General
MURBS Lauded for Initiating Charter and Ambassadors Programme
The Makerere University Retirement Benefits Scheme (MURBS) has been lauded by the regulator; Uganda Retirement Benefits Regulatory Authority (URBRA) for coming up with the Customer Service Charter and Departmental Ambassadors Programme. The two initiatives were launched by the Vice Chancellor, Prof. Barnabas Nawangwe at a well-attended ceremony held on 27th February 2018 in the Tele-presence Centre, Senate Building, Makerere University.
Speaking as Chief Guest at the launch, Prof. Nawangwe thanked the MURBS Board of Trustees for the invitation and great job done so far in managing and growing Members’ savings. He noted that the Departmental Ambassadors Programme was a great initiative in building a solid governance structure for MURBS and the Customer Service Charter was another feather in the cap of an already great performance in as far as reaching out to Members of the scheme was concerned.
“I have already heard of standards that the MURBS Board of Trustees has set in as far as paying Members benefits upon retirement in a record 5 days! I pray that you will continue to uphold this record, which Makerere as the sponsor is keen to emulate,” pronounced the Vice Chancellor amidst bouts of thunderous applause and laughter from the audience.
Prof. Nawangwe however reassured his audience that the University Management was working hard to change the situation of delayed payment of retiree benefits. “I would like to thank the Government for the renewed responsiveness in as far as settling all outstanding arrears with Makerere University is concerned. We are hopeful that the situation is going to improve even further so that people who have diligently served this University for decades can receive their benefits on time.”
He challenged the audience to ponder on the fact that whereas the University’s annual wage bill is approximately UGX130billion, the MURBS fund value is about to hit the UGX120billion mark. This, he noted, should set off a light bulb on our collective potential as university employees to come up with a powerful financial institution, should we choose to save percentages of our earnings way above the mandatory monthly obligations.
The Vice Chancellor also expressed optimism that the MURBS fund value would soon hit the UGX150billion mark, especially as the remuneration for staff continues to improve. He concluded his remarks by congratulating all Departmental Ambassadors upon their nomination and declared the MURBS Customer Service Charter and Departmental Ambassadors Programme duly launched.
In any industry where high standards of compliance are a minimum requirement, it is a rare occurrence for the regulator to publicly commend one of the players. However, there is an exception to this rule for a highly complaint scheme such as MURBS. Speaking on behalf of URBRA the Acting Chief Executive Officer, Mr. Martin Nsubuga noted that MURBS is one of the players that the Authority takes great pride in.
“MURBS has upheld all the good principles of governance required of schemes in the retirement benefits sector. They have also always sent participants to the trainings organised by the Authority and their audited financial accounts for the year 2017 were excellent” said Mr. Nsubuga.
Mr. Nsubuga then thanked the University Management through the Vice Chancellor for complying with the requirement to submit outstanding arrears owed to the scheme, which resulted in the recovery of UGX7.5billion by MURBS. He also commended MURBS for launching the Departmental Ambassadors Programme, noting that this would go a long way in grooming future Trustees for the tasks ahead.
“Anybody who would have served as a Trustee will have a great addition to their CV due to the rigorous training that they must undergo prior to being confirmed and during their service as members of the Board. We believe that the launch of this programme will not only enhance the performance of MURBS but will also be emulated by other players in the sector,” concluded Mr. Nsubuga.
Some of the constituencies that make up the MURBS Board of Trustees are the staff associations namely; Makerere University Academic Staff Association (MUASA), Makerere University Administrative Staff Association (MASA) and the National Union of Education Institutions (NUEI). Speaking on behalf of his fellow leaders, the Chairperson MASA, Mr. Vincent Abigaba commended MURBS for the great services offered to the staff of Makerere University.
“The launch of the Departmental Ambassadors Programme is an indicator that you are practicing good corporate governance. I have no doubt that you will deliver to the expectations of the members. I thank you for engaging us and inviting members to participate in the management of MURBS activities,” said Mr. Abigaba.
To the ordinary man, the world of Capital Markets and its myriad of associated jargon can be quite a puzzle. It was therefore only befitting that at this double launch, a professional with a wealth of experience in the field and an eye on the state of the national and regional market be invited to give a keynote address. Enter in Mr. Stephen Kaboyo, Managing Director, Alpha Capital Partners.
A trained professional with a wealth of experience spanning over 20 years in Financial Markets, Mr. Kaboyo kicked off his keynote address by congratulating MURBS for pursuing a professional approach to financial reporting and governance. He admitted that retirement benefits; although an interesting topic and venture, was very complicated to understand and had its fair share of jargon.
He however challenged the Members to hold their Trustees accountable by seeking explanations for any matter they didn’t understand. “You pay the Trustees so call them up and ask them questions pertaining to your retirement benefits. It is important that you understand how your benefits are managed. You have to understand your role as a member and that of all the service providers involved” said Mr. Kaboyo, before adding “knowing how your investments perform is critical to understanding the risks involved in managing your benefits and how much you take home at the end of the day.”
Mr. Kaboyo urged the members to always attend MURBS meetings and seek to understand the scheme from the basics. He however noted the need to introduce a comprehensive financial wellness programme that holistically looks at how to set financial goals, carry out financial planning and a host of other activities that can inform retirement benefits education.
With regard to the market trends, Mr. Kaboyo begrudgingly noted that the Ugandan capital markets were neither deep nor well developed. He observed that the Government Bond market offered the best options and there were no corporate bond markets worth talking about. Additionally, the capital markets have not registered any new listing in the last seven years.
He therefore advised the scheme managers to adopt diversification as an approach to investment and avoid concentrated investment in one portfolio. “I urge you to shift from fixed income portfolio and look at things like real estate. With regard to geographical diversification, I urge URBRA through Mr. Nsubuga to provide MURBS and other players in the market with the regulatory guidance to invest in diverse geographical locations” added Mr. Kaboyo.
Treading lightly lest he threw a spanner in the works of service providers, Mr. Kaboyo touched on the need to consider in-house management versus external management of scheme assets. “I encourage Trustees to look beyond the return on investment to the return on cost. Consider retaining some activities under in-house management if the return on cost is high. However, I must warn that this approach calls for the recruitment and retention of a robust in-house investment team,” he advised.
Mr. Kaboyo concluded his keynote by urging MURBS management to continue upholding good governance practices such as openness and transparency. “A strong governance structure is key to managing conflict of interest, which will always creep up on you at the least expected time.”
The Secretary to the Board of Trustees-Dr. John Kitayimbwa in moving a vote of thanks praised Mr. Kaboyo for agreeing to deliver the keynote. He also expressed appreciation for the advice and tips freely dispensed during the delivery of the keynote. He acknowledged the need to incorporate an investment chart in the next financial report, which will help members understand the flow of their savings right from deduction to investment. “We shall also share the MURBS real estate property model with members at the next opportune time,” he added.
Reacting to some of the responses from the audience, Dr. Kitayimbwa noted that the Departmental Ambassadors had their work cut out in as far as taking MURBS services closer to their units. Whereas the Trustee deed specifies that anyone above 50 years is ineligible to join the scheme, there exists a niche of potential members who upon hitting 55years are eligible to receive their retirement benefits from the National Social Security Fund (NSSF) but are ineligible to save with MURBS until their retirement at 60years. Dr. Kityimbwa therefore tasked the Departmental Ambassadors to seek their constituents’ opinions on this matter as their first assignment.
Giving the closing remarks at the launch, Chairperson, Board of Trustees, Mr. Wilber Grace Naigambi thanked all present for taking time to attend the event. Earlier he had shared that MURBS Departmental Ambassadors are members who will volunteer to endorse and promote MURBS’ values, beliefs and mission at the University Departmental levels.
“The scheme growth and sustainability of MURBS benefits all of us. Let us therefore work together to strengthen the governance and management of MURBS” concluded Mr. Naigambi.
Article by Public Relations Office
By Moses Lutaaya
Makerere University has challenged newly admitted postgraduate diploma and master’s students to take ownership of their academic journey, produce knowledge that addresses Africa’s challenges and use their training to create opportunities for society.
The call was made on Tuesday, August 11, 2026, during the orientation of postgraduate diploma and master’s students held at the Main Hall, Main Building, Makerere University. The orientation was conducted under the theme “Harnessing the Power of Graduate Training to Transform Africa’s Research Trajectory.”
Addressing the students, Prof. Sarah Ssali, Deputy Vice Chancellor for Academic Affairs, said admission to postgraduate education marked an important transition from undergraduate study and should come with greater independence, critical thinking and responsibility.
“Postgraduate study is not just the accumulation of knowledge. You are now active researchers, critical thinkers and creators of your own knowledge,” Prof. Ssali said.
She said postgraduate training should enable students to deepen their expertise, strengthen their analytical abilities and develop solutions to real-world problems.
“Through your projects, dissertations, innovations and professional practice, you have the opportunity to contribute knowledge that can influence policies, improve services and transform lives. Your research matters, and your contribution matters,” she said.
Prof. Ssali urged students to see their studies beyond the pursuit of a degree, encouraging them to ask themselves why they had chosen postgraduate education and what contribution they intended to make to their communities and professions.
“See your coursework as an opportunity to develop knowledge and skills that will help you propose new solutions to real-world challenges,” she said.
She also encouraged students to embrace collaboration with communities and non-academic partners, saying many of them were already coming to the University with professional and community experiences that could enrich their research.
“Don’t think that your scholarship is only for those who look academic. Embrace community, embrace networks,” she said.
Prof. Ssali further cautioned the students against wasting time, noting that many postgraduate students have employment, family and other responsibilities alongside their studies.
“Make the most of your time and don’t waste it,” she said, urging students to use available study time productively even when there are changes in their lecture schedules.
She also emphasised the need for students to take responsibility for their progress instead of waiting for lecturers or supervisors to push them.
“Postgraduate education requires independence, independent inquiry, independent research, independent interrogation and also active participation,” Prof. Ssali said.
Prof. Julius Kikooma, Director of Graduate Training, told the students that their admission was a significant achievement given the large number of applicants seeking postgraduate opportunities at Makerere.
“We received over 12,000 applications to our postgraduate programmes, but we are only able to take just a small percentage of that. That means you are just the few people who are able to do this,” Prof. Kikooma said.
He urged the new students to appreciate the opportunity and understand that graduate education carries responsibilities beyond attending lectures and completing examinations.
According to Prof. Kikooma, Uganda and Africa require highly trained human capital capable of driving national and continental development priorities.
“The country needs more highly trained people if it is going to achieve its aspirations and priorities for national development,” he said.
He challenged the students to consider what Uganda and Africa would look like in the coming decades and to question whether the continent would continue relying on ideas, innovations and creations generated elsewhere.
“Will it still be a country that always depends on ideas, innovations and creations that come from outside?” he asked, before urging the students to become part of the generation that develops home-grown solutions.
Prof. Kikooma said much of what Uganda would need in the future would depend on what the country invests in today, particularly in human capital and research.
He also explained that the Directorate of Graduate Training works with colleges, schools, departments and central University units to strengthen the quality of graduate education.
“We want to make sure that what you are taking away from here is of a certain quality,” he said, adding that the University has established policies, standards and systems intended to create an environment in which postgraduate students can succeed.
However, Prof. Kikooma stressed that the University cannot take responsibility for the entire academic journey on behalf of students.
“We will not replace your programme. We will not replace your lecturers. We will not replace your supervisors. Each of those has a different role to play along your journey,” he said.
He encouraged students to be proactive by understanding their programmes, colleges and the various support services available to them.
“Successful graduates tend to be proactive rather than reactive. So don’t wait until you have a problem, then you start running from it,” Prof. Kikooma said.
He further urged the students to work within the stipulated programme period, noting that most master’s programmes take about two years while postgraduate diploma programmes generally take one year.
Prof. Robert Wamala, Director of Research, Innovations and Partnerships, urged the newly admitted students to use their graduate training to produce knowledge capable of addressing challenges facing their communities, Uganda and Africa.
He challenged them to move beyond consuming knowledge generated elsewhere and instead become producers of knowledge and solutions.
Prof. Wamala emphasised the importance of connecting research to society, innovation and professional practice, encouraging students to identify problems within their workplaces and communities that could become areas for meaningful research.
He said Africa needed researchers capable of generating evidence, innovations and practical solutions to support development rather than simply importing solutions from other parts of the world.
The Director encouraged the students to build collaborative networks during their studies and to regard the University as an ecosystem in which researchers, professionals, communities and other partners can work together.
Dr. Kizito Ongaya, Deputy University Librarian, introduced the students to Makerere’s extensive library and information resources, urging them to make the library a central part of their postgraduate studies.
He said the University Library operates a hybrid system combining physical collections with electronic resources.
“We have over 200,000 types of books in our library, with 45 e-journal databases,” Dr. Ongaya said.
He encouraged students to make use of the University’s electronic databases, noting that substantial resources are invested in providing access to scholarly journals.
“If you don’t use e-journals, you are unacceptable,” he told the students, emphasising that postgraduate research requires extensive engagement with scholarly literature.
Dr. Ongaya also highlighted the University’s archival collections, specialised libraries and information centres located across its colleges.
He said students would be guided on how to access both physical and electronic resources and encouraged them to explore specialised collections that could support their individual research areas.
Dr. Mike Barongo, Team Leader ICT, Department of the Academic Registrar, told the new students that Makerere had increasingly digitised its academic and administrative processes and urged them to complete their online registration as an immediate priority.
He said students could access their provisional admission letters through the online application system and use the student number provided to activate their student portals.
“The student portal is very, very critical,” Dr. Barongo said.
He explained that students must enrol and register in order to access key University services, including institutional email and Wi-Fi.
“Once you enroll, you create an institutional email address. That institutional email address is the gateway for you to access so many things, like Wi-Fi,” he said.
Dr. Barongo also informed students that ICT support centres were available to assist those experiencing challenges with enrolment, registration or access to digital services.
He urged students to ensure they enrol and register every semester so that the University systems can accurately capture their academic and financial information.
Others senior members in attendance include the Deputy University Bursar Mr. George Mugabi Turyamureeba and Mr. Henry Nsubuga, the Manager Makerere University Counselling and Guidance Centre.
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