General
NCHE Commends Mak’s Readiness to Implement Emergency ODeL
A team from the National Council for Higher Education (NCHE) on Wednesday 2nd September 2020 visited Makerere University to ascertain the institution’s readiness to undertake emergency Open, Distance and e-Learning (ODeL). The inspection followed guidelines for adoption of emergency ODeL during the COVID-19 lockdown issued by NCHE to Higher Education Institutions (HEI) on 3rd July 2020.
Makerere in response appointed an E-Learning Fast Tracking Taskforce led by Assoc. Prof. Paul Birevu Muyinda, which prepared and submitted a proposal to NCHE on 25th August 2020. Other members of the taskforce are; Prof. Jessica Aguti-Director Institute of Open, Distance and e-Learning (IODeL), Prof. Fred Masagazi Masaazi-Principal College of Education and External Studies (CEES), Assoc. Prof. Gilbert Maiga, Assoc. Prof. Engineer Bainomugisha and Dr. Evelyn Kahiigi from the College of Computing and Information Sciences (CoCIS), Mr. Samuel Mugabi-Director Directorate for ICT Support (DICTS) as well as Mr. Richard Kajumbula and Mr. Godfrey Mayende from IODeL.
The NCHE Team led by Dr. Andogah Geoffrey, Dean Faculty of Technoscience Muni University also had Dr. Robert Ayine, NCHE’s Senior Higher Education Officer Quality Assurance as the other member.
Welcoming the inspection team, Members of Management, staff in the Main Hall as well as participants on ZOOM, the Vice Chancellor Prof. Barnabas Nawangwe expressed Makerere University’s eagerness to implement emergency ODeL, given its over 20-year experience with Distance Learning. The first phase of the African Virtual University (AVU) was launched at Makerere University in 1997. AVU was a distance education project funded by the World Bank to deliver university education in the sub-Saharan Africa countries of Ethiopia, Ghana, Kenya, Namibia, Tanzania, Uganda, and Zimbabwe.
“Our strategic plan 2020-2030 puts emphasis on ODeL because we know that for one, there is going to be an increased demand for higher education in the region which cannot be met by the conventional teaching methods and secondly it prioritises learner-centred pedagogy where the student takes lead and the instructor simply facilitates the learning process” remarked the Vice Chancellor.
Prof. Nawangwe shared with the inspection team that Makerere University has the best ICT infrastructure outside South Africa. This was reiterated in the Director DICTS’ presentation wherein he showed that; Makerere has 32km of fibre optic cable network linking every building to the Network Operations Centre (NOC), 2,200Mbps of bandwidth at a subsidized cost from the Research and Education Network for Uganda (RENU), an Incident Response System where the student and staff community can log tickets for ICT-related issues among other amenities.
With reference to Library resources available to support ODeL, the Vice Chancellor said “With approximately 12million electronic journal titles available to our users, we have the largest consumption in Africa.” This was expounded upon by the University Librarian, Assoc. Prof. Helen Byamugisha and her team’s presentation to NCHE when the inspectors made a brief stopover at the Main Library.
The team consisting of Deputy University Librarian-Assoc. Prof. Ruth Nalumaga, E-Resources National Coordinator-Ms. Caroline Kobusingye and Systems Administrator-Mr. Timothy Sentamu shared that the Library has; 49 subject/discipline-specific databases, over 240,000 e-Book titles and 7,792 digitized materials accessible. Furthermore, that the Library’s Online Public Catalogue print collection has; 258,900 books, 16,402 archives, 11,698 serials and 4,980 e-Books available to users. The Library relies on EzProxy; a remote access tool, to enable off-campus users access electronic resources, especially during the COVID-19 lockdown. These resources and more are accessible to staff, students and members of the public provided that they are registered with the University Library.
To further emphasize Mak’s readiness, Prof. Nawangwe shared that the University is a leading partner of international ODeL consortia such as EPICA. “Most recently, we partnered with UNESCO-ICHEI to inaugurate the International Institute of Online Education so as to train our staff in e-Learning technologies and I am happy to report that several members of staff have benefited.
Additionally, Prof. Jessica Aguti, our Director Institute of Open, Distance and e-Learning spent three years (April 2014 to April 2017) as an Education Specialist at the Commonwealth of Learning in Vancouver, Canada and brings vast experience to our efforts to continue implementing ODeL at Makerere.”
The Vice Chancellor concluded his remarks by reassuring NCHE that the institution has put in place several measures to ensure that no student is left behind in the implementation of emergency ODeL. He reported that Makerere University had during the lockdown managed to secure zero-rate access to its e-Learning and other platforms from Africell, Airtel and MTN and would continue to negotiate for similar enablers of ODeL from the telecommunication companies.
In his presentation of Mak’s Readiness for the ODeL System, the Deputy Vice Chancellor in charge of Academic Affairs (DVCAA), Assoc. Prof. Umar Kakumba guaranteed the inspectors that the university would in addition to existing resources on MUELE utilize tools such as social media and facilities such as the upcountry learning centres to ensure that the emergency ODeL roll-out is comprehensive. In terms of staff readiness, he shared that over 500 staff had been trained by IODeL in developing and setting up course material on the Makerere University E-Learning Environment (MUELE).
The staff training also covered maximizing the benefits of working with ZOOM to conduct synchronous/live classes. As part of the presentations, the inspectors in a live demonstration joined an ongoing IODeL training session for teams at the College of Business and Management Sciences (CoBAMS). Trainees were then asked to take part in an exercise that gauges active participation and understanding of the concepts being taught. The inspectors and audience in the Main Hall were then able to watch in real-time using another tool called MENTEE as feedback from the class came forth and formed a word cloud with the most frequent responses dominating in size. This feedback, said the IODeL team, can then be used by the instructor to analyse the level of participation by learners and gauge which concepts need further explanation.
The DVCAA in his presentation equally noted that whereas learning materials and facilities required to implement emergency ODeL were in place, work still needs to be done to improve the attitude and motivation of students to access existing electronic resources. One of the July 2020 NCHE guidelines required Mak to undertake a survey to determine students’ willingness to participate in emergency ODeL. Presenting results from that survey, the Director Quality Assurance-Dr. Vincent Ssembatya demonstrated that the majority (64.11%) of the students who took part in the survey were willing to continue under emergency ODeL.
“What surprised us about these results was that at 71.84%, the first year students demonstrated the highest willingness to continue studying under emergency ODeL, compared to their colleagues in final year” remarked Dr. Ssembatya.
An analysis of the reasons for students’ unwillingness to continue under emergency ODeL revealed mobile data as the most dominant. Further investigation of the mobile data reason using NVivo – a qualitative data analysis tool –revealed expensive data bundles as the foremost challenge. Other reasons cited by students for their unwillingness included the practical nature of particular courses and the short period left to the conclusion of their academic programmes.
Outlining the six-week roadmap for completion of the academic year in the event of re-opening under emergency ODeL, the DVCAA said “the immediate strategy is to complete the theoretical part of the syllabus and for the practical sessions, units will group students into cohorts of 15-20 per session so as to fit within the COVID-19 Standard Operating Procedures (SOPs) for social distancing. Exams will then be conducted in the last two or three weeks of the period.”
In addition to the Main Library, the inspection team was taken on a tour of the new multimedia studio on Level 4 of the Central Teaching Facility 1 (CTF1) where instructors can record teaching material using state-of-the-art aids in a soundproof environment. They thereafter visited CoCIS where the Principal, Prof. Tonny Oyana took them on a guided tour of the e-Learning Centre as well as the Smart Classroom – the first installation in Uganda. Upon completion, the 50-seater Smart Classroom will make use of a combination of Artificial Intelligence (AI) and Natural Language Processing (NLP) in particular to analyse students’ learning patterns and abilities and come up with new models of instruction unique to each learner.
The team concluded its inspection of facilities with a visit to the DICTS NOC for a guided tour of the core ICT infrastructure that hosts the e-Learning as well as other university services. A debrief session was held at the Guest House, where inspectors expressed satisfaction with Makerere University’s demonstration of readiness to resume teaching and learning under emergency ODeL.
“I thank Makerere University for taking leadership in this exciting new phase of implementing emergency ODeL. You have demonstrated your readiness and I think all other Higher Education Institutions will emulate you” remarked Dr. Andogah the inspection Team Leader.
He added that it was the simple but equally impressive installations like the Touchless Handwashing Kit (TW-20) at the entrance to the Main Building that demonstrated Makerere University’s ability to innovate and cater to the wellbeing of members of its community.
Dr. Ayine on his part applauded Makerere University as the leading institution for taking the initiative to promote Distance Education and ODeL even before the advent of COVID-19. He shared that the average national tertiary gross enrolment stands at less than 10% and one of the roles of Makerere University is to increase access to higher education.
He concluded by asking the leadership to ensure that in addition to maintaining infrastructure, instructors and facilitators are supported to monitor the participation and progression of learners on MUELE. To help achieve this, IODeL has developed a training schedule for systems administrators and ICT staff at college level to ensure that they will be able to support the different user needs.
Please see the links below for the day’s presentations
Article by Public Relations Office
By the Program Communication Team
On Friday, January 17, 2025, the Mastercard Foundation Scholars celebrated a significant milestone as they graduated from Makerere University. The day was filled with enthusiasm and pride as 36 dedicated students completed their Mastercard Foundation Scholars Program journey. This achievement reflects their hard work and commitment and paves the way for new opportunities in their future endeavours.
At the event, Mr. Adrian Bukenya, the Country Director of Mastercard Foundation Uganda and the chief guest, encouraged the new graduates to create jobs for their peers rather than solely seeking employment for themselves.
“As fresh graduates, your first step shouldn’t be simply searching for jobs. Instead, focus on creating job opportunities for your peers. The university degree you have earned puts you in a unique position. The knowledge and skills you’ve gained and the experiences and connections you have made empower you to thrive in this country,” Mr. Bukenya remarked.
Mr. Bukenya further expressed his gratitude to Makerere University‘s leadership and acknowledged the profound relationship the University shares with the Foundation. He emphasized that the partnership with Makerere University was essential to the Foundation.
“The Mastercard Foundation values its partnership with Makerere University, as the university continues to produce exceptional talent essential for Uganda’s development. The country would struggle to achieve its national aspirations without this contribution,” noted Mr. Bukenya.
Mr. Bukenya emphasized the core mission of the Mastercard Foundation, which is to alleviate poverty in areas where it is most prevalent and to enhance access to education. He pointed out that the Scholars Program is a fundamental component of this initiative. He noted that earning a degree is a valuable tool and a testament to an individual’s ability to learn, perform tasks, and achieve results within structured and organized frameworks.
He further stressed the Foundation’s commitment to empowering young people to lead and transform Africa.
“The Mastercard Foundation has made a strategic commitment to focus uniquely on Africa, home to the world’s youngest population. Through its ‘Young Africa Works’ strategy, the Foundation supports entrepreneurship and enterprise development among young people, empowering them to shape the future of their communities and the continent.” emphasized Mr. Bukenya.
Speaking on behalf of the University Management, Professor Buyinza Mukadasi, the Acting Deputy Vice-Chancellor of Academic Affairs and Chairperson of the Steering Committee for the Mastercard Foundation Scholars Program at Makerere University, congratulated the program for achieving an impressive 94% graduation completion rate.
“The Mastercard Foundation Scholars Program at Makerere University has graduated 964 scholars—78% female and 22% male—representing 94% of the 1,032 recruits from Phase One. We expect to achieve 100% graduation for all Phase One scholars at the 76th Graduation Ceremony next year.” Prof. Buyinza remarked.
Prof. Buyinza expressed gratitude to the Mastercard Foundation for its ongoing support of the university, which has significantly added value, particularly in educating young people from vulnerable communities.
“We sincerely thank the Mastercard Foundation for partnering with Makerere University to educate and empower the next generation of leaders and change-makers. The statistics regarding the number of young people supported and the impact that the program’s alumni have made in society are a testament to the energy and potential of young individuals when provided with the right education, guidance, and support.” Prof. Buyinza pointed out.
Program Director Prof. Justine Namaalwa emphasized her team’s commitment to ensuring the successful operation of the Scholars Program at Makerere University for years to come.
“Makerere University and the nation greatly appreciate the Mastercard Foundation for its generosity and foresight, which continue to transform human capital in Africa. There is no doubt that your vision for Africa is being realized. We are committed to this mission, even as we enter phase two of the program,” noted Prof. Namaalwa.
Prof. Namaalwa expressed gratitude to the University Management, led by Vice Chancellor Prof. Nawangwe, for their support and commitment to the Scholars Program. She pointed out that the strong backing from the university management has enabled the Program to meet its goals and succeed at the University.
“I sincerely thank the Vice Chancellor, Prof. Barnabas Nawangwe, and the entire University Management and the governing structures of the Program for their effective leadership, which continues to yield positive results from our strong partnership with the Mastercard Foundation.” Prof. Namaalwa pointed out.
Prof. Namaalwa equally appreciated the graduates for helping achieve the Mastercard Foundation’s goals, which aims to educate and empower the next generation of African leaders. She noted that Makerere University has begun implementing the second phase of the Mastercard Foundation Scholars Program, which will span the next ten years. In this phase, the Mastercard Foundation has committed to providing scholarships to 1,000 academically talented youth facing economic hardships, enabling them to access quality education at Makerere University.
She asserted that the Mastercard Foundation prioritizes three key transition pathways: formal employment, entrepreneurship, and further education. She urged the graduates to remain active on all the program’s social media platforms, especially the Alumni WhatsApp platform, as it will be a vital channel for sharing ongoing opportunities from the Mastercard Foundation and other partners.
Ms Aida Aol, the mother of graduate Mr Okello Godfrey, expressed gratitude on behalf of parents and guardians. She thanked the Mastercard Foundation and Makerere University for providing her son and other vulnerable young people with the opportunity to study at one of the best universities in Uganda. Ms. Aol highlighted that she had lost hope for her son’s university education due to financial constraints.
“I cannot thank Mastercard Foundation and Makerere University enough for providing our children with the opportunity to attend one of the best universities in the country. Many of us parents could not afford to send our children here because we did not have the resources to pay for their education,” Ms. Aol remarked.
Ms. Aol stated that she lost her husband when her son was only four years old, and she had since committed herself to ensuring he completed both elementary and high school. However, she reached a critical point where she could no longer afford to support his university education.
Graduates speak out
Awien Rose Madot, a Journalism and Communication graduate, expressed her gratitude to the Mastercard Foundation Scholars Program for transforming her life. The program enabled her to achieve her academic goals and instilled in her a strong sense of responsibility to use her degree to create positive change in the world.
“Accessing higher education can often feel like a distant dream for refugees like me. However, the Mastercard Foundation Scholars Program has served as a powerful beacon of hope. It clearly demonstrates that education is a vital tool for empowerment and transformation, even in the face of adversity. The Program has provided us with financial resources, as well as invaluable mentorship, guidance, and a strong support network for all the scholars involved,” said Madot.
Dr. Raphael Kasuku, a dental surgery graduate, pledged to continue the spirit of giving back to his community by offering dental services. He urged his fellow graduates to utilize the knowledge and skills they acquired through their education to uplift their communities.
“To my fellow graduates, this moment marks not just the end of a chapter but the beginning of an exciting new journey. The world ahead is vast and brimming with opportunities that we are ready to seize. It won’t always be easy, but we must remember that the resilience, determination, and passion that brought us here will continue to propel us forward as we strive to serve our communities.” Dr. Kasuku remarked.
The colourful event was a vibrant gathering held in the gardens of the University Guest House, bringing together a diverse community of program stakeholders. Attendees included members of the University management and the Steering and Selection Committees. Mentors of the Scholars Program, parents and guardians, and alumni also contributed to the inspiring atmosphere. Additionally, representatives from the Mastercard Foundation and program partners joined the celebration, along with numerous well-wishers who continue to support the Program’s mission.
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