Social accountability is an approach to governance by which citizens, Civil Society Organizations (CSOs), and other non-state actors hold government and services providers accountable for their performance. While implemented at
different stages of the public financial management cycle, Social Accountability Tools enable civil society practitioners the knowledge to generate demand for and ultimately improve governance at the local,
regional, and national levels.
The World Bank Institute (WBI) is offering an e-learning course on Social Accountability Tools for the Africa Region, which focuses on the how-to of social accountability by introducing some of the most commonly-used tools.
This online course aims to build practitioners awareness of the wide range of existing social accountability tools and to enhance their capacity to design, implement and manage social accountability interventions in their
unique local and national context. This course will be hosted online through the e-Institute platformfrom June 15-July 30, 2012.
The course is organized into four modules that present the key concepts and provide opportunities to apply and discuss SA tools that have been used by practitioners around the globe.
* Module 1: Budget Work;
* Module 2: Participatory Budgeting;
* Module 3: Participatory Public Expenditure Tracking Surveys (PETS);
* Module 4: Performance Monitoring (includes Citizen Report Cards, Community Scorecards, Social Audits, Procurement Monitoring, and others).
The program will include 40 hours of on-line instruction distributed over 10 weeks, requiring a dedication of approximately 6-9 hours per week by each participant. International expert practitioners will provide on-line
facilitation for each module, and real-life success stories are utilized to illustrate the selected tools. These expert facilitators will be available to respond to participant queries on a daily basis. Additionally, a time will be set for the facilitators to interact online with participants and answer questions over Skype etc.
The medium of instruction is English. Participants from Francophone and Lusophone Africa are welcome to participate. At present, French and Portuguese speakers with sufficient command of English are encouraged to
enroll in this the course. WBI is working on producing the course in French, but please note that this will not be available until a future date.
The e-learning course is free of charge and participants completing the on-line instruction will be awarded with a certificate extended by WBI.
Target Audience: Civil Society Practitioners in Africa that have a general knowledge/specific background on social accountability and are ready to learn more about specific tools and their implementation. Other interested
individuals that focus their work in social accountability in Africa.
Dates: June 15 July 30, 2012
Course format: 40 hours of facilitated on-line instruction distributed over 10 weeks. A certificate will be awarded by WBI upon completion.
Contact: Ms. Carolina Vaira at WBI (cvaira@worldbank.org <mailto:cvaira@worldbank.org> )
Participant Selection for e-Learning Course on Social Accountability
Participant Profile:
The course will target Social Accountability practitioners in the Africa Region who meet the criteria described below:
– CSOs, NGOs and other organizations with high credibility at the regional and national level
– Junior/Middle level members/officials of CSOs/NGOs that have past/present work experience in Social Accountability
– Members of CSOs/NGOs that are already working with the World Bank through different projects and initiatives
– Individuals with established credentials as community organizers and trainers that are seeking knowledge on Social Accountability tools
– Finally, the course will welcome Government Representatives working at the local and national level that have expressed great interest in Social Accountability training and who require this knowledge to inform their
current work with civil society in their own countries.
Participants will be asked to send a short statement on their current work, responsibilities, reason for applying, and expectations for the course: The team members will do a pre-selection of candidates who will be invited to
participate in the e-learning course.
The Vice Chancellor, Prof. Barnabas Nawangwe on 20th April 2026 inaugurated the Second Makerere University Health User Committee (Mak-HUC). The Committee was established by the Vice Chancellor in 2022 as part of his strategic mandate to strengthen and oversee the University Hospital services delivery.
Chaired by Dr. Allen Kabagenyi from the College of Business and Management Sciences (CoBAMS), Mak-HUC has as its members; Prof. Josaphat K. Byamugisha-Director Makerere University Health Services (MakHS) and Dr. Daniel Ronald Ruhweza-Department of Law and Jurisprudence, School of Law.
Other members include; Dr. Arthur Kwizera-Department of Anaesthesia and Critical Care, College of Health Sciences (CHS) and Makerere University Academic Staff Association (MUASA) Representative, Dr. Lillian Tukahirwa-Makerere University Administrative Staff Association (MASA) Representative, Mr. Godfrey Othieno- National Union of Educational Institutions (NUEI) Representative, and as Secretariat, Ms. Kevin M. Nabiryo-Directorate of Human Resources.
Prof. Barnabas Nawangwe (C) interacts with members of the 2nd Mak-HUC.
The 2nd Mak-HUC has been appointed for a period of four years effective 1st January 2026 with a mandate to: Guide, monitor and oversee delivery of health services by MakHS; Represent the interests and concerns of staff and students that use MakHS; Advise on alignment with sustainable health financing and insurance models; Strengthen systems for fraud prevention, digital transformation and access to specialized treatment, among other responsibilities.
The 1st Mak-HUC was chaired by Dr. Allen Kabagenyi and had as members; Prof. Josaphat Byamugisha, Dr. Fred Mayambala, Dr. Zahara Nampewo, Mr. Othieno Godfrey, Mr. Apunyo Paul Okiria and Ms. Ikiriza Racheal. Milestones during the first era included; Outpatient Department visits growth from 4,802 (2022) to 7,388 (Nov 2025) for staff and 14,641 (2022) to 19,069 (Nov 2025) for students.
Others milestones included; Commissioning of a fully equipped Operating Theatre, Establishment of a modern Imaging Hub, Development of a fully functional Audiology Unit, Expansion of the Temporal Bone Laboratory, Launch of the Olink Proteomics Platform and Enhancement of the Dental Unit with 32 dental chairs and experienced personnel.
All applications must be submitted electronically via the Makerere University Electronic Human Resource Management System through the above link (ehrms). Applicants will be required to provide the necessary information on the ehrms and attach the following documents:
An application letter clearly stating the job applied for and duly signed by the applicant.
An up-to-date curriculum vitae. The curriculum must also state the names and addresses of at least three referees.
Copies of academic certificates and transcripts.
A minimum of three recommendation letters duly signed by the referees.
The application should be addressed to:
The Chief Human Resource Officer Makerere University P.O. Box 7062 Kampala
On Monday, 20th April 2026, the Academic Registrar, Prof. Buyinza Mukadasi and his Senior Management Team (SMT) convened to witness the official handover of office within the Senate Division. The ceremony, attended by representatives from the Directorate of Internal Audit, marked an important moment of transition and continuity in the University’s academic administration. The outgoing Deputy Academic Registrar in charge of the Senate Division, Mrs. Patience Mushengyezi, formally handed over office to Ms. Gladys Khamili, who assumes the role in an acting capacity.
In his remarks, Prof. Buyinza Mukadasi underscored the significance of the transition, situating it within a broader institutional context. He observed that the Department of the Academic Registrar has, over the years, experienced a steady wave of retirements, particularly among senior staff. He noted that this trend is expected to continue, with a considerable number of experienced personnel due to retire within the next two years.
While acknowledging the institutional gaps created by these departures, he reassured staff that the University is actively addressing the situation to ensure the continued efficiency of the Department.
“You will agree with me that the Department has, over the years, witnessed the retirement of many senior colleagues. Their departure leaves behind a significant institutional gap. However, the University is fully aware and will address it through targeted recruitment,” he stated.
In her detailed handover report, which she delivered verbatim, Mrs. Patience Mushengyezi reflected on her tenure with gratitude and a deep sense of fulfillment. She paid tribute to the Vice-Chancellor, in his capacity as Chairperson of the University Senate, for his steadfast guidance and support throughout her service. She also expressed sincere appreciation to the Academic Registrar, Prof. Buyinza Mukadasi, for his pragmatic and results-oriented leadership.
Ms. Gladys Khamili.Members of the Academic Registrar’s Senior Management Team witness the handover.
“I remain deeply grateful for the support from the Vice-Chancellor and all members of Senate for the trust they accorded me. I equally thank the Academic Registrar, Prof. Buyinza, for his results-oriented approach to administration. His support enabled us to achieve remarkable progress under the DARP (Digitalization of Academic Records and Processes) Project, including the successful digitalization of Senate minutes, some dating as far back as the 1990s, which are now easily retrievable,” she noted.
Her remarks painted a picture of dedication, progress, and institutional strengthening, leaving behind a legacy that will continue to benefit the University.
In her acceptance remarks, Ms. Gladys Khamili expressed heartfelt appreciation to the Academic Registrar for the confidence placed in her. She acknowledged the weight of responsibility that comes with the role and pledged her commitment to upholding the standards and gains established by her predecessor.
She paid glowing tribute to Mrs. Mushengyezi’s exceptional service, noting that her impact within the Senate Division is both profound and enduring.
Ms Khamili paid glowing tribute to Mrs. Mushengyezi’s exceptional service.
“I am truly honored by the trust bestowed upon me. I am committed to building on the strong foundation laid by Mrs. Mushengyezi, whose remarkable contribution and dedication will continue to inspire us all,” she said.
The ceremony not only marked the end of a distinguished era in the Department of the Academic Registrar, but also the beginning of a new phase, underscored by continuity, renewal, and a shared commitment to excellence in academic administration at Makerere University.
Gerald Ochwo is the Liaison and Communication Officer, Office of the Academic Registrar