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Research shows need for training of staff and students on online learning

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Learners were found to be unsatisfied with Blended learning pedagogy

Education is no longer just about putting pen to paper and memorizing facts. Today, innovative educators in higher education are improving learning through technology, as evidenced by the rapid adoption of technology-assisted teaching methods and blended learning (BL) models.

Blended learning integrates technology and digital media with traditional instructor-led classroom activities, giving students more flexibility to customize their learning experiences.

Although Blended learning has existed in Makerere University since 1991 in the Department of Open and Distance learning, this mode of teaching only recently became common place owing to the Covid-19 pandemic. 

The Deputy Vice Chancellor (Finance and Administration), Prof. Henry Alinaitwe.
The Deputy Vice Chancellor (Finance and Administration), Prof. Henry Alinaitwe.

Following the Covid-19 lockdown, which resulted in the closure of the education sector, Makerere University was forced to adopt emergency Online and Distance e-learning (ODeL). The university since 2019 has adopted blended learning across all disciplines in the university.

The power of blended learning methods, however, lies in their ability to improve the student experience. It is against this background that a team of researchers set out to evaluate blended learning at Makerere University.  Led by Arthur Mugisha, the Principal Investigator, the team set out to study how students understood the blended learning pedagogy, how they used BL during the pandemic, how respondents found BL, peer’s opinions on BL excitement and how BL could be made more exciting.

The study conducted for from December 2021 until July 2022 showed that 66% of the students/ respondents claimed to have a clear understanding of BL pedagogy to be a mixture of face to face and online modes of teaching and learning.

The Principal CEES, Prof. Anthony Muwagga Mugagga.
The Principal CEES, Prof. Anthony Muwagga Mugagga.

However, only 36% of the respondents found BL to be exciting due to:  the flexibility and convenience it brings in the learning, the opportunity to be exposed to new learning technologies like zoom, reduced transport-accommodation-meal costs and disease spread, self-paced learning through downloaded materials, act of bringing the University closer to the communities and competence-based learning leading to promotion at places of work and unfortunately the ability to cheat exams.

The other percentage of 64% was not excited about BL because of the challenges it posed such as; consumption of data, poor network connectivity, length of exams (more than 24 hours), absence of a clear timetable, system failures and technology illiteracy among other things.  

The students made some suggestions which they hope will make BL more exciting. These include a zero-rated system, upgrading the MUELE system (Makerere University E-learning Environment) and training for lecturers and students among other things.

The CEBL Project Principal Investigator, Mr. Arthur Mugisha.
The CEBL Project Principal Investigator, Mr. Arthur Mugisha.

The research team also evaluated the readiness of learners for BL pedagogy as well as the forms of learner support received. Only about 42% reported to have received training on the use of online platforms while 19% reported having received financial assistance, data/Wi-Fi and study gadgets from friends and relatives.  

Research also showed that 51% of the respondents were and are ready to take on BL for continuity while 49% were skeptical and critical making them reluctant to embrace BL

An evaluation of the use of MUELE showed that 82.5% of the respondents found it difficult to navigate the teaching platform. About 98.5% could not join a group on MUELE. The students reported that they did not find the platform user friendly. This, Mr Arthur Mugisha said, calls for some changes on the learning platform.

A chart showing suggestions by students on how to make Blended Learning more exciting.
A chart showing suggestions by students on how to make Blended Learning more exciting.

Learners were found to be unsatisfied with Blended learning pedagogy.

  Over 90% of the students reported not to have received guidance from their lecturers while also feedback on coursework submitted was also slow. It was also noted that majority of the students that required practical/ clinical experiences never received them during the online learning. Results showed that about 80% of the students were disappointed with the online examination system.

Some of the challenges identified with Blended learning are listed in the table below.

BL challenges during Covid-19FrequencyPercentage
High cost of data23129.6%
Poor network21827.9%
No or little practical sessions425.4%
Acquisition of learning devices and their functionality415.2%
Other interruptions in environment415.2%
Difficulty in accessing MUELE405.1%
Limited screen sharing by lecturers374.7%
System inefficiencies334.2%
Unreliable power/electricity supply303.8%
Lack of a clear timetable to follow212.7%
Poor communication/misinformation192.4%
Unnecessary movements-staggered reporting with associated costs101.3%
Disruptions from unmuted Microphones81.0%
Virus leading to jamming and hanging40.5%
Less time during exams/inconsistencies in timing30.4%
Low motivation for online study20.3%
Phishing or frequent adverts10.1%
Total781100%

The learners also identified some possible solutions to the challenges. These include;

Potential solutions to BL challengesFrequencyPercentage
Reduce data costs16631.9%
Go back to face-to-face10720.5%
Stabilise internet or network connectivity6913.2%
MUELE system improvement/upgrade509.6%
Provide compliant learning gadgets275.2%
Lecturers should fully be available online244.6%
Improve learner support systems224.2%
Provide more flexible time tabling132.5%
BL is good except for practicals122.3%
Explore other platforms beyond MUELE61.2%
Create central information repositories61.2%
Provide reliable alternative power sources61.2%
Host should regulated unmuted microphones40.8%
Consult students during decision making40.8%
Provide more time to submit online exams30.6%
Create BL regional centres of Excellence20.4%
Total521100.0%

The research study recommended BL must be practiced but also improved. Other recommendations include;  

  1. Once practiced, BL should cut cross both academic and non-academic units of the University.
  2. Top Makerere University management needs to take interest in adequately financing and staffing the Institute of Open, Distance and eLearning
  3. On ensuring number 3 above, there is need to attach ODeL specialists (champions) to each of the University units with clear terms of reference.
  4. It is hoped that in the near future regional BL centres of excellence will be created and specialists attached to support off-campus BL activities.
  5. In regard to regional BL centres of excellence, subsidising players who provide alternatives to hydro power to ensure that the remotest of learners is able to participate in BL.
  6. Introduce a basic BL course for both lecturers and learners
  7. Promote the Bring-Your-Own-Device approach for sustainability. Communicate it to the students’ community, parents and/or sponsors
Dr. Pius Achang represented Prof. Mary Okwakol.
Dr. Pius Achang represented Prof. Mary Okwakol.

While speaking during the dissemination workshop, NCHE director of Quality Assurance, Dr Pius Achang who represented the Ed of NCHE, Prof. Mary Okwakol, called on Makerere University to extend support to other institutions of learning because “while NCHE rolled out e-learning, acceptability has been hard”. He hoped that the findings of the research will inform policy on blended learning.

On his part, the Deputy Vice Chancellor (Finance and administration) Prof. Henry Alinaitwe, who represented the VC called for continued training of both staff and students in an effort to improve BL uptake. He called on CEES to offer training to all staff inform of teacher training for many lecturers have no teacher training experience.

The Principal of CEES, Prof. Anthony Muwagga Mugagga, called on the government to fund the evaluation of blended learning across the country. The government called on the College of education to support e-learning during the lockdown so it is important that an evaluation of that mode of teaching be done. He thanked the government of Uganda for its continued support to research as the university moves towards becoming a research-led institution. Prof. Mugagga called on the Ministry of Education and Sports to support the collect with ICT equipment as well as support he IODEL centre so that it can offer training in BL across the country.

Dr. Stephen Wandera, represented the Makerere University Research and Innovations Fund (Mak-RIF).
Dr. Stephen Wandera, represented the Makerere University Research and Innovations Fund (Mak-RIF).

He called for uptake of digital technologies but also warned against its dangers such as spread of pornographic materials.

The Director of IODel, Prof. Paul Muyinda Birevu, noted that a similar evaluation among teaching staff had been done so it was important for the team to evaluate the students’ uptake and affordances of blended learning.

Dr. Stephen Wandera, from MakRIF congratulated the project team upon winning the grant and successfully disseminating the findings. He called on the improvement of MUELE to make it for interactive for both staff and students. He encouraged the PI to offer some policy guidance on Blended learning.

PROJECT TEAM

  1. Arthur Mugisha
  2. Prof. Paul Birevu Muyinda
  3. Dr. Joshua Bateeze _ KCCA
  4. Dr. Harriet Najjemba
  5. Dr. Robert Ayine- NCHE
  6. Prof. Jessica Norah Aguti – Busitema University

Project Admin

Rose Akanya

Betty Kyakuwa
Betty Kyakuwa

Education

Understanding the Impact of the Trump Aid Freeze on Higher Education in Uganda

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Eutychus Ngotho Gichuru is a Doctoral Student at East African School of Higher Education Studies and Development, College of Education and External Studies (CEES), Makerere University, Kampala Uganda, East Africa.

By Eutychus Ngotho Gichuru

The announcement of the freezing of foreign aid by U.S. President Donald Trump sent shock waves around the globe, and one of the main sectors that would feel the consequences in Uganda was higher education. American aid had been a godsend for Ugandan universities as many have enjoyed support in their research, scholarship, and infrastructural projects. This withdrawal of such vital financial support has exacerbated existing challenges, making the need for innovative solutions to keep the higher education sector afloat quite urgent.

The Immediate Impact

The freeze in American foreign aid has brought about an immediate financial shock to the Ugandan higher education sector, considering its historical dependence on U.S. funding. The most conspicuous effect is in research funding, where universities have for a long time depended on grants from the USAID and other educational institutions for projects in health, agriculture, and technology. These funds now being frozen means that critical research programs, like HIV/AIDS research at Makerere University, have been brought to a screeching halt. This retardation of scientific progress not only reduces Uganda’s contribution to global research but also impoverishes achievements in public health and technology. Further, scholarships provided by American institutions have been disrupted, which has thrown current beneficiaries into financial crisis and barred any prospective students from opportunities for higher education. The loss of these scholarships goes a long way in affecting student opportunities, especially among those who had avenues of social mobility. Another effect of the freeze has been felt on Ugandan universities regarding infrastructural development, which aims to ease pressures associated with learning environments. Because USAID had previously financed the construction of lecture halls, libraries, and laboratories, institutions without such support could only struggle to maintain quality education facilities, further leading to classroom congestion and resource shortages.

 Long-term Educational Consequences

The freezing of this aid has repercussions that go beyond the immediate financial blow to encompass long-term ramifications threatening to unravel stability at higher education in Uganda. Long-term effects include compromises on quality education, whereby with reduced funding, there is the tendency for universities to cut budgets in faculty development; this may be disastrous in securing qualified educators. This may lead to larger class sizes, outdated teaching materials, and a general decline in academic standards. The freeze also threatens international collaborations between Ugandan and American institutions, which have been instrumental in fostering academic exchanges and joint research projects. Loss of these partnerships isolates Uganda from global academic networks, limiting opportunities for knowledge transfer and innovation. Other key concerns are the brain drain, as reduced prospects for research funding and academic growth may drive across the border some of the best scholars and students. This would weaken the nation’s workforce through the exodus of intellectual capital, negatively affecting national development. If not strategically intervened upon, the country will continue experiencing a prolonged educational crisis that may take years to get out of, increasing the gap between Uganda and other more developed academic systems around the world.

Case Studies: The Human Element

In drives to flesh out the human face behind the aid freeze, specific case studies were crucial in regard to Uganda’s higher education sector. Makerere University, recognized for its research excellence and the country’s premier institution, has suffered immensely due to funding disruptions. Projects focusing on HIV/AIDS research, which were largely supported by American grants, are now at risk of stagnation. This indeed, affects not only the university’s standing globally but also the greater fight against HIV/AIDS within Uganda, which has had tremendous progress in combating the epidemic. Similarly, Kyambogo University has emerged with programs in special education and vocational training; however, it faces acute setbacks. In this regard, various programs aimed at supporting students with different abilities can no longer easily secure alternative funding, thus marginalizing such groups as far as the educationist support is concerned. These examples epitomize that freezing of aid is not an abstract financial problem; it’s real people-students, educators, and researchers-dependent on American aid to advance interests for their career and academic objectives. The money dried up-cuts across the lives, damped aspirations, and threatens wiping out years of gains in this East African country.

What Can Be Done?

Regardless of whether the crisis has been less or more severe, there are a few approaches that could help the higher education sector in Uganda reduce the shock of the freezing of aid: first, diversification of funding. First and foremost, the Ugandan government should prioritize education in its budget to ensure that universities receive appropriate financial support. This might be supplemented by the introduction of educational bonds, specific education taxes, and the increase in national research grants. Additionally, deeper interaction with the private sector can promote scholarships, endowments, and research grants that orient education to market demands. Secondly, international partnerships with non-American institutions in Europe, Asia, and Africa could also provide sources of funding and collaboration opportunities. Further, the institutional resilience would be enhanced by cost management and income generation. The universities should also maximize all their financial resources by embracing full digital transformation-which would lower dependence on real estate infrastructure-while looking out for other opportunities like online course sales and offering consultancy services. Thirdly and lastly, there is also advocacy and influencing policy. For this, it is important that educational bodies urge the U.S. government toward exemptions or reviews of the foreign aid policy. Domestically, there is a need for policies that emphasize education funding and incentivize private sector investment in academia. Alumni networks can also be leveraged to make contributions toward university endowments, which could be used to grant scholarships and finance research projects. Finally, there is a need to adapt to new realities through curriculum reform and technological integration. Ugandan universities should, therefore, design curricula with an emphasis on practical skills that reduce foreign aid dependence by making them self-sustaining. Integrating technology in education, such as offering online courses to international students, can also generate revenue and expand Uganda’s academic influence globally.

Conclusion

The Trump aid freeze serves as a stark reminder of the vulnerability of educational systems that overly depend on foreign assistance. For Uganda, it is a call to action-an opportunity to restructure and fortify its higher education framework to become more self-sufficient and resilient. While the immediate implications of the freeze are indeed daunting, this crisis offers an opportunity for innovation, new partnerships, and construction of sustainable funding mechanisms. Diversification of funding sources, reinforcement of institutional resilience, policy advocacy, alumni engagement, community outreach, and new educational models-these are how Uganda’s higher education sector may surmount the setback and grow stronger. The future of Ugandan higher education lies in strategic adaptation, not dependence. The proactive steps will be more appropriate. This crisis can accelerate the wheels of long-term improvement in the performance of Uganda universities with stakeholders’ timely intervention so that even with falling global finance, Uganda universities may continue to prosper.

Eutychus Ngotho Gichuru is a Doctoral Student at East African School of Higher Education Studies and Development, College of Education and External Studies, Makerere University.

Mak Editor

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Mapping Research in Education: A Baseline Study on PhD Completion and Emerging Research Themes

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The Deputy Principal CEES, Prof. Ronald Bisaso presents canidadates for the conferment of degrees during the Second Session of Makerere University's 72nd Graduation Ceremony on 24th May 2022.

This report on mapping research in education intends to ignite debate on completion of doctoral studies to improve on doctoral throughput, and reflect on emerging research themes in order to strengthen and increase on evidence-based research from the College of Education and External Studies (CEES) that can address a myriad of education related challenges in Uganda and beyond. The College of Education and External Studies (CEES) is one of the ten (10) constituent colleges of Makerere University. Makerere University aspires to be research-led in the current strategic period, 2020-2030 and as CEES journeys ‘Towards a Research-led College’, it is prudent to take stock of research capacity by analyzing PhD graduates of the period 2012-2024 and continuing PhD students admitted by 2022/2023 as well as the emerging research themes in CEES.

First, the total number of PhD completers was 121 in the period 2012-2024 out of whom only six (6) completed in less than 5 years, which is only 5 percent. This is a worrying statistic since at Makerere University, an institutional average of 41% of registered PhD students is reported to complete within four (4) years. Apparently, majority of the completers in CEES complete in 5-9 years represented by 86 PhD graduates. In the same way, among the continuing PhD students, only 59 out of 194 PhD students have spent 3-4 years on the programme perhaps because their year of admission is relatively recent. Second, the research themes that the doctoral research focuses on were explored. Nineteen (19) out of 121 PhD graduates had researched on human resource management, eleven (11) focused on technology in education, eleven (11) on pedagogy/teaching and learning, and only five (5) on inclusive education among others. In the continuing student cohort, there is a surge in students researching on pedagogy /teaching and learning (24), technology in education (20), inclusive education (16), and emergence of a research theme on STEM Education/TVET (17) out of 194 continuing PhD students.

To compound the research themes at CEES, PhD student and academic staff research funded by the Government of Uganda through Makerere University Research and Innovation Fund (MakRIF) focused on quite similiar themes. Finally, areas of research that have been dominant across specialities in CEES in the last and next 5-10 years were highlighted by 28 academic staff at different ranks who responded to a survey. Overall, this report presents us with an opportunity to further reflect on the CEES Research Agenda, how to tap and maximize the potential of expertise in CEES, how to harness the diverse PhD research in education and research by academic staff in order to strongly generate impactful research and innovations, and contribute to policy and practice through policy briefs, knowledge briefs, and guidelines for uptake in education and the education system.

Ronald Bisaso, PhD. FUNAS.
Associate Professor of Higher Education and Deputy Principal, CEES.

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DSTVE Welcomes New Leadership as Dr. Batiibwe Takes Over

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Dean School of Education-Prof. Mulumba Mathias (2nd L), Directorate of Human Resources' Mr. Patrick Mutebi (2nd R), Internal Audit Directorate's Ms. Mbabazi Winnie (R) and another official witness as Dr. John Ssentongo (3rd R) hands over to Dr. Marjorie Batiibwe (3rd L). Department of Science, Technical and Vocational Education (DSTVE), School of Education, College of Education and External Studies (CEES) transition in leadership from Dr. John Ssentongo to Dr. Marjorie Batiibwe, January 28, 2025, Makerere University, Kampala Uganda, East Africa.

The Department of Science, Technical and Vocational Education (DSTVE) at the School of Education, College of Education and External Studies (CEES) witnessed a transition in leadership on January 28, 2025, as Dr. John Ssentongo officially handed over the reins to Dr. Marjorie Batiibwe. The handover ceremony, presided over by the Dean of the School of Education, Prof. Mulumba Mathias, was attended by key stakeholders, including Mr. Mutebi Patrick from the Directorate of Human Resources, Ms. Mbabazi Winnie from Internal Audit, and other departmental staff.

In his farewell remarks, Dr. Ssentongo, who has served as Head of Department (HoD) for four years, expressed his gratitude to the university management, CEES leadership, and DSTVE staff for their unwavering support throughout his tenure. He highlighted several accomplishments during his leadership, including:

  • Curriculum Development – Successful reviews of the Bachelor of Science with Education, Postgraduate Diploma in Education, and Master of Education Science Education programs.
  • Infrastructure Upgrades – Renovation of the DSTVE building, refurbishment of the Resource Center, and enhancement of laboratories.
  • Staff Development – Promotion of several academic staff and recruitment of new lecturers.
  • Campus Beautification – Landscaping and greening of the DSTVE compound to enhance the learning environment.

Speaking at the event, Prof. Mulumba Mathias, Dean of the School of Education, commended Dr. Ssentongo for his dedicated service and transformative leadership at DSTVE. He acknowledged the outgoing HoD’s efforts in strengthening the academic and administrative structure of the department, particularly in curriculum development and facility improvements.

“Dr. Ssentongo has demonstrated exceptional leadership, resilience, and dedication in steering DSTVE towards excellence. His tenure has set a solid foundation for growth, and we are confident that Dr. Batiibwe will continue this momentum. The School of Education remains committed to supporting DSTVE in addressing existing challenges, particularly in staffing and resource mobilization,” remarked Prof. Mulumba.

He further urged Dr. Batiibwe to build on the department’s achievements and work closely with university leadership to advance technical and vocational education.

In her acceptance speech, Dr. Marjorie Batiibwe expressed her commitment to building on the successes of her predecessor, strengthening academic programs, and addressing the critical staffing gaps. She emphasized the need for collaborative leadership to propel DSTVE to greater heights.

As DSTVE embarks on this new chapter, the department remains steadfast in its mission to train skilled educators and enhance technical and vocational education in Uganda.

Betty Kyakuwa
Betty Kyakuwa

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