General
Frederick Kyazze: The Unwavering Custodian of Mak’s Transcripts Office
Frederick Mbabaali Kyazze speaks with firmness as he shares his life-changing experience at Makerere University. The 62 year old senior citizen of average height, dark complexion and a lean frame has recently retired from Makerere University after fourteen years of dedicated service as a Senior Assistant Registrar. Tiny wrinkles of untold wisdom are beginning to form on his face. His eyes are a deep haven of thoughts and exude intelligence. He turns up for this interview in a neatly pressed cream suit, which reminds me that neat suits have been his trademark over the years. He begins to speak, carefully choosing his words.
Joining the Transcripts Office
In the year 2000, Kyazze joined Makerere University as an Assistant Registrar, Senate Division. After only six months, the hardworking man was assigned a bigger responsibility to head the Transcripts Office. His immediate Supervisor at the time, who later became Academic Registrar of Makerere University Mr. Amos Olar Odur, referred to this move as a vote of confidence in Kyazze. He was subsequently duly appointed to the rank of Senior Assistant Registrar.
“At that time, there was a general public outcry about transcripts in Makerere University. I recall a famous joke on one of the local FM stations that ‘okufuna transcript e Makerere, bakutuma mu ggulu,’ loosely translated as ‘it is easier to go to heaven than to get a transcript from Makerere University.’ Now as Head of the Transcripts Office, I knew it was time to roll up my sleeves and get to serious work; and I resolved to endeavour to not only do good, but do it well too,” Kyazze reminisces.
“I received a letter transferring me to the Transcripts Office with immediate effect. At about 2:00pm, I entered my new office and started work, without induction. My predecessor, Rose Bwire, was also needed in another unit immediately. I take this opportunity to kindly request the concerned officials to pay attention to induction of new officers when transfers are made. I had some challenges in adjusting to my new role minus induction but with the guidance of a few colleagues, I later found my way around,” he says. This new development came with additional responsibilities for Kyazze.
It is then that Kyazze learnt of the various hindrances to fast acquisition of transcripts at Makerere University. Cases of missing/misplaced marks, late submission of marks and submission of incomplete marks were the most common reasons for delayed transcripts. Kyazze would have to face the students one after another and explain to them that everything possible was being done to process their transcripts. He and his team, would then work backwards to resolve the issue with the relevant department. But this did not always go well with the affected students, some of whom would throw insults at him. It is from such incidents that the then Acting Academic Registrar (AR), Sebastian Ngobi referred to him as the punching bag of Makerere University. “This nick-name was because whoever had issues with their transcript came to me. A student would not know which lecturer or department had not submitted results in time. I was the face of the University and I took the punches. I could not reveal to the students where the problem lay even when I knew it. I used to call myself the devil that the public loves to hate,” he recalls with nostalgia.
Transformation of the Transcripts Office
Kyazze shares that most of the Department’s operations were manual at the time. Ordinary typewriters were used to inscribe on the transcripts. Faculties submitted results manually on a results sheet. This contributed to further delays in processing transcripts. Nonetheless, Kyazze inspired his team to do their best in the circumstances. But in 2003, the Academic Registrar’s Department started automating its processes.
In 2009, Kyazze became the Acting Deputy Registrar in charge of the Examinations and Transcripts Division. This was an internal arrangement in the AR’s Department, pending confirmation from the Human Resource Directorate. This new role required Kyazze to timetable university wide examinations, draft budgets for these exams and writing to the various Faculties requesting them to nominate external examiners. Nonetheless, he continued to help out in the Transcripts office too.
Kyazze recalls that in 2009, the then Acting Vice Chancellor, Prof. Venansius Baryamureeba walked into his office and directed that transcripts be ready for issuing on graduation day. “This was the beginning of major change. We worked so hard even on 26th December to ensure that transcripts for the January 2010 graduation ceremony were ready. I am glad that by graduation, we had 80% of the transcripts ready. The remaining 20% were processed shortly afterwards. Commendably, the VC made sure that we were properly and promptly rewarded for these extra hours and we felt so motivated,” he narrates with a smile. Early processing of transcripts now became a culture and continues to date, save for few problem cases. Kyazze partly attributes this to the computerized management of data.
Another transformation has been in the date the Academic transcript bears. Initially since the 1980s, transcripts would carry the date of graduation, but this has since been revised to the date of completion since graduation comes much later in the following year and this led to delays in issuing definitive transcripts. Only the certificate bears the date of graduation.
During his tenure, Kyazze initiated improved furnishing and equipping of the transcripts office. “We produce transcripts massively. With time, I realized that storage of these transcripts was becoming a challenge. Since at that time the AR’s Department was managing its own budget, I proposed procurement of more filing cabinets across the department and this was done,” he explains in reference to the permanently fixed cabinets.
Paradoxically with the massive production of transcripts, thousands remain uncollected. The AR’s department continues to call out to graduates to pick their transcripts spurning as far back as the 1990s
Memorable moments
During his tenure at Makerere University, Kyazze has interacted with and served people from all walks of life. He vividly recalls a time when he attended to Cardinal Emmanuel Wamala. “A colleague, Simon Sagala who was the Manager of the University Printery at the time, came running and informed me that Cardinal Wamala was in the queue with students waiting to see me. I requested that the Cardinal be ushered in. He was here on behalf of a Priest from Kabale, whose transcript was urgently needed in Rome. I was able to help the Cardinal that very day,” says Kyazze. He also recalls having attended to the former Minister of Education, Hon. Geraldine Namirembe Bitamazire and former Deputy Chief Justice Leticia Kikonyogo, who were personally inquiring about their children’s transcripts. He is particularly happy that his signature is out there on thousands of transcripts. “This is a legacy that I am so proud of. I know my name will be remembered occasionally by these people and I am grateful to God for the opportunity to have served,” he says.
Lessons learnt
For the time spent at Makerere University serving students, staff and the public, Kyazze has learnt that it is imperative to remain ethical and composed in all situations. “I have learnt that it is important to stick to ethics and guard against compromise. For example, some people would come here requesting that the date of birth on their transcripts be changed to suit their needs and I would tell it straight to their faces that this cannot be done, no matter what they wanted to offer in return or the position they held in society. Some would get angry, throw insults and slam the door on their way out, but I eventually got used to these outbursts and stuck to my principles,” asserts Kyazze.
Kyazze has had to handle numerous sensitive investigation cases related to forged academic qualifications and transcripts. He has also had to turn up as a key witness in lawsuits filed against Makerere University in relation to transcripts. He affirms that integrity and sticking to his principles has bailed him out in times like these.
The Family man
Kyazze is a proud father of four; two boys and two girls. He has single-handedly raised his children since his dear wife, Betty Kyazze, passed on in 2002. “Fortunately I had been the type of father who leaves work and heads home straight away. This has allowed me ample time to groom my children,” he says. Two of his children have since graduated and the other two are steadily following suit. In his free time, Kyazze will be found glued to a current affairs program or watching a television documentary. He also has a deep passion for reading on a wide variety of topics.
What next after retirement?
Kyazze has now retired from Makerere University after what he describes as a successful career. He is nonetheless concerned about the delays in receiving retirement packages at Makerere University. “It is a challenge when Staff members retire and their funds are not released on time. So one finds oneself struggling with a number of expenses and sometimes their retirement projects freeze,” he explains.
Nonetheless, this highly schooled French and German tutor has aggressively plunged into offering consultancy services in higher education and languages. Kyazze also proof-reads and edits manuscripts in English, French, Luganda and German for publishing.
Kyazze’s former roles at Makerere University have since been taken over by Richard Byarugaba, who is also in charge of the Transcripts Office and closely worked with Kyazze for over three years.
Kyazze the Professional Teacher
Frederick Mbabaali Kyazze is a teacher by profession and graduated from Makerere University with a Bachelor’s Degree and Concurrent Diploma in Education in 1977. He specialized in languages (French and German). Kyazze had wanted to study law but this was hampered by a Government directive following the turbulent political times of the 1970s. “I recall that the Asians and many expatriate teachers had been expelled from Uganda, so there was a dire need for teachers. The late President Idi Amin’s government gave a directive that a large quota of admitted students be channeled into teaching. One afternoon in 1974 the then Minister of Education, Brigadier Barnabas Kili, came and harangued us in the Makerere University Main Building, telling us that we were to become teachers whether we wanted it or not, thus ‘conscripting’ us into the teaching army ” he narrates in a low tone.
Kyazze then opted to teach German since he had studied it at Bachelors, to broaden his A-level choice of History, French and Literature in English. At first, Kyazze was not allowed to take German as a teaching subject since he was a beginner, but with his excellent grades, the then Dean of Education, Prof. Rukare reasoned that Kyazze be given a chance.
Kyazze graduated from Makerere University to teach languages in Secondary Schools. He taught German in Kibuli Secondary School and Mengo Senior School concurrently (1977 -1980). He also taught French at Kampala High School and Trinity College Nabbingo.
“In 1982 the Head of the German Department at Makerere University, Dr. Jörg Braunert came looking for me. He asked if I could teach German at Makerere University. I had passed German with flying colours, under the guidance of Frau Ingrid Hills and Dr. Brigitte Kochan, my lecturers. I obliged and returned to Makerere as a Teaching Assistant,” he explains. He was given a two year renewable contract, which was later renewed thrice. Kyazze says he indelibly profited from teaching French and German because this enabled him to secure scholarships to attend short term training and refresher courses in France (1977 and 1983), Burundi (1989) and Germany (1978, 1991 and 1995). He has also participated in numerous annual East African German Teachers’ Seminars under Nairobi’s Goethe Institut’s auspices.
Kyazze later stopped teaching and enrolled for a Masters in French at Makerere University. Upon graduating with a Masters in 1997, Kyazze returned to the classroom to teach languages in secondary school. He was one of the most sought after French examiners by Uganda National Examinations Board (UNEB).
In 1999, Makerere University advertised for administrative jobs in the Academic Registrar’s Department. This signaled a shift in career for the illustrious Frederick Kyazze Mbabaali. He set foot in the AR’s Department, where he has left an unquestionable legacy.
Article by Marion Alina
Dr. James Magara, a futurist and Chairman of Yobel Biashara Initiative stood before an audience at Makerere University on September 30, 2026, and projected a map of the world. It was upside down.
He asked the room if anything was wrong, and as the audience hesitated, he revealed that “in 1569, the Flemish cartographer and geographer whose name was Gerardus Mercator, developed a map now known as the Mercator projection. It represented the curved shape of the Earth on a flat map.” He simplified it saying, the Mercator map accurately shows direction and local shape, but it distorts the size of places, especially those that are located near the poles. He pointed out that the map distorts the size of continents, making Greenland appear as large as Africa, when in reality, Africa is 14 times larger.
Fixing the map was easy and free, it took one vote, Dr Magara said, referencing the recent United Nations resolution that encouraged accurate area projections. Indeed fixing the map was easy but the actual material weight of this continent and its institutions that run within the world economy is why dialogues like this exist. “Until we (Africa) fund our own institutions ourselves, the continental agenda will keep belonging to whoever writes the check.”
This and more were part of Dr. Magara’s opening remarks while delivering a keynote at the YOBEL Biashara Conference 2026 hosted at Makerere University School of Public Health Auditorium.
The event, was co-hosted by the CASTLE Think Tank, YOBEL Biashara, and Makerere University under the theme: “Africa’s Agency in an Era of Geopolitical Change: Trade, Investment and Economic Transformation,” brought together a diverse assembly of policymakers, academics, and private sector leaders.
Representing Dr. Adam Mugume the Chief Guest who could not make it due to unavoidable circumstances, Ms. Doreen Katangaza, a researcher and economist at the Bank of Uganda (BoU) delivered his remarks while reflecting on Dr. Magara’s keynote.
She explained “what agency means in economic policy, is not isolation, it’s not withdrawal, but the capacity to choose, to negotiate, and to act.”
She emphasized that relying on external factors or rhetoric is insufficient for long-term transformation. Instead, she suggests that agency is defined by internal strength and the ability to act independently. As she states, “Africa’s agency will not only be secured by rhetoric. It will be built through capabilities. The capability to produce, the capability to finance development, capability to manage shocks and above all, capability to make choices based on our own long-term interests and people’s priorities.”
Ultimately, Ms. Katangaza aligned with all speakers mobilising for a holistic approach involving government, the private sector, and academia to build these foundations. She noted that the Bank of Uganda is committed to harmonising policies and payment systems to support this, but success depends on whether these ideas translate into tangible outcomes, such as stronger institutions and resilient economies, when stakeholders reconvene in the future.
She concluded by congratulating the YOBEL Biashara Initiative, CASTLE Think Tank, and Makerere University for organizing the forum “a platform for thoughtful discussion about Africa’s economic future.” She thanked all the speakers, all panelists, and participants for their valuable contribution and attention during her communication and entire event.
Cost of Institutional Dependence to the Continent
Dr. Magara’s address was his critique of the continent’s institutional funding. He pointed out that member states currently fund only 24% of the African Union’s own program budget. Charity begins at home, he stated. With 76% out of every dollar the African Union spends coming from partners outside the continent. He argued that this dependency is self-inflicted and fixable.
He advised that if we genuinely want a technology-creating continent, the work has to start in the primary school classroom, not in the university innovation hub. He added, while also highlighting that Africa’s research and development spending sits at 0.4 percent of GDP, far below the world average.
Dr. Magara also addressed the implementation gap that has affected the continent for decades. He suggested that the failure to execute on well-crafted strategies is not just a capacity problem, but a result of selfish interests within. Some people are benefiting from the way things are, he explained. So, if they change, they will lose the benefit.
As a futurist and leadership strategist, Dr. Magara used his keynote address to also dismantle some of the comfortable narratives often repeated in policy circles. He challenged the audience to reconsider the concept of agency, arguing that choice only becomes agency when backed by the capacity to act. He pushed back against the common narrative that Africa’s youth population is automatically a demographic dividend.
A youth bulge without a falling birth rate, without matching job creation is not a dividend, he warned. It is a dependency burden wearing dividends lobbying.
Dr. Magara said, “if you ask any panel anywhere on this continent why Africa has not industrialised, you will get the same three answers almost every single time. Not enough skills, not enough infrastructure, not enough finance. And all of this is true. All of it is real. None of it should be dismissed.” But none of those three answers explains a much stranger fact sitting right in front of us, “why have we been writing almost identical strategy documents, making almost identical recommendations for 30 years plus.”
He urged the room to be honest about the reality of the labor market, noting that every year, between 10 and 12 million Africans enter the labor market, while economies create roughly three million formal jobs. That gap cannot close itself, he stated. And it does not close by wishing it away in a policy document.
Engagement with Dr. Magara’s Keynote
The keynote featured significant engagement, primarily from Professor Pamela Mbabazi, Ms. Allen-Sophia Asiimwe, and Dr. Fred NK Muhumuza, who offered diverse perspectives that somewhat aligned with, and at certain points challenged his arguments.
Professor Pamela Mbabazi, Executive Chairperson of the National Planning Authority (NPA), offered a government perspective on the issues raised. She acknowledged the disconnect between some policy and deep thinking. Siding with Dr. Magara, there is a visible rush into making decisions without having deep thinking and engaging with amazing think tanks like YOBEL, CASTLE, she admitted.
She called for a more intentional approach to policymaking, urging think tanks to collaborate more closely with government bodies like the NPA. She explained that countries like China did not get to where they are by accident, they were intentional to include their think tanks into policy making and no decisions were made haphazardly.
Professor Mbabazi suggested that as a country and continent we can have our think tanks drive policy if we want to build a five-hundred-billion-dollar economy by 2040.
She concluded her submission joining Dr Magara in questioning whether Africa could credibly speak of strategic agency when the institutions through which agency is exercised remain substantially dependent on financing from elsewhere.
Allen Sophia Asiimwe the Deputy CEO/Chief of Programme at trademark Africa addressed the conference via zoom, and expressed she was happy “when Dr. Magara started off with a question on the size of Africa on the map and in reality, it matters.”
However, she challenged some of his assertions on financing. She requested to push back on this very strongly saying “If you look at how Africa is made up, a lot of our countries are still very poor,” arguing that the continent’s economic reality as of now requires external support.
With that said, she shifted the focus from external funding to internal inefficiencies, agreeing that Africa is sabotaging its own growth through non-tariff barriers, noting, “we are self-sabotaging. If we opened up for trade, if we allowed goods to cross the borders, we may actually make a big difference,” Ms. Asiimwe discussed.
Dr. Fred Muhumuza a prominent Ugandan development economist, senior lecturer, and policy advisor also engaged with the views on economic planning and indicators.
He agreed that think tanks are an issue, and that they must be embraced for the better. We must think about our problems, talk about them, and see what sense we make to ourselves.
Dr. Muhumuza questioned the premise that the source of financing is the primary issue, suggesting that the quality of the plan being financed is more critical.
Major General Gregory Mugisha Muntuyera, added his voice to Dr Magara’s arguing that beyond map size, Africa’s development is hindered not by a lack of potential, but by a mindset of dependency. Drawing a contrast to the conditioning of elephants in India mastered by small humans.
The General stated, “we have got the knowledge, we have got the qualifications, but we have been conditioned.”
He emphasized that true progress requires discipline for ” without this nothing is going to happen” regardless of how many conferences are held.
The Cost of a Broken System
Ms. Eseza Mulyagonja, a member of the YOBEL Biashara board, as one of the opening speakers, issued a strong reminder of the urgency required in addressing the continent’s challenges.
Ms. Mulyagonja shared a story so dear to her, of a young boy in a village who died after being bitten by a snake because he was not in school, for his fees were unpaid. She used this to illustrate the human cost of broken systems and advised that we do not have to wait for calamity to strike, since this is a story that is so common.
She said as a continent, we have got to confront these things saying if we do not bring these stories close to home, we will not be propelled to change the direction for the better.
MAKERERE-CASTLE-YOBEL A PARTNERSHIP FOR AFRICA’S TRANSFORMATION
Representing Professor Sarah Ssali, the First Deputy Vice Chancellor in charge of Academic Affairs, Professor Edward Bbaale the Principal College of Business and Management Sciences, emphasised the institution’s commitment to being an active partner in national and continental transformation acknowledging the global economic order is undergoing profound change, characterised by geopolitical realignment and an accelerating energy transition.
“These questions cannot be settled in just one conference. These are conversations that we’re going to have to continue even after here. So once again, I thank our chief guest, our keynote speaker, our discussants, our partners, the organizers, and every one of you who have made this time a meaningful time spent and made meaningful contributions to Africa’s future.
“The important question, therefore, is not simply how Africa will be affected by these changes, but how Africa will shape them”, Professor Bbaale remarked.
Crowning the remarks from the host institution, Makere University Chairperson of Council Dr. Lorna Magara appreciated everyone that was present for this noble conversation.
She said, “I trust that each of us leaves today with at least one idea that we are going to execute for the good of our continent.”
She proposed that the first item on the agenda of the YOBEL Biashara 2027 conference should be looking at the scorecard of what has been done to see that Africa increasingly moves from being a passive recipient of global economic decisions to becoming an active participant in shaping the rules, institutions, and partnerships that determine its development direction.
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