General
Rankings Driving Change as Universities Learn to ‘Play The Game’
The ranking of universities is a trend that has brought a lot of change to the global higher education sector. News headlines are seasonally dominated by “the rankings” as universities wait with bated breath to see if they have gained a slot, maintained or slipped up in position on the league tables. Each ranking presents its own unique methodology and matrices, whose weighting criteria is subject to change. This often rubs some participating institutions the wrong way but be that as it may, rankings are here to stay and most institutions that hitherto ignored them are slowly learning to pay attention.
At Makerere University, rankings have attracted and continue to attract their fair share of recognition as well as criticism. To help create a platform to share these varying views, the College of Education and External Studies (CEES) organised a Public Forum in the Main Hall on Wednesday, 8th November 2017. Held under the theme “Ranking and Internationalisation in Higher Education-New Developments and Implications for African Universities” the forum brought together academic and administrative staff from Makerere and other Universities based in Cameroon, Ethiopia, Ghana, Kenya, Nigeria, Sudan, Tanzania and Germany.
In his remarks, the Acting Deputy Vice Chancellor (Finance and Administration)-Prof. William Bazeyo who represented the Vice Chancellor-Prof. Barnabas Nawangwe commended CEES for choosing a theme that sought to address the impact of rankings on the visibility of Universities.
He noted that whereas most rankings employ different methodologies, development partners always prefer highly ranked institutions over their lower ranking compatriots when it comes to grants disbursement. “They too want to put their money where they will be seen; partners are looking to work with those they can be identified with” remarked Prof. Bazeyo.
Prof. Bazeyo thanked development partners from the German Academic Exchange Service (DAAD), Osnabrück University of Applied Sciences and the Centre for Higher Education Development (CHE) Germany for sponsoring the forum. “I urge the African teams that have been invited to this forum to subject yourself to these rankings, although you must prepare. As leaders of African Institutions, we must motivate ourselves to be that institution that people want to go to” he advised.
“How can you rank Makerere University which was incepted in 1922 in the same league with Kyambogo University incepted in 2003?” questioned the day’s emcee Dr. Anthony Mugagga Muwagga as he sought to put the topic in perspective. “Some say ranking is a Euro-based concept but is the University entirely and African concept?” Dr. Mugagga continued to probe. He nevertheless noted that as players in the global academic arena, African universities were subject to a lot of evaluation and should therefore do their best to comply and thereafter compete.
“Ranking is part of our world today and we need to learn how to work with it,” remarked Dr. Betty Ezati as she presented on the topic Balancing Global pressure and local demand: The dilemma of ranking for Ugandan Universities.
She noted that the Ugandan Higher Education sector is split into the two distinct subsectors of Universities and Tertiary institutions, with a total enrolment of 250,000 students. Whereas this enrollment is low compared to international and regional standards, league tables presented by the rankings had helped to attract students to those institutions which ranked higher, led to the growth of their student populations and inevitably helped distinguish those that paid more attention to quality assurance.
Dr. Ezati however observed that Ugandan universities still faced the dilemma of either focusing on the core function of teaching the ever growing university enrollment or cutting down on admissions to concentrate on research which is often prioritized by rankings. “60% of our population might be below the age of 18 and most students admitted are underprepared and so we have to teach more. Our universities face a big dilemma” she said.
African universities are also subject to slow internet connectivity and obsolete ICT infrastructure, a factor that pits them disadvantageously with their better facilitated American, Asian, Australian and European counterparts. Nevertheless, allocations to research, infrastructure development and innovation are on the steady increase as rankings gain more recognition by African Governments.
Tackling the question Do rankings drive change? Prof. Dr. Frank Ziegele from the Centre of Higher Education (CHE), Germany argued that league tables do have impact on four levels namely; Policy, Strategy & Management of Institutions, Industrial behavior & Academia and Student demand. He cited countries such as Russia, China and Malaysia that had instituted policies that invested a lot of finances in key universities to turn them into world class institutions. Others such as Denmark had merged several small institutions into large multidisciplinary universities.
Prof. Ziegele nevertheless decried these practices because funding of key universities was at the expense of the smaller regional ones, leading to stratified systems that frustrated professors in “second class” universities. He further lamented the rankings’ consideration of only publications that make it to high quality peer reviewed journals which prioritize Medicine and Natural Sciences at the expense of the humanities and applied sciences.
“Sometimes league tables do not lead to increase in performance but to more intelligence, how to play the game; how to use tricks to raise your position. For instance German universities have a large project running which has the main focus of making professors mention the right affiliation in their publications. So we invest a lot in playing the game” shared Prof. Ziegele.
He noted that whereas league tables had the advantage of creating competition and enhancing public awareness, most rankings were unfair to non-English speaking countries like Germany, France and often employed random weighting techniques. “We all know that if you change the weights, you can make universities move up and down the league tables” said Prof. Ziegele, further adding “one specific type of university is made the gold standard for all universities but the truth is that they are different and this damaging!”
As a way forward Prof. Ziegele proposed that rankings should be multidimensional and develop a model such as the European Commission funded U-Multirank. U-Multirank is an independent ranking where universities can populate the database with information on aspects of research, teaching and learning, international orientation, knowledge transfer and regional engagement. These are then weighted according to international standards and the resulting performance profiles can then be used by universities to develop specific strategies to improve on those aspects.
The day’s presentations were split into two sessions chaired by Dr. David Onen from the East African School of Higher Educational Studies and Development (EASHESD), who noted that whereas there are several programmes on Primary and Secondary school education and management, few tackled higher education leadership. “Many people have learnt about the higher education system in an ad hoc manner. A forum like this is an opportunity to learn more about the higher education system and we therefore thank the organizers” he said.
The interactive sessions that followed the presentations were charged as participants, citing the random methodologies employed by global rankings, called for the institution of a purely African edition with its own unique parameters and indices backed by South-South partnerships.
Responding to some of the comments and questions, the Dean EASHESD-Dr. Ronald Bisaso noted that whereas participants were justified in calling for a purely African ranking, this would be in total disregard of the Anglophone and Francophone foundations of most institutions.
“Issues to do with quality assurance are most criticised when it comes to rankings. We all want to be visible, but limited ICT infrastructure and our high youth populations are putting pressure on us and yet we want to develop a globally compliant graduate who is relevant to our community” assessed Dr. Bisaso, before adding “Balancing this is one of the conversations that should gain a lot of currency and we should carefully navigate our way so that our students attain both attributes.”
Providing information on the existence of South-South collaborations, the Quality Assurance Director-Dr. Vincent Ssembatya noted that the Centre for Higher Education Transformation (CHET), South Africa came up with a consortium of flagship universities under the banner of being “research-led” in an experiment with seven other countries including; Botswana, Ghana, Kenya, Mauritius, Mozambique, Tanzania and Uganda.
“They developed an analytical framework where they are dissecting the missions of these universities to come up with relevant indicators for Africa starting with some universities. Of course there must be some commonalities between these universities that have to be compliant to this framework. I therefore wanted to mention that it has been a concern and hopefully, it will keep on moving forward” shared Dr. Ssembatya.
He nevertheless emphasized the need for African universities to prioritise data collection for all their functions so as to feed into user-driven rankings such as U-Multirank. He also noted that African universities shouldn’t ignore rankings because of their random methodologies but rather embrace them especially as globalisation becomes more of a reality.
Dr. Pius Achanga from the National Council for Higher Education (NHCE) while quoting ancient Greek philosopher Socrates opined that the unexamined life is not worth living. He emphasized that the existing rankings help universities to evaluate the contexts in which they teach, conduct research and offer services to the community and as such, there was no need for a purely African ranking. “There ought to be relevance in terms of the indicators and the methodologies that we are evaluating, rigour in terms of determining graduates’ skills versus the industrial standard as well as plausibility and acceptability in the context of what this system is testing, its jurisdiction and who gives them the authority” he shared.
Closing the half-day Public Forum, the Deputy Principal, CEES, Dr. Paul Muyinda Birevu noted that the event had presented CEES and its partners with an opportunity to share ideas on the relatively new phenomenon of ranking and the pressure that it was exerting on functions like research, teaching and learning. He challenged African institutions to work around all the challenges that impeded their influence on the global arena.
“For example in the Department of Open and Distance Learning, we have been able to influence certain spheres such as mobile learning. It is also important to note that Mobile Money transfer also originated in Africa! All we need to do therefore is clean up our house and go on to influence the world” concluded Dr. Muyinda.
Article by Public Relations Office
For 60 students with disabilities, a computer, Braille reader or scanner is more than just a piece of equipment. It can be the difference between struggling to access information and learning with greater independence.
The students recently received practical training on the use of assistive technology to help them navigate their studies and university life with fewer barriers.
The one-day training was held on Saturday, August 22, 2026, at the Disability Support Centre in the Frank Kalimuzo Building. It was organised by the Dean of Students’ Office in partnership with the Mastercard Foundation Scholars Program at Makerere University and the Makerere University Disabled Students Association (MUDSA).
Unlike a classroom lecture, the training was largely hands-on. Students were taken through different technologies available at the University and given an opportunity to learn how they can use them in their day-to-day academic work.
Assistive technology includes devices, software and other tools that help people with disabilities access information, communicate, study and perform everyday tasks more independently.
Learning without barriers
Ms Elizabeth Rwabu, the Inclusion Support Services Officer at the Mastercard Foundation Scholars Program, encouraged students, particularly first-years, to make use of the Disability Support Centre.
“For first-year students, university is a new chapter, and none of you should feel that you have to navigate it alone. Familiarise yourselves with the services at the Centre and seek support whenever they need it,” Ms. Rwabu, said.
Ms. Rwabu also reminded the students to take care of the equipment, saying the facilities are shared by many students.
“These computers and assistive technologies are not simply pieces of equipment; they are tools that open doors to learning, communication and independence,” she said.
Students introduced to Braille technology
Mr Binasali Kyebagadha, an assistive technology expert from the Kyambogo University Disability Support Centre, led the practical session. He introduced students to the ethical use of assistive technology and demonstrated how different devices can support learning.
Among the devices demonstrated were the Orbit Reader 40 and Focus Blue 40 refreshable Braille displays, as well as the Pearl scanner.
Students were also shown how to use a smart interactive board and how it can support learners with different disabilities.
Mr. Kyebagadha told the students that assistive technology should be seen as a tool for independence.
“Assistive technology is meant to remove barriers, not create dependence. When properly used, it gives a student the confidence and independence to learn, communicate and participate on an equal footing with others,” he said.
He also cautioned the students against misusing the equipment, noting that the devices are shared resources.
Disability Support Centre
The training comes as Makerere continues to strengthen its Disability Support Centre, which provides a range of services to students with disabilities.
The Centre has computers fitted with screen readers such as JAWS and Fusion, Braille embossing services, large-print materials, refreshable Braille displays and audiobook reading services.
For students with visual and hearing impairments, such services can make access to learning materials easier and improve their participation in university activities.
The Centre also provides a link between students and academic staff, helping to address challenges that may affect students’ participation in learning.
Makerere established the Disability Support Centre as part of its efforts to promote an inclusive learning environment. The University also adopted its Policy on Persons Living with Disabilities in 2022.
For the students who attended the training, the most important takeaway was whereas having the right technology is useful, knowing how to use it can make an even bigger difference.
As Makerere expands its support for students with disabilities, the focus is increasingly moving beyond providing equipment to ensuring that students have the skills and confidence to use the technology effectively.
After 14 years of dedicated service, Claire Nakayiza, a familiar face and trusted custodian at the School of Public Health (SPH), has retired, leaving behind a legacy of hard work, commitment, kindness and service to the School community.
For many people at the School of Public Health, the sight of Claire arriving early in the morning, opening up the building and ensuring that everything was in order was simply part of the daily rhythm of life at the School.
For 14 years, Claire has been a constant presence at SPH. She has witnessed generations of staff, students, researchers and visitors walk through the School’s doors. She has seen colleagues join, grow and eventually move on, while she remained a dependable presence, quietly carrying out her responsibilities and ensuring that the School was ready to welcome everyone each day.
Her retirement was therefore more than a routine farewell. It was an opportunity for colleagues to celebrate a woman whose contribution, though often carried out behind the scenes, touched many lives and contributed significantly to the smooth running of the School.
At a farewell brunch organised by the Dean, School of Public Health, Prof. Rhoda Wanyenze, colleagues and friends described Claire in glowing terms. Words such as hardworking, kind, patient, resilient, dependable and caring repeatedly featured in the tributes.
For many, Claire was much more than a custodian. She was described as a mother figure, a counsellor and someone people could approach whenever they needed a listening ear, encouragement or simply a warm smile.
A commitment that went beyond the call of duty
One of the strongest themes to emerge during the farewell was Claire’s extraordinary commitment to her work.
Colleagues recalled how she would routinely open the School building as early as 6:00 a.m., ensuring that staff and students arriving for the day found the premises ready. Her working day could stretch well into the evening, with some days requiring her to remain at the School until 8:00 p.m. or even 10:00 p.m.
Despite the long hours and demanding nature of her responsibilities, colleagues said Claire rarely complained. Instead, she approached her work with patience and resilience, always focused on ensuring that the School was secure and that its operations could continue smoothly.
Her dedication was particularly evident in her contribution to improving the security of the School building. Over the years, Claire became a trusted custodian of the premises, helping to ensure that the building was opened and closed responsibly and that the environment remained secure for those who worked and studied there.
Speaking at the farewell, Prof. Wanyenze described Claire as someone who consistently worked beyond the call of duty.
The Dean acknowledged that saying goodbye to Claire was an emotional moment, given the many years she had spent serving the School and the relationships she had built along the way.
However, Prof. Wanyenze said she had spoken to Claire and was assured that she was ready to embrace the next phase of her life.
She joined colleagues in wishing Claire good health, happiness and prosperity as she begins her retirement journey.
More than a custodian
Claire’s impact at SPH was not limited to the physical responsibilities associated with her job. To those who interacted with her regularly, her greatest contribution was perhaps the warmth and humanity she brought to the workplace.
Amos Ddembe, the Internal Auditor, described Claire as a joy to watch as she went about her work.
He particularly remembered her interactions with people when she was stationed at the reception area. Claire, he noted, was almost always smiling and welcoming to staff and visitors.
Her ability to make people feel comfortable, regardless of their position or role at the School, earned her the affection and respect of many colleagues.
Claire’s colleagues also remembered her as someone who was willing to listen and offer guidance. Her patience and calm demeanour meant that people could approach her with their concerns, knowing they would receive a sympathetic ear.
Over the years, these seemingly small interactions accumulated into meaningful relationships, helping to make Claire one of the most recognisable and trusted members of the SPH community.
A legacy of service
Fourteen years is a significant period in the life of any institution. During that time, Claire witnessed changes in leadership, staff, students, programmes and the physical environment of the School.
She remained a constant through these transitions.
Her service represents the important contribution made by members of the support staff whose work often happens quietly but is essential to the functioning of an institution.
From opening the building before sunrise to securing it late in the evening, welcoming people at reception, supporting the day-to-day operations of the School and contributing to the security of the premises, Claire’s work helped create an environment in which others could perform their own responsibilities.
Her story is a reminder that the success of an institution is built not only through high-profile academic and research achievements, but also through the dedication of people who ensure that the institution functions every day.
A gesture of appreciation
As part of the farewell, the Department of Community Health and Behavioral Sciences also expressed its appreciation for Claire’s years of service.
Representing the Department, Dr. Christine Nalwadda presented Claire with a cash envelope on behalf of the staff as a token of appreciation for her commitment and contribution to the School.
A new chapter begins
As Claire leaves the School of Public Health, she takes with her the memories of 14 years of service and the goodwill of the many people she encountered along the way.
For the colleagues who gathered to celebrate her, the farewell was not simply about marking the end of employment. It was about celebrating a colleague who had become part of the fabric of the School.
As she begins this new chapter, the School of Public Health joins together in saying:
“Thank you, Claire, for 14 years of dedicated service. Thank you for the early mornings, the long evenings, the smiles, the patience and the unwavering commitment.
May retirement bring you the good health, peace, happiness and prosperity you so richly deserve.”
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