General
Another Double win for African Film and Oral Literature
Published
12 years agoon

The month of October 2014 ended on a spectacular note when the College of Humanities and Social Sciences (CHUSS) held a double book launch for two of her enormous army of prolific academics and writers. The audience, most of who had to brave the afternoon downpour on 31st October 2014 to make it in time was kept entertained by Mengo Senior School students’ recitals of Kanemu Kanabiri, Mpenkoni and many other traditional play songs as derived from Dr. Aaron Mushengyezi’s Oral Literature for Children book. On the other hand Sr. Dr. Dominica Dipio’s book Gender Terrains in African Cinema left the audience more appreciative than ever of the power mothers wield over the African film industry and society in general.
In her enthusiastic welcome address Dr. Susan Kiguli, Head-Department of Literature, CHUSS commended everyone for sparing time to attend the launch, especially the Chief Guest Mr. James Tumusiime-Chairman of Fountain Group and her own aunt Mrs. Sheila Goa who at 86 years of age was still sharp and sprightly. She further thanked Mr. Tumusiime for not only accepting her invitation but also actually taking time to read the books, “Our unanimous response was we are going to have a Guest of Honour who has actually read the books” she said, much to the amusement of the audience, before hastening to add “Of course we did not expect less but we are also happy that our judgment was as our students say ‘spot on’.”
She thanked the African Humanities Program (AHP) supported by the American Council of Learned Societies (ACLS) and Carnegie Corporation of New York (CCNY) for ensuring that Dr. Aaron Mushengyezi and Sr. Dr. Dominica Dipio published their books. “I want to welcome and warmly congratulate our authors for this landmark achievement and for ensuring that our Department’s name stays on the sparkling pedestal,” said Dr. Kiguli, directly addressing the authors. She also commended Prof. Austin Bukenya and Dr. Consolata Kabonesa for their moving reviews of Dr. Mushengyezi’s and Dr. Dipio’s books respectively, as published in the New Vision newspaper of 30th and 31st October 2014.
Associate Professor Aaron Mushengyezi is the Dean-School of Languages, Literature and Communication, CHUSS, a book author and editor who has won several awards from the International Scholarship Programme of the Ford Foundation, the African Humanities Program (AHP). His latest book Oral Literature for Children: Rethinking Orality, Literacy, Performance and Documentation Practices seeks to take the oldest form of communicating traditional cultural values and information to the next level.
“We have recognized the value that these texts for young people play. They embody the cherished cultural values of hard work, respect for each other, and charity as well as numeracy skills. These texts also have a role to play in promoting social relationships and sometimes even teaching children their gender roles and relationships, which help our children to stay focused on what society expects of them as mature men and women” shared Dr. Mushengyezi. He further intimated that the current uncertainty surrounding our sexuality and whom we should marry or not could be attributed to an extinction of cultural values which were previously handed down by traditional oral literature.
Dr. Mushengyezi emphasized the need to work more with culture-based industries so as to get the traditional texts to provide educational value in our schools. He commended Mr. James Tumusiime whose efforts through Fountain Publishers and Igongo Cultural Centre have gone a long way in promoting local cultural practice and conservation. He challenged the Government of Uganda through the Ministry of Gender, Labour and Social Development to invest in the promotion of culture-based industries through support to cultural tourism and traditional resources marketing. He also challenged Mr. James Tumusiime to consider having local publications of the books done through Fountain Publishers so as to reduce on their cost and improve their availability. He paid special tribute to his wife, children, family and Makerere University for the support that had enabled him complete the book.
Dr. Okot Benge is a Lecturer in the Department of Literature, CHUSS whose writing also neatly straddles both gender and oral literature aspects. As the moderator for this particular session of the day, he sent the audience doubling over when he recollected Prof. Austin Bukenya’s experience, who when asked for his publications prior to promotion to the rank of Senior Lecturer returned with a sack load of books, and even inquired if those would suffice! The evergreen Prof. Bukenya took it all smilingly and on assuming his position at the podium, and as has now become his pre-address tradition, started off with a recital of William Wordsworth’s 19th Century poem My Heart leaps when I behold.
He profusely thanked Dr. Aaron Mushengyezi for “bringing back his youth” through his book, whose review he had felt very privileged to write. Recollecting two childhood memories; i) Njabala – the last folktale his late mother shared with him before her passing and ii) Rosa Nyanzira – his first girlfriend whose storytelling charmed the then four year old Austin, Prof. Bukenya commended the author for exquisitely blending these special memories into one awe-inspiring publication.
Prof. Bukenya shared that he felt both gratified and shamed when he read the book, for in one shot, Dr. Mushengyezi had struck down the targets that he (Prof. Bukenya) had been taking aim at since 1968, when as a graduate student he was assigned the task of systemizing oral literature at Makerere under the guidance of Pio Zirimu. “You brought this process to a new level by showing us what can be done all the way from collection, from transcription, from translation to interpretation, and this starts a very useful scholarly discussion,” said Prof. Bukenya.
He shared that this book brought out the richness of our multilingual culture “This book really enables us to share and if you want to appreciate it, read it in the original text and only read the translated one thereafter” he said. He advised that reading the book this way, we would gain a greater appreciation of how much similarity our languages share. “You have given us a comparative approach of the various rhymes which we can find in our languages” added Prof. Bukenya. He thanked Ms. Emily Drani, Executive Director, Cross-Cultural Foundation of Uganda for promoting the Nation’s non-tangible culture. “The Arts that make us human are not useless and I will say that loudly and proudly” concluded Prof. Bukenya.
Associate Professor Dominica Dipio the second author of the day is a former Fulbright Research Fellowship and African Humanities Program Fellow who has initiated and coordinated a number of projects such as the Makerere-Bergen Folklore project. Dr. Dipio is a videographer with thirteen titles of both full and short length films to her credit. She has over thirty academic journals and book chapters to her name, her most recent publication being Gender Terrains in African Cinema.
“I came into contact with Film as a Graduate student at the Pontifical Gregorian University in Rome in 1999. At that time it was being taken as a window into the African world; that is for the outsider and not for the Africa,” said Dr. Dipio in giving a brief background of her inspiration. She defended her choice of Francophone films dating from 1970-2000 for her research because France’s colonial policy supported cultural engagement, which led to a flourishing film industry. “However, a similar process as I have done could be undertaken by students and scholars in East Africa because filmmaking in the region is becoming a very serious engagement” she challenged.
In her analysis of the films, she took inspiration from one African filmmaker who observed that “Evolution is not possible without women’s active involvement and that is especially true of the Arab world. The Arab man has given all he can and his achievements aren’t great. Maybe the Arab woman can reinvent the world… when I look at my mother; I see that her intelligence is intact. She hasn’t had a chance to use it” she read in quoting. Dr. Dipio’s Gender Terrains in African Cinema offers a logical analysis of whether these filmmakers and critics actually “walk the talk” in their films. She was therefore happy to discover that the filmmakers made commendable efforts at representing women and gender issues in a way that challenged the status quo.
“Since political and administrative powers lay mostly in the hands of men, women’s emancipation can only be effective with the active participation of men alongside the women; men in this respect need to equally be the target of male and female discourses. The turnaround made by mainstream men to join the direction of struggle for women’s emancipation against gender based violence always led to very positive results“observed Dr. Dipio. She recognized Ms. Gorettie Bamwanga among many others in the audience for their exceptional role in mentoring young women. Ms. Bamwanga is the author of Footmarks – a book profiling 100 pioneering Ugandan women.
The moderator Dr. Okot Benge was at it once again while introducing Dr. Consolata Kabonesa, Dean-School of Women and Gender Studies (WGS) and reviewer of Gender Terrains in African Cinema. Describing her as the “most amiable scholar I know who is widely published on the subject of women and gender studies”, Dr. Benge managed to elicit that warmth from Dr. Kabonesa that literally made waves as it radiated across the room. “When I started reading the book, all I could keep saying to myself was wow! Dr. Dipio deserves to be in the School of Women and Gender Studies because she tackled gender issues so well” enthused Dr. Kabonesa in her opening statements.
Dr. Kabonesa commended Sister Dipio for making the often-silenced girl child talk speak out through her well scripted narratives in the book. “We don’t see this in the film but in Sr. Dipio’s analysis of the gender terrains in cinema” she observed. She commended Dr. Dipio for highlighting the vital role played by mothers in streamlining gender identities and leveling out gender inequalities in society, “it is we the mothers who actually make these young men who they are and so if we start early with them, we will be able to advance this cause.” She further noted that Sr. Dipio attains a number of goals by representing the various categories of women, engaging them in discourse and critiquing their positions through the lenses of class and age range. “This she attains by weaving in and out of this generation to the other, this class to the next which makes for very interesting reading. You need to read it” commended Dr. Kabonesa.
Dr. Patrick Mangeni is not only the Head-Department of Performing Arts and Film (PAF), CHUSS but also a recognized author of books, poetry and prose. As the country grappled with averting the rapid spread of the HIV scourge in the late 1980s, Fountain Publishers came up with the FFF (Fact, Fiction and Facilitation) project to reach out to the youth. To help develop the Fiction component, Fountain Publishers turned to Makerere University and Dr. Mangeni was one of the authors who tremendously contributed to this project.
Introducing the day’s Guest of Honour, Dr. Mangeni commended Mr. Tumusiime for not only supporting Ugandan and regional authors but also helping to revitalize the University Bookshop in 1996. “We appreciate the Guest of Honour for being innovative and not being afraid to take on challenges. You know what the publishing industry is like but I can proudly say that Fountain Publishers is the leading publisher in this country and it has not been by mistake but by effort, determination and being able to take on risky ventures,” extolled Dr. Mangeni.
The Guest of Honour Mr. James Tumusiime despite the praise heaped upon him managed to make to the podium and graciously thank the Literature Department for honoring him with the invitation. He chose not to bask in this limelight alone but rather chose to share it with his Publishing Manger-Dr. Tom Tibaijuka, and Wordsmith and Editor-Mr. Julius Ocwyino among other Fountain Group staff present. He expressed his delight at being associated with Makerere University Authors especially the day’s guests; Sr. Dr. Dominica Dipio-who has relentlessly contributes to Fountain Publishers’ Madi publications and Dr. Aaron Mushengyezi who co-edited the bilingual Runyankore/Rukiga-English Dictionary.
“I wish to thank you the two authors for elevating seemingly simple subjects of folktales and cinema to the intellectual realm of scholarly work and I hope they are going to trigger debate and discussion so that we see more and more books tackling these important subjects” remarked Mr. Tumusiime. To illustrate the important role played by mothers in African society, Mr. Tumusiime drew inspiration from Rwanda during the era of Kingdoms where a King never took to the throne without the presence of a mother. Similarly he reflected on the example of Ankole where the King was kept in check by a mother’s belt, which if used to sound the royal drum meant that the King had to commit suicide.
Commenting on the current Sciences versus Arts debate, Mr. Tumusiime labeled as “saddening” the current disinformation about the role played by humanities in societal development. He urged scholars to create a lobby group and work with the media to request for an audience with the leadership. “There is science that can develop and liberate our economies but we cannot neglect our own culture, thinking and humanities, and sacrifice them at this altar of science” counseled the Guest of Honour. “We all aspire to be like the developed countries but wherever you have Isaac Newton being celebrated, there is Shakespeare on the side and although science has advanced over the years, Shakespeare is still with us” he said to resounding applause. “And so let us contextualize this debate properly” added Mr. Tumusiime.
He commended Ms. Emily Drani and Artists from the Margaret Trowell School of Industrial and Fine Arts (MTSIFA), CEDAT for their contribution to the successful establishment of the Igongo Cultural Centre, Mbarara. “The museum (centre) was part of that expression of another form of delivering content. Museums and cultural tourism in the world have an annual turnover of 1trillion Dollars compared to Nature tourism. So culture, literature, cinematography and museums are very important assets for this country and we should nurture them” urged Mr. Tumusiime.
Dr. James Ocita a Lecturer in the Department of Literature moved the day’s vote of thanks and commended Fountain Publishers and Mr. James Tumusiime for improving the reading culture in Uganda. He also commended the Fountain Group for setting up the Fountain Living Youth Series which had mentored a number of young writers such as him and honed their writing skills. He thanked The New Vision, Makerere University, Mengo Senior School, FEMRITE and other entities and individuals for making the launch a success. The day’s proceedings were ably emceed by Dr. Danson Kahyana.
Article by Public Relations Office
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Today 8th October 2026, Makerere University has hosted the EU Uganda Research and Study Fair 2026, bringing together government officials, European Union representatives, researchers, academics, students, and young professionals to explore opportunities in education, research, innovation, and international collaboration.
The fair also marked 50 years of partnership between Uganda and the European Union, providing a platform for participants to learn about scholarships, research funding, exchange programmes, fellowships and opportunities for collaboration with European institutions.
Officially opening the fair, Acting Minister of Education and Sports Hon. Dr. John Chrysostom Muyingo commended the European Union, its member states, Makerere University and other partners for organising the event, describing international cooperation as important to Uganda’s education and research agenda.

The Minister said Uganda’s young population presents a significant opportunity for national development if supported with the right investments in education, skills, creativity, research, innovation and entrepreneurship.
He encouraged universities and research institutions to strengthen links between education, research, innovation and the world of work, noting that research should not only generate academic knowledge but also contribute to policies, technologies and practical solutions to national challenges.
Dr. Muyingo also encouraged students and young professionals to engage with the European Union, its member states and alumni to understand the opportunities available and prepare themselves for future applications.
Makerere highlights value of partnership
Prof. Sarah Ssali, Deputy Vice Chancellor (Academic Affairs), Makerere University, who represented the University at the event, said the fair provided an important platform for bringing education, research, innovation and international cooperation together.
She noted that the event was particularly significant as Uganda and the European Union celebrate five decades of partnership, with Makerere’s relationships with some European institutions extending even beyond 50 years.
Prof. Ssali said the partnerships have supported education, research, skills development, innovation, institutional strengthening and human capital development, creating opportunities for Ugandans to acquire knowledge and skills, conduct research and establish international networks.
She called for the next chapter of the partnership to place knowledge, research, innovation, technology and young people at the centre.

“Research needs to move beyond publication of research, to influence policy, improve practice, create products and services, strengthen communities and contribute to the economic development of our country,” she said.
Prof. Ssali also encouraged participants to explore opportunities for scholarships, research, exchange programmes, doctoral studies, joint research and fellowships available through European partnerships.
She said the ultimate value of international education and research partnerships lies in how knowledge, skills, networks and technologies acquired through such opportunities contribute to Uganda’s development.
Human Response programme strengthens partnerships
The fair also showcased Makerere’s partnerships through programmes such as the Human Response, Health and Displacement Erasmus Mundus Joint Master Programme.
Dr. Justus Twesigye, Dean of Students, School of Social Sciences, Makerere University and Co Principal of the Human Response Programme, explained that the programme has created partnerships between Makerere and universities in Europe and Africa.

These include the University Institute of Lisbon in Portugal, Norwegian University of Science and Technology, University of Athens in Greece, University of Cape Verde and University of Rovuma in Mozambique, alongside associate partners including the Uganda Red Cross Society, Allied Uganda, Refugee Led Organisation Network and the Ministry of Water and Environment.
Twesigye said the partnerships have introduced new approaches to teaching and learning by involving practitioners directly in training and giving students opportunities for concurrent field practice.
He noted that organisations such as the Uganda Red Cross Society have participated in delivering classes, while students also gain practical experience in the field before returning to class for reflective learning.

The programme is also promoting joint research between academics and practitioners, moving away from approaches where researchers and practitioners work separately.
CEES project supports competence based education
The College of Education and External Studies (CEES) also presented an EU supported project aimed at helping higher education institutions and regulators transition to competence based education.

Assoc. Prof. Josephine Esaete, Senior Lecturer in the Department of Science, Technology and Vocational Education, said the project brings together nine partners from Uganda, West Africa and Europe.
She explained that the project seeks to strengthen the capacity of universities and higher education regulators in designing competence based curricula, teaching, assessment, monitoring and evaluation.
Makerere University is coordinating the four year project, with Mountains of the Moon University among the Ugandan partners.
Assoc. Prof. Esaete said the project is timely as universities work towards transitioning their programmes and curricula to competence-based education.
The project also seeks to strengthen collaboration between higher education institutions and industry so that students can acquire skills relevant to the world of work.
Fair creates opportunities for students and researchers
The exhibition brought together different EU supported research projects, academic programmes and institutional partnerships, allowing students, researchers and other participants to interact directly with project teams and representatives of European institutions.
The fair also provided opportunities for participants to learn from Makerere alumni who have benefited from international study and research opportunities.

Prof. Ssali urged participants to use the opportunity to “engage, explore, connect, and discover” new possibilities while encouraging young people to dream boldly, seek knowledge, build networks and use what they learn to contribute to Uganda’s transformation.
The fair reaffirmed Makerere University’s commitment to strengthening international partnerships that support research, innovation, human capital development and national transformation.
General
Timothy Khabusi: From Barefoot Walks to shaping Uganda’s Eye health Future
Published
2 days agoon
October 7, 2026
Before becoming an optometrist, researcher, programmer, and eye health entrepreneur, Timothy Khabusi walked barefoot to school along rough roads in Manafwa District, Eastern Uganda. For most of his primary school years, Timothy walked more than nine kilometres each day from his home to Bubulo Mixed Primary School in Manafwa District.
He would leave home at about 6:00 a.m., walk to the highway, and join other children on their way to school. On the murram road, sharp stones pressed into his feet. When the rains came, he sometimes arrived at school completely drenched. Occasionally, a truck carrying market vendors would stop and offer them a lift. “Those were few lucky days,” Timothy recalls.
At the time, however, Timothy did not see his life as unusual. It was simply how life was for many children in his village. What he did not yet know was that those long walks were helping shape a determination that would eventually take him from rural Manafwa to Makerere University and, later, the University of Edinburgh in Scotland.
Timothy Khabusi is the sixth of eight children (5 boys and 3 girls). His father, 68, a retired primary school teacher, and his mother, 60, a small retail shop owner, had limited resources but were determined to give their eight children opportunities they had not enjoyed themselves.
The family tried several ways to make ends meet. His mother ran a small local brew joint, selling malwa, a traditional fermented cereal drink. When Timothy was about ten, the family closed the malwa joint and moved on, first trying farming and later, in 2009, opening a small retail kiosk with money earned from selling a small coffee harvest.
The family kiosk changed things. Timothy started taking snacks to school and also began developing an interest in business. He sold sugarcane and later teamed up with his younger brother, Mark, to make mandazi, a popular delicacy among schoolchildren.
Behind these modest ventures were sacrifices his parents made for their children’s education and health. His father took loans to support the family through school, while both parents repeatedly emphasised the importance of education.
Timothy’s own academic journey was far from perfect.
At rural Bubulo Primary School, Timothy performed very well and earned a place at one of the best secondary schools in Eastern Uganda, Mbale Senior Secondary School, in Mbale city.
At Mbale Secondary School, he became a strong academic performer and earned a renewable merit-based bursary that covered most of his school fees. Mr Mabaku, his Mathematics teacher, taught him to connect classroom concepts to real-life problems—a way of thinking that would later shape his interest in technology and programming.
Then came a setback.
Timothy’s A-level results (15 points in Physics, Chemistry, and Mathematics) were far lower than he had expected. For someone who had always seen himself as a top student, the outcome was deeply disappointing, and he missed out on the much-coveted government scholarship. He even wondered whether university was still possible. He considered repeating his A-levels but instead applied to Makerere University on private sponsorship. He was admitted to study Optometry, although he had initially wanted to pursue Medicine and Surgery.

Then came the opportunity that changed everything.
In 2017, Timothy became a Mastercard Foundation Scholar at Makerere University, receiving support that enabled him to continue his university education. The financial uncertainty that had threatened his university education was resolved. What initially felt like failure became an opportunity that redirected him towards a field he had not planned to enter. Through optometry, he discovered a profession that linked clinical care with science, technology, research and public health.
His career journey after graduation.
After graduating from Makerere University in January 2022, Timothy set out to fulfil his ambitious mission to improve eye health in Uganda. His career began far from his village home in Manafwa: he started at a private clinic in Arua town, West Nile, hundreds of kilometres from Manafwa in Eastern Uganda. Asked why he didn’t find a job in Kampala, as most of his peers did, Timothy quickly explained that his mission is to provide the best eye health care to communities with limited access to these services.
After working for one year in Arua, he returned to Kampala. He first worked at Dr. Agarwal’s Eye Hospital from 2023 to 2025, then moved to Med-Optics, another popular eye clinic in Kampala. In February 2026, he opened his own eye clinic, Khabusi Vision Care Centre, a modern optometry centre dedicated to providing eye care services at subsidised rates to individuals and families who may face financial barriers to accessing these services.

His leadership journey
For Timothy, leadership is not about collecting titles. At Mbale Senior Secondary School, he led the Science Club, organising seminars and holiday revision programmes. At Makerere, he served as a minister at the College of Health Sciences and as a leader in the Optometry Students’ Association. Those experiences shaped a simple philosophy: leadership means seeing what needs improvement, taking responsibility, and bringing others along.
That philosophy now drives his ambitions for Khabusi Vision Care. In the coming years, he aims to strengthen the organisation’s clinical, public health, digital and research work. His longer-term vision is to build a major Ugandan eye health organisation with branches across the country, comprehensive services, research programmes and locally developed diagnostic and ophthalmic technologies.
Impact in the community
Asked about his impact in the community, Timothy quickly pointed to the number of patients whose sight he has helped restore at a modest cost they otherwise couldn’t have afforded.
“I am proud to have treated more than 10,000 patients and enabled them to see better since I began my optometry practice in 2022. Among the patients, I vividly remember a police woman who was on the verge of going completely blind due to a misdiagnosis she had received at different facilities she had visited in Kampala, until she came to Khabusi Vision Care Centre in Kyanja, where I was able to help correct the optical issue she was grappling with.” Timothy proudly states.

Timothy further enumerates the number of young people he has mentored and continues to mentor in optometry. He also offers graduate internships at his clinic and employs five young people as permanent staff. He also conducts regular community outreach activities, offering free eye check-ups in the community and subsidised treatment for those who need it.
A word to the Mastercard Foundation Scholars Community
Timothy expressed his gratitude to the Mastercard Foundation Scholars Program and Makerere University for giving him the opportunity to pursue a quality university education at a time when he had lost hope of attending university after failing to secure a government scholarship.
“I am forever grateful to Mastercard Foundation and Makerere University for giving me a scholarship that changed my whole life; without the scholarship, I would not have been able to afford the university fees; therefore, I wouldn’t have become what I am today,” Timothy points out.
Asked what advice he would give to current Mastercard Foundation Scholars, Timothy urges them to take advantage of the additional skilling and development programmes the Mastercard Foundation Scholars Program offers.
“I urge my young brothers and sisters on the Mastercard Foundation Scholars Program currently to take the capacity-building training the Mastercard Foundation Scholars Program offers; it is what will give you an advantage over others in the job market,” Timothy advises.
Looking ahead
Beyond healthcare, Timothy is a writer, programmer, and researcher. He has published “From the Slopes of Mount Elgon”, a novel about a young girl who confronts poverty and betrayal while pursuing education and dignity. Timothy’s story is not a straightforward journey from challenge to success. It is about unexpected turns: the barefoot walks, the disappointing A-level results, the unexpected scholarship, and the career he never originally intended to pursue. His advice to young people comes from that experience: one disappointing result or difficult season need not decide the rest of your life. Sometimes, you have to keep walking.
“Keep learning, keep improving, and when opportunity comes, use it—not only to change your own life, but to create opportunities for others,” Timothy advises.
Timothy is now pursuing a Master’s degree in Patient Safety and Clinical Human Factors at the University of Edinburgh. The programme has reshaped his approach to healthcare. Rather than focusing solely on individual mistakes, he examines the systems that allow failures to occur and how to redesign them to improve patient safety.
General
Makerere University Hosts Deputy IGG Ahead of Ombuds Day 2026
Published
4 days agoon
October 5, 2026
On October 5, 2026, Makerere University welcomed Mrs. Anne Twinomugisha Muhairwe, the Deputy Inspector General of Government (DIGG) and her delegation for a courtesy visit ahead of the International Ombuds Day 2026 commemoration under the theme “Ombuds: Office of Options”.
The delegation was received by Professor Barnabas Nawangwe the Vice Chancellor of Makerere University in his office where they discussed the Ombuds Day theme, the university’s successful reconciliation-based conflict resolution, ongoing infrastructure projects, and a renewed commitment to institutional partnership.

Mrs. Twinomugisha Muhairwe, who also spoke as the President of the African Ombudsman and Mediators Association (AOMA), emphasised that her office aims to be a partner in building and strengthening public institutions rather than merely a critic. Therefore, this visit marked a big step in the evolving relationship between public institutions and the Office of the Ombudsman at the Inspectorate of Government, where it is headed by Director Kakooza Savio Ntensibe, who was also part of the delegation.
The DIGG shared that the office provides essential options for resolving grievances such as administrative injustice, where people feel victimised, and unheard.

Reconciliation Underscored
While addressing the delegation, Professor Nawangwe, framed the visit as a turning point in the institution’s relationship with oversight bodies. He welcomed the DIGG, an alumna of Makerere, and commended the Ombuds methodology that prioritizes reconciliation as initiated by neutral persons or bodies to resolve disputes.
“The style of reconciliation has worked very well for us as well, ever since we started talking to the students, it has kept peace in the university,” the Vice Chancellor remarked.

“We started talking to the students and… eventually, they started to understand. Today, if you come and begin talking of strike, fellow students will tell you, ‘We came here to study’”, added the Vice Chancellor.
The engagement also discussed the practical realities of student welfare. Mrs. Twinomugisha Muhairwe, with specific interest, probed the Vice Chancellor on the status of hall renovations. In response, the Vice Chancellor explained the phased approach to renovations, noting that the university is systematically upgrading facilities to improve the living conditions.
The Vice Chancellor thereafter invited Mrs. Twinomugisha Muhairwe and her team to visit the university museum, as a gesture to underscore the spirit of the day where the Ombudsman and the university stand together.

About Ombuds Day
Ombuds Day is an international observance held annually on the second Thursday of October to raise public awareness of the ombuds profession.
According to the International Ombuds Association, an ombuds is an independent, neutral, and confidential professional who helps resolve disputes, investigate complaints, and address systemic issues within an organization, government agency, or institution.
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