General
Support Staff Trained to Promote Safety of Students and Stakeholders
The degree of attentiveness was at its peak in the Yusuf Lule Central Teaching Facility (CTF) Auditorium as Ms. Janet Nabukeera addressed support staff during a Safeguarding and Inclusion training. Her words were firm, direct and reflective. Ms. Nabukeera, the Deputy Human Resource Officer in charge of Performance and Payroll, emphasized that a negative attitude in the workplace creates a toxic environment where colleagues feel hesitant to collaborate or share ideas.
“Avoid unnecessary confrontations with colleagues because jealousy and anger destroy more than they build. When you hold grudges at work, you slowly burden your own heart and mind. Stress can take a toll on your health and productivity. Safeguard yourself by choosing peace, love yourself first and extend that same grace and respect to others.” Ms Nabukeera, cautioned.
The training attracted over 300 Support Staff Members, including Security Personnel, Cleaners, Hall Attendants, Administrative Assistants, Librarians, and Laboratory Support Teams from across the University.
In his remarks, Dr. Rodney Rugyema, the Acting Principal Warden, urged staff to have a positive attitude towards their jobs and encouraged them to ensure that students, fellow staff and visitor’s feel safe, respected and protected.
“You are the eyes and ears of the University, while you may not deliver lectures, you are often the first to notice when something is wrong. So you have to promote an environment free from bullying, discrimination, neglect and intimidation. You have to ensure secure hostels, well-lit walkways, functioning locks and safe laboratory environments,” Dr Rugyema, said.
Makerere University has a duty of care to do no harm and promote the wellbeing of all students, staff, and other University community stakeholders. It seeks to enhance the learning environment to make it more secure, inclusive, and ethically sound for all stakeholders.
The Makerere University Safeguarding Policy lays out the University’s framework for embedding viable safeguarding measures into its ethos and all institutional activities and processes to: Identify, detect, and swiftly act on safeguarding risks; prevent the occurrence of harm; provide mechanisms for reporting all allegations or incidents that have occurred; respond appropriately to all reported incidences; and, continuously monitor, evaluate and learn from practices and experiences of managing safeguarding concerns.
“Safeguarding is not only for lecturers or University Management, it is everyone’s responsibility, If you have someone mistreating you, or you come across any risk, do not suffer in silence report through the MakSafeSpace,” Dr Rugyema, said.
The MakSafeSpace is the e-reporting platform complimenting the other University traditional reporting channels. It is an inclusive platform that provides for confidential modes of reporting safeguarding risks and incidences.
As the session concluded, there was a renewed understanding among participants that safeguarding is a collective duty. From the security guard at the gate to the cleaner in the Hall of Residence, it was clear that every staff member contributes to creating a safe and respectful learning environment.
To involve and create opportunities for students and staff members with disabilities, Light for the World Uganda trained the support staff to become inclusion champions.
Mr. Musa Mwambu, the Disability Inclusion Advisor at Light for the World Uganda, called upon staff to remove barriers limiting the full participation of students and colleagues with disabilities, in line with the UN Convention on the Rights of Persons with Disabilities.
“Just like any other person, people with disabilities have the right to education, health, and protection. Society has the duty to remove barriers that block participation. When barriers are removed, disability no longer limits opportunity,” Mr. Mwambu noted.
Drawing from his own lived experience as a person with a disability, he shared how access to the right support systems enables him to communicate effectively and perform daily tasks.
“It is about putting the right conditions in place to participate fully in society. We need multi-stakeholder collaboration to remove barriers and achieve an inclusive society,” he said.
Justine Namuddu, the Support Staff representative on the Makerere University Council, thanked the organizers for the insightful workshop. She reminded fellow staff that Makerere University is a home for everyone and urged them to take care of it.
“Fellow members, as you carry out your duties, ensure that you observe both emotional and intellectual safety. Before sharing information, first verify whether it is true. Safety is being at peace with yourself and with others,” Namuddu emphasized.
She also encouraged younger staff members to take advantage of educational opportunities provided by the University, noting that those who wish to continue with their studies may apply for tuition waivers.
The training concluded with reminders on professionalism and accountability. Staff were encouraged to consistently use the Biometric Attendance Management System to capture attendance accurately. With biometric clock-in devices installed at reception areas across the Main and Satellite campuses, the Directorate of Human Resources can monitor attendance in real time, while staff can keep track of hours worked.
General
Stakeholders of Mastercard Foundation Initiatives at Makerere University Convene to Review Progress and Strengthen Collaboration
By Damali Mukhaye
On 9th July 2026, the Mastercard Foundation-supported initiatives at Makerere University convened the 2nd Partnership Development Breakfast meeting at Mestil hotel in Kampala, to review progress, share experiences, and explore opportunities to strengthen collaboration and advance education, research, innovation, and youth empowerment.
The partnership development meeting brought together Makerere University leadership, government officials, Mastercard Foundation representatives, development partners, private sector actors, and other key stakeholders to reflect on ongoing interventions and identify areas for deeper collaboration.
The engagement highlighted the progress and impact of key Mastercard Foundation initiatives at Makerere University, including the Mastercard Foundation Scholars Programme, the Africa Climate Collaborative (ACC), and the e-learning initiative, which are promoting increased access to education, research development, climate resilience, skills enhancement, and preparing young people for future opportunities.
Delivering the opening remarks, the Deputy Vice-Chancellor, Academic Affairs, Makerere University, Prof. Sarah Ssali, stated that stakeholder engagement was vital in building stronger links between the University, students, academic staff, employers, and other parties involved in shaping graduates’ futures.
“You have been chosen for a purpose because it was not just about engaging with the students and stakeholders, but also with those involved in developing knowledge products and those who train and mentor our students,” Prof. Ssali said.
She emphasised the significance of partnerships in widening access to higher education, especially for students from marginalised backgrounds, highlighting that through scholarship programmes and inclusive education initiatives, Makerere University continues to attract and support talented students who might otherwise face obstacles to university access.
Prof. Ssali acknowledged the contribution of the Mastercard Foundation Scholars Program alongside other university initiatives, including the Africa Climate Collaborative, fee waiver schemes, and Council scholarships, which offer opportunities for students—especially those from vulnerable communities and talented female learners.
“Your investment in these young people is not charity, but a shared national development priority,” she said.
She explained that Makerere University’s partnership with the Mastercard Foundation aligns with the University’s strategic aim to enhance human capital development, research, and innovation in support of national development priorities under Uganda Vision 2040 and the Fourth National Development Plan.
Prof. Ssali noted that the University has, over the years, transformed into a research-focused institution, with partnerships enabling it to address critical societal challenges.
She urged stakeholders to continue supporting young people through mentorship and guidance as they prepare for employment and entrepreneurship.
The Permanent Secretary, Ministry of Gender, Labour and Social Development, Mr Aggrey David Kibenge, praised the collaboration between Makerere University, the Mastercard Foundation, and other stakeholders, emphasising that teamwork is vital in tackling Uganda’s youth unemployment problem.
He observed that Uganda’s youthful population presents both an opportunity and a responsibility, with more than 70 per cent of the population under 30 years.
Mr Kibenge said the government alone cannot address youth unemployment and welcomed partnerships that support young people with relevant skills, employment pathways, and opportunities for entrepreneurship.
He highlighted government interventions, including the National Apprenticeship and Graduate Volunteer Programme Management Information System (NAGVPMIS), which links graduates with potential employers via a digital platform.
The platform enables young people to upload their qualifications and skills, while employers can find suitable candidates based on available opportunities.
“By digitising the matching and recruitment process, we are making the system more transparent, efficient, and merit-based,” Kibenge said.
The Permanent Secretary also emphasised the need for education institutions, employers, and the government to work together to address the skills gap affecting many graduates entering the labour market.
He noted that stronger partnerships with initiatives such as those supported by the Mastercard Foundation will help young people acquire skills that respond to changing labour market needs.
He reaffirmed the Ministry’s commitment to collaborating with the Mastercard Foundation and other partners to create more opportunities for young people to access dignified work.
Mastercard Foundation Highlights Young Africa Works Progress
Representing the Mastercard Foundation, Ms Maria Mugerwa, the Finance Lead at the Foundation, provided an update on the Young Africa Works Strategy, which seeks to enable 30 million young people, 70 per cent of them women, across Africa to access dignified and fulfilling work by 2030.
She explained that, in Uganda, the strategy aims to reach 4.3 million young people aged 18 to 35 through initiatives centred on entrepreneurship, enterprise development, education, and skills enhancement.
The strategy supports key areas, including micro, small, and medium enterprises (MSMEs), agriculture, the digital economy, creative industries, and inclusive opportunities for young people.
Ms. Mugerwa noted that the Foundation’s approach is built on partnerships that bring together universities, government, private-sector actors, and communities to create pathways for young people to transition from education to employment.
“Closing this gap will require stronger collaboration among all stakeholders, including linking universities and graduates to opportunities created under the Young Africa Works Strategy.” She said.
She emphasised that ongoing collaboration will be essential in widening access to employment opportunities, finance, markets, and entrepreneurship support for young people.
Highlights of Mastercard Foundation Initiatives at Makerere University
Mastercard Foundation Scholars Program
The Mastercard Foundation Scholars Program at Makerere University continues to transform the lives of academically talented but economically constrained young Africans by expanding access to quality university education and nurturing the next generation of transformative leaders.
In a presentation by Prof. Justine Namaalwa, the Program Director, the initiative was emphasised as a comprehensive support model that extends beyond scholarships to offer academic assistance, leadership growth, psychosocial well-being, community involvement, and pathways to dignified employment, entrepreneurship, and further education.
The Program has supported 971 Scholars and alumni, with many transitioning into formal employment, entrepreneurship, and advanced studies.
Guided by the values of listening, humility, kindness and respect, co-creation, and impact, the program promotes inclusion, belonging, and agency among young people.
Africa Climate Collaborative at Makerere University
The Program Director of the Africa Climate Collaborative, Prof. Gorettie Nabanoga, said that the programme, which kicked off in 2025, is a transformative eight-year university-wide initiative designed to empower young people and strengthen Africa’s capacity to develop inclusive, equitable, and innovative responses to climate change.
Implemented in collaboration with global and regional partners, including the University of Cambridge, the University of Cape Town, the University of Ghana, and the Association of African Universities, the Collaborative focuses on four interconnected pillars: workforce development, entrepreneurship, research and innovation, and networks, policy, and learning.
Through its workforce development pillar, ACC will expand access to quality education by providing comprehensive scholarships to 250 Master’s students and 40 PhD students, while strengthening research capacity through academic mentorship and support.
The entrepreneurship pillar will equip 500 youth not in education, employment, or training with green entrepreneurship skills, provide incubation support, and promote youth-led green innovations.
The Collaborative will also establish a Climate Resilience Support Centre to drive interdisciplinary research and innovation while fostering partnerships, policy dialogues, and knowledge exchange to support climate-resilient communities.
e-Learning Initiative Phase II
In a presentation by Prof. Paul Birevu Muyinda, Director of the Institute of Open, Distance and eLearning (IODeL) at Makerere University, the progress and future direction of the Mastercard Foundation e-Learning Initiative Phase II were highlighted.
Building on the successful completion of Phase I in December 2024, Makerere University secured participation in the second phase, which aims to accelerate digital transformation and strengthen inclusive, learner-centred, and scalable e-learning systems across the institution.
The initiative seeks to enhance access to quality digital education by developing 10 fully online academic programmes and 10 micro-credentials by 2030. It will also establish integrated digital learner support services, strengthen digital infrastructure, and promote digitally empowered leadership and governance within the University.
A key component of the initiative is building institutional capacity in learning design and technology.
Since January 2026, 35 Makerere University staff members have been undertaking graduate-level training at Arizona State University, with 13 pursuing Master’s programmes and 22 enrolled for graduate certificates in Learning Design and Technology.
Through strategic partnerships and innovation, the initiative will position Makerere University as a leader in digital education, expand opportunities for inclusive learning, and strengthen resilience in higher education.
The second stakeholder engagement session concluded with several stakeholders, including DFCU Bank, the Uganda Manufacturers Association (UMA), the Private Sector Foundation Uganda (PSFU), and Finn Church Aid, among others, committing to building stronger pathways that will enable students and graduates to contribute meaningfully to Uganda’s social and economic transformation.
Damali Mukhaye is the Communication, Public Relations, and Branding Officer for Africa Climate Collaborative at Makerere University.
General
Benchmarking Best Practices In Quality Assurance: Official Visit To The University Of Cape Town
By Dr. Irene Rebecca Namatende
1.0 BACKGROUND
A team of four members of staff from the College of Health Sciences (CHS), Makerere University undertook an official benchmarking visit to the University of Cape Town (UCT) from 19th to 26th April, 2026. The four are members of the Quality Assurance, Gender Mainstreaming and ICT Committee-CHS. The delegation comprised two academic and two administrative staff led by the Dean, School of Dentistry, Prof. Annet Kutesa. Other members included;
- Dr. Irene Rebecca Namatende – Quality Assurance Officer-CHS
- Dr. Kalidi Rajab – Lecturer in the Department of Pharmacy
- Mr. Bataamye Herbert – CHS Registrar.
The primary purpose of the visit was to benchmark Quality Assurance (QA) systems in teaching, learning, and governance; strengthen institutional collaboration; and explore opportunities for academic exchange and joint initiatives between Makerere University and the University of Cape Town.
1.1 Purpose of the Visit to UCT was
- To gain an understanding of institutional QA frameworks at UCT across teaching, research and governance, and identify adaptable best practices for Makerere University.
- To explore effective strategies used by UCT to design, monitor, and continuously improve academic programmes, ensuring relevance, consistency, and excellence.
- To learn from UCT’s experiences and approaches to national and international accreditation processes, including preparation, documentation, and stakeholder engagement.
- To examine mechanisms for fostering staff engagement, ownership, and accountability in QA and continuous improvement processes.
2.0 Key Areas Covered During the Visit
2.1 Quality Assurance Systems
The visit explored the institutional quality assurance framework at the University of Cape Town, focusing on its structured approach to academic quality management. Emphasis was placed on clearly defined QA units, robust monitoring and evaluation mechanisms, and the integration of quality assurance processes into routine academic delivery and programme oversight. Discussions also highlighted systematic approaches to curriculum design and periodic review, ensuring alignment with accreditation standards and evolving educational needs.
We found that QA frameworks at UCT cut across teaching, research and governance. Here below are some of the key findings;
- All programmes must be approved by the Council of Higher Education, Quality Regulation Framework.
- All programmes must be accessible to the Council of Higher Education (CHE).
- The Academic Programmes at UCT are reviewed after every 5 years.
- Every programme goes through detailed evaluation before approval.
- Support Staff are also interviewed before appointment into university service.
- Each programme must be accounted for by UCT to the Councils
- Comprehensive information for each programme is required by the Councils before approval is given.
- It is important to have integrity of qualifications and qualification of programmes.
- After O. Level the students sit for a National Benchmark Test.
2.2 Governance and Leadership
The visit provided insights into transparent and participatory governance structures that support effective decision-making. There is a strong emphasis on staff engagement, accountability, and leadership at different institutional levels. A culture of continuous improvement is embedded within governance systems, supported by regular review and feedback mechanisms.
2.3 Teaching and Learning
The discussions further highlighted the institution’s diverse student assessment methods and structured feedback systems, alongside the effective integration of digital technologies to enhance teaching, learning, and student engagement.
Here below are the key outcomes;
- Every Course unit exam should be moderated by an External Moderator.
- The external moderator is appointed at the beginning of the year.
- The external moderator makes recommendations.
- These recommendations are in form of policies.
- Ensure overall examination preparedness for all students
- The template for external moderation is revised regularly.
- The moderators also assess if, the exams are fair or not.
Conclusion:
Key Takeaways
- The promotion ladder at UCT is more on the Competences, individual contributions on supervision, publications, community service and experience.
- QA is embedded in every unit and department.
We thank the Principal, College of Health Sciences and CMT for the support that facilitated this benchmarking visit.
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