General
AR Department Refresher Seminar Builds Teamwork and Social Cohesion for Improved Service Delivery
Members of Staff from the Department of the Academic Registrar (AR) at Makerere University have been urged to build strong teamwork with social cohesion in order to improve on service delivery. This was at the Departmental Refresher Seminar held on 14th and 15th March 2019 at Hotel Africana; to develop a deeper understanding and appreciation of roles and responsibilities as well as aligning the Department to suit the Collegiate system.
The two-day Seminar was officially opened by the Deputy Vice Chancellor (Academic Affairs), Dr. Umar Kakumba under the theme: Institutional Cohesion and team work for improved service delivery.
According to the Deputy Registrar (Undergraduate Admissions and Records Division) Mr. Charles Ssentongo, the Seminar was geared towards helping staff appreciate the theme through;
- Harmonizing Departmental operations under the Collegiate system
- Enhancing the working relationship between Departmental staff and other members of staff (Academic, Administrative and Support) in the university
- Re-orienting staff who were appointed to act as College Registrars into the roles and responsibilities of the Department of the Academic Registrar
Dr. Umar Kakumba applauded the leadership of the Academic Registrar’s Department for the thoughtful decision to bring the team together to discuss and reflect on their Unit specific and departmental responsibilities as well as their allegiance to the university.
Re-echoing the seminar theme, Dr. Kakumba said that team building and social cohesion are important factors in driving the institution’s goal and objectives. “As a scholar of organizational behavior, I am happy to mention that the theme blends harmoniously well with the pertinent factors of institutionalizing the university,” he said.
According to Dr. Kakumba, organizations are built on four (4) core blocks of; Vision, mission, goal and people. Institutions work towards achieving their goals and aspirations. To achieve this, they develop a vision with achievable objectives; a mission that captures the institution’s identity; and a goal that provides an explanation for the institution’s existence.
“Institutions are built on human systems, not on walls, or blocks. Without the human side enterprise, you cannot go anywhere. The people you employ must be nourished like babies. Seminars, workshops, conferences, retreats, are very critical in feeding the human enterprise,” he stated.
The Academic Registrar, Mr. Alfred Namoah Masikye thanked members of staff for the great work they are doing for the university and the Department. He encouraged them to always exercise the highest level of integrity when performing their daily duties. In the Same spirit, he applauded the team that developed the Departmental Strategic plan of 2020-230
He described the Department of Academic Registrar as a sensitive place dealing with student academic records. He therefore urged staff to perform their work diligently to the satisfaction of both the employer (government, university) and the client (students, parents, sponsors and investors).
“As the Department, we have registered success in the mandate that we are supposed to perform because of your hard work. I appreciate your commitment to your roles and obligations. I believe that we can do better. We are holding this Refresher Seminar to improve further,” he said.
He advised staff to love and appreciate their jobs when he said, “Makerere University has nurtured us. We have been able to educate our children and care for our wellbeing. Let us value the jobs that we have and perform to our best.”
The Facilitator, Mrs Alice Mubiru advised participants to always focus on applying for jobs that suit their interests and abilities. “If you want to excel at your work, it is important to do a job in line with your interest and ability.”
The Refresher Seminar was an interactive session with participants sharing knowledge, professional experiences and enhancing individual capacity development.
Participants were able to reflect on the importance of the various policies that are critical in the execution of the mandate of the Department of the Academic Registrar.
In a presentation, the Deputy Registrar (Senate Division), Mrs. Patience Rubabinda Mushengyezi encouraged members of staff to read and understand the University policies that govern their respective roles.
“The Department has a policy on admissions, registration, students’ loads, policies on withdrawal and policies on retakes. Since we are dealing with students, we need to be familiar with these policies to avoid mistakes. These policies help us to interpret the University mandate, goals and objectives. The policies help us to enforce university rules,” she emphasized.
Discussing the role of the Department of Academic Registrar in enhancing public relations at Makerere University; the Principal Public Relations Officer Ms. Ritah Namisango urged staff to always have a sense of belonging to Makerere University.
She asked staff to guard against actions that tarnish the university image and reputation and advised them on the proper and professional use of communication platforms while sending a formal communication on behalf of the University.
“Poor customer care, missing marks, not responding to complaints in time, students and staff strikes, students who have satisfied requirements missing on the Graduation list, are some of the actions that have negatively impact the University’s reputation among its publics,” she mentioned.
In a presentation on Customer care, Ms. Namisango highlighted the need to train University staff on customer care. According to her, customer care is a vital element of institution-client relationship and can strongly impact the operations of the institution and its image.
“We should serve our clients (students, fellow staff, partners, investors, parents) with a positive attitude and humility. The way we handle them either strengthens or weakens our reputation, builds or destroys our image and promotes or negatively affects the Makerere University brand,” she said.
“Remember that our actions; whether individual or departmental, will impact the university. Excellent customer care service leads to a wonderful Public Relations Strategy. Always remember to treat people well. Be kind to your customers so that they appreciate your services,” she added.
To develop a deep understanding and appreciation of the mandate of the Academic Registrar, the participants listened to unit specific presentations from the following Divisions/Sections:
- Undergraduate Admissions and Records by Deputy Registrar, Mr. Charles Ssentong
- Examinations and Transcripts by Deputy Registrar, Mr. Tom. L. Otim
- Certificates, Ceremonies and Publications, Ms. Dorothy Kabanda
- Experiences, Work Load and Expectations at the College level, Dr. Alfred Tingo
- Application avenues, processes and requirements for application, Ms. Hellen Ssali
- The Role of the Central Office by Mr. Thomas Baguma
- Available Systems in the ICT Division and demonstrations of AIMS, Ms. Ruth Iteu
- Budgeting and accounts procedures in Accounts Division, Ms. Maria N. Kigonvu
In the wrap up session, the members emphasized the need to review the Structure of the Department of the Academic Registrar; recruit Registrars at the School level for enhanced delivery at the College level; lobby for increased financial resources allotted to the Department; hold a Training in Public Relations and Customer Care; budget for Annual Capacity building programmes among other proposals.
Article by: Proscovia Nabatte, Mak Public Relations office
General
From Campus to Career: Makerere Advancement Office, 91st Guild and the DFCU Foundation Equip Students with Financial and Employability Skills
On 4th December, 2025, over 200 final-year students gathered at the School of Pharmacy Auditorium for the highly engaging Career & Financial Literacy Symposium, hosted by the 91st Students’ Guild, in partnership with the Makerere Advancement Office and the DFCU Foundation.
The symposium centred on student advancement through strategic partnership, convening students, administrators and development partners for a practical conversation on career readiness, financial literacy, employability, and personal development.
Advancement Through Partnerships
Speaking on behalf of the Makerere Advancement Office, Mr Awel Uwihanganye, Chief Advancement Officer, underscored the importance of partnerships such as the one with DFCU Foundation. He highlighted their importance in equipping students with marketplace skills and opportunities vital for individual growth after University.
He reflected on the university journey as a formative period for ideas, innovation, and lifelong relationships, noting that:
“University is where impressions are made, and future networks are born. The friendships, character, and collaborations you develop here become foundations for careers, enterprises and leadership later in life.”
Mr. Uwihanganye encouraged students to embrace entrepreneurship, creativity and innovation, arguing that the emerging workforce is driven by technology, multi-tasking ability and idea generation rather than traditional single-path employment. He challenged students to build businesses, use digital platforms productively, and regard employment as only one income stream, not the only one.
The Student Perspective — Discipline, Skills and Trust
Speaking on student growth and personal development, Dr. Rodney Rugyema, Deputy Dean of Students, highlighted the realities facing new graduates, especially those entering the job market for the first time. With humour and honesty, he urged students to approach growth intentionally and responsibly.
He called for delayed gratification, financial discipline and long-term decision-making, reminding students that wealth is built, not wished for. He emphasised the importance of skills beyond academic papers, stating that students must be equipped to create value, adapt, learn continuously, and gain competence relevant to modern work demands.
Dr. Rugyema underscored that trust, integrity and reliability remain the most non-negotiable pillars of professional advancement.
“Let people trust you enough to lend you an opportunity. Be a person who delivers. Your reputation is currency; it travels to rooms you are not in.” He noted
Financial Literacy for the Next Generation
The keynote training session was delivered by Mr. Simon Omara, Business Advisor representing the DFCU Foundation, who walked students through a highly practical presentation on financial planning, savings culture, credit management, record-keeping, career positioning and entrepreneurship.
With more than 10,000 graduates annually and less than 35% securing employment within the first year, Mr. Omara challenged students to practice financial and career ownership early. His presentation explored:
Key Competencies Students Must Build
- Financial management with a focus on budgeting, saving, and investing early
- Career readiness, CV development, interview skills, and personal branding
- Entrepreneurship and income diversification
- Record keeping and credit management
- Professional conduct and workplace preparation
He reminded students that the future belongs to those who are financially literate, skilled, trusted and entrepreneurial. Through relatable examples and actionable frameworks such as the 70–20–10 rule, the 7-second CV scan, and the 90-day post-graduation growth plan, Mr. Omara equipped participants with practical knowledge they could act upon immediately.
Why This Symposium Matters
This event stands as a testament to the power of partnership-driven student advancement, a core mandate of the Makerere Advancement Office. By convening industry partners like DFCU Foundation, the University continues to ensure that students graduate not only with knowledge, but with tools and readiness for opportunity.
The symposium strengthened linkages between academia and the labour market, expanded students’ perspective on financial independence, and emphasised the value of entrepreneurship, networks and character in shaping future leadership
The Makerere Advancement Office remains committed to facilitating opportunities that empower students to thrive beyond the gates of the University, through partnerships, mentorship, capacity-building, and exposure to real-world skillsets.
“ A degree alone is no longer enough. With partnership, preparation and purpose, our students can build futures anchored in knowledge, opportunity and resilience.” Mr Awel Uwihanganye noted during his remarks.
Caroline Kainomugisha is the Communications Officer, Makerere Advancement Office
Makerere University on 3rd December, 2025 hosted the Tumusiime Mutebile Annual Lecture, a tradition established to honour the life and legacy of the late Prof. Emmanuel Tumusiime-Mutebile, an outstanding alumnus and former Governor of the Bank of Uganda who passed away in 2022. The lecture not only reflects on his remarkable contribution to Uganda’s economic leadership, but also highlights how innovation, resilience, and intergenerational vision can shape Africa’s future.
This year’s edition was anchored on three key pillars—intergenerational leadership, economic resilience, and the power of innovation—themes that defined Prof. Mutebile’s career and continue to influence national development. Through this annual series, the University upholds his memory while also celebrating other African leaders whose work has left a lasting mark on the continent, using their legacies to inspire thoughtful dialogue, policy reflection, and the next generation of transformative thinkers.
Celebrating an Enduring Legacy
In her remarks, the Acting Vice Chancellor, Prof. Sarah Ssali, reflected on Prof. Mutebile’s lifelong commitment to excellence, integrity, and the transformative power of education. She highlighted his journey from a student leader at Makerere to one of the country’s most influential economic thinkers, noting how his leadership in monetary policy, fiscal reform, and economic stabilization reshaped Uganda’s economic trajectory.
Prof. Ssali emphasized that this public lecture series not only honours Mutebile’s legacy but also bridges academia and practice—challenging students, scholars, and national leaders to pursue knowledge that serves the public good. She expressed gratitude to the Bank of Uganda under Dr. Michael Atingi-Ego, dfcu Bank, the GRO Foundation, the Mutebile family, and the Advancement Office for their continued support in sustaining a platform that nurtures economic thought leadership and inspires future generations.
Rt. Hon. Emeritus Amama Mbabazi, a lifelong friend and contemporary of the late Prof. Emmanuel Tumusiime-Mutebile, delivered a deeply personal reflection during the lecture. He recalled their shared beginnings as young student leaders at Makerere, their early political activism, and the historical moments that shaped both their lives and the nation. Speaking as both confidant and colleague, he emphasized Mutebile’s disciplined approach to economic policy, his unwavering belief in strong, accountable institutions, and his commitment to evidence-based, long-term decision making. Mbabazi outlined three pillars of Mutebile’s legacy—policy integrity, institutional strength, and leadership that prepares the next generation—values he affirmed are central to the work of the Tumusiime Foundation, which he now chairs.
He underscored the critical role of the private sector in Africa’s transformation, stressing the need for productivity-driven economies, skilled young people, and policy ecosystems that encourage innovation. He further called for intergenerational leadership that deliberately transfers knowledge, builds enduring institutions, and creates real opportunities for young Africans to lead. In closing, he urged academia, policymakers, and industry to work in partnership, noting that Africa’s progress depends on disciplined leadership, investment in human capital, and a shared commitment to building a future stronger than the present.
Fiscal Policies that have stood the test of time
The Governor of the Bank of Uganda, Dr. Michael Atingi-Ego, honored the late Prof. Emmanuel Tumusiime-Mutebile with a heartfelt tribute, praising him as “a great tree whose roots ran deep beneath the soil of this nation, nourishing all who followed.” He noted that Uganda continues to benefit from the “shade” of the policies Mutebile planted during his 21-year tenure—policies that stabilized the economy, strengthened institutions, and protected the financial system through multiple crises. He highlighted Mutebile’s role in restoring price stability through cash budgeting, bringing inflation down from triple digits to single digits, guiding the country through the 2008 global financial crisis with disciplined monetary policy, and maintaining public trust during the 2011 inflation spike through clear and transparent communication.
Dr. Atingi-Ego also credited him for steering Uganda safely through the COVID-19 pandemic by introducing liquidity support for banks, credit relief for borrowers, and targeted foreign exchange interventions. Reflecting on Mutebile’s long-term impact, the Governor remarked, “These are the ideas he planted—he never lived to enjoy the shade of the tree, but today, the country rests under it.” He further celebrated Mutebile’s commitment to innovation, citing the 2016 amendments to the Financial Institutions Act that unlocked agency banking, bancassurance, and Islamic banking—reforms that today anchor Uganda’s impressive financial inclusion gains.
Intergenerational Leadership blends agility and emotional intelligence
Eng. Dr. F. F. Tusubira delivered a compelling and deeply reflective keynote, grounding the theme “Intergenerational Leadership, Economic Resilience and the Power of Innovation” in both history and lived institutional experience. He expressed serious concern that although Africa is the world’s youngest continent—with over 65% of its population below 35—its systems continue to sideline young people from leadership and national decision-making, even as they are repeatedly called “leaders of tomorrow.” He argued that this generational exclusion is not merely unfair but dangerous, warning that nations cannot secure economic resilience while locking out the very demographic best equipped to navigate a rapidly evolving, technology-driven world.
Drawing on African proverbs, global case studies, and personal anecdotes from Makerere and national institutions, he demonstrated how younger generations bring idealism, agility, innovation, and risk-taking—qualities essential for competitiveness—while older generations contribute emotional intelligence, institutional memory and a heightened sense of danger. He emphasized that progress requires blending these strengths through deliberate structures: fair representation of youth in boards and executive spaces, shared decision-making, reverse mentorship, and an institutional culture that values every generational perspective.
Dr. Tusubira also highlighted the urgent need for education reform, criticizing the continent’s entrenched “learning to pass exams” culture and calling for systems that cultivate creativity, problem-solving, and technical capability. He cautioned that without investing in human capital, digital literacy, and inclusive innovation ecosystems, Africa risks losing the very foundation of future competitiveness. His message was clear and powerful: intergenerational leadership is not optional—it is a survival strategy for institutions, businesses, and nations, especially in an era where, as he quoted, “it is not the strongest who survive, but those most responsive to change.”
The lecture was further enriched by an engaging panel discussion, which was moderated by Prof. Edward Bbaale, the Principal, College of Business and Management Sciences. He opened the discussion by deliberately centering today’s students and emerging leaders, framing the session as an intellectual reflection on the life, values and legacy of the late Prof. Emmanuel Tumusiime-Mutebile. He positioned the lecture’s theme — Shaping Africa’s Future: Intergenerational Leadership, Economic Resilience and the Power of Innovation — as urgent and practical, and introduced a cross-disciplinary panel whose expertise mirrors that urgency: Eng. Dr. F. F. Tusubira, Mr. Charles Mudiwa the Managing Director Dfcu Bank, and Prof. Faisal Buyinza the Ag. Dean, School of Economics.
Prof. Bbaale’s moderation enabled panelists to offer guidance on structural and cultural barriers to youth inclusion, the role of institutions in building resilience, and how academia, industry and policy can work together to turn innovation into jobs and scalable solutions — all the while reserving time for direct audience engagement and practical policy takeaways. Collectively, the panelists urged dismantling age-biased barriers and credential rigidities, creating new entry points and “tables” for youth leadership, scaling finance and training for startups and agribusiness, reforming pedagogy to prioritise skills and creativity, and deepening public-private-academic partnerships so innovation becomes inclusive growth rather than isolated experimentation.
The Family’s heartfelt appreciation
Mrs. Betty Tumusiime-Mutebile delivered heartfelt closing remarks, offering gratitude on behalf of the family and the Tumusiime-Mutebile Foundation. Speaking with deep emotion, she reflected on the late Professor’s character—his honesty, humility, hard work, and unwavering commitment to service above self. She thanked Makerere University, the Bank of Uganda, the Foundation’s leadership, and the many friends and colleagues who have continued to uphold his legacy, noting that although nearly four years have passed since his departure, his memory remains vivid and powerful for the family.
She recalled his devotion to both his public duty and his home, sharing personal stories of his leadership within the family and his steadfast faith that shaped their daily lives. Mrs. Tumusiime-Mutebile also highlighted the Foundation’s ongoing work in youth skilling, ethical governance, and private-sector development—initiatives rooted in his own vision. She concluded by inviting continued partnership to sustain the legacy he built, and led the gathering in singing his favourite chorus, a tender tribute to a man whose influence, she said, endures through the lives he touched.
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