Over 50 Non-Teaching staff from the College of Computing and Information Sciences (CoCIS) were on 12th May 2023 retooled on different aspects including Performance Management and Appraisal, Public Relations, Customer care, Team building and Communication.
The training which brought together administrative, support and contract staff was officially opened by the Principal CoCIS and closed by the Ag. Director, Directorate of Human Resources Makerere University, Mr Lawrence Sanyu.
It was facilitated by officials from the Makerere University Directorate of Human Resources and the Public Relations office. Facilitators included the Ag. Manager Performance Management and Appraisal Mr Deus Tayari Mujuni, the Technical person in charge of the e-HRMS system Mr Joshua Muhumuza, the Ag. Manager Staff Development, Welfare and Retirement Benefits Division Mr Julius Lebo and the University’s Principal Public Relations Officer Ms Ritah Namisango.
The appraisal is a must for staff to benefit from the University – Ag. Director HR
The Ag. Director, Directorate of Human Resources Makerere University, Mr Lawrence Sanyu commended the college management for organising the training. Mr Sanyu told staff that although they had qualifications at the time of recruitment, they have to be retooled and evaluated to ascertain whether the reasons for which they were employed are still being realised.
“We are doing appraisal not to punish anyone, but to evaluate and see whether we are still meeting the organisational objectives.” The Ag. Director said adding that appraisals are not only meant for confirmation, promotion and contract renewals.
“If you do not appraise yourself, it affects all the benefits you are supposed to get from the university including salary. The reasons why people are not doing these appraisals could be they are doing something different from what they were recruited to do”, Mr Sanyu explained.
He implored staff, to update their information on the portal saying, the appraisals are now done online and that the portal has been kept open because the online systems have just been introduced so that everyone can participate.
The Ag. Director stressed the importance of good customer care service especially, the care of students on the grounds that they are the reason the university exists. Mr. Sanyu told staff that every job in the university is related to students whether one is a cleaner, a custodian or a lecturer.
“You are very important in your capacity and without you, the university suffers. And since you are critical, you must make sure you do your work as expected and be happy you are in that position.”, Mr Sanyu advised and urged staff to desist from despising their jobs on the reason that the same jobs earn them fees for their children and food on their tables.
Sanyu emphasised teamwork as a cornerstone to achieving organisational goals saying, the reason staff should work together is not that they like one another but to work towards the University’s main goal.
Uphold the Basic Values and Ethics-CoCIS Principal
“You must be dedicated to your work. A good worker has ethics and discipline. When someone gives you money, s(h)e expects a return on that investment. As workers, you are expected to exhibit traditional and basic values such as good time management, respect for colleagues and those in authority”. Prof. Oyana stated
Describing values as critical in making a working environment conducive, Prof. Oyana reminded staff that Africans have some traditional values, some of them very basic such as being polite, greeting and welcoming people.
“The thing that separates us from other animals is intelligence and conscience. The greeting is the basic entry point for a conversation and a way to relate”, the Principal explained and cautioned workers who come and leave early and those that cannot perform beyond their expectations.
Prof. Oyana pledged to make sure that the welfare of staff is taken care of and later led the meeting into a discussion about what was not going on well in the college for collective feedback and solutions.
Aspects of the training
Performance Management and Appraisal important
The Ag. Manager Performance Management and Appraisal Mr. Deus Tayari Mujuni presented on the aspect of Performance Management and Appraisal wherein he handled different aspects including Performance Management, Goal setting, the role of the Appraiser and Appraisee and the importance of Performance Appraisal.
Mr Mujuni told staff that the performance appraisal cycle starts with a plan in December of the calendar year based on the mission, vision and strategic objectives and goals.
In addition to measuring and improving the performance of employees and increasing their future potential and value to the university, Mr Mujuni said staff performance appraisal helps individuals learn how well they are doing over a period of time.
“It facilitates promotion decisions and makes it easier to ensure that vacant positions are filled by most capable individuals”.
Makerere University according to Mr Mujuni uses the Performance Appraisal key tool for deciding employee promotion, determining transfers, making termination decisions and identifying training needs.
It is also used to identify skills and competence deficits, provide employee feedback, and, determine reward allocation.
“Whatever the college achieves, it cascades to the school, department and the individual. Every person has a contribution to the achievement of the college and university strategic goals. Every morning, you must have a plan and at the end of the year you contribute to the plan of the college and university.” Mujuni said.
The Technical person in charge of the e-HRMS Mr. Joshua Muhumuza conducted the practical session on filling the Performance Appraisal tool,
The detailed presentation is linked. Performance Appraisal
Every University Employee Contributes to the Image of the University – Mak Publicist
Presenting on Public Relations, International Relations, and Effective Customer Care services, the Principal Public Relations Officer at Makerere University, Ms Ritah Namisango emphasised that the primary stakeholder in the university is the student.
Overall, Namisango emphasised that every university employee has a role to play when it comes to Public relations and effective customer care.
“The way you dress and appear, your attitude and behaviour towards students, colleagues, those in authority and visitors are what makes the image of this university”, Ms Namisango said.
Namisango handled different aspects including customer care, challenges faced in Public Relations, Customer care and how to overcome them, the importance of good Public relations, and customer care services in an organisation.
Namisango cautioned staff against idle talk and gossiping and always to seek guidance from relevant offices in case they face challenges. She also asked staff to support the PR and Communication offices, especially by providing information for university reports, websites and profiles.
For details see linked presentation. PR Interpersonal Relations and Customer Care
Be in the solution department and NOT the Problem Department – Julius Lebo
Presenting on Team Building and Effective Communication, the Ag. Manager Staff Development, Welfare and Retirement Benefits Division Mr Julius Lebo explained that effective team building and communication is about building consensus for the institution’s good.
“Even if you disagree, continue working. We enjoy being in the problem department but we should be in the solution department to help the institution move forward.”, Mr. Lebo advised.
He called upon the staff to work collaborative as a team no matter whether they are friends or not for the good of the university.
“Disagree to agree and focus on your work. I do not have to like you to work with you. Liking is a bonus. It is not under any law to like anyone. Focus on what brought you to the university”, Mr Lebo advised.
The link to Mr Lebo’s Presentation: Effective Teamwork and Communication
Project PIs & Accountants Urged to follow Budget Controls, Approval Structures & Policies
Principal Investigators (PIs), research assistants and accountants in the College of Computing and Information Sciences (CoCIS) on 23rd November 2023 were equipped with knowledge and skills on Accountability protocols to increase their knowledge on managing funds.
The half-day blended Workshop which attracted 30 participants was officially opened by the Principal CoCIS, Prof. Tonny Oyana and facilitated by the Manager Accounts and Reports Makerere University Mr. Lubowa S. Gyaviira and the Team Leader, College of Agricultural and Environmental Sciences (CAES) Mr. Tom Vok Elwana.
The training highlighted the common accountability challenges, accountability procedures and approvals and submission of accountability reports.
Noting delays in accountabilities, Prof. Oyana said, he would like to see the college conduct research and grow big rather than being blacklisted by development partners and donors.
The Principal said, the college has established itself in four principle areas of research where it draws credibility namely; the Sensing Technology, Artificial Intelligence, Human Computer Interaction research and Information seeking research.
He observed that sometimes researchers under estimate the reasons to be financially knowledgeable and hence the need for the training.
“Everything happens because of money. If you are a poor manager of your money, then, you cannot pursue the activities you set. So, financial responsibilities and discipline are very important if you are to be a good negotiator”, He said.
Motivated by the need to build a system that is prudent and robust and building an inclusive place to learn, work and succeed, Prof. Oyana shared his experience of what he has learnt as critical.
“First of all, know your financial status and spend within those limits. Never destroy someone’s credibility. I also recommend responsible financial discipline and not to go by peer pressure.
The minute you indicate a budget, you have controls. You don not shift budget items from other controls. If you want to spend and move items that are 10% and above, you need to get permission from the treasury”, Oyana advised.
The Principal also advised researchers to learn and follow the approval structures and policies, stick to their values and ethics and, ensure funds are used for intended activities. He advised scientists to strive for excellence and make good returns to those that entrust them with the resources.
Prof. Oyana extended the call for discipline in the laboratories on grounds that laboratories run on ethics and honesty. He stressed that it is good practice to follow scientific evidence because Science does not depend on rumours but on data and evidence.
Oyana also urged every researcher to have a research gap, be visionary and ensure laboratories have good practices and procedures and, provide data and scientific evidence to back hypotheses.
He reminded researchers that the primary duty of research is contributing to the body of knowledge and secondly to train and mentor young scientists to contribute to their knowledge.
Accountability procedures and approvals
Giving an overview of Accountability procedures and approvals, Mr. Lubowa Gyaviira represented by Mr. Tom Elwana underscored the need for researchers to know the regulations for accountability when planning.
Key Accountability procedures as extracted from relevant laws, policies and procedures that govern public financial management include but not limited to; Public Finance Management Act 2015; Universities and Other Tertiary Institutions Act; Treasury Instructions 2017 and; Makerere University Financial Manual 2014.
Elwana said accountability helps to establish whether the funds advanced were used for the intended purpose and whether all documentation relating to the accountability was presented for review.
Section 10 paragraph 10.20.11 and 10.20.12 of the Treasury Instructions, 2017, requires all advances to be retired as soon as the necessity for their use ceases to exist or within sixty (60) days upon completion of the activity or by closure of business of the last working day of the financial year in which the advance was issued.
“The Makerere University Financial Procedures Manual 2014 under section 4.6.4 enjoins staff to account for all advances received within 14 days of the completion of the activity and in any case not later than 60 days.
Failure to comply with standing instructions leads to the withholding further advances; Recovery from payroll; and or Disciplinary action in accordance with laid down procedures”, he said.
Elwana explained that staff advanced funds should follow the accountability and approval process from the unit accountant to the Internal Audit/examinations and compliance office which delivers to the Secretary Directorate of Internal Audit, who shall ensure it is stamped received, recorded in the register.
He said, a report for accountability must be attached and receipts indicating clearly amount of advance being accounted for while outstanding advances at end of year will be posted to the general ledger to make up the funds balance.
“Balances on advances not utilized at the end of the work/research should be surrendered to the Head of accounts and a receipt should be issued.
Failure to submit accountability will necessitate refund of all unaccounted for funds by the implementer.
After clearance of all accounted funds, a Journal Voucher (JV) is issued to show clearance of total amount accounted for,” Elwana emphasized
Submission of projects to GAMSU, a MUST for implementation of any activity
Elwana told researchers that all project PIs must not only register their projects and budgets with the Makerere University Grant Administration, Management and Support Unit (GAMSU) but also submit quarterly reports to this unit.
“GAMSU has an application and is calling upon PIs to submit their projects for capturing in their data. Failure to be captured, they may not implement their activities”, Elwana warned
Makerere University established GAMSU, which is tasked with the responsibility of overseeing all projects and grants within the university. This measure, Elwana explained, was an agreement with Government to allow the university oversee and receive the grants instead of the funds going directly to the consolidated fund.
The key responsibility of GAMSU is to ensure that reporting is streamlined within the university. GAMSU requires quarterly accountability reports from all grants and projects.
Submission of all budgets by all projects and grants is also mandatory as part of the accountability reports required by the University and Government.
As a matter of emphasis, on submission of accountability reports, PIs were advised to pay attention to their MoUs since different funders have different requirements.
Detailed presentations from the training follow below.
ICT Bootcamp for Vacists (P7, S4 & S6), Students & General Public
Makerere University, College of Computing and Information Sciences (CoCIS) is the main ICT training, research and consultancy Centre in Makerere University and the region. The College runs a Center for Innovations and Professional Skills Development (CiPSD), through which the College addresses various industrial challenges, like skills development, incubation of new ideas and nurturing of new technology-based business.
CiPSD has organised an ICT Bootcamp to equip participants with hands-on tech skills. Practical sessions are open to vacists (P.7, S.4 and S.6), Students and the general public.
DURATION : 2 Weeks – Instructor Led (Hands-on practical training)
Start Dates : 20th/11/2023 (P.7 & S.4 ) | 04th/12/2023 (S.6 & Others)
CERTIFICATE : Each participant will receive a certificate at the end of the training
BOOTCAMP REGISTRATION LINK : https://bitly.ws/X9kv
TARGET AUDIENCE :
- Vacists (P.7, S.4 & S.6)
- Anyone interested in acquiring hands-on tech skills.
- Microsoft Office Suite, Internet & Online Collaboration – 50,000/= (2 weeks)
- Programming/Dynamic Website Design, – 50,000/= (2 weeks)
- Graphics Design & Image Editing – 50,000/= (2 weeks)
- Networking & Systems Administration – 50,000/= (2 weeks)
- Computer Repair & Software Maintenance – 100,000/= (2 weeks)
- 3D Computer Animation – 50,000/= (2 weeks)
- Computerised Accounting – 350,000/= (3 weeks)
PAYMENT PROCEDURE: To book your slot, go to the Accounts Office, CIT Block A, Level 2, and get a reference number. Proceed to any nearest bank and deposit training fees.
The Center for Innovations and Professional Skills Development (CIPSD)
Block A – Front Office/Block B, Level 5
College of Computing and Information Sciences (CoCIS)
Tel: +256 753 200013/ +256 392 000180 / +256 782 512897
CoCIS CIPSD Short Courses Nov, Dec 2023 & Jan 2024
Makerere University College of Computing and Information Sciences (CoCIS) is the main ICT Training, Research and Consultancy Centre in Makerere University. The College has six Academic departments comprising of the Department of Computer Science, Department of Networks, Department of Information Technology, Department of Information Systems, Department of Library and Information Sciences, and the Department of Records and Archives management.
In addition to the mainstream degree programmes, C0CIS has a specialized Center for Innovations and Professional Skills Development CIPSD) which delivers state-of-art training in ICT e.g. the Cisco Networking Academy for Cisco related courses, the Microsoft IT Academy Program for Microsoft related courses, International Computer Driving License course, Oracle Certified Training center for Oracle, Linux and Unix Training center. The College is also an authorized Testing center, operating under PearsonVUE and Kryterion. Listed in the table below are the courses currently offered at the Center with their next start dates, duration, and cost.
- For SENIOR 4 & 6 VACISTS at affordable fees.
- Utilize your vacation and achieve an international certificate to help your future career and stand out from the crowd.
- Nov 2023 / Jan 2024 / April 2024 / July 2024 (For all courses)
Tel: +256 392 000 180
Mob: +256 782 512 897
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