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Mak Launches RxSolution to Take Health Services to the Top

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The Makerere University Health Services on Thursday 21st November, 2019 launched RxSolution; an integrated pharmaceutical management software, to improve its three pillars of service delivery, training and research. The solution was implemented with support from the USAID Uganda Health Supply Chain (UHSC) Program through the Ministry of Health (MoH).

According to UHSC’s Mr. Michael Kavuma, Mak Health Services is the first public health facility to implement the RxSolution’s dispensing module, which allows users to trace medicine all the way from the stock to the patient, in order to ensure accountability at dispensing level. The dispensing module is linked to the stock module and allows for computerized stock management tasks at patient service points in the outpatient and inpatient departments, Antiretroviral Therapy (ART) clinic, Tuberculosis (TB) clinic, wards, laboratories and other service points.

Mr. Kavuma further shared that RxSolution has been implemented in 276 of Uganda’s 400 higher-level health facilities with Butabika National Referral Mental Hospital, Masaka Regional Referral Hospital and Kayunga General Hospital as pilots. These public facilities can now order for stocks from the National Medical Stores (NMS) using RxSolution software.

UHSC's Mr. Michael Kavuma highlights the benefits RxSolution will bring to Mak Health Services during the launch on 21st November 2019, Makerere University Hospital, Kampala Uganda.

As a result of implanting RxSolution, Mak’s Health Services now stand to benefit from; enhanced service delivery through the solution’s ability to incorporate clinical guidelines, multiple reports that can inform decision making, streamlined patient management which empowers administrators to make prioritized deployments of staff as well as support to planning and budgeting for drug stocks.

The Director Mak Health Services Prof. Josaphat Byamugisha thanked USAID and UHSC for their support in deploying RxSolution as well as training staff on use of the software. He added that RxSolution will go a long way in enhancing the research pillar of Mak Health Services. “We currently have three postgraduate students from the Department of Radiology and a number of undergraduates, especially those speciliazing in Health Management Information Systems.”

Prof. Byamugisha lauded the Health Services Interim Board for the role played in setting the agenda for the Hospital, adding that the Board’s vision is to take Mak Health Services to the level of the University’s continental ranking.

Prof. Josaphat Byamugisha (2nd Left) takes L-R: Dr. Isaac Okullo, Prof. Barnabas Nawangwe, Prof. Charles Ibingira, Dr. Freddy Kitutu, a visitor, Dr. Muhammad Kiggundu Musoke, Mr. Sserunjogi Emmanuel and Ms. Neville Okuna Oteba on a tour of the Triage at Makerere University Hospital, Kampala Uganda.

“We are committed to looking at Health Services beyond just this hospital. We have clinics at the Makerere University Agricultural Research Institute Kabanyolo (MUARIK) and in Jinja, so as to bring services closer to not only our staff and students but to the surrounding communities as well” he explained.

The Director shared that Mak Health Services are also open to the public, which currently makes up 10% of the total clientele served. He added that the objective was to increase this percentage significantly, so as to generate funds that can be used to further enhance service delivery and boost the facility’s financial sustainability.

The Dean, School of Health Sciences, Dr. Freddy Kitutu could not help but use the occasion to brag about his School’s enviable position of being home to five key disciplines namely; Allied Health Scientists, Dentists, Nurses, Midwives and Pharmacists, despite its relatively small size and young age. He commended the partners for implementing RxSolutions, noting that reports from the system would make it possible for the Pharmacists to carry out detailed reviews on the use of medicines.

Prof. Josaphat Byamugisha (Centre) and Makerere University Health Services Staff were commended for their quick adoption of the RxSolution Software

Dr. Kitutu reminded the audience that the RxSolution Launch within the World Antibiotic Awareness Week (WAAW) 2019 was timely, as this would help Mak Health Services in curtailing the development of Antimicrobial Resistance (AMR) through improved prescribing and dispensing of antibiotics. He nevertheless noted that prevention is better than cure and called for continued promotion of healthy habits like handwashing.

Speaking on behalf of USAID and UHSC, the Chief of Party, Management Sciences for Health (MSH) Uganda, Mr. Phillip Kamutenga, stated that the support to the Ministry of Health by the partners is meant to ensure that there is uninterrupted supply of medicines in the country. “I am therefore proud that we are going to be witnessing the launch of the dispensing module of RxSolution at the Makerere University Hospital today.”

Mr. Kamutenga emphasised that the traceability of medicines across the supply chain from the stores to the dispensing point is very important and Makerere University is going to be a reference point for all Public Health Units in as far as implementing the dispensing module is concerned. “USAID through the Uganda Health Supply Chain Program has donated the RxSolution, provided 20 computers, set up a Local Area Network and trained clinicians on the system to support this.”

Mr. Phillip Kamutenga (Right) and Prof. Barnabas Nawangwe (Centre) are given a guided tour of the Optometry Centre by the Coordinator Mr. Dralega Anguyo (Left) during the RxSolution Software launch on 21st November 2019, Makerere University Hospital, Makerere Hill off Gaddafi Road, Kampala Uganda.

He added that there are never enough resources to finance public health the world over and as such, Public Health Facilities can save a lot by reducing on expiries, stock outs and procuring only what is required by their clients.

The day’s lineup of speakers would have been incomplete without a voice from the student body, the biggest beneficiaries of the Mak Health Services. The President, College of Health Sciences (CHS) and Fifth Year Medicine and Surgery student, Mr. Sserunjogi Emmanuel could not hide his joy at being associated with what he described as “a game changing event.”

He therefore commended his Principal for working with the Mak Health Services to deliver quality diagnosis, treatment and follow-up to the Makerere Community and members of the public through the introduction of RxSolution. “The Makerere University Hospital has today become the epitome of digitizing health services in Uganda.”

The Vice Chancellor-Prof. Barnabas Nawangwe (4th L), Mr. Phillip Kamutenga (5th R), Prof. Charles Ibingira (4th R), Dr. Isaac Okullo (3rd R), Prof. Josaphat Byamugisha (2nd Right) and Dr. Muhammad Kiggundu Musoke with Laboratory Staff at the Makerere University Hospital, Kampala Uganda.

The Principal CHS, Prof. Charles Ibingira could not help but laud his colleagues for taking on the challenge of managing the Mak Health Services. He thanked the University Council and Management for assigning his college this responsibility, noting that health services ought to be prioritized for the good of all in the community.

“This hospital has the greatest potential in the country and region; we have the biggest number of specialists at the College, we admit over 400 doctors and health service officers per year and with our vision to create a health management organization present in all Ugandan cities, we could easily become a leading medical tourism destination for the region” remarked Prof. Ibingira.

He therefore thanked USAID, UHSC and the Ministry of Health for working with Makerere University to augment service delivery, training and research efforts within its health services through the implementation of RxSolution. The Principal nevertheless urged the Director Mak Health Services to develop educational programs for staff and students aimed at promoting healthy lifestyles in the face a growing Non-Communicable Diseases (NCD)s burden.

L-R: A Lab Staff, Mr. Phillip Kamutenga, Ms. Neville Okuna Oteba, Mr. Sserunjogi Emmanuel, Prof. Barnabas Nawangwe, Prof. Charles Ibingira, Dr. Muhammad Kiggundu Musoke and other guests tour the state-of-the-art Lab at the Makerere University Hospital, Kampala Uganda.

Representing the Ministry of Health (MoH), the Commissioner Pharmaceutical & Natural Medicines, Ms. Neville Okuna Oteba shared that her Ministry is currently pursuing all efforts to ensure Universal Health Coverage (UHC) for Uganda and the successful implementation of integrated pharmaceutical management solutions such as RxSolution lies at the centre of these efforts.  

The Commissioner shared MoH’s expectations of Mak Health Services following the successful implementation of RxSolution, with the need to become a Centre of Excellence topping the list. In this regard, she expressed joy that Hospital Staff had already stood out for the exceptional enthusiasm in embracing the rollout of RxSolution. “The College should now ensure that all students visit the Hospital and learn how to use the system before they graduate.”

Ms. Okuna Oteba also stated that MoH expects RxSolution to promote the use investigative health care practices at the Hospital. “Antimicrobial Resistance is a time bomb waiting to happen and all of us are potential victims. We therefore need to talk more about the seriousness posed by poor prescription and dispensing of medicines.”

She concluded by emphasizing that investment in systems should benefit the people, especially as health facilities progress towards paperless patient care management. The Commissioner also asked the Hospital Administration to ensure that all research findings that can inform policy are shared with the Ministry of Health.

The Chief Radiologist Mak Health Services-Dr. Florence Musoke (Right) walks Prof. Barnabas Nawangwe (Centre) and Prof. Josaphat Byamugisha (Left) through the capabilities of the state-of-the-art 3D/4D Ultrasound Unit at the Makerere University Hospital, Kampala Uganda on 21st November 2019.

Delivering the concluding remarks prior to launching the system, the Vice Chancellor, Prof. Barnabas Nawangwe congratulated CHS as well as the Mak Health Services Management and Staff upon transforming the face of the Hospital within a short period of time. He particularly expressed happiness at the reducing number of students seeking treatment outside the hospital, a reaffirmation of the improved services.

The Vice Chancellor commended Staff especially in the clinical sciences for their dedication to ensuring that students are well trained, noting that they are our future leaders. In the same breath, he thanked the Ministry of Health for regularly providing Mak staff with various opportunities especially in the form of consultancies.

He equally thanked USAID and UHSC for support rendered to Mak Health Services through the various collaborations, noting that this would translate into increased reports from satisfied clients. Prof. Nawangwe then went ahead to launch the RxSolution as well as tour the state-of-the-art laboratory and modern 3D/4D ultrasound unit. He also toured the specialized clinics in Otorhinolaryngology (ENT), Antiretroviral Therapy (ART), Optometry, Dental, Psychiatry as well as Obstetrics/Gynaecology.

Article by Public Relations Office

Mark Wamai

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Women in Business Empowered at Makerere

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Prof. Sarah Ssali (Seated 3rd Right) with officials and participants during the Women in Business training on 20th August 2025. Institute of Gender and Development Studies in partnership with the United Nations Development Programme (UNDP), training program focusing on procurement and business development for women in business, 20th August 2025, Yusuf Lule Central Teaching Facility Auditorium, Makerere University, Kampala Uganda, East Africa.

Makerere University, through the Institute of Gender and Development Studies in partnership with the United Nations Development Programme (UNDP), on 20th August 2025 commenced a training program focusing on procurement and business development for women in business. The two sessions, which brought together women from diverse business sectors, were held at the Yusuf Lule Central Teaching Facility. The training covered critical areas such as business requirements and strategic positioning, access to credit—particularly the Women in Business initiative by Stanbic Bank—and navigating procurement processes in the public service, among other vital aspects.

In his remarks, Mr. Paul Agaba, Director of the Procurement and Disposal Unit (PDU) at Makerere University, outlined relevant laws and shed light on reservation schemes for women-owned businesses. He detailed the requirements for companies to participate in procurement reserved for women, the necessary qualifying documents, and the benefits associated with such schemes. Mr. Agaba referred to the Public Procurement and Disposal of Public Assets (PPDA) Act of 2003, a law aimed at regulating procurement processes while enhancing service delivery and ensuring value for money. He noted that the Act has undergone several amendments to address emerging issues and reinforce principles of fairness and inclusivity, including measures to integrate previously marginalized groups—women, youth, and persons with disabilities—into business opportunities.

He further emphasized that reservation schemes are designed to provide incentives for women-owned businesses. To qualify, a business must be registered with the appropriate authorities, with at least 51% of its shares owned by one or more Ugandan women. On specific requirements, he highlighted the need for registration with the Uganda Registration Services Bureau (URSB), annual registration with the PPDA to be listed among providers, and documentation proving 51% female shareholding. However, Mr. Agaba noted that more effort is needed to actualize some provisions, such as ensuring that 15% of every procurement plan in public institutions and all procurements below UGX 30 million are reserved for women.

Representing UNDP, Ms. Beatrice Nabagya Mugambe, whose organization funded the training, underscored the importance of the program, describing it as a response to critical gaps identified through organizational assessments and surveys. She observed that despite ongoing efforts in gender-responsive procurement, women’s participation in procurement processes remains limited—a challenge not unique to Makerere but also evident across other agencies. She pointed to barriers such as lack of capital, insufficient information about bid opportunities and procedures, perceptions that bid amounts are beyond their reach, and limited business networks that could otherwise facilitate collective bidding. She stressed that such limitations can be overcome through collective action.

Addressing the topic of access to credit, Mr. Joel Mukasa, Relationship Manager at Stanbic Bank, highlighted opportunities available to women-owned businesses through the bank. Drawing from over seven years of experience, he noted that women tend to be better business managers, with 90% of loans disbursed to women being repaid, compared to less than 50% among men, attributing the gap to men often diverting business funds for personal use. Mr. Mukasa explained that Stanbic Bank has established several initiatives tailored for women, including the ‘Grow Project’ in partnership with the Private Sector Foundation Uganda (PSFU) and the government, and the ‘Stanbic for Her’ program. He clarified that the ‘Grow Project’ does not provide free money but rather credit facilities designed for active women entrepreneurs. To qualify, businesses must be registered as sole proprietorships headed by women, companies with at least 51% female shareholding, partnerships led by women, or formal/informal savings groups composed entirely of women. Applicants are also required to have an operational account with Stanbic Bank for at least six months, which eases qualification without the need for audited books.

Prof. Sarah Ssali, Head of the Institute of Gender and Development Studies, reaffirmed Makerere University’s commitment to gender equity and justice as central pillars of its operations. She noted that Makerere is the first public institution globally to apply for the UNDP’s Gender Equality Seal, with the process beginning in 2022. As part of this commitment, the university is evaluated on gender parity in student enrollment. Since 1991, initiatives such as the 1.5 scheme, the establishment of a gender institute, and other affirmative action programs, including those addressing disability and inclusion, have been implemented to promote gender balance among students.

She added that as a gender-responsive employer, the university emphasizes women’s representation in its workforce, particularly in leadership and staffing. Makerere has a comprehensive Gender Equality Policy and Framework supported by affirmative action, which has significantly increased women’s representation in both employment and leadership roles. However, Prof. Ssali acknowledged that challenges persist in the area of procurement. Bound by the PPDA Act, the university cannot impose gender quotas since bidding is based on merit and fair competition. Low participation of women in bids is often due to their operation at a micro-level, lack of familiarity with the PPDA Act, and insufficient capital to handle large contracts.

To address these challenges, Prof. Ssali said Makerere is exploring lawful strategies to promote gender parity in procurement. The main focus is to strengthen women-owned businesses so they can compete effectively for large contracts, while also supporting small and medium women entrepreneurs as they scale up. She explained that the current workshop was deliberately designed for women in business, with participation restricted to women-owned companies. Its primary goal was to build competitiveness by equipping participants with knowledge of pre-qualification, bid submission, assessment, appraisal, and selection processes—ensuring women-owned businesses are fully integrated into Makerere’s procurement activities as part of the university’s broader gender inclusivity agenda.

Ms. Sara Nakibuuka, a practicing procurement professional at Makerere University, stressed the importance of such initiatives in supporting women entrepreneurs. She encouraged women to take full advantage of provisions under the existing Acts of Parliament to expand their business opportunities and strengthen their market presence.

The Women in Business Training 2025 was moderated by Donna Keirungi, a member of the Makerere University Gender Equality Seal implementation team.

Eve Nakyanzi
Eve Nakyanzi

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E-Mobility Skilling Programme: Cohort 2 Applications Now Open!

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E-Mobility Skilling Programme: Cohort 2, in partnership with Kiira Motors Corporation and UNDP Uganda launched! Apply by September 1, 2025. Makerere University, Kampala Uganda, East Africa.

The Makerere University Innovation Pod is thrilled to announce the launch of the E-Mobility Skilling Programme: Cohort 2, in partnership with Kiira Motors Corporation and UNDP Uganda! This immersive one-year program offers exceptional Bachelor of Science and related discipline students (2nd-3rd year) the opportunity to gain cutting-edge skills in electric vehicle technology.

We are seeking motivated individuals from Physics, various Engineering fields, Industrial Art, Architecture, and Business (Marketing) with a strong academic record. Participants will engage in hands-on training, industrial immersion at Kiira Motors, and contribute to the development of the “Moonshot Project.”

Apply by September 1, 2025, to be part of this transformative skilling initiative. Female students are strongly encouraged to apply.

Learn more and apply here: https://forms.gle/jntp2TrzYqJ4TrKv9

Mak Editor

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Bid Notice: Refugee Law Project Mid-Term Review

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An aerial view of Left to Right: Mitchell Hall, Senate, CoCIS Blocks B and A, Lincoln Flats, Frank Kalimuzo Central Teaching Facility and School of Social Sciences (white) Buildings, Makerere University, with Kampala City in the background, October 2018. Uganda.

DETAILED BID NOTICE UNDER OPEN BIDDING

Invitation to bid for Consultancy Services for Midterm Review of The Embassy of The Kingdom of Netherlands Funded Project; Securing Refugee-Host Relations Through Enhanced Protection, under Refugee Law Project, School of Law, Makerere University.
Proc. Ref. No. MAK/SRVCS/2025-26/00013

  1. The Makerere University under Refugee Law Project has allocated funds to be used for the acquisition of Consultancy Services for Midterm Review of The Embassy of The Kingdom of Netherlands Funded Project; Securing Refugee-Host Relations Through Enhanced Protection, under Refugee Law Project, School of Law, Makerere University.
  2. The Entity invites sealed bids from eligible bidders for the provision of the above consultancy services.
  3. Bidding will be conducted in accordance with the open domestic bidding procedures contained in the Public Procurement and Disposal of Public Assets Act, 2003, and is open to all bidders.
  4. Interested eligible bidders may obtain further information and inspect the bidding documents at the address given below at 8(a) from 8:00am to 5:00pm.
  5. The Bidding Documents in English may be purchased by interested bidders on the submission of a written application to the address at 2 above and upon payment of a non-refundable fee of UGX. 100,000/= (One Hundred Thousand), only. The method of payment shall be cash payment after downloading Application Advice Slip from https://payments.mak.ac.ug/ and thereafter obtain a receipt from the bank before picking the document.
  6. Proposals must be delivered to the address below at 8(c) at or before 10:00am on Wednesday 20th August 2025. All proposals must be accompanied by a proposal securing declaration which must be valid until 28th February 2026. Late proposals shall be rejected. Proposals will be opened in the presence of the consultants’ representatives who choose to attend at the address below at 8(a) at 10:15am on 20th August 2025.

See below for detailed bid notice.

Mak Editor

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