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AR Department Refresher Seminar Builds Teamwork and Social Cohesion for Improved Service Delivery

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Members of Staff from the Department of the Academic Registrar (AR) at Makerere University have been urged to build strong teamwork with social cohesion in order to improve on service delivery. This was at the Departmental Refresher Seminar held on 14th and 15th March 2019 at Hotel Africana; to develop a deeper understanding and appreciation of roles and responsibilities as well as aligning the Department to suit the Collegiate system.

The two-day Seminar was officially opened by the Deputy Vice Chancellor (Academic Affairs), Dr. Umar Kakumba under the theme: Institutional Cohesion and team work for improved service delivery.

The Deputy Vice Chancellor (Academic Affairs), Dr. Umar Kakumba addressing participants at Hotel Africana.

According to the Deputy Registrar (Undergraduate Admissions and Records Division) Mr. Charles Ssentongo, the Seminar was geared towards helping staff appreciate the theme through;

  •  Harmonizing Departmental operations under the Collegiate system
  •  Enhancing the working relationship between Departmental staff and other members of staff (Academic, Administrative and Support) in the university
  • Re-orienting staff who were appointed to act as College Registrars into the roles and responsibilities of the Department of the Academic Registrar

Dr. Umar Kakumba applauded the leadership of the Academic Registrar’s Department for the thoughtful decision to bring the team together to discuss and reflect on their Unit specific and departmental responsibilities as well as their allegiance to the university.

Participants posing for a group photo with the Deputy Vice Chancellor (Academic Affairs), Dr. Umar Kakumba

Re-echoing the seminar theme, Dr. Kakumba said that team building and social cohesion are important factors in driving the institution’s goal and objectives. “As a scholar of organizational behavior, I am happy to mention that the theme blends harmoniously well with the pertinent factors of institutionalizing the university,” he said.

According to Dr. Kakumba, organizations are built on four (4) core blocks of; Vision, mission, goal and people. Institutions work towards achieving their goals and aspirations. To achieve this, they develop a vision with achievable objectives; a mission that captures the institution’s identity; and a goal that provides an explanation for the institution’s existence.

“Institutions are built on human systems, not on walls, or blocks. Without the human side enterprise, you cannot go anywhere. The people you employ must be nourished like babies. Seminars, workshops, conferences, retreats, are very critical in feeding the human enterprise,” he stated.

Members of staff from Certificate and Ceremonies Division posing for a photo with the Academic Registrar.

The Academic Registrar, Mr. Alfred Namoah Masikye thanked members of staff for the great work they are doing for the university and the Department. He encouraged them to always exercise the highest level of integrity when performing their daily duties. In the Same spirit, he applauded the team that developed the Departmental Strategic plan of 2020-230

He described the Department of Academic Registrar as a sensitive place dealing with student academic records. He therefore urged staff to perform their work diligently to the satisfaction of both the employer (government, university) and the client (students, parents, sponsors and investors).

“As the Department, we have registered success in the mandate that we are supposed to perform because of your hard work. I appreciate your commitment to your roles and obligations. I believe that we can do better. We are holding this Refresher Seminar to improve further,” he said.

The Facilitator, Mrs Alice Mubiru emphasizing her points

He advised staff to love and appreciate their jobs when he said, “Makerere University has nurtured us.  We have been able to educate our children and care for our wellbeing. Let us value the jobs that we have and perform to our best.”

The Facilitator, Mrs Alice Mubiru advised participants to always focus on applying for jobs that suit their interests and abilities. “If you want to excel at your work, it is important to do a job in line with your interest and ability.”

The Refresher Seminar was an interactive session with participants sharing knowledge, professional experiences and enhancing individual capacity development.  

Participants were able to reflect on the importance of the various policies that are critical in the execution of the mandate of the Department of the Academic Registrar.

Mrs. Patience Rubabinda Mushengyezi discussing the various policies in the Academic Registra's Department.

In a presentation, the Deputy Registrar (Senate Division), Mrs. Patience Rubabinda Mushengyezi encouraged members of staff to read and understand the University policies that govern their respective roles.

“The Department has a policy on admissions, registration, students’ loads, policies on withdrawal and policies on retakes. Since we are dealing with students, we need to be familiar with these policies to avoid mistakes. These policies help us to interpret the University mandate, goals and objectives. The policies help us to enforce university rules,” she emphasized.

Discussing the role of the Department of Academic Registrar in enhancing public relations at Makerere University; the Principal Public Relations Officer Ms. Ritah Namisango urged staff to always have a sense of belonging to Makerere University.

The Deputy Registrar (Undergraduate Admissions and Records Division) Mr. Charles Ssentongo with some of the participants.

She asked staff to guard against actions that tarnish the university image and reputation and advised them on the proper and professional use of communication platforms while sending a formal communication on behalf of the University.

“Poor customer care, missing marks, not responding to complaints in time, students and staff strikes, students who have satisfied requirements missing on the Graduation list, are some of the actions that have negatively impact the University’s reputation among its publics,” she mentioned.

In a presentation on Customer care, Ms. Namisango highlighted the need to train University staff on customer care. According to her, customer care is a vital element of institution-client relationship and can strongly impact the operations of the institution and its image.

The Principal Public Relations Officer Ms. Ritah Namisango  highlighting the need to train staff on customer care.

“We should serve our clients (students, fellow staff, partners, investors, parents) with a positive attitude and humility. The way we handle them either strengthens or weakens our reputation, builds or destroys our image and promotes or negatively affects the Makerere University brand,” she said.

“Remember that our actions; whether individual or departmental, will impact the university. Excellent customer care service leads to a wonderful Public Relations Strategy. Always remember to treat people well. Be kind to your customers so that they appreciate your services,” she added.

Ms. Ruth Iteu, presenting  the expectations of  department on the ICT Systems.

To develop a deep understanding and appreciation of the mandate of the Academic Registrar, the participants listened to unit specific presentations from the following Divisions/Sections:  

  • Undergraduate Admissions and Records by  Deputy Registrar, Mr. Charles Ssentong
  • Examinations and Transcripts by Deputy Registrar, Mr. Tom. L. Otim
  • Certificates, Ceremonies and Publications, Ms. Dorothy Kabanda
  • Experiences, Work Load and Expectations at the College level, Dr. Alfred Tingo
  • Application avenues, processes and requirements for application, Ms. Hellen Ssali
  • The Role of the Central Office by Mr. Thomas Baguma
  • Available Systems in the ICT Division and demonstrations of AIMS, Ms. Ruth Iteu
  • Budgeting and accounts procedures in Accounts Division, Ms. Maria N. Kigonvu

In the wrap up session, the members emphasized the need to review the Structure of the Department of the Academic Registrar; recruit Registrars at the School level for enhanced delivery at the College level; lobby for increased financial resources allotted to the Department; hold a Training in Public Relations and Customer Care; budget for Annual Capacity building programmes among other proposals.

Article by: Proscovia Nabatte, Mak Public Relations office

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Press Release: Semester II Set to Start 10th Feb, 76th Graduation Dates Confirmed

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An older photo of the Main Building, Makerere University, Kampala Uganda as seen from across the Freedom Square. Date taken: 22nd October 2012. Kampala Uganda, East Africa.

Kampala, Uganda – 20th January 2026Makerere University has postponed its opening date for Semester Two of Academic Year 2025/2026 from the earlier communicated 24th January 2026 to 10th February 2026.

This adjustment is in response to the Ministry of Education and Sports directive to all Schools and Education Institutions to postpone re-opening until 10th February 2026. Consequently, Semester Two at Makerere University will now run from 10th February 2026 until 6th June 2026. Attached is the detailed Calendar for Semester Two 2025/2026.

Confirmed dates for the 76th Graduation Ceremony

Makerere University also wishes to inform the general public that Makerere’s 76th Graduation Ceremony will be held from Tuesday 24th February 2026 to Friday 27th February 2026.

Specifics including the graduation schedules and standard operating procedures for participants will be communicated officially in due course.

Please see downloads for the statement, Ministry directive and revised calendar.

Mak Editor

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Advert: Admissions for Diploma/Degree Holders under Private Sponsorship 2026/27

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The Academic Registrar, Makerere University invites applications from Ugandan, East African and international applicants for the undergraduate under the private sponsorship scheme for the 2026/2027 Academic Year.

Each applicant should:

EITHER

Hold at least a Second Class/Credit (or equivalent classification) Diploma or otherwise as specified in the Diploma Holders’ requirements from a recognised chartered institution, relevant to the programme applied for. Certified copies of academic transcripts and certificates (not photocopies of certified copies) from the awarding institutions and one passport size photograph must be submitted to Office 315 level three (3) Senate Building after applying online. 

OR

Be a Graduate from a RECOGNISED CHARTERED UNIVERSITY. Certified copies of academic transcripts and certificates (not photocopies of certified copies) from the awarding Institutions and one Passport size photography MUST be submitted to Office 315, Level three (3) Senate Building after applying online.

N.B. Applicants will be responsible for verification of their academic documents from the awarding Institutions after admission.

 Other relevant information can be obtained from UNDERGRADUATE ADMISSIONS OFFICE, LEVEL 3, SENATE BUILDING OR CAN BE found on the University Website

Diploma Holder applicants who hold class three (3) diploma certificates or Pass Diplomas are not eligible for admission and therefore should not apply, except where stated in the Diploma Holders requirements. 

HOW TO APPLY                                                    

Applications shall be submitted online using the ACMIS system for all applicants. Diploma/degree holders and internationals will have to submit certified copies of their transcripts and certificates and a passport size photograph to Office 315, Level 3, Senate Building after submitting the application online and payment of application fees.                                                    

OTHER RELEVANT INFORMATION CAN BE OBTAINED FROM UNDERGRADUATE ADMISSIONS OFFICE, LEVEL 3, SENATE BUILDING, MAKERERE UNIVERSITY WITH EFFECT FROM 5th JANUARY, 2026.  

A NON-REFUNDABLE APPLICATION FEE OF SHS.55,000/= FOR UGANDAN AND EAST AFRICAN APPLICANTS OR $76.5 OR EQUIVALENT FOR INTERNATIONALS, (UGX.286,250=) PLUS BANK CHARGEs SHOULD BE PAID IN ANY OF THE BANKS USED BY UGANDA REVENUE AUTHORITY (URA)                                           

CANDIDATES WHO HOLD GRADES X, Y, Z, 7 AND 9 OF ‘O’LEVEL RESULTS SHOULD NOT APPLY BECAUSE THEY ARE NOT ELIGIBLE FOR ADMISSION.     

ONLINE APPLICATION PORTAL USER GUIDE                                                

Applicants should access the Institution’s Admissions URL https://apply.mak.ac.ug

  • Signup using full name, e-mail and Mobile Number.  Please note that your name must be similar to the one on your supporting academic documents for your application to be considered valid.  If you changed your names please go to Senate Building Office 611 with a deed poll and gazette supporting the name change.                                       
  • A password will be sent to both your e-mail and mobile number.                                         
  • The system will prompt you to change the password to the one you can easily remember.             
  • To fill a form (all form sections must be filled)the applicant clicks on the APPLY NOW button displayed on the running scheme.
  • Obtain a pay reference nunber(PRN)  after submitting the application.
  • Make a payment at any of the banks used by Uganda Revenue Authority.                                        

MOBILE MONEY PAYMENT STEPS:                                                 

1.   Dial *272*6# on Mtn or Airtel                             

2.   Select option 3-Admission                                     

3.   Select option 3 Pay Fees                          

4.  Enter reference number obtained from Application portal                                      

5.  Details of Application form will be confirmed                                

6. Enter PIN to confirm payment                              

The closing date for receiving applications was extended to Friday 27th February, 2026.

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Advert for the Position of the Second Deputy Vice Chancellor

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Front View of the reconstructed Main Building, Makerere University. Date Taken 8th November 2024. Kampala Uganda, East Africa.

Makerere University is governed by the Universities and Other Tertiary Institutions Act, Cap 262. The University is seeking applications from suitably qualified applicants for the position of Second Deputy Vice-Chancellor. The Second Deputy Vice Chancellor holds a pivotal role in financial governance, institutional planning, and administrative leadership.

1.        POSITION:  SECOND DEPUTY VICE-CHANCELLOR

2.        SALARY SCALE: PU2

3:        DUTY STATION: MAKERERE UNIVERSITY

  4.       ROLE

The Second Deputy Vice-Chancellor will report to the Vice–Chancellor and shall:

  1. Assist the Vice Chancellor in performance of his or her functions and in that regard shall oversee the finances and administration of the University;
  2. Be responsible for the Planning and Development of the University and,
  3. Perform such other functions that may be delegated to him or her by the Vice Chancellor or assigned by the University Council.

5.         PURPOSE OF THE JOB

To provide strategic leadership and ensure efficient and sound financial, human and fiscal resources management in the University.

6.         DUTIES AND RESPONSIBILITIES

  1. Provide leadership in Strategic planning and governance, leadership and administrative experience, Human resource and performance Management, Stakeholder engagement and collaboration.
  2. Provide leadership in preparation and implementation of the University’s recurrent and capital budgets.
  3. Monitor the development and implementation of the University’s accounting procedures, manuals and other documents relating to financial control and Management as per approved financial regulations.
  4. Oversee income and expenditure of all income generating units of the University.
  5. Coordinate the production of the University-wide Financial Reports by Colleges and Units.
  6. Management of human resources in the University.
  7. Oversee the management of University Estates and Assets.

7.  CANDIDATE SPECIFICATION

  1. Hold a PhD or any other academic doctorate.
  2. Be at the rank of associate or full professor level in an institution whose academic ranking is comparable with that of Makerere University as accepted by Senate.
  3. Be a Ugandan citizen within the age bracket of 40 to 65 years at the time of application.

7.1 Academic Qualifications

  1. Earned a Ph.D. or equivalent doctorate should be acceptable by Senate.
  2. At least five years of financial or administrative leadership experience at the level of school dean/director or higher in a higher education institution, public service, or corporate institutions.
  3. Supervised at least ten (10) postgraduate students (Master’s and Ph.D.) to completion. At least three of the students must be at the PhD level.

7.2 Strategic Planning and Governance

  1. Experience in leading large administrative teams at the level of dean or higher, demonstrating efficiency and productivity.
  2. Proven record in developing and executing strategic plans, aligning financial and administrative objectives with institutional goals.
  3. Evidence of developing and implementing financial policies that have improved financial efficiency, transparency, and risk management.
  4. Evidence of implementing organisational restructuring or process improvements to ensure operational efficiency.
  5. Ability to develop and implement institutional policies, ensuring compliance with national higher education and financial regulations.

7.3 Leadership & Administrative Experience

  1. Minimum 5 years of senior academic leadership in a recognized institution comparable with that of Makerere University, as accepted by Senate.
  2. Demonstrated experience in managing budgets exceeding UGX 500,000,000=, ensuring financial sustainability and accountability.
  3. Proven ability to mobilize resources, secure grants, and attract external funding to support institutional growth.
  4. Experience in conducting financial forecasting, cost control measures, and investment strategies to optimize institutional resources.
  5. Track record of leading financial audits and compliance assessments in alignment with national and international financial regulations.
  6. Experience in handling procurement, asset management, and infrastructure development, ensuring transparency and value for money.

7.4       Human Resource and Performance Management

a)          Track record of leading workforce planning, recruitment, and talent development strategies, ensuring a high-performance institutional culture.

  • Experience in implementing performance-based appraisal systems, leading to improved staff efficiency and accountability.
  • Proven ability to foster industrial harmony, resolving labour disputes and improving employer-employee relations.

7.5        Infrastructure Development and Resource Optimization

  1. Experience in overseeing capital development projects, ensuring timely delivery and cost efficiency.
  2. Track record of overseeing the maintenance and expansion of university facilities, enhancing institutional infrastructure.
  3. Proven ability to negotiate and manage contracts for outsourced services, ensuring cost-effectiveness and quality standards.

7.6          Digital Transformation and ICT Integration

  1. Experience in integrating ICT solutions in financial and administrative operations, improving service delivery and efficiency.
  2. Evidence steering the automation of financial, procurement, and HR systems, reducing paperwork and improving real-time decision making.
  3. Proven ability to implement cybersecurity measures that safeguard institutional financial and administrative data.

7.7          Stakeholder Engagement & Collaboration

  1. Demonstrated experience in building partnerships with government agencies, donors, private sector investors, and international organizations to enhance institutional funding.
  2. Proven ability to engage faculty, students, and staff in financial decision-making, ensuring transparency and inclusivity.
  3. Experience in negotiating contracts, partnerships, and collaborations that have led to financial and administrative growth.

7.8        Personal Attributes

  1. High level of integrity, transparency, and ethical leadership, with a record of financial prudence.
  2. Strong analytical, problem-solving, and decision-making skills, backed by evidence of successfully managing complex financial and administrative challenges.
  3. Excellent communication, negotiation, and interpersonal skills, ensuring effective stakeholder engagement.
  4. A visionary leader with the ability to drive financial sustainability. administrative efficiency, and institutional growth.

8.         REMUNERATION

An attractive remuneration package that is in accordance with Makerere University terms and conditions of service.

9.         TENURE

The Second Deputy Vice Chancellor shall hold office for a period of five years   and shall be eligible for re-appointment for one more term.  

10.       METHOD OF APPLICATION

Interested applicants are invited to submit their application letters. The following documents shall comprise a complete application:

  1. A signed letter of application;
  2. A vision statement;
  3. Curriculum Vitae with contact details signed and dated by the applicant;
  4. Copies of required minimum number of publications;
  5. Certified copies of academic transcripts and certificates;
  6. Three (3) letters of recommendation;
  7. Copies of letters of appointment to leadership positions at the level of Dean of a School in a national accredited university or other academic institution;
  8.  A copy of the applicant’s National Identity Card or passport;
  9. A copy of the last clearance from the Inspector General of Government or other equivalent national body;
  10. Referees should be advised to send confidential reference letters, addressed to the Chairperson Search Committee for the Position of Second Deputy Vice Chancellor and delivered directly to the address below by 5:00 pm on Tuesday 13th January, 2026;
  11. The references should cover the following areas: the applicant’s academic credential, experience, leadership, managerial and administrative skills and personal integrity.

Both Hardcopy and Electronic (Email) applications shall be accepted.

  • Hardcopy applications: Both confidential letters and sealed applications marked “CONFIDENTIAL: POSITION OF SECOND DEPUTY VICE CHANCELLOR” should be addressed to:

SECRETARY SEARCH COMMITTEE

THE ACADEMIC REGISTRAR

MAKERERE UNIVERSITY

6TH Floor, ROOM 602, SENATE BUILDING

P.O.BOX 7062, KAMPALA, UGANDA

  • Electronic media (e-mail) applications should have all the above documents scanned and emailed to search.dvcfa@mak.ac.ug by 5.00 pm East African Standard Time on Tuesday 13th January, 2026.

Please note that:

  • Incomplete applications or applications received after the closing date and time will not be considered.
  • Only shortlisted applicants shall be contacted.

For more Information and inquiries:  Visit our website https://mak.ac.ug/search-for-dvcs OR email us on search.dvcfa@mak.ac.ug OR Call Telephone number: +256-414-532634 during working hours (between 8:00 am to 5:00 pm Monday to Friday).

MAKERERE UNIVERSITY IS AN EQUAL OPPORTUNITY EMPLOYER

Prof. Mukadasi Buyinza

ACADEMIC REGISTRAR

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