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African Universities need to regain Social Change status

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Community Based Research and Community University Engagement have been proposed as the most viable strategies for African Universities to salvage their much coveted position as agents of social change in society. This was the overwhelming realization of participants in a half-day workshop organized by the College of Education and External Studies (CEES), Makerere University on 28th October 2014 where the Fifth Global University Network for Innovation (GUNi) Report was also launched.  The Fifth GUNi Report, ‘Higher Education in the World Report 5: Knowledge, Engagement and Higher Education: Contributing to Social Change’ is a product of three years’ research, consultations, academic seminars and an international conference, to which 73 authors from 34 countries have contributed.

Welcoming participants to the seminar, Dr. Alex Okot-Dean, School of Distance and Lifelong Learning (SoDLL), CEES noted that the Fifth GUNi Report Launch was preceded by a two-day workshop on Community University Engagement that drew Academics from Kenyan, Tanzanian and Ugandan Public Universities. Dr. Okot emphasized the need for Universities to move from the top-down mode of dissemination to reciprocally being engaged with the community to develop knowledge.

Dr. Alex Okot-Dean SoDLL, CEES gives the opening remarks at the GUNi5 Launch 28thOct2014, Makerere University, Kampala Uganda“From the meeting we had, we came up with resolutions to share with different universities and forge a critical community that will pursue avenues of working together with our respective universities and communities to develop modalities to improve Community University Engagement” shared Dr. Okot.

Dr. George Openjuru-former Dean, SoDLL and newly appointed Deputy Vice Chancellor of Gulu University and Dr. Janice Busingye, SoDLL both contributed chapters; “Knowledge, engagement and Higher Education in Africa” and “Knowledge, Engagement and Higher Education in Eastern Africa” respectively to the Fifth GUNi Report. In his presentation Dr. Openjuru noted that Makerere University through SoDLL was at the forefront of producing this report and it was therefore of great relevance that the report was launched at Makerere University. He also emphasized that Community University Engagement which was the gist of the 5th GUNi report was a participatory process that necessitated the involvement of the people on whom research was going to be undertaken in the knowledge creation process.

Dr. Openjuru paid tribute to the late Mwalimu Julius Nyerere whose passion and love for the Community University Engagement model enabled it to withstand all the resistance and negative energy that threatened its implementation. He shared that Higher Education in sub-Saharan Africa predates colonialism although the advent and establishment of the male Eurocentric world view dominated and continues to dominate the African Higher Education sector even today.

Dr. George L. Openjuru, fmr Dean-SoDLL, CEES and New Deputy VC-Gulu University presents at the GUNi5 Launch 28thOct2014, Makerere University, Kampala UgandaHe shared that Indigenous Education is a philosophy which is continuous in life and does not separate education from implementation but seeks to apply whatever is learnt at a particular stage of life to that very particular point in life. To this end, Dr. Openjuru said “Indigenous education goes on throughout life and is therefore existent as an organic piece and not as separate entities. It goes on throughout the different stages of life and is in tandem with the changing roles and responsibilities that one must fulfill. You do not learn to become an elder while you are still young but only when you attain that age. This goes on until you are dead, which is a concept which has been rebranded as lifelong learning” he explained. He concluded by noting that Community University Engagement entails dialoguing with the community as equal partners in knowledge creation, a very important aspect in ensuring that graduates remain relevant to community needs.

Dr. Budd Hall is a Professor of Community at the University of Victoria, Canada and co-Director of the UNESCO Chair on Community Based Research and Social Responsibility in Higher Education. His first contact with Africa was as an 18 year old and has for the last 50 years been engaged in the development of participatory research along with various stakeholders including the late Mwalimu Julius Nyerere. He noted that the launch of the 5th GUNi Report was particularly important because this issue was the first of its kind that provided a global picture of Community University Engagement, as previous text books and scholarly works produced focused on particular countries or only one area of research. “This is the first report that has attempted to drawn experiences, voices and studies from as many countries and regions of the world as possible” said Prof Hall.

Prof. Budd Hall-University of Victoria and co-Director UNESCO Chair on Community Based Research presents at the GUNi5 Launch, Makerere University, Kampala UgandaCommenting on the source of the content, Prof. Hall shared that ironically most of the intellectual roots of the work published came from people like Mwalimu Julius Nyerere, Kwame Nkrumah, and others from the region today referred to as the Global South although the last twelve years have played witness to its discovery by Universities and policymakers from the United Kingdom, USA and Canada. He noted that Community University Engagement is a movement that ought to have an impact and implications on not just outreach but teaching and research as well, which calls upon Higher Education to be more proactive and not just reactive.

“Our Students, Researchers and Administrative staff need to be on the lookout for what is going on in the community. We need to think about broadening our concept from simply just Knowledge Economy–the contribution of knowledge to a certain type of job creation to Knowledge Democracy which includes not only livelihood but also knowledge from different sources. We also need to continue to provide space for debate. Does the University still provide a public good or is it simply a place where our children go to get a degree and hopefully get a job?” challenged Prof. Hall.

Touching on the recommendations of the report, Prof. Hall noted the need for universities to recognize excellence in community-engaged scholarship, so that Scholars can advance their careers through ways that were more practical than publishing journal articles which very few members of the community read. He encouraged staff from other universities in the region who attended the seminar to hold similar forums with their respective leaders so as to bring them on board this discussion that has lately become very much part of our times.

Prof. John David Kabasa-Principal CoVAB, presented the SPEDA Model at the GUNI5 Launch, 28thOct2014, Makerere University, Kampala UgandaThe SPEDA (Skills for Production, Employment, and Development Project) Model under the African Institute of for Strategic Services and Development (AFRISA) in the College of Veterinary Medicine, Animal Resources and Biosecurity (CoVAB) is one of Makerere University’s most profound experiences of Community University Engagement. Making a presentation on the model at the Seminar, Prof. John David Kabasa the Principal CoVAB shared that this Makerere alternative education model and community transformation scheme for Africa is an initiative that has been developed over the last seven years to contribute to the National Development Programme. He noted that because of the incapacity of our graduates, our Governments is forced to rely on foreign entities to use the land in Africa to feed and employ the Africans.

“If your children cannot feed themselves and the world, someone else will” lamented Prof. Kabasa before adding that as long as our countries continued producing and exporting raw materials, they were exporting jobs as well. “Our conventional education systems have failed to transform community and we cannot encourage an education system that fuels unemployment and sends supervisors of peasants; who themselves did not benefit from any form of education, onto the streets searching for jobs” he further stressed. He said that ideological barriers and an ineffective educational mould are barriers to societal transformation which had formed a shunt which needed to be operated upon and removed by the surgeons of Makerere.

“Take the University to the community, translate this education, science and technology into livelihood and health in a professional manner. This model actually sets out to create a new generation of Africans that is skilled, productive, entrepreneurial, developmental, accredited and nation transforming” shared Prof. Kabasa about the SPEDA model’s aspirations. He noted that by securing accreditation for this model, Makerere had set into motion a movement to liberate not only Uganda but Africa as a whole. He shared that by taking this model to the community, Makerere was taking cognisance of skills and competence value chains resident at all levels within our communities. “The key concept is to produce value, exchange it and get more value” said Prof. Kabasa as he concluded his presentation.

L-R: Dr. George Openjuru, Prof. Budd Hall, Acting VC-Prof. Barnabas Nawangwe, CEES Principal-Prof Fred Masagazi Masaazi and Dr. Twine Bananuka present the launched GUNI5 report on 28thOct2014, Makerere University, Kampala Uganda

The days emcee Dr. Twine Bananuka-SoDLL, CEES thanked the presenters for their elaborate and informative presentations and admitted that Community University Engagement was indeed the way to break free from traditional bureaucratic knowledge ownership as fronted by the male Eurocentric model and its specific emphasis on disciplines. During the question and answer session that followed,

Dr. Anthony Mugagga Muwagga-Deputy Principal, CEES indeed admitted that our two biggest challenges in Education were the lack of knowledge and the fear of knowledge. He however noted that the SPEDA Model would be incomplete if it did not factor in the teaching disciplines and therefore encouraged Prof. Kabasa to consider partnering with CEES to impact a wider audience in society.

L-R: Acting Vice Chancellor Prof. Barnabas Nawangwe, CEES Principal-Prof. Fred Masagazi Masaazi and Guest of Honour-Mr. Patrick Muhinda, MoES at the GUNi5 Launch, 28thOct2014, Makerere UniversityThe Acting Vice Chancellor and Deputy Vice Chancellor Finance and Administration (DVCFA) Prof. Barnabas Nawangwe welcomed all guests and presenters to the event and admitted that it had been his most educative seminar to date. He however called upon all those that heaped criticism upon today’s African Scholars to consider their working conditions and rigourous academic schedules.  

“There is a need to examine our National and International policies on Education. A Professor at Makerere today has very limited time in between teaching, supervising students, marking scripts and looking for additional income to research and deliver public lectures like our compatriots in the former years. And so as we criticize today’s Scholars, we need to ask if we as a Country, Region and continent making higher education our priority” said Prof. Nawangwe.

He commended the Community University Engagement model as shared during the seminar for clearly outlining what Makerere University sought to achieve through the Knowledge Transfer Partnerships and Networking pillar of her strategic plan. He thanked the School of Distance and Lifelong Learning particularly Dr. George Openjuru for taking the lead in producing the report, and Prof. Budd Hall for his contribution to spreading the Community University Engagement movement.

Prof. Budd Hall (L) and Dr. George L. Openjuru (R) witness as the Guest of Honour Mr. Patrick Muhinda (C) signs the launched GUNi5 Report, 28thOct2014, Makerere UniversityMr. Patrick Muhinda, Assistant Commissioner in charge of Communication and Information Management, Ministry of Education and Sports (MoES) who represented the Minister of State for Higher Education, Hon. John Chrysostom Muyingo thanked Makerere University and Prof. Budd Hall for the great effort that led to the production of the 5th GUNi World Report. He also commended Prof. Kabasa whose SPEDA model had “deeply moved” him. He noted that the Presidential Initiative for Science and Technology had gone a long way in enabling universities to conduct cutting edge research which is boosting Uganda’s technological advancement as we move towards the attainment of Uganda Vision 2040.  

“The Government of Uganda is cognizant of the relevance of community based research to enhance academia. It envisions promoting collaborations through joint projects and programmes of mutual interest to research and development centres, SMEs and large farms to spark innovation and entrepreneurship” read Mr. Muhinda from the Minister’s speech. The speech further noted that the Government plans to support innovation financing by introducing special grants, loans and guarantees for startups and new firms as well as subsidies and tax incentives to stimulate development of research in the public and private sectors. Mr. Muhinda thereafter declared the report launched and officially signed a few copies of the report.

L-R: Prof. Barnabas Nawangwe, Prof. Fred Masagazi Masaazi and Mr. Patrick Muhinda chat after the GUNI5 report launch, 28thOct2014, Makerere University, Kampala Uganda

Before moving a vote of thanks Prof. Fred Masagazi Masaazi the Principal, CEES announced that his college would in October 2015 host a regional conference on Community University Engagement which would bring together key stakeholders in Government, Academia and Civil Society to discuss their lessons and experiences. He particularly thanked Dr. Openjuru and Dr. Busingye for the respective contributions to the production of the report and noted that the College’s contribution to the 6th GUNi Report would be even more detailed. He stressed the need for all Higher Education Institutions’ involvement in identifying and coming up with solutions to community problems, noting that “Universities have all the capacity to influence and interact with the communities to find solutions to problems affecting them” he added.

Article by Public Relations Office

 

Mark Wamai

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Makerere Hosts EU Uganda Research and Study Fair

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Today 8th October 2026, Makerere University has hosted the EU Uganda Research and Study Fair 2026, bringing together government officials, European Union representatives, researchers, academics, students, and young professionals to explore opportunities in education, research, innovation, and international collaboration.

The fair also marked 50 years of partnership between Uganda and the European Union, providing a platform for participants to learn about scholarships, research funding, exchange programmes, fellowships and opportunities for collaboration with European institutions.

Officially opening the fair, Acting Minister of Education and Sports Hon. Dr. John Chrysostom Muyingo commended the European Union, its member states, Makerere University and other partners for organising the event, describing international cooperation as important to Uganda’s education and research agenda.

Dr John Chrysostom Muyingo speaks at the Uganda EU Research and Study Fair at Makerere University.

The Minister said Uganda’s young population presents a significant opportunity for national development if supported with the right investments in education, skills, creativity, research, innovation and entrepreneurship.

He encouraged universities and research institutions to strengthen links between education, research, innovation and the world of work, noting that research should not only generate academic knowledge but also contribute to policies, technologies and practical solutions to national challenges.

Dr. Muyingo also encouraged students and young professionals to engage with the European Union, its member states and alumni to understand the opportunities available and prepare themselves for future applications.

Makerere highlights value of partnership

Prof. Sarah Ssali, Deputy Vice Chancellor (Academic Affairs), Makerere University, who represented the University at the event, said the fair provided an important platform for bringing education, research, innovation and international cooperation together.

She noted that the event was particularly significant as Uganda and the European Union celebrate five decades of partnership, with Makerere’s relationships with some European institutions extending even beyond 50 years.

Prof. Ssali said the partnerships have supported education, research, skills development, innovation, institutional strengthening and human capital development, creating opportunities for Ugandans to acquire knowledge and skills, conduct research and establish international networks.

She called for the next chapter of the partnership to place knowledge, research, innovation, technology and young people at the centre.

The Deputy Vice Chancellor Academic Affairs Academic Prof. Sarah Ssali

“Research needs to move beyond publication of research, to influence policy, improve practice, create products and services, strengthen communities and contribute to the economic development of our country,” she said.

Prof. Ssali also encouraged participants to explore opportunities for scholarships, research, exchange programmes, doctoral studies, joint research and fellowships available through European partnerships.

She said the ultimate value of international education and research partnerships lies in how knowledge, skills, networks and technologies acquired through such opportunities contribute to Uganda’s development.

Human Response programme strengthens partnerships

The fair also showcased Makerere’s partnerships through programmes such as the Human Response, Health and Displacement Erasmus Mundus Joint Master Programme.

Dr. Justus Twesigye, Dean of Students, School of Social Sciences, Makerere University and Co Principal of the Human Response Programme, explained that the programme has created partnerships between Makerere and universities in Europe and Africa.

Dr. Justus Twesigye

These include the University Institute of Lisbon in Portugal, Norwegian University of Science and Technology, University of Athens in Greece, University of Cape Verde and University of Rovuma in Mozambique, alongside associate partners including the Uganda Red Cross Society, Allied Uganda, Refugee Led Organisation Network and the Ministry of Water and Environment.

Twesigye said the partnerships have introduced new approaches to teaching and learning by involving practitioners directly in training and giving students opportunities for concurrent field practice.

He noted that organisations such as the Uganda Red Cross Society have participated in delivering classes, while students also gain practical experience in the field before returning to class for reflective learning.

Part of the congregation at the Uganda-EU Research and Study Fair at Freedom Square, Makerere University

The programme is also promoting joint research between academics and practitioners, moving away from approaches where researchers and practitioners work separately.

CEES project supports competence based education

The College of Education and External Studies (CEES) also presented an EU supported project aimed at helping higher education institutions and regulators transition to competence based education.

Prof. William Tayebwa briefs Acting Minister of Education and Sports Dr John Chrysostom Muyingo as EU Ambassador to Uganda Jan Sadek and Prof. Robert Wamala look on during a tour of exhibition stands.

Assoc. Prof. Josephine Esaete, Senior Lecturer in the Department of Science, Technology and Vocational Education, said the project brings together nine partners from Uganda, West Africa and Europe.

She explained that the project seeks to strengthen the capacity of universities and higher education regulators in designing competence based curricula, teaching, assessment, monitoring and evaluation.

Makerere University is coordinating the four year project, with Mountains of the Moon University among the Ugandan partners.

Assoc. Prof. Esaete said the project is timely as universities work towards transitioning their programmes and curricula to competence-based education.

The project also seeks to strengthen collaboration between higher education institutions and industry so that students can acquire skills relevant to the world of work.

Fair creates opportunities for students and researchers

The exhibition brought together different EU supported research projects, academic programmes and institutional partnerships, allowing students, researchers and other participants to interact directly with project teams and representatives of European institutions.

The fair also provided opportunities for participants to learn from Makerere alumni who have benefited from international study and research opportunities.

Stella Kakeeto interacts with students during the EU Uganda Research and Study Fair

Prof. Ssali urged participants to use the opportunity to “engage, explore, connect, and discover” new possibilities while encouraging young people to dream boldly, seek knowledge, build networks and use what they learn to contribute to Uganda’s transformation.

The fair reaffirmed Makerere University’s commitment to strengthening international partnerships that support research, innovation, human capital development and national transformation.

Allan Ainematsiko

Bachelors of Journalism and Communication

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Timothy Khabusi: From Barefoot Walks to shaping Uganda’s Eye health Future

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Mr. Buteera and Khabusi during the interview recently. Impact Stories: Timothy Khabusi, Mastercard Foundation Scholars Program alumnus, optometrist, researcher, programmer, and eye health entrepreneur, on an ambitious mission to improve eye health in Uganda, October 2026, Makerere University, Kampala Uganda, East Africa.

Before becoming an optometrist, researcher, programmer, and eye health entrepreneur, Timothy Khabusi walked barefoot to school along rough roads in Manafwa District, Eastern Uganda. For most of his primary school years, Timothy walked more than nine kilometres each day from his home to Bubulo Mixed Primary School in Manafwa District.

He would leave home at about 6:00 a.m., walk to the highway, and join other children on their way to school. On the murram road, sharp stones pressed into his feet. When the rains came, he sometimes arrived at school completely drenched. Occasionally, a truck carrying market vendors would stop and offer them a lift. “Those were few lucky days,” Timothy recalls.

At the time, however, Timothy did not see his life as unusual. It was simply how life was for many children in his village. What he did not yet know was that those long walks were helping shape a determination that would eventually take him from rural Manafwa to Makerere University and, later, the University of Edinburgh in Scotland.

Timothy Khabusi is the sixth of eight children (5 boys and 3 girls). His father, 68, a retired primary school teacher, and his mother, 60, a small retail shop owner, had limited resources but were determined to give their eight children opportunities they had not enjoyed themselves.

The family tried several ways to make ends meet. His mother ran a small local brew joint, selling malwa, a traditional fermented cereal drink. When Timothy was about ten, the family closed the malwa joint and moved on, first trying farming and later, in 2009, opening a small retail kiosk with money earned from selling a small coffee harvest.

The family kiosk changed things. Timothy started taking snacks to school and also began developing an interest in business. He sold sugarcane and later teamed up with his younger brother, Mark, to make mandazi, a popular delicacy among schoolchildren.

Behind these modest ventures were sacrifices his parents made for their children’s education and health. His father took loans to support the family through school, while both parents repeatedly emphasised the importance of education.

Timothy’s own academic journey was far from perfect.

At rural Bubulo Primary School, Timothy performed very well and earned a place at one of the best secondary schools in Eastern Uganda, Mbale Senior Secondary School, in Mbale city.

At Mbale Secondary School, he became a strong academic performer and earned a renewable merit-based bursary that covered most of his school fees. Mr Mabaku, his Mathematics teacher, taught him to connect classroom concepts to real-life problems—a way of thinking that would later shape his interest in technology and programming.

Then came a setback.

Timothy’s A-level results (15 points in Physics, Chemistry, and Mathematics) were far lower than he had expected. For someone who had always seen himself as a top student, the outcome was deeply disappointing, and he missed out on the much-coveted government scholarship. He even wondered whether university was still possible. He considered repeating his A-levels but instead applied to Makerere University on private sponsorship. He was admitted to study Optometry, although he had initially wanted to pursue Medicine and Surgery.

Khabusi Timothy, during his time at the Scholars Program. Impact Stories: Timothy Khabusi, Mastercard Foundation Scholars Program alumnus, optometrist, researcher, programmer, and eye health entrepreneur, on an ambitious mission to improve eye health in Uganda, October 2026, Makerere University, Kampala Uganda, East Africa.
Khabusi Timothy, during his time at the Scholars Program.

Then came the opportunity that changed everything.

In 2017, Timothy became a Mastercard Foundation Scholar at Makerere University, receiving support that enabled him to continue his university education. The financial uncertainty that had threatened his university education was resolved. What initially felt like failure became an opportunity that redirected him towards a field he had not planned to enter. Through optometry, he discovered a profession that linked clinical care with science, technology, research and public health.

His career journey after graduation.

After graduating from Makerere University in January 2022, Timothy set out to fulfil his ambitious mission to improve eye health in Uganda. His career began far from his village home in Manafwa: he started at a private clinic in Arua town, West Nile, hundreds of kilometres from Manafwa in Eastern Uganda. Asked why he didn’t find a job in Kampala, as most of his peers did, Timothy quickly explained that his mission is to provide the best eye health care to communities with limited access to these services.

After working for one year in Arua, he returned to Kampala. He first worked at Dr. Agarwal’s Eye Hospital from 2023 to 2025, then moved to Med-Optics, another popular eye clinic in Kampala. In February 2026, he opened his own eye clinic, Khabusi Vision Care Centre, a modern optometry centre dedicated to providing eye care services at subsidised rates to individuals and families who may face financial barriers to accessing these services.

Khabusi Timothy on his graduation day in 2022. Impact Stories: Timothy Khabusi, Mastercard Foundation Scholars Program alumnus, optometrist, researcher, programmer, and eye health entrepreneur, on an ambitious mission to improve eye health in Uganda, October 2026, Makerere University, Kampala Uganda, East Africa.
Khabusi Timothy on his graduation day in 2022.

His leadership journey

For Timothy, leadership is not about collecting titles. At Mbale Senior Secondary School, he led the Science Club, organising seminars and holiday revision programmes. At Makerere, he served as a minister at the College of Health Sciences and as a leader in the Optometry Students’ Association. Those experiences shaped a simple philosophy: leadership means seeing what needs improvement, taking responsibility, and bringing others along.

That philosophy now drives his ambitions for Khabusi Vision Care. In the coming years, he aims to strengthen the organisation’s clinical, public health, digital and research work. His longer-term vision is to build a major Ugandan eye health organisation with branches across the country, comprehensive services, research programmes and locally developed diagnostic and ophthalmic technologies.

Impact in the community

Asked about his impact in the community, Timothy quickly pointed to the number of patients whose sight he has helped restore at a modest cost they otherwise couldn’t have afforded.

“I am proud to have treated more than 10,000 patients and enabled them to see better since I began my optometry practice in 2022. Among the patients, I vividly remember a police woman who was on the verge of going completely blind due to a misdiagnosis she had received at different facilities she had visited in Kampala, until she came to Khabusi Vision Care Centre in Kyanja, where I was able to help correct the optical issue she was grappling with.” Timothy proudly states.

Khabusi Timothy examining one his patients at his eye clinic. Impact Stories: Timothy Khabusi, Mastercard Foundation Scholars Program alumnus, optometrist, researcher, programmer, and eye health entrepreneur, on an ambitious mission to improve eye health in Uganda, October 2026, Makerere University, Kampala Uganda, East Africa.
Khabusi Timothy examining one his patients at his eye clinic.

Timothy further enumerates the number of young people he has mentored and continues to mentor in optometry. He also offers graduate internships at his clinic and employs five young people as permanent staff. He also conducts regular community outreach activities, offering free eye check-ups in the community and subsidised treatment for those who need it.

A word to the Mastercard Foundation Scholars Community

Timothy expressed his gratitude to the Mastercard Foundation Scholars Program and Makerere University for giving him the opportunity to pursue a quality university education at a time when he had lost hope of attending university after failing to secure a government scholarship.

“I am forever grateful to Mastercard Foundation and Makerere University for giving me a scholarship that changed my whole life; without the scholarship, I would not have been able to afford the university fees; therefore, I wouldn’t have become what I am today,” Timothy points out.

Asked what advice he would give to current Mastercard Foundation Scholars, Timothy urges them to take advantage of the additional skilling and development programmes the Mastercard Foundation Scholars Program offers.

“I urge my young brothers and sisters on the Mastercard Foundation Scholars Program currently to take the capacity-building training the Mastercard Foundation Scholars Program offers; it is what will give you an advantage over others in the job market,” Timothy advises.  

Looking ahead

Beyond healthcare, Timothy is a writer, programmer, and researcher. He has published “From the Slopes of Mount Elgon”, a novel about a young girl who confronts poverty and betrayal while pursuing education and dignity. Timothy’s story is not a straightforward journey from challenge to success. It is about unexpected turns: the barefoot walks, the disappointing A-level results, the unexpected scholarship, and the career he never originally intended to pursue. His advice to young people comes from that experience: one disappointing result or difficult season need not decide the rest of your life. Sometimes, you have to keep walking.

“Keep learning, keep improving, and when opportunity comes, use it—not only to change your own life, but to create opportunities for others,” Timothy advises.

Timothy is now pursuing a Master’s degree in Patient Safety and Clinical Human Factors at the University of Edinburgh. The programme has reshaped his approach to healthcare. Rather than focusing solely on individual mistakes, he examines the systems that allow failures to occur and how to redesign them to improve patient safety.

Bernard Buteera

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Makerere University Hosts Deputy IGG Ahead of Ombuds Day 2026

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Prof. Barnabas Nawangwe (4th R) and Mrs. Anne Twinomugisha Muhairwe (3rd R) with the delegation during the visit on 5th October 2026. Makerere University welcomed Mrs. Anne Twinomugisha Muhairwe, the Deputy Inspector General of Government (DIGG) and her delegation for a courtesy visit ahead of the International Ombuds Day 2026 commemoration under the theme “Ombuds: Office of Options”, 5th October 2026, Main Building, Makerere University, Kampala Uganda, East Africa.

On October 5, 2026, Makerere University welcomed Mrs. Anne Twinomugisha Muhairwe, the Deputy Inspector General of Government (DIGG) and her delegation for a courtesy visit ahead of the International Ombuds Day 2026 commemoration under the theme “Ombuds: Office of Options”.

The delegation was received by Professor Barnabas Nawangwe the Vice Chancellor of Makerere University in his office where they discussed the Ombuds Day theme, the university’s successful reconciliation-based conflict resolution, ongoing infrastructure projects, and a renewed commitment to institutional partnership.

Mrs. Anne Twinomugisha Muhairwe, Makerere University welcomed Mrs. Anne Twinomugisha Muhairwe, the Deputy Inspector General of Government (DIGG) and her delegation for a courtesy visit ahead of the International Ombuds Day 2026 commemoration under the theme “Ombuds: Office of Options”, 5th October 2026, Main Building, Makerere University, Kampala Uganda, East Africa.
Mrs. Anne Twinomugisha Muhairwe,

Mrs. Twinomugisha Muhairwe, who also spoke as the President of the African Ombudsman and Mediators Association (AOMA), emphasised that her office aims to be a partner in building and strengthening public institutions rather than merely a critic. Therefore, this visit marked a big step in the evolving relationship between public institutions and the Office of the Ombudsman at the Inspectorate of Government, where it is headed by Director Kakooza Savio Ntensibe, who was also part of the delegation.

The DIGG shared that the office provides essential options for resolving grievances such as administrative injustice, where people feel victimised, and unheard.

Prof. Nawangwe (C) presents the Makerere@100 Coffee Table Book to Mrs. Twinomugisha Muhairwe (R) as Mr. Kakooza Savio Ntensibe (L) witnesses. Makerere University welcomed Mrs. Anne Twinomugisha Muhairwe, the Deputy Inspector General of Government (DIGG) and her delegation for a courtesy visit ahead of the International Ombuds Day 2026 commemoration under the theme “Ombuds: Office of Options”, 5th October 2026, Main Building, Makerere University, Kampala Uganda, East Africa.
Prof. Nawangwe (C) presents the Makerere@100 Coffee Table Book to Mrs. Twinomugisha Muhairwe (R) as Mr. Kakooza Savio Ntensibe (L) witnesses.

Reconciliation Underscored

While addressing the delegation, Professor Nawangwe, framed the visit as a turning point in the institution’s relationship with oversight bodies. He welcomed the DIGG, an alumna of Makerere, and commended the Ombuds methodology that prioritizes reconciliation as initiated by neutral persons or bodies to resolve disputes.

“The style of reconciliation has worked very well for us as well, ever since we started talking to the students, it has kept peace in the university,” the Vice Chancellor remarked.

Prof. Barnabas Nawangwe addresses the delegation. Makerere University welcomed Mrs. Anne Twinomugisha Muhairwe, the Deputy Inspector General of Government (DIGG) and her delegation for a courtesy visit ahead of the International Ombuds Day 2026 commemoration under the theme “Ombuds: Office of Options”, 5th October 2026, Main Building, Makerere University, Kampala Uganda, East Africa.
Prof. Barnabas Nawangwe addresses the delegation.

“We started talking to the students and… eventually, they started to understand. Today, if you come and begin talking of strike, fellow students will tell you, ‘We came here to study’”, added the Vice Chancellor.

The engagement also discussed the practical realities of student welfare. Mrs. Twinomugisha Muhairwe, with specific interest, probed the Vice Chancellor on the status of hall renovations. In response, the Vice Chancellor explained the phased approach to renovations, noting that the university is systematically upgrading facilities to improve the living conditions.

The Vice Chancellor thereafter invited Mrs. Twinomugisha Muhairwe and her team to visit the university museum, as a gesture to underscore the spirit of the day where the Ombudsman and the university stand together.

Prof. Barnabas Nawangwe shows Mrs. Anne Twinomugisha Muhairwe around the Makerere Museum. Makerere University welcomed Mrs. Anne Twinomugisha Muhairwe, the Deputy Inspector General of Government (DIGG) and her delegation for a courtesy visit ahead of the International Ombuds Day 2026 commemoration under the theme “Ombuds: Office of Options”, 5th October 2026, Main Building, Makerere University, Kampala Uganda, East Africa.
Prof. Barnabas Nawangwe shows Mrs. Anne Twinomugisha Muhairwe around the Makerere Museum.

About Ombuds Day

Ombuds Day is an international observance held annually on the second Thursday of October to raise public awareness of the ombuds profession.

According to the International Ombuds Association, an ombuds is an independent, neutral, and confidential professional who helps resolve disputes, investigate complaints, and address systemic issues within an organization, government agency, or institution.

Elvis Lubanga, Makerere University, Kampala Uganda, East Africa.
Elvis Lubanga

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