On 17th December, 2021, scores of Ugandan Universities educators and policy makers held a virtual workshop themed ‘Navigating technology-supported examinations for higher education institutions’ due to the prevailing effects of the Covid 19 pandemic.
The Covid-19 pandemic has affected every sector. Institutions of Higher learning were forced to adopt online assessment. A number of institutions attempted to administer high-stake examinations using technology-platforms available to them. However, the move to online exams necessitated a quick transition to ensure that the exams produced valid, reliable and fair results. While students required having devices, stable and secure internet connectivity, the educators required a transition in examination design. Makerere and Uganda Christian University were the first to manage online assessments in Uganda
Prof. Paul Muyinda a Makerere University senator opened the workshop and reminded the audience that the EQIP project aims at a transformative pedagogy for students to excel in learning and post education.
“We have to move with modern times, if the banking sector has transformed, the education sector has to also embrace the emergency of new learners not only technology. Time has changed and so methods of doing things, the education sector should be able to fit in the 21st century,” added Prof Muyinda.
He also urged Lecturers to always confront challenges with innovative solutions which the EQIP project is doing.
The Uganda Christian University (UCU) Deputy Vice Chancellor for Academic Affairs, Rev. Dr. John Kitayimbwa, showcased a systematic approach the institution has adopted to manage online assessment. He quoted the Hoffman foundation 2020 report that indicated that half the biggest companies in America were created in periods of market crush and crises saying that managing at a time of crisis is like shooting at a moving target as you are ought to adjust.
The Uganda Christian University (UCU) has focused on equipping its students with knowledge and skills of finding and using information but not remembering facts, it has prepared its students to remember, evaluate, analyze and apply knowledge. All this added to a strong online examination software that ensures full virtual supervision during the examination.
The UCU online assessment portal is designed to prevent copying as it secures the question paper through disabling copy-paste keys as any candidate attempting to do so is thrown out of the examination room after three warnings. Screen sharing and printing is also not permitted by this system and it randomly takes pictures of the candidate as they sit the examination.
Rev. Kitayimbwa added that the institution is designing an authentication and authorization platform that will focus on ruling out illegitimate persons from sitting examinations for students through live video conferencing and remote picturing for examiners to keep track of any activity and movements of students.
He ended by urging educators to embrace adaptability as only the adaptable will win this game but not the strongest or the most intelligent.
Makerere University ’s Online Learning expert Dr. Godfrey Mayende briefed the audience on how Makerere University has transitioned to online examinations. The ‘Constructive Alignment’ model that focuses on how and when learners shall learn and how learning shall be measured has been adopted at the Ivory tower.
This model is embedded into the Makerere University E-learning system (MUELE) and can identify early adopters amongst learners and these are used to support their fellow learners after thorough capacity building from the online assessment team of the university. The university also conducts trainings for facilitators, examiners and students on online assessment modalities. The educators have greatly catered for the visually impaired students through developing transcriptions
Dr. Mayende further said that the university has successfully engaged Mastercard Foundation to aid in the program and it promised to assist with top notch servers to boost online learning at Makerere University .
All the educators and other stakeholders that attended this workshop in one voice urged government and regulators to engage telecom companies on Zero rating Institutions’ online learning systems so that full inclusion of students regardless of financial capabilities is ensured. The EQIP project is a joint partnership among Makerere University , Norwegian Agency for international Cooperation, University of Rwanda and University of Adger Norway.
Makerere University has urged female students admitted under the Makerere University Council Tuition and Functional Fees Waiver Scholarship for the 2026/27 academic year to take the opportunity seriously, focus on their academic performance, and stay alert about their personal safety.
The message was delivered during an orientation for the scholarship beneficiaries at the Senate Conference Hall, where officials from the Gender Mainstreaming Directorate welcomed the students and shared guidance on academic success, security, mentorship, and responsible social conduct.
The Chief Gender Mainstreaming Officer cautions students on safety and self-reliance
Dr. Euzobia Mugisha Baine, Chief Gender Mainstreaming Officer, congratulated the students on receiving the scholarship and urged them not to take it for granted.
She advised them to seek information from the relevant university offices instead of relying on assumptions or what fellow students tell them, and to keep records of official communication whenever they raise concerns or follow up on university matters.
Dr. Euzobia, Chief Gender Mainstreaming Officer, giving her remarks
Dr. Baine said students should take responsibility for their own security, warning them not to trust strangers easily and urging them to be careful about where they go and who they interact with.
She also reminded them that strong academic performance is required to keep the scholarship, and encouraged them to ask for help early whenever they face academic, social, or other challenges instead of waiting until the situation becomes harder to manage.
Students urged to aim for first-class results
The officers welcomed the students and encouraged them to put their studies first, urging them to aim for first-class academic results during their time at Makerere.
They advised them to use the academic support available to them, including help from course mates and any tutorials or mentoring offered within their colleges, and not to hesitate to seek assistance when they have concerns about their results or coursework.
The GMD team also spoke to scholars about personal safety, cautioning students against accepting help from strangers, including with luggage or transport, and referred to a recent incident in which a student’s belongings were stolen. She urged them to stay alert as they settled into university life.
Focus on academic foundations and safe social conduct
Other speakers, including Ms. Susan Mbabazi, who is the Principal Gender Officer, Ms. Abilat Lozirah, and Cynthia Ayaa Kamaketch emphasised the need to build a strong academic foundation from the start of the semester. They encouraged students to attend lectures regularly, read beyond classroom notes, use university resources such as internet access and the library, and develop steady study habits instead of waiting until exams are near.
A section of female students awarded the Makerere University Council Tuition and Functional Fees Waiver Scholarship for the 2026/27 academic year listening to Mr. Eric Tumwesigye, the Principal Gender Officer and Head of the Students Affairs Division during their orientation at the Senate Conference Hall.
They also warned students to be careful when meeting people they do not know well, advising them to hold academic discussions and social meetings in open, public spaces such as Freedom Square rather than in private rooms.
The students were also encouraged to seek mentorship from university staff and others who could guide them in their academic and career development, and to identify a mentor before leaving the orientation.
The orientation also pointed students to key university services and locations they should know, including the university health facilities, the Makerere Police Post, the Counselling and Guidance Centre, and places of worship on campus.
Speakers reminded the students that the scholarship gives them a chance to pursue their education at Makerere University, and that keeping it depends on their discipline, academic performance, and willingness to seek support when needed.
On Friday 18th September 2026, the Department of the Academic Registrar, Makerere University, held a befitting farewell ceremony in honour of Mr. Charles Ssentongo and Ms. Betty Akoli, who have retired from University service upon attaining the mandatory retirement age of 60 years.
Mr. Ssentongo retires as Deputy Academic Registrar in charge of Undergraduate Admissions and Records, after 26 years of dedicated service to the University, a journey he began in 2000. Ms. Akoli retires as Assistant Academic Registrar.
Ms. Prossie Nakayiki (L) poses with Mr. Ssentongo (C) and Ms. Akoli (R) shortly after presenting them with their plaques.
The farewell, held in the Senate Building Conference Hall, was presided over by Ms. Prossie Nakayiki, the Acting Academic Registrar, and was attended by members of the Senior Management Team and staff of the Academic Registrar’s Department.
In recognition of their distinguished and spotless service, the two retirees were awarded institutional plaques and assorted gifts from the Department and individual members of staff.
Mr. Ssentongo and Ms. Akoli receive gifts from staff of their former Units including Mr. Justus Karegyeya (2nd L) the Ag. Deputy Academic Registrar, Undergraduate Admissions and Records.
Mr. Ssentongo and Ms. Akoli’s retirement follows that of other senior members of the Department, including Mrs. Patience Mushengyezi, who retired earlier this year.
The Department of the Academic Registrar remains deeply indebted to Mr. Ssentongo and Ms. Akoli for their highly committed, exemplary, and dedicated service to Makerere University. We wish them a happy, healthy, and fulfilling retirement.
Ms. Betty Akoli receives a gift from a former colleague.
Prof. Sarah Ssali the First Deputy Vice Chancellor in charge of Academic Affairs (DVCAA) at Makerere University was one of the panelists that addressed the complex challenges facing African higher education during a Virtual Round Table on Restoring Trust in Academia and the Knowledge Economy held September 15, 2026. The event was organised by Strathmore University as part of the pre-summit events for The Trust Summit (TTS), due to be held in Nairobi, Kenya from October 21-23, 2026.
She was also welcomed in her capacity as the Director of the African Research Universities Alliance (ARUA) Centre of Excellence in Notions of Identity, a platform she used to deliver warm regards from the Vice Chancellor, Prof. Barnabas Nawangwe. Other panelists included; Dr. Vincent Ogutu-Vice Chancellor, Strathmore University and Prof. Gilbert Kokwaro-Director, Institute of Healthcare Management, Strathmore University Business School, while the Moderator was Dr. Maureen Syallow-Senior Lecturer, Strathmore University.
In her submission, Prof. Ssali emphasised the need to understand that universities are working in a turbulent times, and do not deserve to be at the receiving end of some of the challenges being ascribed to them. She added that challenges affecting society ought to be handled in partnership with other stakeholders and key players.
An example of this kind of criticism is on the question on the quality and integrity of degrees that has come up severally and is being fueled by the fact that not many graduates can find gainful employment after completing university.
“We have many more people living longer, getting educated, and chasing fewer jobs. For example, in the case of Uganda, we graduate around 40,000 students per year, but only 700 jobs are being created in the public sector per year” she noted.
Turning to the need to maintain standards and trust, Prof. Ssali outlined the rigorous systems already in place. These include holistic curriculum development involving stakeholders such as the National Council of Higher Education, Government Ministries, and the National Planning Authority.
Prof. Ssali also highlighted the importance of quality assurance, international benchmarking, and constant evaluations. She nevertheless conceded that despite having all these efforts in place, universities still face immense pressure from ranking systems and the need to prove their worth.
Reflecting on the historical debate regarding the role of an African university, she contrasted the school of thought advocating for global competitiveness with that emphasising practical relevance to local development challenges, concluding that taking the middle path; globally competitive and locally relevant, remains the viable option.
Addressing the issue of trust directly, Prof. Ssali noted that universities, just like the aviation and healthcare industries, are more concerned with what systems are in place to correct any errors should they arise.
She explained that just as one plane crash does not shut down the aviation industry, a single failure in a university does not warrant shutting it down. Instead, the focus should be on checking the black box, correcting errors, and improving standards to ensure the institution continues to serve its purpose.