General
Mak Administrative Secretaries equipped with skills and knowledge
Over 40 Administrative Secretaries serving in the different Units of the University were equipped with valuable knowledge and skills on coping with the demanding nature and ever changing trends in the field of work.
During the Induction Workshop held on 5th and 6th April 2017 at School of Food Technology, Nutrition and Bio-engineering Conference Hall, participants received training focusing on the changing role of an Administrative Secretary. The participants gained multiple skills in multi-tasking and prioritization; effective communication; professional ethics; dealing with multiple bosses, difficult personalities and conditions; customer care services; records keeping and management and time management.
The participants listened to presentations on how to effectively work with others/teamwork, personal development, practical problem solving, conflict resolution, decision making as well as managing pressure and stress.
Opening the workshop, the Deputy Vice Chancellor (Finance and Administration), Prof. Barnabas Nawangwe emphasized the vital role played by Secretaries in the realization of the University Vision, Mission and Strategic Objectives. He thanked the Directorate of Human Resources for organizing the workshop and urged the Directorate to organize more of that kind for all categories of staff in the University.
According to the Director, Mrs. Mary K. Tizikara, the two days workshop focused on providing important information that would help Administrative Secretaries to align their duties and roles with the institution’s values and behavior. Mrs. Tizikara mentioned. She thanked Makerere University Appointments Board for the support rendered in the organization of the workshop.
Addressing the participants, Dr. Euzobia Baine Mugisha a Member of Makerere University Appointments Board who represented the Chairperson-Mr. Bruce B. Kabaasa said the induction workshop was the beginning of the holistic process of enhancing professionalism.
“I have listened to the participants and I am happy that this workshop has served the purpose. I encourage everyone to put into practice what you have learned. Let us try to socialize and work with everybody because you are at a work place. Avoid conflicts at work. Always remain conscious regarding your personal credibility. Credibility comes with experience and the professionalism you have on the job,” Dr. Baine Mugisha said.
Dr. Baine Mugisha, the representative of Makerere University Administrative Staff Association (MASA) in Council as well as the Appointments Board used the same occasion to appeal to Administrative Secretaries to join MASA.
In a captivating presentation titled, Dealing with Multiple Bosses, Ms Irene Tino from Uganda Management Institute informed the participants to always remember that there is no bad boss, but one could have a difficult boss. During the discussion, Ms. Tino said that Secretaries should learn how to manage, handle and balance the demands of multiple bosses. An Administrative Secretary with multiple bosses should manage time and prioritise tasks as well as sharing the list of tasks/assignments he/she is working on with the multiple bosses so as to understand his/her workload.
Focusing on Dealing with Pressure and Stress, Mrs. Tizikara said: “Pressure is something that drives you if it is not too much. If pressure is elevated and there is no time for recovery, then stress is felt. Long hours of work can affect your motivation and concentration. Once in a while, pressure is good since it can help one meet a few challenges and keeps the individual on track. Lack of pressure may lead to boredom since the job may become a routine.”
Presenting on Team Building and Management, Dr. Wilberforce Turyasingura, Dean-School of Business and Management at Uganda Management Institute said that the greatest outcomes are achieved as a result of teamwork. He said that with teamwork, individuals work together to accomplish more than what they could have done as individuals, but in an exciting, liberating, satisfying and enjoyable way. He mentioned that to build an effective team, the right people should be selected.
“Team building process involves gathering the right people and getting them to work interdependently to achieve high performance levels. If members share a common purpose and recognize that they need the efforts of everyone in the team, then it is teamwork. Working as a team comes with many benefits including: generating new ideas; providing support and help to team members; giving people a sense of belonging; helping them to learn from each other and develop, helping to achieve goals and objectives, experience and responsibility sharing, synergy development and common commitment to goals,” Dr. Turyasingura said.
He also highlighted the seven (7) steps involved in building an effective and cohesive team. These include; clarifying the team’s common goals and purposes, clarifying each person’s role in achieving the common purpose, clarifying the needs of the team’s internal and external clients, allowing conflicts to come to surface instead of stifling, working out effective ways to resolve conflicts based on the needs of the specific teams, not allowing individual interests to override those of the team and celebrating the milestones and success of the team.
Briefing participants on Customer Care and Customer Service, Mr. Ben Mugerwa from Uganda Management Institute explained that good customer service is taking that extra step to help even without being asked. It’s all about attitude and skills. He urged the participants to always communicate with professionalism, be organized, understand their role in the team and be a team player.
“The level of customer service that a customer expects will depend upon the past experiences and the type of organization they are dealing with. In the public sector, it has been difficult to implement a customer service type in organizations that are typically very process-oriented and usually in non-competitive situation!” Mr. Mugerwa stated.
He said that when the customer care is good, there will be increased satisfaction and increased use of services by the customers since the satisfied customers will tell their fellows. He added that for exceptional customer care; the staff must be professional and knowledgeable, friendly and courteous even when under pressure. He advised the Administrative Secretaries to be helpful, listen to customers, take responsibility and respond promptly to enquiries and problems.
Tipping the participants on Records Keeping and Management, Mr. Henry Akra-Uganda Management Institute informed them that record keeping is a routine activity taken in handling records while record management is the effort taken to handle records. He said that the record content, context and structure should be in order to serve as evidence, should be kept complete and every employee is responsible for managing records.
“When records are created, they have values attached to them; some are short term administrative values while others are long term physical values. Therefore, these values should be known and the retention schedule should be understood, whether to be deleted or retained.” Mr. Akra concluded.
In a one-on-one interaction with the Mak Public Relations Office team, the participants appreciated the knowledge and skills acquired. Most of them were fascinated by the general slogan "There is no bad boss, but you can meet a difficult boss." They were inspired with the experiences shared on managing a difficult boss.
Delivering the closing remarks, the Director Human Resources, Mrs. Tizikara thanked the staff in the Training and Development Division for organizing the workshop. She equally applauded the team in the Directorate of Human Resources for facilitating the different sessions of the workshop. The facilitators included: Mrs Dorothy Senoga Zake; Mr. Richard Mugisha; Mr. Lawrence Ssanyu; Ms Marvis Kansiime; Mr. Joseph Kalema; and Ms Josephine Apolot Opolot.
The training climaxed with award of certificates and a group photo.
Written by: MAK Public Relations Office
College of Health Sciences Quality Assurance (QA) Training in Assessments, Pedagogy and Competence Based Curriculum Held 18–19 June 2026 at Esella Hotel.
Pedagogy, Assessment and Supervision Training Workshop
The College of Health Sciences has embarked on the journey to improve the teaching, assessment and preparation for the adoption of the competence-based curriculum.
The training was held on 18-19 June 2026, at Esella Hotel, Kira, the training targeted the teaching assistants, lecturers’ senior lecturers’ key administrators and some PhD fellows, generally the early career academic staff that are yet growing in the ranks.
Objectives
- Equip participants with modern pedagogical approaches for effective teaching and learning.
- Review and harmonize assessment strategies to ensure quality and fairness in academic evaluation.
- Enhance supervisory competencies for guiding graduate students in research and academic progress.
- Foster collaboration and shared experiences among facilitators, supervisors, and administrators.
The key focus areas for the training
- Guidelines in Assessment & Course Outlines- Dr. Cyprian Misinde -Chief Quality Assurance Officer.
- Competence Based Education and Assessment- Dr. Mike Kagawa
- Advancing continuous improvement in teaching, learning through teaching styles -Dr. Ssebowa Dorothy.
- Teaching methods Knowledge production and acquisition- Dr. Peter Ssenkusu
- Graduate Supervision Challenges and Opportunities- Prof. Grace Ndeezi.
- Competence Based Curriculum in line with the NCHE- Dr. Innocent Besigye.
- Feedback mechanisms in training- Dr. Irene Rebecca Namatende.
Key Outcomes for this training
- The participants gained the understanding of learner-centered teaching approaches and pedagogical principles.
- Acquired new skills supervisory skills, particularly in guiding research and addressing student challenges.
- Consensus on adopting standardized assessment tools across graduate programmes.
- Practical exposure to teaching models and interactive learning methods.
- Development of action plans for continuous professional development in pedagogy and supervision.
- The participants also acquired more skills in line with the competence-based curriculum as required by the National Council for Higher Education.
During the Discussion Key important Questions emerged as follows:
- Who supervises the supervisor?
- What is the difference between notion hours and contact hours?
- The 60/40 way of assessments—can it be independent for every course unit taught or allocated differently?
- How do we manage difficult supervisors?
- How do we Coerce PhD students to be fully involved in departmental activities without them feeling Coerced?
- How much time do we need to prepare for the review of the programmes in line with the competence-based curriculum as required by the National Council for Higher Education (NCHE) and the World Health Organization (WHO)?
We truly thank the facilitators and the participants who made this training very informative and enlightened. We also appreciate the Principal/Deputy CHS, the Chief QA Officer, Makerere University and the University Management for the enormous support and for making this activity possible.
Dr. Irene Rebecca Namatende
Quality Assurance 0ffice
College of Health Sciences,
Makerere University
The Deputy Vice Chancellor in charge of Academic Affairs (DVCAA) Prof. Sarah Ssali on 15th July 2026 commended the Research and Education Network for Uganda (RENU)’s Industrial Trainee Program, describing it as the perfect hands-on intervention for the future workforce. She made the comments while on a guided tour of RENU’s on-campus Lab facility where ten undergraduate students from Makerere and other Universities are undergoing a two-month practical training.
Origin of tour
The tour was prompted by a 24th June 2026 meeting with a RENU delegation led by CEO, Mr. Nicholas Mbonimpa, aimed at broadening the existing partnership with Makerere University beyond internet service provision to supporting teaching, learning and research activities. During the said meeting, Prof. Ssali expressed Makerere‘s desire to produce graduates that are not only academically grounded but also cognizant of the needs of the job market.
In his response then, Mr. Mbonimpa expressed RENU’s readiness to continue advancing digital transformation through advancing resilient connectivity, research infrastructure, and innovative initiatives that enhance teaching, learning, and research. He shared that the Senate Building’s computer network had been revamped in line with advancing resilient connectivity, and the initiative would be expanded to the College of Engineering, Design, Art and Technology (CEDAT) buildings and other premises subsequently.
The RENU CEO further highlighted that resilient connectivity forms a good basis for the proposed Open Radio Access Network (RAN) Architecture deployment set to be done within six months, so as to boost training of students in 5G and other technologies. Other initiatives discussed included training staff and students on acquisition of Open Researcher and Contributor ID (ORCID) to improve visibility of their publications and research output.
Training Program Lauded
Addressing student interns during the 15th July guided tour, the DVCAA who was accompanied by the 92nd Guild Speaker Rt. Hon. Trevis Mutatiina Muhwezi urged beneficiaries to harness all the technical and social opportunities accorded by the Program. “Not all students in your respective academic programmes had the benefit of being exposed to this kind of training so please make the most of it and utilize skills gained here beyond the classroom setting”.
The 2026 Industrial Trainee Program is equipping students with skills on how to diagnose and repair ICT equipment based on old and disused stock.
Prof Ssali was also toured the makerspace where solar-powered routers are manufactured and deployed to extend internet connectivity to both rural and urban locations. In 2023, RENU partnered with Mesh++, a Chicago-based connectivity solutions manufacturer, to manufacture solar-powered internet routers in Uganda. Since inception, over 200 units have been manufactured and deployed across various sites in Uganda, while over 80 units have been shipped to various African countries such as Malawi, Rwanda and South Sudan under the RENUMESH Technologies joint venture.
Partnerships Inspiring New Prototypes
The RENU CEO nevertheless pointed to a long turnaround time for shipping parts from the U.S. as one of the drawbacks hindering the product’s rapid deployment. As a result, RENU, in response to the Ugandan Government’s call for import substitution and local capacity development is developing a solar-powered internet router with some of the components sourced from Ugandan companies Innovex and Chloride Excide.
“Innovex will supply the Internet of Things (IoT) component to help RENU remotely monitor and control the router while Chloride Excide will provide the batteries” Mr. Mbonimpa explained. He added that some of the current lot of trainees were already running simulations on the prototype and proposing how the device can be further refined so as to increase its portability and reduce its price.
A call for Expansion
At the conclusion of the tour, Prof. Ssali who commended the use of modular Ugandan components for the prototype thanked the RENU team to exposing students to real-world technological deployments. She nevertheless urged the CEO and his team to expand the program’s intake beyond ten trainees and duration beyond the current two months so as to give students a richer experience.
The CEO RENUMESH Technologies Mr. Brian Masiga thanked the DVCAA for following up their 24th June meeting with the visit, which demonstrates that the University Management values students’ development of practical skills. He equally thanked Prof. Ssali for Management’s support to RENU activities and pledged to further refine the prototype to produce a cheaper and more portable proudly Ugandan product.
General
Makerere University Launches First Writing Summer School to Strengthen Professional Writing Skills.
KAMPALA, UGANDA, EAST AFRICA| July 6, 2026.
Makerere University has officially launched its inaugural writing summer school, a week long professional development program aimed at equipping students, graduates, researchers and staff with practical writing skills required for academic excellence and success in today’s competitive job market. The program jointly organized by the Makerere University Writing Centre and Makerere University Press (MakPress), reflects the University’s commitment to nurturing graduates with not only academic knowledge but also the communication skills needed to thrive professionally.
Held virtually, the launch attracted more than 280 participants from Makerere University and other higher education institutions, demonstrating the growing demand for structured writing support beyond the classroom.
Building the Next Generation of Writers.
Speaking at the launch, the Director of Makerere Writing Press, Prof. William Tayeebwa, said the summer school represents an important investment in developing writers before their work reaches publication.
“The press has traditionally focused on publishing books, journals and scholarly work. Today, we are expanding that mission by helping and develop the writers who will produce tomorrow’s publication.
He noted that MakPress continues to support the publication of books and scholarly works produced by members of the Makerere Community. Using recently published books authored by a member of staff and a student as examples, he encouraged participants to submit manuscripts for publishing support rather than relying solely on self publication.
Writing as a Foundation for Academic and Professional Success.
Chairperson of the Makerere University Writing Centre, Prof. Frederick Muyodi, said the center was established to strengthen the writing competences among students, researchers and university staff.
” The Writers Center is here to support every stage of the writing process from CVs and application letters to research manuscripts, grant proposals, reports and responsible use of Artificial Intelligence in writing.”
He explained that the Centre supports writing across multiple disciplines and professional contexts, adding that its long term vision is to extend writing support beyond Makerere University to institutions across Uganda and the East African region.
Equipping Graduates for the Labour Market.
Officially launching the summer school, the First Deputy Vice Chancellor for Academic Affairs, Prof. Sarah Ssali, described the initiative as a strategic investment in preparing graduates for an increasingly competitive labour market.
She observed that while universities successfully impart disciplinary knowledge, many graduates leave campus without the practical writing skills required to secure employment and other professional opportunities.
“We teach content very, but many students are never taught how to write an effective CV, application letter, motivation statement or scholarly essay. Yet these are the documents that often determine whether someone secures an opportunity.”
Prof. Ssali said the writing summer school would bridge the gap between classroom learning and professional practice by equipping participants with market ready communication skills.
Reaffirming her office’s commitment to the initiative, she added:
“My office is pleased to support this initiative as we institutionalize the Writing Summer School to ensure that Makerere graduates leave not only with degrees but also with practical competencies needed to thrive professionally,”
She officially declared the inaugural Writing Summer School open and expressed optimism that future editions would attract even more participants and resources.
Participants Gain Practical CV Writing Skills.
The first technical session was facilitated by Mr. Abdul Noor Luttamaguzi, a PhD student in the Department of Zoology, Entomology and Fisheries Sciences within the School of Bio sciences at Makerere University, a Senior Fisheries Officer with Luweero District Local Government, and the founder and director of the ANL Foundation, an organization that supports youth employment and capacity building.
During the session, he guided participants on developing competitive CVs tailored to specific professionals and employer expectations. He emphasized that applicants should customize their CVs to suit each opportunity instead of submitting the same document for every application. Participants also learned how effectively present their education, work experience, leadership roles technical competencies and professional achievements, while avoiding unnecessary personal information. Practical demonstrations using professional specific CVs provided participants with hands on examples of preparing competitive job application documents.
Looking Ahead.
The Writing Summer School continues throughout the week sessions on application letter writing, responsible use of artificial intelligence, professional communication and other essential writing skills aimed at improving academic productivity and employablity.
Through initiatives such as the Writing Summer School, Makerere University continues to strengthen its commitment to producing graduates who are not academically accomplished but also equipped with practical communication skills that enable them to compete and lead in today’s global workplace.
-
General2 weeks agoRE-ADVERT: Admission to Undergraduate Programmes 2026/27
-
General2 weeks agoStakeholders of Mastercard Foundation Initiatives at Makerere University Convene to Review Progress and Strengthen Collaboration
-
General6 days agoPress Release: Updates on Makerere University’s Staffing, 2026/7 Academic Calendar, Ebola Response Leadership
-
General2 weeks agoMakerere Strengthens Capacity to Prevent Sexual Harassment and Gender-Based Violence
-
General4 days agoDVCAA Commends RENU Industrial Training Programme, Calls for its Expansion