General
Frederick Kyazze: The Unwavering Custodian of Mak’s Transcripts Office
Frederick Mbabaali Kyazze speaks with firmness as he shares his life-changing experience at Makerere University. The 62 year old senior citizen of average height, dark complexion and a lean frame has recently retired from Makerere University after fourteen years of dedicated service as a Senior Assistant Registrar. Tiny wrinkles of untold wisdom are beginning to form on his face. His eyes are a deep haven of thoughts and exude intelligence. He turns up for this interview in a neatly pressed cream suit, which reminds me that neat suits have been his trademark over the years. He begins to speak, carefully choosing his words.
Joining the Transcripts Office
In the year 2000, Kyazze joined Makerere University as an Assistant Registrar, Senate Division. After only six months, the hardworking man was assigned a bigger responsibility to head the Transcripts Office. His immediate Supervisor at the time, who later became Academic Registrar of Makerere University Mr. Amos Olar Odur, referred to this move as a vote of confidence in Kyazze. He was subsequently duly appointed to the rank of Senior Assistant Registrar.
“At that time, there was a general public outcry about transcripts in Makerere University. I recall a famous joke on one of the local FM stations that ‘okufuna transcript e Makerere, bakutuma mu ggulu,’ loosely translated as ‘it is easier to go to heaven than to get a transcript from Makerere University.’ Now as Head of the Transcripts Office, I knew it was time to roll up my sleeves and get to serious work; and I resolved to endeavour to not only do good, but do it well too,” Kyazze reminisces.
“I received a letter transferring me to the Transcripts Office with immediate effect. At about 2:00pm, I entered my new office and started work, without induction. My predecessor, Rose Bwire, was also needed in another unit immediately. I take this opportunity to kindly request the concerned officials to pay attention to induction of new officers when transfers are made. I had some challenges in adjusting to my new role minus induction but with the guidance of a few colleagues, I later found my way around,” he says. This new development came with additional responsibilities for Kyazze.
It is then that Kyazze learnt of the various hindrances to fast acquisition of transcripts at Makerere University. Cases of missing/misplaced marks, late submission of marks and submission of incomplete marks were the most common reasons for delayed transcripts. Kyazze would have to face the students one after another and explain to them that everything possible was being done to process their transcripts. He and his team, would then work backwards to resolve the issue with the relevant department. But this did not always go well with the affected students, some of whom would throw insults at him. It is from such incidents that the then Acting Academic Registrar (AR), Sebastian Ngobi referred to him as the punching bag of Makerere University. “This nick-name was because whoever had issues with their transcript came to me. A student would not know which lecturer or department had not submitted results in time. I was the face of the University and I took the punches. I could not reveal to the students where the problem lay even when I knew it. I used to call myself the devil that the public loves to hate,” he recalls with nostalgia.
Transformation of the Transcripts Office
Kyazze shares that most of the Department’s operations were manual at the time. Ordinary typewriters were used to inscribe on the transcripts. Faculties submitted results manually on a results sheet. This contributed to further delays in processing transcripts. Nonetheless, Kyazze inspired his team to do their best in the circumstances. But in 2003, the Academic Registrar’s Department started automating its processes.
In 2009, Kyazze became the Acting Deputy Registrar in charge of the Examinations and Transcripts Division. This was an internal arrangement in the AR’s Department, pending confirmation from the Human Resource Directorate. This new role required Kyazze to timetable university wide examinations, draft budgets for these exams and writing to the various Faculties requesting them to nominate external examiners. Nonetheless, he continued to help out in the Transcripts office too.
Kyazze recalls that in 2009, the then Acting Vice Chancellor, Prof. Venansius Baryamureeba walked into his office and directed that transcripts be ready for issuing on graduation day. “This was the beginning of major change. We worked so hard even on 26th December to ensure that transcripts for the January 2010 graduation ceremony were ready. I am glad that by graduation, we had 80% of the transcripts ready. The remaining 20% were processed shortly afterwards. Commendably, the VC made sure that we were properly and promptly rewarded for these extra hours and we felt so motivated,” he narrates with a smile. Early processing of transcripts now became a culture and continues to date, save for few problem cases. Kyazze partly attributes this to the computerized management of data.
Another transformation has been in the date the Academic transcript bears. Initially since the 1980s, transcripts would carry the date of graduation, but this has since been revised to the date of completion since graduation comes much later in the following year and this led to delays in issuing definitive transcripts. Only the certificate bears the date of graduation.
During his tenure, Kyazze initiated improved furnishing and equipping of the transcripts office. “We produce transcripts massively. With time, I realized that storage of these transcripts was becoming a challenge. Since at that time the AR’s Department was managing its own budget, I proposed procurement of more filing cabinets across the department and this was done,” he explains in reference to the permanently fixed cabinets.
Paradoxically with the massive production of transcripts, thousands remain uncollected. The AR’s department continues to call out to graduates to pick their transcripts spurning as far back as the 1990s
Memorable moments
During his tenure at Makerere University, Kyazze has interacted with and served people from all walks of life. He vividly recalls a time when he attended to Cardinal Emmanuel Wamala. “A colleague, Simon Sagala who was the Manager of the University Printery at the time, came running and informed me that Cardinal Wamala was in the queue with students waiting to see me. I requested that the Cardinal be ushered in. He was here on behalf of a Priest from Kabale, whose transcript was urgently needed in Rome. I was able to help the Cardinal that very day,” says Kyazze. He also recalls having attended to the former Minister of Education, Hon. Geraldine Namirembe Bitamazire and former Deputy Chief Justice Leticia Kikonyogo, who were personally inquiring about their children’s transcripts. He is particularly happy that his signature is out there on thousands of transcripts. “This is a legacy that I am so proud of. I know my name will be remembered occasionally by these people and I am grateful to God for the opportunity to have served,” he says.
Lessons learnt
For the time spent at Makerere University serving students, staff and the public, Kyazze has learnt that it is imperative to remain ethical and composed in all situations. “I have learnt that it is important to stick to ethics and guard against compromise. For example, some people would come here requesting that the date of birth on their transcripts be changed to suit their needs and I would tell it straight to their faces that this cannot be done, no matter what they wanted to offer in return or the position they held in society. Some would get angry, throw insults and slam the door on their way out, but I eventually got used to these outbursts and stuck to my principles,” asserts Kyazze.
Kyazze has had to handle numerous sensitive investigation cases related to forged academic qualifications and transcripts. He has also had to turn up as a key witness in lawsuits filed against Makerere University in relation to transcripts. He affirms that integrity and sticking to his principles has bailed him out in times like these.
The Family man
Kyazze is a proud father of four; two boys and two girls. He has single-handedly raised his children since his dear wife, Betty Kyazze, passed on in 2002. “Fortunately I had been the type of father who leaves work and heads home straight away. This has allowed me ample time to groom my children,” he says. Two of his children have since graduated and the other two are steadily following suit. In his free time, Kyazze will be found glued to a current affairs program or watching a television documentary. He also has a deep passion for reading on a wide variety of topics.
What next after retirement?
Kyazze has now retired from Makerere University after what he describes as a successful career. He is nonetheless concerned about the delays in receiving retirement packages at Makerere University. “It is a challenge when Staff members retire and their funds are not released on time. So one finds oneself struggling with a number of expenses and sometimes their retirement projects freeze,” he explains.
Nonetheless, this highly schooled French and German tutor has aggressively plunged into offering consultancy services in higher education and languages. Kyazze also proof-reads and edits manuscripts in English, French, Luganda and German for publishing.
Kyazze’s former roles at Makerere University have since been taken over by Richard Byarugaba, who is also in charge of the Transcripts Office and closely worked with Kyazze for over three years.
Kyazze the Professional Teacher
Frederick Mbabaali Kyazze is a teacher by profession and graduated from Makerere University with a Bachelor’s Degree and Concurrent Diploma in Education in 1977. He specialized in languages (French and German). Kyazze had wanted to study law but this was hampered by a Government directive following the turbulent political times of the 1970s. “I recall that the Asians and many expatriate teachers had been expelled from Uganda, so there was a dire need for teachers. The late President Idi Amin’s government gave a directive that a large quota of admitted students be channeled into teaching. One afternoon in 1974 the then Minister of Education, Brigadier Barnabas Kili, came and harangued us in the Makerere University Main Building, telling us that we were to become teachers whether we wanted it or not, thus ‘conscripting’ us into the teaching army ” he narrates in a low tone.
Kyazze then opted to teach German since he had studied it at Bachelors, to broaden his A-level choice of History, French and Literature in English. At first, Kyazze was not allowed to take German as a teaching subject since he was a beginner, but with his excellent grades, the then Dean of Education, Prof. Rukare reasoned that Kyazze be given a chance.
Kyazze graduated from Makerere University to teach languages in Secondary Schools. He taught German in Kibuli Secondary School and Mengo Senior School concurrently (1977 -1980). He also taught French at Kampala High School and Trinity College Nabbingo.
“In 1982 the Head of the German Department at Makerere University, Dr. Jörg Braunert came looking for me. He asked if I could teach German at Makerere University. I had passed German with flying colours, under the guidance of Frau Ingrid Hills and Dr. Brigitte Kochan, my lecturers. I obliged and returned to Makerere as a Teaching Assistant,” he explains. He was given a two year renewable contract, which was later renewed thrice. Kyazze says he indelibly profited from teaching French and German because this enabled him to secure scholarships to attend short term training and refresher courses in France (1977 and 1983), Burundi (1989) and Germany (1978, 1991 and 1995). He has also participated in numerous annual East African German Teachers’ Seminars under Nairobi’s Goethe Institut’s auspices.
Kyazze later stopped teaching and enrolled for a Masters in French at Makerere University. Upon graduating with a Masters in 1997, Kyazze returned to the classroom to teach languages in secondary school. He was one of the most sought after French examiners by Uganda National Examinations Board (UNEB).
In 1999, Makerere University advertised for administrative jobs in the Academic Registrar’s Department. This signaled a shift in career for the illustrious Frederick Kyazze Mbabaali. He set foot in the AR’s Department, where he has left an unquestionable legacy.
Article by Marion Alina
General
Makerere University Leaders Call for Excellence in Research and Supervision as Academic Staff and PhD Students Receive Certificates
By Moses Lutaaya
Kampala, 15 December 2025 — Makerere University on Monday held a reflective and inspiring Certificate Award Ceremony at the CTF 2 Auditorium , Yusuf Lule to award academic staff who completed the Graduate Supervision and Mentorship Course and PhD Students who successfully undertook the University’s compulsory cross-cutting doctoral courses. The event was presided over by the Deputy Vice Chancellor – Academic Affairs, Prof. Sarah Ssali.
The ceremony honored the efforts and achievements of 58 academic staff members, 39 men and 19 women from various colleges including CEDAT, CAES, CEES, COVAB and COBAMS, who completed a rigorous three-week Graduate Supervision and Mentorship programme.
Additionally, PhD students were recognized for completing cross-cutting courses in Philosophy of Methods, Scholarly Writing and Communication, and Advanced Research Methods.
In her keynote remarks, Prof. Sarah Ssali, the Deputy Vice Chancellor–Academic Affairs, delivered a message of encouragement and renewed commitment to research excellence at Makerere University.
“It is both an honor and a privilege to be here today to celebrate a significant academic milestone, the completion of the PhD Cross-Cutting Courses by our students and the award of Supervision Certificates to our academic staff.”
“Your completion of this course is not just a personal achievement, but a critical contribution to strengthening the research and mentoring capacity of Makerere University.”
To the PhD students, Prof. Ssali offered warm congratulations and encouragement. “These courses have equipped you with essential tools to conduct high-quality, ethical research and to engage with complex academic questions. This achievement reflects your hard work, intellectual growth, and commitment to excellence.”
She reaffirmed Makerere University’s commitment to research advancement. “As a University, we remain deeply committed to fostering a culture of research excellence. We will continue to invest in both our students and our staff, ensuring that we uphold the highest standards in research and academic supervision.”
The Director of Graduate Training, Prof. Julius Kikooma, challenged the PhD students to approach research with urgency, intentionality, and a clear sense of purpose.
“Completing the crosscutting courses in Philosophy of Methods, Advanced Research Methods, and Scholarly Writing and Communication has not been an easy task. However, the certificate alone is not the end goal. Don’t simply compile these certificates. Make them meaningful.”
Prof. Kikooma emphasized that the value of the courses lies in applying the knowledge gained. “These certificates give you the foundation knowledge. The question now is: Can we see the application of that knowledge in your different fields?”
He further urged doctoral students to begin producing serious academic work now, not at the end of their studies. “If you are becoming someone to be listened to, start now. It means the course is becoming useful. Write about issues that speak to societal challenges. Produce thinking pieces. Produce better outputs. “Look for low-lying fruits that can make your PhD journey more exciting and impactful.”
Prof. Kikooma also reminded students that while the PhD journey is shared by the academic community, its weight is uniquely felt by the candidates. “Your PhD journey is ours as a group. But you feel the heat. Speak to us so we understand your challenges. “You cannot be here for more than three years. Why are some of you still here? Is the journey heavy? How can we support you to complete it?” He asked.
He encouraged students to build thought leadership through the PhD Forum, adding that the forum is a strong voice for the students. A PhD is automatic leadership in the knowledge domain. Why doesn’t the PhD Forum come up with periodic writings that reflect what communities are experiencing? Start now so that by the time you finish the course, you hit the ground running.”
The Ag. Director of the Centre for Teaching and Learning Support (CTLS), Dr. Dorothy Ssebowa Kyagaba, gave a message to the academic staff who completed the Graduate Supervision and Mentorship Course, speaking with admiration for their dedication and high level of engagement.
“I congratulate all the academic staff who have completed the three-week Graduate Supervision and Mentorship Course. Your commitment, hard work, and enthusiasm have been evident throughout the training.”
She described the course as a cornerstone of Makerere’s commitment to strengthening graduate supervision. “This course is a key component in Makerere University’s drive to strengthen the quality of graduate training, research supervision, innovation, and strategic partnerships.”
She highlighted the thematic richness of the training; covering Knowledge Production Perspectives, Supervisory styles, Supervisory meetings and conversation skills, Research Ethics, Intercultural supervision and diversity, Scholarly writing and feedback as well as Examination processes and Doctoral Viva. She expressed gratitude to the Directorate of Graduate Training led by Prof. Kikooma, and to Prof. Ssali for providing leadership that advances graduate training across Makerere University.
General
Makerere University Hosts EU Delegation to Review Institutional Engagement in EU Cooperation Programmes
Makerere University today hosted a delegation of members from the European Union (EU) for a high-level engagement aimed at reviewing the University’s involvement in EU cooperation programmes. The meeting focused on the linkages between the Erasmus+ Programme, Makerere University’s internationalization strategy, and the related institutional management and coordination structures.
The delegation was received by Deputy Vice Chancellor (Academic Affairs) Professor Sarah Ssali, provided an overview of how EU cooperation programmes are coordinated across different offices within the University. She highlighted Makerere’s integrated institutional approach to managing EU-funded initiatives, emphasizing collaboration among academic units, administrative offices, and support departments to ensure effective implementation and sustainability of projects.
Prof. Sylivia Antonia Nakimera Nanyonga-Tamusuza presented an overview of how grants are handled at Makerere University, with particular emphasis on the role of the Grants Management and Support (GAMSU) Office. She explained that the office provides end-to-end support for externally funded projects, including proposal development, grant negotiation, compliance, financial accountability, reporting, and capacity building for project teams. The GAMSU Office plays a critical role in ensuring transparency, efficiency, and compliance with donor requirements, including those of the European Union.
The University Secretary, Mr. Yusuf Kiranda, addressed the meeting and outlined how the University’s resources are managed to support academic programmes and international cooperation initiatives. He further explained the role of the Office of the University Secretary in supporting students, including policy oversight, governance, student welfare, administrative coordination, and ensuring that institutional systems effectively support teaching, research, and international partnerships.
Ms. Betty Nabisubi from the International Relations Office (IRO) provided a comprehensive overview of how Erasmus+ programmes are coordinated within her office. She explained that the IRO supports Erasmus students and staff from the time they arrive at Makerere University until their departure. This includes orientation, immigration support, accommodation guidance, academic coordination, cultural integration, and continuous student support. She also highlighted additional services offered by the office, such as partnership development, mobility coordination, and facilitation of international collaborations.
Following the institutional presentations, project representatives were allocated 30 minutes for structured discussions with EU project contact persons. The session began with short presentations focusing on project results, impact, and sustainability, followed by an interactive discussion and question-and-answer session. The representatives presented their projects clearly and confidently, demonstrating strong outcomes and long-term impact aligned with both Makerere University and EU cooperation objectives.
Overall, the engagement was highly productive and fruitful, providing a valuable platform for knowledge sharing, reflection on best practices, and strengthening collaboration between Makerere University and the European Union. The discussions reaffirmed Makerere University’s commitment to effective internationalization, accountable project management, and sustained partnerships under EU cooperation programmes.
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