General
Frederick Kyazze: The Unwavering Custodian of Mak’s Transcripts Office
Frederick Mbabaali Kyazze speaks with firmness as he shares his life-changing experience at Makerere University. The 62 year old senior citizen of average height, dark complexion and a lean frame has recently retired from Makerere University after fourteen years of dedicated service as a Senior Assistant Registrar. Tiny wrinkles of untold wisdom are beginning to form on his face. His eyes are a deep haven of thoughts and exude intelligence. He turns up for this interview in a neatly pressed cream suit, which reminds me that neat suits have been his trademark over the years. He begins to speak, carefully choosing his words.
Joining the Transcripts Office
In the year 2000, Kyazze joined Makerere University as an Assistant Registrar, Senate Division. After only six months, the hardworking man was assigned a bigger responsibility to head the Transcripts Office. His immediate Supervisor at the time, who later became Academic Registrar of Makerere University Mr. Amos Olar Odur, referred to this move as a vote of confidence in Kyazze. He was subsequently duly appointed to the rank of Senior Assistant Registrar.
“At that time, there was a general public outcry about transcripts in Makerere University. I recall a famous joke on one of the local FM stations that ‘okufuna transcript e Makerere, bakutuma mu ggulu,’ loosely translated as ‘it is easier to go to heaven than to get a transcript from Makerere University.’ Now as Head of the Transcripts Office, I knew it was time to roll up my sleeves and get to serious work; and I resolved to endeavour to not only do good, but do it well too,” Kyazze reminisces.
“I received a letter transferring me to the Transcripts Office with immediate effect. At about 2:00pm, I entered my new office and started work, without induction. My predecessor, Rose Bwire, was also needed in another unit immediately. I take this opportunity to kindly request the concerned officials to pay attention to induction of new officers when transfers are made. I had some challenges in adjusting to my new role minus induction but with the guidance of a few colleagues, I later found my way around,” he says. This new development came with additional responsibilities for Kyazze.
It is then that Kyazze learnt of the various hindrances to fast acquisition of transcripts at Makerere University. Cases of missing/misplaced marks, late submission of marks and submission of incomplete marks were the most common reasons for delayed transcripts. Kyazze would have to face the students one after another and explain to them that everything possible was being done to process their transcripts. He and his team, would then work backwards to resolve the issue with the relevant department. But this did not always go well with the affected students, some of whom would throw insults at him. It is from such incidents that the then Acting Academic Registrar (AR), Sebastian Ngobi referred to him as the punching bag of Makerere University. “This nick-name was because whoever had issues with their transcript came to me. A student would not know which lecturer or department had not submitted results in time. I was the face of the University and I took the punches. I could not reveal to the students where the problem lay even when I knew it. I used to call myself the devil that the public loves to hate,” he recalls with nostalgia.
Transformation of the Transcripts Office
Kyazze shares that most of the Department’s operations were manual at the time. Ordinary typewriters were used to inscribe on the transcripts. Faculties submitted results manually on a results sheet. This contributed to further delays in processing transcripts. Nonetheless, Kyazze inspired his team to do their best in the circumstances. But in 2003, the Academic Registrar’s Department started automating its processes.
In 2009, Kyazze became the Acting Deputy Registrar in charge of the Examinations and Transcripts Division. This was an internal arrangement in the AR’s Department, pending confirmation from the Human Resource Directorate. This new role required Kyazze to timetable university wide examinations, draft budgets for these exams and writing to the various Faculties requesting them to nominate external examiners. Nonetheless, he continued to help out in the Transcripts office too.
Kyazze recalls that in 2009, the then Acting Vice Chancellor, Prof. Venansius Baryamureeba walked into his office and directed that transcripts be ready for issuing on graduation day. “This was the beginning of major change. We worked so hard even on 26th December to ensure that transcripts for the January 2010 graduation ceremony were ready. I am glad that by graduation, we had 80% of the transcripts ready. The remaining 20% were processed shortly afterwards. Commendably, the VC made sure that we were properly and promptly rewarded for these extra hours and we felt so motivated,” he narrates with a smile. Early processing of transcripts now became a culture and continues to date, save for few problem cases. Kyazze partly attributes this to the computerized management of data.
Another transformation has been in the date the Academic transcript bears. Initially since the 1980s, transcripts would carry the date of graduation, but this has since been revised to the date of completion since graduation comes much later in the following year and this led to delays in issuing definitive transcripts. Only the certificate bears the date of graduation.
During his tenure, Kyazze initiated improved furnishing and equipping of the transcripts office. “We produce transcripts massively. With time, I realized that storage of these transcripts was becoming a challenge. Since at that time the AR’s Department was managing its own budget, I proposed procurement of more filing cabinets across the department and this was done,” he explains in reference to the permanently fixed cabinets.
Paradoxically with the massive production of transcripts, thousands remain uncollected. The AR’s department continues to call out to graduates to pick their transcripts spurning as far back as the 1990s
Memorable moments
During his tenure at Makerere University, Kyazze has interacted with and served people from all walks of life. He vividly recalls a time when he attended to Cardinal Emmanuel Wamala. “A colleague, Simon Sagala who was the Manager of the University Printery at the time, came running and informed me that Cardinal Wamala was in the queue with students waiting to see me. I requested that the Cardinal be ushered in. He was here on behalf of a Priest from Kabale, whose transcript was urgently needed in Rome. I was able to help the Cardinal that very day,” says Kyazze. He also recalls having attended to the former Minister of Education, Hon. Geraldine Namirembe Bitamazire and former Deputy Chief Justice Leticia Kikonyogo, who were personally inquiring about their children’s transcripts. He is particularly happy that his signature is out there on thousands of transcripts. “This is a legacy that I am so proud of. I know my name will be remembered occasionally by these people and I am grateful to God for the opportunity to have served,” he says.
Lessons learnt
For the time spent at Makerere University serving students, staff and the public, Kyazze has learnt that it is imperative to remain ethical and composed in all situations. “I have learnt that it is important to stick to ethics and guard against compromise. For example, some people would come here requesting that the date of birth on their transcripts be changed to suit their needs and I would tell it straight to their faces that this cannot be done, no matter what they wanted to offer in return or the position they held in society. Some would get angry, throw insults and slam the door on their way out, but I eventually got used to these outbursts and stuck to my principles,” asserts Kyazze.
Kyazze has had to handle numerous sensitive investigation cases related to forged academic qualifications and transcripts. He has also had to turn up as a key witness in lawsuits filed against Makerere University in relation to transcripts. He affirms that integrity and sticking to his principles has bailed him out in times like these.
The Family man
Kyazze is a proud father of four; two boys and two girls. He has single-handedly raised his children since his dear wife, Betty Kyazze, passed on in 2002. “Fortunately I had been the type of father who leaves work and heads home straight away. This has allowed me ample time to groom my children,” he says. Two of his children have since graduated and the other two are steadily following suit. In his free time, Kyazze will be found glued to a current affairs program or watching a television documentary. He also has a deep passion for reading on a wide variety of topics.
What next after retirement?
Kyazze has now retired from Makerere University after what he describes as a successful career. He is nonetheless concerned about the delays in receiving retirement packages at Makerere University. “It is a challenge when Staff members retire and their funds are not released on time. So one finds oneself struggling with a number of expenses and sometimes their retirement projects freeze,” he explains.
Nonetheless, this highly schooled French and German tutor has aggressively plunged into offering consultancy services in higher education and languages. Kyazze also proof-reads and edits manuscripts in English, French, Luganda and German for publishing.
Kyazze’s former roles at Makerere University have since been taken over by Richard Byarugaba, who is also in charge of the Transcripts Office and closely worked with Kyazze for over three years.
Kyazze the Professional Teacher
Frederick Mbabaali Kyazze is a teacher by profession and graduated from Makerere University with a Bachelor’s Degree and Concurrent Diploma in Education in 1977. He specialized in languages (French and German). Kyazze had wanted to study law but this was hampered by a Government directive following the turbulent political times of the 1970s. “I recall that the Asians and many expatriate teachers had been expelled from Uganda, so there was a dire need for teachers. The late President Idi Amin’s government gave a directive that a large quota of admitted students be channeled into teaching. One afternoon in 1974 the then Minister of Education, Brigadier Barnabas Kili, came and harangued us in the Makerere University Main Building, telling us that we were to become teachers whether we wanted it or not, thus ‘conscripting’ us into the teaching army ” he narrates in a low tone.
Kyazze then opted to teach German since he had studied it at Bachelors, to broaden his A-level choice of History, French and Literature in English. At first, Kyazze was not allowed to take German as a teaching subject since he was a beginner, but with his excellent grades, the then Dean of Education, Prof. Rukare reasoned that Kyazze be given a chance.
Kyazze graduated from Makerere University to teach languages in Secondary Schools. He taught German in Kibuli Secondary School and Mengo Senior School concurrently (1977 -1980). He also taught French at Kampala High School and Trinity College Nabbingo.
“In 1982 the Head of the German Department at Makerere University, Dr. Jörg Braunert came looking for me. He asked if I could teach German at Makerere University. I had passed German with flying colours, under the guidance of Frau Ingrid Hills and Dr. Brigitte Kochan, my lecturers. I obliged and returned to Makerere as a Teaching Assistant,” he explains. He was given a two year renewable contract, which was later renewed thrice. Kyazze says he indelibly profited from teaching French and German because this enabled him to secure scholarships to attend short term training and refresher courses in France (1977 and 1983), Burundi (1989) and Germany (1978, 1991 and 1995). He has also participated in numerous annual East African German Teachers’ Seminars under Nairobi’s Goethe Institut’s auspices.
Kyazze later stopped teaching and enrolled for a Masters in French at Makerere University. Upon graduating with a Masters in 1997, Kyazze returned to the classroom to teach languages in secondary school. He was one of the most sought after French examiners by Uganda National Examinations Board (UNEB).
In 1999, Makerere University advertised for administrative jobs in the Academic Registrar’s Department. This signaled a shift in career for the illustrious Frederick Kyazze Mbabaali. He set foot in the AR’s Department, where he has left an unquestionable legacy.
Article by Marion Alina
Staff and students at the College of Natural Sciences (CoNAS) have been sensitized on Makerere University’s Gender Equality Policy (GEP) and the Policy and Regulations Against Sexual Harassment (PRASH), in an engagement aimed at strengthening awareness of staff rights and responsibilities and promoting a safe, inclusive and respectful University environment.
The two-hour sensitization session, held on Friday, 30th October 2026 in the Chemistry Boardroom, was organized by the Gender Mainstreaming Directorate (GMD) and led by its Director, Dr Euzobia Baine.
The engagement provided staff with an opportunity to understand the purpose and scope of the two policies, their role in promoting gender equality and preventing sexual harassment, as well as the mechanisms available for reporting and addressing cases of sexual harassment within the University.
Sensitization on the Gender Equality Policy
The Makerere University Gender Equality Policy, originally adopted in 2009 and amended in 2022, provides a broad institutional framework for promoting gender equality and women’s empowerment. It seeks to integrate gender considerations into the University’s core functions, including teaching and learning, research and innovation, institutional management, recruitment, staff development and leadership.
The policy also promotes equal opportunity and non-discrimination, equitable participation and progression of students, increased participation of women in leadership and decision-making, and a gender-responsive, inclusive and secure University environment.
The Policy Against Sexual Harassment
Staff were also sensitized on PRASH, which provides the institutional framework for preventing and responding to sexual harassment at Makerere University. The policy establishes mechanisms for sensitization, reporting, investigation and management of complaints, while providing for accountability and protection of members of the University community.
The policy applies to members of the University community, including academic, administrative and support staff, students, contractors, partners and visitors to University premises. Sexual harassment encompasses unwelcome sexual advances, requests for sexual favours and other unwanted physical, verbal or non-verbal conduct of a sexual nature.
The sensitization highlighted the complementary role of the two policies. While the GEP provides the broader framework for gender equality, equity and inclusion across the University, PRASH specifically addresses sexual harassment and establishes measures for its prevention and response.
Implementation and Institutional Commitment
Mr. Eric Tumwesigye, Principal Gender Officer in Makerere University’s Directorate of Gender Mainstreaming, briefed staff on progress in implementing MakPRASH, sharing experiences and lessons learned, as well as the consequences of persistent sexual harassment.
On behalf of CoNAS, the Deputy Principal, Prof. Godwin Kakuba, welcomed the initiative and called for continued sensitization of staff and students on the policies.
Prof. Kakuba pledged support towards ensuring that the policies are understood and observed, noting that regular awareness and engagement are important in creating a respectful and safe working and learning environment.
The sensitization forms part of the University’s ongoing efforts, through the Gender Mainstreaming Directorate, to strengthen implementation of its gender-related policies and promote a University community where all members can participate, work and learn in an environment free from discrimination, harassment and other forms of gender-based harm.
Staff and students at the College of Veterinary Medicine, Animal Resources and Biosecurity (CoVAB) were encouraged to embrace gender-responsive practices as a key step towards building an inclusive, equitable, and productive academic environment.
The call was made during a gender sensitization workshop held on October 28th, 2026, organized by the Directorate of Gender Mainstreaming, which brought together members of the CoVAB community to deepen their understanding of gender issues and their relevance in higher education institutions.
Principal Calls for Active Participation
A section of the participants that included academic and administrative staff listen attentively
Welcoming participants to the workshop, CoVAB Principal Prof. Clovice Kankya thanked the Directorate of Gender Mainstreaming for choosing the College to host the engagement and encouraged staff and students to take advantage of such learning opportunities.
He described the meeting as one of his first major engagements with members of the College community since assuming office and emphasized the importance of continuous learning and participation in institutional programs.
“Opportunities such as these should not be taken for granted. When experts come to share knowledge and experiences, it is important that we make time to attend, listen, and learn,” he said.
Prof. Kankya noted that he was one of the staff training gender in the past and noted that to date, there were many gender experts who together work towards ensuring the student community gains the needed knowledge and skills to mainstream gender concerns in the college activities.
Gender Concerns Everyone
Some energizers to keep the participants fully engaged
Addressing common misconceptions about gender-related discussions, the Principal emphasized that gender is not exclusively a women’s issue but one that concerns all members of society.
“Gender is not all about women. It is about the social roles, responsibilities, and relationships that shape our lives and workplaces. Understanding these issues helps us create a more supportive and inclusive environment for everyone,” he explained.
Drawing from his academic experience, Prof. Kankya noted that gender considerations cut across disciplines and sectors and remain an important component of sustainable development efforts worldwide. He urged participants to appreciate the role of gender mainstreaming in fostering equal opportunities, promoting respectful working relationships, and enhancing institutional effectiveness.
The College of Veterinary Medicine, Animal Resources and Biosecurity (CoVAB) recently hosted a gender sensitization session aimed at increasing awareness of Makerere University’s gender policies and gathering stakeholder feedback to support their effective implementation.
Organized by the Directorate of Gender Mainstreaming, the engagement brought together staff and students to discuss gender equality, prevention of sexual harassment, gender-responsive planning and budgeting, and the role of university stakeholders in fostering an inclusive academic environment.
Principal Welcomes Gender Mainstreaming Directorate
Prof. Clovice Kankya, Principal CoVAB – made welcome remarks, acknowledging the importance of gender in all areas
The session was officiated by the new CoVAB Principal, who thanked the Directorate for selecting CoVAB to host the engagement and encouraged staff and students to take full advantage of opportunities that contribute to professional and personal growth. While challenging the common misconception that gender discussions are solely women’s affairs, he emphasized the importance of participation in university activities, noting that such engagements provide valuable opportunities to learn, share experiences, and contribute to institutional development. “Gender is not all about women. It is about the social roles and responsibilities that shape our interactions and work environments. Understanding these issues is important for all of us.”, he stated.
Disseminating University Gender Policies
R-L: The Director of the Gender mainstreaming Directorate at Makerere University Dr. Euzobia Baine, and Mr. Eric Tumwesigye facilitated the session.
Facilitators from the Directorate of Gender Mainstreaming led by Dr. Euzobia Baine explained the purpose and scope of Makerere University’s Gender Equality Policy and the Policy and Regulations Against Sexual Harassment. Dr. Baine said the sensitization session aimed to increase awareness and understanding of the University’s gender policies and to obtain feedback from stakeholders to guide their implementation and continuous improvement.
Participants were informed that the policies apply to students, academic staff, administrative staff, and all other individuals who study, work, or undertake activities within university spaces. The Directorate also highlighted its mandate to coordinate policy implementation and provide technical support to colleges, schools, departments, and administrative units across the University.
Promoting Gender Equality across University Functions
The meeting highlighted the broad scope of the Gender Equality Policy, which seeks to integrate gender considerations into teaching, learning, research, outreach, partnerships, and institutional management.
Participants learned that the policy promotes the integration of gender perspectives into curricula and research activities, equitable access, participation, retention, and progression for students and staff, increased participation of women and other underrepresented groups in Science, Technology, Engineering and Mathematics (STEM) fields and leadership positions, Gender-responsive community engagement and university partnerships and a university culture founded on respect, inclusion, equity, and equal opportunity. The facilitators emphasized that gender mainstreaming is not a stand-alone activity but a responsibility that should be incorporated into all university programs and operations.
Addressing Sexual Harassment in University Spaces
A key component of the sensitization focused on the University’s Policy and Regulations against Sexual Harassment. Participants were informed that the policy was developed in response to evidence showing that sexual harassment was affecting members of the university community and that stronger preventive and response mechanisms were needed.
It was explained that the policy provides guidance on prevention, reporting, investigation, and management of sexual harassment cases while promoting safe and respectful learning and working environments for all and that the was commited to supporting colleges and administrative units in implementing the policy and creating awareness among staff and students.
Gender and Equity in Planning and Budgeting
The session also highlighted the growing importance of gender and equity considerations in institutional planning and resource allocation. Participants were informed that the Public Finance Management Act requires public institutions to mainstream gender and equity concerns in their plans and budgets. They also learned that the Equal Opportunities Commission assesses institutional performance in implementing gender and equity commitments. The discussion prompted reflection on how colleges can strengthen compliance with these requirements and address existing gaps in implementing gender-responsive activities.
Fostering an Inclusive University Community
The sensitization session provided an opportunity for participants to share experiences, ask questions, and provide feedback on the implementation of the University’s policies. Participants welcomed the engagement, noting that it enhanced their understanding of gender issues and underscored their role in promoting a respectful, inclusive, and supportive environment for both staff and students.
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