General
Frederick Kyazze: The Unwavering Custodian of Mak’s Transcripts Office
Frederick Mbabaali Kyazze speaks with firmness as he shares his life-changing experience at Makerere University. The 62 year old senior citizen of average height, dark complexion and a lean frame has recently retired from Makerere University after fourteen years of dedicated service as a Senior Assistant Registrar. Tiny wrinkles of untold wisdom are beginning to form on his face. His eyes are a deep haven of thoughts and exude intelligence. He turns up for this interview in a neatly pressed cream suit, which reminds me that neat suits have been his trademark over the years. He begins to speak, carefully choosing his words.
Joining the Transcripts Office
In the year 2000, Kyazze joined Makerere University as an Assistant Registrar, Senate Division. After only six months, the hardworking man was assigned a bigger responsibility to head the Transcripts Office. His immediate Supervisor at the time, who later became Academic Registrar of Makerere University Mr. Amos Olar Odur, referred to this move as a vote of confidence in Kyazze. He was subsequently duly appointed to the rank of Senior Assistant Registrar.
“At that time, there was a general public outcry about transcripts in Makerere University. I recall a famous joke on one of the local FM stations that ‘okufuna transcript e Makerere, bakutuma mu ggulu,’ loosely translated as ‘it is easier to go to heaven than to get a transcript from Makerere University.’ Now as Head of the Transcripts Office, I knew it was time to roll up my sleeves and get to serious work; and I resolved to endeavour to not only do good, but do it well too,” Kyazze reminisces.
“I received a letter transferring me to the Transcripts Office with immediate effect. At about 2:00pm, I entered my new office and started work, without induction. My predecessor, Rose Bwire, was also needed in another unit immediately. I take this opportunity to kindly request the concerned officials to pay attention to induction of new officers when transfers are made. I had some challenges in adjusting to my new role minus induction but with the guidance of a few colleagues, I later found my way around,” he says. This new development came with additional responsibilities for Kyazze.
It is then that Kyazze learnt of the various hindrances to fast acquisition of transcripts at Makerere University. Cases of missing/misplaced marks, late submission of marks and submission of incomplete marks were the most common reasons for delayed transcripts. Kyazze would have to face the students one after another and explain to them that everything possible was being done to process their transcripts. He and his team, would then work backwards to resolve the issue with the relevant department. But this did not always go well with the affected students, some of whom would throw insults at him. It is from such incidents that the then Acting Academic Registrar (AR), Sebastian Ngobi referred to him as the punching bag of Makerere University. “This nick-name was because whoever had issues with their transcript came to me. A student would not know which lecturer or department had not submitted results in time. I was the face of the University and I took the punches. I could not reveal to the students where the problem lay even when I knew it. I used to call myself the devil that the public loves to hate,” he recalls with nostalgia.
Transformation of the Transcripts Office
Kyazze shares that most of the Department’s operations were manual at the time. Ordinary typewriters were used to inscribe on the transcripts. Faculties submitted results manually on a results sheet. This contributed to further delays in processing transcripts. Nonetheless, Kyazze inspired his team to do their best in the circumstances. But in 2003, the Academic Registrar’s Department started automating its processes.
In 2009, Kyazze became the Acting Deputy Registrar in charge of the Examinations and Transcripts Division. This was an internal arrangement in the AR’s Department, pending confirmation from the Human Resource Directorate. This new role required Kyazze to timetable university wide examinations, draft budgets for these exams and writing to the various Faculties requesting them to nominate external examiners. Nonetheless, he continued to help out in the Transcripts office too.
Kyazze recalls that in 2009, the then Acting Vice Chancellor, Prof. Venansius Baryamureeba walked into his office and directed that transcripts be ready for issuing on graduation day. “This was the beginning of major change. We worked so hard even on 26th December to ensure that transcripts for the January 2010 graduation ceremony were ready. I am glad that by graduation, we had 80% of the transcripts ready. The remaining 20% were processed shortly afterwards. Commendably, the VC made sure that we were properly and promptly rewarded for these extra hours and we felt so motivated,” he narrates with a smile. Early processing of transcripts now became a culture and continues to date, save for few problem cases. Kyazze partly attributes this to the computerized management of data.
Another transformation has been in the date the Academic transcript bears. Initially since the 1980s, transcripts would carry the date of graduation, but this has since been revised to the date of completion since graduation comes much later in the following year and this led to delays in issuing definitive transcripts. Only the certificate bears the date of graduation.
During his tenure, Kyazze initiated improved furnishing and equipping of the transcripts office. “We produce transcripts massively. With time, I realized that storage of these transcripts was becoming a challenge. Since at that time the AR’s Department was managing its own budget, I proposed procurement of more filing cabinets across the department and this was done,” he explains in reference to the permanently fixed cabinets.
Paradoxically with the massive production of transcripts, thousands remain uncollected. The AR’s department continues to call out to graduates to pick their transcripts spurning as far back as the 1990s
Memorable moments
During his tenure at Makerere University, Kyazze has interacted with and served people from all walks of life. He vividly recalls a time when he attended to Cardinal Emmanuel Wamala. “A colleague, Simon Sagala who was the Manager of the University Printery at the time, came running and informed me that Cardinal Wamala was in the queue with students waiting to see me. I requested that the Cardinal be ushered in. He was here on behalf of a Priest from Kabale, whose transcript was urgently needed in Rome. I was able to help the Cardinal that very day,” says Kyazze. He also recalls having attended to the former Minister of Education, Hon. Geraldine Namirembe Bitamazire and former Deputy Chief Justice Leticia Kikonyogo, who were personally inquiring about their children’s transcripts. He is particularly happy that his signature is out there on thousands of transcripts. “This is a legacy that I am so proud of. I know my name will be remembered occasionally by these people and I am grateful to God for the opportunity to have served,” he says.
Lessons learnt
For the time spent at Makerere University serving students, staff and the public, Kyazze has learnt that it is imperative to remain ethical and composed in all situations. “I have learnt that it is important to stick to ethics and guard against compromise. For example, some people would come here requesting that the date of birth on their transcripts be changed to suit their needs and I would tell it straight to their faces that this cannot be done, no matter what they wanted to offer in return or the position they held in society. Some would get angry, throw insults and slam the door on their way out, but I eventually got used to these outbursts and stuck to my principles,” asserts Kyazze.
Kyazze has had to handle numerous sensitive investigation cases related to forged academic qualifications and transcripts. He has also had to turn up as a key witness in lawsuits filed against Makerere University in relation to transcripts. He affirms that integrity and sticking to his principles has bailed him out in times like these.
The Family man
Kyazze is a proud father of four; two boys and two girls. He has single-handedly raised his children since his dear wife, Betty Kyazze, passed on in 2002. “Fortunately I had been the type of father who leaves work and heads home straight away. This has allowed me ample time to groom my children,” he says. Two of his children have since graduated and the other two are steadily following suit. In his free time, Kyazze will be found glued to a current affairs program or watching a television documentary. He also has a deep passion for reading on a wide variety of topics.
What next after retirement?
Kyazze has now retired from Makerere University after what he describes as a successful career. He is nonetheless concerned about the delays in receiving retirement packages at Makerere University. “It is a challenge when Staff members retire and their funds are not released on time. So one finds oneself struggling with a number of expenses and sometimes their retirement projects freeze,” he explains.
Nonetheless, this highly schooled French and German tutor has aggressively plunged into offering consultancy services in higher education and languages. Kyazze also proof-reads and edits manuscripts in English, French, Luganda and German for publishing.
Kyazze’s former roles at Makerere University have since been taken over by Richard Byarugaba, who is also in charge of the Transcripts Office and closely worked with Kyazze for over three years.
Kyazze the Professional Teacher
Frederick Mbabaali Kyazze is a teacher by profession and graduated from Makerere University with a Bachelor’s Degree and Concurrent Diploma in Education in 1977. He specialized in languages (French and German). Kyazze had wanted to study law but this was hampered by a Government directive following the turbulent political times of the 1970s. “I recall that the Asians and many expatriate teachers had been expelled from Uganda, so there was a dire need for teachers. The late President Idi Amin’s government gave a directive that a large quota of admitted students be channeled into teaching. One afternoon in 1974 the then Minister of Education, Brigadier Barnabas Kili, came and harangued us in the Makerere University Main Building, telling us that we were to become teachers whether we wanted it or not, thus ‘conscripting’ us into the teaching army ” he narrates in a low tone.
Kyazze then opted to teach German since he had studied it at Bachelors, to broaden his A-level choice of History, French and Literature in English. At first, Kyazze was not allowed to take German as a teaching subject since he was a beginner, but with his excellent grades, the then Dean of Education, Prof. Rukare reasoned that Kyazze be given a chance.
Kyazze graduated from Makerere University to teach languages in Secondary Schools. He taught German in Kibuli Secondary School and Mengo Senior School concurrently (1977 -1980). He also taught French at Kampala High School and Trinity College Nabbingo.
“In 1982 the Head of the German Department at Makerere University, Dr. Jörg Braunert came looking for me. He asked if I could teach German at Makerere University. I had passed German with flying colours, under the guidance of Frau Ingrid Hills and Dr. Brigitte Kochan, my lecturers. I obliged and returned to Makerere as a Teaching Assistant,” he explains. He was given a two year renewable contract, which was later renewed thrice. Kyazze says he indelibly profited from teaching French and German because this enabled him to secure scholarships to attend short term training and refresher courses in France (1977 and 1983), Burundi (1989) and Germany (1978, 1991 and 1995). He has also participated in numerous annual East African German Teachers’ Seminars under Nairobi’s Goethe Institut’s auspices.
Kyazze later stopped teaching and enrolled for a Masters in French at Makerere University. Upon graduating with a Masters in 1997, Kyazze returned to the classroom to teach languages in secondary school. He was one of the most sought after French examiners by Uganda National Examinations Board (UNEB).
In 1999, Makerere University advertised for administrative jobs in the Academic Registrar’s Department. This signaled a shift in career for the illustrious Frederick Kyazze Mbabaali. He set foot in the AR’s Department, where he has left an unquestionable legacy.
Article by Marion Alina
General
Mastercard Foundation Scholars Program at Makerere University Celebrates the Last Cohort of Phase One Graduates
At the just-concluded 76th Graduation Ceremony at Makerere University, which took place between 24th and 27th February 2026, the Mastercard Foundation Scholars Program at Makerere University celebrated the graduation of the final Cohort of 10 Mastercard Foundation Scholars from the first phase of the Mastercard Foundation Scholars Program (2013-2023). This brings the total number of graduates from Phase One to 974 out of the 1,032 Mastercard Foundation Scholars recruited.
Who are these 10 graduates, and what are their dreams and aspirations?
ACOLA Jackline graduated with a Bachelor of Science in Conservation Biology from the College of Natural Sciences. Her passion for nature and commitment to addressing environmental issues, including degradation, pollution, and the unsustainable exploitation of natural resources, have motivated her to pursue a career in conservation. As a conservation biologist, Jackline’s primary objective is to ensure that natural resources and the environment are preserved in their pristine state. She is dedicated to promoting sustainable resource utilisation and advocating for eco-friendly business practices. To achieve this, she plans to implement comprehensive conservation education initiatives for the general public.
AJIAMBO Eunice graduated with a Bachelor of Commerce. She is motivated and detail-oriented, with a strong academic foundation in accounting, taxation, finance, and business management. Her programme provided her with practical knowledge and analytical skills relevant to today’s dynamic commercial environment. During her academic journey, she developed a strong interest in taxation and financial compliance. She undertook coursework and case studies that enhanced her understanding of corporate taxation, value-added tax, financial reporting, and business decision-making. These experiences strengthened her ability to analyse financial information, interpret regulations, and apply commercial principles effectively. Eunice aspires to build a professional career in finance and taxation, with a focus on tax advisory, revenue administration, and corporate finance. She is passionate about ethical business practices and believes that effective financial management and tax compliance are essential for sustainable economic growth.
Dr. AKITE Flowrence graduated with a Bachelor of Veterinary Medicine, a testament to resilience and support. Losing her father at a young age could have derailed her aspirations, but instead, it fueled her determination to succeed. Throughout her academic career, she received encouragement and assistance from generous individuals who recognised her outstanding academic achievements. As a Mastercard Foundation Scholar, she not only excelled academically but also actively engaged in her community, treating animals as she gained experience as a vet student. In her hometown of Dokolo, Northern Uganda, she has played a vital role in treating animals and enhancing the health and welfare of local livestock.
AUMA Barbra attained a Bachelor of Arts with Education, representing a significant milestone in her educational journey. Hailing from a modest family of eight children, she faced numerous challenges on her path to higher education, particularly after her father, a security guard, was unable to fund her university tuition following her Senior Six. Consequently, her graduation not only signifies a personal accomplishment but also embodies a remarkable triumph over adversity. Her academic excellence earned her a place in the Mastercard Foundation Scholars Program at Makerere University, a pivotal opportunity that enabled her to pursue her dreams. Barbra is particularly dedicated to advocating for girls’ education.
Dr. BABALANDA Immaculate is a dedicated veterinary professional who recently completed her Bachelor of Veterinary Medicine. Throughout her studies, she maintained a strong focus on animal health, food safety, and sustainable livestock systems. Passionate about agricultural innovation, she founded the Green Grub Revolution Project, which promotes black soldier fly larvae as a sustainable, cost-effective alternative to traditional poultry feed. Her work focuses on bridging the gap between scientific research and grassroots community needs. Currently, through her Fellowship at the International Livestock Research Institute (ILRI-Nairobi), Immaculate is strengthening her research and leadership in one health and climate-smart livestock production. She envisions a career at the intersection of veterinary medicine and agricultural innovation, where she can scale sustainable feed alternatives and contribute to resilient food systems across Africa.
MAZAPKWE Vicky proudly earned her Bachelor of Business Administration, showcasing the remarkable outcomes of determination and resilience in overcoming adversity. Having lost both parents at a young age, pursuing higher education seemed an unattainable dream. However, with her auntie’s unwavering support, she successfully completed her primary and secondary education. Her dedication and academic excellence earned her a place in the Mastercard Foundation Scholars Program, paving the way for her academic journey at Makerere University. Now equipped with her degree, Vicky has set her sights on becoming a successful businesswoman while nurturing her passion for storytelling as a film writer and director. She is grateful for the opportunities provided by the Mastercard Foundation Scholars Program, which not only empowered her but also inspired her to launch a project that supports orphans in her community.
NAMATOVU Noeline graduated with a Bachelor of Business Administration. A daughter of a single mother, her graduation is both a joy and big relief to her mother.
After the loss of her father, she received invaluable support from a priest, a friend of her late dad.
“The priest took me to school and covered my fees until I completed Senior Six. Although he couldn’t help with university expenses, it motivated me to seek a scholarship, and the Mastercard Foundation Scholars Program at Makerere University enabled me to pursue my university education.” Namatovu shares. Initially aspiring to be a doctor, she found the sciences challenging and shifted her focus to accounting, where she plans to major and pursue professional qualifications. Her achievements have inspired young people in her community.
NAMIYINGO Christine graduated with a Bachelor of Arts with Education, majoring in Economics. Her academic journey has been challenging, particularly given her experience with bipolar disorder; however, she is grateful for the support she has received from the Mastercard Foundation Scholars Program team at Makerere University. She is keen to pursue a Master of Business Administration (MBA) to strengthen her expertise in Business Management and realise her aspiration of becoming an entrepreneur. Beyond her academic pursuits, Christine is deeply committed to her faith, which she considers a significant factor in her success. She is also dedicated to assisting those in need, guided by a belief that acts of generosity are rewarded. Inspired by accomplished individuals, she actively seeks mentorship to foster her personal development.
NAMONGIN Alice is a dedicated development practitioner, climate justice advocate, and youth leader from Uganda’s Karamoja region. As a Mastercard Foundation Scholar at Makerere University, she earned a Bachelor of Science in Business Statistics, with a focus on research and social entrepreneurship. She founded the Nurture HER Initiative, a youth-led venture that promotes climate resilience and girls’ education in Indigenous communities. She has trained over 70 Indigenous youth volunteers, supported climate education in schools, and promoted sustainable solutions. With interests in climate policy, entrepreneurship, and community solutions, Alice aspires to influence policies that prioritise Indigenous knowledge and youth participation. She enjoys mentoring young girls, public speaking, and using storytelling to drive social change.
NVIRI Robert graduated with a Bachelor of Arts with Education. Throughout his academic career, he has demonstrated a strong commitment to education, leadership, and community development. His enthusiasm for teaching and empowering his peers has motivated him to pursue a career dedicated to improving Uganda’s education system, focusing on integrating modern teaching methodologies and digital tools to enrich the learning experience. Robert aspires to become a transformative educator who inspires students to engage in critical and creative thinking. He is particularly passionate about improving access to education for under-served communities and firmly believes in education’s capacity to foster social change. In addition to his academic endeavours, Robert has actively tutored children facing social and economic barriers and organised mentorship programmes for young people, thereby reinforcing his dedication to community service.
How did the Mastercard Foundation Scholars Program journey start at Makerere University? The Program Director, Prof. Justine Namaalwa, shares the highlights.
Phase One of the Mastercard Foundation Scholars Program (2013-2023)
In 2013, Makerere University entered into a transformative partnership with the Mastercard Foundation to nurture the next generation of leaders in Africa. This initiative is designed to empower young people to drive positive change in their lives, their communities, and across the continent. The Mastercard Foundation Scholars Program places strong emphasis on enabling young people to shape new narratives and pursue meaningful aspirations.
Through this collaboration, Makerere University has successfully implemented two phases of the Mastercard Foundation Scholars Program. The first phase of the Mastercard Foundation Scholars Program was implemented from 2013 to 2023. Under this phase, 1,032 Mastercard Foundation Scholars were recruited and educated at Makerere University, of which 974 graduated and are contributing in various capacities within their communities.
Phase Two of the Mastercard Foundation Scholars Program (2023-2034)
In December 2023, the partnership was renewed, and the second phase of the Mastercard Foundation Scholars Program is currently being implemented at Makerere University and will run through 2034. Building on the first phase, the University is committed to fostering inclusion and ensuring equitable access in this phase. To support this goal, specific scholarship quotas have been established for the following groups:
- Refugees and Internally Displaced Persons (25% of the Scholarships)
- Young People living in Refugee-Hosting Communities (5% of the Scholarships)
- Young People from Underrepresented Ethnic Groups in Uganda (5% of the Scholarships)Young People Living with Disabilities (25% of the Scholarships)
- International Students (10% of the Scholarships)
- Other Ugandan Nationals facing financial barriers to pursuing University Education (30% of the Scholarships)
What has been the individual impact of Phase One graduates of the Mastercard Foundation Scholars Program?
To date, 974 Mastercard Foundation Scholars have graduated, proudly joining the Makerere University Alumni community.
Notably, 48% of these Mastercard Foundation Scholars Program Alumni have secured formal employment, demonstrating successful integration into the workforce. Furthermore, 18% have launched their own businesses, not only creating jobs for themselves but also generating opportunities for other young people and driving local economic transformation. The Mastercard Foundation Scholars Entrepreneurship Fund (SEF) supported 46 ventures by the end of 2025, proving that start-ups are indeed a crucial solution to combating youth unemployment.
In addition, 8% of the Mastercard Foundation Scholars Program Alumni are gaining essential work experience through internships facilitated by Transition Partners. Meanwhile, 5% are pursuing further study in Master’s, Postgraduate Diploma, and PhD programmes, reflecting their commitment to personal and professional growth.
In total, 72% of the Mastercard Foundation Scholars Program Alumni are actively engaged in productive employment or entrepreneurship. This data clearly shows that investing in young people generates tangible economic and social returns.
The remaining 12% are part of other young people in Uganda with university degrees who are facing challenges entering the world of work. These young people need support and systems to translate their career navigation journeys into meaningful engagements.
What has been the impact on the Communities?
Communities have greatly benefited from the Mastercard Foundation Scholars’ Give Back initiatives, including the establishment of safe water sources, the construction of classrooms, and the planting of trees for environmental protection. These efforts reflect a commitment to empowering young people, positively impacting communities, and showcasing the potential of African universities for a sustainable future. Mastercard Foundation Scholars and Alumni implement one impact project each year on the Annual Day of Service, which allows them to showcase skills in organisation, mobilisation, and teamwork. Since 2014, Mastercard Foundation Scholars have implemented various community projects, as highlighted below.
- In 2023, Achukudu Primary School in Napak District made significant strides by constructing a two-room classroom block, complete with desks and benches, enhancing the learning environment for its students.
- In 2022, St. Katherine Primary School in Agago District contributed to its community by building a two-room classroom block alongside a new pit latrine, improving facilities for both students and staff.
- In 2021, the Bulamwaki community in Iganga District saw valuable initiatives: a borehole was completed, and 56 jerrycans were donated to local women, promoting access to clean water.
- In 2020, Mastercard Foundation Scholars made a positive impact in the Kyangwali Refugee Settlement in Kikuube by providing essential COVID-19 protective materials, distributing sanitary pads, promoting tree planting, and offering career guidance to the community.
- In 2019, efforts at Salama School for the Blind in Mukono included planting trees and erecting a protective fence around the school, creating a safer and more welcoming environment for students. At Kibaale Primary School in Mityana, activities included general cleaning, tree planting, and the completion of a two-room teacher’s residence.
- In 2018, Mastercard Foundation Scholars donated learning materials, nappies, and food items, supported feeding activities and carried out general cleaning at Kampala School for children living with disabilities.in Kampala.
- In 2017, Mastercard Foundation Scholars constructed and renovated classroom blocks, dug a rubbish pit, and cleared a community well at Muzinda Primary School, and raised awareness on hygiene at Mbuya Gizaza Community in Nakawa. Additionally, they built a wooden classroom, renovated a latrine, cleaned the area, and planted trees at St. Charles Lwanga Primary School in Mukono.
- In 2015, Mastercard Foundation Scholars planted trees, undertook general cleaning, painted the buildings, and carried out electrical installations and repairs at Kireka School of Children with Special Needs in Kampala.
- In 2014, the first cohort of Mastercard Foundation Scholars dug a rubbish pit and a borehole trench, washed children’s clothes, supported feeding activities, carried out general cleaning and compound slashing, and donated foodstuffs, nappies and laundry detergents to Mercy Child Care Centre in Wakiso.
Giving back to the community has been, and continues to be, a core aspect of the Mastercard Foundation Scholars Program, which fosters a culture of giving through individual and group initiatives. As Nelson Mandela rightly puts it:
“What counts in life is not the mere fact that we have lived. It is what difference we have made to the lives of others that will determine the significance of the life we lead”. He also championed community service, noting that “we can all do more to reach out, take care, and serve the well-being of others”.
Bernard Buteera is the Principal Communications and Public Relations Officer of the Mastercard Foundation Scholars Programme at Makerere University.
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