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The degree of attentiveness was at its peak in the Yusuf Lule Central Teaching Facility (CTF) Auditorium as Ms. Janet Nabukeera addressed support staff during a Safeguarding and Inclusion training. Her words were firm, direct and reflective. Ms. Nabukeera, the Deputy Human Resource Officer in charge of Performance and Payroll, emphasized that a negative attitude in the workplace creates a toxic environment where colleagues feel hesitant to collaborate or share ideas.
“Avoid unnecessary confrontations with colleagues because jealousy and anger destroy more than they build. When you hold grudges at work, you slowly burden your own heart and mind. Stress can take a toll on your health and productivity. Safeguard yourself by choosing peace, love yourself first and extend that same grace and respect to others.” Ms Nabukeera, cautioned.
The training attracted over 300 Support Staff Members, including Security Personnel, Cleaners, Hall Attendants, Administrative Assistants, Librarians, and Laboratory Support Teams from across the University.
In his remarks, Dr. Rodney Rugyema, the Acting Principal Warden, urged staff to have a positive attitude towards their jobs and encouraged them to ensure that students, fellow staff and visitor’s feel safe, respected and protected.
“You are the eyes and ears of the University, while you may not deliver lectures, you are often the first to notice when something is wrong. So you have to promote an environment free from bullying, discrimination, neglect and intimidation. You have to ensure secure hostels, well-lit walkways, functioning locks and safe laboratory environments,” Dr Rugyema, said.
Makerere University has a duty of care to do no harm and promote the wellbeing of all students, staff, and other University community stakeholders. It seeks to enhance the learning environment to make it more secure, inclusive, and ethically sound for all stakeholders.
The Makerere University Safeguarding Policy lays out the University’s framework for embedding viable safeguarding measures into its ethos and all institutional activities and processes to: Identify, detect, and swiftly act on safeguarding risks; prevent the occurrence of harm; provide mechanisms for reporting all allegations or incidents that have occurred; respond appropriately to all reported incidences; and, continuously monitor, evaluate and learn from practices and experiences of managing safeguarding concerns.
“Safeguarding is not only for lecturers or University Management, it is everyone’s responsibility, If you have someone mistreating you, or you come across any risk, do not suffer in silence report through the MakSafeSpace,” Dr Rugyema, said.
The MakSafeSpace is the e-reporting platform complimenting the other University traditional reporting channels. It is an inclusive platform that provides for confidential modes of reporting safeguarding risks and incidences.
As the session concluded, there was a renewed understanding among participants that safeguarding is a collective duty. From the security guard at the gate to the cleaner in the Hall of Residence, it was clear that every staff member contributes to creating a safe and respectful learning environment.
To involve and create opportunities for students and staff members with disabilities, Light for the World Uganda trained the support staff to become inclusion champions.
Mr. Musa Mwambu, the Disability Inclusion Advisor at Light for the World Uganda, called upon staff to remove barriers limiting the full participation of students and colleagues with disabilities, in line with the UN Convention on the Rights of Persons with Disabilities.
“Just like any other person, people with disabilities have the right to education, health, and protection. Society has the duty to remove barriers that block participation. When barriers are removed, disability no longer limits opportunity,” Mr. Mwambu noted.
Drawing from his own lived experience as a person with a disability, he shared how access to the right support systems enables him to communicate effectively and perform daily tasks.
“It is about putting the right conditions in place to participate fully in society. We need multi-stakeholder collaboration to remove barriers and achieve an inclusive society,” he said.
Justine Namuddu, the Support Staff representative on the Makerere University Council, thanked the organizers for the insightful workshop. She reminded fellow staff that Makerere University is a home for everyone and urged them to take care of it.
“Fellow members, as you carry out your duties, ensure that you observe both emotional and intellectual safety. Before sharing information, first verify whether it is true. Safety is being at peace with yourself and with others,” Namuddu emphasized.
She also encouraged younger staff members to take advantage of educational opportunities provided by the University, noting that those who wish to continue with their studies may apply for tuition waivers.
The training concluded with reminders on professionalism and accountability. Staff were encouraged to consistently use the Biometric Attendance Management System to capture attendance accurately. With biometric clock-in devices installed at reception areas across the Main and Satellite campuses, the Directorate of Human Resources can monitor attendance in real time, while staff can keep track of hours worked.
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