Business & Management
CoBAMS First Class graduands share their stories
Published
3 years agoon

Mirembe Joy Ssenfuma

My name is Mirembe Joy Ssenfuma, I have pursed a Bachelor of Science in Quantitative Economics from Makerere University and today I graduate with a First-class Honors degree.
This journey has not been as easy as it may seem; strong winds blew, thunders and lightening came along the way, but the Almighty did not forsake me. I thank my mum for her continuous financial and emotional support, my siblings, and friends for the support during this academic journey. I was able to achieve this through group discussions, full attendance of lectures (I attended almost 99% of physical lectures) and lastly, I prayed every day for God to gift me with knowledge and wisdom through my journey. I thank the Lord for this success!
Taaka Proscovia

I started my campus journey in 2018 when by I joined Makerere University on government sponsorship with 18 points. I was admitted to study a Bachelors of Arts in Economics degree. I had always wished to join Makerere University amongst all the Ugandan high institutions of learning and when I was offered this scholarship it was a dream come true.
It was a blessing being given economics as a course because I had always had passion for it.
My campus journey hasn’t been an easy one, there have been up-hills and downhills but with the right attitude, good friends, my parents, my lecturers and God above all, I have come to the end of the journey graduating with first class honors. It is exciting, glorifying and honouring to graduate with a first class surely I should say because this experience is something I will never forget. To anyone out there who looks forward to excelling he or she needs to focus, have the right attitude and put in his/her best because those were my major attributes towards this achievement
Habaasa Darius

My name is HABAASA DARIUS and I have been pursuing a Bachelors of Arts in Economics degree from Makerere University where I am graduating with a first class degree with a CGPA of 4.70.
The reason I am graduating is because there are some people who held my hand at a point when my academic career seemed to have been aborted. My father refused to pay my school fees when I was in senior four and all hopes of ever completing my studies seemed to have been dashed.
A big appreciation goes to Mr Byamukama Remegio, the head teacher of St Mary’s College Rushoroza whom I shared my challenges with and he stood with me by allowing me to sit for UNEB before paying school fees since I could not afford it.
Thanks be to God who enabled me to get a scholarship from Cornerstone Leadership Academy which catered for my needs and school fees while in A’level where I even excelled at senior six with 19 points hence getting a government sponsorship.
It is on the basis of the above background that I always worked hard since I knew that academic excellence was one of the ways God would use to help me. I also did not want to disappoint those who were held my hand and invested their resources in me.
Makerere University was my dream campus and joining it was a dream come true for me which really motivated me further to work hard and realise my dreams. Campus life was not a walk over but I dedicated my life to reading my books and also serving God since I was even leading COBAMS fellowship in a bid not to ever disappoint God who made a way for me when there was no way.
Special thanks to my mother who never gave up on standing by my side despite not having money most of the times to support me financially and not forgetting Cornerstone Development Africa who sponsored my A’level and my lecturers at campus who constantly helped and advised me.
Paul Isingoma

Paul Isingoma is an ambitious, warm-hearted go-getter. His devotion towards success and excellence inform his mindful but competitive approach. Paul is fueled by his passion for being a professional economist and auditor with outstanding advisory expertise for both financial institutions and world economies. He considers himself a ‘forever student,’ eager to both build on his academic foundations in Economics and stay in tune with the latest developments in the Global Economy through continued studying.
During his stay at Makerere University, Paul achieved a first class degrees for all the six semesters throughout the three years at campus. The toughest time of study was during the onset of the Covid-19 pandemic where there was limited interaction between lecturers and course-mates. Despite this, Paul devised newer means of staying in touch with his colleagues through online platforms and there was a strong determination towards being the best. The most interesting event at university was the election week for selection of new leaders. The spirit around campus was amazing and students used all kinds of strong vocabulary to win over the love of supporters.
Paul is forever indebted to the staff of School of Statistics and Planning for their unending effort and assistance towards his academic success. Ultimately, the achievement of such a great milestone has been possible due to the grace of God and Paul strongly remains grateful to the Almighty Lord for his undying love.
Karuhanga Kennedy

Bachelor of Science in Quantitative Economics
It’s true what they say that Makerere is the paragon of academic excellence in Uganda and to say that it never disappointed me would be an understatement. Here, one is in the hotpot of the “crème-de la -crème”. Nothing fails these students. I have found a distinct degree of ingenuity, hard work, determination and a combination of those plus all the others that I have not mentioned in this one place.
I believe that determination, commitment and a high degree of devotion should be the watchwords of anyone interested in making it at the prestigious hill. With the right mix of these, the right strategies are made as there’s no such thing as the “silver bullet” strategy to achieve one’s goal. Here, one’s flexibility plus grit matter a lot as these will enable one to even pass a course where they had a below average coursework mark.
Karuhanga wants to become a voice of authority within the economics and the finance fields. One could say the-go-to guy. This has and will push him to check every required box to achieve that. However, without piety, one cannot go far.
Helena Ahaisibwe Kaguma

Course: Bachelor of Arts in Economics
Journey at Makerere University
As the last born child of a widow who lost her husband a few months before I got enrolled into university, the journey was already predestined to be a trifle tumultuous as I pursued my education at Makerere University. However, by the grace of God, my hardworking mother and elder siblings, I didn’t lack. Like all other aspects of life, nothing has come on a silver platter. This entire journey entailed many sleepless nights, walking in the rain from home (I was a commuting student) for some papers and many other hardships a student faces, especially as a female student. However, I am very proud to say that all the hardships paid off and have shaped me into a better, stronger and more resilient individual. I officially joined Makerere University on Thursday, 9th August, 2018.
Inspiration to work hard
My mother has always been the inspiration behind my hard work. She has been a great mentor and role model, always pushing me to be the best version of myself.
How I was able to get a first class
In all honesty, all the credit for all my success belongs to God. However, with regards to my own efforts as a student to succeed in my academics, I attribute this milestone to prayer, discipline, determination and lastly proper time management.
My motivation
I have always been driven by my passion to be exceptional in all I do in order to be in the best position to make a positive impact on the lives of those less fortunate than me and to also make this world a better place for those who come after me.
Okwaimungu Jasper Ngira

I am an Alur from Pakwach District and now a first class graduate of a Bachelor’s Degree of Arts in Development Economics. I am passionate about things to do with the economy and livelihood improvement. Sports and networking are my hobbies.
I draw my motivation from within. I have had a clear path of where I want to be in the medium and long term and how I am going to get there. From day one I knew I had to read hard to achieve my dreams.
My family background has also been a push factor. I have only been able to attain this degree because of government sponsorship and also some private help. This made me focus all my energy on studies such that I can one day uplift our status financially.
Another big motivation has been the expectations that I carry on my shoulders from my family, lecturers, sponsor and friends. They have believed in me since day one and I knew I had to read hard to make them proud. I have very many people to thank for their help along my journey to academic success. First and foremost, most my paternal Aunt Mrs. Angonifua Jolly and her husband Mr. Onoba Charles who have parented me since I was I was a child. Mr . Bitature Patrick has been a pillar in my life and I can’t thank him enough. My lecturers spotted my brilliance and helped nurture it the more especially Prof. Bbaale Edward, Dr. Suzan Kavuma and Mr Fred Kasalirwe. My discussion group mates helped me a lot too, I want to thank them and also congratulate them for graduating. I would also like to study a Masters degree in Economic Policy and Planning if I can get a scholarship or sponsorship.
Amasha Patricia Sheilla

I am Amasha Patricia Sheilla, I pursued a Bachelor’s degree in Statistics at Makerere University.
I have always loved numbers and so that inspired me to take on a statistical course.
Staying focused, having and interacting with the right people has enabled me to get a first class degree (Cumulative Grade Point Average – CGPA = 4.41)
Nalweera Alice

I am Nalweera Alice, a proud Muruli from Nakasongola District. I have a great passion for economics that is why I was inspired to undertake the course and it always gave me a push to focus and look forwards to a great performance.
My greatest inspiration has and will always be my father. He loves excellence in all aspects.
Going through Makerere University has been such a great experience for I adventured academically and socially.
Kapaska Evalyne

Today I graduate with a first class degree of Arts in Economics of Makerere University. I come from a small village in Ibanda District-western Uganda called Kyentaama. From there, I entered the gates of Makerere in August 2018 having attained 18 points from Citizen’s secondary school-Ibanda, which enabled me to get a merit government scholarship.
We stand today on the principle of the future, it is not a distant reality anymore, it begins here, it begins today. I entered Makerere as a child, but I am now leaving as an adult. Well, we did it, we all accomplished one of the major early milestones of our lives, university graduation. This is a major step in the journey of our lives, one that should be recognized for its immense significance. It is an act not only of personal commitment but also one of pride. We all worked hard to get to this day, and our work did not go to waste. Graduation is not an end goal in itself, it is instead a part of longer journey of life. I am glad and I thank God that He enabled me to get a first class degree.
When I was in my O’level, I was motivated by my elder sister and brother who were at Makerere university pursuing Bachelor of Arts in Economics and Bachelor of Arts in Education respectively. I loved studies and I worked and read very hard to also get to university, more importantly Makerere University. When I did my A’level, I worked very hard to be admitted on government which please my father. I promised him that I would get a first class degree, unfortunately, he died last year July and he has not been able to witness this day. (MHSRIP)
While at Makerere university, I chose good friends who could encourage me and advise me to attend all lectures from year one, and also consult on relevant course units for next semester even before it started. With the help of my OGs, OBs and the friends whom I made, we formed a discussion group where we could help each other in all course units. Truly, discussion groups, consultation with lecturers and students who were ahead of me for example Coleb Arinda last year first class graduand from Arts in Development Economics, and extensive reading were great factors that contributed to the success we are celebrating today.
While in my 3rd year first semester, my beloved dad passed away, I lost courage and thought that I was going to lose my first class but I kept praying to God to give me courage. My father always encouraged me to read hard so that I could get a first class. When I received my results of third year first semester, I had GPA of 4.16 which wasn’t a first class. I never gave up, continued reading and praying, God heard my prayers in the second semester and am graduating with a CGPA of 4.53.
I pray and hope that this gives me a brighter future that will help me achieve my career and life dreams.
For God and my country.
We build for the future.
Lillian Ahumuza

I am Ahumuza Lillian. I did Bachelor of Statistics and got a first class degree. What kept me moving in School was the idea that i always wanted to challenge myself to do better. I didnt get the 20 points i desired at A level and i promised myself to do better at University. My lecturer Dr. Dennis Wokiyi constantly encouraged me to work hard and he believed in me. I read very hard and my discussion group was always there for me. We shared ideas and researched on many topics. This first class is a result of hardwork, perseverance and consistency
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Business & Management
PIM Centre Makerere, Graduates Second Cohort of Certificate in Financial Implications – Integrated Regulatory Cost-Benefit Analysis
Published
4 days agoon
September 5, 2025
Jinja, September 5, 2025
Thirty-one government officers from Ministries, Departments, and Agencies (MDAs) have successfully completed a two-week intensive training in the Certificate of Financial Implications (CFI) – Integrated Regulatory Cost-Benefit Analysis. The certification ceremony was held at the Pearl on the Nile Hotel, Jinja, marking another milestone in Uganda’s efforts to institutionalize evidence-based and fiscally responsible policymaking.
The training, delivered by the Makerere University Public Investment Management (PIM) Centre of Excellence in partnership with the Ministry of Finance, Planning and Economic Development (MoFPED), and National Planning Authority equipped participants with practical skills to evaluate policy and legislative proposals for their financial, economic, and social implications.

Speaking at the closing ceremony, Mr. Paul Mwanja, Commissioner for Infrastructure & Social Services at MoFPED, who represented the Permanent Secretary, commended the officers for their commitment at a time when government institutions are finalizing the Auditor General’s audits, implementing the FY2025/26 budget, rolling out the National Development Plan IV’s tenfold growth strategy, and preparing for the 2026 General Elections.
“Your participation affirms a collective commitment across Government to strengthen the quality, transparency, and credibility of public policymaking in Uganda,” Mr. Mwanja said. He urged graduates to return to their institutions as champions of reform, share their knowledge with colleagues, and drive the change needed in Public Finance Management. He also announced that the next cohort of the training will take place in January 2026.

Prof. Ibrahim Mike Okumu, Dean of the School of Economics at Makerere University, delivered the graduation address, highlighting the certificate’s importance in addressing Uganda’s triple challenge of scale, scarcity, and speed.
“This program does something unique. It teaches you not only to ask whether a policy or project is beneficial, but also whether it is affordable and resilient under real fiscal constraints,” Prof. Okumu noted. He challenged graduates to apply their skills at project, portfolio, and policy levels—ensuring value for money and enhancing public trust in government spending.

He further emphasized that Uganda’s pioneering approach to integrated CFI-CBA positions the country as a leader in Africa and beyond: “You, Uganda’s first CFI-CBA graduates, are now part of a global brain trust. Your work will speak to investors, parliaments, development partners, and above all, the Ugandan people.”
Dr. John Sseruyange, Manager of the PIM Centre of Excellence, expressed appreciation to participants for their active engagement throughout the training and thanked MoFPED and the faculty drawn from Makerere University, the National Planning Authority, Ministry of Finance, and the Ministry of Energy for their technical support.

The Certificate of Financial Implications – Integrated Regulatory Cost-Benefit Analysis was introduced following the Revised Guidelines for Financial Clearance, effective July 1, 2025. The guidelines require MDAs to prepare their own financial implications statements, subject to rigorous cost-benefit analysis, thereby strengthening linkages between fiscal responsibility and regulatory impact assessments.
With the successful completion of the second cohort, Uganda is steadily building a critical mass of professionals capable of embedding cost-benefit thinking across government, ensuring every shilling delivers maximum impact for citizens.


Business & Management
PIM Centre of Excellence Steering Committee Charts Way Forward
Published
4 days agoon
September 5, 2025By
Eve Nakyanzi
The Public Investment Management Centre of Excellence (PIM CoE) at Makerere University held its Steering Committee meeting on 4th September 2025 at Mestil Hotel in Kampala. The session, attended by all members, focused on reviewing progress, reflecting on achievements from the past financial year, and charting the way forward for the Centre.
About the PIM Centre of Excellence
The PIM CoE was established in March 2022 at Makerere University’s College of Business and Management Sciences (CoBAMS), in partnership with the Ministry of Finance, Planning and Economic Development (MoFPED). Its purpose is to strengthen Uganda’s public investment management system through training, research, and advisory services.
The Steering Committee plays a critical role in oversight, review, coordination, and advisory functions, guiding the Centre’s work and ensuring that public investment processes align with national development priorities.

Highlights from the Meeting
Speaking at the meeting, Dr. Joseph Muvawala, the Executive Director of the National Planning Authority, praised the October 2024 Annual PIM Conference for expanding perspectives on project design and delivery. He emphasized the importance of shifting from theory to practice in training, advocating for students and officials to engage with real-world projects. He also underscored the Centre’s new autonomy—transitioning from a subvention to a vote—which gives it greater independence but also demands stronger financial accountability. Dr. Muvawala further called for a permanent physical home for the Centre, noting that sufficient resources are available to make this possible and that negotiations with government are underway.
Mr. Ashaba Hannington, Director Budget at MoFPED, shared key achievements from the 2024/25 financial year. He noted that the Annual PIM Conference, organised jointly by MoFPED and the Centre, provided a vital platform for stakeholders to reflect on progress in public investment management.

Mr. Ashaba reaffirmed MoFPED’s commitment to working closely with the Centre to strengthen Uganda’s public investment capacity.

Prof. Eria Hisali, Co–Principal Investigator of the PIM CoE, outlined strategies to increase the Centre’s vibrancy and impact. He emphasized direct project engagement, advisory services, and peer reviews as ways to bridge the gap between theory and practice. Looking ahead, he revealed plans for a Master’s program in Economic and Investment Modelling, a Training of Trainers (ToT) initiative, and deeper practical capacity-building efforts.
Prof. Hisali also noted several successful trainings from the past year, including:
- 46 staff from MDAs trained in Essentials of PIM.
- 59 participants across two cohorts trained in Financial Appraisal and Risk Analysis.
- 25 participants trained in Economic Appraisal and Stakeholder Analysis.
He proposed the introduction of a “trailer feasibility test” to evaluate whether completed projects deliver benefits as projected and to address optimism bias in project planning.

Dr. John Seruyange, Manager of the PIM CoE, highlighted the Centre’s growing regional footprint. Beyond Uganda, six central government officers from Somalia have been trained in Infrastructure Asset Management, generating further interest in advanced training from Somalia, Zimbabwe, and Somaliland. To position itself as a regional hub, the Centre is preparing a prospectus to market its courses across Africa and beyond.
Why It Matters
The Steering Committee reaffirmed its commitment to ensuring that the PIM CoE remains a leading think tank and capacity-building hub for government and regional partners. By improving the appraisal, financing, and implementation of public projects, the Centre is strengthening accountability, enhancing service delivery, and contributing to Uganda’s broader development goals.
Business & Management
Dissemination Workshop: Government and Regulators urged to formalize the informal sector
Published
1 week agoon
August 29, 2025
On 29th August 2025, researchers from Makerere University College of Business and Management Sciences and the Copenhagen Business School, in partnership with Uganda Small Scale Industries Association disseminated the key findings and policy recommendations aimed at impacting both the informal and formal sectors in Uganda.
The dissemination workshop follows an intensive and participatory research project, which presents insights from a large scale study of over 1,100 small-scale firms across Uganda. Hosted at Makerere University, the dissemination workshop on Firm Formalization and Sustainable Development, brought on board key stakeholders including regulators, policy implementers, researchers, industry partners, the private sectors, manufactures, the academia, business men and women from the informal sector, and the media.
Approximately 90% of Small and Medium Enterprises (SMEs) in Sub-Saharan Africa operate in the informal sector. Uganda’s informal economy employs the majority of workers, but is characterized by low productivity and unsustainable practices. In Uganda, nearly 78% of the working population operate in the informal economy, spanning from street vendors to large unregistered businesses. Firms may choose to remain informal to hinder the accessibility of tax information, which consequently affects the government’s ability to mobilize domestic revenue. While informality provides livelihoods and informal firms may enjoy a significant degree of adaptability and flexibility, they typically face low productivity, limited worker protection, and environmentally harmful practices.
In 2022, an interdisciplinary team of scholars and practitioners embarked on research to examine the informal sector, gain a deeper understanding of the informal sector, as well as, its impact on sustainable development. The research team conducted field experiments and survey-based studies between 2022-2024 to evaluate the links between formalization and sustainable development.

Led by Prof. Marcus M. Larsen as the Principal Investigator, the research team consisted of the following the members: Prof. Faisal Buyinza-Local Principal Investigator, Dr. John Seruyange-Makerere University School of Economics, Dr. Ismail Kintu and Dr. Yusuf Kiwala-Makerere University School of Business, and Prof. Rebecca Namatovu-Copenhagen Business School. The research was funded by the Independent Research Fund Denmark.
“Our research shows that formalization can promote sustainable development, but outcomes differ by type: URA tax registration drives the most meaningful improvements in business, labour, and environmental practices, while URSB business registration mainly boosts legitimacy and local government licensing lags behind. To realize Uganda’s green and inclusive growth goals, formalization must be coupled with sustainability incentives, targeted reforms, and strong support from government, business associations, and civil society. From the policy perspective, the government needs to simplify the legitimization process through increased proximity of the registration centres for SMEs to leverage the benefits of formalization.”
Opening the dissemination workshop, the Principal of the College of Business and Management Sciences-Prof. Edward Bbaale represented by the Deputy Principal, Professor James Wokadala, emphasized the significance of the study in shaping Uganda’s development agenda. He underscored that Makerere University is committed to undertaking research with partners to drive inclusive growth and sustainable economic development. The Deputy Principal noted that the interdisciplinary research team combining the global north and global south expertise, positions the College of Business and Management Sciences at Makerere University, to produce impactful research to influence policy and practice at the national and global levels.

Unpacking the key concept in the research project, Ms. Veronica Namwanje, the Director of Uganda Small Scale Industries Association (USSIA) explained that formalization goes beyond business registration. “Formalization is about strengthening enterprises to grow sustainably,” she articulated. Commending the partnership between USSIA and the School of Economics at Makerere University, Ms. Namwanje stated that this collaborative learning experience will strengthen SME’s in Uganda. “This research will significantly impact Uganda’s economy. 75% of the labour force is employed in the non-formal sector. The research will support over 12,000 member SMEs across Uganda,” she said.
Building on the remarks from the College Principal and the Director of USSIA respectively, the Moderator of the dissemination workshop, Dr. Anthony Tibaingana called upon the project Principal Investigator, Prof. Marcus Larsen from Copenhagen Business School, to present to the audience, the gist of the research on formalization and sustainable development.

Prof. Larsen commenced his presentation by acknowledging the Local Principal Investigator, Prof. Faisal Buyinza and Makerere University researchers in Economics and Business for their commitment and dedication. “This project started in 2022. You have worked with me wholeheartedly. Thank you for being true partners,” he remarked. Prof. Larsen explained that this research exposed him to the beautiful country called Uganda, its fine weather and hospitable people. As this particular research project comes to an end, he leaves Uganda and Makerere University with good memories, of working with people, committed to the transformation of society.
Setting the pace into his presentation that provided a strong case for formalization of business given its contribution to inclusive growth and development of any country, Prof. Larsen provided a comparison between the Global north where formalization is a norm. “The Global North has zero tolerance for informal practices. In the Global North, you must be formally registered to operate a business,” he reported.
In the Global South, Prof. Larsen disclosed that the research studies proved that the number of firms under the informal sector was quite high. Through the research project, Firm Formalization and Sustainable Development in Uganda, they observed that many small scale businesses operate without any form of registration, from the Uganda Revenue Authority (URA) and the Uganda Registration Services Bureau (URSB).
With over 78% of the working population employed in the informal economy through numerous establishments (ILOSTAT, 2024), Prof. Larsen stressed that the situation in Uganda, necessitates a combined effort to ensure formalization of businesses/firms. He notified the audience about Sustainable Development Goal (SDG) 8.3, which encourages the formalization and growth of micro, small and medium sized enterprises. He also made reference to Uganda’s 4th National Development Plan, which states, and I quote: “This dual nature of informality contributes to low productivity, survival and growth of enterprises, as well as, limiting effectiveness of government policy incentives.”
Prof. Larsen argued that addressing high firm informality in the Global South through formalization can unlock growth, enable access to resources, spur sustainable development, drive inclusive growth, and contribute to the realization of Sustainable Development Goals (SDGs).
Examining SMEs and the environment, Prof. Larsen reported that the research findings indicated that that environmental issues are given less attention by SMEs. “Informal workers are particularly affected by and affect climate change. Most of the interactions proved that informal workers use environmentally unfriendly practices,” he stated. Prof. Larsen together with the research team advocated for a transition to formalization of firms, which leads to environmental sustainability with decent workers.

The research team observed that informal workers suffer from job insecurity, and in most cases, their employers do not remit their social protection funds. For instance, in Uganda, most of the workers in the informal sector did not have any contributions with the National Social Security Fund (NSSF).
Presenting the key research insights, Prof. Larsen focused on the formalization and practices, interpretation for policy makers, and SME survival and sustainability. Formalization and Practices provided hints on URSB (business registration), URA (Tax Registration) and Local Government (Trading Licenses).
Providing the interpretation for policy makers, Prof. Larsen elaborated as follows: URSB formalization mainly signals legitimacy, but has limited impact on deeper practices; URA formalization, though resisted initially, delivers the strongest and broadest improvements in business, worker and environmental practices once firms adopt it; and Local government licensing is associated with negative or weak outcomes indicating a need to reform systems to better incentivize sustainability.
On SME Survival and Sustainability, the key research insights include the following:
Financing: MSMEs that started with external financing were 12% more likely to survive than those using internal funds.
Gender: Male owned MSMEs had a higher survival rate (+13%) due to greater access to resources, though firms owned by females reported stronger sustainability orientations.
Location: Urban-based firms had 10-20% higher survival than rural firms, though rural enterprises displayed higher sustainability practices overall.
Education: Owners with university education had survival rates 17 to 24% higher than those with primary schooling.
Business associations: Female-owned MSMEs in associations had 13 to 16% higher survival rates
Registration effects: Surprisingly, longer registration with URA/URSB was associated with slightly lower survival rates (1 to 4%), pointing to burdens of compliance.
The Local Principal Investigator, Prof. Faisal Buyinza, advocated for multi-faceted policies to empower SMEs in Uganda for instance, through simplifying registration, providing green tax incentives, protection of workers and guarding against counterfeit products. Prof. Buyinza presented the following policy recommendations:
- Raising sustainability standards in business formalization
- Building green and fair fiscal systems
- Strengthening social protection and green employment
- Enhancing entrepreneurial skills for sustainability
- Promoting youth and ago-led green innovation
- Advancing women’s leadership in sustainable enterprises
- Digital transformation for green formalization
- Civil society and employer advocacy for just transition
The participants delved into an interactive question and answer session moderated by Prof. Eria Hisali, former Principal of the College of Business and Management Sciences, who provided strategic guidance and oversight at the inception of the research project.

Prof. Hisali called upon the participants and key stakeholders to contribute to the discussion, when he said: “The informal sector is not abstract. The informal sector is with us. I therefore call upon you to share lived experiences and practices on this matter.”
Taking on the form of a plenary, the following ideas were raised:
- Financial constraints are a major blow to SMEs. This is further complicated by the payments required through registration, licensing, taxation, and other formalization processes including the high cost for online operations that require access to the Internet.
- Power outages in Uganda significantly affect business operations. When power is on and off, SMEs incur losses due to the nature of their activities.
- URA has a close working relationship with Uganda Small Scale Industries Association (USSIA). This partnership should be leveraged to reach out to business owners in the informal sector.
- The government should provide tax incentives to local investors. This incentive will positively impact formalization of businesses.
- URBS should come up with tough measures on standards in order to safeguard Ugandans from counterfeit products.
- URA and URSB should note that majority of players in the informal sector are not educated, and, as such, should come up with specialized awareness programmes delivered in a language that they can understand.
- Noting that despite the benefits of formalization, entrepreneurs fear to formalize their business, those concerned should invest time and resources to identify the reasons behind this attitude.
- Create awareness by deliberately popularizing the benefits of formalizing a business, and the incentives that accrue to someone who has formalized his or her business.
- Commending the stakeholder mapping and segmentation with respect to policy recommendation, the participants requested for the involvement of the Ministry of Gender, Labour and Social Development.
- Tackling the policy recommendation on digital transformation, the participants recommended the involvement of NITA-Uganda.
- Formalization of businesses and registration is affected by the high cost of Internet services and subscriptions. The participants reported that the high costs of Internet deter online operations.
Reflecting on the ideas raised during the plenary sessions, Prof. Hisali observed differences in the level of awareness regarding business formalization. He called upon the Uganda Small Scale Industries Association and Makerere University to continue the discussion with key stakeholders to conduct periodic awareness creation and training sessions.
On a positive note, the participants and stakeholders were notified that URA was in advanced stages of according tax holidays to SMEs. Prof. Faisal Buyinza, who interacted with URA, during the course of the research project (2022-2024), highlighted that effective July 2026, start-up business up to UGX 300million, will not be taxed. Such start up business, will enjoy a tax holiday of three years.”
The submission from Prof. Faisal Buyinza was supported by officials from URA who were physically present in the dissemination workshop held in the Conference Hall, at the College of Business and Management Sciences, Makerere University.
The participants were thoroughly engaged during the dissemination workshop, which entailed remarks from the College Principal, presentation by USSIA, project purpose and findings, research presentation, policy implications, question and answer session, and final reflections.
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