General
Frederick Kyazze: The Unwavering Custodian of Mak’s Transcripts Office
Frederick Mbabaali Kyazze speaks with firmness as he shares his life-changing experience at Makerere University. The 62 year old senior citizen of average height, dark complexion and a lean frame has recently retired from Makerere University after fourteen years of dedicated service as a Senior Assistant Registrar. Tiny wrinkles of untold wisdom are beginning to form on his face. His eyes are a deep haven of thoughts and exude intelligence. He turns up for this interview in a neatly pressed cream suit, which reminds me that neat suits have been his trademark over the years. He begins to speak, carefully choosing his words.
Joining the Transcripts Office
In the year 2000, Kyazze joined Makerere University as an Assistant Registrar, Senate Division. After only six months, the hardworking man was assigned a bigger responsibility to head the Transcripts Office. His immediate Supervisor at the time, who later became Academic Registrar of Makerere University Mr. Amos Olar Odur, referred to this move as a vote of confidence in Kyazze. He was subsequently duly appointed to the rank of Senior Assistant Registrar.
“At that time, there was a general public outcry about transcripts in Makerere University. I recall a famous joke on one of the local FM stations that ‘okufuna transcript e Makerere, bakutuma mu ggulu,’ loosely translated as ‘it is easier to go to heaven than to get a transcript from Makerere University.’ Now as Head of the Transcripts Office, I knew it was time to roll up my sleeves and get to serious work; and I resolved to endeavour to not only do good, but do it well too,” Kyazze reminisces.
“I received a letter transferring me to the Transcripts Office with immediate effect. At about 2:00pm, I entered my new office and started work, without induction. My predecessor, Rose Bwire, was also needed in another unit immediately. I take this opportunity to kindly request the concerned officials to pay attention to induction of new officers when transfers are made. I had some challenges in adjusting to my new role minus induction but with the guidance of a few colleagues, I later found my way around,” he says. This new development came with additional responsibilities for Kyazze.
It is then that Kyazze learnt of the various hindrances to fast acquisition of transcripts at Makerere University. Cases of missing/misplaced marks, late submission of marks and submission of incomplete marks were the most common reasons for delayed transcripts. Kyazze would have to face the students one after another and explain to them that everything possible was being done to process their transcripts. He and his team, would then work backwards to resolve the issue with the relevant department. But this did not always go well with the affected students, some of whom would throw insults at him. It is from such incidents that the then Acting Academic Registrar (AR), Sebastian Ngobi referred to him as the punching bag of Makerere University. “This nick-name was because whoever had issues with their transcript came to me. A student would not know which lecturer or department had not submitted results in time. I was the face of the University and I took the punches. I could not reveal to the students where the problem lay even when I knew it. I used to call myself the devil that the public loves to hate,” he recalls with nostalgia.
Transformation of the Transcripts Office
Kyazze shares that most of the Department’s operations were manual at the time. Ordinary typewriters were used to inscribe on the transcripts. Faculties submitted results manually on a results sheet. This contributed to further delays in processing transcripts. Nonetheless, Kyazze inspired his team to do their best in the circumstances. But in 2003, the Academic Registrar’s Department started automating its processes.
In 2009, Kyazze became the Acting Deputy Registrar in charge of the Examinations and Transcripts Division. This was an internal arrangement in the AR’s Department, pending confirmation from the Human Resource Directorate. This new role required Kyazze to timetable university wide examinations, draft budgets for these exams and writing to the various Faculties requesting them to nominate external examiners. Nonetheless, he continued to help out in the Transcripts office too.
Kyazze recalls that in 2009, the then Acting Vice Chancellor, Prof. Venansius Baryamureeba walked into his office and directed that transcripts be ready for issuing on graduation day. “This was the beginning of major change. We worked so hard even on 26th December to ensure that transcripts for the January 2010 graduation ceremony were ready. I am glad that by graduation, we had 80% of the transcripts ready. The remaining 20% were processed shortly afterwards. Commendably, the VC made sure that we were properly and promptly rewarded for these extra hours and we felt so motivated,” he narrates with a smile. Early processing of transcripts now became a culture and continues to date, save for few problem cases. Kyazze partly attributes this to the computerized management of data.
Another transformation has been in the date the Academic transcript bears. Initially since the 1980s, transcripts would carry the date of graduation, but this has since been revised to the date of completion since graduation comes much later in the following year and this led to delays in issuing definitive transcripts. Only the certificate bears the date of graduation.
During his tenure, Kyazze initiated improved furnishing and equipping of the transcripts office. “We produce transcripts massively. With time, I realized that storage of these transcripts was becoming a challenge. Since at that time the AR’s Department was managing its own budget, I proposed procurement of more filing cabinets across the department and this was done,” he explains in reference to the permanently fixed cabinets.
Paradoxically with the massive production of transcripts, thousands remain uncollected. The AR’s department continues to call out to graduates to pick their transcripts spurning as far back as the 1990s
Memorable moments
During his tenure at Makerere University, Kyazze has interacted with and served people from all walks of life. He vividly recalls a time when he attended to Cardinal Emmanuel Wamala. “A colleague, Simon Sagala who was the Manager of the University Printery at the time, came running and informed me that Cardinal Wamala was in the queue with students waiting to see me. I requested that the Cardinal be ushered in. He was here on behalf of a Priest from Kabale, whose transcript was urgently needed in Rome. I was able to help the Cardinal that very day,” says Kyazze. He also recalls having attended to the former Minister of Education, Hon. Geraldine Namirembe Bitamazire and former Deputy Chief Justice Leticia Kikonyogo, who were personally inquiring about their children’s transcripts. He is particularly happy that his signature is out there on thousands of transcripts. “This is a legacy that I am so proud of. I know my name will be remembered occasionally by these people and I am grateful to God for the opportunity to have served,” he says.
Lessons learnt
For the time spent at Makerere University serving students, staff and the public, Kyazze has learnt that it is imperative to remain ethical and composed in all situations. “I have learnt that it is important to stick to ethics and guard against compromise. For example, some people would come here requesting that the date of birth on their transcripts be changed to suit their needs and I would tell it straight to their faces that this cannot be done, no matter what they wanted to offer in return or the position they held in society. Some would get angry, throw insults and slam the door on their way out, but I eventually got used to these outbursts and stuck to my principles,” asserts Kyazze.
Kyazze has had to handle numerous sensitive investigation cases related to forged academic qualifications and transcripts. He has also had to turn up as a key witness in lawsuits filed against Makerere University in relation to transcripts. He affirms that integrity and sticking to his principles has bailed him out in times like these.
The Family man
Kyazze is a proud father of four; two boys and two girls. He has single-handedly raised his children since his dear wife, Betty Kyazze, passed on in 2002. “Fortunately I had been the type of father who leaves work and heads home straight away. This has allowed me ample time to groom my children,” he says. Two of his children have since graduated and the other two are steadily following suit. In his free time, Kyazze will be found glued to a current affairs program or watching a television documentary. He also has a deep passion for reading on a wide variety of topics.
What next after retirement?
Kyazze has now retired from Makerere University after what he describes as a successful career. He is nonetheless concerned about the delays in receiving retirement packages at Makerere University. “It is a challenge when Staff members retire and their funds are not released on time. So one finds oneself struggling with a number of expenses and sometimes their retirement projects freeze,” he explains.
Nonetheless, this highly schooled French and German tutor has aggressively plunged into offering consultancy services in higher education and languages. Kyazze also proof-reads and edits manuscripts in English, French, Luganda and German for publishing.
Kyazze’s former roles at Makerere University have since been taken over by Richard Byarugaba, who is also in charge of the Transcripts Office and closely worked with Kyazze for over three years.
Kyazze the Professional Teacher
Frederick Mbabaali Kyazze is a teacher by profession and graduated from Makerere University with a Bachelor’s Degree and Concurrent Diploma in Education in 1977. He specialized in languages (French and German). Kyazze had wanted to study law but this was hampered by a Government directive following the turbulent political times of the 1970s. “I recall that the Asians and many expatriate teachers had been expelled from Uganda, so there was a dire need for teachers. The late President Idi Amin’s government gave a directive that a large quota of admitted students be channeled into teaching. One afternoon in 1974 the then Minister of Education, Brigadier Barnabas Kili, came and harangued us in the Makerere University Main Building, telling us that we were to become teachers whether we wanted it or not, thus ‘conscripting’ us into the teaching army ” he narrates in a low tone.
Kyazze then opted to teach German since he had studied it at Bachelors, to broaden his A-level choice of History, French and Literature in English. At first, Kyazze was not allowed to take German as a teaching subject since he was a beginner, but with his excellent grades, the then Dean of Education, Prof. Rukare reasoned that Kyazze be given a chance.
Kyazze graduated from Makerere University to teach languages in Secondary Schools. He taught German in Kibuli Secondary School and Mengo Senior School concurrently (1977 -1980). He also taught French at Kampala High School and Trinity College Nabbingo.
“In 1982 the Head of the German Department at Makerere University, Dr. Jörg Braunert came looking for me. He asked if I could teach German at Makerere University. I had passed German with flying colours, under the guidance of Frau Ingrid Hills and Dr. Brigitte Kochan, my lecturers. I obliged and returned to Makerere as a Teaching Assistant,” he explains. He was given a two year renewable contract, which was later renewed thrice. Kyazze says he indelibly profited from teaching French and German because this enabled him to secure scholarships to attend short term training and refresher courses in France (1977 and 1983), Burundi (1989) and Germany (1978, 1991 and 1995). He has also participated in numerous annual East African German Teachers’ Seminars under Nairobi’s Goethe Institut’s auspices.
Kyazze later stopped teaching and enrolled for a Masters in French at Makerere University. Upon graduating with a Masters in 1997, Kyazze returned to the classroom to teach languages in secondary school. He was one of the most sought after French examiners by Uganda National Examinations Board (UNEB).
In 1999, Makerere University advertised for administrative jobs in the Academic Registrar’s Department. This signaled a shift in career for the illustrious Frederick Kyazze Mbabaali. He set foot in the AR’s Department, where he has left an unquestionable legacy.
Article by Marion Alina
Mastercard Foundation Scholars have been encouraged to embrace mentorship programmes as a way of maximising opportunities for personal and professional growth.
Mentorship is a professional relationship in which an experienced person (the mentor) supports another (the mentee) in developing specific skills and knowledge that enhance both professional and personal growth.
While speaking at a Mentor–Mentee matching session held on Saturday at the Central Teaching Facility, Mr Steven Langa, a counsellor and director at Family Life Network, told scholars that mentorship plays a pivotal role in preparing the next generation of leaders capable of transforming Uganda and Africa.
“We live at a very challenging time in history, a time when Uganda and Africa have to rise up to the occasion to provide leadership, professional excellence and innovation,” Mr Langa, said.
In his presentation, Mr Langa explained that a mentor is not a parent, therapist, or romantic partner, but rather a coach who helps the mentee build essential skills.
“The mentoring relationship is built on mutual trust, respect and communication and involves both parties meeting regularly to exchange ideas, discuss progress and set goals for further development. A mentor does not need to know, or to provide all the answers; instead, the mentor encourages the mentee to use their available resources to identify solutions,” Mr Langa, noted.
Speaking at the same event, Ms Eva Nabasumba, the Principal Academics and Career Development Officer at the Mastercard Foundation Scholars Program, encouraged scholars to build strong relationships with their mentors, which could later provide credible referees for employment, scholarships and other opportunities.
She highlighted several benefits of mentorship for mentees, including gaining advice, knowledge and insights from experienced professionals; developing professional communication skills; building valuable industry networks; engaging in employment-related conversations; exploring career pathways; and learning strategies for job searches, résumé writing and interviews.
During the session, mentors introduced themselves to their new mentees, allowing scholars to identify and connect with suitable mentors. Some of the mentors are doctors, teachers, counsellors, engineer’s business people and Accountants.
Apollo Mulondo, one of the mentors, urged scholars to take the mentorship opportunity seriously and respect the time and commitment of their mentors.
“Some of us are who we are today because of our mentors. Our offices are always open to you, so feel free to visit anytime. It does not matter what your background is you can make it,” Mulondo said.
The mentor–mentee matching session enabled scholars to interact with professionals from different fields, giving them an opportunity to identify mentors whose experience aligns with their academic and career aspirations. The engagement also created a platform for scholars to begin building networks that will support their growth beyond the university.
General
Mak Cooperative Society holds AGM: Growth, Transparency and Member Welfare Take Centre Stage
“This is a perfectly managed Cooperative Society,” remarked CPA David Ssenoga, amidst applause from Members of the Makerere University Multi-Purpose Cooperative Society (MUMCS).
CPA Ssenoga made the remarks on 4th March 2026 as he presented the Auditor’s report from SDS and Company Certified Public Accountants at the MUMCS Annual General Meeting (AGM).
The Auditor’s report for the year ended 31st December 2025 highlighted adherence to the best corporate governance practices, confirmed proper allocation of funds, value for money, and steady progress.
“The Cooperative Society was found to be in excellent standing, with operations in compliance with International Financial Reporting Standards for SMEs, the Cooperative Societies Act, and relevant Ugandan regulations. The operations are efficient and transparent,” he reported.
Mandate of MUMCS
Chairing the AGM, the Vice Chairperson, Dr. Muhammad Kiggundu-Musoke, underscored that the MUMCS exists to promote the welfare of members. In pursuit of this mandate, MUMCS provides access to affordable credit at interest rates that are significantly lower than those offered by other financial institutions. Such support, he noted, empowers members to strengthen their financial stability, invest in personal and professional goals, and ultimately enhance their overall well-being.
Steady progress
Highlighting MUMCS’ steady progress, Dr. Kiggundu-Musoke commended members for the tremendous growth recorded over time. He noted that the cooperative society had grown from handling a few hundreds of thousands of shillings in its early years to managing a portfolio now standing at approximately UGX 3.25 billion, a milestone he described as a reflection of collective effort, prudent management, and sustained member confidence.
He encouraged members to actively promote and popularise the cooperative within their respective departments. He proposed a structured approach of engaging Heads of Department to sensitize staff on the MUMCS’ services and benefits.
AGM highlights
The hybrid AGM, with physical participants assembled in the Main Building Senior Common Room, and virtual participants who followed the proceedings via zoom, provided a platform to review performance, highlight operational successes and governance milestones, as well as, finding solutions to challenges.
Secretary’s report
Presenting the report, MUMCS’ Secretary, Prof. Winston Tumps Ireeta, highlighted the growth in membership to 160, including 27 new recruits – a testimony to the confidence in the quality of services provided.
Prof. Ireeta excited the members when he mentioned that the 2025 surplus of UGX 291 million was distributed to members, with administrative budgets executed as approved.
On the issue of financial discipline and meeting obligations, Prof. Ireeta notified the members that the Management Committee implemented strategies that ensured compliance. “Outstanding loan arrears were settled through deductions from dividends of the concerned members,” he stated.
The Secretary reported that as approved during the previous AGM, the Vetting Committee consisting of Prof. Helen Nambalirwa Nkabala (Chairperson), Prof. Lawrence Mugisha (Member) and Dr. Alex Okello (Member) had been constituted and has embarked on the tasks as per the terms of reference.
With reference to the Secretary’s report, the Members praised the MUMCS Management Committee headed by Prof. Barnabas Nawangwe, for ensuring the successful implementation of key decisions agreed upon during the previous AGM.
Treasurer’s report
The Treasurer, Prof. Juma Kasozi, provided members with a detailed overview of operations, liquidity, investments, and returns.
Emphasizing MUMCS’ commitment to transparency, Prof. Kasozi noted that the Management Committee ensures that the balance sheets, profit and loss statements, and trial balances are shared monthly with members, which enables them to monitor performance throughout the year.
Prof. Kasozi explained that the Cooperative Society maintains strong liquidity, with approximately UGX 1.6 billion invested with fund managers and insurance companies. These liquid investments he said, provide a solid foundation to support loans, withdrawals, and operational needs. He encouraged members to increase their savings and shareholdings, in order to strengthen MUMCS’s financial base and enhance lending capacity.
The Treasurer highlighted the Society’s loan products, including instant loans; which provide same-day disbursement and long-term term loans. He reported that in 2025, UGX 479 million was disbursed in instant loans, and UGX 913 million as long-term loans.
He informed the AGM that the major challenge faced during the year 2025, was premised on disruptions in payroll deductions. “Before this setback, payroll deductions generated over UGX 50 million per month. Due to temporary disruptions, the amount generated reduced to UGX 20 million,” he explained.
The Treasurer briefed the members that discussions with the payroll management team had been successful, and full deductions were expected to resume, a step that would restore the expected income stream of the Cooperative Society.
He re-assured members that despite challenges with payroll deductions, MUMCS remains financially stable, with strong liquidity, robust investments, sound loan recovery mechanisms, and a commitment to member welfare.
He encouraged members to recruit colleagues, increase shareholding, and actively participate in strengthening the Cooperative Society’s growth and impact.
Members applaud the Management Committee
Impressed by the reports presented by the Secretary and Treasurer, the Members praised the MUMCS Management Committee headed by Prof. Barnabas Nawangwe, for the successful implementation of key decisions agreed upon during the previous AGM.
Presentation from the Welfare Committee
On behalf of the Welfare Committee, Ms. Ritah Namisango, commended the Management Committee for effectively implementing the Society’s Welfare Policy. Ms. Namisango noted that the policy stipulates the contribution to weddings, loss of a member, and/or when a member loses a parent, spouse and a biological child. She encouraged the members to read the Welfare Policy in order to tap into the benefits that accrue to them.
“We invite all members to read the Welfare Policy and inform the Management Committee early enough whenever a situation arises. I am glad that, because of transparency and communication through the WhatsApp group, most of you have been notifying the Executive Committee promptly. Most of the Members who have received contributions from MUMCS during such situations, have acknowledged receipt, and gone an extra mile, to send messages of gratitude via MUMCS’ WhatsApp group,” she said.
She welcomed the AGM’s approval of an additional UGX 2.5 million allocation to the Welfare Fund, to boost the Cooperative Society’s ability to extend support as well as standing in solidarity with the Members.
The Welfare Committee consists of Ms. Ritah Namisango, Dr. Oscar Mugula and Mr. Michael Kasusse.
Supervisory Committee report
The Chairperson, Prof. Fredrick Jones Muyodi, congratulated the Management Committee and the Members, upon the positive financial performance of MUMCS with a gross surplus of UGX 351,533,935/=, and a net surplus of UGX 49,510,181/= after deduction of all expenses.
Concerned that some members have faced challenges with payroll deductions, the Supervisory committee welcomed the progress reported by the Secretary toward resolving the issue.
He stated that the Committee reviewed the financial proposals presented by the management committee and endorsed the recommended dividend payment of UGX 38,630,000 to shareholders, noting that dividends cannot exceed 10 percent under the law.
In addition, the Committee supported payments to service providers, the purchase of a second laptop to enhance data security, the use of cloud and external storage for safeguarding records, the proposed welfare and AGM budgets, and the allocation of 65% of the gross surplus as return on savings.
The Supervisory Committee consists of Prof. Fredrick Jones Muyodi (Chairperson), Prof. Edgar Nabutanyi (Member) and Dr. Jamidah Nakato (Member).
Closing remarks
Closing the AGM, Dr. Kiggundu-Musoke thanked members for their active participation and challenged them to actively support the growth of the cooperative society. He emphasized that membership growth would not only strengthen the Makerere University Multi-Purpose Cooperative Society’s financial standing, but also enhance dividend returns for all members.
General
Makerere University and World Bank Sign Partnership to Strengthen Environmental and Social Sustainability Capacity
On 5th March 2026, Makerere University signed a Memorandum of Understanding (MoU) with the International Development Association (IDA), the financing arm of the World Bank Group, establishing a strategic partnership aimed at strengthening environmental and social sustainability systems in Uganda and the wider East African region.
The collaboration brings together Makerere University through the College of Agricultural and Environmental Sciences (CAES) and the College of Humanities and Social Sciences (CHUSS) and the World Bank to jointly advance training, research, and policy advisory in environmental and social sustainability.
The three-year agreement provides a framework for cooperation focused on building national capacity to manage environmental and social risks associated with large-scale development investments.
Advancing Sustainable Development through Knowledge Partnerships
The partnership will be anchored in the Environment and Social Sustainability Centre (ESSC) at Makerere University, a national hub established to promote applied research, policy engagement, and professional training in environmental and social governance.
Through the Centre, the two institutions will collaborate to strengthen Uganda’s ability to plan and implement development projects in ways that safeguard communities and the environment.
Speaking during the signing ceremony, Ms. Francisca Ayodeji (Ayo) Akala, the World Bank Country Manager emphasised that the collaboration reflects a shared commitment to strengthening systems that support sustainable growth.
“This partnership with Makerere University is an important step in strengthening Uganda’s systems for environmental and social sustainability. By working through the Environment and Social Sustainability Centre, we aim to build the capacity of professionals across government, the private sector, and development institutions to better manage environmental and social risks and deliver investments that promote sustainable growth while protecting people and the environment.” Ms. Francisca Ayodeji (Ayo) Akala, World Bank Country Manager, Uganda, noted.
The partnership will support training, research, and policy advisory activities through the ESSC, helping Uganda pursue a development trajectory that promotes economic growth while protecting people and the environment.
Building National Capacity for Environmental and Social Risk Management
Uganda’s development agenda under the Fourth National Development Plan prioritises large-scale investments in infrastructure, agro-industrialisation, energy, and science and technology. However, such investments require strong environmental and social risk management systems to ensure sustainable outcomes.
The new partnership, therefore, focuses on building a skilled workforce capable of applying international best practices in environmental and social governance.
Under the MoU, Makerere University will design and deliver demand-driven short-course training programs targeting public sector officials, development practitioners, financial institutions, civil society organisations, and private sector actors implementing major projects.
Seven certificate-level short courses have already been developed and approved across multiple colleges at the University. These courses cover areas such as environmental and social risk management, climate risk assessment, construction health and safety, and integrating environmental and social considerations into investment cycles.
“Makerere Universityis proud to partner with the World Bank in strengthening Uganda’s capacity to manage environmental and social risks in development investments. Through the Environment and Social Sustainability Centre, we have already developed and approved seven certificate-level short courses across multiple colleges, designed to equip professionals in government, the private sector, and development institutions with practical skills to plan and implement sustainable projects. This collaboration reflects Makerere’s commitment to providing knowledge-driven solutions that support Uganda’s development while safeguarding communities and the environment.” Prof. Barnabas Nawangwe noted.
Strengthening Collaboration between Academia and Development Partners
As part of the agreement, the World Bank will support the development and delivery of the training programs, including conducting Training of Trainers (ToT) on the Bank’s Environment and Social Standards and international best practices.
The Bank will also leverage its convening power to encourage participation from development partners, government institutions, and project implementers, while supporting impact monitoring of trained professionals to document improvements in project performance and job creation.
The collaboration will further promote professional networking, policy dialogue, knowledge exchange, and the development of knowledge hubs containing environmental and social tools, databases, and resources for practitioners.
Positioning Makerere as a Regional Knowledge Hub
Through this partnership, Makerere University seeks to position the Environment and Social Sustainability Centre as a leading knowledge hub for environmental and social governance in Africa.
By combining academic expertise with the World Bank’s global experience in development financing and technical assistance, the initiative is expected to strengthen the institutional capacity required to deliver sustainable and climate-resilient investments in Uganda.
The partnership also aligns with the World Bank’s broader commitment to supporting Uganda’s development agenda and strengthening country systems for environmental and social sustainability.
Together, the two institutions aim to equip professionals across government, the private sector, and development organizations with the skills required to ensure that Uganda’s development pathway remains inclusive, responsible, and environmentally sustainable.
Caroline Kainomugisha is the Communications Officer, Advancement Office, Makerere University
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