General
MURBS Lauded for Initiating Charter and Ambassadors Programme
The Makerere University Retirement Benefits Scheme (MURBS) has been lauded by the regulator; Uganda Retirement Benefits Regulatory Authority (URBRA) for coming up with the Customer Service Charter and Departmental Ambassadors Programme. The two initiatives were launched by the Vice Chancellor, Prof. Barnabas Nawangwe at a well-attended ceremony held on 27th February 2018 in the Tele-presence Centre, Senate Building, Makerere University.
Speaking as Chief Guest at the launch, Prof. Nawangwe thanked the MURBS Board of Trustees for the invitation and great job done so far in managing and growing Members’ savings. He noted that the Departmental Ambassadors Programme was a great initiative in building a solid governance structure for MURBS and the Customer Service Charter was another feather in the cap of an already great performance in as far as reaching out to Members of the scheme was concerned.
“I have already heard of standards that the MURBS Board of Trustees has set in as far as paying Members benefits upon retirement in a record 5 days! I pray that you will continue to uphold this record, which Makerere as the sponsor is keen to emulate,” pronounced the Vice Chancellor amidst bouts of thunderous applause and laughter from the audience.
Prof. Nawangwe however reassured his audience that the University Management was working hard to change the situation of delayed payment of retiree benefits. “I would like to thank the Government for the renewed responsiveness in as far as settling all outstanding arrears with Makerere University is concerned. We are hopeful that the situation is going to improve even further so that people who have diligently served this University for decades can receive their benefits on time.”
He challenged the audience to ponder on the fact that whereas the University’s annual wage bill is approximately UGX130billion, the MURBS fund value is about to hit the UGX120billion mark. This, he noted, should set off a light bulb on our collective potential as university employees to come up with a powerful financial institution, should we choose to save percentages of our earnings way above the mandatory monthly obligations.
The Vice Chancellor also expressed optimism that the MURBS fund value would soon hit the UGX150billion mark, especially as the remuneration for staff continues to improve. He concluded his remarks by congratulating all Departmental Ambassadors upon their nomination and declared the MURBS Customer Service Charter and Departmental Ambassadors Programme duly launched.
In any industry where high standards of compliance are a minimum requirement, it is a rare occurrence for the regulator to publicly commend one of the players. However, there is an exception to this rule for a highly complaint scheme such as MURBS. Speaking on behalf of URBRA the Acting Chief Executive Officer, Mr. Martin Nsubuga noted that MURBS is one of the players that the Authority takes great pride in.
“MURBS has upheld all the good principles of governance required of schemes in the retirement benefits sector. They have also always sent participants to the trainings organised by the Authority and their audited financial accounts for the year 2017 were excellent” said Mr. Nsubuga.
Mr. Nsubuga then thanked the University Management through the Vice Chancellor for complying with the requirement to submit outstanding arrears owed to the scheme, which resulted in the recovery of UGX7.5billion by MURBS. He also commended MURBS for launching the Departmental Ambassadors Programme, noting that this would go a long way in grooming future Trustees for the tasks ahead.
“Anybody who would have served as a Trustee will have a great addition to their CV due to the rigorous training that they must undergo prior to being confirmed and during their service as members of the Board. We believe that the launch of this programme will not only enhance the performance of MURBS but will also be emulated by other players in the sector,” concluded Mr. Nsubuga.
Some of the constituencies that make up the MURBS Board of Trustees are the staff associations namely; Makerere University Academic Staff Association (MUASA), Makerere University Administrative Staff Association (MASA) and the National Union of Education Institutions (NUEI). Speaking on behalf of his fellow leaders, the Chairperson MASA, Mr. Vincent Abigaba commended MURBS for the great services offered to the staff of Makerere University.
“The launch of the Departmental Ambassadors Programme is an indicator that you are practicing good corporate governance. I have no doubt that you will deliver to the expectations of the members. I thank you for engaging us and inviting members to participate in the management of MURBS activities,” said Mr. Abigaba.
To the ordinary man, the world of Capital Markets and its myriad of associated jargon can be quite a puzzle. It was therefore only befitting that at this double launch, a professional with a wealth of experience in the field and an eye on the state of the national and regional market be invited to give a keynote address. Enter in Mr. Stephen Kaboyo, Managing Director, Alpha Capital Partners.
A trained professional with a wealth of experience spanning over 20 years in Financial Markets, Mr. Kaboyo kicked off his keynote address by congratulating MURBS for pursuing a professional approach to financial reporting and governance. He admitted that retirement benefits; although an interesting topic and venture, was very complicated to understand and had its fair share of jargon.
He however challenged the Members to hold their Trustees accountable by seeking explanations for any matter they didn’t understand. “You pay the Trustees so call them up and ask them questions pertaining to your retirement benefits. It is important that you understand how your benefits are managed. You have to understand your role as a member and that of all the service providers involved” said Mr. Kaboyo, before adding “knowing how your investments perform is critical to understanding the risks involved in managing your benefits and how much you take home at the end of the day.”
Mr. Kaboyo urged the members to always attend MURBS meetings and seek to understand the scheme from the basics. He however noted the need to introduce a comprehensive financial wellness programme that holistically looks at how to set financial goals, carry out financial planning and a host of other activities that can inform retirement benefits education.
With regard to the market trends, Mr. Kaboyo begrudgingly noted that the Ugandan capital markets were neither deep nor well developed. He observed that the Government Bond market offered the best options and there were no corporate bond markets worth talking about. Additionally, the capital markets have not registered any new listing in the last seven years.
He therefore advised the scheme managers to adopt diversification as an approach to investment and avoid concentrated investment in one portfolio. “I urge you to shift from fixed income portfolio and look at things like real estate. With regard to geographical diversification, I urge URBRA through Mr. Nsubuga to provide MURBS and other players in the market with the regulatory guidance to invest in diverse geographical locations” added Mr. Kaboyo.
Treading lightly lest he threw a spanner in the works of service providers, Mr. Kaboyo touched on the need to consider in-house management versus external management of scheme assets. “I encourage Trustees to look beyond the return on investment to the return on cost. Consider retaining some activities under in-house management if the return on cost is high. However, I must warn that this approach calls for the recruitment and retention of a robust in-house investment team,” he advised.
Mr. Kaboyo concluded his keynote by urging MURBS management to continue upholding good governance practices such as openness and transparency. “A strong governance structure is key to managing conflict of interest, which will always creep up on you at the least expected time.”
The Secretary to the Board of Trustees-Dr. John Kitayimbwa in moving a vote of thanks praised Mr. Kaboyo for agreeing to deliver the keynote. He also expressed appreciation for the advice and tips freely dispensed during the delivery of the keynote. He acknowledged the need to incorporate an investment chart in the next financial report, which will help members understand the flow of their savings right from deduction to investment. “We shall also share the MURBS real estate property model with members at the next opportune time,” he added.
Reacting to some of the responses from the audience, Dr. Kitayimbwa noted that the Departmental Ambassadors had their work cut out in as far as taking MURBS services closer to their units. Whereas the Trustee deed specifies that anyone above 50 years is ineligible to join the scheme, there exists a niche of potential members who upon hitting 55years are eligible to receive their retirement benefits from the National Social Security Fund (NSSF) but are ineligible to save with MURBS until their retirement at 60years. Dr. Kityimbwa therefore tasked the Departmental Ambassadors to seek their constituents’ opinions on this matter as their first assignment.
Giving the closing remarks at the launch, Chairperson, Board of Trustees, Mr. Wilber Grace Naigambi thanked all present for taking time to attend the event. Earlier he had shared that MURBS Departmental Ambassadors are members who will volunteer to endorse and promote MURBS’ values, beliefs and mission at the University Departmental levels.
“The scheme growth and sustainability of MURBS benefits all of us. Let us therefore work together to strengthen the governance and management of MURBS” concluded Mr. Naigambi.
Article by Public Relations Office
General
Hands-On RIMS Training Equips Makerere University College Registrars to Power Graduate Success and Research Excellence
By Moses Lutaaya
Kampala, April 10, 2026 — College Registrars and Senior IT Technicians at Makerere University have undergone intensive, hands-on training in the Research Information Management System (RIMS), in a move aimed at strengthening graduate training, improving completion rates, and advancing the university’s research agenda.
The training, held on Friday at the CFT 2 Building, Lecture Room 4.1 Computer Lab, brought together key custodians of academic records to gain practical skills in using the system that university leadership says will transform graduate education management.
In his opening remarks, the Director of Graduate Training, Julius Kikooma, underscored the strategic importance of RIMS, linking it directly to the university’s long-standing challenges in tracking graduate students and supporting research progression.
“Graduate training is central to the research mission of this university,” Prof. Kikooma told participants. “Yet for years, we have struggled to answer simple but critical questions, where exactly are our graduate students in their academic journey, and why are many not completing on time?”
He pointed out that the issue has consistently drawn concern from top university leadership, including Council, particularly as Makerere rolls out its new five-year strategic plan. “One of the key priorities identified is improving graduate completion rates,” he said. “But we cannot improve what we cannot measure.”
Prof. Kikooma explained that unlike undergraduate programmes, graduate studies are largely research-driven and therefore more complex to monitor. “The research component of graduate programmes has not been adequately captured in any system,” he noted. “That is why it has been difficult to track progress, supervise effectively, and provide accurate reports.”
Positioning RIMS as a transformative solution, he emphasized its role in bridging this gap. “RIMS is not just a system, it is the backbone of how we are going to support graduate students and research going forward,” he said. “With it, we can track every stage, from concept development to proposal, to thesis completion in real time.”
He stressed that the system will enhance both efficiency and accountability across the university. “This is the tool that will enable us to confidently assure Council and management that we know the status of every graduate student at any given time,” he said.
However, Prof. Kikooma made it clear that the success of RIMS depends heavily on the commitment of college registrars. “You are the custodians of graduate records. You are central to this process,” he said. “If RIMS succeeds, it will be because of your efforts. If it fails, it will be because you did not play your part.”
He revealed that registrars will now form part of the steering committees overseeing the full implementation of RIMS across university units. “You are not just users of this system, you are its drivers at the college level,” he emphasized.
Calling for seriousness and full participation, Prof. Kikooma set clear expectations for the training. “No one should leave this room without knowing how to use RIMS in their daily work,” he said. “You must understand the kind of data required, the information on students, supervisors, and every stage of the research process.”
He added that incomplete data has already limited the system’s effectiveness in some units. “Graduate students are already on the system, but some of the critical information is missing,” he noted. “That gap must be closed by you.”
In his technical presentation, Juma Katongole, the Manager Information Systems, highlighted the limitations of existing systems and how RIMS is designed to address them.
“We can only produce accurate statistics for students on coursework,” he said. “But we cannot tell how many graduate students are at proposal level, concept level, or thesis level. That is a major gap.”
He explained that RIMS will provide comprehensive, real-time tracking of graduate students throughout their academic journey. “This system will enable us to produce accurate reports of which student is where,” Katongole said. “It will help us identify delays and take action.”
On the issue of prolonged completion times, he added, “With reliable data, we can see where students are getting stuck and introduce administrative or strategic measures to address those bottlenecks.”
Describing the system as a turning point, Katongole noted, “We are moving towards having valid statistical information at our fingertips, which is critical for a research-led institution.”
From the administrative perspective, Eleanor Nandutu, Senior Assistant Registrar from MISR, welcomed the initiative, describing it as a practical solution to long-standing inefficiencies.
“RIMS will ease the tracking process and help us know exactly where each student is and how long they take at each stage,” she said. “It will also help us understand where the challenges are and how to better support students.”
She emphasized that the system will improve completion rates by identifying bottlenecks early. “We shall be able to see where we are stuck and take corrective action in time,” she noted.
Addressing concerns about possible conflict of interest between supervisors and students, Nandutu clarified that the system is designed to enhance transparency, not create tension. “This is about ensuring that processes are followed and that students succeed,” she said. “It brings everyone, administrators, supervisors, and coordinators onto one platform.”
She added that the system will even improve interaction between students and supervisors. “It will make follow-ups easier and ensure timely feedback, which is critical for research progress,” she said.
As the university intensifies efforts to strengthen its research output and graduate training, the hands-on RIMS training marks a significant step toward a more efficient, transparent, and data-driven academic environment, one that leaders believe will finally address the long-standing challenge of delayed graduate completion.
Pupils, parents and authorities at Bwera Primary School in Kabale District were filled with joy as the Mastercard Foundation Scholars Program at Makerere University, in partnership with dfcu Bank, handed over a four-classroom block to the school.
Speaking during the commissioning ceremony, one of the parents, Saison Tumukuratire, expressed gratitude for the support.
“We thank God for this gesture. Our children can now attend classes without interruptions caused by rain. Previously, whenever it rained, lessons would stop. The old building was on the verge of collapsing, had no windows, and the floor was dusty,” she said.
Uganda has made significant progress in expanding access to education through Universal Primary Education (UPE); bringing millions of children into school. However, in hard-to-reach communities, physical access and the quality of learning environments continue to shape how effectively that opportunity translates into consistent attendance and meaningful outcomes.
Bwera Primary School, a government-aided institution located in the remote and hard to reach village in Kahama Sub-County, has an enrollment of 275 pupils. For decades, the school has faced significant challenges related to access and infrastructure.
With no road access and limited infrastructure, the school has long struggled to provide a conducive environment for learning. Efforts to improve facilities have often been constrained by high transportation costs and logistical barriers; with some contractors previously declining to take on construction work due to the difficulty of accessing the site.
“The school structures are not sufficient for our learners, and we do not have a single staff house. We are deeply grateful to the Mastercard Foundation Scholars Program and dfcu Bank for coming to our rescue after the school’s plight was highlighted in the media,” Edson Bikorwomuhangi, the headteacher, said.
On Wednesday, April 1, 2026, the Mastercard Foundation Scholars Program at Makerere University and dfcu Bank officially handed over the new facilities. These include a four-classroom block equipped with 60 bench desks, a four-stance modern pit latrine, and a 10,000-litre rainwater harvesting system.
The new infrastructure is expected to significantly improve the learning environment and support better educational outcomes for the pupils.
Since 2014, Mastercard Foundation Scholars at Makerere University and alumni have contributed to communities across Uganda by constructing classrooms, providing clean water and supporting vulnerable communities.
Speaking at the event, Mr. Nelson Dumba, the Chairperson of the Scholars giveback Committee, noted that the event was not about commissioning structures, it is about celebrating impact, partnership and the power of giving back.
“As scholars we are deeply aware that we are beneficiaries of opportunity, and because we have been given a chance, we carry a responsibility to extend that opportunity to others and contribute meaningfully to the communities that shape us,” Mr. Dumba, said.
Mr. Dumba called upon the Bwera community to take ownership, protect the property, and ensure that it continues to serve generations to come.
“To the pupils of Bwera Primary, this investment is for you, use it well, take care of it and believe in your dreams. You are capable of achieving better outcomes,” Mr. Ddumba, said.
One of the central pillar of the Scholars Program is community service and giveback, grounded in the belief that leadership is best demonstrated through service to others.The Scholars Program is not only about access to education, it is about transformation and impact.
In her speech, Ms. Jolly Okumu, the Program Operation Lead of the Mastercard Foundation Scholars Program at Makerere University, noted that through mentorship and structured engagement, Mastercard Foundation Scholars are encouraged to initiate community-driven projects, improve livelihoods, promote inclusion and foster sustainable development.
“Today is not just about handing over infrastructure, it is a celebration of partnership, shared purpose and our collective commitment to improving learning environment for young people. It reflects our belief that when institutions and communities come together, we can create lasting impact and open up greater possibilities for the next generation,” Ms Okumu, said.
Ms Okumu extended special appreciation to the Jane Goodall Institute for providing a 10,000 litre water tank and dfcu Bank for a financial contribution of UGX 20Million used to renovate two classrooms and purchase desks.
“As we officially hand over this project, we hope these improved facilities will provide a safe environment and a space conducive for learning. Our Scholars are not just beneficiaries, they are committed to building a stronger and more inclusive communities,” Ms. Okumu, noted.
Speaking on behalf of dfcu Bank, Ms Helena Mayanja, the Head of Corporate Affairs and Sustainability, noted that the giveback project reflects the Bank’s commitment to elevate education, financial literacy and health in intended communities.
“The journey to the school itself reflects the realities these children face every day. Improving infrastructure in such communities is essential to ensuring that access to education translates into real learning outcomes,” she said.
dfcu Bank has various partnerships and programs targeting vulnerable and hard to reach communities which are aimed at elevating financial literacy, health and education.
Kabale District Education Officer, Mr. Moses Tumwijukye Bwengye welcomed the development, noting that previous efforts to upgrade the school had failed due to inaccessibility.
“We thank our partners for renovating this classroom, with these projects, results are going to change because now the learning is conducive. Before contractors were unable to take on the work because of the terrain. Partnerships like this are important in unlocking development in hard-to-reach communities and improving education outcomes,” Mr. Tumwijukye, said.
Parents speak out
Evidence Tumwebaza, who has a child in Primary One noted that the infrastructures are going to help them improve the school’s sanitation.
“The tank is big and I am happy that my child will now study in a conducive environment and will have clean water for drinking,” Tumwebaza, said.
Ann Turyasima, a parent and former pupil said that the project is going to help pupils to stop carrying water from a long distance.
“These pupils have been moving from down the valley to go and fetch water for the school but now everything is here. They can now concentrate in school.”
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