General
Frederick Kyazze: The Unwavering Custodian of Mak’s Transcripts Office
Frederick Mbabaali Kyazze speaks with firmness as he shares his life-changing experience at Makerere University. The 62 year old senior citizen of average height, dark complexion and a lean frame has recently retired from Makerere University after fourteen years of dedicated service as a Senior Assistant Registrar. Tiny wrinkles of untold wisdom are beginning to form on his face. His eyes are a deep haven of thoughts and exude intelligence. He turns up for this interview in a neatly pressed cream suit, which reminds me that neat suits have been his trademark over the years. He begins to speak, carefully choosing his words.
Joining the Transcripts Office
In the year 2000, Kyazze joined Makerere University as an Assistant Registrar, Senate Division. After only six months, the hardworking man was assigned a bigger responsibility to head the Transcripts Office. His immediate Supervisor at the time, who later became Academic Registrar of Makerere University Mr. Amos Olar Odur, referred to this move as a vote of confidence in Kyazze. He was subsequently duly appointed to the rank of Senior Assistant Registrar.
“At that time, there was a general public outcry about transcripts in Makerere University. I recall a famous joke on one of the local FM stations that ‘okufuna transcript e Makerere, bakutuma mu ggulu,’ loosely translated as ‘it is easier to go to heaven than to get a transcript from Makerere University.’ Now as Head of the Transcripts Office, I knew it was time to roll up my sleeves and get to serious work; and I resolved to endeavour to not only do good, but do it well too,” Kyazze reminisces.
“I received a letter transferring me to the Transcripts Office with immediate effect. At about 2:00pm, I entered my new office and started work, without induction. My predecessor, Rose Bwire, was also needed in another unit immediately. I take this opportunity to kindly request the concerned officials to pay attention to induction of new officers when transfers are made. I had some challenges in adjusting to my new role minus induction but with the guidance of a few colleagues, I later found my way around,” he says. This new development came with additional responsibilities for Kyazze.
It is then that Kyazze learnt of the various hindrances to fast acquisition of transcripts at Makerere University. Cases of missing/misplaced marks, late submission of marks and submission of incomplete marks were the most common reasons for delayed transcripts. Kyazze would have to face the students one after another and explain to them that everything possible was being done to process their transcripts. He and his team, would then work backwards to resolve the issue with the relevant department. But this did not always go well with the affected students, some of whom would throw insults at him. It is from such incidents that the then Acting Academic Registrar (AR), Sebastian Ngobi referred to him as the punching bag of Makerere University. “This nick-name was because whoever had issues with their transcript came to me. A student would not know which lecturer or department had not submitted results in time. I was the face of the University and I took the punches. I could not reveal to the students where the problem lay even when I knew it. I used to call myself the devil that the public loves to hate,” he recalls with nostalgia.
Transformation of the Transcripts Office
Kyazze shares that most of the Department’s operations were manual at the time. Ordinary typewriters were used to inscribe on the transcripts. Faculties submitted results manually on a results sheet. This contributed to further delays in processing transcripts. Nonetheless, Kyazze inspired his team to do their best in the circumstances. But in 2003, the Academic Registrar’s Department started automating its processes.
In 2009, Kyazze became the Acting Deputy Registrar in charge of the Examinations and Transcripts Division. This was an internal arrangement in the AR’s Department, pending confirmation from the Human Resource Directorate. This new role required Kyazze to timetable university wide examinations, draft budgets for these exams and writing to the various Faculties requesting them to nominate external examiners. Nonetheless, he continued to help out in the Transcripts office too.
Kyazze recalls that in 2009, the then Acting Vice Chancellor, Prof. Venansius Baryamureeba walked into his office and directed that transcripts be ready for issuing on graduation day. “This was the beginning of major change. We worked so hard even on 26th December to ensure that transcripts for the January 2010 graduation ceremony were ready. I am glad that by graduation, we had 80% of the transcripts ready. The remaining 20% were processed shortly afterwards. Commendably, the VC made sure that we were properly and promptly rewarded for these extra hours and we felt so motivated,” he narrates with a smile. Early processing of transcripts now became a culture and continues to date, save for few problem cases. Kyazze partly attributes this to the computerized management of data.
Another transformation has been in the date the Academic transcript bears. Initially since the 1980s, transcripts would carry the date of graduation, but this has since been revised to the date of completion since graduation comes much later in the following year and this led to delays in issuing definitive transcripts. Only the certificate bears the date of graduation.
During his tenure, Kyazze initiated improved furnishing and equipping of the transcripts office. “We produce transcripts massively. With time, I realized that storage of these transcripts was becoming a challenge. Since at that time the AR’s Department was managing its own budget, I proposed procurement of more filing cabinets across the department and this was done,” he explains in reference to the permanently fixed cabinets.
Paradoxically with the massive production of transcripts, thousands remain uncollected. The AR’s department continues to call out to graduates to pick their transcripts spurning as far back as the 1990s
Memorable moments
During his tenure at Makerere University, Kyazze has interacted with and served people from all walks of life. He vividly recalls a time when he attended to Cardinal Emmanuel Wamala. “A colleague, Simon Sagala who was the Manager of the University Printery at the time, came running and informed me that Cardinal Wamala was in the queue with students waiting to see me. I requested that the Cardinal be ushered in. He was here on behalf of a Priest from Kabale, whose transcript was urgently needed in Rome. I was able to help the Cardinal that very day,” says Kyazze. He also recalls having attended to the former Minister of Education, Hon. Geraldine Namirembe Bitamazire and former Deputy Chief Justice Leticia Kikonyogo, who were personally inquiring about their children’s transcripts. He is particularly happy that his signature is out there on thousands of transcripts. “This is a legacy that I am so proud of. I know my name will be remembered occasionally by these people and I am grateful to God for the opportunity to have served,” he says.
Lessons learnt
For the time spent at Makerere University serving students, staff and the public, Kyazze has learnt that it is imperative to remain ethical and composed in all situations. “I have learnt that it is important to stick to ethics and guard against compromise. For example, some people would come here requesting that the date of birth on their transcripts be changed to suit their needs and I would tell it straight to their faces that this cannot be done, no matter what they wanted to offer in return or the position they held in society. Some would get angry, throw insults and slam the door on their way out, but I eventually got used to these outbursts and stuck to my principles,” asserts Kyazze.
Kyazze has had to handle numerous sensitive investigation cases related to forged academic qualifications and transcripts. He has also had to turn up as a key witness in lawsuits filed against Makerere University in relation to transcripts. He affirms that integrity and sticking to his principles has bailed him out in times like these.
The Family man
Kyazze is a proud father of four; two boys and two girls. He has single-handedly raised his children since his dear wife, Betty Kyazze, passed on in 2002. “Fortunately I had been the type of father who leaves work and heads home straight away. This has allowed me ample time to groom my children,” he says. Two of his children have since graduated and the other two are steadily following suit. In his free time, Kyazze will be found glued to a current affairs program or watching a television documentary. He also has a deep passion for reading on a wide variety of topics.
What next after retirement?
Kyazze has now retired from Makerere University after what he describes as a successful career. He is nonetheless concerned about the delays in receiving retirement packages at Makerere University. “It is a challenge when Staff members retire and their funds are not released on time. So one finds oneself struggling with a number of expenses and sometimes their retirement projects freeze,” he explains.
Nonetheless, this highly schooled French and German tutor has aggressively plunged into offering consultancy services in higher education and languages. Kyazze also proof-reads and edits manuscripts in English, French, Luganda and German for publishing.
Kyazze’s former roles at Makerere University have since been taken over by Richard Byarugaba, who is also in charge of the Transcripts Office and closely worked with Kyazze for over three years.
Kyazze the Professional Teacher
Frederick Mbabaali Kyazze is a teacher by profession and graduated from Makerere University with a Bachelor’s Degree and Concurrent Diploma in Education in 1977. He specialized in languages (French and German). Kyazze had wanted to study law but this was hampered by a Government directive following the turbulent political times of the 1970s. “I recall that the Asians and many expatriate teachers had been expelled from Uganda, so there was a dire need for teachers. The late President Idi Amin’s government gave a directive that a large quota of admitted students be channeled into teaching. One afternoon in 1974 the then Minister of Education, Brigadier Barnabas Kili, came and harangued us in the Makerere University Main Building, telling us that we were to become teachers whether we wanted it or not, thus ‘conscripting’ us into the teaching army ” he narrates in a low tone.
Kyazze then opted to teach German since he had studied it at Bachelors, to broaden his A-level choice of History, French and Literature in English. At first, Kyazze was not allowed to take German as a teaching subject since he was a beginner, but with his excellent grades, the then Dean of Education, Prof. Rukare reasoned that Kyazze be given a chance.
Kyazze graduated from Makerere University to teach languages in Secondary Schools. He taught German in Kibuli Secondary School and Mengo Senior School concurrently (1977 -1980). He also taught French at Kampala High School and Trinity College Nabbingo.
“In 1982 the Head of the German Department at Makerere University, Dr. Jörg Braunert came looking for me. He asked if I could teach German at Makerere University. I had passed German with flying colours, under the guidance of Frau Ingrid Hills and Dr. Brigitte Kochan, my lecturers. I obliged and returned to Makerere as a Teaching Assistant,” he explains. He was given a two year renewable contract, which was later renewed thrice. Kyazze says he indelibly profited from teaching French and German because this enabled him to secure scholarships to attend short term training and refresher courses in France (1977 and 1983), Burundi (1989) and Germany (1978, 1991 and 1995). He has also participated in numerous annual East African German Teachers’ Seminars under Nairobi’s Goethe Institut’s auspices.
Kyazze later stopped teaching and enrolled for a Masters in French at Makerere University. Upon graduating with a Masters in 1997, Kyazze returned to the classroom to teach languages in secondary school. He was one of the most sought after French examiners by Uganda National Examinations Board (UNEB).
In 1999, Makerere University advertised for administrative jobs in the Academic Registrar’s Department. This signaled a shift in career for the illustrious Frederick Kyazze Mbabaali. He set foot in the AR’s Department, where he has left an unquestionable legacy.
Article by Marion Alina
General
Makerere Marks 2026 International Day of Persons with Disability – Lord Mayor Balimwezo Delivers Keynote
Makerere University celebrated the 2026 International Day of Persons with Disability, with a message mobilising stakeholders to transition from policy formulation to implementation under the theme, “From Legislation to Action: Strengthening Disability Inclusion through Effective Policy Implementation in Higher Education.”
Held on November 05 2026 at Makerere University – Main Hall, the event evaluated current legal frameworks on inclusivity, identified persistent enforcement gaps, and accelerated concrete measures that can safeguard the rights and accessibility of persons with disability across Uganda.
Dr. Winifred Kabumbuli the Dean of Students at Makerere University explained the reason for the event is to create increased awareness about the rights and needs of both students and staff with disabilities on campus.
She expressed that Makerere is intentional and decisive to the implementation of inclusive policies and practices.
“We have established a disability support center. This is a one-stop center for resources and services for both students and staff with disabilities, equipped with state-of-the-art assistive devices, to assist our students and staff with disability to integrate ably into the academic and social environment.”
She also noted that the University has provided caretakers, helpers, and sign language interpreters to students with disability. These are paid a salary, accommodated, and fed, and as well access university health services.
This shows effort that Makerere University is building for all abilities.
Lord Mayor Balimwezo’s Keynote Address
Delivering the keynote, His Worship Eng. Hon. Ronald Nsubuga Balimwezo, the Lord Mayor for Kampala Capital City Authority started with a personal encounter of an accident that left him disabled. He appealed to fellow persons with disability, particularly the young people gathered at the event, to never consider themselves a burden to society. He added, “you are not a charity case. You are not less valuable because of your physical appearance. You are leaders, engineers, teachers, doctors, lawyers, entrepreneurs, artists, and public servants in the making.”
He encouraged them never to allow circumstances of birth or challenges encountered during life to determine the boundaries of their dreams. Confessing from his own situation he has had the privilege of standing on different platforms in Uganda and beyond, and his message has consistently been that persons with disability are equal, and capable of contributing to society.
To the University, Lord Mayor advised that every new building should be designed with universal accessibility in mind from the initial architectural drawings. He insisted that accessibility should never be an afterthought, requiring expensive modification.
Eng. Hon. Balimwezo encouraged management to continue strengthening partnership with development organisations and institutions committed to inclusive education. He commended partners like UNESCO, MasterCard Foundation and other partners and sincerely appreciated their contribution towards advancing inclusive education and expanding opportunities for young people with disabilities.
The Lord Mayor concluded by applauding all those that have benefited a person with a disability for he believes legacy is not how much money you have but rather how many lives you have changed. He made a call to action to each and everyone to make sure that we leave a legacy.
Chairperson of Makerere University Council represented by Rt. Hon. Daniel Fred Kidega, observed that the commemoration of this day by all persons present resonates well with Makerere’s enduring motto, ‘We build for the future.’
Building for the future means creating an inclusive university where everyone, regardless of disability, has equal opportunity to access education, participate and realise their full potential. He said we cannot genuinely claim to build for the future if members of our university community continue to encounter barriers to their full participation and learning ability.
He shared that as a globally recognised institution, Makerere will remain aligned with international commitments, particularly the UN Sustainable Development Goals, especially SDG 4 which emphasises quality of education, SDG 10 which emphasises reduction in inequalities and SDG 16 inclusive and accountability institutions.
Hon. Kidega, appreciated university management for its continued support and the commitment to advancing disability inclusion at this great University.
Checking National Progress with Inclusion
Prof. Zahara Nampewo, Deputy Dean School of Law moderated discussions on the theme. She highlighted Uganda’s efforts in legislating for persons with Disability, she said in 2008, we took a step by ratifying the UN Convention on Persons with Disabilities. That was 18 years ago. And Uganda had also earlier, two years before in 2006, enacted a law, a statute on persons with disabilities. That says a lot about us as a country, that we are committed to inclusion.
Hon. Laura Kanushu, a legislator, representing persons with disabilities in the parliament of Uganda commented that as a country, if we were to rate where we are in terms of inclusion of persons with disability, we might be at 15%, and that’s because we have not fully implemented those laws and policies.
She held tight on this opinion saying Uganda is one of those countries that is very quick to ratify international treaties and later domesticate them. Hon. Kanushu clarified that domestication requires, domesticating in the laws, domestication in terms of policies and also representation at all levels. “However, as a country, we do ratify very fast, but we never plan for implementation.”
Choose and Spread Inclusion not Sympathy
Mr. Daniel Elaju, a master’s student, shared his perspective on what true inclusion requires, emphasising that the foundation of progress lies in shared experience. He stated that, “lessons come from living with a disability, but not just living with people with disability. Because once you live with a disability, even when you are not disabled, you can be able to understand what state of life we people with disability are in.”
Daniel challenged the audience to look beyond the basics of entry because access alone is not enough they are also looking at participation. He said, “you have given me access, am I able to participate?” He questioned the adequacy of current support, asking, “Even when you have given me access to participate, is there reasonable accommodation for me to do whatever I have been given as a role.
In agreement, Ryan Hopper, Head of Physiotherapy at Hope Speaks, said when it comes to disability inclusion, especially in higher education, it is more than just putting a ramp here and making a change there. It’s more than that. It’s a change in mindset that starts with everyone.”
“So instead of being reactive to these students that are coming in and they have a disability that is calling for extra support, let us become proactive.” For someone with a disability is still deserving of love and still a human being that needs to be cared for.
Hon. Shakirah Akello, the Minister of Students with Disabilities in the Student Guild alluded to a story of the late Mr. Kapere to challenge the audience’s perception of disability and inclusion. She said, “recently, we lost a prominent comedian, Mr. Kapere.”
Kapere (real name Yokana Mbuuse) was a prominent Ugandan Comedian and Actor, born with distinctive facial features and a hearing impairment.
Hon. Akello highlighted his ability to live a full, integrated life, stating, “this gentleman got married,” and adding that he was “able to be so friendly, social, and interacted with lots of people.”
She concluded the story by emphasising his legacy: “Late Kapere was a man that was known, married with three children, and yet he had disability.” This served as a prompt for the audience to consider the broader question, “do you think without us including and supporting persons with disabilities, there can be development?” The question remains.
Makerere’s Commitment to Creating a Safer Environment for Persons with Disability
The Acting Vice Chancellor, Prof. Sarah Ssali revealed this day provides an opportunity not only to celebrate the achievements and contributions of persons with disability, but also to reflect on institutional responsibilities.
She shared a commitment on behalf of University management to support the shift from sympathy to structured transformation, and from charity to active agents in the life of persons with Disability. Dissecting the theme, Prof. Ssali encouraged us all to move beyond the mere existence of policies and legislation and demonstrate action that transforms the experiences of persons with disabilities at Makerere University, and beyond, as we have heard from the panel discussions.
Prof. Ssali concretised the Vice Chancellor’s message by highlighting that the call to make institutions and systems to work is not a call for persons with disabilities. It is a call for all of us. “As a University we reflect inclusion in the way, we teach, in the way we learn, conduct research, provide services, allocate resources, and govern the university.”
“Makerere University , remains dedicated to building an institution where excellence and inclusion reinforce each other on campus and also ensuring whatever – positive has happened in Makerere University happens in the world outside for inclusive settings,” Vice Chancellor pledged.
The commemoration ended with awards to stakeholders who have sacrificed to make a contribution to the welcome stay for persons with Disability at Makerere University and beyond.
General
Institutionalizing ORCID at Makerere University: Strengthening Researcher Identification, Visibility and Research Output Tracking
The Unit-Based ORCID Sensitization and System Capture of Researcher Identification Workshop was held on Tuesday, 3 November 2026, commencing at 9:00 a.m. at the Telepresence Centre, Senate Building, Makerere University. The workshop was facilitated by the Research and Education Network for Uganda (RENU).
The workshop was opened by Prof. Robert Wamala – Director of the Directorate of Research, Innovations and Partnerships (DRIP). In his remarks, Prof. Wamala emphasised the importance of ORCID in strengthening researcher identification, improving the visibility and discoverability of Makerere University‘s research outputs, and ensuring accurate attribution of scholarly contributions.
Prof. Wamala highlighted the need to move beyond individual ORCID registration towards systematic institutional adoption, including the accurate capture and validation of researchers’ ORCID identifiers in relevant University information systems. He underscored the importance of coordinated implementation at unit level, recognising the critical roles of College Librarians, Library staff and the Directorate of Graduate Training in supporting ORCID adoption among academic staff, researchers and graduate students.
Prof. Wamala appreciated RENU for facilitating the engagement and encouraged participants to translate the knowledge gained into practical action within their respective units. The workshop marked an important step in Makerere University‘s efforts to strengthen researcher identification, improve research visibility and enhance the institutional management and tracking of scholarly outputs.
The opening session also featured remarks from the University Librarian Prof. Ruth Nalumaga and Dr. Cyprian Misinde, the Director of Quality Assurance, who underscored the importance of ORCID in strengthening research visibility, scholarly communication and institutional research information management. Their contributions highlighted the need for collaboration across the Library, Quality Assurance, Graduate Training and DRIP to support effective ORCID adoption and integration into University processes.
The workshop provided an opportunity to sensitise participants on ORCID and strengthen their capacity to support its adoption and system capture within their respective units. The participation of College Librarians, Library staff and the Directorate of Graduate Training was particularly strategic in supporting researchers and graduate students to establish and maintain their ORCID profiles.
The workshop was attended by College Librarians and Library Staff; Representatives from the Directorate of Graduate Training; Directorate of Quality Assurance and the Directorate of Research, Innovations and Partnerships. Their participation was intended to strengthen awareness, institutional coordination and practical support for ORCID adoption across the University.
The engagement, marked a collaborative step towards institutionalizing ORCID at Makerere University and strengthening the University’s capacity to identify, track and showcase its research contributions globally.
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