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NARO Benchmarks With DICTS-Mak

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By Arthur Moses Opio

On the 12th of January, 2024, a significant stride towards IT excellence was achieved as the National Agricultural Research Organization (NARO), under the leadership of Dr. Stevens Kisaka, Director of Corporate Services at NARO, engaged in a comprehensive benchmarking exercise with the Directorate of ICTS Support (DICTS) at Makerere University.

The benchmarking process meticulously evaluated various aspects of Information and Communication Technology (ICT) to ensure alignment with industry standards and best practices. The key areas scrutinized included:

  • ICT Governance: Assessing the effectiveness of governance structures and processes in place to ensure the strategic alignment of IT with organizational goals.
  • Services Offered: Evaluating the array of services provided by DICTS-Mak, with a focus on their relevance, efficiency, and overall contribution to the institution.
  • Best Practices: Identifying and benchmarking against industry best practices to enhance operational efficiency and service delivery.
  • End User Support: Assessing the quality and responsiveness of end-user support services, ensuring a seamless and positive experience for all users.
  • Disaster Recovery Plans: Reviewing the robustness of disaster recovery plans to ensure the resilience and continuity of critical IT services in unforeseen circumstances.
  • Touring the Data Centers at MAK: A comprehensive tour of the data centers at Makerere University, exploring infrastructure, security measures, and technological advancements in place.

The collaboration between NARO and DICTS-Mak reflects a shared commitment to enhancing operational efficiency, adopting best practices, and fostering a culture of continuous improvement in the realm of information technology. Dr. Stevens Kisaka’s leadership during this benchmarking exercise further underscores the importance of collaboration and knowledge-sharing among institutions for mutual growth and development.

We are pleased to report that the benchmarking sessions were conducted with the highest level of professionalism and diligence. The exchange of insights and experiences between the two organizations has not only fortified the existing relationship but has also paved the way for potential collaborative initiatives in the future.

As we move forward, both NARO and DICTS-Mak are poised to leverage the valuable insights gained from this benchmarking exercise to enhance their respective IT strategies, governance frameworks, and service delivery models.

We express our gratitude to the dedicated teams from both NARO and DICTS-Mak who actively participated in this benchmarking endeavour, contributing to the success of this collaborative initiative.

We look forward to continued collaboration and knowledge-sharing between our organizations, as we collectively strive for excellence in the dynamic field of information technology.

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National Merit Scholarship Undergraduate Admission List 2026/2027

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University Road. Photo taken on 1st April 2026.

The Office of the Academic Registrar, Makerere University has released admission lists for Government sponsored students for the Academic Year 2025/2026. The Office has also released Cut Off Points for Government Admissions.

Below are lists of candidates admitted to the respective courses tenable at Makerere University and Makerere University Business School:

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Makerere University Inaugurates 2nd Health User Committee

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Prof. Barnabas Nawangwe (C) with L-R: Ms. Kevin Nabiryo, Mr. Godfrey Othieno, Dr. Allen Kabagenyi, Dr. Daniel Ruhweza, Dr. Lillian Tukahirwa and Prof. Josaphat Byamugisha after the inauguration on 20th April 2026. Vice Chancellor, Prof. Barnabas Nawangwe inaugurates Second Makerere University Health User Committee (Mak-HUC) chaired by Dr. Allen Kabagenyi, 20th April 2026, Main Building, Kampala Uganda, East Africa.

The Vice Chancellor, Prof. Barnabas Nawangwe on 20th April 2026 inaugurated the Second Makerere University Health User Committee (Mak-HUC). The Committee was established by the Vice Chancellor in 2022 as part of his strategic mandate to strengthen and oversee the University Hospital services delivery.

Chaired by Dr. Allen Kabagenyi from the College of Business and Management Sciences (CoBAMS), Mak-HUC has as its members; Prof. Josaphat K. Byamugisha-Director Makerere University Health Services (MakHS) and Dr. Daniel Ronald Ruhweza-Department of Law and Jurisprudence, School of Law.

Other members include; Dr. Arthur Kwizera-Department of Anaesthesia and Critical Care, College of Health Sciences (CHS) and Makerere University Academic Staff Association (MUASA) Representative, Dr. Lillian Tukahirwa-Makerere University Administrative Staff Association (MASA) Representative, Mr. Godfrey Othieno- National Union of Educational Institutions (NUEI) Representative, and as Secretariat, Ms. Kevin M. Nabiryo-Directorate of Human Resources.

Vice Chancellor, Prof. Barnabas Nawangwe inaugurates Second Makerere University Health User Committee (Mak-HUC) chaired by Dr. Allen Kabagenyi, 20th April 2026, Main Building, Kampala Uganda, East Africa.
Prof. Barnabas Nawangwe (C) interacts with members of the 2nd Mak-HUC.

The 2nd Mak-HUC has been appointed for a period of four years effective 1st January 2026 with a mandate to: Guide, monitor and oversee delivery of health services by MakHS; Represent the interests and concerns of staff and students that use MakHS; Advise on alignment with sustainable health financing and insurance models; Strengthen systems for fraud prevention, digital transformation and access to specialized treatment, among other responsibilities.

The 1st Mak-HUC was chaired by Dr. Allen Kabagenyi and had as members; Prof. Josaphat Byamugisha, Dr. Fred Mayambala, Dr. Zahara Nampewo, Mr. Othieno Godfrey, Mr. Apunyo Paul Okiria and Ms. Ikiriza Racheal. Milestones during the first era included; Outpatient Department visits growth from 4,802 (2022) to 7,388 (Nov 2025) for staff and 14,641 (2022) to 19,069 (Nov 2025) for students.

Others milestones included; Commissioning of a fully equipped Operating Theatre, Establishment of a modern Imaging Hub, Development of a fully functional Audiology Unit, Expansion of the Temporal Bone Laboratory, Launch of the Olink Proteomics Platform and Enhancement of the Dental Unit with 32 dental chairs and experienced personnel.

Related article: https://news.mak.ac.ug/2025/12/three-years-of-impact-makerere-university-health-user-committee-presents-status-report/

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Makerere University Employment Opportunities: Academic, Administrative and Support Staff

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Participants pose for a group photo on Day Two of the staff induction ceremony for new recruits on 16th May 2025. Makerere University day two of induction exercise spearheaded by the Directorate of Human Resources for newly appointed staff, whose tenures commenced in the 2024/2025 financial year, 16th May 2025, School of Public Health (MakSPH) Auditorium, Kampala Uganda, East Africa.

Makerere University invites applications from suitably qualified candidates for various academic, administrative, and support staff positions.

Detailed job profiles and the application link can be found at:
http://ehrms.mak.ac.ug/recruitment/jobs.

All applications must be submitted electronically via the Makerere University Electronic Human
Resource Management System through the above link (ehrms). Applicants will be required to
provide the necessary information on the ehrms and attach the following documents:

  1. An application letter clearly stating the job applied for and duly signed by the applicant.
  2. An up-to-date curriculum vitae. The curriculum must also state the names and addresses of
    at least three referees.
  3. Copies of academic certificates and transcripts.
  4. A minimum of three recommendation letters duly signed by the referees.

The application should be addressed to:

The Chief Human Resource Officer
Makerere University
P.O. Box 7062
Kampala

Closing Date: 04th May 2026, 17:00HRS E.A.T

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