The Vice Chancellor, Prof. Barnabas Nawangwe on Friday, 10th May 2019 briefly interacted with staff from the Academic Registrar (AR)’s Department led by the Academic Registrar, Mr. Alfred Masikye Namoah. The interface was aimed at enhancing service delivery to students, alumni and members of the public.
"You are doing a commendable job, but I would like you to do more. We are here to interact and come up with some new ideas in a bid to serve the students, alumni, staff and other stakeholders better," said the Vice Chancellor, Prof. Barnabas Nawangwe.
The meeting that started at 2:30pm in the Main Building Council Room was attended by staff from Makerere University Public Relations Office and staff working in the following Divisions in the AR's Department: Central office; Examinations and Transcripts; Certificates, Ceremonies and Publications; Undergraduate Admissions and Records.
The Vice Chancellor in his brief address also reiterated the importance of the AR Department in building a positive image of the University.
"The Department of the Academic Registrar is very central in the operations of the University. Your service that involves managing academic records is key in building and protecting the image of the University. So, the way you serve the students, alumni, staff and stakeholders is very critical in maintaining a good image of the University," emphasised the Vice Chancellor.
"You have made major strides in improving the operations of the University. In your service to students, alumni, staff and other stakeholders, please go the extra mile to be courteous, professional, record complaints from students, alumni and stakeholders, and put in place a system to track records as well as information received," said the Vice Chancellor.
On behalf of the team, the Academic Registrar, Mr. Alfred Masikye Namoah commended the Vice Chancellor for initiating the interaction. "We have goodwill from the Vice Chancellor. He ensured that the Department recruited staff who have been designated to serve in the respective Divisions and Colleges and that the Transcripts Office acquires computers. I equally encourage my colleagues to go the extra mile to improve service delivery," said the Academic Registrar.
Mr. Masikye Namoah reported that through the recruitment drive, substantive Registrars have now been positioned at both College and School levels. He further highlighted the following as strategies aimed at enhancing service delivery:
i) Beefing up the number of staff in the Transcripts office. These are now scheduled to undertake training on uploading results into the system
ii) The newly-recruited have been inducted and sensitized on their roles and responsibilities
iii) Initiated consultations to decentralise submission of clearance forms to College level
In line with improving service delivery, the Deputy Registrar (Examinations and Transcripts), Mr. Tom Otim informed the meeting that on 24th March 2019, he issued a notice requesting graduates whose transcripts for one reason or the other are yet to be issued to report such matters directly to his office in Room 512, Level 5, Senate Building.
To further improve records keeping and management, the Deputy Registrar (Undergraduate Admissions and Records Division), Mr. Charles Ssentongo, requested for a special consideration of recruitment of at least two (2) additional members of staff to serve in the Records Office. "The workload specific to academic files and management of records remains enormous. We therefore request for additional recruitment of at least two (2) members of staff in the Records Office."
The Principal Public Relations Officer, Ms. Ritah Namisango used the same opportunity to emphasise the importance of upholding excellent customer care when handling students, alumni, staff and other stakeholders.
"Excellent customer care and timely delivery of services to students, alumni, staff and other stakeholders significantly impacts on the reputation of the University. Therefore, each and every one of us has a stake in building the corporate image of this great institution" remarked Ms Namisango.
Wrapping up the meeting, the Vice Chancellor pledged to continue the discussion on service delivery by holding a follow-up meeting with AR Department Staff at their home in the Senate Building.
Article by Public Relations Office
Veteran Professor changed Makerere and Higher Education
When Professor John Ssebuwufu ambled up to receive a certificate of recognition for his ‘exceptional’ contribution to higher education from the Regional Universities Forum for Capacity Building in Agriculture (RUFORUM) at Makerere University (MU), he was thinking of many things, such as rewarding staff, that he could have done differently to impact university education more.
But he did what he could have done, under the circumstances.
He presided over MU (in 1993) when student enrolment was 5,000 and left in 2004 when the population was surging to more than 15,000.
He emphasised the use of information communication technologies in almost all the institutions he had been involved in and sent many academic staff on exchanges to boost research and innovation. Now, more African universities engage in ground-breaking research.
So, he proceeded to accept his recognition and make his acceptance speech, which was mostly about gratitude.
Ssebuwufu, 74, who is currently the chancellor at Kyambogo University and the vice-chancellor of the University of Kisubi, is credited for his exemplary leadership and pragmatic methods that have shaped higher education in Uganda and Africa as a whole.
Japan Africa Dream Scholarship (JADS) Program 2021/2022
The Japan Africa Dream Scholarship (JADS) Program is a capacity building project by the AfDB and Japan which was initiated in 2017 with the aim of providing two-year scholarship awards to highly achieving African graduate students to enable them to undergo post-graduate studies (i.e. a two-year Master’s degree program) in selected priority development areas on the continent and Japan. The overarching goal the AfDB and the Government of Japan seek to attain is to enhance skills and human resources development in Africa in under the Bank’s High 5s agenda (i.e. “Feed Africa”, “Light up Africa”, “Industrialize Africa”, “Integrate Africa” and “Improve the quality of life of the people of Africa”) and key Japanese development assistance initiatives. JADS core areas of study focus include energy, agriculture, health, environmental sustainability, and engineering. The program also seeks to promote inter-university collaboration and university-industry partnerships between Japan and Africa. Upon completion of their studies, the JADS scholars are expected to return to their home countries to apply and disseminate their newly acquired knowledge and skills in the public and private sectors, and contribute to national and continental socio-economic development.
About the JADS program
The JADS Program is open to applicants from AfDB member countries with relevant professional experience and a history of supporting their countries’ development efforts who are applying to a graduate degree program in energy development and related discipline. The program does not provide scholarships to any other graduate degree program.
The scholarship program provides tuition, a monthly living stipend, round-trip airfare, health insurance, and travel allowance.
Upon completion of their studies, the beneficiary scholars are expected to return to their home countries to apply and disseminate their newly acquired knowledge and skills, and contribute to the promotion of sustainable development of their countries.
Who is Eligible to Apply?
The program is open to those who have gained admission to an approved Masters degree course at a Japanese partner university. Candidates should be 35 years old or younger; in good health; with a Bachelor’s degree or its equivalent in the energy area or related area; and have a superior academic record. Upon completion of their study programs, scholars are expected to return to their home country to contribute to its economic and social development.
- Applicant requests for information and application forms and procedures from the chosen JADS partner university. For any inquiries, please contact JADS@AFDB.ORG
- Applicant completes required documents and sends them to the university.
- University evaluates and selects applicants.
- University sends selected candidates to the AfDB.
- AfDB reviews submissions from universities, prepares and approves the final list.
- AfDB contacts selected awardees, and informs the universities.
WHS Regional Meeting Africa 2021: Finance Chairperson’s Update
SOPs: Our plan is to have 200 sets of people in different spacious rooms…Prof. Tonny j. oyana, finance chairperson whs regional meeting africa
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