General
Mak Administrative Secretaries equipped with skills and knowledge
Over 40 Administrative Secretaries serving in the different Units of the University were equipped with valuable knowledge and skills on coping with the demanding nature and ever changing trends in the field of work.
During the Induction Workshop held on 5th and 6th April 2017 at School of Food Technology, Nutrition and Bio-engineering Conference Hall, participants received training focusing on the changing role of an Administrative Secretary. The participants gained multiple skills in multi-tasking and prioritization; effective communication; professional ethics; dealing with multiple bosses, difficult personalities and conditions; customer care services; records keeping and management and time management.
The participants listened to presentations on how to effectively work with others/teamwork, personal development, practical problem solving, conflict resolution, decision making as well as managing pressure and stress.
Opening the workshop, the Deputy Vice Chancellor (Finance and Administration), Prof. Barnabas Nawangwe emphasized the vital role played by Secretaries in the realization of the University Vision, Mission and Strategic Objectives. He thanked the Directorate of Human Resources for organizing the workshop and urged the Directorate to organize more of that kind for all categories of staff in the University.
According to the Director, Mrs. Mary K. Tizikara, the two days workshop focused on providing important information that would help Administrative Secretaries to align their duties and roles with the institution’s values and behavior. Mrs. Tizikara mentioned. She thanked Makerere University Appointments Board for the support rendered in the organization of the workshop.
Addressing the participants, Dr. Euzobia Baine Mugisha a Member of Makerere University Appointments Board who represented the Chairperson-Mr. Bruce B. Kabaasa said the induction workshop was the beginning of the holistic process of enhancing professionalism.
“I have listened to the participants and I am happy that this workshop has served the purpose. I encourage everyone to put into practice what you have learned. Let us try to socialize and work with everybody because you are at a work place. Avoid conflicts at work. Always remain conscious regarding your personal credibility. Credibility comes with experience and the professionalism you have on the job,” Dr. Baine Mugisha said.
Dr. Baine Mugisha, the representative of Makerere University Administrative Staff Association (MASA) in Council as well as the Appointments Board used the same occasion to appeal to Administrative Secretaries to join MASA.
In a captivating presentation titled, Dealing with Multiple Bosses, Ms Irene Tino from Uganda Management Institute informed the participants to always remember that there is no bad boss, but one could have a difficult boss. During the discussion, Ms. Tino said that Secretaries should learn how to manage, handle and balance the demands of multiple bosses. An Administrative Secretary with multiple bosses should manage time and prioritise tasks as well as sharing the list of tasks/assignments he/she is working on with the multiple bosses so as to understand his/her workload.
Focusing on Dealing with Pressure and Stress, Mrs. Tizikara said: “Pressure is something that drives you if it is not too much. If pressure is elevated and there is no time for recovery, then stress is felt. Long hours of work can affect your motivation and concentration. Once in a while, pressure is good since it can help one meet a few challenges and keeps the individual on track. Lack of pressure may lead to boredom since the job may become a routine.”
Presenting on Team Building and Management, Dr. Wilberforce Turyasingura, Dean-School of Business and Management at Uganda Management Institute said that the greatest outcomes are achieved as a result of teamwork. He said that with teamwork, individuals work together to accomplish more than what they could have done as individuals, but in an exciting, liberating, satisfying and enjoyable way. He mentioned that to build an effective team, the right people should be selected.
“Team building process involves gathering the right people and getting them to work interdependently to achieve high performance levels. If members share a common purpose and recognize that they need the efforts of everyone in the team, then it is teamwork. Working as a team comes with many benefits including: generating new ideas; providing support and help to team members; giving people a sense of belonging; helping them to learn from each other and develop, helping to achieve goals and objectives, experience and responsibility sharing, synergy development and common commitment to goals,” Dr. Turyasingura said.
He also highlighted the seven (7) steps involved in building an effective and cohesive team. These include; clarifying the team’s common goals and purposes, clarifying each person’s role in achieving the common purpose, clarifying the needs of the team’s internal and external clients, allowing conflicts to come to surface instead of stifling, working out effective ways to resolve conflicts based on the needs of the specific teams, not allowing individual interests to override those of the team and celebrating the milestones and success of the team.
Briefing participants on Customer Care and Customer Service, Mr. Ben Mugerwa from Uganda Management Institute explained that good customer service is taking that extra step to help even without being asked. It’s all about attitude and skills. He urged the participants to always communicate with professionalism, be organized, understand their role in the team and be a team player.
“The level of customer service that a customer expects will depend upon the past experiences and the type of organization they are dealing with. In the public sector, it has been difficult to implement a customer service type in organizations that are typically very process-oriented and usually in non-competitive situation!” Mr. Mugerwa stated.
He said that when the customer care is good, there will be increased satisfaction and increased use of services by the customers since the satisfied customers will tell their fellows. He added that for exceptional customer care; the staff must be professional and knowledgeable, friendly and courteous even when under pressure. He advised the Administrative Secretaries to be helpful, listen to customers, take responsibility and respond promptly to enquiries and problems.
Tipping the participants on Records Keeping and Management, Mr. Henry Akra-Uganda Management Institute informed them that record keeping is a routine activity taken in handling records while record management is the effort taken to handle records. He said that the record content, context and structure should be in order to serve as evidence, should be kept complete and every employee is responsible for managing records.
“When records are created, they have values attached to them; some are short term administrative values while others are long term physical values. Therefore, these values should be known and the retention schedule should be understood, whether to be deleted or retained.” Mr. Akra concluded.
In a one-on-one interaction with the Mak Public Relations Office team, the participants appreciated the knowledge and skills acquired. Most of them were fascinated by the general slogan "There is no bad boss, but you can meet a difficult boss." They were inspired with the experiences shared on managing a difficult boss.
Delivering the closing remarks, the Director Human Resources, Mrs. Tizikara thanked the staff in the Training and Development Division for organizing the workshop. She equally applauded the team in the Directorate of Human Resources for facilitating the different sessions of the workshop. The facilitators included: Mrs Dorothy Senoga Zake; Mr. Richard Mugisha; Mr. Lawrence Ssanyu; Ms Marvis Kansiime; Mr. Joseph Kalema; and Ms Josephine Apolot Opolot.
The training climaxed with award of certificates and a group photo.
Written by: MAK Public Relations Office
When a delegation from Mbarara University of Science and Technology (MUST) visited Makerere University on 23rd July 2026, one of the biggest discussions was how universities can effectively manage research grants.
The MUST delegation, led by Vice Chancellor Prof. Pauline Byakika Kibwika, visited Makerere to learn from the University’s experience in managing externally funded research projects. During the meeting, Makerere Vice Chancellor Prof. Barnabas Nawangwe revealed that while MUST managed research grants worth about UGX 13 billion in the last financial year, Makerere’s research portfolio now stands at approximately USD 250 million.
The discussion focused on the systems, policies and accountability measures that have enabled Makerere to manage one of the largest research portfolios in Africa.
Research Funding Built on Trust.
Prof. Nawangwe explained that Makerere’s research funding comes from different colleges and research units.
He noted that the Infectious Diseases Institute (IDI) alone attracts about USD 70 million annually, while the School of Public Health receives approximately USD 30 million each year. Together, the two units account for nearly USD 100 million in research funding.
He said these grants are made possible because development partners trust the University to manage public resources responsibly.
“We must ensure proper accountability so that we don’t lose the trust of our donors and continue benefiting from their support,” Prof. Nawangwe said.
How Makerere Manages Research Grants.
Acting University Secretary Mr. Simon Kizito took the MUST delegation through the key requirements that every grant funded project must meet under Makerere’s Grants Administration and Management Support Unit (GAMSU).
He explained that every research project must first be included in the University’s approved budget in line with the Public Finance Management Act before any funds can be spent.
He also emphasized that procurement under research grants must comply with the Public Procurement and Disposal of Public Assets (PPDA) Act, regardless of the donor’s procurement guidelines.
“The Auditor General will pounce on you” if procurement procedures are not followed, he cautioned.
Mr. Kizito further explained that all assets purchased using grant funds, including vehicles and equipment, must be recorded in the University’s central assets register unless the funding agreement states otherwise.
He added that separate project bank accounts can only be opened with approval from the Accountant General, while all projects must submit both financial and narrative reports to funders and government and undergo regular audits.
University Bursar Mr. Evarist Bainomugisha noted that although grant funds do not appear directly in the University’s main financial statements, they are fully disclosed in the notes to the accounts and are audited annually before reports are submitted to Parliament.
Lessons from the Research and Innovation Fund.
The delegation also learnt about the Makerere Research and Innovations Fund (Mak-RIF).
Representing the Fund, Dr. Roy William Mayega said Mak-RIF has invested about UGX 172 billion in research and innovation over the last seven financial years.
He explained that 70 percent of the funding supports competitive research grants, 10 percent is reserved for projects addressing national priorities, while the remaining funds support monitoring, evaluation and dissemination of research findings.
According to Dr. Mayega, the Fund has so far supported 1,480 research and innovation projects, with 53% completed and 47% still ongoing.
Looking Beyond Research Grants.
Director of Research, Innovation and Partnerships Prof. Robert Wamala encouraged the visiting delegation to look beyond simply winning research grants.
He emphasized the importance of investing in strong internal systems, using artificial intelligence to improve efficiency, and ensuring that research leads to publications, patents, commercialization and partnerships with industry.
He noted that universities should not only focus on attracting grants but also on translating research into solutions that benefit society.
Learning from Makerere’s experience.
Prof. Pauline Byakika Kibwika said MUST recently established a Research Institute to coordinate research activities and grant management under one structure. She explained that the University wanted to learn from Makerere’s experience as its own research portfolio continues to grow.
“We have come to learn from your achievements as well as the challenges, so that we can do things better,” she said.
She added that the visit marks the beginning of closer collaboration between the two institutions, with a follow up technical engagement planned to allow the MUST team to learn more about Makerere’s grant management systems, including the GAMSU online platform.
General
Makerere, Southwest Minzu University and NARO Forge Strategic Partnership to Advance Livestock Research and Innovation
Makerere University has taken a significant step towards strengthening international research collaboration following a high-level meeting with a delegation from Southwest Minzu University, China, to advance a strategic partnership in animal husbandry, veterinary sciences and agricultural innovation.
Held on 23rd July 2026, the meeting brought together representatives from Makerere University, College of Veterinary Medicine, Animal Resources and Biosecurity (CoVAB), the Advancement Office, Southwest Minzu University and the National Agricultural Research Organisation (NARO) to discuss a long-term collaboration aimed at enhancing livestock productivity, promoting scientific research and building institutional capacity.
The proposed partnership builds on an earlier study visit by NARO to Southwest Minzu University, where discussions identified opportunities to introduce high-quality goat breeds with superior genetic traits for crossbreeding with indigenous Ugandan breeds. The initiative positions Uganda as the first country in Africa to benefit from the introduction of these specialised breeds, with the goal of improving livestock productivity and supporting farmers’ livelihoods.
While livestock improvement forms the foundation of the collaboration, partners agreed that the five-year initiative will extend far beyond animal husbandry. The partnership is expected to foster joint research in agro-technology, biotechnology, artificial intelligence, microbiology and laboratory sciences, creating new opportunities for scientific innovation and knowledge exchange. The project will be anchored at NARO’s Kawanda research facilities before expanding to twelve research institutions across Uganda, with Makerere University providing academic leadership, scientific expertise and research support.
Welcoming the delegation, the Deputy Vice Chancellor (Academic Affairs), Prof. Sarah Ssali, reaffirmed Makerere University‘s commitment to international collaboration as a driver of research excellence, innovation and capacity development. She noted that the University, through the advancement office, continues to leverage its extensive global partnerships to facilitate knowledge exchange while addressing national development priorities through research.
Prof. Ssali further observed that introducing improved goat breeds presents an opportunity to transform Uganda’s livestock sector by enabling farmers to move beyond subsistence production towards more commercially viable animal husbandry systems. She emphasized that the success of the partnership will depend on effective coordination, well-defined institutional frameworks and sustained communication among all partners.
Speaking on behalf of Southwest Minzu University, the visiting delegation expressed appreciation for Makerere University‘s hospitality and reaffirmed their commitment to establishing a lasting institutional partnership with both Makerere University and NARO. Beyond collaborative research, the delegation highlighted opportunities for staff exchanges, joint scientific projects and postgraduate training, including scholarships for Makerere students pursuing Master’s and PhD programmes. They also extended an invitation to Makerere University‘s leadership to undertake a reciprocal visit to Southwest Minzu University in China.
Discussions also focused on operationalizing the partnership for the benefit of International education through staff and student exchange. Makerere University‘s International Office committed to developing an implementation framework linking Makerere University and Southwest Minzu University, while ensuring that staff and postgraduate students benefit from scholarship opportunities, research collaborations and international mobility programmes. The Office will also coordinate the development of exchange guidelines and work with the Academic Registrar on postgraduate scholarship applications.
The meeting concluded with a shared commitment to building a sustainable partnership that combines international expertise with Uganda’s research priorities. By bringing together Makerere University‘s academic excellence, Southwest Minzu University’s specialized expertise and NARO’s national agricultural research infrastructure, the collaboration is expected to strengthen livestock research, advance scientific innovation and contribute to Uganda’s agricultural transformation.
Expected Outcomes of the Partnership
The proposed collaboration between Makerere University, Southwest Minzu University and the National Agricultural Research Organisation (NARO) is expected to create a strong platform for advancing research, innovation and capacity development in Uganda’s agricultural sector. By combining the complementary strengths of the three institutions, the partnership seeks to promote multidisciplinary research in animal husbandry, biotechnology, agro-technology, artificial intelligence and microbiology, while supporting the development of innovative solutions to address challenges in livestock production and animal health.
A key anticipated outcome is enhanced academic and research capacity through joint research initiatives, staff exchanges and postgraduate training opportunities. The partnership is expected to provide Makerere University students with access to Master’s and PhD scholarships at Southwest Minzu University, while enabling researchers and academic staff to participate in collaborative research, scientific exchange programmes and international knowledge-sharing initiatives. These engagements are expected to strengthen institutional research capacity and foster the development of highly skilled professionals in veterinary and agricultural sciences.
The collaboration is also expected to strengthen the link between research and practice. With NARO serving as the implementation anchor for field-based activities and Makerere providing academic and scientific leadership, the partnership aims to facilitate the translation of research into practical innovations that improve livestock productivity, enhance food security and contribute to sustainable agricultural development in Uganda.
At the institutional level, the partnership is expected to expand Makerere University‘s international research networks, attract collaborative research opportunities and reinforce its position as a leading research-intensive university. By fostering long-term collaboration across academia, research institutions and international partners, the initiative has the potential to contribute to Uganda’s agricultural transformation while advancing knowledge generation, technology transfer and evidence-based innovation.
Caroline Kainomugisha is the Communications Officer, Advancement Office.
-
General2 weeks agoPress Release: Updates on Makerere University’s Staffing, 2026/7 Academic Calendar, Ebola Response Leadership
-
General1 week agoDVCAA Commends RENU Industrial Training Programme, Calls for its Expansion
-
Agriculture & Environment2 weeks agoCall for Applications for PhD positions in Dairy Nutrition & Agroforestry
-
General5 days agoGulu University Benchmarks Makerere University’s Management of Mature Age Entry Examinations
-
Law2 weeks agoCall for Applications – Makerere University School of Law-Leiden University Exchange Scholarship