The DVCAA-Prof. Umar Kakumba (Left) delivers closing remarks at the Career Services Stakeholders Meeting on 17th March 2022 at Kabira Country Club. Second from Right is Project Coordinator MCFSP-Dr. Justine Namaalwa with the day's Moderator and Principal PRO, Ms. Ritah Namisango (Right).
There is urgent need to come up with a framework paper, which will be translated into a policy that can guide the provision of robust career services at Makerere University. This consensus was reached by a stakeholders’ meeting convened by the Deputy Vice Chancellor (Academic Affairs), Professor Umar Kakumba on Thursday 17th March 2022.
The meeting aimed at generating ideas on strengthening career services brought on board over 70 participants who included Members of Management, College Principals, Deans of Schools, Heads of Departments, Directors of Units, College Principal Communications Officers and Web Administrators, Mastercard Foundation Scholars Program (MCFSP) staff, Counseling and Guidance Center (CGC) staff, as well as the Public Relations Office of the University.
The Ag. DVCFA and Principal College of Engineering, Design, Art and Technology (CEDAT)-Prof. Henry Alinaitwe (R) with stakeholders from his college.
In his opening remarks, Prof. Kakumba thanked all the Stakeholders who responded to his invitation geared at strengthening Career Services at Makerere University. Sharing his observations, he said that whereas Colleges and Schools were engaged in organizing various sessions on career services, there was need to align and formalize these activities at institutional level.
Prof. Kakumba emphasized that it was high time that the university made a deliberate effort to offer career services so that students can right from the onset have a sense of what their professional lives would entail.
Some of the stakeholders who took part in the meeting.
He informed the participants that in his capacity as Chairperson of the Mastercard Foundation Scholars Program Steering Committee, he had taken note of the strong mentorship program developed for Scholars, which he would like to see emulated and implemented across the entire University.
“All our students need mentorship and career guidance right from the beginning of their academic Programs. In addition to the one week of orientation and the several career sessions at the different colleges or unit levels, we need to do more. We are therefore convening here today to harmonise those efforts,” Prof. Kakumba pointed out.
Dr. Justine Namaalwa, Program Coordinator, Mastercard Foundation Scholars Program at Makerere University.
The Program Coordinator, Dr. Justine Namaalwa informed participants that the Mastercard Foundation Scholars Program at Makerere University prides itself in supporting and cascading good practices across the entire University. She pledged the Scholars Program’s unwavering support for Career Services at the University. She shared that whereas the Scholars Program had supported about three Career Fairs for the entire University, the attendances had been low due to competing activities. Her interactions with some of the students had revealed that whereas they were keenly interested in the career fairs, their primary obligation was to attend lecturers held at the same time.
Dr. Namaalwa pointed out a number of initiatives the Scholars Program had come up with in order to build capacity of the Scholars, such as the mentorship Program, Summer Leadership camp, Summer School, Monthly capacity building workshops and trainings. She urged the University leadership and staff to adopt such programs whenever resources permit.
Mr. Henry Nsubuga, Manager Counselling and Guidance Centre, Makerere University.
Mr. Henry Nsubuga, the Manager Counseling and Guidance Centre, informed the participants that over time, the Centre has reached out to and worked with different units that offer career services to students. That notwithstanding, the services offered were inadequate due to limited resources and staffing for such a critical service at the University.
He also observed that whereas different units were involved in the provision of career guidance services, there was no proper planning for career services across different colleges. Furthermore, there was weak linkage between the University and prospective employers who could offer employment and internships to graduates of the University.
The Principal College of Veterinary Medicine, Animal Resources and Biosecurity (CoVAB), Prof. Frank Mwine (Back to camera L) with stakeholders from his college who included the Guild Speaker Rt. Hon. Gatuya Mucyo (2nd R). In the background are stakeholders from the College of Health Sciences (CHS) led by the Principal Prof. Damalie Nakanjako. Also present were Prof. Moses Joloba and Guild President H.E. Shamim Nambassa.
Mr. Nsubuga called upon all stakeholders across different Colleges to support the annual career day, which is a good platform for the students to meet with the industry and private sector, in order to get some career guidance before they transition to the world of work.
Another section of stakeholders listens to proceedings during the meeting.
The Facilitator, Dr. Betty Ezati, former Dean School of Education, highlighted the importance of career services. She singled out four major advantages that career services offer to the students;
Enhance authentic learning and build knowledge of the world of work and oneself.
Help students develop their career identity and in turn support learning.
When students understand where the degree might take them, the relevance of the learning becomes clearer, and engagement with the curriculum is strengthened.
Strengthen learners’ capacity to navigate careers and the world of work, including how to obtain work and advance in careers.
Dr. Ezati called upon all stakeholders at the university to reflect on the issue of career services across the different colleges and Schools and come up with an institutionalized approach embedded within the University calendar.
Dr. Betty Ezati, College of Education and External Studies (CEES) was the day’s facilitator.
From the highly interactive group discussions, it was evident that although career services were being offered, there was need to better the game by coming up with a planned and deliberate approach. The stakeholders highlighted the need to incorporate the Annual Career Fair/Day within the University calendar and budget. The participants also emphasized the need to budget and allocate realistic resources to career services.
The Stakeholders meeting was organized by Counseling and Guidance Centre of the University with support from Mastercard Foundation Scholars Program.
Before becoming an optometrist, researcher, programmer, and eye health entrepreneur, Timothy Khabusi walked barefoot to school along rough roads in Manafwa District, Eastern Uganda. For most of his primary school years, Timothy walked more than nine kilometres each day from his home to Bubulo Mixed Primary School in Manafwa District.
He would leave home at about 6:00 a.m., walk to the highway, and join other children on their way to school. On the murram road, sharp stones pressed into his feet. When the rains came, he sometimes arrived at school completely drenched. Occasionally, a truck carrying market vendors would stop and offer them a lift. “Those were few lucky days,” Timothy recalls.
At the time, however, Timothy did not see his life as unusual. It was simply how life was for many children in his village. What he did not yet know was that those long walks were helping shape a determination that would eventually take him from rural Manafwa to Makerere University and, later, the University of Edinburgh in Scotland.
Timothy Khabusi is the sixth of eight children (5 boys and 3 girls). His father, 68, a retired primary school teacher, and his mother, 60, a small retail shop owner, had limited resources but were determined to give their eight children opportunities they had not enjoyed themselves.
The family tried several ways to make ends meet. His mother ran a small local brew joint, selling malwa, a traditional fermented cereal drink. When Timothy was about ten, the family closed the malwa joint and moved on, first trying farming and later, in 2009, opening a small retail kiosk with money earned from selling a small coffee harvest.
The family kiosk changed things. Timothy started taking snacks to school and also began developing an interest in business. He sold sugarcane and later teamed up with his younger brother, Mark, to make mandazi, a popular delicacy among schoolchildren.
Behind these modest ventures were sacrifices his parents made for their children’s education and health. His father took loans to support the family through school, while both parents repeatedly emphasised the importance of education.
Timothy’s own academic journey was far from perfect.
At rural Bubulo Primary School, Timothy performed very well and earned a place at one of the best secondary schools in Eastern Uganda, Mbale Senior Secondary School, in Mbale city.
At Mbale Secondary School, he became a strong academic performer and earned a renewable merit-based bursary that covered most of his school fees. Mr Mabaku, his Mathematics teacher, taught him to connect classroom concepts to real-life problems—a way of thinking that would later shape his interest in technology and programming.
Then came a setback.
Timothy’s A-level results (15 points in Physics, Chemistry, and Mathematics) were far lower than he had expected. For someone who had always seen himself as a top student, the outcome was deeply disappointing, and he missed out on the much-coveted government scholarship. He even wondered whether university was still possible. He considered repeating his A-levels but instead applied to Makerere University on private sponsorship. He was admitted to study Optometry, although he had initially wanted to pursue Medicine and Surgery.
Khabusi Timothy, during his time at the Scholars Program.
Then came the opportunity that changed everything.
In 2017, Timothy became a Mastercard Foundation Scholar at Makerere University, receiving support that enabled him to continue his university education. The financial uncertainty that had threatened his university education was resolved. What initially felt like failure became an opportunity that redirected him towards a field he had not planned to enter. Through optometry, he discovered a profession that linked clinical care with science, technology, research and public health.
His career journey after graduation.
After graduating from Makerere University in January 2022, Timothy set out to fulfil his ambitious mission to improve eye health in Uganda. His career began far from his village home in Manafwa: he started at a private clinic in Arua town, West Nile, hundreds of kilometres from Manafwa in Eastern Uganda. Asked why he didn’t find a job in Kampala, as most of his peers did, Timothy quickly explained that his mission is to provide the best eye health care to communities with limited access to these services.
After working for one year in Arua, he returned to Kampala. He first worked at Dr. Agarwal’s Eye Hospital from 2023 to 2025, then moved to Med-Optics, another popular eye clinic in Kampala. In February 2026, he opened his own eye clinic, Khabusi Vision Care Centre, a modern optometry centre dedicated to providing eye care services at subsidised rates to individuals and families who may face financial barriers to accessing these services.
Khabusi Timothy on his graduation day in 2022.
His leadership journey
For Timothy, leadership is not about collecting titles. At Mbale Senior Secondary School, he led the Science Club, organising seminars and holiday revision programmes. At Makerere, he served as a minister at the College of Health Sciences and as a leader in the Optometry Students’ Association. Those experiences shaped a simple philosophy: leadership means seeing what needs improvement, taking responsibility, and bringing others along.
That philosophy now drives his ambitions for Khabusi Vision Care. In the coming years, he aims to strengthen the organisation’s clinical, public health, digital and research work. His longer-term vision is to build a major Ugandan eye health organisation with branches across the country, comprehensive services, research programmes and locally developed diagnostic and ophthalmic technologies.
Impact in the community
Asked about his impact in the community, Timothy quickly pointed to the number of patients whose sight he has helped restore at a modest cost they otherwise couldn’t have afforded.
“I am proud to have treated more than 10,000 patients and enabled them to see better since I began my optometry practice in 2022. Among the patients, I vividly remember a police woman who was on the verge of going completely blind due to a misdiagnosis she had received at different facilities she had visited in Kampala, until she came to Khabusi Vision Care Centre in Kyanja, where I was able to help correct the optical issue she was grappling with.” Timothy proudly states.
Khabusi Timothy examining one his patients at his eye clinic.
Timothy further enumerates the number of young people he has mentored and continues to mentor in optometry. He also offers graduate internships at his clinic and employs five young people as permanent staff. He also conducts regular community outreach activities, offering free eye check-ups in the community and subsidised treatment for those who need it.
A word to the Mastercard Foundation Scholars Community
Timothy expressed his gratitude to the Mastercard Foundation Scholars Program and Makerere University for giving him the opportunity to pursue a quality university education at a time when he had lost hope of attending university after failing to secure a government scholarship.
“I am forever grateful to Mastercard Foundation and Makerere University for giving me a scholarship that changed my whole life; without the scholarship, I would not have been able to afford the university fees; therefore, I wouldn’t have become what I am today,” Timothy points out.
Asked what advice he would give to current Mastercard Foundation Scholars, Timothy urges them to take advantage of the additional skilling and development programmes the Mastercard Foundation Scholars Program offers.
“I urge my young brothers and sisters on the Mastercard Foundation Scholars Program currently to take the capacity-building training the Mastercard Foundation Scholars Program offers; it is what will give you an advantage over others in the job market,” Timothy advises.
Looking ahead
Beyond healthcare, Timothy is a writer, programmer, and researcher. He has published “From the Slopes of Mount Elgon”, a novel about a young girl who confronts poverty and betrayal while pursuing education and dignity. Timothy’s story is not a straightforward journey from challenge to success. It is about unexpected turns: the barefoot walks, the disappointing A-level results, the unexpected scholarship, and the career he never originally intended to pursue. His advice to young people comes from that experience: one disappointing result or difficult season need not decide the rest of your life. Sometimes, you have to keep walking.
“Keep learning, keep improving, and when opportunity comes, use it—not only to change your own life, but to create opportunities for others,” Timothy advises.
Timothy is now pursuing a Master’s degree in Patient Safety and Clinical Human Factors at the University of Edinburgh. The programme has reshaped his approach to healthcare. Rather than focusing solely on individual mistakes, he examines the systems that allow failures to occur and how to redesign them to improve patient safety.
On October 5, 2026, Makerere University welcomed Mrs. Anne Twinomugisha Muhairwe, the Deputy Inspector General of Government (DIGG) and her delegation for a courtesy visit ahead of the International Ombuds Day 2026 commemoration under the theme “Ombuds: Office of Options”.
The delegation was received by Professor Barnabas Nawangwe the Vice Chancellor of Makerere University in his office where they discussed the Ombuds Day theme, the university’s successful reconciliation-based conflict resolution, ongoing infrastructure projects, and a renewed commitment to institutional partnership.
Mrs. Anne Twinomugisha Muhairwe,
Mrs. Twinomugisha Muhairwe, who also spoke as the President of the African Ombudsman and Mediators Association (AOMA), emphasised that her office aims to be a partner in building and strengthening public institutions rather than merely a critic. Therefore, this visit marked a big step in the evolving relationship between public institutions and the Office of the Ombudsman at the Inspectorate of Government, where it is headed by Director Kakooza Savio Ntensibe, who was also part of the delegation.
The DIGG shared that the office provides essential options for resolving grievances such as administrative injustice, where people feel victimised, and unheard.
Prof. Nawangwe (C) presents the Makerere@100 Coffee Table Book to Mrs. Twinomugisha Muhairwe (R) as Mr. Kakooza Savio Ntensibe (L) witnesses.
Reconciliation Underscored
While addressing the delegation, Professor Nawangwe, framed the visit as a turning point in the institution’s relationship with oversight bodies. He welcomed the DIGG, an alumna of Makerere, and commended the Ombuds methodology that prioritizes reconciliation as initiated by neutral persons or bodies to resolve disputes.
“The style of reconciliation has worked very well for us as well, ever since we started talking to the students, it has kept peace in the university,” the Vice Chancellor remarked.
Prof. Barnabas Nawangwe addresses the delegation.
“We started talking to the students and… eventually, they started to understand. Today, if you come and begin talking of strike, fellow students will tell you, ‘We came here to study’”, added the Vice Chancellor.
The engagement also discussed the practical realities of student welfare. Mrs. Twinomugisha Muhairwe, with specific interest, probed the Vice Chancellor on the status of hall renovations. In response, the Vice Chancellor explained the phased approach to renovations, noting that the university is systematically upgrading facilities to improve the living conditions.
The Vice Chancellor thereafter invited Mrs. Twinomugisha Muhairwe and her team to visit the university museum, as a gesture to underscore the spirit of the day where the Ombudsman and the university stand together.
Prof. Barnabas Nawangwe shows Mrs. Anne Twinomugisha Muhairwe around the Makerere Museum.
About Ombuds Day
Ombuds Day is an international observance held annually on the second Thursday of October to raise public awareness of the ombuds profession.
According to the International Ombuds Association, an ombuds is an independent, neutral, and confidential professional who helps resolve disputes, investigate complaints, and address systemic issues within an organization, government agency, or institution.
Makerere University has noted the serious concerns raised publicly through social media video posts regarding the conduct of a member of staff. We recognise that such matters can cause profound distress and that it takes courage to speak about experiences of harm. The University takes all matters relating to the safety, dignity, and welfare of its students, staff, and visitors with the utmost seriousness.
Makerere maintains a zero-tolerance policy toward sexual harassment, gender-based violence, and any form of misconduct that threatens the well-being of members of the University community. Formal reports of sexual harassment are handled through established procedures with the seriousness they deserve.
The University has deliberately put clear policies and procedures in place, including the Safeguarding Policy, the Policy and Regulations Against Sexual Harassment, and staff disciplinary processes. These are designed to ensure that any formal complaints received are investigated thoroughly, fairly, and confidentially, while upholding the principles of natural justice and due process for all parties.
Students, staff, and visitors who have concerns are encouraged to make a formal report through the available channels, including the Gender Mainstreaming Directorate, the Office of the Dean of Students, or MakSafeSpace (the University’s online platform that facilitates anonymous and confidential reporting). Professional support services remain available at the University Counselling and Guidance Centre for those who need them.
Makerere University remains committed to fostering a safe, respectful, and inclusive learning and working environment for all. We will continue to strengthen our systems for prevention, reporting, and accountability.