General
AR Department Refresher Seminar Builds Teamwork and Social Cohesion for Improved Service Delivery
Members of Staff from the Department of the Academic Registrar (AR) at Makerere University have been urged to build strong teamwork with social cohesion in order to improve on service delivery. This was at the Departmental Refresher Seminar held on 14th and 15th March 2019 at Hotel Africana; to develop a deeper understanding and appreciation of roles and responsibilities as well as aligning the Department to suit the Collegiate system.
The two-day Seminar was officially opened by the Deputy Vice Chancellor (Academic Affairs), Dr. Umar Kakumba under the theme: Institutional Cohesion and team work for improved service delivery.
According to the Deputy Registrar (Undergraduate Admissions and Records Division) Mr. Charles Ssentongo, the Seminar was geared towards helping staff appreciate the theme through;
- Harmonizing Departmental operations under the Collegiate system
- Enhancing the working relationship between Departmental staff and other members of staff (Academic, Administrative and Support) in the university
- Re-orienting staff who were appointed to act as College Registrars into the roles and responsibilities of the Department of the Academic Registrar
Dr. Umar Kakumba applauded the leadership of the Academic Registrar’s Department for the thoughtful decision to bring the team together to discuss and reflect on their Unit specific and departmental responsibilities as well as their allegiance to the university.
Re-echoing the seminar theme, Dr. Kakumba said that team building and social cohesion are important factors in driving the institution’s goal and objectives. “As a scholar of organizational behavior, I am happy to mention that the theme blends harmoniously well with the pertinent factors of institutionalizing the university,” he said.
According to Dr. Kakumba, organizations are built on four (4) core blocks of; Vision, mission, goal and people. Institutions work towards achieving their goals and aspirations. To achieve this, they develop a vision with achievable objectives; a mission that captures the institution’s identity; and a goal that provides an explanation for the institution’s existence.
“Institutions are built on human systems, not on walls, or blocks. Without the human side enterprise, you cannot go anywhere. The people you employ must be nourished like babies. Seminars, workshops, conferences, retreats, are very critical in feeding the human enterprise,” he stated.
The Academic Registrar, Mr. Alfred Namoah Masikye thanked members of staff for the great work they are doing for the university and the Department. He encouraged them to always exercise the highest level of integrity when performing their daily duties. In the Same spirit, he applauded the team that developed the Departmental Strategic plan of 2020-230
He described the Department of Academic Registrar as a sensitive place dealing with student academic records. He therefore urged staff to perform their work diligently to the satisfaction of both the employer (government, university) and the client (students, parents, sponsors and investors).
“As the Department, we have registered success in the mandate that we are supposed to perform because of your hard work. I appreciate your commitment to your roles and obligations. I believe that we can do better. We are holding this Refresher Seminar to improve further,” he said.
He advised staff to love and appreciate their jobs when he said, “Makerere University has nurtured us. We have been able to educate our children and care for our wellbeing. Let us value the jobs that we have and perform to our best.”
The Facilitator, Mrs Alice Mubiru advised participants to always focus on applying for jobs that suit their interests and abilities. “If you want to excel at your work, it is important to do a job in line with your interest and ability.”
The Refresher Seminar was an interactive session with participants sharing knowledge, professional experiences and enhancing individual capacity development.
Participants were able to reflect on the importance of the various policies that are critical in the execution of the mandate of the Department of the Academic Registrar.
In a presentation, the Deputy Registrar (Senate Division), Mrs. Patience Rubabinda Mushengyezi encouraged members of staff to read and understand the University policies that govern their respective roles.
“The Department has a policy on admissions, registration, students’ loads, policies on withdrawal and policies on retakes. Since we are dealing with students, we need to be familiar with these policies to avoid mistakes. These policies help us to interpret the University mandate, goals and objectives. The policies help us to enforce university rules,” she emphasized.
Discussing the role of the Department of Academic Registrar in enhancing public relations at Makerere University; the Principal Public Relations Officer Ms. Ritah Namisango urged staff to always have a sense of belonging to Makerere University.
She asked staff to guard against actions that tarnish the university image and reputation and advised them on the proper and professional use of communication platforms while sending a formal communication on behalf of the University.
“Poor customer care, missing marks, not responding to complaints in time, students and staff strikes, students who have satisfied requirements missing on the Graduation list, are some of the actions that have negatively impact the University’s reputation among its publics,” she mentioned.
In a presentation on Customer care, Ms. Namisango highlighted the need to train University staff on customer care. According to her, customer care is a vital element of institution-client relationship and can strongly impact the operations of the institution and its image.
“We should serve our clients (students, fellow staff, partners, investors, parents) with a positive attitude and humility. The way we handle them either strengthens or weakens our reputation, builds or destroys our image and promotes or negatively affects the Makerere University brand,” she said.
“Remember that our actions; whether individual or departmental, will impact the university. Excellent customer care service leads to a wonderful Public Relations Strategy. Always remember to treat people well. Be kind to your customers so that they appreciate your services,” she added.
To develop a deep understanding and appreciation of the mandate of the Academic Registrar, the participants listened to unit specific presentations from the following Divisions/Sections:
- Undergraduate Admissions and Records by Deputy Registrar, Mr. Charles Ssentong
- Examinations and Transcripts by Deputy Registrar, Mr. Tom. L. Otim
- Certificates, Ceremonies and Publications, Ms. Dorothy Kabanda
- Experiences, Work Load and Expectations at the College level, Dr. Alfred Tingo
- Application avenues, processes and requirements for application, Ms. Hellen Ssali
- The Role of the Central Office by Mr. Thomas Baguma
- Available Systems in the ICT Division and demonstrations of AIMS, Ms. Ruth Iteu
- Budgeting and accounts procedures in Accounts Division, Ms. Maria N. Kigonvu
In the wrap up session, the members emphasized the need to review the Structure of the Department of the Academic Registrar; recruit Registrars at the School level for enhanced delivery at the College level; lobby for increased financial resources allotted to the Department; hold a Training in Public Relations and Customer Care; budget for Annual Capacity building programmes among other proposals.
Article by: Proscovia Nabatte, Mak Public Relations office
General
Strengthening South-South Academic Partnerships: Makerere University and Binary University Chart a Strategic Path for Innovation, Entrepreneurship and Women’s Leadership
A New Chapter in Uganda–Malaysia Higher Education Collaboration
Makerere University has started preliminary discussions with Binary University of Management and Entrepreneurship (Malaysia) to deepen its global partnerships through high-level engagements, aimed at fostering innovation-driven education, entrepreneurship, and women’s leadership. Chaired by the Deputy Vice Chancellor for Academic Affairs, Prof. Sarah Ssali, the meeting explored a structured framework for collaboration that responds to Uganda’s urgent need for skills development, job creation, and industry-aligned learning.
This emerging partnership reflects a shared vision: to move beyond traditional academic models towards a practical, industry-integrated, and entrepreneurship-focused education system that equips graduates with real-world skills and global competitiveness.
Responding to Uganda’s Employment Challenge Through Entrepreneurship
“While chairing the meeting, Prof. Sarah Ssali noted that Makerere University and other Universities, together, currently graduate over 35,000 students annually, yet the private sector creates only about 700 new jobs per year. With an expanding population and intense job competition, where a single vacancy can attract over 4,000 applicants, the urgency for alternative employment pathways is clear.
Makerere’s Innovation Hub and Centre for Entrepreneurship have become critical pillars in addressing this challenge. Through platforms such as the Innovation Expo, now in its third edition and featuring over 600 student exhibitions, the university continues to nurture problem-solvers, innovators, and job creators. This ecosystem aligns strongly with Binary University’s entrepreneurial philosophy, making the Centre for Entrepreneurship a natural anchor point for collaboration.
Binary University’s Industry Specialist Professional (ISP) Model
Binary University brings a unique global model that directly integrates industry practitioners into the classroom. Its Industry Specialist Professional (ISP) programme, operational since 1999, ensures students graduate with skills tailored to specific industry needs. Industry experts with decades of practical experience teach across disciplines such as: Artificial Intelligence and Data Analytics, Oil and Gas, Renewable Energy, Engineering, Film and Media Production to mention but a few.
“ With over 10,500 practising entrepreneurs in its ecosystem in Malaysia, Binary offers students direct mentorship and exposure to active business environments, ensuring graduates are not only employable but also entrepreneurial.” Tan Sri Dato Professor Joseph Adaikalam, the Executive Chairman and Founder, Binary University of Management and Entrepreneurship, noted.
Key Areas of Proposed Collaboration
The discussions outlined a structured and scalable partnership model anchored on the following areas:
1. Dual and Joint Degree Programmes
- 2+2 Joint Bachelor’s Degrees in specialised fields through an International Department structure.
- 1+1 Joint Master’s Programmes including: MBA for Engineers, Renewable Energy MBA and Semiconductor MBA
- Dual award systems to ensure international recognition and student mobility.
2. PhD and Staff Development Programmes
- Winter/Summer PhD models in Renewable Energy and Waste Management
- Nominated students to benefit from 50% tuition waivers
- PhD pathways tailored for academic staff development
3. Executive Development Programmes (EDPs)
High-impact, short-term programmes targeting senior leaders, featuring joint certification with a focus on AI for CEOs, Global Issues & Entrepreneurship. These EDPs are designed to empower leaders with strategic insight into global trends, innovation, and entrepreneurship.
Placing Women’s Leadership at the Centre
A key pillar of the proposed collaboration is engagement with Malaysia’s Centre for Women’s Leadership (CWL), which focuses on empowering women through entrepreneurship and gender compliance mechanisms.
Puan Sri Datin, Prof. Dr. Rohini Devi, the co-founder and Vice Chairman, Binary University, highlighted the unique opportunities this partnership presents for a Joint women’s leadership training initiative, feminist academic exchanges, gender-responsive entrepreneurship models and an initiative to strengthen Makerere’s Institute of Gender Studies as a regional hub.
This aligns with Malaysia’s progressive gender compliance policies for public funding and women’s leadership development, a model that holds strong relevance for African institutions.
Learning from Regional and Global Best Practices
The meeting underscored valuable lessons from global contexts, including Nigeria’s model, where every graduate leaves with a practical vocational skill, Zambia’s Winter-Summer academic model with tuition waivers, Malaysia’s government investment in higher education and entrepreneurship
These case studies reinforce the need for practical skills as survival tools while graduates transition into formal employment or entrepreneurship.
A Win-Win Partnership for the Future
This collaboration is envisioned as a mutually beneficial model that complements Makerere’s academic strengths while leveraging Binary’s industry-driven approach. It will enhance student mobility, staff exchange, joint research, innovation transfer, and entrepreneurship development, all while maintaining strong quality assurance mechanisms.
As Makerere University continues to reimagine higher education in a rapidly changing world, this partnership signals a transformative shift towards globally competitive, innovation-led, and socially responsive learning systems.
With optimism and strategic intent, both institutions commit to open dialogue, structured implementation, and long-term impact. The Makerere-Binary partnership stands as a powerful example of how South-South collaboration can redefine education, accelerate entrepreneurship, and empower future leaders, especially women, for Africa’s development trajectory.
Caroline Kainomugisha is the Communications Officer, Advancement Office, Makerere University.
General
Strengthening the Makerere–Nottingham Trent University Partnership: Building More Legs on a Stable Chair
On 21st November, 2025, the Deputy Vice Chancellor, Academic Affairs, hosted a delegation from the Nottingham Trent University (NTU). The meeting underscored the need to re-model what purposeful, equitable and future-oriented international collaboration can look like between Universities. What began as a 15 year focused engagement in Public Health is set to evolve into a mature, multi-dimensional partnership guided by a shared commitment to knowledge exchange, cultural sensitivity, innovation and community transformation. With the current Memorandum of Understanding (MoU) running until 2028, now in its third iteration, both institutions are deliberately reimagining the next phase of collaboration, extending its impact over the next 15 years and beyond.
Moving Beyond Public Health: A Broader Vision for Collaboration
While past collaborations have significantly advanced areas such as community health, microbial research, leadership among health managers and non-communicable diseases, the future partnership envisions a more diversified and resilient framework.
Prof. Neil Mansfield, the Executive Dean, Research and International Reputation, NTU, noted that this growth strategy is anchored in building additional “legs” onto the partnership chair; creating stability through cross-disciplinary engagement involving the School of Science and Technology, Department of Engineering, Business School, the Makerere University Gender Institute, and the creative arts at both Universities.
The expanded scope reflects a shared belief that sustainable development and innovation demand integrated approaches that bring together engineers, social scientists, anthropologists, business leaders, climate scientists and creatives among others disciplines.
Equitable Partnership as a Guiding Principle
Both institutions reaffirmed the importance of equitable partnerships that prioritise shared ownership, mutual benefit and contextual relevance.
Prof. Linda Gisbon, Director, Global Public Health, NTU highlighted the importance of the shared ownership model for joint projects. She further noted that this approach has already gained scholarly recognition through published work advocating for afro-centric collaboration models, positioning the partnership as a benchmark for ethical international engagement.
The NTU–Makerere shared ownership model ensures that all projects are jointly created, jointly led and jointly benefitted from. Both institutions participate equally in decision-making, resource management, knowledge generation and dissemination, ensuring the partnership strengthens capacity on both sides rather than reproducing unequal power dynamics.(Gibson et al., 2023)
Engineering Innovation and Entrepreneurial Readiness
Dr. Hellen Karditsas, a senior lecturer at NTU, extensively shared about a possible flagship proposal which could be integrated within the expanded collaboration.
“NTU’s Engineering Challenge is an intensive three-week program engaging first- and second-year students in real-world product development. Students, supported by academic staff, conceptualise solutions, develop business models and transform ideas into market-ready products.” She noted.
Dr. Hellen, concluded by sharing that the Challenge engages students and staff from disciplines such as Mechanical, Electrical, Sport, Biomedical and Aerospace Engineering, this initiative exposes participants to the full innovation ecosystem, nurturing a generation of engineering entrepreneurs equipped for both industry and enterprise.
Prof. Sarah Ssali complimented the conversation when she noted, the growing interest in anthropological engineering and vernacular architecture – an interdisciplinary lens that examines how cultural practices and people’s way of life shapes their construction techniques and designs.
She further noted that, by recognising that “development is anti-people” when detached from lived realities, this partnership should seek to integrate cultural sensitivity into infrastructure design, ensuring that modernisation aligns with community needs and values.
Expanding into Arts, Design and Creative Industries
Another strategic leg of the partnership is strengthening ties between NTU and Makerere’s School of Performing Arts and Film. Plans include equipment-sharing initiatives, joint creative labs and collaborative production spaces aimed at enhancing capacity, storytelling and community engagement through visual and performing arts. These collaborations will also support public health communication through creative multimedia approaches and capacity building.
During the meeting, Makerere University Press partnerships and writing summer schools were also proposed to nurture scholarly publishing, academic writing and creative expression, further strengthening intellectual exchange between the two institutions.
Future projects will continue to integrate sociologists, anthropologists and social scientists to shape interventions that are not only technically sound but socially responsive and culturally aware.
Industry Linkages and Global Networks
Recognising the importance of industry engagement, the partnership seeks to connect with British-owned companies operating in Uganda as well as Ugandan enterprises with footprints in the UK. These linkages will enable practical learning opportunities, internships, applied research and joint innovation ventures.
Exchange visits for business students will also be prioritised to foster global exposure, entrepreneurial thinking and cross-cultural competence, equipping students to operate in increasingly interconnected economies.
A Partnership for the Future
The future Makerere–NTU collaboration will be defined by diversity, scalability and shared vision. By pulling together multiple schools and centres from Business and Natural Sciences to Engineering, Gender Studies and the Creative Arts the partnership is positioned to evolve into a holistic, long-term platform for knowledge production, innovation and people-centred development.
As both institutions reaffirm their commitment to constructive dialogue, joint planning and continuous evaluation, this partnership stands as a testament to how international cooperation can move beyond transactional engagement into transformative, sustainable impact.
In building more legs onto the partnership chair, Makerere University and Nottingham Trent University are not only strengthening institutional ties – they are shaping a resilient model for global academic collaboration that is equitable, agile and firmly rooted in shared purpose.
Reference;
Gibson, L., Ikhile, D., Nyashanu, M. & Musoke, D., 2023. Health promotion research in international settings: A shared ownership approach for North-South partnerships. In: L. Potvin & D. Jourdan, eds. Global Handbook of Health Promotion Research. Vol. 3: Doing Health Promotion Research. Cham: Springer International Publishing, pp.263-272.
Caroline Kainomugisha is the Communications Officer, Advancement Office, Makerere University.
General
Makerere University Hosts Delegation from Nottingham Trent University to Deepen Collaborative Ties
Makerere University has hosted a delegation from Nottingham Trent University (NTU) for high-level discussions focused on strengthening and expanding the long-standing collaboration between the two institutions. The team that was received by Prof. Sarah Ssali, the Deputy Vice Chancellor in charge of Academic Affairs was led by Prof. Neil Mansfield, the Executive Dean for Research and International Reputation, accompanied by Dr. Helen Karditsas, a senior lecturer in the Department of Engineering; Prof. Linda Gibson from Global Public Health at NTU; Ms. Mazeda Hossain, Director of the Eastern Africa Centre; and Dr. Damilola Omodara, Senior Lecturer in Public Health.
For over fifteen years, NTU has maintained a strong partnership with the Makerere University School of Public Health, working in areas such as community health, leadership development among health managers, and research on non-communicable diseases. This collaboration has supported student mobility, staff exchanges, and joint research initiatives that have contributed significantly to capacity building on both sides.
During the meeting, the NTU team expressed readiness to broaden this relationship beyond public health, noting that the existing achievements offer a strong foundation for expansion. Their vision is to build an interdisciplinary collaboration that brings together multiple colleges and fields of expertise, including engineering, environmental sciences, business, arts, and digital media. The team emphasized that diverse academic partnerships offer more stability and create wider opportunities for innovation, student training, and impactful research.
NTU is now seeking to establish a broader, university-wide Memorandum of Understanding (MoU) that will enable the two institutions to explore a wider range of synergies across disciplines. This approach is expected to make future collaborations more flexible, allowing different units to initiate joint projects, exchange programs, and research activities under one institutional framework.
Prof. Ssali welcomed the delegation and affirmed Makerere University’s commitment to deepening partnerships that strengthen teaching, research, and community engagement. She noted that an interdisciplinary model is essential for addressing emerging global challenges, and highlighted opportunities in areas such as climate science, engineering innovation, creative arts, and publishing.
The visit forms part of ongoing efforts to position Makerere University as a hub for impactful global collaborations that advance academic excellence and societal transformation.
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