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Mak Launches RxSolution to Take Health Services to the Top

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The Makerere University Health Services on Thursday 21st November, 2019 launched RxSolution; an integrated pharmaceutical management software, to improve its three pillars of service delivery, training and research. The solution was implemented with support from the USAID Uganda Health Supply Chain (UHSC) Program through the Ministry of Health (MoH).

According to UHSC’s Mr. Michael Kavuma, Mak Health Services is the first public health facility to implement the RxSolution’s dispensing module, which allows users to trace medicine all the way from the stock to the patient, in order to ensure accountability at dispensing level. The dispensing module is linked to the stock module and allows for computerized stock management tasks at patient service points in the outpatient and inpatient departments, Antiretroviral Therapy (ART) clinic, Tuberculosis (TB) clinic, wards, laboratories and other service points.

Mr. Kavuma further shared that RxSolution has been implemented in 276 of Uganda’s 400 higher-level health facilities with Butabika National Referral Mental Hospital, Masaka Regional Referral Hospital and Kayunga General Hospital as pilots. These public facilities can now order for stocks from the National Medical Stores (NMS) using RxSolution software.

UHSC's Mr. Michael Kavuma highlights the benefits RxSolution will bring to Mak Health Services during the launch on 21st November 2019, Makerere University Hospital, Kampala Uganda.

As a result of implanting RxSolution, Mak’s Health Services now stand to benefit from; enhanced service delivery through the solution’s ability to incorporate clinical guidelines, multiple reports that can inform decision making, streamlined patient management which empowers administrators to make prioritized deployments of staff as well as support to planning and budgeting for drug stocks.

The Director Mak Health Services Prof. Josaphat Byamugisha thanked USAID and UHSC for their support in deploying RxSolution as well as training staff on use of the software. He added that RxSolution will go a long way in enhancing the research pillar of Mak Health Services. “We currently have three postgraduate students from the Department of Radiology and a number of undergraduates, especially those speciliazing in Health Management Information Systems.”

Prof. Byamugisha lauded the Health Services Interim Board for the role played in setting the agenda for the Hospital, adding that the Board’s vision is to take Mak Health Services to the level of the University’s continental ranking.

Prof. Josaphat Byamugisha (2nd Left) takes L-R: Dr. Isaac Okullo, Prof. Barnabas Nawangwe, Prof. Charles Ibingira, Dr. Freddy Kitutu, a visitor, Dr. Muhammad Kiggundu Musoke, Mr. Sserunjogi Emmanuel and Ms. Neville Okuna Oteba on a tour of the Triage at Makerere University Hospital, Kampala Uganda.

“We are committed to looking at Health Services beyond just this hospital. We have clinics at the Makerere University Agricultural Research Institute Kabanyolo (MUARIK) and in Jinja, so as to bring services closer to not only our staff and students but to the surrounding communities as well” he explained.

The Director shared that Mak Health Services are also open to the public, which currently makes up 10% of the total clientele served. He added that the objective was to increase this percentage significantly, so as to generate funds that can be used to further enhance service delivery and boost the facility’s financial sustainability.

The Dean, School of Health Sciences, Dr. Freddy Kitutu could not help but use the occasion to brag about his School’s enviable position of being home to five key disciplines namely; Allied Health Scientists, Dentists, Nurses, Midwives and Pharmacists, despite its relatively small size and young age. He commended the partners for implementing RxSolutions, noting that reports from the system would make it possible for the Pharmacists to carry out detailed reviews on the use of medicines.

Prof. Josaphat Byamugisha (Centre) and Makerere University Health Services Staff were commended for their quick adoption of the RxSolution Software

Dr. Kitutu reminded the audience that the RxSolution Launch within the World Antibiotic Awareness Week (WAAW) 2019 was timely, as this would help Mak Health Services in curtailing the development of Antimicrobial Resistance (AMR) through improved prescribing and dispensing of antibiotics. He nevertheless noted that prevention is better than cure and called for continued promotion of healthy habits like handwashing.

Speaking on behalf of USAID and UHSC, the Chief of Party, Management Sciences for Health (MSH) Uganda, Mr. Phillip Kamutenga, stated that the support to the Ministry of Health by the partners is meant to ensure that there is uninterrupted supply of medicines in the country. “I am therefore proud that we are going to be witnessing the launch of the dispensing module of RxSolution at the Makerere University Hospital today.”

Mr. Kamutenga emphasised that the traceability of medicines across the supply chain from the stores to the dispensing point is very important and Makerere University is going to be a reference point for all Public Health Units in as far as implementing the dispensing module is concerned. “USAID through the Uganda Health Supply Chain Program has donated the RxSolution, provided 20 computers, set up a Local Area Network and trained clinicians on the system to support this.”

Mr. Phillip Kamutenga (Right) and Prof. Barnabas Nawangwe (Centre) are given a guided tour of the Optometry Centre by the Coordinator Mr. Dralega Anguyo (Left) during the RxSolution Software launch on 21st November 2019, Makerere University Hospital, Makerere Hill off Gaddafi Road, Kampala Uganda.

He added that there are never enough resources to finance public health the world over and as such, Public Health Facilities can save a lot by reducing on expiries, stock outs and procuring only what is required by their clients.

The day’s lineup of speakers would have been incomplete without a voice from the student body, the biggest beneficiaries of the Mak Health Services. The President, College of Health Sciences (CHS) and Fifth Year Medicine and Surgery student, Mr. Sserunjogi Emmanuel could not hide his joy at being associated with what he described as “a game changing event.”

He therefore commended his Principal for working with the Mak Health Services to deliver quality diagnosis, treatment and follow-up to the Makerere Community and members of the public through the introduction of RxSolution. “The Makerere University Hospital has today become the epitome of digitizing health services in Uganda.”

The Vice Chancellor-Prof. Barnabas Nawangwe (4th L), Mr. Phillip Kamutenga (5th R), Prof. Charles Ibingira (4th R), Dr. Isaac Okullo (3rd R), Prof. Josaphat Byamugisha (2nd Right) and Dr. Muhammad Kiggundu Musoke with Laboratory Staff at the Makerere University Hospital, Kampala Uganda.

The Principal CHS, Prof. Charles Ibingira could not help but laud his colleagues for taking on the challenge of managing the Mak Health Services. He thanked the University Council and Management for assigning his college this responsibility, noting that health services ought to be prioritized for the good of all in the community.

“This hospital has the greatest potential in the country and region; we have the biggest number of specialists at the College, we admit over 400 doctors and health service officers per year and with our vision to create a health management organization present in all Ugandan cities, we could easily become a leading medical tourism destination for the region” remarked Prof. Ibingira.

He therefore thanked USAID, UHSC and the Ministry of Health for working with Makerere University to augment service delivery, training and research efforts within its health services through the implementation of RxSolution. The Principal nevertheless urged the Director Mak Health Services to develop educational programs for staff and students aimed at promoting healthy lifestyles in the face a growing Non-Communicable Diseases (NCD)s burden.

L-R: A Lab Staff, Mr. Phillip Kamutenga, Ms. Neville Okuna Oteba, Mr. Sserunjogi Emmanuel, Prof. Barnabas Nawangwe, Prof. Charles Ibingira, Dr. Muhammad Kiggundu Musoke and other guests tour the state-of-the-art Lab at the Makerere University Hospital, Kampala Uganda.

Representing the Ministry of Health (MoH), the Commissioner Pharmaceutical & Natural Medicines, Ms. Neville Okuna Oteba shared that her Ministry is currently pursuing all efforts to ensure Universal Health Coverage (UHC) for Uganda and the successful implementation of integrated pharmaceutical management solutions such as RxSolution lies at the centre of these efforts.  

The Commissioner shared MoH’s expectations of Mak Health Services following the successful implementation of RxSolution, with the need to become a Centre of Excellence topping the list. In this regard, she expressed joy that Hospital Staff had already stood out for the exceptional enthusiasm in embracing the rollout of RxSolution. “The College should now ensure that all students visit the Hospital and learn how to use the system before they graduate.”

Ms. Okuna Oteba also stated that MoH expects RxSolution to promote the use investigative health care practices at the Hospital. “Antimicrobial Resistance is a time bomb waiting to happen and all of us are potential victims. We therefore need to talk more about the seriousness posed by poor prescription and dispensing of medicines.”

She concluded by emphasizing that investment in systems should benefit the people, especially as health facilities progress towards paperless patient care management. The Commissioner also asked the Hospital Administration to ensure that all research findings that can inform policy are shared with the Ministry of Health.

The Chief Radiologist Mak Health Services-Dr. Florence Musoke (Right) walks Prof. Barnabas Nawangwe (Centre) and Prof. Josaphat Byamugisha (Left) through the capabilities of the state-of-the-art 3D/4D Ultrasound Unit at the Makerere University Hospital, Kampala Uganda on 21st November 2019.

Delivering the concluding remarks prior to launching the system, the Vice Chancellor, Prof. Barnabas Nawangwe congratulated CHS as well as the Mak Health Services Management and Staff upon transforming the face of the Hospital within a short period of time. He particularly expressed happiness at the reducing number of students seeking treatment outside the hospital, a reaffirmation of the improved services.

The Vice Chancellor commended Staff especially in the clinical sciences for their dedication to ensuring that students are well trained, noting that they are our future leaders. In the same breath, he thanked the Ministry of Health for regularly providing Mak staff with various opportunities especially in the form of consultancies.

He equally thanked USAID and UHSC for support rendered to Mak Health Services through the various collaborations, noting that this would translate into increased reports from satisfied clients. Prof. Nawangwe then went ahead to launch the RxSolution as well as tour the state-of-the-art laboratory and modern 3D/4D ultrasound unit. He also toured the specialized clinics in Otorhinolaryngology (ENT), Antiretroviral Therapy (ART), Optometry, Dental, Psychiatry as well as Obstetrics/Gynaecology.

Article by Public Relations Office

Mark Wamai

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PIM Centre Holds 9th Steering Committee Meeting, Set to Benefit from World Bank Support

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Mak PIM COE Steering Committee

The Public Investment Management (PIM) Centre of Excellence at Makerere University today, October 10th, 2025, held its 9th Steering Committee Meeting to review progress made in the first quarter of the financial year and plan for the months ahead.

The meeting was chaired by Ms. Getrude Basiima, who represented Mr. Hannington Ashaba, Director Budget at the Ministry of Finance, Planning and Economic Development (MoFPED). Ms. Basiima commended the Centre for its continued commitment to strengthening public investment management capacity across government institutions.

In her remarks, Ms. Basiima applauded the Centre for successfully hosting the Public Investment Management Conference held in August at Makerere University. The conference attracted key policymakers, development partners, and academics who deliberated on how to enhance the efficiency, sustainability, and impact of public investments in Uganda.

She further shared exciting news that the Government of Uganda has secured funding from the World Bank to support the public investment management function. The PIM Centre, she announced, will be among the key beneficiaries of these funds — receiving support for the construction and acquisition of a permanent home to enhance its institutional sustainability and training capacity.

Reviewing the Centre’s quarterly performance, Ms. Basiima congratulated the team for successfully conducting three specialized trainings in the first quarter, reaching officials from various Ministries, Departments, and Agencies. These trainings continue to strengthen the technical competencies required for effective project preparation, appraisal, and implementation in line with Uganda’s National Development Plan.

The PIM Steering Committee in a meeting held at Emin Pasha Hotel

She encouraged the Centre to integrate climate change considerations into its future training programmes, noting that sustainable public investment must now account for environmental resilience and climate adaptation.

The centre team presented the proposed  structure/ organogram, the financial performance of 2024/2025, research areas for 2025/2026 and the strategic plan for 2025 – 2030.

The Steering Committee reaffirmed its commitment to supporting the PIM Centre’s vision of becoming a regional leader in building capacity for efficient, transparent, and sustainable public investment management.

Betty Kyakuwa
Betty Kyakuwa

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Strengthening Collaboration between Makerere University and the University of Groningen

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Seated: Prof. Sarah Ssali (C), Dr. Dinie Bouwman (L) and Dr. Anita Veltmaat (R) with teams from Makerere University and the University of Groningen during the meeting on 7th October 2025. Strategic meeting between Makerere University and the University of Groningen, Netherlands to move beyond existing collaborations and formalize a new Double Doctorate (PhD) program, 7th October 2025, Main Building, Kampala Uganda, East Africa.

A significant development unfolded at Makerere University during a strategic, hour-long meeting in the vice chancellor’s boardroom on 7th October 2025, marking a deepening bond with the University of Groningen in the Netherlands. The primary goal was to move beyond existing collaborations and formalize a new Double Doctorate (PhD) program. Prof. Sarah Saali, the Deputy Vice Chancellor for Academic Affairs, set the tone by emphasizing that institutional partnerships are crucial to Makerere University, which she proudly called the leading research and most collaborative university in the world.

The parties from Makerere University and the University of Groningen meeting in the Vice Chancellor's Boardroom. Strategic meeting between Makerere University and the University of Groningen, Netherlands to move beyond existing collaborations and formalize a new Double Doctorate (PhD) program, 7th October 2025, Main Building, Kampala Uganda, East Africa.
The parties from Makerere University and the University of Groningen meeting in the Vice Chancellor’s Boardroom.

The discussion promptly formed the core structure of the program: a four-year PhD (or three if the master’s was research-based), with supervision duties split 50-50% between the two institutions. A key feature is the mobility requirement, stipulating that PhD candidates would spend a total of six months in the Netherlands, potentially divided into two three-month periods. Crucially, the University of Groningen confirmed there would be no teaching requirement during this stay, allowing students full access to focus on their research. A major financial hurdle was overcome with the adoption of a fee-waiver policy; Makerere would waive tuition for incoming Groningen candidates, and Groningen would reciprocate for Makerere‘s students, significantly boosting the program’s financial viability.

Prof. Sarah Ssali (R) presents a Mak Souvenir to Dr. Anita Veltmaat. Strategic meeting between Makerere University and the University of Groningen, Netherlands to move beyond existing collaborations and formalize a new Double Doctorate (PhD) program, 7th October 2025, Main Building, Kampala Uganda, East Africa.
Prof. Sarah Ssali (R) presents a Mak Souvenir to Dr. Anita Veltmaat.

However, the critical issue of the stipend remained. Dr. Anita Veltmaat explained that to meet the required living standard of approximately €1,875 per month in Groningen, the incoming candidate must secure a partial external scholarship of around €250 per month. The positive news is that if the candidate secures this minimum scholarship, the University of Groningen is prepared to top up the amount to the full living standard for the six months the student spends in the Netherlands. It was noted that this initial financial hurdle might be simplified for Makerere students, as many are already staff members receiving a salary, which could help cover the required €250.

The meeting in session. Strategic meeting between Makerere University and the University of Groningen, Netherlands to move beyond existing collaborations and formalize a new Double Doctorate (PhD) program, 7th October 2025, Main Building, Kampala Uganda, East Africa.
The meeting in session.

The path forward was clear: it was to complete the agreement template guided by the setup committee from both institutions. The plan culminated in scheduling an online follow-up meeting for Tuesday, November 11th, to review the first revision of the agreement, capping a highly constructive discussion that solidified the two universities’ shared future in graduate education.

The Team from Makerere University from Left to Right: Dr. Ruth Nsibirano, Dr. Racheal Nuwagaba, Dr. Patricia Ndugga, Dr. Stella Achen, Dr. Joseph Watuleke, and Ms. Agatha Ainemukama. Strategic meeting between Makerere University and the University of Groningen, Netherlands to move beyond existing collaborations and formalize a new Double Doctorate (PhD) program, 7th October 2025, Main Building, Kampala Uganda, East Africa.
The Team from Makerere University from Left to Right: Dr. Ruth Nsibirano, Dr. Racheal Nuwagaba, Dr. Patricia Ndugga, Dr. Stella Achen, Dr. Joseph Watuleke, and Ms. Agatha Ainemukama.

Makerere University was represented by Prof. Sarah Ssali, the Deputy Vice Chancellor in charge of Academics Affairs; Dr. Ruth Nsibirano, Head of the Department of Gender Studies; Dr. Patricia Ndugga, School of Statistics; Dr. Stella Achen and Dr. Joseph Watuleke, School of Distance and Lifelong Learning; Agatha Ainemukama, School of Engineering; Racheal Nuwagaba, School of Psychology; Awel Uwihanganye, Martine Rugamba, and Hawa Ndagire from the Advancement Office; and Muhammad Kiggundu from the Institute of Gender and Development Studies.

Prof. Sarah Ssali (R) presents a Mak Souvenir to Mrs. Alette Arendshorst. Strategic meeting between Makerere University and the University of Groningen, Netherlands to move beyond existing collaborations and formalize a new Double Doctorate (PhD) program, 7th October 2025, Main Building, Kampala Uganda, East Africa.
Prof. Sarah Ssali (R) presents a Makerere Souvenir to Mrs. Alette Arendshorst.

The University of Groningen was represented by Dr. Dinie Bouwman, Senior Policy Advisor, Internationalization and Quality Assurance; Dr. Anita Veltmaat, Faculty of Social Behavior and Social Sciences, Department of International Studies, involved in mentorship programs for women; and Dr. Alette Arendshorst, Faculty of Behavioral and Social Sciences, working on graduation/collaboration for students/staff.

Mak Editor

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Makerere and Nelson Mandela University Move to Actualize Existing MoU

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Prof. Winston Tumps Ireeta (6th L) and Prof. Azwinndini Muronga (5th L) with the delegation from NMU and officials from Makerere after the meeting on 7th October 2025. Delegation from Nelson Mandela University (NMU), South Africa meeting with officials from Makerere University on 7th October 2025, Kampala Uganda, East Africa.

Makerere University on Tuesday, 7th October 2025 hosted a delegation from Nelson Mandela University (NMU), South Africa in the Vice Chancellor’s Boardroom in a bid to strengthen academic partnerships and operationalize their existing Memorandum of Understanding (MoU).

The delegation, led by Prof. Azwinndini Muronga, Deputy Vice Chancellor: Research, Innovation and Internationalisation, NMU, aimed to turn earlier agreements into actionable collaborations and build sustainable partnerships with various colleges.

The Acting (Ag.) Deputy Vice Chancellor; Finance and Administration, Prof. Winston Tumps Ireeta, provided an overview of the institution’s structure—nine colleges, two schools, and two institutes—while acknowledging the challenges of maintaining excellence amid resource limitations and post-pandemic recovery. He emphasized that collaboration must serve the broader goal of research-driven development, calling for teamwork and resilience among African universities. “We have to work together to sustain high academic standards and contribute to the continent’s progress,” he noted.

Prof. Winston Tumps Ireeta (L) presents a Mak necktie to Prof. Azwinndini Muronga (R). Delegation from Nelson Mandela University (NMU), South Africa meeting with officials from Makerere University on 7th October 2025, Kampala Uganda, East Africa.
Prof. Winston Tumps Ireeta (L) presents a Mak necktie to Prof. Azwinndini Muronga (R).

Prof. Muronga spoke passionately about the NMU’s “African footprint agenda.” He urged both institutions to start with small, practical projects that can build confidence and momentum for larger initiatives.  “We must grow partnerships within Africa first,” he stated, “before we expand globally. True collaboration begins when both sides contribute equally, share capacity, and build self-reliance.”

Prof. Muronga also expressed interest in joint research projects, doctoral supervision, and shared grant applications, noting that NMU and Makerere are strategically positioned to lead regional academic innovation.

In her remarks, Prof. Judy Peter, Senior Director in the International Office at NMU emphasized the University’s commitment to African-centered collaboration and the importance of internationalizing the curriculum and expanding research capacity.

Prof. Peter underscored the importance of student mobility, joint supervision of postgraduate students, and the recruitment of talented African scholars, noting that such exchanges enrich both institutions’ academic communities. She also emphasized the need to internationalize the curriculum, particularly through virtual learning platforms and co-teaching models, to ensure broader accessibility and shared expertise.

Contributions also came from Prof. James Wokadala, Deputy Principal, College of Business and Management Sciences (CoBAMS), further amplified the need to “start small and build on existing collaborations.” He proposed developing a clear roadmap that defines short-term goals and identifies areas for mutual growth.

From the College of Health Sciences, Dr. Richard Idro, the Deputy Principal highlighted opportunities for fellowship, training and collaboration in clinical subjects, emphasizing the need for practical exchanges that benefit students and staff alike. He also addressed logistical challenges such as transportation and coordination, urging for targeted partnerships that can yield tangible results.

Some of the Makerere officials that attended the meeting from Left to Right: Prof. Yazidhi Bamutaze, Dr. Richard Idro, Prof. James Wokadala, Prof. Eric Awich Ochen, and Prof. Godfrey Akileng. Delegation from Nelson Mandela University (NMU), South Africa meeting with officials from Makerere University on 7th October 2025, Kampala Uganda, East Africa.
Some of the Makerere officials that attended the meeting from Left to Right: Prof. Yazidhi Bamutaze, Dr. Richard Idro, Prof. James Wokadala, Prof. Eric Awich Ochen, and Prof. Godfrey Akileng.

The meeting reaffirmed the universities’ commitment to collaboration in areas including faculty exchange for guest lectures, seminars, and sabbaticals; joint research and grant applications for regional and international funding; co-supervision of postgraduate students; virtual classroom exchanges; curriculum internationalization and exchange of academic materials; and capacity development for academic and administrative staff.

The teams also identified “quick-win” projects that could be implemented in the short term and agreed to establish a joint implementation team to monitor progress. Further discussions will explore funding mechanisms, including the possibility of leveraging programs like Erasmus+, to support student exchange and joint research initiatives.

In his closing remarks, Prof. Muronga reaffirmed Nelson Mandela University’s commitment to ensuring that the partnership yields visible outcomes. Both universities agreed that future engagements will be structured around mutual respect, accountability, and measurable results.

The meeting concluded on a note of optimism, with both institutions expressing confidence that their partnership will not only advance academic excellence but also contribute to Africa’s broader vision of educational and research self-reliance.

The meeting was attended by several officials from Makerere including; Prof. Eric Awich Ochen-Deputy Principal, College of Humanities and Social Sciences (CHUSS), Prof. Yazidhi Bamutaze-Deputy Principal, College of Agricultural and Environmental Sciences (CAES), Prof. Godfrey Akileng-Dean School of Business, Dr. Geoffrey Nuwagaba-CoBAMS, Mr. Martine Rugamba-Ag. Chief Advancement Office, and Ms. Hawa Kajumba-Advancement Office.

Eve Nakyanzi

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