General
Frederick Kyazze: The Unwavering Custodian of Mak’s Transcripts Office
Frederick Mbabaali Kyazze speaks with firmness as he shares his life-changing experience at Makerere University. The 62 year old senior citizen of average height, dark complexion and a lean frame has recently retired from Makerere University after fourteen years of dedicated service as a Senior Assistant Registrar. Tiny wrinkles of untold wisdom are beginning to form on his face. His eyes are a deep haven of thoughts and exude intelligence. He turns up for this interview in a neatly pressed cream suit, which reminds me that neat suits have been his trademark over the years. He begins to speak, carefully choosing his words.
Joining the Transcripts Office
In the year 2000, Kyazze joined Makerere University as an Assistant Registrar, Senate Division. After only six months, the hardworking man was assigned a bigger responsibility to head the Transcripts Office. His immediate Supervisor at the time, who later became Academic Registrar of Makerere University Mr. Amos Olar Odur, referred to this move as a vote of confidence in Kyazze. He was subsequently duly appointed to the rank of Senior Assistant Registrar.
“At that time, there was a general public outcry about transcripts in Makerere University. I recall a famous joke on one of the local FM stations that ‘okufuna transcript e Makerere, bakutuma mu ggulu,’ loosely translated as ‘it is easier to go to heaven than to get a transcript from Makerere University.’ Now as Head of the Transcripts Office, I knew it was time to roll up my sleeves and get to serious work; and I resolved to endeavour to not only do good, but do it well too,” Kyazze reminisces.
“I received a letter transferring me to the Transcripts Office with immediate effect. At about 2:00pm, I entered my new office and started work, without induction. My predecessor, Rose Bwire, was also needed in another unit immediately. I take this opportunity to kindly request the concerned officials to pay attention to induction of new officers when transfers are made. I had some challenges in adjusting to my new role minus induction but with the guidance of a few colleagues, I later found my way around,” he says. This new development came with additional responsibilities for Kyazze.
It is then that Kyazze learnt of the various hindrances to fast acquisition of transcripts at Makerere University. Cases of missing/misplaced marks, late submission of marks and submission of incomplete marks were the most common reasons for delayed transcripts. Kyazze would have to face the students one after another and explain to them that everything possible was being done to process their transcripts. He and his team, would then work backwards to resolve the issue with the relevant department. But this did not always go well with the affected students, some of whom would throw insults at him. It is from such incidents that the then Acting Academic Registrar (AR), Sebastian Ngobi referred to him as the punching bag of Makerere University. “This nick-name was because whoever had issues with their transcript came to me. A student would not know which lecturer or department had not submitted results in time. I was the face of the University and I took the punches. I could not reveal to the students where the problem lay even when I knew it. I used to call myself the devil that the public loves to hate,” he recalls with nostalgia.
Transformation of the Transcripts Office
Kyazze shares that most of the Department’s operations were manual at the time. Ordinary typewriters were used to inscribe on the transcripts. Faculties submitted results manually on a results sheet. This contributed to further delays in processing transcripts. Nonetheless, Kyazze inspired his team to do their best in the circumstances. But in 2003, the Academic Registrar’s Department started automating its processes.
In 2009, Kyazze became the Acting Deputy Registrar in charge of the Examinations and Transcripts Division. This was an internal arrangement in the AR’s Department, pending confirmation from the Human Resource Directorate. This new role required Kyazze to timetable university wide examinations, draft budgets for these exams and writing to the various Faculties requesting them to nominate external examiners. Nonetheless, he continued to help out in the Transcripts office too.
Kyazze recalls that in 2009, the then Acting Vice Chancellor, Prof. Venansius Baryamureeba walked into his office and directed that transcripts be ready for issuing on graduation day. “This was the beginning of major change. We worked so hard even on 26th December to ensure that transcripts for the January 2010 graduation ceremony were ready. I am glad that by graduation, we had 80% of the transcripts ready. The remaining 20% were processed shortly afterwards. Commendably, the VC made sure that we were properly and promptly rewarded for these extra hours and we felt so motivated,” he narrates with a smile. Early processing of transcripts now became a culture and continues to date, save for few problem cases. Kyazze partly attributes this to the computerized management of data.
Another transformation has been in the date the Academic transcript bears. Initially since the 1980s, transcripts would carry the date of graduation, but this has since been revised to the date of completion since graduation comes much later in the following year and this led to delays in issuing definitive transcripts. Only the certificate bears the date of graduation.
During his tenure, Kyazze initiated improved furnishing and equipping of the transcripts office. “We produce transcripts massively. With time, I realized that storage of these transcripts was becoming a challenge. Since at that time the AR’s Department was managing its own budget, I proposed procurement of more filing cabinets across the department and this was done,” he explains in reference to the permanently fixed cabinets.
Paradoxically with the massive production of transcripts, thousands remain uncollected. The AR’s department continues to call out to graduates to pick their transcripts spurning as far back as the 1990s
Memorable moments
During his tenure at Makerere University, Kyazze has interacted with and served people from all walks of life. He vividly recalls a time when he attended to Cardinal Emmanuel Wamala. “A colleague, Simon Sagala who was the Manager of the University Printery at the time, came running and informed me that Cardinal Wamala was in the queue with students waiting to see me. I requested that the Cardinal be ushered in. He was here on behalf of a Priest from Kabale, whose transcript was urgently needed in Rome. I was able to help the Cardinal that very day,” says Kyazze. He also recalls having attended to the former Minister of Education, Hon. Geraldine Namirembe Bitamazire and former Deputy Chief Justice Leticia Kikonyogo, who were personally inquiring about their children’s transcripts. He is particularly happy that his signature is out there on thousands of transcripts. “This is a legacy that I am so proud of. I know my name will be remembered occasionally by these people and I am grateful to God for the opportunity to have served,” he says.
Lessons learnt
For the time spent at Makerere University serving students, staff and the public, Kyazze has learnt that it is imperative to remain ethical and composed in all situations. “I have learnt that it is important to stick to ethics and guard against compromise. For example, some people would come here requesting that the date of birth on their transcripts be changed to suit their needs and I would tell it straight to their faces that this cannot be done, no matter what they wanted to offer in return or the position they held in society. Some would get angry, throw insults and slam the door on their way out, but I eventually got used to these outbursts and stuck to my principles,” asserts Kyazze.
Kyazze has had to handle numerous sensitive investigation cases related to forged academic qualifications and transcripts. He has also had to turn up as a key witness in lawsuits filed against Makerere University in relation to transcripts. He affirms that integrity and sticking to his principles has bailed him out in times like these.
The Family man
Kyazze is a proud father of four; two boys and two girls. He has single-handedly raised his children since his dear wife, Betty Kyazze, passed on in 2002. “Fortunately I had been the type of father who leaves work and heads home straight away. This has allowed me ample time to groom my children,” he says. Two of his children have since graduated and the other two are steadily following suit. In his free time, Kyazze will be found glued to a current affairs program or watching a television documentary. He also has a deep passion for reading on a wide variety of topics.
What next after retirement?
Kyazze has now retired from Makerere University after what he describes as a successful career. He is nonetheless concerned about the delays in receiving retirement packages at Makerere University. “It is a challenge when Staff members retire and their funds are not released on time. So one finds oneself struggling with a number of expenses and sometimes their retirement projects freeze,” he explains.
Nonetheless, this highly schooled French and German tutor has aggressively plunged into offering consultancy services in higher education and languages. Kyazze also proof-reads and edits manuscripts in English, French, Luganda and German for publishing.
Kyazze’s former roles at Makerere University have since been taken over by Richard Byarugaba, who is also in charge of the Transcripts Office and closely worked with Kyazze for over three years.
Kyazze the Professional Teacher
Frederick Mbabaali Kyazze is a teacher by profession and graduated from Makerere University with a Bachelor’s Degree and Concurrent Diploma in Education in 1977. He specialized in languages (French and German). Kyazze had wanted to study law but this was hampered by a Government directive following the turbulent political times of the 1970s. “I recall that the Asians and many expatriate teachers had been expelled from Uganda, so there was a dire need for teachers. The late President Idi Amin’s government gave a directive that a large quota of admitted students be channeled into teaching. One afternoon in 1974 the then Minister of Education, Brigadier Barnabas Kili, came and harangued us in the Makerere University Main Building, telling us that we were to become teachers whether we wanted it or not, thus ‘conscripting’ us into the teaching army ” he narrates in a low tone.
Kyazze then opted to teach German since he had studied it at Bachelors, to broaden his A-level choice of History, French and Literature in English. At first, Kyazze was not allowed to take German as a teaching subject since he was a beginner, but with his excellent grades, the then Dean of Education, Prof. Rukare reasoned that Kyazze be given a chance.
Kyazze graduated from Makerere University to teach languages in Secondary Schools. He taught German in Kibuli Secondary School and Mengo Senior School concurrently (1977 -1980). He also taught French at Kampala High School and Trinity College Nabbingo.
“In 1982 the Head of the German Department at Makerere University, Dr. Jörg Braunert came looking for me. He asked if I could teach German at Makerere University. I had passed German with flying colours, under the guidance of Frau Ingrid Hills and Dr. Brigitte Kochan, my lecturers. I obliged and returned to Makerere as a Teaching Assistant,” he explains. He was given a two year renewable contract, which was later renewed thrice. Kyazze says he indelibly profited from teaching French and German because this enabled him to secure scholarships to attend short term training and refresher courses in France (1977 and 1983), Burundi (1989) and Germany (1978, 1991 and 1995). He has also participated in numerous annual East African German Teachers’ Seminars under Nairobi’s Goethe Institut’s auspices.
Kyazze later stopped teaching and enrolled for a Masters in French at Makerere University. Upon graduating with a Masters in 1997, Kyazze returned to the classroom to teach languages in secondary school. He was one of the most sought after French examiners by Uganda National Examinations Board (UNEB).
In 1999, Makerere University advertised for administrative jobs in the Academic Registrar’s Department. This signaled a shift in career for the illustrious Frederick Kyazze Mbabaali. He set foot in the AR’s Department, where he has left an unquestionable legacy.
Article by Marion Alina
General
RIMS Implementation to End Supervision Delays, Enhance Transparency, Close Gaps and Boost Research Excellence at Makerere University
By Moses Lutaaya
Kampala, Uganda — 27th March 2026: Makerere University has intensified its push toward digital transformation in graduate education with the implementation of the Research Information Management System (RIMS), a platform expected to end supervision delays, enhance transparency, close long-standing gaps, and boost research excellence.
Leading this shift, the Director of Graduate Training at Makerere University, Prof. Julius Kikooma, emphasized that the initiative is part of ongoing collaboration with academic units.
“Our visit to the Institute of Gender and Development Studies is part of continuous engagement to strengthen graduate training,” Prof. Kikooma said. “RIMS is not just about technology—it is about improving how students and supervisors work together, how progress is tracked, and how the university ensures quality and timely completion.”
He noted that the university is already making strides in graduate output, citing a recent milestone of over 200 PhD graduates, with 40 percent female representation—an indicator of progress toward gender equity.
“We want to push that to 50 percent,” he said. “RIMS will help us get there by providing data, improving coordination, and addressing inefficiencies in supervision and monitoring.”
Prof. Kikooma emphasized that the system will also support the university’s broader goals, including internationalization and improved research productivity, by streamlining application, supervision, and reporting processes.
“With digitization now fully underway, we cannot go back,” he said. “RIMS will allow supervisors to track student performance in real time, and management will be able to access accurate reports at the click of a button.”
He added that adoption of the system is mandatory for all academic staff, noting that it will become a key tool for measuring performance and institutional accountability.
Building on this vision, Prof. Ruth Nsibirano, Director of the Institute of Gender and Development Studies, highlighted how RIMS will directly address supervision gaps that have historically affected graduate completion.
“I’m very certain RIMS is going to bridge the gap between supervisors and supervisees,” she said. “It will ensure constant updates, structured engagement, and clear records of progress for every student.”
Prof. Nsibirano explained that one of the major challenges in the past has been the lack of visibility in supervision, where both students and supervisors operated without clear documentation of their interactions.
“Knowledge of what was happening was often missing because supervisors and students remained distant,” she said. “Now, there will be records showing when supervision took place, what was discussed, and who has not been responsive.”
She noted that this transparency will significantly improve efficiency and reduce delays on both sides.
“Both students and supervisors will know that their work is being tracked,” she said. “This awareness alone will improve accountability and reduce unnecessary delays.”
However, she cautioned that while RIMS will strengthen supervision systems, financial challenges facing graduate students remain a critical issue.
“We must also address the reality of limited financial support,” she said. “Even with strong systems, students still need resources to complete their studies.”
Prof. Nsibirano expressed confidence that both staff and students are ready to adopt the digital platform, noting that familiarity with technology is no longer a major barrier.
At the operational level, Dr. Julius Mugisa, Coordinator of Graduate Studies at the Institute, underscored the practical impact RIMS will have on day-to-day supervision.
“In fact, it is a very good system. It will facilitate easy supervision,” Dr. Mugisa said. “Previously, you could send comments to a student and wait five weeks without a response. Now, the system will clearly show who is delaying and who is not.”
He emphasized that the transparency of RIMS will eliminate guesswork and misunderstandings by ensuring that all supervision activities are recorded and accessible.
“There will be clear evidence of engagement—comments, timelines, and responses,” he said. “This removes the blame game and helps everyone focus on progress.”
Dr. Mugisa dismissed concerns that increased monitoring might intimidate supervisors, instead framing it as a positive step toward professionalism.
“We are here to do our work for the university,” he said. “The system is not about punishment—it is about improving efficiency and ensuring that responsibilities are fulfilled.”
He added that the accountability introduced by RIMS will encourage timely feedback and active participation from both supervisors and students.
“When you know the system is tracking progress, it helps you stay on course,” he said. “Monitoring is important, and it benefits everyone.”
Dr. Mugisa also noted that improved supervision and faster feedback could enhance Makerere University’s attractiveness to prospective graduate students.
“Students want assurance that their work will be reviewed on time,” he said. “With RIMS, that confidence will increase, and more students will be encouraged to enroll.”
As Makerere University continues to implement RIMS across its academic units, leaders believe the system will mark a turning point in graduate education—driving efficiency, strengthening accountability, closing supervision gaps, and positioning the institution as a leader in research excellence in Africa.
Staff members from the Office of the Dean of Students have undergone a hands-on training on fire safety and prevention in halls of residence.
The training, held on Thursday, March 26, 2026, at University Hall, focused on equipping custodians and wardens with essential skills and knowledge on fire prevention, evacuation procedures and response strategies in case of emergencies.
“In our safeguarding initiatives, we want to create an environment that is safe and secure for our students and staff. Given that we have experienced fires at the University, we decided to train custodians and wardens because they are the first responders and decision-makers in case a fire breaks out in any Hall of Residence,” said Dr. Winifred Kabumbuli, the Dean of Students.
In 2020, Makerere University’s Main Building, commonly known as the Ivory Tower, caught fire, destroying valuable property. Earlier in 2018, a fire gutted Mary Stuart Hall, a female residence. The fire, which started in the ground-floor canteen, spread to other floors but was successfully contained by the Uganda Police.
Speaking in February 2025 during the release of the 2024 Annual Crime Report at the Police Headquarters in Naguru, the Director of Fires and Rescue Services, AIGP Stephen Tanui, revealed that Kampala Metropolitan recorded the highest number of fire incidents in the Country with 933 cases in 2024.
He warned that Uganda’s rapid urbanisation would increase fire incidents unless deliberate prevention measures are adopted.
“We have had fire incidents at Africa Hall, Nsibirwa and Livingstone. Some students also prepare their own meals, which increases the risk of fire outbreaks. It is therefore timely for our staff to acquire basic knowledge on fire prevention and how to respond effectively when a fire occurs,” Dr. Kabumbuli noted.
Speaking to the participants, Mr. Levi Mwesigye, a certified fire safety trainer with NCOSAH Consults (Occupational Safety and Health Administration), emphasized the importance of proactive fire prevention. He explained that three elements, heat, fuel and oxygen are necessary for a fire to exist.
“Always ensure that fire detection systems are in place to identify fires at an early stage. Additionally, ensure fire protection systems such as portable extinguishers are functional and regularly serviced so that fires can be contained promptly,” advised.
In his presentation, Mr. Mwesigye also urged Wardens to install clear directional signage in Halls of Residence to enhance safety and facilitate quick evacuation during emergencies.
“Fires spread much faster than you might think. Always have a backup escape plan in case your main escape route becomes blocked. If you can’t put out the fire in 5 secondsor less, the fire is too large. Get out and always prioritize persons with disabilities, women, the sick, and other vulnerable individuals to ensure they are evacuated safely,” Mr. Mwesigye, said.
Apart from training the staff about fire safety at the University, the staff also received fire prevention tips applicable to their homes such as; never to sleep in a house without water, to always have a centralized place where they keep the house key so that it is easy to find during evacuation.
“For those who have gas cylinders at home, in case of a leakage, open doors and windows to reduce the concentration of gas. If the cylinder catches fire, soak a towel or blanket in water and use it to cover the cylinder. This can help to put out the fire,” Mr. Mwesigye explained.
When using a fire extinguisher
Participants received practical demonstrations on the use of fire extinguishers and learned how to identify and manage small-scale fires before they escalate into life-threatening emergencies. Tips included:
- Stand several feet away from the fire, only moving closer once the fire starts to diminish.
- Use a slow, sweeping motion and aim the fire extinguisher nozzle at the base of the fire.
- If possible, use a “buddy system” to have someone back you up or to call for help if something goes wrong.
- Be sure to watch the area for a while to ensure the fire does not re-ignite.
Deciding to Use a Fire Extinguisher
Before attempting to put out a fire with a portable fire extinguisher, one must quickly answer the following questions:
- Have the building’s occupants been notified?
- Has someone called the Fire Brigade?
- Are the exit routes clear and safely accessible?
- Do I have the right type of extinguisher for the type of fire?
- Is the extinguisher large enough for the fire?
- Is the fire small and containable?
If the Answer to the above is NO, Then;
- Leave the building immediately.
- Shut all doors as you leave to slow the spread of the fire.
- As soon as you get out of the building, call the Police.
Education
Makerere University Charts New Future with the unveiling of the Open, Distance and E‑Learning Building and Strategic Plan
By Harriet Musinguzi, CEDAT
Makerere University has embarked on a transformative journey in higher education with the official launch of its Open, Distance and E‑Learning (ODeL) Strategic Plan and the laying of the foundation stone for a new ODeL facility at the College of Engineering, Design, Art and Technology (CEDAT). The event, attended by dignitaries, university leaders, and international partners, marked a milestone in Uganda’s quest to harness digital technology for accessible, innovative, and inclusive education.
Presiding over the ceremony, Ms. Jihee Ahn, Country Director of the Korea International Cooperation Agency (KOICA), underscored the spirit of collaboration that has defined the project. She praised the collective efforts of Korean partners, Makerere’s project management team, and the construction and consulting teams.
Quoting an African proverb, she reminded the audience that “a single stick cannot make fire”, emphasizing that the success of the initiative lies in shared purpose and unity. Drawing from Korean wisdom, she added, “a journey of a thousand miles begins with a single step,” noting that this launch is the first step toward positioning Makerere as a leader in open and distance education across Africa.
“This new building will not be just a physical structure but a driving force that advances our shared vision,” Ms. Ahn said. “KOICA looks forward to continued cooperation with Makerere University and all partners as we move forward together.” she added.
Representing the University Council Chairperson Dr. Lorna Magara, Dr. Silas Ngabirano highlighted the broader significance of the ODeL project. He described it as a turning point in bridging the gap between traditional teaching methods and modern learning needs. “This project is more than just providing technology,” he said. “It’s about enhancing capacity for our students, faculty, and staff. It’s about making education more accessible and affordable, fostering innovation, creativity, and lifelong learning.” He urged staff and students to embrace the opportunities offered by online distance learning, reaffirming the Council’s commitment to supporting initiatives that expand access to higher education.
The Vice Chancellor, Prof. Barnabas Nawangwe, represented by Deputy Vice Chancellor for Academic Affairs Prof. Sarah Ssali, emphasized that e‑learning is a central pillar in Makerere’s Strategic Plan (2026–2030). She noted that the initiative aligns with Uganda’s National Development Plan IV, which prioritizes digital transformation by 2030.
“ODeL provides opportunities for students inside and outside Uganda to engage in learning, access cutting-edge research, and participate in innovation and entrepreneurship,” he said. “Now that ODeL is getting a home, there is no excuse for not delivering.”
Prof. Nawangwe expressed gratitude to KOICA and the people of Korea for the US$12.2 milliongrant, describing it as a testament to Makerere’s reputation as a center of academic excellence and innovation. He also acknowledged the support of Uganda’s Ministry of Education and Sports and the Ministry of Finance, Planning and Economic Development.
The Principal Investigator, Prof. Henry Alinaitwe, outlined three core components of the project: the development of the ODeL Masterplan, the enhancement of e‑learning infrastructure through a state‑of‑the‑art facility and modern equipment, and capacity building to equip staff with the skills needed to create high‑quality digital content. He explained that the construction, valued at USD 3.7 million, is being undertaken by SMS Construction Ltd, with designs developed by ArchForum Consultants Ltd, and is scheduled for completion by September 29, 2027.
Prof. Henry Alinaitwe explained that the ODeL Masterplan was developed through a highly consultative process, engaging numerous Makerere University staff and working closely with project consultants to ensure inclusivity and relevance. He expressed deep appreciation to the implementing partners, the Korea National Open University (KNOU) and the Korea Institute ofDevelopment Strategy (KDS) for their invaluable support in making the initiative a success.
Prof. Alinaitwe also commended the Makerere University Council for approving the allocation of space and committing to maintain the building and systems once operational. He recognized the dedication of the project implementation team, which includes Dr. Venny Nakazibwe(Co‑PI), Prof. Paul Muyinda, Dr. Godfrey Mayende, Mr. Samuel Mugabi, Mr. Alex Mwebaze, Dr. Kenneth Ssemwogerere, and Dr. Lydia Mazzi Ndandiko, for their tireless efforts in managing the project. He further acknowledged KOICA Country Director Ms. Jihee Ahn for expanding the scope of the project beyond the College of Engineering, Design, Art and Technology (CEDAT) to encompass
Written by Musinguzi Harriet, Principal Communication Officer, College of Engineering, Design, Art and Technology.
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