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ICT Services

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Introduction

Makerere University embarked on an ambitious project, with the support of external partners, to integrate information and communication technology (ICT) in all its functions as one of the critical elements of its strategic plan. Within the context of this plan, the vision of ICT is “University wide access to, and utilisation of Information and communication Technology to enhance the position of Makerere University as a centre of academic excellence and its contribution to the sustainable development of society.”

In recognition of the global scarcity of ICT expertise, and to contain escalating costs that would result from multiple hiring of such expertise, DICTS was set up as a central service unit to provide expert services and guidance to all academic and administrative units of the University.

Functions
Policy support advocacy
Secretariat and administrative arm of the Council ICT Committee
Day to day ICT Policy and Master Plan interpretation for users
Offering ICT awareness workshops to user units to facilitate understanding of the benefits of integrating ICT into all University function within the context of the ICT Policy and Master Plan.
Recommending policy and policy objective adjustments to the ICT Steering Committee.

ICT Master Plan Implementation
Project formulation and sourcing of funds within the context of the ICT Master Plan
Liaison with external development partners and ICT consultants
Project planning and management support to the Project Committees set up for the various projects under the ICT Master Plan
Offering ICT planning, design, procurement, installation and maintenance guidance and support to all user units. This applies to both software and hardware.Makerere University ICT Policy Master plan phase2 (2005-2009).

Management, Control and Maintenance of ICT Resources
Ownership, management, control and maintenance of the University’s common ICT resources. These include the backbone and all backbone points of presence as well as the Network Operations Centre (NOC) which incorporates email and Internet/intranet services.
Management, control and maintenance of ICT resources owned by the units responsible for the main systems and databases. This includes centrally located servers (for databases and software) for the Academic Records Information System, the Library Information System, the Finance Information System and the Human Resource Information system.
Development, implementation and monitoring of access policy, security policy, and service level agreements.
Web page design, posting and maintenance.

Makerere University ICT Policy (2005-2009) 

Knowledge Centre
Providing technology and application foresight for the University so that user units can leverage technology to maximum advantage while minimising the risks of obsolescence.
Internet Kiosks
DICTS administration is located at Flat B5, Lincoln Flats (Opposite the Guild Canteen, before the Senate Building).Tel: +256 41 4531437
The Network operations Center is on the ground floor of the Faculty of Computing and Information Technology building.
For your ICT needs please contact the Helpdesk on telephone number +256 41 4531343 or Email: helpme@dicts.mak.ac.ug or Visit our website: http://dicts.mak.ac.ug/

Introduction

Makerere University embarked on an ambitious project, with the support of external partners, to integrate information and communication technology (ICT) in all its functions as one of the critical elements of its strategic plan. Within the context of this plan, the vision of ICT is “University wide access to, and utilisation of Information and communication Technology to enhance the position of Makerere University as a centre of academic excellence and its contribution to the sustainable development of society.”

In recognition of the global scarcity of ICT expertise, and to contain escalating costs that would result from multiple hiring of such expertise, DICTS was set up as a central service unit to provide expert services and guidance to all academic and administrative units of the University.

Functions
Policy support advocacy
Secretariat and administrative arm of the Council ICT Committee
Day to day ICT Policy and Master Plan interpretation for users
Offering ICT awareness workshops to user units to facilitate understanding of the benefits of integrating ICT into all University function within the context of the ICT Policy and Master Plan.
Recommending policy and policy objective adjustments to the ICT Steering Committee.

ICT Master Plan Implementation
Project formulation and sourcing of funds within the context of the ICT Master Plan
Liaison with external development partners and ICT consultants
Project planning and management support to the Project Committees set up for the various projects under the ICT Master Plan
Offering ICT planning, design, procurement, installation and maintenance guidance and support to all user units. This applies to both software and hardware.Makerere University ICT Policy Master plan phase2 (2005-2009).

Management, Control and Maintenance of ICT Resources
Ownership, management, control and maintenance of the University’s common ICT resources. These include the backbone and all backbone points of presence as well as the Network Operations Centre (NOC) which incorporates email and Internet/intranet services.
Management, control and maintenance of ICT resources owned by the units responsible for the main systems and databases. This includes centrally located servers (for databases and software) for the Academic Records Information System, the Library Information System, the Finance Information System and the Human Resource Information system.
Development, implementation and monitoring of access policy, security policy, and service level agreements.
Web page design, posting and maintenance.

Makerere University ICT Policy (2005-2009) 

Knowledge Centre
Providing technology and application foresight for the University so that user units can leverage technology to maximum advantage while minimising the risks of obsolescence.
Internet Kiosks
DICTS administration is located at Flat B5, Lincoln Flats (Opposite the Guild Canteen, before the Senate Building).Tel: +256 41 4531437
The Network operations Center is on the ground floor of the Faculty of Computing and Information Technology building.
For your ICT needs please contact the Helpdesk on telephone number +256 41 4531343 or Email: helpme@dicts.mak.ac.ug or Visit our website: http://dicts.mak.ac.ug/

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4th Call For Applications: MURBS Departmental Ambassadors

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URBRA’s Mrs. Ritah Nansasi Wasswa (2nd L) assisted by Ag. University Secretary-Mr. Yusuf Kiranda (L) hands over a plaque of recognition to Outgoing Trustee-Ms. Dorothy Nannozi Kabanda (2nd R) as Incoming Trustee-Ms. Franco Angida Mugyema (R) applauds during the MURBS Board Handover on 26th March 2021.

In February 2018, the Makerere University Retirement Benefits Scheme (MURBS) launched the Departmental Ambassadors Programme. MURBS hopes to use this Ambassadors Programme to engage more directly with its membership and enhance member education. MURBS further perceives this Programme as a means to mitigate succession planning risks.

MURBS Fund Value continues to grow, and as at 31st March 2021, it stood at Ushs 235.5bn as compared to Ushs 209.6bn as at 30th June 2020. Given this growth, there is increased need for prospective Trustees, who are well equipped with relevant knowledge and skills, and with practical exposure to the management and governance of MURBS.

Eligibility

  1. Must be employed by the University on permanent terms
  2. Must be an Active Member of the Scheme (currently contributing to the Scheme) and appear on the Official Register of the MURBS Active Membership as at 30th April 2021.
  3. Must be willing to commit time to trainings and other ambassadorial activities organised by the Scheme.

Mode of training for 4th Cohort of Ambassadors

Training for this (4th) Cohort of Ambassadors is envisaged to be conducted over the zoom online platform only, due to Covid-19 restrictions. The Scheme does not envisage any face-to-face interactions.

Tenure of Office & Termination or Withdrawal

There is no tenure of office for the Departmental Ambassador. As long as a member is willing to continue serving as an Ambassador, and the Ambassador continues to satisfy the eligibility criteria above, she or he will remain a MURBS Ambassador.

How to Apply

Interested members should complete the MURBS Departmental Ambassador Application Form 01-0218. The completed Form together with the requested attachments should be sent to info[at]murbs.mak.ac.ug and copy to wilber.naigambi[at]mak.ac.ug no later than 5:00 p.m. on Monday, 14th June 2021. We discourage hand delivery of applications.

Confirmation/Approval Process

MURBS shall acknowledge receipt of each application received within 12 hours and will respond to the applicants to confirm the status of their application in writing (by e-mail). Upon approval of the application, the name of the approved Ambassador together with the Department and School/Unit will be updated on the list of the MURBS Departmental Ambassadors in the Group 4 category and published on the MURBS website.

NOTE: There is no limit as to the number of ambassadors that MURBS can have in a department.

Please see Downloads for the detailed call and application form.

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Chair Council Communication on Closure of Makerere University

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An older photo of the Main Building, Makerere University, Kampala Uganda as seen from across the Freedom Square. Date taken: 22nd October 2012.

7th June 2021

All Members of Staff
All Students and Stakeholders
Makerere University

RE: CLOSURE OF MAKERERE UNIVERSITY

Following the address to the Nation by H.E. Yoweri Kaguta Museveni, President of Uganda, on 6th June 2021, this is to inform you that the University will be closed with effect from today 7th June 2021 for 42days.

During the closure, the University shall observe a 30% physical presence of staff while other faculty and administrative staff shall continue to work online.

Management will inform staff and students on the implementation of teaching, learning, and research activities online. Construction activities shall continue as per the President’s directives and with strict adherence to the COVID-19 SOPs.

Yours sincerely,

Lorna Magara (Mrs.)
Chairperson, Makerere University Council

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RUFORUM: Transforming Higher Education Videos and Links

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Delegates brainstorm during the 15th RUFORUM AGM held at the University of Cape Coast (UCC) in Ghana from 2-6 December, 2019. Photo credit: RUFORUM

Video Series developed by Julieta Mazzola, EARTH University.

English

  1. What is Community Engagement?  Video 1 of 3.  https://youtu.be/etv2-W1U3O0
  2. Different Forms of University Engagement with the Community. Video 2 of 3. https://youtu.be/73h2p8P0BLw
  3. Student learning through Community Engagement. Video 3 of 3. https://youtu.be/Ule3P1-tjC4

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