General
Mak DARP Project Launch to Revolutionise Management of Academic Records
By Ritah Namisango
“This initiative, funded by the Government of Uganda through Makerere University Research and Innovations Fund in partnership with the Mastercard Foundation, represents a significant step forward in our efforts to modernize and digitalize our academic processes. It’s therefore with great pleasure and pride that I launch the Digitalization of Academic Records and Processes project at Makerere University, and I commission the Registry of Students’ Records and the Archive of Students’ Records,” stated the Minister of Education and Sports, Hon. Janet Kataaha Museveni represented by the State Minister for Higher Education, Hon. John C. Muyingo.
As the world continually evolves from manual and traditional methods of records management to modern and digitalized processes, Makerere University launched the Digitalization of Academic Records and Processes (DARP) project to ease the storage, retrieval and acquisition of academic documents by her stakeholders.
The project has digitalized records and implemented new processes as well as established a digital state-of-the-art storage facility at the Senate Building to securely store university academic documents. The digitization process comes along with a university policy that guides on how to record, manage, retrieve and dispose of records not in use. This project is designed to reduce on the substantial amount of space that paper storage systems occupy as well as safeguard records from disasters like fire.
Officiating at the launch of the DARP project on Friday 19th April, 2024 at Makerere University Freedom Square, Hon. John C. Muyingo, affirmed on behalf of Hon. Janet Kataaha Museveni that the launch was a significant milestone in the history of Makerere University.
The Education and Sports Minister further noted that in today’s fast-paced world, universities must manage massive amounts of academic information, and efficient record keeping necessitates that the information is accurate, accessible and secure, benefiting both the institution and its stakeholders. She noted that the DARP system would streamline the processes of managing and accessing academic records, resulting in significant timesaving for students and other stakeholders at the university and beyond.
“Digitalization of academic records and processes is an innovation set to revolutionize the way records are managed by addressing pressing public concerns such as efficiency, security, integrity and accessibility as well as eliminating the unnecessary delays in the processes. The traditional manual approach, while effective in its time has become increasingly challenging to sustain in this digital world, therefore, digitalizing academic records and processes provide crucial responses to the monotonous questions that the outdated manual system never addressed,” stated the Minister’s speech.
Having outlined the challenges and risks that the traditional paper-based record keeping systems present such as the storage space factor, the risk of mixing active and inactive records, the high rate of wear and tear as well as vulnerability to manipulation of records, the Minister commended Makerere University on the enviable track record of efficiently managing and securely storing its academic documents, Senate minutes, curricula, examination results and students files for nearly a century, despite political upheavals and other challenges.
She observed that digitalized systems would make academic records more accessible to the students and eliminate the frustration of delays caused by bureaucratic inefficiencies and the outdated paper system, enabling them to timely take the necessary steps in academic and professional progression.
As the University embarked on its journey of digital transformation, Hon. Janet Kataaha Museveni equally applauded Makerere for continuously upholding its commitment to academic excellence, research and innovation. She advised the fraternity to stay committed to the principles of innovation and inclusiveness that define the University. As such, she urged them to embrace the digital transformation wholeheartedly so as to harness the power of technology and enable Makerere University to remain a beacon of excellence in the academic world.
“Since its establishment in 1922, Makerere University has been a beacon of knowledge and learning, shaping the minds of generations of students and contributing significantly to the development of our nation, Africa and the world at large. Thank you for these brains. Your hard work, expertise, and dedication were instrumental in building this DARP project to realization. I am confident that you will have a lasting and positive impact on this university and the entire education sector, not only in Uganda, but the entire world,” said Hon. Janet Museveni.
The First Lady expressed her gratitude for the partnership with Mastercard Foundation and the support it renders in advancing education and innovation at Makerere University.
The Vice Chancellor, Prof. Barnabas Nawangwe highlighted that the launch of the DARP project was not only a landmark achievement for Makerere University, but also a confirmation of the importance that the University Council and Management attach to the role that digitalization and e-services play in implementation of the University strategic plan that continually strives for a professionally managed university.
The Vice Chancellor revealed that the official launch of the DARP Project, undertaken in-house by a hardworking team of University staff, was a financial gain on the part of the University and an additional asset in the quest to improve efficiency and effectiveness as far as the University academic records and processes are concerned.
“Our current drive has been the continued digitalization of various business processes and services so as to be more responsive to the dynamic needs of our students, staff and stakeholders. We have been able to achieve this through intentional development of our in-house information systems development capacity, which has saved us a lot of funds in terms of initial purchase as well as annual license renewal costs,” said the Vice Chancellor.
Prof. Nawangwe stated that the DARP project has greatly contributed to the timely and improved service delivery to students and clients. He added that the ultimate goal is to enable students download their own transcripts without need for elaborate physical processes at the university.
“During the 74th graduation ceremony, Makerere University was able to issue academic transcripts to qualifying students before graduation. I am pleased to inform you that we succeeded in issuing of academic transcripts before the graduation date because of the DARP project, which we are launching today. With the digitalization of students’ academic records, the University is now in a better position to provide the required information and data on time,” said the Vice Chancellor.
Prof. Nawangwe elaborated that Makerere, being Uganda’s Premier University has been a major beneficiary of several initiatives aimed at improving ICT infrastructure and connectivity. He added that the University has been able to achieve this largely due to the generous donations of the Government of Uganda and other development partners. He thanked His Excellency Yoweri Kaguta Museveni, the President of Uganda whose support led to the creation of the Research and Innovations Fund (Mak-RIF) in the 2019/2020 financial year with initial funding of UGX 30 Billion.
He revealed that the funding has continued to be availed throughout the last five financial years, which is clear demonstration that the Government of Uganda esteems Research and Innovation as catalysts to Uganda’s continued march from a peasant to a modern and prosperous country.
“I am proud to say that Mak-RIF has transformed Makerere’s academic and research landscape tremendously. Over the last five Financial Years, we have worked with other key stakeholders including Government ministries, institutions, agencies, organizations, and the private sector. Together, we have continued to increase the local generation of translatable research and scalable innovations that address key gaps required to drive Uganda’s development agenda, especially the un-funded priorities” stated Prof. Nawangwe.
In the same spirit, the Vice Chancellor applauded the Principal Investigator and Team Leader DARP, Mrs. Patience Rubabinda Mushengyezi and all the Team Members for the hard work that has improved the status of academic records and processes from manual processes to e-services. The DARP project is a collaboration between the Academic Registrar’s Department, College of Education and Externals Studies (CEES), College of Computing and Information Sciences (CoCIS) and the Directorate of Information and Communication Technology Support (DICTS). The DARP Project team includes: Prof. Betty Ezati, Dr. Peace Tumuheki, Dr. David Luyombya, Dr. Joyce Bukirwa, Ms. Ruth Iteu Eyoku, Mr. Juma Katongole, Mr. Joshua Muhumuza and Mr. Lubowa Gyaviira.
The Vice Chancellor also thanked the Makerere University Research and Innovations Fund (Mak-RIF) and the Mastercard Foundation for supporting different phases of the DARP Project.
Mrs. Lorna Magara, the Chairperson of Makerere University Council acknowledged that launching the DARP project at Makerere University marked a significant step forward in digitalizing higher education services. She underscored that the transformational power of digitalization could not be overstated. She stated that by implementing an Academic Records Management System, the University would streamline the tracking and retrieval of academic files and establish a robust platform for digital certification and record verification.
“In an era where credential fraud poses a significant challenge, the DARP Project reinforces transparency, trust, and confidence in our academic processes. It is testament to our commitment to excellence. The DARP Project heralds a new era; one where our certificates and transcripts are shielded against increasingly sophisticated forgeries. By providing digitally verifiable academic documents, we empower employers worldwide to expedite verification procedures,” she articulated.
The Chairperson stated that Makerere University aims to create a dynamic and integrated learning environment with a goal to equip students with the skills and knowledge needed to thrive in an ever-evolving world. She emphasized the need to prioritize student-centeredness and adaptability which vision perfectly aligns with the DARP Project to ensure that the most deserving students can compete fairly in the job market alongside genuinely qualified candidates.
She advised that a system’s effectiveness hinges on the quality of input it receives, therefore, meticulous attention to detail is essential to ensure that the necessary information is accurately fed into the system to yield the expected outcomes. She recommended that vigilant effort has to be invested in ensuring quality processes in how the information is gathered and fed into the system, and the quality of persons tasked to do the work.
Mrs. Magara praised the DARP Principal Investigator for initiating the project in support of the University’s efforts to; address the critical element of maintaining integrity of academic records, significantly contributing to the University’s commitment to digitizing systems, and upgrading the process of archiving of records for ease in verification, certification, and retrieval.
She also extended appreciation to the Government of Uganda for the provision of funds through Mak-RIF, and to Mastercard Foundation for the provision of equipment and other support that will facilitate safe processing and storage of the academic documents.
The Principal Investigator and Team Leader, DARP project, Mrs. Patience Rubabinda Mushengyezi proclaimed that the launch of the project was the birth of a new era in records management at Makerere University.
To enable the audience to understand and appreciate the situation before the DARP project, Mrs. Mushengyezi shared a documentary that highlighted the transformation from a purely manual process to a digital one. She added that the digitalization of student records from the 1980s changes the narrative of delays and long queues to fast, timely and friendly services to the students.
The Principal investigator disclosed that the DARP project team’s aspiration was to have the digitalization of students’ records rolled out in all the schools and colleges of the University. She observed that because of the hard work of the DARP team, they now have clear and well organized documents and the ‘ugly’ records shall never be seen again since they no longer exist. She expressed gladness that what started as a vision had become reality, culminating in the launch of the DARP project.
“Today, Makerere University is launching a new era of digital transformation in the management of students’ records and service delivery. We are changing the narrative of long queues, lengthy processes and we are now moving to efficient and digital services. We are here also to commission the registry of the students’ records and archive. The registry has been fitted with modern shelves with the capacity of storing over 30,000 students files but as we have seen, there is room for improvement and expansion. The archive has been fitted with modern shelves that have a capacity of storing over 100,000 students’ files and 21 wagons will store 170,000 students’ files,” Mrs. Mushengyezi declared.
Recalling the genesis of the DARP Project, Mrs. Mushengyezi shared that when the Government allocated support to the university’s research and innovations fund in 2019, she approached her colleagues and together, they submitted a project proposal. The project identified several challenges which were affecting records management at Makerere University namely; manual records handling, inadequate storage space, inadequate security for records, inexistent policy on records management, and lack of a system to streamline records management. The DARP project therefore set out to address these gaps with the ultimate goal of operating e-services.
“The objectives of DARP Project were to digitalize academic processes including students’ files and examination results and other documents like senate minutes. We wished to establish a students’ records verification and certification Centre. We also wanted to use ICT to improve efficiency in conducting senate meetings and to archive existing manual documents into properly bound and referenced files. It has been a lot of hard work by the project team, but we have seen God’s hand in this transformational journey. I wish to say that we have achieved 95% of our objectives,” Mrs. Mushengyezi stated.
The Principal Investigator noted that the DARP project had created efficiency in the academic Registrar’s department with ability to generate reports on number of students by categories such as course, graduation cohort, academic disciplines i.e. Medicine, Law, Engineering etc., current enrolment and progression, as well as policies passed by the University Senate per year, and so on.
She thanked the Government of Uganda for funding the entire process by providing laptops, access control systems, CCTV cameras, printers, furniture, archival boxes, the 21 shelves, the wagons, stationery and facilitation of the entire team. She also thanked Mastercard Foundation for the support through the relief fund.
She appreciated the entire Makerere University Council and Management for the support rendered towards the establishment of the DARP project and for prioritizing the Project as a university programme. In a very special way, she acknowledged Prof. William Bazeyo, the former Deputy Vice Chancellor (Finance and Administration), Prof. Fred Masagazi Masaazi-Chairperson of Mak-RIF Grants Management Committee (GMC), Prof. Umar Kakumba, Deputy Vice Chancellor (Academic Affairs), Mr. Alfred Masikye Namoah, former Academic Registrar and the Academic Registrar, Prof. Buyinza Mukadasi, the University Secretary, Mr. Yusuf Kiranda, Deputy Registrars namely Mr. Charles Ssentongo and Mr. Tom Otim, for providing tireless support.
In addition, she recognized the supervisors in the Directorate of Research and Graduate namely Prof. Edward Bbaale and Ms. Prossie Nakayiki.
The Principal Investigator, Mrs. Mushengyezi also appreciated the members of staff whom she referred to as DARP Foot Soldiers for organizing, sorting and scanning the records.
In recognition of her selfless service and leadership, the DARP project team members through the Vice Chancellor, Prof. Barnabas Nawangwe presented Mrs. Patience Mushengyezi with a plaque and bouquet of flowers.
The DARP project launch was graced by the Chancellor Emeritus, Prof. Ezra Suruma, Members of Parliament, Vice Chancellors of other Universities, former Vice Chancellors, former Deputy Vice Chancellors in charge of Finance and Administration, the Makerere University Students’ Guild, and Mrs. Mushengyezi’s family. The Chaplain, St. Francis Chapel, Rev. Dr. Lydia Nsaale Kitayimbwa led the opening prayer while the event was moderated by Dr. Zahara Nampewo, the Deputy Principal of the School of Law and Ms. Ritah Namisango, Principal Public Relations Officer and Chairperson of the Protocol, Publicity and Media Sub-Committee for the launch. The Department of Performing Arts and Film was on hand to lead the anthems and keep the guests entertained.
Business & Management
Mak and ACCA Career Workshop: Students tipped on success, professionalism and the future of accountancy
On Tuesday 1st April 2025, over600 students from the College of Business and Management Sciences convened at Makerere University Yusuf Lule Central Teaching Facility Auditorium to participate in the Career workshop that provided an invaluable platform for students to engage with industry leaders, gain insights into career prospects and professional development within the accounting and finance sectors.
Organized by the Association of Chartered Certified Accountants (ACCA) in Uganda in partnership with Makerere University Department of Accounting and Finance, School of Business under the College of Business and Management Sciences, the Career workshop also presented a platform to celebrate the academic achievements of the ten (10) Bachelor of Commerce students who graduated with First Class degrees-Honours Division during the Makerere University 75th Graduation ceremony held in January 2025.
Prior to the workshop, the Dean, School of Business, Dr. Godfrey Akileng in an interview with the College’s Communication Office, disclosed that celebrating the academic achievements of the students who obtained First Class degrees would inspire the current students to excel. In addition, Dr. Akileng noted that the presence of graduates who excelled at the Career workshop would lead to networking and peer mentorship possibilities with the current students.
During the Career workshop, speakers from Makerere University and ACCA Uganda re-affirmed their commitment to equipping graduates with the knowledge, skills and tools needed to excel in a rapidly evolving job market.
To understand the future of accountancy, students listened to presentations featuring the relevance of the accounting and finance in today’s job market by Dr. Eric Nzibonera; Insights on the collaboration with ACCA by Ms Charlotte Kukunda; Discussion of the global career opportunities in accounting and how ACCA supports professional development by Ms Jackie Mbabazi; and a keynote speech titled, An exploration of the skills and trends shaping the future of the accounting and finance industries in the 21st Century by Mr. Robert Busuulwa.
In his address, the Principal of the College of Business and Management Sciences, Prof. Edward Bbaale acknowledged the School of Business for proritising career talks and mentorship sessions for students.
“To the students, the Career workshop presents you with a chance to envision your career, and what you want to be, or what you want to study,” he said.
The Principal underscored the critical importance of bridging the gap between the academia and industry. He highlighted the instrumental role of partnerships, particularly the collaboration between Makerere University and ACCA in equipping students with globally competitive skills and certifications.
Prof. Bbaale emphasized that in the 21st century, this interface isn’t merely an option but “a necessity,” echoing the sentiments of both the keynote speaker, Mr. Robert Busuulwa, and ACCA partners.
He advised students to visualise themselves as “global candidates” and pursue their careers with diligence and passion, taking the lessons from the workshop seriously and seeking continuous professional development. Prof. Bbaale stressed the significance of “building oneself, moulding oneself” through education, training, and experience, advocating for a focus on human capital development over immediate financial gain.
He emphasized the importance of “volunteering to work” in orderto gain experience and build a professional network. He reaffirmed the College’s commitment to strengthening collaborations to ensure graduates are academically competent and well-prepared to navigate the evolving job market.
Dr. Eric Nzibonera, the Head, Department of Accounting and Finance at the College of Business and Management Sciences highlighted the significance of career guidance events for University students. He explained that career workshops provide a valuable opportunity for students to “make a choice about a particular career,” a privilege he noted was not always available to students in the past. Dr. Nzibonera believed the workshop was a chance for students to learn from experienced professionals, guiding them towards informed decisions about their future careers.
Convinced that the workshop presented a golden opportunity to students to learn from experienced professionals, Dr. Nzibonera called upon students to leverage such moments to listen to the respective presenters, prepare to ask questions on professionalism, accreditation and career paths.
Focusing on the relevance of accounting and finance in today’s job market, Dr. Nzibonera reiterated that the accounting profession is very central in the day to day lives of individuals. “Inall realms of business, in whatever you do, you need some scheme or some kind of accounting that works,” he remarked. He noted that this underlines the universal applicability of financial literacy, whether pursuing careers directly related to the field.
The Country Manager, ACCA Uganda, Ms Charlotte Kukunda informed the students who turned up in big numbers, that the Career workshop was anchored in the programmes and activities that Makerere University and ACCA Uganda agreed to undertake when both entities signed a Memorandum of Understanding (MoU) in July 2022.
Ms Kukunda affirmed that ACCA Uganda values its strategic partnership with Makerere University, which has been mutually beneficial and fruitful. To expound this argument, Ms Kukunda highlighted the achievements which included: 660 students enrolled for ACCA programme, curriculum reviews of Makerere University accounting programmes, re-accreditation of the Bachelor of Commerce Accounting in June 2022, annual recognition of best accounting students since 2022, tutor capacity building workshops conducted at the College, lecturers granted access to the Education Hub, and hosting of three student career workshops annually.
She outlined the areas of collaboration with Makerere University as follows: accreditation of accounting programmes, co-development of teaching programmes that align and support the University edge resources and professional insights, employability through supporting students’ career and skills development, access to ACCA member networks to support Makerere University guest lectures/panels/conference speakers, and faculty skills development support in their teaching, learning and assessment.
The Country Manager said the Career workshop is planned, deliberate and intentional because ACCA classifies Makerere University students as strategic business leaders who are being nurtured, trained and prepared to drive the economy. She clarified that the ACCA programme is not limited to only students studying accounting. According to Ms Kukunda, the ACCA programme embraces a broader range of disciplines and positions students for global competitiveness.
Ms. Kukunda encouraged students to explore the information resources on the ACCA website to tap into the opportunities that will enhance their financial acumen. She urged students to perceive themselves as global citizens. “When you perceive yourself as that, you are the right candidate for pursuing these globally accredited qualifications,” she said. She reinforced the value of connections and valuable networks with industry professionals, assuring students that their future is filled with potential and opportunities.
Feeding into Ms Kukunda’s presentation, Ms Jackie Mbabazi, the Business Relationship Manager at ACCA Uganda highlighted the significance of the ACCA qualification in shaping future leaders. She affirmed that ACCA is “a forward-thinking qualification” connected to vital sectors and stakeholders globally.
Ms. Mbabazi emphasized the global reach of the ACCA. “We are present in 180 countries. As you plan your professional journey, consider the ACCA qualification that is going to make you professional. Technology has enabled us to work beyond borders. Having globally recognized qualifications such as ACCA positions you to work globally,” she elaborated.
Ms. Mbabazi further pointed out the “forward-thinking qualification” attributes of ACCA. These include: Empowering individuals to be digitally relevant, creating ethical and trusted professionals, global recognition, professionals who add value, access to the most up to date syllabus on the market, and continuous learning for trainees as well as access to the global employability platform.
She also discussed the importance of adapting to technological advancements, stating, “You need to adapt and make sure technology is at the heart of what you are doing.”
Ms. Mbabazi articulated that ethics is at the centre of the ACCA programme. “ACCA programmes uphold ethics in building professionals. I urge you to avoid any form of fraud,” she emphasized.
The captivating presentations from the College of Business and Management Sciences and ACCA Uganda set the pace for the students to listen to a powerful keynote speech. Dr. Martin Bakundana introduced the keynote speaker, Mr. Robert Busuulwa, the founder and Managing Partner of Forvis Mazars in Uganda with over 30 years of tested and proven experience.
Mr. Robert Busuulwa’s keynote speech embodied words of wisdom and lived experiences that require an individual to be responsible for his or her destiny.
He guided the students that being successful is a personal choice and commitment. “If you want to be successful, dedicate time and study success,” he advised.
“When you plan to do something, focus and concentrate. Pursue your ambitions and career aspirations with determination and confidence,” he added.
He castigated the popular phrase where individuals believe that it is the government responsible for their success and development. That statements calling upon the government to “assist” individuals should be discarded. “True liberation is about understanding who you are, your strengths and weakness, and what you can do as an individual to leverage your strength,” he stated.
He emphasized the importance of acquiring relevant skills, urging students to consider what they needed to demonstrate to future employers, particularly in light of evolving trends such as AI, robotics, and big data. “What are the skills that you are expected to demonstrate?” he asked, reflecting on the broadening scope of skills in the field.
Using lively examples, the keynote speaker informed the audience that he had to create time to be at Makerere University on 1st April 2025 to speak to the students. He reported that he manages a very tight schedule, but if you want and value something, you work towards it, and ensure it is a possibility.
“I am here because I created time and convinced myself that I should join you today. I love mentorship and interacting with people. I love being here. I have to return to society, what it has given me through qualifications, life and experiences. Through this career workshop, I am exactly doing that,” he said.
Mr. Busuulwa shared anecdotes from his academic journey and connecting with young minds poised for the future. He reinforced the notion that the landscape of accounting has changed dramatically, moving from traditional number-crunching to roles involving Environmental, Social, and Governance (ESG) factors, financial crime, and IT consulting.
Mr. Busuulwa mentioned that with the trends in the accounting profession, students and practitioners are presented with diverse career paths.
Mr. Busuulwa encouraged students to understand and appreciate their potential. “Every one of you here has the potential. I urge you to believe in your capabilities,” he said. He cautioned students and young people in general against limiting beliefs. Citing the power of thinking and its effects on the choices that individuals make, he stated, “If you think you can’t do it, you will not.”
He inspired students to actively shape their careers, stressing the need for adaptability and continuous learning. He appealed to the students to always empower their minds and souls with positive statements such as “Whatever it is, I am going to be successful,” he remarked.
The Career workshop moderated by Ms Sylvia Namujjuzi, Assistant Lecturer at the College of Business and Management Sciences assisted by Mr. Jonathan Basalirwa, a third year student, ended on a high note with presentation of awards of excellence to the best ten (10) First Class Honours Division graduates, and a networking session involving the respective speakers and students.
The Principal thanked the Dean, School of Business- Dr. Godfrey Akileng, Dr. Eric Nzibonera, Ms Sylvia Namujjuzi, Mr. John Ogema, the Makerere University Accountancy Bureau, and the team from ACCA Uganda for organizing the Career workshop 2025.
The discussions involving Makerere University staff namely Prof. Edward Bbaale, Dr. Eric Nzibonera, ACCA Uganda-Ms Charlotte Kukunda and Ms Jackie Mbabazi, and the Keynote Speaker Mr. Robert Busuulwa emphasized the necessity of bridging the gap between academic training and real-world skills.
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