General
Frederick Kyazze: The Unwavering Custodian of Mak’s Transcripts Office
Frederick Mbabaali Kyazze speaks with firmness as he shares his life-changing experience at Makerere University. The 62 year old senior citizen of average height, dark complexion and a lean frame has recently retired from Makerere University after fourteen years of dedicated service as a Senior Assistant Registrar. Tiny wrinkles of untold wisdom are beginning to form on his face. His eyes are a deep haven of thoughts and exude intelligence. He turns up for this interview in a neatly pressed cream suit, which reminds me that neat suits have been his trademark over the years. He begins to speak, carefully choosing his words.
Joining the Transcripts Office
In the year 2000, Kyazze joined Makerere University as an Assistant Registrar, Senate Division. After only six months, the hardworking man was assigned a bigger responsibility to head the Transcripts Office. His immediate Supervisor at the time, who later became Academic Registrar of Makerere University Mr. Amos Olar Odur, referred to this move as a vote of confidence in Kyazze. He was subsequently duly appointed to the rank of Senior Assistant Registrar.
“At that time, there was a general public outcry about transcripts in Makerere University. I recall a famous joke on one of the local FM stations that ‘okufuna transcript e Makerere, bakutuma mu ggulu,’ loosely translated as ‘it is easier to go to heaven than to get a transcript from Makerere University.’ Now as Head of the Transcripts Office, I knew it was time to roll up my sleeves and get to serious work; and I resolved to endeavour to not only do good, but do it well too,” Kyazze reminisces.
“I received a letter transferring me to the Transcripts Office with immediate effect. At about 2:00pm, I entered my new office and started work, without induction. My predecessor, Rose Bwire, was also needed in another unit immediately. I take this opportunity to kindly request the concerned officials to pay attention to induction of new officers when transfers are made. I had some challenges in adjusting to my new role minus induction but with the guidance of a few colleagues, I later found my way around,” he says. This new development came with additional responsibilities for Kyazze.
It is then that Kyazze learnt of the various hindrances to fast acquisition of transcripts at Makerere University. Cases of missing/misplaced marks, late submission of marks and submission of incomplete marks were the most common reasons for delayed transcripts. Kyazze would have to face the students one after another and explain to them that everything possible was being done to process their transcripts. He and his team, would then work backwards to resolve the issue with the relevant department. But this did not always go well with the affected students, some of whom would throw insults at him. It is from such incidents that the then Acting Academic Registrar (AR), Sebastian Ngobi referred to him as the punching bag of Makerere University. “This nick-name was because whoever had issues with their transcript came to me. A student would not know which lecturer or department had not submitted results in time. I was the face of the University and I took the punches. I could not reveal to the students where the problem lay even when I knew it. I used to call myself the devil that the public loves to hate,” he recalls with nostalgia.
Transformation of the Transcripts Office
Kyazze shares that most of the Department’s operations were manual at the time. Ordinary typewriters were used to inscribe on the transcripts. Faculties submitted results manually on a results sheet. This contributed to further delays in processing transcripts. Nonetheless, Kyazze inspired his team to do their best in the circumstances. But in 2003, the Academic Registrar’s Department started automating its processes.
In 2009, Kyazze became the Acting Deputy Registrar in charge of the Examinations and Transcripts Division. This was an internal arrangement in the AR’s Department, pending confirmation from the Human Resource Directorate. This new role required Kyazze to timetable university wide examinations, draft budgets for these exams and writing to the various Faculties requesting them to nominate external examiners. Nonetheless, he continued to help out in the Transcripts office too.
Kyazze recalls that in 2009, the then Acting Vice Chancellor, Prof. Venansius Baryamureeba walked into his office and directed that transcripts be ready for issuing on graduation day. “This was the beginning of major change. We worked so hard even on 26th December to ensure that transcripts for the January 2010 graduation ceremony were ready. I am glad that by graduation, we had 80% of the transcripts ready. The remaining 20% were processed shortly afterwards. Commendably, the VC made sure that we were properly and promptly rewarded for these extra hours and we felt so motivated,” he narrates with a smile. Early processing of transcripts now became a culture and continues to date, save for few problem cases. Kyazze partly attributes this to the computerized management of data.
Another transformation has been in the date the Academic transcript bears. Initially since the 1980s, transcripts would carry the date of graduation, but this has since been revised to the date of completion since graduation comes much later in the following year and this led to delays in issuing definitive transcripts. Only the certificate bears the date of graduation.
During his tenure, Kyazze initiated improved furnishing and equipping of the transcripts office. “We produce transcripts massively. With time, I realized that storage of these transcripts was becoming a challenge. Since at that time the AR’s Department was managing its own budget, I proposed procurement of more filing cabinets across the department and this was done,” he explains in reference to the permanently fixed cabinets.
Paradoxically with the massive production of transcripts, thousands remain uncollected. The AR’s department continues to call out to graduates to pick their transcripts spurning as far back as the 1990s
Memorable moments
During his tenure at Makerere University, Kyazze has interacted with and served people from all walks of life. He vividly recalls a time when he attended to Cardinal Emmanuel Wamala. “A colleague, Simon Sagala who was the Manager of the University Printery at the time, came running and informed me that Cardinal Wamala was in the queue with students waiting to see me. I requested that the Cardinal be ushered in. He was here on behalf of a Priest from Kabale, whose transcript was urgently needed in Rome. I was able to help the Cardinal that very day,” says Kyazze. He also recalls having attended to the former Minister of Education, Hon. Geraldine Namirembe Bitamazire and former Deputy Chief Justice Leticia Kikonyogo, who were personally inquiring about their children’s transcripts. He is particularly happy that his signature is out there on thousands of transcripts. “This is a legacy that I am so proud of. I know my name will be remembered occasionally by these people and I am grateful to God for the opportunity to have served,” he says.
Lessons learnt
For the time spent at Makerere University serving students, staff and the public, Kyazze has learnt that it is imperative to remain ethical and composed in all situations. “I have learnt that it is important to stick to ethics and guard against compromise. For example, some people would come here requesting that the date of birth on their transcripts be changed to suit their needs and I would tell it straight to their faces that this cannot be done, no matter what they wanted to offer in return or the position they held in society. Some would get angry, throw insults and slam the door on their way out, but I eventually got used to these outbursts and stuck to my principles,” asserts Kyazze.
Kyazze has had to handle numerous sensitive investigation cases related to forged academic qualifications and transcripts. He has also had to turn up as a key witness in lawsuits filed against Makerere University in relation to transcripts. He affirms that integrity and sticking to his principles has bailed him out in times like these.
The Family man
Kyazze is a proud father of four; two boys and two girls. He has single-handedly raised his children since his dear wife, Betty Kyazze, passed on in 2002. “Fortunately I had been the type of father who leaves work and heads home straight away. This has allowed me ample time to groom my children,” he says. Two of his children have since graduated and the other two are steadily following suit. In his free time, Kyazze will be found glued to a current affairs program or watching a television documentary. He also has a deep passion for reading on a wide variety of topics.
What next after retirement?
Kyazze has now retired from Makerere University after what he describes as a successful career. He is nonetheless concerned about the delays in receiving retirement packages at Makerere University. “It is a challenge when Staff members retire and their funds are not released on time. So one finds oneself struggling with a number of expenses and sometimes their retirement projects freeze,” he explains.
Nonetheless, this highly schooled French and German tutor has aggressively plunged into offering consultancy services in higher education and languages. Kyazze also proof-reads and edits manuscripts in English, French, Luganda and German for publishing.
Kyazze’s former roles at Makerere University have since been taken over by Richard Byarugaba, who is also in charge of the Transcripts Office and closely worked with Kyazze for over three years.
Kyazze the Professional Teacher
Frederick Mbabaali Kyazze is a teacher by profession and graduated from Makerere University with a Bachelor’s Degree and Concurrent Diploma in Education in 1977. He specialized in languages (French and German). Kyazze had wanted to study law but this was hampered by a Government directive following the turbulent political times of the 1970s. “I recall that the Asians and many expatriate teachers had been expelled from Uganda, so there was a dire need for teachers. The late President Idi Amin’s government gave a directive that a large quota of admitted students be channeled into teaching. One afternoon in 1974 the then Minister of Education, Brigadier Barnabas Kili, came and harangued us in the Makerere University Main Building, telling us that we were to become teachers whether we wanted it or not, thus ‘conscripting’ us into the teaching army ” he narrates in a low tone.
Kyazze then opted to teach German since he had studied it at Bachelors, to broaden his A-level choice of History, French and Literature in English. At first, Kyazze was not allowed to take German as a teaching subject since he was a beginner, but with his excellent grades, the then Dean of Education, Prof. Rukare reasoned that Kyazze be given a chance.
Kyazze graduated from Makerere University to teach languages in Secondary Schools. He taught German in Kibuli Secondary School and Mengo Senior School concurrently (1977 -1980). He also taught French at Kampala High School and Trinity College Nabbingo.
“In 1982 the Head of the German Department at Makerere University, Dr. Jörg Braunert came looking for me. He asked if I could teach German at Makerere University. I had passed German with flying colours, under the guidance of Frau Ingrid Hills and Dr. Brigitte Kochan, my lecturers. I obliged and returned to Makerere as a Teaching Assistant,” he explains. He was given a two year renewable contract, which was later renewed thrice. Kyazze says he indelibly profited from teaching French and German because this enabled him to secure scholarships to attend short term training and refresher courses in France (1977 and 1983), Burundi (1989) and Germany (1978, 1991 and 1995). He has also participated in numerous annual East African German Teachers’ Seminars under Nairobi’s Goethe Institut’s auspices.
Kyazze later stopped teaching and enrolled for a Masters in French at Makerere University. Upon graduating with a Masters in 1997, Kyazze returned to the classroom to teach languages in secondary school. He was one of the most sought after French examiners by Uganda National Examinations Board (UNEB).
In 1999, Makerere University advertised for administrative jobs in the Academic Registrar’s Department. This signaled a shift in career for the illustrious Frederick Kyazze Mbabaali. He set foot in the AR’s Department, where he has left an unquestionable legacy.
Article by Marion Alina
General
Congratulations St. Augustine Chapel, My Spiritual and genuine lover, upon celebrating 85 years!
I wish to proclaim that you, St. Augustine Chapel, occupy a special place in my life, and that the bond built over the years, will surpass generations! Whereas some people respect you for grounding them in the Catholic faith, I uphold you for being a parent figure – stretching to a counsellor, mental health expert, confidant, stress manager and reliever, and community development specialist.
I vividly recall the sessions on being a responsible Catholic, remaining safe and healthy, identifying the right friends, and tips on excelling in academics.
St. Augustine Chapel, you are a safe space for communion. You have grounded God’s people in the Catholic faith, and blended in well with activities to ignite a great sense of responsibility, leadership, community empowerment and service to humanity.
As we celebrate your 85 years of existence, I am glad that you have continued to grow. As we visualize your Centennial celebrations in the near future, you are presenting to us a golden opportunity to contribute to the expansion of St. Augustine Students’ Centre.
I am pleased to testify that I am a proud member of the St. Augustine Catholic Community at Makerere University, with a great sense of belonging, and an attachment destined to last forever.
My encounter with St. Augustine Chapel and Students’ Centre commenced in 2001, when I joined Makerere University for a Bachelor’s degree in Mass Communication. I was blessed to do my ‘A’ levels at a vibrant Catholic school – St. Joseph’s S.S. Naggalama – and upon completion, I kept on wondering whether I would find such a place at Makerere University.
Little did I know that St. Augustine Chapel was destined to be my spiritual and genuine lover! The Chaplaincy and the Students Executive Committee coordinated special programmes that would bind us together in love. Both the Chapel and Students’ Centre became safe spaces to inculcate a high sense of responsibility, discipline, leadership, talent development, friendship, socialization and networking.
During the Freshers’ Orientation Week, the Chaplaincy and Students’ Executive Committee did engage us fully to optimal levels. Every evening, the new students would convene at St. Augustine Students’ Centre where the then Chaplain (Rev. Fr. Dr. Lawrence Kanyike) lined up a series of activities on balancing academics with other aspects of life, talent identification, counselling, career guidance, and socialization. We enjoyed the engagements that shaped a great sense of responsibility and calling to serve humanity.
To the Chaplaincy (Rev. Fr. Dr. Lawrence Kanyike and Rev. Fr. Josephat Ddungu), for the sessions where you identified professionals such as counsellors, mental health experts and coaches, to guide the students on balancing academics, spirituality and other demands of life, we will remain eternally grateful.
For talent identification, we were introduced to the different platforms such as the Choir, Music, Dance and Drama, Concerts, Catholic student clubs, and leadership opportunities within the Catholic community.
For friendship and socialization, the Chaplaincy would organize picnics, trips to Catholic sites, and beach bashes. The most popular ones were at Nabinoonya Beach, off Entebbe Road. The interaction would start with prayers, and thereafter, activities that re-kindled our youth such as enjoying breeze, listening to music, walking and playing in the sand, dancing, participating in games, and dining together. I believe that these activities also impacted our mental health, cognitive abilities and relaxation.
The Solidarity Masses in the Halls of Residence were memorable. The most vibrant one was the Lumbox solidarity mass, bringing onboard Catholic students from Lumumba and Mary Stuart Halls. At the end of the Mass, we would interact as we enjoyed snacks and soft drinks courtesy of the Chaplaincy. Though intended for Catholics, the solidarity Masses also attracted students from other denominations. At some point, the Chaplain, fondly referred to as ‘Fr. Larry’ by the students, observed that the snacks and soft drinks were less compared to the turn up. The Chaplain requested students from other denominations who wished to be part of the solidarity Mass to register a week in advance, the numbers soared, but given his generosity, we continued to enjoy the snacks and soft drinks.
A number of socialization and networking events would be announced in the Chapel, and hosted at the Students’ Centre.
It is my prayer that we contribute generously to the expansion of this facility. Within this space, many lives have been touched, shaped and inspired.
Long live St. Augustine Catholic Community! Looking forward to the Centennial Celebrations!
Ritah Namisango, Public Relations and Communication Specialist
General
Still Standing, Still Serving: St. Augustine Chapel Celebrates 85-Year Milestone at Makerere University
As Makerere University marked 85 years of St. Augustine Chapel on April 12, 2026, the historic sanctuary came alive with voices of praise drawing not only students and clergy, but the community and generations of alumni who returned to honor a space that shaped their faith and memories. From nostalgic reunions to heartfelt thanksgiving, the milestone became more than a commemoration; it was a powerful homecoming of a community bound by eight and a half decades of spiritual nourishment.
Under the resonant theme, “Our hearts are restless until they rest in you, O Lord,” the thanksgiving Mass was led by His Grace, Paul Ssemogerere, Archbishop of the Roman Catholic Archdiocese of Kampala, who served as chief celebrant. His presence lent solemn weight to the occasion, as worshippers filled Makerere’s Freedom Square in a deeply moving celebration that blended reverence, reflection, and renewed devotion, echoing the enduring spiritual heartbeat of Makerere University.
Hailing the legacy of St. Augustine Chapel, Maj. (Rtd) Jessica Alupo praised the students’ centre as a cradle of leadership that has helped steer the nation’s development. Speaking as the Vice President, the chief guest and proud alumna of Makerere University, she reflected on the chapel’s enduring influence since 1941, describing it as a rare space where intellect meets faith, questions meet prayer, and the pursuit of knowledge is illuminated by the gospel. Her remarks, underscored the chapel’s profound role in shaping generations of thinkers and servant leaders grounded in faith and service to their nation.
On his part, the Archbishop, His Grace, Paul Ssemogerere delivered a heartfelt reflection during his homily, reminding the congregation that true education shapes not only the intellect but also the heart. He praised St. Augustine Chapel for faithfully advancing that mission over 85 years, serving as a sacred space where students prayed before exams, sought guidance in uncertainty, and encountered Christ through the sacraments. Quietly yet profoundly, he noted, the chapel has not only formed scholars, but men and women of character and purpose. Highlighting the Church’s presence within Makerere University as a profound gift, he reaffirmed the harmony between faith and reason, and called for the chapel to remain a lasting refuge and guiding light for generations to come.
The event also served as a high-impact fundraising drive for the expansion of the Students’ Centre, aimed at creating much-needed space for growing student activities and services.
Appealing to the congregation, Rev. Fr. Josephat Ddungu, the chaplain, underscored the urgency and importance of investing in both the spiritual and social life of the student community. He emphasized that the expansion is not merely infrastructural, but foundational to nurturing holistic student development.
He recalled the vision of Msgr. Lawrence Kanyike, who during his tenure laid significant groundwork for St. Augustine’s Chaplaincy and long advocated for its expansion in response to growing student needs. With rising enrolment and increasing demand for services, the call for a larger, more functional student centre has become increasingly compelling.
Once completed, the extension is expected to stand as a landmark contribution in the Chaplaincy’s 85-year legacy. It will accommodate a wide range of student-focused programmes, including fellowship meetings, Bible study groups, prayer gatherings, mentorship and counselling services, leadership development, Sunday school, choir rehearsals, care groups, gym facilities, improved sanitation, administrative offices, quiet study areas, student clubs and movements, as well as outreach initiatives connecting students with surrounding communities.
Fr. Ddungu announced that the project target stands at Uganda Shillings Two billion only. He added that so far, UGX 164,673,650 has been raised in cash and banked funds, while pending pledges amount to UGX 85 million, bringing the combined total to Uganda Shillings 250,426,650.
“In Makerere, we build for the future. Those who came before us built for the future, and their future is our present. Now it is our responsibility to build for those who will come after us,” he said.
The Vice President, on behalf of the President delivered a contribution of Uganda Shillings 30 million who she said, also requested the Bill of Quantities of the project to facilitate continued government support toward its completion.
The Vice Chancellor of Makerere University, Prof. Barnabas Nawangwe, who contributed to the fundraiser, commended the Catholic community for its steadfast commitment to students’ spiritual welfare and its role in shaping servant leaders. He pledged continued support from the University Management to ensure this expansion of the Student center becomes a reality. From Senior Management, Prof. Sarah Ssali, Deputy Vice Chancellor, Academic Affairs and Dr. Winifred Kabumbuli, the Dean of Students, in their respective capacities, contributed to the fundraising effort too, reinforcing the collective commitment to the project’s success.
As the fundraising gathers momentum, the appeal remains clear and urgent, that every contribution brings the vision closer to completion. Built on the legacy of those who came before and sustained by the commitment of the present generation, the new Students’ Centre is poised to become a lasting beacon of spiritual grounding, intellectual growth, and communal transformation for decades to come.
If you wish to contribute via mobile money, below are the details of the recipient.
MTN: +256 (0)787888490, Airtel: +256 (0) 756851181 (Josephat Ddungu)
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