.
Abdul Noor Luttamaguzi, a PhD student and senior government fisheries officer, presented a mobile application aimed at helping fish farmers and extension officers report, track and manage disease outbreaks.
Henry Duke Tamale presented a herbal cream targeting antibiotic resistant biofilm infections associated with diabetic foot ulcers.
Marvin Seruwu proposed adapting existing near infrared brain monitoring technology to help detect extra-axial brain bleeds in health facilities where access to CT and MRI equipment is limited.
His proposal seeks to repurpose existing technology towards a diagnostic need that could be particularly important in settings where advanced imaging facilities are not readily available.
Kennedy Kisame presented a poultry alert and diagnosis system combining satellite weather information with computer vision disease detection. The proposed system could be accessed through a smartphone application, SMS or USSD, making it potentially usable by farmers with limited internet access.
Frank Atwiine proposed a solar powered mobile diagnostic van designed to bring ultrasound and other diagnostic services closer to rural communities.
Johnson Makmot, a software and blockchain developer, presented a platform that combines GPS tracking and blockchain-based tokens to incentivise and verify plastic-waste collection in Kampala.
Dr. Nelson Ndugu, from a partner university, presented an artificial intelligence tool designed to translate agricultural research publications into local Ugandan languages and generate voice notes for radio-based extension delivery.
The final presentation came from Dr. Juliet Akola, a Ugandan post doctoral researcher at Mangosuthu University of Technology in South Africa.
Akola presented a community digital resilience initiative focused on mapping risks in Kampala’s informal settlements, including flooding, fire, poor sanitation, waste management and inadequate infrastructure.
Her proposal seeks to combine local community knowledge with geographical information systems and link identified risks to action plans involving municipalities and other stakeholders.
Nawangwe calls for more investment in innovation
Closing the event, Prof. Nawangwe congratulated all the participants and described their presentations as an important beginning for Makerere University, Uganda and the wider region.
Drawing on his experience attending the Falling Walls conference in Berlin, the Vice Chancellor said initiatives of this nature are important because innovation will play a major role in determining the future of countries.
He encouraged participants to make their pitches more precise by clearly identifying the problem they are addressing, explaining their proposed solution and demonstrating what they have already achieved.
Prof. Nawangwe also welcomed the participation of innovators from other universities and countries, noting that the Kampala event had attracted participants beyond Makerere.
He thanked the Africa Office of the Falling Walls Foundation for its role in bringing the initiative to Makerere and encouraged continued support for innovation.
The Vice Chancellor further linked innovation to Uganda’s growing youth population and the need to develop home-grown solutions to address challenges such as youth unemployment.
The inaugural Falling Walls Lab Kampala ultimately provided a platform for innovators to move ideas beyond the classroom and laboratory and demonstrate how research, technology and creativity can be applied to challenges affecting communities.
| Position | Winner | Institution | Score |
| 1st | Andrew Mudhasi | Makerere University | 90% |
| 2nd | Rhoda John | University of Nairobi | 89.6% |
| 3rd | Stuart Mahera | Makerere University | 86.2% |
On Saturday, 5th September 2026, the Deputy Vice Chancellor for Academic Affairs urged the Makerere University community to actively engage in local philanthropy as a vital way to support vulnerable members of our society. Prof. Ssali shared this message during the Community Open Day for Mastercard Foundation Initiatives at Makerere University, where Prof. Claire Mack Mugasa, Dean of the School of Biosecurity, Biotechnology, and Laboratory, represented her and served as the guest of honour.
At the event attended by Mastercard Foundation Scholars (Mak Students and Alumni), mentors, partners, and the broader university community, Prof. Ssali emphasised the importance of giving back to the community. She expressed her appreciation for the Mastercard Foundation Scholars at Makerere University, highlighting their commitment to generosity. Prof. Ssali encouraged the entire university community to adopt similar practices, fostering a culture of social responsibility that shall positively influence and uplift surrounding communities.
“We gather here today not simply for an event, but for a statement of intent. The Community Open Day is a platform built on the conviction that education, paired with a spirit of national service, can transform not only individual lives but entire communities,” Prof. Ssali remarked. “I therefore call upon the Makerere University community to embrace the spirit of giving back to our communities. It is one of the ways through which the university will positively impact the less advantaged amongst us,” Prof. Ssali added.
Ms. Maria Mugerwa, the Head of Finance at the Mastercard Foundation Scholars Program, who represented the Foundation at the event, emphasised that giving back to the community is at the core of everything the Foundation does.
“I thank you, the Mastercard Foundation Scholars community at Makerere University, for bringing us together for this Community Open Day, one of the activities that sits at the heart of Mastercard Foundation: using opportunities to create opportunities for others.” Ms. Mugerwa remarked.
“Today is about community, connection and giving back. Giving back doesn’t require big projects or significant resources; it simply requires identifying a problem in your community and asking yourself what I can do about it.” Ms. Mugerwa pointed out.
Rotarian Francis Wangi, the day’s keynote speaker, reminded the scholars and guests present of the importance of giving back to the community. He noted that individuals’ success is tied to others’ well-being.
“Let us always think about others: ‘I am because we are.’ Our individual success is tied to the well-being of our neighbours, our villages, and our nation.” Wangi noted.
Mr. Wangi reminded the gathering that giving back to the community was not an act of Charity; rather, it was a fundamental responsibility of leadership.
“Giving back to the less advantaged in our communities is not an act of charity; it is a fundamental responsibility of leadership. True influence is measured by how much we lift others as we rise.” Wangi emphasized.
Prof. Justine Namaalwa, Program Director of the Mastercard Foundation Scholars Program, represented by Ms. Jolly Okumu, stated that the Foundation considers education as equipping and empowering transformative leaders, a means to prepare young people to use their skills and networks for meaningful contributions to their communities.
“The Mastercard Foundation believes that education goes beyond acquiring knowledge and qualifications; it is also about developing young people who are prepared to apply their knowledge, skills and networks to contribute meaningfully to their communities.” Prof. Namaalwa remarked.
Prof. Namaalwa applauded the Mastercard Foundation Scholars (Mak Students and Alumni) for embracing the spirit of giving back through tangible community projects. Highlighting that the community open day was an opportunity to celebrate the community impact to date and launch a journey of change for yet another disadvantaged community.
“As we gather today, we celebrate the long-term community impact through the many transformative projects delivered since 2015, and we, the Scholars Program Community at Makerere University, are here to continue on the same journey with yet another community; we are here to demonstrate that every individual has something to offer in the transformation of our communities,” Prof. Namaalwa noted.
Mr Paul Wandera Makhulo, the Chairperson of the Mastercard Foundation Scholars Association at Makerere University, used the occasion to remind his fellow young people of the importance of giveback as one of the ethos of Mastercard Foundation.
“To my fellow Scholars, I make a special appeal: Let us own Giveback. Let us not see it as an initiative belonging only to your nominated Executive Committee or the Giveback Committee; let us see it as our responsibility as Scholars.” Wandera pointed out.
Mr. Elphas Khamala, the representative of the Scholars Council and Chairperson of the Giveback Committee, used the event to raise awareness of the 2026 Scholars Giveback Project. He said the project aims to raise UGX 86 million to build a two-classroom block with 60 bench desks, improve sanitation by constructing a ventilated pit latrine, and install a water-harvesting system at Eastern Gate Nursery and Primary School in Amuru District.
The school is in Pacilo parish, Atiak subcounty, Amuru district, about 8-10 km from the South Sudan border. It was established in 2023 as a community initiative and has not received external funding. It currently has about 164 learners, from nursery to Primary Seven, and 10 teachers, including children from the refugee communities.
The Mastercard Foundation Scholars Program and its partner initiative, the Africa Climate Collaborative, organised the Scholars Community Open Day in collaboration with DFCU Bank and other partners, including FINCA Bank, Tamani Solutions, and Katumba Estates.
Held under the theme “Together for Impact: Celebrating Innovations and Giveback,” the event brought together Scholars (Mak Students and Alumni), the university community, partners, and members of the public to celebrate community initiatives and gather support for the 2026 Scholars’ Annual Day of Service.
Of the targeted UGX 86 million, undergraduate and graduate Scholars and Program Team members will raise at least UGX 30 million, while the remaining funds will be mobilised from partners; university leadership and alumni are expected to mobilise the remainder. The funds will finance a two-classroom block estimated at UGX 63.5 million, 60 bench desks at UGX 6 million, a staff latrine at UGX 8 million, and a 10,000-litre water tank with a water-harvesting system estimated at UGX 8.5 million.
Background
The Mastercard Foundation Scholars Program began its first phase in 2013 at Makerere University, marking the start of an impactful partnership. In 2023, this collaboration was renewed with the launch of Phase Two of the Scholars Program. Central to this initiative are activities focused on community engagement and giving back, which play a vital role in fostering leadership development among scholars.
Bernard Buteera is the Principal Communication and Public Relations Officer for the Mastercard Foundation Scholars Program at Makerere University.
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