General
Strengthen Career Services at Makerere – University staff urged
There is urgent need to come up with a framework paper, which will be translated into a policy that can guide the provision of robust career services at Makerere University. This consensus was reached by a stakeholders’ meeting convened by the Deputy Vice Chancellor (Academic Affairs), Professor Umar Kakumba on Thursday 17th March 2022.
The meeting aimed at generating ideas on strengthening career services brought on board over 70 participants who included Members of Management, College Principals, Deans of Schools, Heads of Departments, Directors of Units, College Principal Communications Officers and Web Administrators, Mastercard Foundation Scholars Program (MCFSP) staff, Counseling and Guidance Center (CGC) staff, as well as the Public Relations Office of the University.
In his opening remarks, Prof. Kakumba thanked all the Stakeholders who responded to his invitation geared at strengthening Career Services at Makerere University. Sharing his observations, he said that whereas Colleges and Schools were engaged in organizing various sessions on career services, there was need to align and formalize these activities at institutional level.
Prof. Kakumba emphasized that it was high time that the university made a deliberate effort to offer career services so that students can right from the onset have a sense of what their professional lives would entail.
He informed the participants that in his capacity as Chairperson of the Mastercard Foundation Scholars Program Steering Committee, he had taken note of the strong mentorship program developed for Scholars, which he would like to see emulated and implemented across the entire University.
“All our students need mentorship and career guidance right from the beginning of their academic Programs. In addition to the one week of orientation and the several career sessions at the different colleges or unit levels, we need to do more. We are therefore convening here today to harmonise those efforts,” Prof. Kakumba pointed out.
The Program Coordinator, Dr. Justine Namaalwa informed participants that the Mastercard Foundation Scholars Program at Makerere University prides itself in supporting and cascading good practices across the entire University. She pledged the Scholars Program’s unwavering support for Career Services at the University. She shared that whereas the Scholars Program had supported about three Career Fairs for the entire University, the attendances had been low due to competing activities. Her interactions with some of the students had revealed that whereas they were keenly interested in the career fairs, their primary obligation was to attend lecturers held at the same time.
Dr. Namaalwa pointed out a number of initiatives the Scholars Program had come up with in order to build capacity of the Scholars, such as the mentorship Program, Summer Leadership camp, Summer School, Monthly capacity building workshops and trainings. She urged the University leadership and staff to adopt such programs whenever resources permit.
Mr. Henry Nsubuga, the Manager Counseling and Guidance Centre, informed the participants that over time, the Centre has reached out to and worked with different units that offer career services to students. That notwithstanding, the services offered were inadequate due to limited resources and staffing for such a critical service at the University.
He also observed that whereas different units were involved in the provision of career guidance services, there was no proper planning for career services across different colleges. Furthermore, there was weak linkage between the University and prospective employers who could offer employment and internships to graduates of the University.
Mr. Nsubuga called upon all stakeholders across different Colleges to support the annual career day, which is a good platform for the students to meet with the industry and private sector, in order to get some career guidance before they transition to the world of work.
The Facilitator, Dr. Betty Ezati, former Dean School of Education, highlighted the importance of career services. She singled out four major advantages that career services offer to the students;
- Enhance authentic learning and build knowledge of the world of work and oneself.
- Help students develop their career identity and in turn support learning.
- When students understand where the degree might take them, the relevance of the learning becomes clearer, and engagement with the curriculum is strengthened.
- Strengthen learners’ capacity to navigate careers and the world of work, including how to obtain work and advance in careers.
Dr. Ezati called upon all stakeholders at the university to reflect on the issue of career services across the different colleges and Schools and come up with an institutionalized approach embedded within the University calendar.
From the highly interactive group discussions, it was evident that although career services were being offered, there was need to better the game by coming up with a planned and deliberate approach. The stakeholders highlighted the need to incorporate the Annual Career Fair/Day within the University calendar and budget. The participants also emphasized the need to budget and allocate realistic resources to career services.
The Stakeholders meeting was organized by Counseling and Guidance Centre of the University with support from Mastercard Foundation Scholars Program.
By: Bernard Buteera, Communications & Web Officer, MCF Scholars Program–Makerere University
By Gerald Ochwo
On 25th March 2025, a delegation of Registrars from Mbarara University of Science and Technology (MUST) undertook a benchmarking exercise at Makerere University, with a specific focus on the latter’s pioneering efforts in academic records digitalization. The delegation, led by Dr. Dickson Kalungi, Ag. Deputy Academic Registrar was received by Mr. Charles Ssentongo, Deputy Academic Registrar in charge of Admissions and Records Division, who represented the Academic Registrar (AR), Prof. Buyinza Mukadasi.
The visit was prompted by Makerere University‘s trailblazing achievements in digitalizing academic records, as exemplified by the Digitalization of Academic Records Project (DARP). This initiative has been instrumental in creating a centralized, digital one stop repository of all University’s academic records, thereby enhancing the efficiency, accuracy, and security of academic records management.
In his welcoming remarks, Mr. Ssentongo conveyed the Academic Registrar’s message and highlighted Makerere University‘s efforts to digitalize all its processes and records. He further noted that the university is intentional about creating a digital ecosystem that makes academic records retrieval easy and efficient.
“As a university, we are now intentional with the digitalization of all our processes including, digitization of our manual records that date as way back as the inception of Makerere University. Currently, the DARP project as gone as far as creating a one stop center for both Academic document verification and certification, whereby our former graduates, will only need to access the online verification and certification portal and submit their documents without necessarily having to travel many physical distances to Makerere University” Mr. Ssentongo remarked.
In his appreciation remarks, the MUST head of delegation, Dr. Dickson Kalungi, thanked the Academic Registrar for honoring their request to come and learn from the best practices that exist at Makerere University and particularly commended the Department for the great steps and strides made in pioneering modern Academic records storage management systems.
“I want to sincerely thank the Office of the Academic Registrar for sparing time and organizing this meeting. As a University, we have embarked on a transformative change drive whereby we intend to automate all our registry processes including, the management of Academic Records. The DARP project at Makerere University, has been one project where we draw a number of lessons and we are eager to go and implement some of the best practices we have observed here today”
Conclusion
The benchmarking exercise undertaken by Mbarara University of Science and Technology demonstrates the significance of Makerere University and particularly, the Office of the Academic Registrar’s achievements in academic records digitalization. The DARP project serves as a model for other institutions to follow, highlighting the importance of investing in digital solutions to enhance the efficiency, accuracy, and security of academic records management. It further demonstrates the university’s commitment to sharing knowledge and best practices with other institutions. Makerere University‘s efforts in digitalizing academic records have set a high standard for other universities to emulate, and the DARP project is a shining example of innovation and excellence in academic records management.
Gerald Ochwo is the Liaison Officer, Office of the Academic Registrar
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