General
AR Department Refresher Seminar Builds Teamwork and Social Cohesion for Improved Service Delivery
Members of Staff from the Department of the Academic Registrar (AR) at Makerere University have been urged to build strong teamwork with social cohesion in order to improve on service delivery. This was at the Departmental Refresher Seminar held on 14th and 15th March 2019 at Hotel Africana; to develop a deeper understanding and appreciation of roles and responsibilities as well as aligning the Department to suit the Collegiate system.
The two-day Seminar was officially opened by the Deputy Vice Chancellor (Academic Affairs), Dr. Umar Kakumba under the theme: Institutional Cohesion and team work for improved service delivery.
According to the Deputy Registrar (Undergraduate Admissions and Records Division) Mr. Charles Ssentongo, the Seminar was geared towards helping staff appreciate the theme through;
- Harmonizing Departmental operations under the Collegiate system
- Enhancing the working relationship between Departmental staff and other members of staff (Academic, Administrative and Support) in the university
- Re-orienting staff who were appointed to act as College Registrars into the roles and responsibilities of the Department of the Academic Registrar
Dr. Umar Kakumba applauded the leadership of the Academic Registrar’s Department for the thoughtful decision to bring the team together to discuss and reflect on their Unit specific and departmental responsibilities as well as their allegiance to the university.
Re-echoing the seminar theme, Dr. Kakumba said that team building and social cohesion are important factors in driving the institution’s goal and objectives. “As a scholar of organizational behavior, I am happy to mention that the theme blends harmoniously well with the pertinent factors of institutionalizing the university,” he said.
According to Dr. Kakumba, organizations are built on four (4) core blocks of; Vision, mission, goal and people. Institutions work towards achieving their goals and aspirations. To achieve this, they develop a vision with achievable objectives; a mission that captures the institution’s identity; and a goal that provides an explanation for the institution’s existence.
“Institutions are built on human systems, not on walls, or blocks. Without the human side enterprise, you cannot go anywhere. The people you employ must be nourished like babies. Seminars, workshops, conferences, retreats, are very critical in feeding the human enterprise,” he stated.
The Academic Registrar, Mr. Alfred Namoah Masikye thanked members of staff for the great work they are doing for the university and the Department. He encouraged them to always exercise the highest level of integrity when performing their daily duties. In the Same spirit, he applauded the team that developed the Departmental Strategic plan of 2020-230
He described the Department of Academic Registrar as a sensitive place dealing with student academic records. He therefore urged staff to perform their work diligently to the satisfaction of both the employer (government, university) and the client (students, parents, sponsors and investors).
“As the Department, we have registered success in the mandate that we are supposed to perform because of your hard work. I appreciate your commitment to your roles and obligations. I believe that we can do better. We are holding this Refresher Seminar to improve further,” he said.
He advised staff to love and appreciate their jobs when he said, “Makerere University has nurtured us. We have been able to educate our children and care for our wellbeing. Let us value the jobs that we have and perform to our best.”
The Facilitator, Mrs Alice Mubiru advised participants to always focus on applying for jobs that suit their interests and abilities. “If you want to excel at your work, it is important to do a job in line with your interest and ability.”
The Refresher Seminar was an interactive session with participants sharing knowledge, professional experiences and enhancing individual capacity development.
Participants were able to reflect on the importance of the various policies that are critical in the execution of the mandate of the Department of the Academic Registrar.
In a presentation, the Deputy Registrar (Senate Division), Mrs. Patience Rubabinda Mushengyezi encouraged members of staff to read and understand the University policies that govern their respective roles.
“The Department has a policy on admissions, registration, students’ loads, policies on withdrawal and policies on retakes. Since we are dealing with students, we need to be familiar with these policies to avoid mistakes. These policies help us to interpret the University mandate, goals and objectives. The policies help us to enforce university rules,” she emphasized.
Discussing the role of the Department of Academic Registrar in enhancing public relations at Makerere University; the Principal Public Relations Officer Ms. Ritah Namisango urged staff to always have a sense of belonging to Makerere University.
She asked staff to guard against actions that tarnish the university image and reputation and advised them on the proper and professional use of communication platforms while sending a formal communication on behalf of the University.
“Poor customer care, missing marks, not responding to complaints in time, students and staff strikes, students who have satisfied requirements missing on the Graduation list, are some of the actions that have negatively impact the University’s reputation among its publics,” she mentioned.
In a presentation on Customer care, Ms. Namisango highlighted the need to train University staff on customer care. According to her, customer care is a vital element of institution-client relationship and can strongly impact the operations of the institution and its image.
“We should serve our clients (students, fellow staff, partners, investors, parents) with a positive attitude and humility. The way we handle them either strengthens or weakens our reputation, builds or destroys our image and promotes or negatively affects the Makerere University brand,” she said.
“Remember that our actions; whether individual or departmental, will impact the university. Excellent customer care service leads to a wonderful Public Relations Strategy. Always remember to treat people well. Be kind to your customers so that they appreciate your services,” she added.
To develop a deep understanding and appreciation of the mandate of the Academic Registrar, the participants listened to unit specific presentations from the following Divisions/Sections:
- Undergraduate Admissions and Records by Deputy Registrar, Mr. Charles Ssentong
- Examinations and Transcripts by Deputy Registrar, Mr. Tom. L. Otim
- Certificates, Ceremonies and Publications, Ms. Dorothy Kabanda
- Experiences, Work Load and Expectations at the College level, Dr. Alfred Tingo
- Application avenues, processes and requirements for application, Ms. Hellen Ssali
- The Role of the Central Office by Mr. Thomas Baguma
- Available Systems in the ICT Division and demonstrations of AIMS, Ms. Ruth Iteu
- Budgeting and accounts procedures in Accounts Division, Ms. Maria N. Kigonvu
In the wrap up session, the members emphasized the need to review the Structure of the Department of the Academic Registrar; recruit Registrars at the School level for enhanced delivery at the College level; lobby for increased financial resources allotted to the Department; hold a Training in Public Relations and Customer Care; budget for Annual Capacity building programmes among other proposals.
Article by: Proscovia Nabatte, Mak Public Relations office
The Deputy Vice Chancellor in charge of Academic Affairs (DVCAA) Prof. Sarah Ssali on 15th July 2026 commended the Research and Education Network for Uganda (RENU)’s Industrial Trainee Program, describing it as the perfect hands-on intervention for the future workforce. She made the comments while on a guided tour of RENU’s on-campus Lab facility where ten undergraduate students from Makerere and other Universities are undergoing a two-month practical training.
Origin of tour
The tour was prompted by a 24th June 2026 meeting with a RENU delegation led by CEO, Mr. Nicholas Mbonimpa, aimed at broadening the existing partnership with Makerere University beyond internet service provision to supporting teaching, learning and research activities. During the said meeting, Prof. Ssali expressed Makerere‘s desire to produce graduates that are not only academically grounded but also cognizant of the needs of the job market.
In his response then, Mr. Mbonimpa expressed RENU’s readiness to continue advancing digital transformation through advancing resilient connectivity, research infrastructure, and innovative initiatives that enhance teaching, learning, and research. He shared that the Senate Building’s computer network had been revamped in line with advancing resilient connectivity, and the initiative would be expanded to the College of Engineering, Design, Art and Technology (CEDAT) buildings and other premises subsequently.
The RENU CEO further highlighted that resilient connectivity forms a good basis for the proposed Open Radio Access Network (RAN) Architecture deployment set to be done within six months, so as to boost training of students in 5G and other technologies. Other initiatives discussed included training staff and students on acquisition of Open Researcher and Contributor ID (ORCID) to improve visibility of their publications and research output.
Training Program Lauded
Addressing student interns during the 15th July guided tour, the DVCAA who was accompanied by the 92nd Guild Speaker Rt. Hon. Trevis Mutatiina Muhwezi urged beneficiaries to harness all the technical and social opportunities accorded by the Program. “Not all students in your respective academic programmes had the benefit of being exposed to this kind of training so please make the most of it and utilize skills gained here beyond the classroom setting”.
The 2026 Industrial Trainee Program is equipping students with skills on how to diagnose and repair ICT equipment based on old and disused stock.
Prof Ssali was also toured the makerspace where solar-powered routers are manufactured and deployed to extend internet connectivity to both rural and urban locations. In 2023, RENU partnered with Mesh++, a Chicago-based connectivity solutions manufacturer, to manufacture solar-powered internet routers in Uganda. Since inception, over 200 units have been manufactured and deployed across various sites in Uganda, while over 80 units have been shipped to various African countries such as Malawi, Rwanda and South Sudan under the RENUMESH Technologies joint venture.
Partnerships Inspiring New Prototypes
The RENU CEO nevertheless pointed to a long turnaround time for shipping parts from the U.S. as one of the drawbacks hindering the product’s rapid deployment. As a result, RENU, in response to the Ugandan Government’s call for import substitution and local capacity development is developing a solar-powered internet router with some of the components sourced from Ugandan companies Innovex and Chloride Excide.
“Innovex will supply the Internet of Things (IoT) component to help RENU remotely monitor and control the router while Chloride Excide will provide the batteries” Mr. Mbonimpa explained. He added that some of the current lot of trainees were already running simulations on the prototype and proposing how the device can be further refined so as to increase its portability and reduce its price.
A call for Expansion
At the conclusion of the tour, Prof. Ssali who commended the use of modular Ugandan components for the prototype thanked the RENU team to exposing students to real-world technological deployments. She nevertheless urged the CEO and his team to expand the program’s intake beyond ten trainees and duration beyond the current two months so as to give students a richer experience.
The CEO RENUMESH Technologies Mr. Brian Masiga thanked the DVCAA for following up their 24th June meeting with the visit, which demonstrates that the University Management values students’ development of practical skills. He equally thanked Prof. Ssali for Management’s support to RENU activities and pledged to further refine the prototype to produce a cheaper and more portable proudly Ugandan product.
General
Makerere University Launches First Writing Summer School to Strengthen Professional Writing Skills.
KAMPALA, UGANDA, EAST AFRICA| July 6, 2026.
Makerere University has officially launched its inaugural writing summer school, a week long professional development program aimed at equipping students, graduates, researchers and staff with practical writing skills required for academic excellence and success in today’s competitive job market. The program jointly organized by the Makerere University Writing Centre and Makerere University Press (MakPress), reflects the University’s commitment to nurturing graduates with not only academic knowledge but also the communication skills needed to thrive professionally.
Held virtually, the launch attracted more than 280 participants from Makerere University and other higher education institutions, demonstrating the growing demand for structured writing support beyond the classroom.
Building the Next Generation of Writers.
Speaking at the launch, the Director of Makerere Writing Press, Prof. William Tayeebwa, said the summer school represents an important investment in developing writers before their work reaches publication.
“The press has traditionally focused on publishing books, journals and scholarly work. Today, we are expanding that mission by helping and develop the writers who will produce tomorrow’s publication.
He noted that MakPress continues to support the publication of books and scholarly works produced by members of the Makerere Community. Using recently published books authored by a member of staff and a student as examples, he encouraged participants to submit manuscripts for publishing support rather than relying solely on self publication.
Writing as a Foundation for Academic and Professional Success.
Chairperson of the Makerere University Writing Centre, Prof. Frederick Muyodi, said the center was established to strengthen the writing competences among students, researchers and university staff.
” The Writers Center is here to support every stage of the writing process from CVs and application letters to research manuscripts, grant proposals, reports and responsible use of Artificial Intelligence in writing.”
He explained that the Centre supports writing across multiple disciplines and professional contexts, adding that its long term vision is to extend writing support beyond Makerere University to institutions across Uganda and the East African region.
Equipping Graduates for the Labour Market.
Officially launching the summer school, the First Deputy Vice Chancellor for Academic Affairs, Prof. Sarah Ssali, described the initiative as a strategic investment in preparing graduates for an increasingly competitive labour market.
She observed that while universities successfully impart disciplinary knowledge, many graduates leave campus without the practical writing skills required to secure employment and other professional opportunities.
“We teach content very, but many students are never taught how to write an effective CV, application letter, motivation statement or scholarly essay. Yet these are the documents that often determine whether someone secures an opportunity.”
Prof. Ssali said the writing summer school would bridge the gap between classroom learning and professional practice by equipping participants with market ready communication skills.
Reaffirming her office’s commitment to the initiative, she added:
“My office is pleased to support this initiative as we institutionalize the Writing Summer School to ensure that Makerere graduates leave not only with degrees but also with practical competencies needed to thrive professionally,”
She officially declared the inaugural Writing Summer School open and expressed optimism that future editions would attract even more participants and resources.
Participants Gain Practical CV Writing Skills.
The first technical session was facilitated by Mr. Abdul Noor Luttamaguzi, a PhD student in the Department of Zoology, Entomology and Fisheries Sciences within the School of Bio sciences at Makerere University, a Senior Fisheries Officer with Luweero District Local Government, and the founder and director of the ANL Foundation, an organization that supports youth employment and capacity building.
During the session, he guided participants on developing competitive CVs tailored to specific professionals and employer expectations. He emphasized that applicants should customize their CVs to suit each opportunity instead of submitting the same document for every application. Participants also learned how effectively present their education, work experience, leadership roles technical competencies and professional achievements, while avoiding unnecessary personal information. Practical demonstrations using professional specific CVs provided participants with hands on examples of preparing competitive job application documents.
Looking Ahead.
The Writing Summer School continues throughout the week sessions on application letter writing, responsible use of artificial intelligence, professional communication and other essential writing skills aimed at improving academic productivity and employablity.
Through initiatives such as the Writing Summer School, Makerere University continues to strengthen its commitment to producing graduates who are not academically accomplished but also equipped with practical communication skills that enable them to compete and lead in today’s global workplace.
General
Makerere Launches Strategic Plan 2025-2030 to Drive Research, Innovation and National Development.
Kampala, Uganda East Africa.
Makerere University has officially launched its Strategic Plan 2025-2030, reaffirming its commitment to advancing research, innovation, academic excellence and human capital development in support of Uganda’s national transformation agenda.
The Strategic Plan, unveiled by the Minister of Finance, Planning and Economic Development, Hon. Henry Musasizi, provides a road map for strengthening the University’s contribution to Uganda’s Tenfold Growth Strategy through research, innovation, entrepreneurship and the production of highly skilled graduates.
The launch, held at the University’s Main Hall, brought together government officials, members of the University Council, management, development partners, staff and students to witness what leaders described as the beginning of Makerere University’s next phase of institutional transformation.
Positioning Makerere for National Transformation.
Delivering his remarks, Vice Chancellor Prof. Barnabas Nawangwe said the Strategic Plan reflects Makerere University’s ambition to become an even stronger research led institution that responds directly to Uganda’s development priorities.
He noted that the University intends to restore student enrollment to pre COVID levels while significantly increasing postgraduate training to produce more researchers, innovators and professionals capable of addressing national challenges.
Prof. Nawangwe also highlighted the University’s growing research portfolio, commending researchers and research centers that continue to attract substantial international funding.
“when you combine the grants won by all our researchers through competitive international funding, the total exceeds US$200 million,” He said.
The Vice Chancellor also pointed to the need to strengthen the University’s academic workforce, noting that although progress has been made, more investment is required to fill approved academic positions, particularly at professor and associate professor levels.
Strategic Plan Sets Ambitious Institutional Targets.
Chairperson of the University Council, Dr. Lorna Magara, described the Strategic Plan as more than an institutional document, calling it “a public covenant with the people of Uganda.”
She said the Plan outlines measurable commitments that will guide the University’s performance over the next five years, including expanding postgraduate enrolment, increasing STEM participation, improving doctoral completion rates and strengthening research productivity.
“Ambition is precisely what this moment demands. A strategic plan is not measured by the elegance of its language, but by the lives it transforms,” she said.
Dr. Magara emphasized that every investment in Makerere University should translate into tangible benefits for society through research, innovation, leadership and skilled graduates.
She also called for reforms to Uganda’s Universities and Other Tertiary Institutions Act to strengthen university governance and create an enabling environment for innovation and knowledge production.
Government Reaffirms Support.
Launching the Strategic Plan, Hon. Henry Musasizi commended Makerere University for aligning its institutional priorities with Uganda’s Vision 2040, the Fourth National Development Plan (NDP IV) and the country’s Tenfold Growth Strategy.
He observed that universities remain central actors in national development because they produce the knowledge, innovation and skilled workforce required to transform Uganda’s economy.
“Universities are central actors in national transformation. they are engines of knowledge creation, innovation and human capital development,” he said.
The Minister emphasized government’s commitment to supporting research, innovation and stronger collaboration between universities and industry to ensure that knowledge generated within higher education institutions contributes directly to economic growth.
Universities Critical to Uganda’s Tenfold Growth Strategy.
Presenting the national development perspective, Samuel Kasule, Senior Planner at the National Planning Authority, explained that the Strategic Plan aligns closely with the Uganda’s long term development framework.
He noted that achieving the country’s ambitious economic growth targets will depend heavily on universities producing competent graduates, expanding research and strengthening innovation ecosystems that support priority sectors including agriculture, tourism, ICT, minerals, manufacturing, and oil and gas.
Kasule further underscored the importance of competency based education and post graduate training in building the human capital required for sustainable national development.
A Shared Vision for the Future.
Throughout the launch, speakers emphasized that Makerere University’s future lies in becoming an increasingly research intensive, innovation driven institution that responds to national and global development challenges.
The Strategic Plan 2025-2030 outlines priorities that include strengthening research excellence, promoting innovation and commercialization, expanding digital transformation, enhancing partnerships with industry, and producing graduates equipped to drive socioeconomic transformation.
Its launch marks a renewed commitment by Makerere University to remain at the forefront of knowledge generation and to contribute meaningfully to Uganda’s long term development aspirations.
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