General
Frederick Kyazze: The Unwavering Custodian of Mak’s Transcripts Office
Frederick Mbabaali Kyazze speaks with firmness as he shares his life-changing experience at Makerere University. The 62 year old senior citizen of average height, dark complexion and a lean frame has recently retired from Makerere University after fourteen years of dedicated service as a Senior Assistant Registrar. Tiny wrinkles of untold wisdom are beginning to form on his face. His eyes are a deep haven of thoughts and exude intelligence. He turns up for this interview in a neatly pressed cream suit, which reminds me that neat suits have been his trademark over the years. He begins to speak, carefully choosing his words.
Joining the Transcripts Office
In the year 2000, Kyazze joined Makerere University as an Assistant Registrar, Senate Division. After only six months, the hardworking man was assigned a bigger responsibility to head the Transcripts Office. His immediate Supervisor at the time, who later became Academic Registrar of Makerere University Mr. Amos Olar Odur, referred to this move as a vote of confidence in Kyazze. He was subsequently duly appointed to the rank of Senior Assistant Registrar.
“At that time, there was a general public outcry about transcripts in Makerere University. I recall a famous joke on one of the local FM stations that ‘okufuna transcript e Makerere, bakutuma mu ggulu,’ loosely translated as ‘it is easier to go to heaven than to get a transcript from Makerere University.’ Now as Head of the Transcripts Office, I knew it was time to roll up my sleeves and get to serious work; and I resolved to endeavour to not only do good, but do it well too,” Kyazze reminisces.
“I received a letter transferring me to the Transcripts Office with immediate effect. At about 2:00pm, I entered my new office and started work, without induction. My predecessor, Rose Bwire, was also needed in another unit immediately. I take this opportunity to kindly request the concerned officials to pay attention to induction of new officers when transfers are made. I had some challenges in adjusting to my new role minus induction but with the guidance of a few colleagues, I later found my way around,” he says. This new development came with additional responsibilities for Kyazze.
It is then that Kyazze learnt of the various hindrances to fast acquisition of transcripts at Makerere University. Cases of missing/misplaced marks, late submission of marks and submission of incomplete marks were the most common reasons for delayed transcripts. Kyazze would have to face the students one after another and explain to them that everything possible was being done to process their transcripts. He and his team, would then work backwards to resolve the issue with the relevant department. But this did not always go well with the affected students, some of whom would throw insults at him. It is from such incidents that the then Acting Academic Registrar (AR), Sebastian Ngobi referred to him as the punching bag of Makerere University. “This nick-name was because whoever had issues with their transcript came to me. A student would not know which lecturer or department had not submitted results in time. I was the face of the University and I took the punches. I could not reveal to the students where the problem lay even when I knew it. I used to call myself the devil that the public loves to hate,” he recalls with nostalgia.
Transformation of the Transcripts Office
Kyazze shares that most of the Department’s operations were manual at the time. Ordinary typewriters were used to inscribe on the transcripts. Faculties submitted results manually on a results sheet. This contributed to further delays in processing transcripts. Nonetheless, Kyazze inspired his team to do their best in the circumstances. But in 2003, the Academic Registrar’s Department started automating its processes.
In 2009, Kyazze became the Acting Deputy Registrar in charge of the Examinations and Transcripts Division. This was an internal arrangement in the AR’s Department, pending confirmation from the Human Resource Directorate. This new role required Kyazze to timetable university wide examinations, draft budgets for these exams and writing to the various Faculties requesting them to nominate external examiners. Nonetheless, he continued to help out in the Transcripts office too.
Kyazze recalls that in 2009, the then Acting Vice Chancellor, Prof. Venansius Baryamureeba walked into his office and directed that transcripts be ready for issuing on graduation day. “This was the beginning of major change. We worked so hard even on 26th December to ensure that transcripts for the January 2010 graduation ceremony were ready. I am glad that by graduation, we had 80% of the transcripts ready. The remaining 20% were processed shortly afterwards. Commendably, the VC made sure that we were properly and promptly rewarded for these extra hours and we felt so motivated,” he narrates with a smile. Early processing of transcripts now became a culture and continues to date, save for few problem cases. Kyazze partly attributes this to the computerized management of data.
Another transformation has been in the date the Academic transcript bears. Initially since the 1980s, transcripts would carry the date of graduation, but this has since been revised to the date of completion since graduation comes much later in the following year and this led to delays in issuing definitive transcripts. Only the certificate bears the date of graduation.
During his tenure, Kyazze initiated improved furnishing and equipping of the transcripts office. “We produce transcripts massively. With time, I realized that storage of these transcripts was becoming a challenge. Since at that time the AR’s Department was managing its own budget, I proposed procurement of more filing cabinets across the department and this was done,” he explains in reference to the permanently fixed cabinets.
Paradoxically with the massive production of transcripts, thousands remain uncollected. The AR’s department continues to call out to graduates to pick their transcripts spurning as far back as the 1990s
Memorable moments
During his tenure at Makerere University, Kyazze has interacted with and served people from all walks of life. He vividly recalls a time when he attended to Cardinal Emmanuel Wamala. “A colleague, Simon Sagala who was the Manager of the University Printery at the time, came running and informed me that Cardinal Wamala was in the queue with students waiting to see me. I requested that the Cardinal be ushered in. He was here on behalf of a Priest from Kabale, whose transcript was urgently needed in Rome. I was able to help the Cardinal that very day,” says Kyazze. He also recalls having attended to the former Minister of Education, Hon. Geraldine Namirembe Bitamazire and former Deputy Chief Justice Leticia Kikonyogo, who were personally inquiring about their children’s transcripts. He is particularly happy that his signature is out there on thousands of transcripts. “This is a legacy that I am so proud of. I know my name will be remembered occasionally by these people and I am grateful to God for the opportunity to have served,” he says.
Lessons learnt
For the time spent at Makerere University serving students, staff and the public, Kyazze has learnt that it is imperative to remain ethical and composed in all situations. “I have learnt that it is important to stick to ethics and guard against compromise. For example, some people would come here requesting that the date of birth on their transcripts be changed to suit their needs and I would tell it straight to their faces that this cannot be done, no matter what they wanted to offer in return or the position they held in society. Some would get angry, throw insults and slam the door on their way out, but I eventually got used to these outbursts and stuck to my principles,” asserts Kyazze.
Kyazze has had to handle numerous sensitive investigation cases related to forged academic qualifications and transcripts. He has also had to turn up as a key witness in lawsuits filed against Makerere University in relation to transcripts. He affirms that integrity and sticking to his principles has bailed him out in times like these.
The Family man
Kyazze is a proud father of four; two boys and two girls. He has single-handedly raised his children since his dear wife, Betty Kyazze, passed on in 2002. “Fortunately I had been the type of father who leaves work and heads home straight away. This has allowed me ample time to groom my children,” he says. Two of his children have since graduated and the other two are steadily following suit. In his free time, Kyazze will be found glued to a current affairs program or watching a television documentary. He also has a deep passion for reading on a wide variety of topics.
What next after retirement?
Kyazze has now retired from Makerere University after what he describes as a successful career. He is nonetheless concerned about the delays in receiving retirement packages at Makerere University. “It is a challenge when Staff members retire and their funds are not released on time. So one finds oneself struggling with a number of expenses and sometimes their retirement projects freeze,” he explains.
Nonetheless, this highly schooled French and German tutor has aggressively plunged into offering consultancy services in higher education and languages. Kyazze also proof-reads and edits manuscripts in English, French, Luganda and German for publishing.
Kyazze’s former roles at Makerere University have since been taken over by Richard Byarugaba, who is also in charge of the Transcripts Office and closely worked with Kyazze for over three years.
Kyazze the Professional Teacher
Frederick Mbabaali Kyazze is a teacher by profession and graduated from Makerere University with a Bachelor’s Degree and Concurrent Diploma in Education in 1977. He specialized in languages (French and German). Kyazze had wanted to study law but this was hampered by a Government directive following the turbulent political times of the 1970s. “I recall that the Asians and many expatriate teachers had been expelled from Uganda, so there was a dire need for teachers. The late President Idi Amin’s government gave a directive that a large quota of admitted students be channeled into teaching. One afternoon in 1974 the then Minister of Education, Brigadier Barnabas Kili, came and harangued us in the Makerere University Main Building, telling us that we were to become teachers whether we wanted it or not, thus ‘conscripting’ us into the teaching army ” he narrates in a low tone.
Kyazze then opted to teach German since he had studied it at Bachelors, to broaden his A-level choice of History, French and Literature in English. At first, Kyazze was not allowed to take German as a teaching subject since he was a beginner, but with his excellent grades, the then Dean of Education, Prof. Rukare reasoned that Kyazze be given a chance.
Kyazze graduated from Makerere University to teach languages in Secondary Schools. He taught German in Kibuli Secondary School and Mengo Senior School concurrently (1977 -1980). He also taught French at Kampala High School and Trinity College Nabbingo.
“In 1982 the Head of the German Department at Makerere University, Dr. Jörg Braunert came looking for me. He asked if I could teach German at Makerere University. I had passed German with flying colours, under the guidance of Frau Ingrid Hills and Dr. Brigitte Kochan, my lecturers. I obliged and returned to Makerere as a Teaching Assistant,” he explains. He was given a two year renewable contract, which was later renewed thrice. Kyazze says he indelibly profited from teaching French and German because this enabled him to secure scholarships to attend short term training and refresher courses in France (1977 and 1983), Burundi (1989) and Germany (1978, 1991 and 1995). He has also participated in numerous annual East African German Teachers’ Seminars under Nairobi’s Goethe Institut’s auspices.
Kyazze later stopped teaching and enrolled for a Masters in French at Makerere University. Upon graduating with a Masters in 1997, Kyazze returned to the classroom to teach languages in secondary school. He was one of the most sought after French examiners by Uganda National Examinations Board (UNEB).
In 1999, Makerere University advertised for administrative jobs in the Academic Registrar’s Department. This signaled a shift in career for the illustrious Frederick Kyazze Mbabaali. He set foot in the AR’s Department, where he has left an unquestionable legacy.
Article by Marion Alina
Makerere University, the oldest and most prestigious institution of higher learning in Uganda and one of the foremost universities on the African continent, has officially commenced its Semester Two examinations for the 2025/2026 academic year. The much-anticipated assessment period marks a critical milestone in the academic calendar, bringing together thousands of students from across the university’s numerous colleges, schools, faculties, and institutes as they sit their end of semester papers in a bid to demonstrate mastery of the content covered throughout the semester.
The examinations, which span a carefully structured timetable released by the Academic Registrar, are being conducted across the various examination halls, lecture theaters, and designated assessment venues spread throughout the Makerere Hill campus. Security and integrity measures have been reinforced to ensure that the examinations are conducted in a fair, orderly, and transparent manner, upholding the university’s longstanding commitment to academic excellence and integrity.
This year’s examination season arrives at a particularly significant moment for the institution. Having navigated numerous challenges in recent years including disruptions to the academic calendar, resource constraints, and the ongoing effort to modernize curriculum delivery, Makerere finds itself reaffirming its core identity as a centre of academic rigour and intellectual development. The commencement of these examinations is therefore a statement of institutional resilience and the continued determination of both staff and students to uphold the highest standards of scholarship.
A Season of Academic Reckoning
For the student body, the commencement of Semester Two examinations signals the culmination of months of learning, late night reading sessions, group discussions, coursework submissions, and individual academic effort. Across the hostels, libraries, and common rooms of Makerere, the atmosphere has unmistakably shifted into one of focused determination. Students can be seen poring over lecture notes, textbooks, and past examination papers in every available space, from the steps of the Main Library to the benches of Freedom Square.
The university administration, through the various college deans and heads of department, has urged students to approach the examinations with calmness, thorough preparation, and utmost honesty. Messages reminding students of the dire consequences of academic malpractice have been widely circulated, as Makerere maintains a strict zero tolerance policy toward examination fraud, plagiarism, and any form of misconduct during assessments.
Beyond the pressure of performance, the examination period also carries a deeply communal character on the Makerere campus. Students from different programmes, regions, and backgrounds find themselves united by the shared experience of preparation and assessment. Study groups form spontaneously in corridors and courtyards, senior students mentor their juniors on examination technique, and a spirit of collective striving pervades the institution. It is one of the defining features of life at Makerere, where the pursuit of knowledge is understood as both a personal endeavour and a shared social responsibility.
Preparation and Logistical Readiness
Ahead of the examination period, the university undertook extensive logistical preparations to ensure smooth and uninterrupted conduct of all papers. The Academic Registrar worked in close coordination with college examination officers to finalize seating arrangements, allocate invigilators, distribute examination materials, and confirm examination schedules with both academic staff and students. Special provisions were made for students with disabilities and those with documented medical conditions that may require additional time or special seating accommodations.
The university also invested in refreshing and reinforcing the physical examination venues. Lecture theaters and examination halls have been reorganized to ensure adequate spacing between candidates, proper ventilation, and clear visibility of invigilation personnel at all times. In line with best practices for examination administration, the university ensured that all required stationery, answer booklets, and supplementary materials were available and ready for distribution before the commencement of each paper.
Communication between the university and its students was also given particular attention in the lead up to the examinations. The Academic Registrar disseminated detailed instructions regarding reporting times, permitted materials, dress code requirements, and procedures for handling examination anomalies. Students were also reminded of the appeals process available to them should they have concerns about any aspect of their assessment. These communications were shared through the university’s official online portals, notice boards, college bulletins, and student representative councils to ensure maximum reach across the diverse student population.
The role of academic staff in the success of the examination period cannot be overstated. Lecturers and course instructors spent the final weeks of the semester conducting revision sessions, responding to student queries, and ensuring that all coursework components had been duly submitted and graded before the formal examination window opened. Many went above and beyond the requirements of their schedules to hold additional consultation hours, offering students every possible opportunity to consolidate their understanding and approach the examinations with confidence.
The Student Experience During Examinations
The experience of sitting Semester Two examinations at Makerere University is one that students across all disciplines describe as both challenging and transformative. Whether one is pursuing a degree in Medicine, Engineering, Law, Education, Agriculture, Business, or the Arts and Humanities, the examination period demands a high level of intellectual engagement and self discipline. For final year students in particular, these examinations carry enormous weight, as outstanding results can open doors to prestigious postgraduate opportunities, professional careers, and scholarship programmes both within Uganda and internationally.
First and second year students, many of whom are still adjusting to the demanding academic culture of university life, have also been encouraged to view these examinations not with fear, but as an opportunity to measure their growth and identify areas requiring further attention. The university’s Student Support Services office has throughout the semester offered counseling, academic advising, and peer mentorship programmes designed to equip students with the tools needed to manage examination related stress and perform at their best.
The physical and mental wellbeing of students during this period has also been a priority for the university. The university health center has been operating with extended hours to attend to students who may require medical attention, while the counseling and guidance unit has been available to offer psychological support to those experiencing anxiety or other forms of distress linked to the pressure of examinations. Student leaders have similarly been active in organizing welfare activities such as communal meals, devotional gatherings, and motivational talks to sustain morale across the student community.
International students studying at Makerere under various exchange and bilateral agreements have also been fully integrated into the examination process. The International Office worked to ensure that these students were aware of all relevant regulations, that their results would be properly transmitted to their home institutions, and that any unique logistical needs they may have had were addressed in a timely and sensitive manner. Makerere‘s growing profile as a destination for regional and international students makes this kind of inclusive administration increasingly important.
Upholding the Integrity of the Examination Process
Academic integrity remains one of the most sacred principles at Makerere University. The institution has, over its century long history, produced graduates who go on to serve in the highest echelons of government, civil society, academia, and industry, not only in Uganda but across East Africa and the broader global community. The credibility of a Makerere degree is therefore inseparable from the integrity with which its examinations are conducted. To this end, trained invigilators are deployed at every examination venue, and supervisory visits by senior academic officers are carried out throughout the examination period.
Students found in possession of unauthorized materials, communicating with fellow candidates without permission, or engaging in any other form of misconduct face serious disciplinary consequences, including cancellation of their papers, suspension from the university, or permanent expulsion in the most severe cases. These measures are not intended to intimidate but rather to protect the integrity of each student’s genuine academic effort and safeguard the reputation of the qualifications they earn.
It is worth noting that the vast majority of Makerere students approach their examinations with complete honesty and a genuine desire to succeed on the strength of their own preparation. The university’s integrity framework is designed not to cast suspicion on the student body as a whole, but to create a level playing field in which every student’s results accurately reflect their own knowledge, effort, and intellectual ability. The culture of academic integrity is something that Makerere actively cultivates through orientation programmes, faculty mentorship, and ongoing student engagement on the values that underpin the university’s academic mission.
A Legacy of Excellence in Focus
Makerere University was established in 1922 as a technical school and has grown over the decades into a comprehensive research university offering programmes at the undergraduate, postgraduate, and doctoral levels across virtually every field of human knowledge. Today, with an enrollment of tens of thousands of students drawn from Uganda and across Africa, the university occupies a unique and irreplaceable role in the intellectual, social, and economic development of the region. Each examination season is therefore not merely a bureaucratic academic exercise but a living expression of this legacy of excellence.
The University Council, Senate, and Vice Chancellor have collectively reiterated their commitment to ensuring that the assessment process is not only rigorous and fair but also supportive of student welfare. Plans are already in place for timely marking and moderation of scripts, with results expected to be released within the stipulated periods as outlined in the academic calendar, allowing students to plan ahead for the subsequent semester or, for those completing their programmes, for graduation and the next chapter of their lives.
Alumni of Makerere University, many of whom occupy positions of influence in Uganda and beyond, frequently look back on their examination experiences as formative moments that shaped their professional discipline, their capacity for sustained effort, and their ability to perform under pressure. The lessons learned in the examination hall, they often say, extend far beyond the academic content being tested. They speak to the development of character, persistence, and the kind of intellectual confidence that only comes from having genuinely mastered a body of knowledge. In this sense, the examinations of Semester Two 2026 are not merely an ending but a beginning for each of the thousands of students who sit them.
Looking Ahead: Results, Graduation, and Beyond
Once the examination period concludes, attention will swiftly turn to the processes of marking, moderation, and results release. The university’s academic staff are expected to adhere to strict timelines in the submission of marked scripts and the entry of results into the university’s academic management system. External examiners, drawn from other universities and professional bodies, play an important role in moderating the standards of assessment across programmes, ensuring that Makerere‘s results are benchmarked against regional and international norms.
For students who are completing their final year of study, the conclusion of Semester Two examinations sets in motion the graduation process. Makerere University‘s graduation ceremonies are among the most celebrated events in Uganda’s annual calendar, attended by families, dignitaries, government officials, and members of the public who gather to witness the conferment of degrees upon a new generation of graduates. The graduation ceremony is a moment of immense pride for the university, for the families who have supported their children through years of study, and above all for the graduates themselves who cross the stage having earned their qualifications through genuine effort and dedication.
Students who do not achieve the required grades in one or more papers will have access to the university’s retake and supplementary examination provisions, which are designed to give genuine learners a fair opportunity to demonstrate competence without being permanently disadvantaged by a single poor performance. The university’s academic regulations provide clear and transparent guidelines on eligibility for retakes, the conditions under which supplementary examinations may be granted, and the procedures for lodging appeals. These provisions reflect Makerere’s understanding that the journey of learning is rarely linear and that fairness requires the system to accommodate the full range of student circumstances.
A Message of Encouragement
To every student sitting examinations at Makerere University this season, the message from the university community is one of solidarity and encouragement. The journey through university is not always easy, but it is invariably worthwhile. Every late night spent studying, every difficult concept wrestled into understanding, and every assignment completed under pressure has been preparation for exactly this moment. The examination hall is where months of intellectual labor are given form and voice, and every student carries within them the capacity to rise to the occasion.
The university’s academic and administrative staff, from the Vice Chancellor and the Deans down to the examination room invigilators and the groundskeepers who ensure the campus is clean and welcoming each morning, are all invested in the success of every student. Makerere is not merely a place of learning; it is a community built on mutual commitment to the advancement of knowledge and the development of human potential. Every student who walks into an examination venue this season walks in as a representative of that community and carries with them the hopes of their family, their region, and their country.
As Makerere University proceeds through its Semester Two examination period, the entire institution stands united behind its students. From the academic staff who prepared and marked the papers, to the support staff who maintained the examination venues, to the administration that coordinated the logistics and upheld the rules, everyone is working together toward a single goal: providing every student with the fairest possible opportunity to demonstrate what they know and what they are capable of achieving. Makerere University remains, as it has always been, a place where minds are shaped, potential is realized, and futures are built.
The Writer is a Volunteer in the Public Relations Office, Makerere University and the Mak Sharks PRO | Est. 2014
-
General2 weeks agoBachelor of Laws Pre-Entry Examination Results 2026/2027
-
General2 weeks agoCall for Research Support Applications from Master’s Students who have Completed their First Year of Taught Classes at Makerere University
-
General4 days agoAdmission List to Bachelor of Education External (BED) 2026/27 -Government Sponsorship
-
General5 days agoMakerere University Kicks Off Semester Two Examinations Amid High Student Expectations
-
General2 weeks agoMakerere University Waste Management Boosted by Centenary Bank