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ICT Services

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Introduction

Makerere University embarked on an ambitious project, with the support of external partners, to integrate information and communication technology (ICT) in all its functions as one of the critical elements of its strategic plan. Within the context of this plan, the vision of ICT is “University wide access to, and utilisation of Information and communication Technology to enhance the position of Makerere University as a centre of academic excellence and its contribution to the sustainable development of society.”

In recognition of the global scarcity of ICT expertise, and to contain escalating costs that would result from multiple hiring of such expertise, DICTS was set up as a central service unit to provide expert services and guidance to all academic and administrative units of the University.

Functions
Policy support advocacy
Secretariat and administrative arm of the Council ICT Committee
Day to day ICT Policy and Master Plan interpretation for users
Offering ICT awareness workshops to user units to facilitate understanding of the benefits of integrating ICT into all University function within the context of the ICT Policy and Master Plan.
Recommending policy and policy objective adjustments to the ICT Steering Committee.

ICT Master Plan Implementation
Project formulation and sourcing of funds within the context of the ICT Master Plan
Liaison with external development partners and ICT consultants
Project planning and management support to the Project Committees set up for the various projects under the ICT Master Plan
Offering ICT planning, design, procurement, installation and maintenance guidance and support to all user units. This applies to both software and hardware.Makerere University ICT Policy Master plan phase2 (2005-2009).

Management, Control and Maintenance of ICT Resources
Ownership, management, control and maintenance of the University’s common ICT resources. These include the backbone and all backbone points of presence as well as the Network Operations Centre (NOC) which incorporates email and Internet/intranet services.
Management, control and maintenance of ICT resources owned by the units responsible for the main systems and databases. This includes centrally located servers (for databases and software) for the Academic Records Information System, the Library Information System, the Finance Information System and the Human Resource Information system.
Development, implementation and monitoring of access policy, security policy, and service level agreements.
Web page design, posting and maintenance.

Makerere University ICT Policy (2005-2009) 

Knowledge Centre
Providing technology and application foresight for the University so that user units can leverage technology to maximum advantage while minimising the risks of obsolescence.
Internet Kiosks
DICTS administration is located at Flat B5, Lincoln Flats (Opposite the Guild Canteen, before the Senate Building).Tel: +256 41 4531437
The Network operations Center is on the ground floor of the Faculty of Computing and Information Technology building.
For your ICT needs please contact the Helpdesk on telephone number +256 41 4531343 or Email: helpme@dicts.mak.ac.ug or Visit our website: http://dicts.mak.ac.ug/

Introduction

Makerere University embarked on an ambitious project, with the support of external partners, to integrate information and communication technology (ICT) in all its functions as one of the critical elements of its strategic plan. Within the context of this plan, the vision of ICT is “University wide access to, and utilisation of Information and communication Technology to enhance the position of Makerere University as a centre of academic excellence and its contribution to the sustainable development of society.”

In recognition of the global scarcity of ICT expertise, and to contain escalating costs that would result from multiple hiring of such expertise, DICTS was set up as a central service unit to provide expert services and guidance to all academic and administrative units of the University.

Functions
Policy support advocacy
Secretariat and administrative arm of the Council ICT Committee
Day to day ICT Policy and Master Plan interpretation for users
Offering ICT awareness workshops to user units to facilitate understanding of the benefits of integrating ICT into all University function within the context of the ICT Policy and Master Plan.
Recommending policy and policy objective adjustments to the ICT Steering Committee.

ICT Master Plan Implementation
Project formulation and sourcing of funds within the context of the ICT Master Plan
Liaison with external development partners and ICT consultants
Project planning and management support to the Project Committees set up for the various projects under the ICT Master Plan
Offering ICT planning, design, procurement, installation and maintenance guidance and support to all user units. This applies to both software and hardware.Makerere University ICT Policy Master plan phase2 (2005-2009).

Management, Control and Maintenance of ICT Resources
Ownership, management, control and maintenance of the University’s common ICT resources. These include the backbone and all backbone points of presence as well as the Network Operations Centre (NOC) which incorporates email and Internet/intranet services.
Management, control and maintenance of ICT resources owned by the units responsible for the main systems and databases. This includes centrally located servers (for databases and software) for the Academic Records Information System, the Library Information System, the Finance Information System and the Human Resource Information system.
Development, implementation and monitoring of access policy, security policy, and service level agreements.
Web page design, posting and maintenance.

Makerere University ICT Policy (2005-2009) 

Knowledge Centre
Providing technology and application foresight for the University so that user units can leverage technology to maximum advantage while minimising the risks of obsolescence.
Internet Kiosks
DICTS administration is located at Flat B5, Lincoln Flats (Opposite the Guild Canteen, before the Senate Building).Tel: +256 41 4531437
The Network operations Center is on the ground floor of the Faculty of Computing and Information Technology building.
For your ICT needs please contact the Helpdesk on telephone number +256 41 4531343 or Email: helpme@dicts.mak.ac.ug or Visit our website: http://dicts.mak.ac.ug/

Denis Wamala

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Press Statement on Ranking

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An older photo of the Main Building, Makerere University, Kampala Uganda as seen from across the Freedom Square. Date taken: 22nd October 2012.

Makerere University has noted with concern the article titled “Mak Drops Marks” published by the Daily Monitor Newspaper on 8th July 2025. The article raises issues that require clarification to ensure accurate information is shared with our stakeholders and the public. We wish to address the following key points: 

1. Misrepresentation of Ranking Data 

The article inaccurately combines the Sub-Saharan African University Rankings and the World University Rankings to portray a misleading performance trend for Makerere University. For clarity, Makerere University was ranked 8th in the 2024 Sub-Saharan African University Rankings. However, the 2025 Sub-Saharan African Rankings have not yet been released, making any comparison with the World University Rankings is misleading. This is a misrepresentation of facts aimed at tarnishing the University’s reputation and causing alarm among stakeholders.

2. Omission of Impact Rankings Achievements 

The article fails to acknowledge Makerere University’s outstanding performance in the 2025 Impact Rankings, which assess contributions to the Sustainable Development Goals (SDGs). Makerere University significantly improved its global standing, moving from the 601–800 band in 2024 to the 301–400 band in 2025. Notably, the University ranked 17th globally in Decent Work and Economic Growth and within the 401–600 band for Quality Education. These achievements reflect Makerere’s commitment to societal impact and sustainable development, which the article conspicuously ignores. 

3. Balanced Perspective on World University Rankings 

While Makerere University acknowledges a decline in certain parameters in the World University Rankings, we view these as areas for improvement. At the same time, we celebrate our strengths, including high-quality research output and a robust international outlook, which continue to position Makerere as a leading institution globally. 

Makerere University remains committed to excellence in teaching, research, and societal impact. We urge our stakeholders and the public to rely on verified information from credible sources and to engage directly with the University for clarity on such matters. We acknowledge the Daily Monitor’s interest in Makerere University and implore them to report more accurately in the future. 

PUBLIC RELATIONS OFFICE
Email: pro@mak.ac.ug

Mak Editor

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Re-advert: Admission to Undergraduate Programmes 2025/2026

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The Academic Registrar, Makerere University invites applications from Ugandan, East African, and international applicants for the undergraduate programmes under Self Sponsorship Scheme for the 2025/2026 Academic Year.

Each applicant should:

a) Have the Uganda Certificate of Education (UCE) with at least five passes, or its equivalent and at least two principal passes at Uganda Advanced Certificate of Education (UACE) obtained at the same sitting. For day programmes, only candidates who sat A’ Level in 2024, 2023 and 2020 are eligible to apply. For evening, afternoon, and external programmes, a candidate is not restricted on the year of sitting A’ Level.

OR

d) Degree from a recognised /Chartered Institution

Further details on the re-advertised programmes , fees structure, and the procedure of submitting applications can be accessed from the document below: 

The closing date for submitting applications is Tuesday 22nd July 2025.

Prof. Buyinza Mukadasi
ACADEMIC REGISTRAR

Mak Editor

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Undergraduate Admissions List: Mop-up/Appeals 2025/2026

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The Office of Academic Registrar, Makerere University has released lists of Successful appeals and supplementary lists. Below is a list arising from appeals of Government Sponsored candidates who have been admitted:

Mak Editor

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