General
Frederick Kyazze: The Unwavering Custodian of Mak’s Transcripts Office
Frederick Mbabaali Kyazze speaks with firmness as he shares his life-changing experience at Makerere University. The 62 year old senior citizen of average height, dark complexion and a lean frame has recently retired from Makerere University after fourteen years of dedicated service as a Senior Assistant Registrar. Tiny wrinkles of untold wisdom are beginning to form on his face. His eyes are a deep haven of thoughts and exude intelligence. He turns up for this interview in a neatly pressed cream suit, which reminds me that neat suits have been his trademark over the years. He begins to speak, carefully choosing his words.
Joining the Transcripts Office
In the year 2000, Kyazze joined Makerere University as an Assistant Registrar, Senate Division. After only six months, the hardworking man was assigned a bigger responsibility to head the Transcripts Office. His immediate Supervisor at the time, who later became Academic Registrar of Makerere University Mr. Amos Olar Odur, referred to this move as a vote of confidence in Kyazze. He was subsequently duly appointed to the rank of Senior Assistant Registrar.
“At that time, there was a general public outcry about transcripts in Makerere University. I recall a famous joke on one of the local FM stations that ‘okufuna transcript e Makerere, bakutuma mu ggulu,’ loosely translated as ‘it is easier to go to heaven than to get a transcript from Makerere University.’ Now as Head of the Transcripts Office, I knew it was time to roll up my sleeves and get to serious work; and I resolved to endeavour to not only do good, but do it well too,” Kyazze reminisces.
“I received a letter transferring me to the Transcripts Office with immediate effect. At about 2:00pm, I entered my new office and started work, without induction. My predecessor, Rose Bwire, was also needed in another unit immediately. I take this opportunity to kindly request the concerned officials to pay attention to induction of new officers when transfers are made. I had some challenges in adjusting to my new role minus induction but with the guidance of a few colleagues, I later found my way around,” he says. This new development came with additional responsibilities for Kyazze.
It is then that Kyazze learnt of the various hindrances to fast acquisition of transcripts at Makerere University. Cases of missing/misplaced marks, late submission of marks and submission of incomplete marks were the most common reasons for delayed transcripts. Kyazze would have to face the students one after another and explain to them that everything possible was being done to process their transcripts. He and his team, would then work backwards to resolve the issue with the relevant department. But this did not always go well with the affected students, some of whom would throw insults at him. It is from such incidents that the then Acting Academic Registrar (AR), Sebastian Ngobi referred to him as the punching bag of Makerere University. “This nick-name was because whoever had issues with their transcript came to me. A student would not know which lecturer or department had not submitted results in time. I was the face of the University and I took the punches. I could not reveal to the students where the problem lay even when I knew it. I used to call myself the devil that the public loves to hate,” he recalls with nostalgia.
Transformation of the Transcripts Office
Kyazze shares that most of the Department’s operations were manual at the time. Ordinary typewriters were used to inscribe on the transcripts. Faculties submitted results manually on a results sheet. This contributed to further delays in processing transcripts. Nonetheless, Kyazze inspired his team to do their best in the circumstances. But in 2003, the Academic Registrar’s Department started automating its processes.
In 2009, Kyazze became the Acting Deputy Registrar in charge of the Examinations and Transcripts Division. This was an internal arrangement in the AR’s Department, pending confirmation from the Human Resource Directorate. This new role required Kyazze to timetable university wide examinations, draft budgets for these exams and writing to the various Faculties requesting them to nominate external examiners. Nonetheless, he continued to help out in the Transcripts office too.
Kyazze recalls that in 2009, the then Acting Vice Chancellor, Prof. Venansius Baryamureeba walked into his office and directed that transcripts be ready for issuing on graduation day. “This was the beginning of major change. We worked so hard even on 26th December to ensure that transcripts for the January 2010 graduation ceremony were ready. I am glad that by graduation, we had 80% of the transcripts ready. The remaining 20% were processed shortly afterwards. Commendably, the VC made sure that we were properly and promptly rewarded for these extra hours and we felt so motivated,” he narrates with a smile. Early processing of transcripts now became a culture and continues to date, save for few problem cases. Kyazze partly attributes this to the computerized management of data.
Another transformation has been in the date the Academic transcript bears. Initially since the 1980s, transcripts would carry the date of graduation, but this has since been revised to the date of completion since graduation comes much later in the following year and this led to delays in issuing definitive transcripts. Only the certificate bears the date of graduation.
During his tenure, Kyazze initiated improved furnishing and equipping of the transcripts office. “We produce transcripts massively. With time, I realized that storage of these transcripts was becoming a challenge. Since at that time the AR’s Department was managing its own budget, I proposed procurement of more filing cabinets across the department and this was done,” he explains in reference to the permanently fixed cabinets.
Paradoxically with the massive production of transcripts, thousands remain uncollected. The AR’s department continues to call out to graduates to pick their transcripts spurning as far back as the 1990s
Memorable moments
During his tenure at Makerere University, Kyazze has interacted with and served people from all walks of life. He vividly recalls a time when he attended to Cardinal Emmanuel Wamala. “A colleague, Simon Sagala who was the Manager of the University Printery at the time, came running and informed me that Cardinal Wamala was in the queue with students waiting to see me. I requested that the Cardinal be ushered in. He was here on behalf of a Priest from Kabale, whose transcript was urgently needed in Rome. I was able to help the Cardinal that very day,” says Kyazze. He also recalls having attended to the former Minister of Education, Hon. Geraldine Namirembe Bitamazire and former Deputy Chief Justice Leticia Kikonyogo, who were personally inquiring about their children’s transcripts. He is particularly happy that his signature is out there on thousands of transcripts. “This is a legacy that I am so proud of. I know my name will be remembered occasionally by these people and I am grateful to God for the opportunity to have served,” he says.
Lessons learnt
For the time spent at Makerere University serving students, staff and the public, Kyazze has learnt that it is imperative to remain ethical and composed in all situations. “I have learnt that it is important to stick to ethics and guard against compromise. For example, some people would come here requesting that the date of birth on their transcripts be changed to suit their needs and I would tell it straight to their faces that this cannot be done, no matter what they wanted to offer in return or the position they held in society. Some would get angry, throw insults and slam the door on their way out, but I eventually got used to these outbursts and stuck to my principles,” asserts Kyazze.
Kyazze has had to handle numerous sensitive investigation cases related to forged academic qualifications and transcripts. He has also had to turn up as a key witness in lawsuits filed against Makerere University in relation to transcripts. He affirms that integrity and sticking to his principles has bailed him out in times like these.
The Family man
Kyazze is a proud father of four; two boys and two girls. He has single-handedly raised his children since his dear wife, Betty Kyazze, passed on in 2002. “Fortunately I had been the type of father who leaves work and heads home straight away. This has allowed me ample time to groom my children,” he says. Two of his children have since graduated and the other two are steadily following suit. In his free time, Kyazze will be found glued to a current affairs program or watching a television documentary. He also has a deep passion for reading on a wide variety of topics.
What next after retirement?
Kyazze has now retired from Makerere University after what he describes as a successful career. He is nonetheless concerned about the delays in receiving retirement packages at Makerere University. “It is a challenge when Staff members retire and their funds are not released on time. So one finds oneself struggling with a number of expenses and sometimes their retirement projects freeze,” he explains.
Nonetheless, this highly schooled French and German tutor has aggressively plunged into offering consultancy services in higher education and languages. Kyazze also proof-reads and edits manuscripts in English, French, Luganda and German for publishing.
Kyazze’s former roles at Makerere University have since been taken over by Richard Byarugaba, who is also in charge of the Transcripts Office and closely worked with Kyazze for over three years.
Kyazze the Professional Teacher
Frederick Mbabaali Kyazze is a teacher by profession and graduated from Makerere University with a Bachelor’s Degree and Concurrent Diploma in Education in 1977. He specialized in languages (French and German). Kyazze had wanted to study law but this was hampered by a Government directive following the turbulent political times of the 1970s. “I recall that the Asians and many expatriate teachers had been expelled from Uganda, so there was a dire need for teachers. The late President Idi Amin’s government gave a directive that a large quota of admitted students be channeled into teaching. One afternoon in 1974 the then Minister of Education, Brigadier Barnabas Kili, came and harangued us in the Makerere University Main Building, telling us that we were to become teachers whether we wanted it or not, thus ‘conscripting’ us into the teaching army ” he narrates in a low tone.
Kyazze then opted to teach German since he had studied it at Bachelors, to broaden his A-level choice of History, French and Literature in English. At first, Kyazze was not allowed to take German as a teaching subject since he was a beginner, but with his excellent grades, the then Dean of Education, Prof. Rukare reasoned that Kyazze be given a chance.
Kyazze graduated from Makerere University to teach languages in Secondary Schools. He taught German in Kibuli Secondary School and Mengo Senior School concurrently (1977 -1980). He also taught French at Kampala High School and Trinity College Nabbingo.
“In 1982 the Head of the German Department at Makerere University, Dr. Jörg Braunert came looking for me. He asked if I could teach German at Makerere University. I had passed German with flying colours, under the guidance of Frau Ingrid Hills and Dr. Brigitte Kochan, my lecturers. I obliged and returned to Makerere as a Teaching Assistant,” he explains. He was given a two year renewable contract, which was later renewed thrice. Kyazze says he indelibly profited from teaching French and German because this enabled him to secure scholarships to attend short term training and refresher courses in France (1977 and 1983), Burundi (1989) and Germany (1978, 1991 and 1995). He has also participated in numerous annual East African German Teachers’ Seminars under Nairobi’s Goethe Institut’s auspices.
Kyazze later stopped teaching and enrolled for a Masters in French at Makerere University. Upon graduating with a Masters in 1997, Kyazze returned to the classroom to teach languages in secondary school. He was one of the most sought after French examiners by Uganda National Examinations Board (UNEB).
In 1999, Makerere University advertised for administrative jobs in the Academic Registrar’s Department. This signaled a shift in career for the illustrious Frederick Kyazze Mbabaali. He set foot in the AR’s Department, where he has left an unquestionable legacy.
Article by Marion Alina
The handover of Makerere University’s Office of Deputy Vice Chancellor (Finance and Administration)-DVCFA from Prof. Winston Tumps Ireeta to Prof. Henry Alinaitwe was marked by appreciation of accomplishments registered during the former’s term and reassurance of their continuation by the incoming office bearer. The ceremony, held during the Top Management meeting of 4th May 2026, was presided over by the Acting Vice Chancellor, Prof. Sarah Ssali and guided by the Deputy Chief Internal Auditor, CPA Agnes Khwaka as Members of Top Management witnessed.
Presenting the handover report on behalf of Prof. Ireeta who is away on duties related to the Materials Research Society, Prof. Helen Nambalirwa Nkabala shared a number of accomplishments from 20th February 2025 to 30th April 2026. They included:
- Increase in parking revenue from UGX6million to UGX100million per month
- Increase in rental income from UGX 286.3million to UGX612.3million per annum
- Implementation of Digitization and performance-based systems that improved accountability, staff engagement and service deliver
- Enforcement of the Staff Housing Policy
- Strengthening of the Financial Management System, Advancement of e-procurement and Integration of institutional systems that improved efficiency, transparency and decision making
- Online processing of Staff Housing Applications and advancements in development of the Student Accommodation System
- Improved Security and Campus Management through enhanced surveillance courtesy of improved CCTV systems, improved coordination and enforcement operations
- Improved Student Accommodation through renovation of Halls of Residence, introduction of Resident Tutors and removal of illegal occupants
- Strengthened Grants Mobilisation and Management supported by strong grants portfolio and development of digital systems for improved structure and compliance in collaboration with the Directorate for ICT Support (DICTS)
- Repositioning Makerere University Holdings Limited to strengthen asset management and revenue generation
Prof. Alinaitwe who previously served as Acting (Ag.) DVCFA from 16th November 2021 to 19th February 2025 congratulated Prof. Ireeta upon the various accomplishments registered during his term. He equally pledged to work with colleagues who vied for the same position i.e. Prof. Ireeta and Prof. Eria Hisali to bring their ideas on board for the good of Makerere University. On behalf of the University Management, Prof. Sarah Ssali presented Prof. Ireeta (in absentia) with a plaque in appreciation of his dedicated and exemplary service as Ag. DVCFA.
General
From Information to Innovation: ‘This Is a Marathon, Not a Sprint’—Academic Registrar and Director of Graduate Training Urge PhD Cohort 11
By Moses Lutaaya
A strong message of transformation, resilience, and purpose defined the orientation of PhD Cohort 11 (2025/2026) held on Thursday, April 30, 2026 at the Makerere University School of Food Technology, Nutrition and Bioengineering Conference Hall, with academic leaders urging students to rethink what it means to pursue doctoral education in the 21st century.
Presiding over the function, the Academic Registrar, Prof. Buyinza Mukadasi, delivered an expansive and deeply reflective message, challenging the new doctoral candidates to embrace a fundamentally different academic journey.
Welcoming the students, he reminded them that their admission followed a highly competitive process, placing them among a select group entrusted with shaping the future through research.
“You have come from a competitive pool of deserving Ugandans to embark on a journey that may turn out to be the most challenging in your life, but also the most transformative and rewarding intellectual experience,” he said.
Drawing a clear distinction between earlier academic stages and doctoral study, Prof. Buyinza emphasized that PhD candidates must now take full ownership of their learning journey.“The first time you were here, someone was driving you. This time, you are going to sit in your own seat and drive it.”
He stressed that doctoral study is not a quick academic exercise but a long-term intellectual commitment requiring discipline and endurance. A PhD is not a sprint, it is a marathon. Don’t burn out so fast. Build your stamina, be consistent, and be resilient.”
In a powerful reflection on global change, he noted that today’s complex challenges can no longer be solved within single disciplines. “No single discipline can solve the challenges of the day. You need multi-disciplinarily, inter-disciplinarily, and collaboration to address complex problems.”
He urged students to abandon disciplinary silos and embrace collaborative thinking. “Gone are the days when one discipline could despise another. The world has changed; we need all of these fields working together.”
Prof. Buyinza further emphasized the shift from the information age to the innovation age, challenging students to move beyond consuming knowledge to producing new ideas. “Artificial intelligence can tell us the known. For you, we want you to tell us the unknown.”
He dismantled the traditional image of isolated doctoral study, calling it outdated in the modern academic environment. “That mental image of being hidden away in a library for years is outdated. A PhD in 2026 is very different and the landscape has changed dramatically.”
He emphasized that success in doctoral education depends heavily on collaboration and global academic engagement. “No scholar has ever flourished in isolation. Success today requires peer-to-peer collaboration, cross-cultural learning, and a global mindset.”
In a striking moment, he reframed failure as an essential part of the research process. “Ninety-nine percent of what you try may fail, but the PhD is about using that failure as data to improve your next step.”
He also cautioned against overdependence on artificial intelligence, stressing academic integrity and independent thinking. “Use AI to strengthen your thinking—not to replace it. There are no ghostwriters in scholarship. You must be the thinker.”
Addressing mental health, he urged students to build supportive academic communities. A PhD can be emotionally exhausting. Build communities around you. Take care of your mental health, we need you alive.”
He further called for structured planning and accountability in the doctoral journey. “Write your study plan from day one, how you will move from semester one to semester six. This must be well-structured, well-managed, and supervised.”
Warning against perfectionism, he added: “Perfection is the enemy of completion. If you want everything to be perfect, you may never finish. The world will judge you immediately as a PhD holder. It has no time for excuses. You must be ready.”
In his opening remarks, the Director of Graduate Training, Prof. Julius Kikooma, welcomed the cohort and reinforced the university’s structured approach to doctoral education.
He explained that the cohort system is designed to ensure students progress together and support one another throughout their studies. “You are coming in as a group, and we have put systems in place to ensure you move as a group. This reduces the feeling that you are alone.”
He emphasized that doctoral research must be aligned with national and global priorities. “You are not here for research for its own sake. Your research must be fit for purpose and aligned to the challenges facing society.”
He reminded students of the structured three-year timeline for completion. “We have a contract with you for three years. It may look long, but it is also short. It requires commitment and responsibility on both sides.”
On technology, he cautioned against intellectual dependency on artificial intelligence. “AI is part of our reality, but it must not take over your thinking. Do not outsource the skills you are supposed to acquire.”
He concluded by reaffirming institutional support while stressing student responsibility. “We will do everything possible to ensure you complete in time, but you must also play your part.”
Speaking on behalf of the students, PhD outgoing President Habibu Malyamungu encouraged his colleagues to embrace practical habits and peer support systems.
He urged students to celebrate their achievement but remain grounded in discipline. “You need to congratulate yourselves for joining this program, it is a very important step.”
He challenged the perception that PhD study must be unnecessarily long and difficult.“A PhD is not necessarily a long journey. Sometimes simple things, like writing a few paragraphs before checking your phone can make a big difference.”
He emphasized the importance of collaboration among students.“A colleague can give you a solution that helps you overcome a problem in seconds.”
He further announced psychosocial support initiatives aimed at improving student well-being. “We are planning sessions to help you relax, engage, and relieve stress. These moments are important and they help the brain reset.”
The event closed with a unified message: doctoral training at Makerere University is evolving into a journey of innovation, interdisciplinary, and real-world problem solving—anchored in collaboration and resilience.
General
Advanced Research Methods Training of Trainers Sparks Transformation in Doctoral Training at Makerere University
By Moses Lutaaya
Makerere University has intensified efforts to strengthen graduate supervision and research excellence through a dynamic three-day Training of Trainers (ToT) workshop in Advanced Research Methods held from April 28 to 30, 2026 at the Senate Building Telepresence Hall.
The high-impact training, organized by the Directorate of Graduate Training with support from iCARTA and funding from the NORHED Project, brought together lecturers from across colleges including the School of Law, College of Engineering, Design, Art and Technology (CEDAT), College of Natural Sciences (CONAS), College of Veterinary Medicine, Animal Resources and Bio-security (COVAB), and the College of Humanities and Social Sciences (CHUSS).
The training aimed to build institutional capacity to enhance supervision of graduate students and improve doctoral completion rates, a long-standing challenge in many universities.
Opening the workshop, Prof. Julius Kikooma underscored the strategic importance of continuous staff development in responding to evolving academic demands.
“This particular training is one of the routine tools that we use as the Directorate of Graduate Training to continuously re-tool and re-engage with staff in response to the requirements of the new policy of teaching and learning,” he said.
Prof. Kikooma highlighted that the training is anchored in the university’s shift toward competence-based education, a model increasingly being adopted globally and nationally.
“We are going to be engaging with very important issues on how to redesign and support learners in this new dispensation of competence-based teaching and learning,” he added.
He also pointed to recent reforms in doctoral training, including the introduction of a structured framework for PhD-by-research programmes aimed at addressing delays in completion.
“The expectation is that all staff should be aware of that framework and appreciate that it is designed such that the student picks up a range of skills and knowledge that gives them competence,” he explained.
The workshop also serves as preparation for lecturers who will facilitate upcoming cross-cutting PhD courses, with a long-term vision of decentralizing doctoral training to individual colleges.
Sharing his perspective, Dr. Robert Kakuru a Lecturer at the department of Philosophy described the training as both necessary and timely for strengthening the university’s academic core.
“By all standards, all academic staff are required to do research and supervise graduate students. Therefore, a ToT in Advanced Research Methods becomes important,” he said.
He noted that while the initiative is commendable, more staff still need to be reached.
“This is still a drop in an ocean we have more than 1,000 academic staff who all need these skills,” he observed.
Dr. Kakuru emphasized that improved understanding of research methods by both lecturers and students could significantly ease doctoral journeys. “Once the lecturers know the methods and the students know the methods, then the job is well cut out,” he said.
He further linked the training to Uganda’s broader development agenda, noting that research plays a central role across sectors. “Research has a multiplier effect… every programme area requires research,” he added.
From the participants’ perspective, Dr. Sarah Nakijjoba, a lecturer and researcher in the Department of Linguistics, English Language Studies & Communication Skills described the training as transformative and aligned with global shifts in higher education.
“We are being encouraged to move away from the traditional knowledge-based methods of teaching and embrace competence-based pedagogy,” she said.
Dr. Nakijjoba explained that the training emphasized learner-centered and practical approaches such as peer review, simulations, case studies, and role play. “Research methods is a practical course and requires learners to go out and do as opposed to just knowing,” she noted.
“This training is timely, it prepares us as instructors to deliver our content effectively,” she said, adding that the knowledge gained would be cascaded to other staff and students.
She also highlighted the wider implications for national development and employability. “If we have graduates who have the ability to problem-solve, they will devise practical solutions to real challenges,” she said, emphasizing the potential for evidence-based policymaking.
Dr. Nakijjoba further described research methods as central to the university’s agenda of being research led. “Research is the engine, the backbone and everything rotates around it,” she said, reinforcing Makerere’s ambition of being a research-led institution.
Participants were also equipped with skills in curriculum design, research ethics, academic writing, and the use of statistical tools, all within a competence-based framework. A key focus was on authentic assessment that measures what learners can do.
The training marks a significant step in Makerere University’s broader strategy to enhance graduate education, strengthen supervision, and produce competent researchers capable of addressing national and global challenges.
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