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Mak Launches RxSolution to Take Health Services to the Top
The Makerere University Health Services on Thursday 21st November, 2019 launched RxSolution; an integrated pharmaceutical management software, to improve its three pillars of service delivery, training and research. The solution was implemented with support from the USAID Uganda Health Supply Chain (UHSC) Program through the Ministry of Health (MoH).
According to UHSC’s Mr. Michael Kavuma, Mak Health Services is the first public health facility to implement the RxSolution’s dispensing module, which allows users to trace medicine all the way from the stock to the patient, in order to ensure accountability at dispensing level. The dispensing module is linked to the stock module and allows for computerized stock management tasks at patient service points in the outpatient and inpatient departments, Antiretroviral Therapy (ART) clinic, Tuberculosis (TB) clinic, wards, laboratories and other service points.
Mr. Kavuma further shared that RxSolution has been implemented in 276 of Uganda’s 400 higher-level health facilities with Butabika National Referral Mental Hospital, Masaka Regional Referral Hospital and Kayunga General Hospital as pilots. These public facilities can now order for stocks from the National Medical Stores (NMS) using RxSolution software.
As a result of implanting RxSolution, Mak’s Health Services now stand to benefit from; enhanced service delivery through the solution’s ability to incorporate clinical guidelines, multiple reports that can inform decision making, streamlined patient management which empowers administrators to make prioritized deployments of staff as well as support to planning and budgeting for drug stocks.
The Director Mak Health Services Prof. Josaphat Byamugisha thanked USAID and UHSC for their support in deploying RxSolution as well as training staff on use of the software. He added that RxSolution will go a long way in enhancing the research pillar of Mak Health Services. “We currently have three postgraduate students from the Department of Radiology and a number of undergraduates, especially those speciliazing in Health Management Information Systems.”
Prof. Byamugisha lauded the Health Services Interim Board for the role played in setting the agenda for the Hospital, adding that the Board’s vision is to take Mak Health Services to the level of the University’s continental ranking.
“We are committed to looking at Health Services beyond just this hospital. We have clinics at the Makerere University Agricultural Research Institute Kabanyolo (MUARIK) and in Jinja, so as to bring services closer to not only our staff and students but to the surrounding communities as well” he explained.
The Director shared that Mak Health Services are also open to the public, which currently makes up 10% of the total clientele served. He added that the objective was to increase this percentage significantly, so as to generate funds that can be used to further enhance service delivery and boost the facility’s financial sustainability.
The Dean, School of Health Sciences, Dr. Freddy Kitutu could not help but use the occasion to brag about his School’s enviable position of being home to five key disciplines namely; Allied Health Scientists, Dentists, Nurses, Midwives and Pharmacists, despite its relatively small size and young age. He commended the partners for implementing RxSolutions, noting that reports from the system would make it possible for the Pharmacists to carry out detailed reviews on the use of medicines.
Dr. Kitutu reminded the audience that the RxSolution Launch within the World Antibiotic Awareness Week (WAAW) 2019 was timely, as this would help Mak Health Services in curtailing the development of Antimicrobial Resistance (AMR) through improved prescribing and dispensing of antibiotics. He nevertheless noted that prevention is better than cure and called for continued promotion of healthy habits like handwashing.
Speaking on behalf of USAID and UHSC, the Chief of Party, Management Sciences for Health (MSH) Uganda, Mr. Phillip Kamutenga, stated that the support to the Ministry of Health by the partners is meant to ensure that there is uninterrupted supply of medicines in the country. “I am therefore proud that we are going to be witnessing the launch of the dispensing module of RxSolution at the Makerere University Hospital today.”
Mr. Kamutenga emphasised that the traceability of medicines across the supply chain from the stores to the dispensing point is very important and Makerere University is going to be a reference point for all Public Health Units in as far as implementing the dispensing module is concerned. “USAID through the Uganda Health Supply Chain Program has donated the RxSolution, provided 20 computers, set up a Local Area Network and trained clinicians on the system to support this.”
He added that there are never enough resources to finance public health the world over and as such, Public Health Facilities can save a lot by reducing on expiries, stock outs and procuring only what is required by their clients.
The day’s lineup of speakers would have been incomplete without a voice from the student body, the biggest beneficiaries of the Mak Health Services. The President, College of Health Sciences (CHS) and Fifth Year Medicine and Surgery student, Mr. Sserunjogi Emmanuel could not hide his joy at being associated with what he described as “a game changing event.”
He therefore commended his Principal for working with the Mak Health Services to deliver quality diagnosis, treatment and follow-up to the Makerere Community and members of the public through the introduction of RxSolution. “The Makerere University Hospital has today become the epitome of digitizing health services in Uganda.”
The Principal CHS, Prof. Charles Ibingira could not help but laud his colleagues for taking on the challenge of managing the Mak Health Services. He thanked the University Council and Management for assigning his college this responsibility, noting that health services ought to be prioritized for the good of all in the community.
“This hospital has the greatest potential in the country and region; we have the biggest number of specialists at the College, we admit over 400 doctors and health service officers per year and with our vision to create a health management organization present in all Ugandan cities, we could easily become a leading medical tourism destination for the region” remarked Prof. Ibingira.
He therefore thanked USAID, UHSC and the Ministry of Health for working with Makerere University to augment service delivery, training and research efforts within its health services through the implementation of RxSolution. The Principal nevertheless urged the Director Mak Health Services to develop educational programs for staff and students aimed at promoting healthy lifestyles in the face a growing Non-Communicable Diseases (NCD)s burden.
Representing the Ministry of Health (MoH), the Commissioner Pharmaceutical & Natural Medicines, Ms. Neville Okuna Oteba shared that her Ministry is currently pursuing all efforts to ensure Universal Health Coverage (UHC) for Uganda and the successful implementation of integrated pharmaceutical management solutions such as RxSolution lies at the centre of these efforts.
The Commissioner shared MoH’s expectations of Mak Health Services following the successful implementation of RxSolution, with the need to become a Centre of Excellence topping the list. In this regard, she expressed joy that Hospital Staff had already stood out for the exceptional enthusiasm in embracing the rollout of RxSolution. “The College should now ensure that all students visit the Hospital and learn how to use the system before they graduate.”
Ms. Okuna Oteba also stated that MoH expects RxSolution to promote the use investigative health care practices at the Hospital. “Antimicrobial Resistance is a time bomb waiting to happen and all of us are potential victims. We therefore need to talk more about the seriousness posed by poor prescription and dispensing of medicines.”
She concluded by emphasizing that investment in systems should benefit the people, especially as health facilities progress towards paperless patient care management. The Commissioner also asked the Hospital Administration to ensure that all research findings that can inform policy are shared with the Ministry of Health.
Delivering the concluding remarks prior to launching the system, the Vice Chancellor, Prof. Barnabas Nawangwe congratulated CHS as well as the Mak Health Services Management and Staff upon transforming the face of the Hospital within a short period of time. He particularly expressed happiness at the reducing number of students seeking treatment outside the hospital, a reaffirmation of the improved services.
The Vice Chancellor commended Staff especially in the clinical sciences for their dedication to ensuring that students are well trained, noting that they are our future leaders. In the same breath, he thanked the Ministry of Health for regularly providing Mak staff with various opportunities especially in the form of consultancies.
He equally thanked USAID and UHSC for support rendered to Mak Health Services through the various collaborations, noting that this would translate into increased reports from satisfied clients. Prof. Nawangwe then went ahead to launch the RxSolution as well as tour the state-of-the-art laboratory and modern 3D/4D ultrasound unit. He also toured the specialized clinics in Otorhinolaryngology (ENT), Antiretroviral Therapy (ART), Optometry, Dental, Psychiatry as well as Obstetrics/Gynaecology.
Article by Public Relations Office
General
Mak and University of the West of England Sign MoU to Advance Research, Innovation and Skills Development
Makerere University and the University of the West of England (UWE) have signed a Memorandum of Understanding (MoU) aimed at strengthening collaboration in research, innovation, and enterprise development. The signing ceremony took place on Friday, 17th October 2025, in the Vice Chancellor’s Boardroom, Main Administration Building, Makerere University.
The partnership will focus on joint research initiatives in climate science, early childhood development and elderly care, wildlife ecology and conservation management, technology, and sustainable agriculture.
The Uganda High Commissioner to the United Kingdom, H.E. Nimisha Madhvani, who witnessed the signing, congratulated both institutions and reaffirmed the Government of Uganda’s commitment to strengthening international collaborations that enhance education, innovation, and investment.
“We are not only promoting education, but also tourism, business, and investment. This partnership is a great bridge between Uganda and the United Kingdom,” said H.E. Madhvani. “With the full support of His Excellency the President and the First Lady, we look forward to building on this momentum to establish impactful initiatives, including a proposed teaching hospital.”
Speaking during the event, the Vice Chancellor of Makerere University, Prof. Barnabas Nawangwe, reaffirmed the University’s commitment to producing graduates who are not only employable but also capable of creating jobs and transforming their communities.
“Our goal is to train students who go out to create their own jobs and employ others who have not had the opportunity to attend university,” said Prof. Nawangwe. “We are working seriously on issues of food security, health, and conflict management — particularly in the Great Lakes region, which has one of the highest numbers of conflicts per capita. Through research and collaboration, we aim to address these challenges while ensuring Africa is not left behind in the digital economy.”
Prof. Nawangwe also highlighted Makerere’s initiatives in the digital and peace sectors, including the work of the Rotary Peace Center, which plays a vital role in promoting peace across the world by equipping fellows with academic training, practice, and global networking opportunities through a year-long, blended-learning professional certificate program.
Representing the University of the West of England, the Vice Chancellor Ms. Jo Midgley commended Makerere University for its strong research focus and expressed enthusiasm for the partnership.
“Like Makerere, we are a comprehensive university. We want this partnership to go beyond conversations and translate into action,” she said. “Our areas of strength include sustainability, climate change, future technology, health, and community placemaking. We believe this collaboration offers a unique opportunity to co-create programmes that prepare students for the evolving global workforce.”
She further emphasized the need for universities to work closely with industry partners to co-design programs that meet current skill demands while promoting innovation and enterprise among students.
The Deputy High Commissioner, Ambassador Miriam Otengo, commended Makerere for its leadership in higher education and shared ongoing efforts to mobilize the Makerere alumni in the United Kingdom. She also revealed plans to host a Makerere Alumni Symposium in London, aimed at showcasing the University’s excellence and strengthening ties with its diaspora community.
Also in attendance was Mr. Hefin Rees KC, Chairman of Spotlight on Africa, a UK-based charitable organization, who expressed interest in partnering with Makerere University to establish a teaching hospital in Mbale focused on women and children’s health. He praised Makerere for producing world-class professionals and reaffirmed his organization’s commitment to supporting health-related initiatives.
In his closing remarks, Prof. Nawangwe thanked the High Commission for facilitating the partnership and welcomed the opportunity to discuss the proposed teaching hospital, describing it as “a timely and vital project for Uganda’s health sector.”
“This collaboration represents a new chapter for Makerere University and the University of the West of England. Together, we will advance research, promote innovation, and equip our students to respond to global challenges,” he said. The ceremony concluded with the formal signing of the MoU, marking the beginning of a long-term partnership built on shared values of excellence, innovation, and community impact.
The Acting (Ag.) Vice Chancellor, Prof. Sarah Ssali on Thursday 16th October, 2025 held a press conference to update members of the Media on the 2026 World University Rankings by Times Higher Education (THE).
The event held in the Vice Chancellor’s Boardroom, Main Building, was attended by the Director Graduate Training-Prof. Julius Kikooma, Director Quality Assurance-Dr. Cyprian Misinde, Dean of Students-Dr. Winifred Kabumbuli, Director Research, Innovations, and Partnerships-Prof. Robert Wamala, Deputy Chief – Public Relations-Ms. Eunice Rukundo, Ag. Manager International Relations-Mr. Matthias Ssemanda, and staff from the Offices of the Vice and Deputy Vice Chancellors.
The proceedings of the Press Conference follow below;
Vice Chancellor’s Press Statement
UNIVERSITY RANKINGS: MAKERERE STILL NUMBER ONE IN THE REGION
It gives me great pleasure to share with our stakeholders and the general public that Makerere University has been ranked Number 1. in the East African region, in the Times Higher Education rankings released this month of October 2025.
In its 2026 World University Rankings, Times Higher Education (THE) places Makerere University in top position in East Africa, and in the 801-1000 band globally. The ranking considers five performance indicators, namely: Teaching; Research environment; Research quality; International Outlook; and Industry. Makerere’s overall score was 37.2, significantly outperforming peer institutions in the Region that average scores of 18.8.
In particular, Makerere University continues to thrive in Research Quality where we scored 54.2% but even better in International Outlook where we scored highest with 69.7%. See Table 1 for details. On the continent, Makerere University ranked 8th in the 2024 Sub-Saharan African University Rankings.
We would like to reassure all stakeholders and well-wishers that Makerere University continues to hold steadfast as the regional leader in higher education. Our commitment to deliver excellence in our teaching, research, and socioeconomic impact has not wavered.
WE BUILD FOR THE FUTURE.
Thank you.
Fact Sheet
UNIVERSITY RANKINGS
Table 1: East African Universities – 2025 Ranking Comparison
| Rank | Name | Overall | Teaching | Research Env. | Research Quality | Industry | Int. Outlook |
| 801–1000 | Makerere University | 35.5–38.9 | 21.5 | 26.6 | 54.2 | 32.8 | 69.7 |
| 1501+ | Kenyatta University | 10.3–27.2 | 14.3 | 9.1 | 34.2 | 17.4 | 54.6 |
| 1501+ | Muhimbili University of Health and Allied Sciences | 10.3–27.2 | 21.6 | 14.9 | 30.3 | 27.5 | 54.6 |
| 1501+ | University of Dar es Salaam | 10.3–27.2 | 14.5 | 11.1 | 26.5 | 21.9 | 47.2 |
| 1501+ | University of Nairobi | 10.3–27.2 | 15.9 | 16.1 | 39.7 | 22.5 | 49.4 |
| 1501+ | University of Rwanda | 10.3–27.2 | 14.1 | 14.9 | 25.6 | 21.1 | 57.5 |
End
The Board of the Zambia Research and Education Network (ZAMREN) led by the Chairperson, Prof. Mundia Muya on 14th October 2025 paid a courtesy call on the Vice Chancellor, Makerere University. The Board which is on a two-day exposure visit to the Research and Education Network of Uganda (RENU) was received by the Acting (Ag.) Vice Chancellor and Deputy Vice Chancellor (Academic Affairs), Prof. Sarah Ssali in the Vice Chancellor’s Boardroom.
The Chairperson was accompanied by Mr. Ronald Hatoongo and Mr. Stein Mkandawire, the Board Secretary and CEO of ZAMREN respectively, as well as RENU’s CEO-Mr. Nicholas Mbonimpa and RENUMESH Technologies CEO-Mr. Brian Masiga. In attendance were Mr. Samuel Mugabi-Director DICTS, Prof. Robert Wamala-Director Research, Innovations and Partnerships (DRIP), and Prof. Tonny Oyana-Principal College of Computing and Information Sciences (CoCIS).
Also present were; Prof. Paul Birevu Muyinda-Director Institute of Open, Distance and eLearning (IODeL), Dr. Godfrey Mayende-Deputy Director IODeL, Dr. Michael Walimbwa- College of Education and External Studies (CEES), Dr. Cathy Mbidde- Ag. Manager. Makerere University Innovation Pod, Ms. Eunice Rukundo-Deputy Chief-Public Relations and staff from the Office of the Vice Chancellor.
In her welcome remarks, Prof. Ssali thanked the ZAMREN Board for including the courtesy call on their Kampala itinerary and extended warm greetings from the Vice Chancellor, Prof. Barnabas Nawangwe. She noted that Makerere as a founding member of RENU has enjoyed a mutually beneficial collaboration, that has benefited both staff and students in the form of supporting growing connectivity needs, as well as training, mentorship, and development of technical skills for both continuing students and graduates.
Turning to the gist of the courtesy call, the Acting Vice Chancellor noted that the Makerere University through the Centre for Artificial Intelligence (MAK-AI) seeks to harness the transformative power of AI to address society’s most pressing challenges. “Projects undertaken by our Centre tackle real-world challenges in health, agriculture, languages, and beyond.”
Prof. Ssali nevertheless underscored the importance of upholding ethics in all AI undertakings “Mindful of global trends elsewhere, the work of the Makerere AI Centre is guided by the principles of Responsible AI, ensuring that systems are transparent, accountable, fair, and designed to benefit society.”
She therefore called upon the delegation to thoughtfully engage with the ideas presented during their visit with the aim of collectively exploring both institution can better equip staff and students to meaningfully make the most of this fast-evolving trend.
On behalf of the Board, Prof. Muya who is substantively the Vice Chancellor of the University of Zambia thanked Prof. Ssali and Members of Management present for according his delegation a warm reception to Makerere University, “one of Africa’s most distinguished centres of higher learning.
“Makerere University is not only a symbol of academic excellence but also a beacon of leadership in higher education on the African continent”, remarked Prof. Muya.
The Chairperson equally expressed the delegation’s keenness to understand how AI is being adopted, and how the academia is embracing the technology as an enabler of teaching and research. “At ZAMREN, we view digital transformation and AI integration as critical enablers of academic excellence, efficiency, and competitiveness across higher education institutions,” he remarked, adding that “We therefore look to Makerere University’s experience to draw practical lessons that can inform and inspire our efforts back home.”
Turning to the lessons from Makerere in line with digital transformation and ICT, the Director DICTS shared that owing to the partnership with RENU, internet bandwidth, a vital enabler of AI transformation currently stands at 5 Gbps of monthly consumption, with plans to scale-up to 8 Gbps. He added that RENU has also facilitated Makerere’s access to Open Libraries, and Eduroam – a secure, encrypted Wi-Fi network across to staff and students freely access the internet across partner institutions in Uganda using their University emails.
Furthermore on the enablers of AI integration, Mr. Mugabi noted that in line with digitalization of institutional business process, the University Council took a bold step to develop all information systems in-house, a move that has reduced costs spent on offshore solutions, and hemorrhage of skills. He pointed to the introduction of open source solutions, and AI policy and global collaborations with corporations such as Google as additional enablers.
Addressing AI readiness, Prof. Tonny Oyana pointed out the need for the University of Zambia to start early, citing Makerere efforts which began as far back as 2007, when Dr. John Quinn joined the institution after his PhD. He added that Dr. Quinn together with other former staff from Makerere formed Sunbird AI, a thriving initiative creating practical systems for the benefit of community.
Prof. Oyana also pointed to AI initiatives that have attracted up to USD 5million from Google Awards, staff with specialized skills in the creation and development of sensor technologies, top notch students that win continental and global awards from companies such as Huawei, and active engagements with partners to produce solutions to enhance diagnosis of malaria, tuberculosis and cancer as some of areas that demonstrate Makerere’s AI readiness.
Addressing academic and research innovation, Prof. Robert Wamala pointed out that Makerere, in recognition that the institution cannot achieve its vision alone is intentional about seeking and nurturing mutually beneficial partnerships. Furthermore, he shared that Vice Chancellor’s Annual Research Excellence Awards reward and recognize the efforts of staff who have excelled in publication, teaching and winning grants.
The Director DRIP equally underscored the need for dissemination of research produced by staff and students, pointing out the annual research and innovation week as a flagship event for not only showcasing research but also forging meaningful partnerships with stakeholders. In line with technology transfer, Prof. Wamala said that the University through the Intellectual Property Management Office ensures that innovations developed by staff and students packaged for adoption by other individuals or organisations.
Addressing the use of technologies in academic work, Prof. Birevu noted that IODeL conducts capacity building in instructional design, online facilitation, use of AI in teaching and digital assessments. “We have also advised the University on ODeL and Distance Education strategies, for instance, we have developed a ten-year masterplan for distance education with support from the Korean Government to outline how Makerere University is going to integrate distance education within its offering” he added.
At the close of the deliberations the ZAMREN expressed sincere appreciation to the Ag. Vice Chancellor and Members of Management for the free sharing that pointed out a number of priorities.
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