General
MURBS Lauded for Initiating Charter and Ambassadors Programme
The Makerere University Retirement Benefits Scheme (MURBS) has been lauded by the regulator; Uganda Retirement Benefits Regulatory Authority (URBRA) for coming up with the Customer Service Charter and Departmental Ambassadors Programme. The two initiatives were launched by the Vice Chancellor, Prof. Barnabas Nawangwe at a well-attended ceremony held on 27th February 2018 in the Tele-presence Centre, Senate Building, Makerere University.
Speaking as Chief Guest at the launch, Prof. Nawangwe thanked the MURBS Board of Trustees for the invitation and great job done so far in managing and growing Members’ savings. He noted that the Departmental Ambassadors Programme was a great initiative in building a solid governance structure for MURBS and the Customer Service Charter was another feather in the cap of an already great performance in as far as reaching out to Members of the scheme was concerned.
“I have already heard of standards that the MURBS Board of Trustees has set in as far as paying Members benefits upon retirement in a record 5 days! I pray that you will continue to uphold this record, which Makerere as the sponsor is keen to emulate,” pronounced the Vice Chancellor amidst bouts of thunderous applause and laughter from the audience.
Prof. Nawangwe however reassured his audience that the University Management was working hard to change the situation of delayed payment of retiree benefits. “I would like to thank the Government for the renewed responsiveness in as far as settling all outstanding arrears with Makerere University is concerned. We are hopeful that the situation is going to improve even further so that people who have diligently served this University for decades can receive their benefits on time.”
He challenged the audience to ponder on the fact that whereas the University’s annual wage bill is approximately UGX130billion, the MURBS fund value is about to hit the UGX120billion mark. This, he noted, should set off a light bulb on our collective potential as university employees to come up with a powerful financial institution, should we choose to save percentages of our earnings way above the mandatory monthly obligations.
The Vice Chancellor also expressed optimism that the MURBS fund value would soon hit the UGX150billion mark, especially as the remuneration for staff continues to improve. He concluded his remarks by congratulating all Departmental Ambassadors upon their nomination and declared the MURBS Customer Service Charter and Departmental Ambassadors Programme duly launched.
In any industry where high standards of compliance are a minimum requirement, it is a rare occurrence for the regulator to publicly commend one of the players. However, there is an exception to this rule for a highly complaint scheme such as MURBS. Speaking on behalf of URBRA the Acting Chief Executive Officer, Mr. Martin Nsubuga noted that MURBS is one of the players that the Authority takes great pride in.
“MURBS has upheld all the good principles of governance required of schemes in the retirement benefits sector. They have also always sent participants to the trainings organised by the Authority and their audited financial accounts for the year 2017 were excellent” said Mr. Nsubuga.
Mr. Nsubuga then thanked the University Management through the Vice Chancellor for complying with the requirement to submit outstanding arrears owed to the scheme, which resulted in the recovery of UGX7.5billion by MURBS. He also commended MURBS for launching the Departmental Ambassadors Programme, noting that this would go a long way in grooming future Trustees for the tasks ahead.
“Anybody who would have served as a Trustee will have a great addition to their CV due to the rigorous training that they must undergo prior to being confirmed and during their service as members of the Board. We believe that the launch of this programme will not only enhance the performance of MURBS but will also be emulated by other players in the sector,” concluded Mr. Nsubuga.
Some of the constituencies that make up the MURBS Board of Trustees are the staff associations namely; Makerere University Academic Staff Association (MUASA), Makerere University Administrative Staff Association (MASA) and the National Union of Education Institutions (NUEI). Speaking on behalf of his fellow leaders, the Chairperson MASA, Mr. Vincent Abigaba commended MURBS for the great services offered to the staff of Makerere University.
“The launch of the Departmental Ambassadors Programme is an indicator that you are practicing good corporate governance. I have no doubt that you will deliver to the expectations of the members. I thank you for engaging us and inviting members to participate in the management of MURBS activities,” said Mr. Abigaba.
To the ordinary man, the world of Capital Markets and its myriad of associated jargon can be quite a puzzle. It was therefore only befitting that at this double launch, a professional with a wealth of experience in the field and an eye on the state of the national and regional market be invited to give a keynote address. Enter in Mr. Stephen Kaboyo, Managing Director, Alpha Capital Partners.
A trained professional with a wealth of experience spanning over 20 years in Financial Markets, Mr. Kaboyo kicked off his keynote address by congratulating MURBS for pursuing a professional approach to financial reporting and governance. He admitted that retirement benefits; although an interesting topic and venture, was very complicated to understand and had its fair share of jargon.
He however challenged the Members to hold their Trustees accountable by seeking explanations for any matter they didn’t understand. “You pay the Trustees so call them up and ask them questions pertaining to your retirement benefits. It is important that you understand how your benefits are managed. You have to understand your role as a member and that of all the service providers involved” said Mr. Kaboyo, before adding “knowing how your investments perform is critical to understanding the risks involved in managing your benefits and how much you take home at the end of the day.”
Mr. Kaboyo urged the members to always attend MURBS meetings and seek to understand the scheme from the basics. He however noted the need to introduce a comprehensive financial wellness programme that holistically looks at how to set financial goals, carry out financial planning and a host of other activities that can inform retirement benefits education.
With regard to the market trends, Mr. Kaboyo begrudgingly noted that the Ugandan capital markets were neither deep nor well developed. He observed that the Government Bond market offered the best options and there were no corporate bond markets worth talking about. Additionally, the capital markets have not registered any new listing in the last seven years.
He therefore advised the scheme managers to adopt diversification as an approach to investment and avoid concentrated investment in one portfolio. “I urge you to shift from fixed income portfolio and look at things like real estate. With regard to geographical diversification, I urge URBRA through Mr. Nsubuga to provide MURBS and other players in the market with the regulatory guidance to invest in diverse geographical locations” added Mr. Kaboyo.
Treading lightly lest he threw a spanner in the works of service providers, Mr. Kaboyo touched on the need to consider in-house management versus external management of scheme assets. “I encourage Trustees to look beyond the return on investment to the return on cost. Consider retaining some activities under in-house management if the return on cost is high. However, I must warn that this approach calls for the recruitment and retention of a robust in-house investment team,” he advised.
Mr. Kaboyo concluded his keynote by urging MURBS management to continue upholding good governance practices such as openness and transparency. “A strong governance structure is key to managing conflict of interest, which will always creep up on you at the least expected time.”
The Secretary to the Board of Trustees-Dr. John Kitayimbwa in moving a vote of thanks praised Mr. Kaboyo for agreeing to deliver the keynote. He also expressed appreciation for the advice and tips freely dispensed during the delivery of the keynote. He acknowledged the need to incorporate an investment chart in the next financial report, which will help members understand the flow of their savings right from deduction to investment. “We shall also share the MURBS real estate property model with members at the next opportune time,” he added.
Reacting to some of the responses from the audience, Dr. Kitayimbwa noted that the Departmental Ambassadors had their work cut out in as far as taking MURBS services closer to their units. Whereas the Trustee deed specifies that anyone above 50 years is ineligible to join the scheme, there exists a niche of potential members who upon hitting 55years are eligible to receive their retirement benefits from the National Social Security Fund (NSSF) but are ineligible to save with MURBS until their retirement at 60years. Dr. Kityimbwa therefore tasked the Departmental Ambassadors to seek their constituents’ opinions on this matter as their first assignment.
Giving the closing remarks at the launch, Chairperson, Board of Trustees, Mr. Wilber Grace Naigambi thanked all present for taking time to attend the event. Earlier he had shared that MURBS Departmental Ambassadors are members who will volunteer to endorse and promote MURBS’ values, beliefs and mission at the University Departmental levels.
“The scheme growth and sustainability of MURBS benefits all of us. Let us therefore work together to strengthen the governance and management of MURBS” concluded Mr. Naigambi.
Article by Public Relations Office
The Makerere University School of Public Health (MakSPH) has honored Ms. Gladys Khamili for her 12 years of service as Registrar, as she transitions to a senior role in the Senate Division of Makerere University.
During the School’s 239th Management Meeting, colleagues recognized her contribution to academic administration and formally handed over the office.
Ms. Khamili assumes the role of Deputy Academic Registrar in charge of the Senate Division, where she will oversee academic standards, policy, and governance at the University. She replaces Mrs. Patience Rubabinda Mushengyezi, who officially retires after 26 years of dedicated service.
At the ceremony, Dr. Rhoda Wanyenze, Professor and Dean, together with members of MakSPH management, presented Ms. Khamili with a plaque in recognition of her service, noting that she “served the School of Public Health with distinction, demonstrating exceptional dedication, professionalism, and commitment to excellence,” and that her contribution strengthened academic administration at the School.
Dr. Wanyenze described Ms. Khamili as a steady and dependable presence. “She’s been with us and supported us in many ways. We thought we should meet here together to see her off. And I wish her the very best… we shall continue to work with her. She will continue to serve us in a different capacity,” she said.
Ms. Khamili joined the School of Public Health on March 15, 2012, from the College of Computing and Information Sciences, where she served as an Assistant Registrar.
Over the years, she has been central to the School’s academic operations—coordinating student admissions, managing records, overseeing examinations, and serving as secretariat to key governance structures, including the Academic Board, Examinations and Results Committee, and Appointments and Promotions Committee. Her role also involved handling student matters and ensuring compliance with University policies and Senate decisions.
Reflecting on her tenure, Ms. Khamili pointed to improvements in registration systems, records management, and examination processes. “In my tenure, I have had some achievements that have improved efficiency in the students’ registration processes and strengthened records management and data accuracy… and coordinated successful university graduation ceremonies,” she said.
She also highlighted areas for further strengthening, including improving documentation and follow-up of pending tasks, enhancing coordination across departments, and decentralising selected services, including transcript issuance.
The handover process was overseen by Internal Auditor Amos Dembe, who emphasized the importance of continuity in such a critical office. “The office of the registrar is very sensitive… It is at the core of what we do and what we stand for as a school. It calls for integrity and professionalism,” he said, adding that Ms. Khamili’s handover report provides “a strong body of knowledge for Ms. Annet Khabuya to build on and to hit the ground running.”
Mr. Dembe also commended Ms. Khamili’s professional and ethical record. “We have not had student issues of marks, money, or related concerns as a School… Thank you for making my work easier. That is not always the case. Some people make it hard for us, but this has not been the case here,” he noted.
Colleagues described her as thorough and dependable in a role that often operates behind the scenes. Dr. Joan Mutyoba, Head of the Department of Epidemiology and Biostatistics, said the incoming Registrar would be stepping into a demanding position. “The shoes you are stepping into are really big. I have seen her work… She is extremely professional, one of the most professional people I have worked with. She takes her work very seriously and goes beyond the line,” she said.
In her farewell remarks, Ms. Khamili spoke candidly about her experience at the School. “My work has been with everybody… everything here is different—the people, the work culture—it has been very, very worthwhile,” she said, thanking colleagues for their support.
“If I had a choice, I would stay… but I don’t have that choice. Thank you so much for the support and for the love,” she added, acknowledging the demands of her role. “In my line of work, like in any space where you work with people, you certainly step on some toes… I ask that you find it in your heart to forgive and forget where necessary.”
The meeting also marked the official handover to Ms. Annet Khabuya, who takes over as Registrar. She commended the School’s approach to transition and organization.
“I have seen the systems, I have seen the organization, and I can confidently say there is continuity. I look forward to building on this work and working with all of you,” she said.
Ms. Khabuya joins MakSPH from the Examinations and Transcripts Division of the Senate and brings experience from the College of Natural Sciences and the School of Statistics and Planning.
Ms. Khamili’s transition marks a shift from School-level administration to University-wide academic governance, extending her impact beyond MakSPH to the broader Makerere system.
General
Makerere’s CHUSS Embraces Digital Future as RIMS Training Sparks Push for Faster Graduate Completion
By Moses Lutaaya
KAMPALA, April 17, 2026 — The College of Humanities and Social Sciences (CHUSS) at Makerere University has taken a decisive step toward strengthening graduate training and accountability following a comprehensive hands-on Research Information Management System (RIMS) training by a team from the Directorate of Graduate Training (DGT) and Directorate for ICT Support (DICTS) held yesterday, April 16, in the CHUSS Smart Room.
Opening the session, the Director of Graduate Training, Prof. Julius Kikooma, underscored CHUSS’s central role in producing graduate students and contributing to Uganda’s development agenda. He cautioned that the college’s leading position could easily be overtaken if vigilance wanes.
“I’m glad we are back here to focus on something that can propel CHUSS to its rightful position,” Prof. Kikooma said. “Your contribution to graduate student production is highly envied across the university, but if you sleep even briefly, that position can be taken.”
He emphasized that beyond competition, the real goal is national transformation. According to Prof. Kikooma, increased graduate output directly supports Uganda’s Fourth National Development Plan (NDP IV), which prioritizes building relevant human capital.
“More than ever before, the country needs human resources from the humanities and social sciences,” he noted.
Prof. Kikooma explained that the RIMS platform builds on CHUSS’ pioneering cohort-based PhD model by introducing a digital solution to track student progress, enhance supervision, and improve completion rates. The system, developed in collaboration with the Directorate for ICT Support, allows both supervisors and students to log and monitor academic activities in real time.
“This is not optional,” he stressed. “By the end of this month, we must report on who is using the system. It is a strategic priority of the University Council.”
Welcoming participants, the Deputy Principal of CHUSS, Assoc. Prof. Eric Awich Ochen, described the training as timely and necessary in a rapidly digitizing academic environment.
“Makerere today is very different from the Makerere of 15 or 20 years ago,” he said. “We are moving from an analogue past to a digital future.”
He noted that while the college has improved its graduate output in recent years, gaps in tracking student progress remain a concern.
“We celebrate the numbers we graduate, but we may still have many students in the pipeline whom we cannot fully account for,” he said. “This system will help us track supervision and improve accountability.”
The training drew participation from the CHUSS Principal and Deputy Principal, senior lecturers, lecturers, and registrars from the School of Psychology, School of Social Sciences, School of Liberal and Performing Arts, and the School of Languages, Literature and Communication.
In an interview after the session, Dr. Jim Spire Ssentongo offered a more reflective perspective, welcoming RIMS as a timely innovation while highlighting key realities in graduate training.
“I think RIMS is a good idea with strong potential,” he said, noting that the system could help address long-standing supervision gaps by ensuring that interactions between students and supervisors are tracked and visible.
However, he pointed out that delays in graduate completion are not solely the fault of supervisors. According to him, student-related factors—particularly lack of consistency and self-discipline during the research phase—play a significant role.
“At the coursework level, students are guided by timetables and structured assessments, which keeps them active,” he explained. “But once they transition to research, much depends on their own discipline. Some students simply become unresponsive.”
Dr. Ssentongo observed that RIMS could help counter this by introducing a level of accountability on both sides. If properly used, the platform would enable students to track feedback from supervisors while also making it clear when they themselves have delayed progress.
He also noted that the system’s monitoring aspect could encourage improved completion rates, as both supervisors and students become more conscious of timelines and expectations.
At the same time, he cautioned that implementation would be key. He explained that while systems that enhance accountability are beneficial, they must be introduced in a way that supports rather than intimidates users.
“There is an element of monitoring, which is good,” he said, “but it should be balanced so that it does not create an environment where people feel over-policed.”
Dr. Ssentongo further emphasized that RIMS should be seen as part of a broader strategy to strengthen research culture at the university. Beyond improving completion rates, he said, there is need to encourage publication, collaboration between students and supervisors, and greater visibility of research outputs.
“If it is implemented well and supported by other initiatives, it can contribute not just to completion, but also to improving research productivity and impact,” he added.
The RIMS training marks a significant step in Makerere University’s efforts to modernize graduate education, improve accountability, and align academic output with national development priorities.
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