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VC Interacts With AR Staff to Enhance Service Delivery

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The Vice Chancellor, Prof. Barnabas Nawangwe on Friday, 10th May 2019 briefly interacted with staff from the Academic Registrar (AR)’s Department led by the Academic Registrar, Mr. Alfred Masikye Namoah. The interface was aimed at enhancing service delivery to students, alumni and members of the public.

"You are doing a commendable job, but I would like you to do more. We are here to interact and come up with some new ideas in a bid to serve the students, alumni, staff and other stakeholders better," said the Vice Chancellor, Prof. Barnabas Nawangwe.

The meeting that started at 2:30pm in the Main Building Council Room was attended by staff from Makerere University Public Relations Office and staff working in the following Divisions in the AR's Department: Central office; Examinations and Transcripts; Certificates, Ceremonies and Publications;  Undergraduate Admissions and Records.

The Vice Chancellor in his brief address also reiterated the importance of the AR Department in building a positive image of the University.

"The Department of the Academic Registrar is very central in the operations of the University. Your service that involves managing academic records is key in building and protecting the image of the University. So, the way you serve the students, alumni, staff and stakeholders is very critical in maintaining a good image of the University," emphasised the Vice Chancellor.

"You have made major strides in improving the operations of the University. In your service to students, alumni, staff and other stakeholders, please go the extra mile to be courteous, professional, record complaints from students, alumni and stakeholders, and put in place a system to track records as well as information received," said the Vice Chancellor.

On behalf of the team, the Academic Registrar, Mr. Alfred Masikye Namoah commended the Vice Chancellor for initiating the interaction. "We have goodwill from the Vice Chancellor. He ensured that the Department recruited staff who have been designated to serve in the respective Divisions and Colleges and that the Transcripts Office acquires computers. I equally encourage my colleagues to go the extra mile to improve service delivery," said the Academic Registrar.

The Deputy Registrar (Undergraduate Admissions and Records), Mr. Charles Ssentongo (Left) with some of the staff that attended the meeting

Mr. Masikye Namoah reported that through the recruitment drive, substantive Registrars have now been positioned at both College and School levels. He further highlighted the following as strategies aimed at enhancing service delivery:

i) Beefing up the number of staff in the Transcripts office. These are now scheduled to undertake training on uploading results into the system

ii) The newly-recruited have been inducted and sensitized on their roles and responsibilities

iii) Initiated consultations to decentralise submission of clearance forms to College level

In line with improving service delivery, the Deputy Registrar (Examinations and Transcripts), Mr. Tom Otim informed the meeting that on 24th March 2019, he issued a notice requesting graduates whose transcripts for one reason or the other are yet to be issued to report such matters directly to his office in Room 512, Level 5, Senate Building.

To further improve records keeping and management, the Deputy Registrar (Undergraduate Admissions and Records Division), Mr. Charles Ssentongo, requested for a special consideration of recruitment of at least two (2) additional members of staff to serve in the Records Office.  "The workload specific to academic files and management of records remains enormous. We therefore request for additional recruitment of at least two (2) members of staff in the Records Office."

The Principal Public Relations Officer, Ms. Ritah Namisango used the same opportunity to emphasise the importance of upholding excellent customer care when handling students, alumni, staff and other stakeholders.

"Excellent customer care and timely delivery of services to students, alumni, staff and other stakeholders significantly impacts on the reputation of the University. Therefore, each and every one of us has a stake in building the corporate image of this great institution" remarked Ms Namisango.

Wrapping up the meeting, the Vice Chancellor pledged to continue the discussion on service delivery by holding a follow-up meeting with AR Department Staff at their home in the Senate Building.

Article by Public Relations Office

 

Mark Wamai

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Mak News Magazine: February 2026

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Cover page of the Mak News Magazine February 2026. Produced by the Public Relations Office, Makerere University, Kampala Uganda, East Africa.

It is with great pleasure that I welcome you to this edition of Mak News Magazine, a publication that continues to chronicle Makerere University’s journey as a centre of academic excellence, innovation, and societal transformation.

The stories featured in this issue vividly demonstrate Makerere’s unwavering commitment to addressing national, regional, and global challenges through research, partnerships, and people-centred solutions. They reflect a university that is deeply engaged with society, one that applies knowledge not only to advance scholarship, but also to improve lives.

A recurring theme in this edition is innovation for resilience and inclusion. From the College of Agricultural and Environmental Sciences’ Healthy Soy Initiative combating child malnutrition amid climate change, to the cutting-edge work of CEDAT’s Team Green Minds integrating IoT into agriculture, Makerere continues to harness science and technology to respond to pressing development needs. Equally inspiring is the College of Natural Sciences’ success in securing international funding to scale up fish processing technologies, with a deliberate focus on empowering women and strengthening livelihoods.

This issue also highlights Makerere’s growing role in advancing health and wellbeing. The launch of the Early Intervention Psychiatry Services Clinic at Makerere University Hospital marks an important step in strengthening mental health services, while the Hospital’s transformation from a modest sickbay into a centre of excellence stands as a testament to decades of strategic investment, dedication, and service to the nation.

Our commitment to education access and global engagement is equally evident. Strategic partnerships, such as that between the College of Education and External Studies and the Uganda Vocational and Technical Assessment Board, are expanding pathways to quality education. The establishment of the first-ever United States Studies Centre in the Great Lakes Region positions Makerere as a hub for dialogue, research, and policy engagement on global affairs. We also celebrate our vibrant international community, with graduates drawn from 67 nationalities—affirming Makerere’s status as a truly global university.

This edition further showcases initiatives that ensure long-term institutional sustainability, including the launch of the CoCIS Endowment Fund, infrastructure developments such as the modern hostel at Buyana Farm, and transformative programmes supported by the Mastercard Foundation that continue to empower young people across the continent.

As you read through these pages, I invite you to reflect on the collective effort of our students, staff, alumni, partners, and supporters whose contributions make these achievements possible. Together, we continue to shape Makerere University as a place where knowledge serves humanity.

I wish you an engaging and inspiring read.

Prof. Barnabas Nawangwe
VICE CHANCELLOR

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Medical graduates urged to uphold Ethical values

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Dr. Maggie Kigozi delivers the Commencement Speech on Day 2 of the 76th Graduation Ceremony. 76th Graduation Ceremony, Day 2, College of Natural Sciences (CoNAS), the College of Veterinary Medicine, Animal Resources and Bio-Security (CoVAB), the College of Health Sciences (CHS) and the School of Public Health (SPH). Commencement Speaker-Dr. Margaret J. Kigozi, Makerere University Endowment Fund Chairperson. 25th February 2026, Freedom Square, Kampala Uganda, East Africa.

The Board Chairperson of the Makerere University Endowment Fund (MakEF), Dr. Margaret Blick Kigozi, has urged graduands in Health and Life Sciences to uphold professional ethics and serve humanity with diligence and compassion.

Her appeal came during the passing out of graduates from the College of Natural Sciences (CoNAS), the College of Veterinary Medicine, Animal Resources and Bio-Security (CoVAB), the College of Health Sciences (CHS) and the School of Public Health (SPH) on Day Two of the 76th Graduation Ceremony of Makerere University.

 “Class of 2026, you are now part of the Makerere legacy. Wherever you go clinics, laboratories, farms, boardrooms, or classrooms, you carry this institution with you. Serve your patients with skill and compassion. Care for animals and communities responsibly. Question boldly and keep learning,” Dr Kigozi, said.

Delivering the commencement address, Dr. Kigozi lauded the graduates for their dedication to careers that directly impact lives and communities. She encouraged them to use their knowledge generously and exercise their power gently.

 “Your education has trained you to ask better questions. Your humanity must guide the answers. Never forget that behind every chart, every case, every animal, every experiment, there is life. And life deserves care, patience, and dignity. Give every person you come in contact with care, patience and dignity,” Dr Kigozi, noted.

As the graduates embark on their professional journeys, Dr. Kigozi emphasized the importance of cultivating basic business acumen and financial literacy to ensure sustainability in their work.

R-L: Vice Chancellor-Prof. Barnabas Nawangwe, Dr. Maggie Kigozi, Vice Chair Council-Rt. Hon. Daniel Kidega and Chair Council-Dr. Lorna Magara in the Academic Procession. 76th Graduation Ceremony, Day 2, College of Natural Sciences (CoNAS), the College of Veterinary Medicine, Animal Resources and Bio-Security (CoVAB), the College of Health Sciences (CHS) and the School of Public Health (SPH). Commencement Speaker-Dr. Margaret J. Kigozi, Makerere University Endowment Fund Chairperson. 25th February 2026, Freedom Square, Kampala Uganda, East Africa.
R-L: Vice Chancellor-Prof. Barnabas Nawangwe, Dr. Maggie Kigozi, Vice Chair Council-Rt. Hon. Daniel Kidega and Chair Council-Dr. Lorna Magara in the Academic Procession.

 “You do not need to become accountants but you must be able to read the essentials: understand simple financial statements, budgets and key metrics so you can judge whether a clinic, lab, or program is sustainable. You are encouraged to start your business. There are numerous investment opportunities in your areas of training. You can provide services to our people and create jobs,” Dr Kigozi, said.

She shared candidly how, when she first stepped into leadership, she realised she did not understand balance sheets or budgets well enough. So, she returned to Makerere for short courses to strengthen herself.

“A well-run Hospital, clinic or lab delivers better outcomes, attracts staff, and secures funding. Business savvy is not only about profit, it’s about sustainability and the freedom to serve ethically and effectively. Carry clinical skill with business sense so your work endures and grows,” Dr. Kigozi, noted.

Quoting renowned writer and producer Shonda Rhimes, creator of Grey’s Anatomy, who once reflected that succeeding in one area of life can sometimes mean falling short in another, Dr. Kigozi encouraged women graduates to intentionally balance professional ambition with family responsibilities.

 “When one area thrives, another is often under strain. When Navio was graduating from school I had to manage the Presidential Investor Round Table on the same day as Executive Director Uganda Investment Authority. I chose my job and delegated his siblings to attend Navios graduation. I learnt from this. I choose family always after that thing you achieve once and keep forever,” Dr Kigozi, said.

In his speech, the Prof Barnabas Nawangwe, the Vice Chancellor, informed the congregation that Makerere’s ranking on all university ranking platforms has remained stable, placing Makerere among the top 10 African universities and within the top 4.5% globally.

“In the Times Higher Education global ranking, Makerere University made a formidable jump from the 1200-1500 bracket to the 800-1000 bracket. This was no mean achievement and I congratulate all members of the Makerere Community on this stellar performance,” Prof Nawangwe, said.

Carol Kasujja
Carol Kasujja Adii

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Graduation marks the next phase of accountability, graduates told

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Left to Right: Prof. Barnabas Nawangwe,Prof. Nicholas Ozor, Rt. Hon. Daniel Kidega, Dr. Lorna Magara, Hon. Dr. Joyce Moriku Kaducu, Ms. Anthea Ampaire and Hon. Dr. Crispus Kiyonga in the academic procession. 76th Graduation Ceremony, Day 1, CAES, CoCIS, CEES and School of Law. Commencement Speaker-Prof. Nicholas Ozor, the Executive Director of the African Technology Policy Studies Network, Nairobi, Kenya. 24th February 202, Freedom Square, Makerere University, Kampala Uganda, East Africa.

“A degree is not a finish line. Graduation is not the end of learning, It is the beginning of accountability,” Prof. Nicholas Ozor, the Executive Director of the African Technology Policy Studies Network Nairobi, Kenya (ATPS), said.

Delivering a keynote address under the theme ‘Knowledge with purpose’, during Makerere University’s 76th graduation ceremony on Tuesday 24th February, Prof Ozor, challenged graduates to see their degrees not as status symbols, but as instruments of responsibility.

In his speech, he painted a candid picture of the world the graduates are stepping into, one marked by climate change, technological disruption, inequality, food insecurity and the rapid spread of misinformation. Yet rather than framing these challenges as obstacles, he described them as opportunities for purposeful leadership.

“Into this world, you step, armed with knowledge, credentials, and potential. Your degrees do not make you better than others. They make you responsible for others,” Prof Ozor, said.

Addressing graduands from College of Agricultural and Environmental Sciences (CAES)
College of Computing and Information Sciences (CoCIS), College of Education and External Studies (CEES) and School of Law (SoL), Prof. Ozor tailored his message to each field of study.

To graduates of the School of Law, he described the legal profession as a moral calling, urging them to use the law to protect the vulnerable and uphold justice with courage.

“Uganda, Africa, and the world do not need lawyers who only know how to argue. They need lawyers who know why they argue. Use the law to protect the weak, not intimidate them. Use your knowledge to defend justice, not delay it. Let integrity define your reputation not merely your résumé,” Prof Ozor, said.

For graduands who might feel that shortcuts will be tempting and silence will feel safer than truth, Prof. Ozor reminded them that justice does not need clever people, but courageous ones.

To the College of Education and External Studies, he underscored the transformative power of teachers, reminding them that classrooms shape nations long before policies do.

“Every nation rises and falls on the quality of its teachers. Never underestimate the power of a classroom. Teach not only for examinations, but for understanding. Teach not only content, but character. Teach learners how to think not what to think. Education is quiet work but its impact echoes across generations,” Prof Ozor, noted.

He called upon graduands from the College of Computing and Information Sciences, to use technology to solve African problems, not merely to imitate foreign solutions.

“Technology is powerful, but it is not neutral. Every line of code carries values. Every system you design affects real lives. Build for inclusion. Build for accessibility. Build for truth. Do not let innovation outrun ethics. The future will not belong to those who know the most technology, but to those who use it wisely,” He noted.

During the ceremony, Prof Ozor announced that the African Technology Policy Studies Network is offering PhD scholarships and postdoctoral fellowships in Artificial Intelligence, inviting deeper collaboration with Makerere.

For graduates of the College of Agricultural and Environmental Sciences, he highlighted their critical role at the intersection of sustainability and survival, calling on them to blend indigenous knowledge with scientific innovation to secure Africa’s food systems and protect its ecosystems.

In closing, he reminded graduands that their integrity will open doors their degrees cannot, their humility will teach them lessons success never will, and their resilience will matter more than their grades.

Five principles to be remembered:

  1. Embrace lifelong learning. The world changes too fast for static knowledge.
  2. Choose purpose over comfort. Impact matters more than income.
  3. Build character before career. Skills get you hired; character sustains you.
  4. Serve something larger than yourself. Give back to your communities and your country.
  5. Believe in Africa, and act. Do not wait for solutions from elsewhere. Be the solution.

Carol Kasujja
Carol Kasujja Adii

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