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School of Business Staff undertake Capacity Building

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In a bid to keep abreast with the changing trends in the business sector, staff of the School of Business, College of Business and Management Sciences (CoBAMS), led by the Dean Dr. Akileng Godfrey on November 3, 2021 spent the day interacting with players in the private sector. The staff undertook the capacity building as part of their continuous professional development. 

The staff heard from Mr. Kakande Robert, the MD of Finca Uganda who shared an analysis of the performance of the financial sector in Uganda. The participants learnt that despite the Covid–19 pandemic, the banks saw an increase in cash deposits by 20% and a decline in the loan portfolios by 14%. This was attributed to the decline in trade, owing to the travel restrictions. This was also compounded by the fact that Ugandans are generally a risk averse population. Many people, about 49%, borrow from informal lenders such as friends, family and investment groups. It was noted that only 11% of the population keep their money in banks. About 43% keep money in saving groups, 27% keep it at home while 23% keep it on mobile phones.

The Dean, School of Business, Dr. Akileng Godfrey (standing) makes his remarks.
The Dean, School of Business, Dr. Akileng Godfrey (standing) makes his remarks.

This, Mr. Kakande said calls for a national financial inclusion strategy. Some of the emerging and contemporary issues in the financial sector include digitization. The world is growing exponentially, which calls for new ways of doing things. The development of the internet, artificial Intelligence, Internet of things has forced banks to digitize all their services. This Mr. Kakande said, has helped improve customer experiences and reduce the number of people transacting in the banking hall. Today, Uganda has 28 million mobile phone users, 12.1 million internet users and 3.6 million social media users. This means the financial sector also has got to evolve and meet the demands of these customers. This has seen the development of online banking, bank to phone transactions, which have greatly improved the financial sector.

The participants learnt that Bank of Uganda, had issued new regulations for commercial banks, in an effort to secure depositors money. This, Mr. Kakande called the BASEI 11 Capital Accord Framework.  Commercial banks are now required to have operating capital of Shs150 billion up from Shs25 billion, while tier 4 institutions such microfinance institutions are required to have capital of Shs5billion up from Shs500 million. BOU has also set out to regulate the Mobile Money business which is being run by the telecommunication companies.

Mr. Kakande Robert, MD Finca Uganda shares an analysis of the performance of the financial sector in Uganda.
Mr. Kakande Robert, MD Finca Uganda shares an analysis of the performance of the financial sector in Uganda.

Another emerging issue is Bancassurance. This is a relationship between a bank and an insurance company that is aimed at offering insurance products or insurance benefits to the bank’s customers. In this partnership, bank staff and tellers become the point of sale and point of contact for the customer. Agency banking is another contemporary trend that the financial institutions have adopted. This has also been done in an effort to extend the bank to the clients.

On the issue of high interest rates charged by the banks, Mr. Kakande said, this is because the credit risk among the population is high.  The emergence of Infrastructure bonds is something the financial sector players also have to look at in the future.

Participants listen keenly to Mr. Kakande's presentation.
Participants listen keenly to Mr. Kakande’s presentation.

The staff also got an opportunity to interact with Mrs. Immaculate Ngulumi, the Marketing Manager of Centenary Bank. She shared how the service industry has been able to attract and retain clients. Mrs. Ngulumi said that because service is not a tangible product, the service providers have to appeal to the emotions of people. This, she said calls for investment in 3 Ps (People, processes and physical evidence). The people/staff, she said, have to be well trained, motivated and treated well, so that they can pass on this positivity to the clients. The processes have to be quick and seamless while the ambiance must be good. She shared with the team, the 4 aspects of managing services

  1. Managing customer relationships
  2. Managing service quality
  3. Managing service productivity
  4. Managing staff and positioning services

Mrs. Ngulumi concluded by saying that in the service industry, the customer does not buy a product, they buy the experience, so give them the best experience.

Other topics discussed included the International Financial Reporting Standards and the role of the private sector in public sector procurement.

The Dean School of Business, Dr. Godfrey Akileng thanked the participants for attending and the facilitators for making time to share with his team.

Betty Kyakuwa is the Principal Communication Officer, CoBAMS

Business & Management

Public Investment Management Centre of Excellence awards certificates to 30 Officials

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Dr. Peter Babyenda (Front Row Right) and Dr. Willy Kagarura (2nd Row 2nd from right) pose for a group photo with participants. Public Investment Management Centre of Excellence (PIM CoE), College of Business and Management Sciences (CoBAMS), Makerere University, Kampala, five-day training workshop for public officers from various government agencies and universities, 1st-5th July 2024, Jinja, Uganda, East Africa.

The Public Investment Management Centre of Excellence at the College of Business and Management Sciences, has successfully concluded a five-day training workshop for public officers from various government agencies and universities. The training, held in Jinja, was attended by 30 participants who received certificates of completion at a closing ceremony on July 5, 2024. The event was graced by the Principal of the College of Business and Management Sciences, Makerere University, who delivered closing remarks and awarded the certificates.

In his closing address, the Principal expressed deep gratitude and pride, thanking the Ministry of Finance, Planning, and Economic Development (MoFPED) for their generous financial support, which made the training possible. He highlighted the Ministry’s crucial role in identifying and nominating participants from various government bodies, emphasizing the importance of professional development in improving public investment efficiency and effectiveness.

Prof. Edward Bbaale (Right) presents a certificate to one of the male participants. Public Investment Management Centre of Excellence (PIM CoE), College of Business and Management Sciences (CoBAMS), Makerere University, Kampala, five-day training workshop for public officers from various government agencies and universities, 1st-5th July 2024, Jinja, Uganda, East Africa.

The Principal also extended special thanks to the Permanent Secretaries, Vice Chancellors, and Executive Directors of the participating institutions for recognizing the significance of the training and nominating their staff to attend. He commended the dedication of the faculty members from Makerere University, MoFPED, and the National Planning Authority for their expertise and time, which ensured a fruitful learning experience for the participants.

Addressing the participants, the Principal lauded their commitment and resilience throughout the week-long training. He noted that the program equipped them with essential skills and knowledge in Public Investment Management (PIM), including project preparation, execution, procurement, Public-Private Partnerships (PPP), monitoring and evaluation, and integrating climate change, social, and environmental risk management in project preparation.

Prof. Edward Bbaale (Right) presents a certificate to one of the male participants. Public Investment Management Centre of Excellence (PIM CoE), College of Business and Management Sciences (CoBAMS), Makerere University, Kampala, five-day training workshop for public officers from various government agencies and universities, 1st-5th July 2024, Jinja, Uganda, East Africa.

He encouraged the participants to view this training as the first step in their journey to becoming experts in PIM, emphasizing the importance of continuing education through advanced modules in Financial and Economic appraisal of projects. The advanced training, conducted in collaboration with Cambridge Resources International (CRI) and Queens University in Canada, offers a tripartite certificate from Makerere University, MoFPED, and Queens University.

In his remarks, the Principal highlighted the broader scope of the Public Investment Management Centre of Excellence, which extends beyond training to include research, outreach activities, and advisory services to the government. He announced the Centre’s ongoing efforts to revise the Development Committee guidelines for MoFPED and assess the performance of projects selected since the first National Development Plan (NDP I). Additionally, he proposed organizing a one-day Public Investment Management Conference in October 2024 to evaluate the current state of public investments in Uganda and develop future strategies.

Prof. Edward Bbaale (Right) presents a certificate to one of the female participants. Public Investment Management Centre of Excellence (PIM CoE), College of Business and Management Sciences (CoBAMS), Makerere University, Kampala, five-day training workshop for public officers from various government agencies and universities, 1st-5th July 2024, Jinja, Uganda, East Africa.

The Principal concluded by congratulating the participants on their achievement and expressing confidence in their ability to effect positive change in the management of public investments in Uganda. He acknowledged the invaluable support of the faculty, mentors, and coaches, as well as the excellent work of the PIM CoE Secretariat, headed by Dr. Willy Kagarura.

As the training workshop came to a close, the participants left with a sense of accomplishment and a renewed commitment to enhancing public investment management practices in Uganda, contributing to the country’s economic development and prosperity.

Prof. Edward Bbaale (Right) presents a certificate to one of the male participants. Public Investment Management Centre of Excellence (PIM CoE), College of Business and Management Sciences (CoBAMS), Makerere University, Kampala, five-day training workshop for public officers from various government agencies and universities, 1st-5th July 2024, Jinja, Uganda, East Africa.

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2,000 Ugandan Households to Participate in FamiLEA Project

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Prof. Edward Bbaale, Principal of the College of Business and Management Sciences (Seated 2nd Right) and Dr. Stephen Wandera, the Principal Investigator (Standing Rear Right) and other partners at the training on 1st July 2024. School of Statistics and Planning, College of Business and Management Sciences (CoBAMS), Makerere University, Kampala Uganda, Remaking of the Family in East Africa (FAMILEA) training for Research Assistants, 1st July 2024, Kabira Country Club, Kampala Uganda.

Scholars from Makerere University, in partnership with researchers from Europe, have launched the Remaking of the Family in East Africa (FamiLEA) project, focusing on 2000 households in the Kampala Metropolitan Area. This 3-year research initiative, which began on July 1st, includes households in Kampala, Wakiso, and Mukono Districts and will continue until mid-2027.

The FamiLEA project examines families and the factors influencing changes in family structures. This research responds to the rapid and significant changes in family dynamics across Africa, including innovative kinship practices.

Dr. Stephen Wandera (Left) with participants at the training. School of Statistics and Planning, College of Business and Management Sciences (CoBAMS), Makerere University, Kampala Uganda, Remaking of the Family in East Africa (FAMILEA) training for Research Assistants, 1st July 2024, Kabira Country Club, Kampala Uganda.

Dr. Stephen Wandera, the Principal Investigator (PI) from Makerere University, stated that enumerators will conduct door-to-door data collection using structured questionnaires. “Our enumerators are students from Makerere University’s Population Studies program, both undergraduate and postgraduate. We expect them to gain valuable field experience and provide validated results,” Dr. Wandera explained during the training.

The study focuses on household changes such as marriage, divorce, intermediate relationships, and networks to understand the reasons behind family changes in East Africa. Following data analysis, dissemination meetings will be held with stakeholders, including government ministries, departments, and agencies.

Participants pose for a group photo. School of Statistics and Planning, College of Business and Management Sciences (CoBAMS), Makerere University, Kampala Uganda, Remaking of the Family in East Africa (FAMILEA) training for Research Assistants, 1st July 2024, Kabira Country Club, Kampala Uganda.

Earlier this year, a stakeholders’ meeting in Kampala included representatives from the Ministry of Gender, Labour, and Social Development and the Uganda Bureau of Statistics. Researchers will submit reports to policymakers and prepare policy briefs to support informed policy-making and programming.

Yonatan N. Gez, Co-Principal Investigator from ISCTE University Institute of Lisbon, Portugal, highlighted that the FamiLEA project is being conducted in both Kenya and Uganda, funded by the Swiss National Science Foundation. This interdisciplinary project involves scholars from demography, anthropology, political science, geography, and history, collaborating with universities from Switzerland, France, Kenya, Canada, and Portugal, with Makerere University as the key collaborator.

Participants pose for a group photo. School of Statistics and Planning, College of Business and Management Sciences (CoBAMS), Makerere University, Kampala Uganda, Remaking of the Family in East Africa (FAMILEA) training for Research Assistants, 1st July 2024, Kabira Country Club, Kampala Uganda.

Gez noted, “We will conduct extensive surveys using both qualitative and quantitative methods in Nairobi and Kampala. Given the project’s focus on family structures and their transformation, religious and cultural leaders will play a key role in the study.”

The survey will include parents and guardians from 2000 randomly selected households, targeting individuals aged 18 to 64. The questionnaires will cover topics such as intermediate networks, emotional connections, and the impact of these factors on family changes.

 Prof. Bbaale, the Principal of CoBAMS shares a light moment with Dr. Stephen Wandera the PI of the project. School of Statistics and Planning, College of Business and Management Sciences (CoBAMS), Makerere University, Kampala Uganda, Remaking of the Family in East Africa (FAMILEA) training for Research Assistants, 1st July 2024, Kabira Country Club, Kampala Uganda.
Prof. Bbaale, the Principal of CoBAMS shares a light moment with Dr. Stephen Wandera the PI of the project.

Prof. Edward Bbaale, Principal of the College of Business and Management Sciences (CoBAMS), officiated the training. He emphasized the alignment of this research with Makerere University’s strategic direction of being a research-led institution. “This research is within our university’s strategic direction, and I congratulate all the principal investigators for securing the grant,” Prof. Bbaale said.

Prof. Bbaale also highlighted the importance of international collaboration in research, encouraging scholars to pursue similar research projects. He advised enumerators to exercise patience, intelligence, and care in the field to ensure high-quality research findings.

On behalf of the university, he thanked the African Population and Health Research Centre for their collaboration with Makerere University. “Engage with line ministries and the private sector to ensure the implementation of the research project’s recommendations,” Prof. Bbaale urged researchers.

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Public Investment Management Centre of Excellence at Makerere University Trains Over 30 Public Officers

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Prof. Edward Bbaale (Centre in suit) with Participants at the launch of the training. Public Investment Management Centre of Excellence (PIM CoE), College of Business and Management Sciences (CoBAMS), Makerere University, Kampala Uganda, East Africa five-day intensive training program for over 30 public officers from various government agencies, Jinja, 1st-5th July 2024.

The Public Investment Management Centre of Excellence at Makerere University has launched a five-day intensive training program for over 30 public officers from various government agencies. This significant event is being held in Jinja, aimed at enhancing the skills and knowledge of public officers in effective investment management.

The training program was officially opened on July 1, 2024 by the Principal of the College of Business and Management Sciences, Makerere University, under which the Centre of Excellence operates. In his opening remarks, the Principal emphasized the importance of building capacity within public institutions to ensure efficient and effective management of public investments.

Prof. Edward Bbaale (Right) officially opens the training. Public Investment Management Centre of Excellence (PIM CoE), College of Business and Management Sciences (CoBAMS), Makerere University, Kampala Uganda, East Africa five-day intensive training program for over 30 public officers from various government agencies, Jinja, 1st-5th July 2024.

“We are committed to equipping our public officers with the necessary skills and knowledge to manage public investments efficiently. This training is a testament to our dedication to excellence in public service,” stated the Principal.

The opening ceremony was also attended by Ms. Getrude Basiima from the Ministry of Finance, Planning and Economic Development, the funding agency for this training program. Ms. Basiima highlighted the Ministry’s commitment to supporting capacity-building initiatives that contribute to the country’s economic development.

Ms. Getrude Basiima from the Ministry of Finance, Planning and Economic Development, the funding agency for this training program. Public Investment Management Centre of Excellence (PIM CoE), College of Business and Management Sciences (CoBAMS), Makerere University, Kampala Uganda, East Africa five-day intensive training program for over 30 public officers from various government agencies, Jinja, 1st-5th July 2024.

“The Ministry of Finance, Planning and Economic Development is proud to support this initiative. We believe that investing in the professional development of our public officers is crucial for the sustainable growth of our nation’s economy,” Ms. Basiima remarked.

Proper Public Investment Management (PIM) is critical for ensuring that government resources are used effectively to achieve development goals. It involves rigorous planning, allocation, and monitoring of public funds to maximize socio-economic benefits and minimize wastage. Effective PIM leads to improved infrastructure, better public services, and enhanced economic growth, ultimately contributing to the overall well-being of citizens.

Some of the participants taking part in the five-day training. Public Investment Management Centre of Excellence (PIM CoE), College of Business and Management Sciences (CoBAMS), Makerere University, Kampala Uganda, East Africa five-day intensive training program for over 30 public officers from various government agencies, Jinja, 1st-5th July 2024.

Throughout the five-day training, participants will engage in a series of interactive sessions and practical exercises designed to enhance their competencies in public investment management. The training covers various topics, project proposal writing including project planning, financial analysis, risk management, and performance evaluation.

This initiative by the Public Investment Management Centre of Excellence at Makerere University underscores the institution’s role as a leader in fostering professional development and enhancing the capacity of public sector professionals in Uganda.

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