General
MURBS Lauded for Initiating Charter and Ambassadors Programme
The Makerere University Retirement Benefits Scheme (MURBS) has been lauded by the regulator; Uganda Retirement Benefits Regulatory Authority (URBRA) for coming up with the Customer Service Charter and Departmental Ambassadors Programme. The two initiatives were launched by the Vice Chancellor, Prof. Barnabas Nawangwe at a well-attended ceremony held on 27th February 2018 in the Tele-presence Centre, Senate Building, Makerere University.
Speaking as Chief Guest at the launch, Prof. Nawangwe thanked the MURBS Board of Trustees for the invitation and great job done so far in managing and growing Members’ savings. He noted that the Departmental Ambassadors Programme was a great initiative in building a solid governance structure for MURBS and the Customer Service Charter was another feather in the cap of an already great performance in as far as reaching out to Members of the scheme was concerned.
“I have already heard of standards that the MURBS Board of Trustees has set in as far as paying Members benefits upon retirement in a record 5 days! I pray that you will continue to uphold this record, which Makerere as the sponsor is keen to emulate,” pronounced the Vice Chancellor amidst bouts of thunderous applause and laughter from the audience.
Prof. Nawangwe however reassured his audience that the University Management was working hard to change the situation of delayed payment of retiree benefits. “I would like to thank the Government for the renewed responsiveness in as far as settling all outstanding arrears with Makerere University is concerned. We are hopeful that the situation is going to improve even further so that people who have diligently served this University for decades can receive their benefits on time.”
He challenged the audience to ponder on the fact that whereas the University’s annual wage bill is approximately UGX130billion, the MURBS fund value is about to hit the UGX120billion mark. This, he noted, should set off a light bulb on our collective potential as university employees to come up with a powerful financial institution, should we choose to save percentages of our earnings way above the mandatory monthly obligations.
The Vice Chancellor also expressed optimism that the MURBS fund value would soon hit the UGX150billion mark, especially as the remuneration for staff continues to improve. He concluded his remarks by congratulating all Departmental Ambassadors upon their nomination and declared the MURBS Customer Service Charter and Departmental Ambassadors Programme duly launched.
In any industry where high standards of compliance are a minimum requirement, it is a rare occurrence for the regulator to publicly commend one of the players. However, there is an exception to this rule for a highly complaint scheme such as MURBS. Speaking on behalf of URBRA the Acting Chief Executive Officer, Mr. Martin Nsubuga noted that MURBS is one of the players that the Authority takes great pride in.
“MURBS has upheld all the good principles of governance required of schemes in the retirement benefits sector. They have also always sent participants to the trainings organised by the Authority and their audited financial accounts for the year 2017 were excellent” said Mr. Nsubuga.
Mr. Nsubuga then thanked the University Management through the Vice Chancellor for complying with the requirement to submit outstanding arrears owed to the scheme, which resulted in the recovery of UGX7.5billion by MURBS. He also commended MURBS for launching the Departmental Ambassadors Programme, noting that this would go a long way in grooming future Trustees for the tasks ahead.
“Anybody who would have served as a Trustee will have a great addition to their CV due to the rigorous training that they must undergo prior to being confirmed and during their service as members of the Board. We believe that the launch of this programme will not only enhance the performance of MURBS but will also be emulated by other players in the sector,” concluded Mr. Nsubuga.
Some of the constituencies that make up the MURBS Board of Trustees are the staff associations namely; Makerere University Academic Staff Association (MUASA), Makerere University Administrative Staff Association (MASA) and the National Union of Education Institutions (NUEI). Speaking on behalf of his fellow leaders, the Chairperson MASA, Mr. Vincent Abigaba commended MURBS for the great services offered to the staff of Makerere University.
“The launch of the Departmental Ambassadors Programme is an indicator that you are practicing good corporate governance. I have no doubt that you will deliver to the expectations of the members. I thank you for engaging us and inviting members to participate in the management of MURBS activities,” said Mr. Abigaba.
To the ordinary man, the world of Capital Markets and its myriad of associated jargon can be quite a puzzle. It was therefore only befitting that at this double launch, a professional with a wealth of experience in the field and an eye on the state of the national and regional market be invited to give a keynote address. Enter in Mr. Stephen Kaboyo, Managing Director, Alpha Capital Partners.
A trained professional with a wealth of experience spanning over 20 years in Financial Markets, Mr. Kaboyo kicked off his keynote address by congratulating MURBS for pursuing a professional approach to financial reporting and governance. He admitted that retirement benefits; although an interesting topic and venture, was very complicated to understand and had its fair share of jargon.
He however challenged the Members to hold their Trustees accountable by seeking explanations for any matter they didn’t understand. “You pay the Trustees so call them up and ask them questions pertaining to your retirement benefits. It is important that you understand how your benefits are managed. You have to understand your role as a member and that of all the service providers involved” said Mr. Kaboyo, before adding “knowing how your investments perform is critical to understanding the risks involved in managing your benefits and how much you take home at the end of the day.”
Mr. Kaboyo urged the members to always attend MURBS meetings and seek to understand the scheme from the basics. He however noted the need to introduce a comprehensive financial wellness programme that holistically looks at how to set financial goals, carry out financial planning and a host of other activities that can inform retirement benefits education.
With regard to the market trends, Mr. Kaboyo begrudgingly noted that the Ugandan capital markets were neither deep nor well developed. He observed that the Government Bond market offered the best options and there were no corporate bond markets worth talking about. Additionally, the capital markets have not registered any new listing in the last seven years.
He therefore advised the scheme managers to adopt diversification as an approach to investment and avoid concentrated investment in one portfolio. “I urge you to shift from fixed income portfolio and look at things like real estate. With regard to geographical diversification, I urge URBRA through Mr. Nsubuga to provide MURBS and other players in the market with the regulatory guidance to invest in diverse geographical locations” added Mr. Kaboyo.
Treading lightly lest he threw a spanner in the works of service providers, Mr. Kaboyo touched on the need to consider in-house management versus external management of scheme assets. “I encourage Trustees to look beyond the return on investment to the return on cost. Consider retaining some activities under in-house management if the return on cost is high. However, I must warn that this approach calls for the recruitment and retention of a robust in-house investment team,” he advised.
Mr. Kaboyo concluded his keynote by urging MURBS management to continue upholding good governance practices such as openness and transparency. “A strong governance structure is key to managing conflict of interest, which will always creep up on you at the least expected time.”
The Secretary to the Board of Trustees-Dr. John Kitayimbwa in moving a vote of thanks praised Mr. Kaboyo for agreeing to deliver the keynote. He also expressed appreciation for the advice and tips freely dispensed during the delivery of the keynote. He acknowledged the need to incorporate an investment chart in the next financial report, which will help members understand the flow of their savings right from deduction to investment. “We shall also share the MURBS real estate property model with members at the next opportune time,” he added.
Reacting to some of the responses from the audience, Dr. Kitayimbwa noted that the Departmental Ambassadors had their work cut out in as far as taking MURBS services closer to their units. Whereas the Trustee deed specifies that anyone above 50 years is ineligible to join the scheme, there exists a niche of potential members who upon hitting 55years are eligible to receive their retirement benefits from the National Social Security Fund (NSSF) but are ineligible to save with MURBS until their retirement at 60years. Dr. Kityimbwa therefore tasked the Departmental Ambassadors to seek their constituents’ opinions on this matter as their first assignment.
Giving the closing remarks at the launch, Chairperson, Board of Trustees, Mr. Wilber Grace Naigambi thanked all present for taking time to attend the event. Earlier he had shared that MURBS Departmental Ambassadors are members who will volunteer to endorse and promote MURBS’ values, beliefs and mission at the University Departmental levels.
“The scheme growth and sustainability of MURBS benefits all of us. Let us therefore work together to strengthen the governance and management of MURBS” concluded Mr. Naigambi.
Article by Public Relations Office
Makerere University has officially welcomed the 2026/2027 cohort of freshers, urging them to pursue academic excellence, uphold integrity, embrace diversity and make the most of the opportunities available throughout their university journey.
The opening of Orientation Week, held at the Freedom Square on Monday, 3rd August 2026, brought together University leaders, staff and thousands of newly admitted students. Throughout the event, speakers emphasized academic discipline, personal responsibility, leadership, student welfare and the values that have defined Makerere University for over a century.
Academic Registrar Welcomes Freshers
Delivering his remarks, the Academic Registrar, Prof. Mukadasi Muyinza, congratulated the freshers upon their admission and welcomed them into Makerere University’s long standing tradition of scholarship, research and innovation.
He reminded the students that joining Makerere University marked the beginning of a new chapter in their lives; one in which they would take full responsibility for shaping their future.
“Your arrival at Makerere marks a new chapter in your own life. This chapter is different because now you have the opportunity to determine the direction of your own story.”
Prof. Muyinza encouraged students to actively participate in academic activities, complete assignments on time and uphold integrity throughout their studies.
He cautioned against examination malpractice, forgery and other forms of academic misconduct, emphasizing that such offences could lead to dismissal from the University.
The Academic Registrar also stressed the importance of completing registration within the prescribed period, reminding students that admission remains provisional until registration requirements have been fulfilled.
“Technically, you are not yet students until you register.”
He further guided students on programme changes, registration procedures, and tuition payment requirements and urged them to carefully read the University’s Joining Instructions.
Beyond academics, Prof. Muyinza advised students to exercise financial discipline, avoid online scams and make responsible personal decisions while adjusting to university life.
Dean of Students Highlights Student Welfare
The Dean of Students, Dr. Winifred Kabumbuli, briefed freshers on accommodation, health services, and feeding, spiritual welfare and leadership opportunities available at the University.
She advised students seeking off campus accommodation to choose only accredited private hostels approved by the University.
“Please make sure you choose a hostel that is safe, comfortable and closer to campus.”
Dr. Kabumbuli also encouraged students to open medical files at the University Hospital instead of self-medicating whenever they fall ill.
“Don’t ignore illness. Don’t self-prescribe. Go for proper medical attention through the University Hospital.”
She urged students to participate in spiritual fellowship through the University’s places of worship and to embrace leadership opportunities available at class, hall and college levels.
Welcoming international students, Dr. Kabumbuli noted that Makerere University has admitted more than 800 international students from 55 countries across five continents, reaffirming the institution’s commitment to providing an inclusive learning environment.
Former Guild President Shares His Makerere Journey
Hon. Lawrence Ariong Dangote, inspired the freshers through his personal story, recalling how he joined Makerere University in 2019 as a young student from Arua “with an empty pocket and a bag full of dreams.”
He described Makerere as “the hill of endless possibilities” and challenged students to maximize every opportunity available during their university life.
“The answer to whether you reach the top of the hill lies in what you do between now and the day you graduate.”
Drawing lessons from his own experience, Dangote cautioned students against peer pressure, financial recklessness and online investment scams, encouraging them to choose friends wisely and remain focused on their academic goals.
“Hard work beats talent if talent does not learn to work hard.”
Academic Registrar Clarifies Registration Process
Returning to the podium, Prof. Muyinza clarified registration procedures, programme change guidelines and admission requirements.
He reminded students that failure to register within the stipulated period would result in forfeiture of admission.
“Registration is the most important step that will determine whether you become a university student or not.”
He also advised students seeking programme changes to ensure they meet the required cut-off points and available vacancies before submitting applications.
Prof. Sarah Ssali Calls for Excellence and Integrity
Closing the orientation, the Deputy Vice Chancellor in charge of Academic Affairs, Prof. Sarah Ssali, who represented the Vice Chancellor, Prof. Barnabas Nawangwe, officially welcomed the freshers to Makerere University.
Beginning her remarks, Prof. Ssali asked students admitted to the Bachelor of Arts in Social Sciences to identify themselves before revealing that she too had studied the same programme.
Using her own experience, she reminded students that every academic programme offered by the University is valuable.
“Every course matters. Whatever you have been given, do it as if your life depends on it.”
She congratulated the incoming students, she describing their admission as the beginning of a transformative journey that would prepare them to become responsible citizens and future leaders.
“Your achievement reflects your hard work, determination and potential, and we are delighted that you have chosen Makerere University as the next step in your academic journey.”
Prof. Ssali reminded students that every academic programme matters and encouraged them to pursue excellence regardless of the course they had been admitted to.
“Whatever you have been given, do it as if your life depends on it.”
She reassured students that Makerere remains committed to providing a supportive and inclusive learning environment through academic staff, the Dean of Students’ Office, counselling services, student leaders and other support units.
She particularly encouraged students facing personal or academic challenges to seek help whenever necessary.
Prof. Ssali reaffirmed the University’s zero-tolerance policy on sexual harassment and exploitation.
“Do not suffer silently. Raise your voice. We have zero tolerance for sexual harassment and exploitation of students.”
Encouraging students to engage beyond the classroom, she urged them to participate in research, innovation, sports, leadership, community engagement and international programmes that complement academic learning.
She also called upon students to reject examination malpractice, plagiarism, violence, substance abuse and all forms of misconduct that undermine the University’s values.
“University education is not only about earning a degree; it is about developing the knowledge, character, values and competences required to make a meaningful contribution to society.”
As she concluded, Prof. Ssali challenged the freshers to think about the legacy they wished to leave behind at Makerere University.
“Pursue a life of excellence. Take ownership of your learning, build strong networks and make the most of every opportunity the University offers.”
The 2026/2027 Orientation Week continues with college based sessions that will introduce freshers to academic programmes, registration processes, student support services and university life before the commencement of the new academic year.
By Moses Lutaaya
The Directorate of Graduate Training (DGT) at Makerere University has set an ambitious course for the next five years after a three-day strategic planning retreat held at Royal Suites Hotel, Bugolobi, from July 29–31, 2026. The retreat brought together staff, officials from the Directorate of Planning and invited facilitators to review the Directorate’s performance, identify challenges and opportunities, and develop a strategic plan that aligns with Makerere University‘s vision of becoming a research-led institution.
Opening the retreat, the Director of the Directorate of Graduate Training, Prof. Julius Kikooma, reminded staff that the Directorate occupies a central position in the implementation of Makerere University‘s Strategic Plan and must therefore position itself to deliver measurable results.
Prof. Kikooma said one of the University’s key strategic priorities is to increase graduate student enrolment and improve graduate completion rates, making the Directorate’s work more critical than ever before.
He explained that under the University’s Strategic Plan, graduate education is expected to grow significantly over the next five years, with graduate students projected to constitute about 40 per cent of the University’s total enrolment by 2030.
“It is not enough to simply increase admissions,” Prof. Kikooma said. “Our responsibility is to ensure that the students we admit are supported to complete their programmes on time. Graduate completion rates are now one of the University’s strategic priorities.”
He noted that while graduate enrolment is expected to increase substantially, completion rates must also improve if the University is to achieve its research-led aspirations.
The Director emphasized that the Directorate must move beyond reporting admission figures and instead closely monitor student progression from admission through graduation using the Research Information Management System (RIMS). He said the system would enable the University to track every graduate student throughout their academic journey and generate reliable data for planning and decision-making.
Prof. Kikooma challenged staff to embrace the system fully, warning that inaccurate or outdated information compromises the University’s reporting to management and Council.
“We must ensure that the information we present is clean, accurate and reflects active graduate students. RIMS is no longer optional; it is central to how we monitor graduate training and account for our performance.”
He revealed that academic staff supervising graduate students would increasingly be required to demonstrate active use of RIMS before receiving administrative clearance, a move intended to improve accountability and strengthen graduate student tracking.
The Director also highlighted operational challenges facing the Directorate, particularly during peak admission periods when staff experience overwhelming workloads.
He encouraged staff to embrace teamwork and support one another beyond their designated responsibilities whenever the Directorate faces periods of high demand.
“When it’s admissions peak, the pressure belongs to all of us. Even those whose primary roles are elsewhere should step in because we are one Directorate,” he said.
Prof. Kikooma further stressed the importance of proper planning, timely resource mobilization and continuous staff development, noting that changing technologies and administrative systems require continuous learning and capacity building.
“The way we succeeded yesterday cannot guarantee our success tomorrow. We must continue building our skills because the demands of graduate administration keep changing,” he observed.
As the retreat progressed, participants held intensive discussions on institutional priorities, performance targets, work planning, policy implementation and strategies for improving service delivery across the Directorate.
Delivering his closing remarks, Prof. Kikooma expressed satisfaction with the outcome of the retreat, saying the Directorate had successfully reflected on the key issues that will shape its future.
“I’m happy that we have reached this moment. We had a very tight programme, but I believe we have touched on everything we intended to discuss. Some of the messages have encouraged us, while others have provided practical and technical guidance on improving the way we work,” he said.
He urged staff to return to their offices and translate the lessons from the retreat into practical improvements in service delivery.
Prof. Kikooma thanked the organizing committee for ensuring the retreat became a reality despite earlier uncertainties and acknowledged the contribution of the facilitators, especially colleagues from the Directorate of Planning.
He particularly commended Dr. Christine Amito for her commitment and technical guidance in developing the Directorate’s strategic plan, describing her as instrumental in ensuring that the Directorate’s priorities remain aligned with the University’s overall strategic direction.
He also recognized the contributions of newly assigned planning staff whose early involvement had already strengthened the Directorate’s planning processes.
The Director applauded the graduate interns attached to the Directorate for the valuable support they provided during their placement.
“The work you have done has been real work that would ordinarily have been done by employed staff. Beyond your academic training, I hope you have also learnt the soft skills that are essential in every workplace,” he said.
Prof. Kikooma disclosed that the retreat marked only the beginning of the Directorate’s strategic planning process, noting that the resolutions would be compiled into a comprehensive report for discussion by the Directorate’s management before implementation.
He assured staff that recommendations requiring higher-level consideration would be forwarded to the relevant University authorities.
“The University is banking very much on what we do in graduate training to achieve its vision of becoming a research-led university. Admissions, graduate student tracking, policy development and graduate completion are all at the heart of that agenda.”
The Director also announced that the Directorate would institutionalize a culture of recognizing staff members for their dedicated service.
He observed that employees spend most of their lives in the workplace and therefore deserve appreciation from the institutions they serve.
“As a Directorate, we want everyone who has worked with us to know that they remain part of the DGT family. We are a winning team, but a winning team must also be a happy team.”
One of the emotional moments of the retreat came when the Directorate honoured its former Head of Registry, Ms. Prossy Nakayiki, with a special gift in recognition of her outstanding service and contribution to graduate training.
Receiving the award, Ms. Nakayiki thanked the Directorate for remembering her, saying the recognition affirmed that dedication and integrity are eventually rewarded.
“I take it at heart that when you do well, you are appreciated,” she said.
She recounted her professional journey from joining the then Directorate of Research and Graduate Studies as an admissions officer, rising through the ranks to head the Directorate’s Registry before her appointment as Deputy Academic Registrar in charge of Examinations, Transcripts and Graduation.
Ms. Nakayiki encouraged staff to remain committed to excellent customer care, urging them to treat every student with empathy and professionalism.
“When serving a student, think of that student as your own child. Even when you cannot provide an immediate answer, communicate honestly and assure them when you will be able to help. Our work is about service.”
She attributed the Directorate’s earlier achievements to teamwork, clearly defined responsibilities and effective communication among staff.
She advised employees to understand their roles, support one another and resolve workplace misunderstandings through open communication rather than conflict.
“Our supervisors can only succeed if we, the foot soldiers, perform our responsibilities well. Let us continue working together for the good of the Directorate and for the success of every graduate student who walks through our doors.”
The retreat ended with renewed commitment from staff to implement the Directorate’s five-year strategic plan and strengthen graduate training as a key pillar in advancing Makerere University‘s research excellence agenda.
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