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Mak Launches RxSolution to Take Health Services to the Top

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The Makerere University Health Services on Thursday 21st November, 2019 launched RxSolution; an integrated pharmaceutical management software, to improve its three pillars of service delivery, training and research. The solution was implemented with support from the USAID Uganda Health Supply Chain (UHSC) Program through the Ministry of Health (MoH).

According to UHSC’s Mr. Michael Kavuma, Mak Health Services is the first public health facility to implement the RxSolution’s dispensing module, which allows users to trace medicine all the way from the stock to the patient, in order to ensure accountability at dispensing level. The dispensing module is linked to the stock module and allows for computerized stock management tasks at patient service points in the outpatient and inpatient departments, Antiretroviral Therapy (ART) clinic, Tuberculosis (TB) clinic, wards, laboratories and other service points.

Mr. Kavuma further shared that RxSolution has been implemented in 276 of Uganda’s 400 higher-level health facilities with Butabika National Referral Mental Hospital, Masaka Regional Referral Hospital and Kayunga General Hospital as pilots. These public facilities can now order for stocks from the National Medical Stores (NMS) using RxSolution software.

UHSC's Mr. Michael Kavuma highlights the benefits RxSolution will bring to Mak Health Services during the launch on 21st November 2019, Makerere University Hospital, Kampala Uganda.

As a result of implanting RxSolution, Mak’s Health Services now stand to benefit from; enhanced service delivery through the solution’s ability to incorporate clinical guidelines, multiple reports that can inform decision making, streamlined patient management which empowers administrators to make prioritized deployments of staff as well as support to planning and budgeting for drug stocks.

The Director Mak Health Services Prof. Josaphat Byamugisha thanked USAID and UHSC for their support in deploying RxSolution as well as training staff on use of the software. He added that RxSolution will go a long way in enhancing the research pillar of Mak Health Services. “We currently have three postgraduate students from the Department of Radiology and a number of undergraduates, especially those speciliazing in Health Management Information Systems.”

Prof. Byamugisha lauded the Health Services Interim Board for the role played in setting the agenda for the Hospital, adding that the Board’s vision is to take Mak Health Services to the level of the University’s continental ranking.

Prof. Josaphat Byamugisha (2nd Left) takes L-R: Dr. Isaac Okullo, Prof. Barnabas Nawangwe, Prof. Charles Ibingira, Dr. Freddy Kitutu, a visitor, Dr. Muhammad Kiggundu Musoke, Mr. Sserunjogi Emmanuel and Ms. Neville Okuna Oteba on a tour of the Triage at Makerere University Hospital, Kampala Uganda.

“We are committed to looking at Health Services beyond just this hospital. We have clinics at the Makerere University Agricultural Research Institute Kabanyolo (MUARIK) and in Jinja, so as to bring services closer to not only our staff and students but to the surrounding communities as well” he explained.

The Director shared that Mak Health Services are also open to the public, which currently makes up 10% of the total clientele served. He added that the objective was to increase this percentage significantly, so as to generate funds that can be used to further enhance service delivery and boost the facility’s financial sustainability.

The Dean, School of Health Sciences, Dr. Freddy Kitutu could not help but use the occasion to brag about his School’s enviable position of being home to five key disciplines namely; Allied Health Scientists, Dentists, Nurses, Midwives and Pharmacists, despite its relatively small size and young age. He commended the partners for implementing RxSolutions, noting that reports from the system would make it possible for the Pharmacists to carry out detailed reviews on the use of medicines.

Prof. Josaphat Byamugisha (Centre) and Makerere University Health Services Staff were commended for their quick adoption of the RxSolution Software

Dr. Kitutu reminded the audience that the RxSolution Launch within the World Antibiotic Awareness Week (WAAW) 2019 was timely, as this would help Mak Health Services in curtailing the development of Antimicrobial Resistance (AMR) through improved prescribing and dispensing of antibiotics. He nevertheless noted that prevention is better than cure and called for continued promotion of healthy habits like handwashing.

Speaking on behalf of USAID and UHSC, the Chief of Party, Management Sciences for Health (MSH) Uganda, Mr. Phillip Kamutenga, stated that the support to the Ministry of Health by the partners is meant to ensure that there is uninterrupted supply of medicines in the country. “I am therefore proud that we are going to be witnessing the launch of the dispensing module of RxSolution at the Makerere University Hospital today.”

Mr. Kamutenga emphasised that the traceability of medicines across the supply chain from the stores to the dispensing point is very important and Makerere University is going to be a reference point for all Public Health Units in as far as implementing the dispensing module is concerned. “USAID through the Uganda Health Supply Chain Program has donated the RxSolution, provided 20 computers, set up a Local Area Network and trained clinicians on the system to support this.”

Mr. Phillip Kamutenga (Right) and Prof. Barnabas Nawangwe (Centre) are given a guided tour of the Optometry Centre by the Coordinator Mr. Dralega Anguyo (Left) during the RxSolution Software launch on 21st November 2019, Makerere University Hospital, Makerere Hill off Gaddafi Road, Kampala Uganda.

He added that there are never enough resources to finance public health the world over and as such, Public Health Facilities can save a lot by reducing on expiries, stock outs and procuring only what is required by their clients.

The day’s lineup of speakers would have been incomplete without a voice from the student body, the biggest beneficiaries of the Mak Health Services. The President, College of Health Sciences (CHS) and Fifth Year Medicine and Surgery student, Mr. Sserunjogi Emmanuel could not hide his joy at being associated with what he described as “a game changing event.”

He therefore commended his Principal for working with the Mak Health Services to deliver quality diagnosis, treatment and follow-up to the Makerere Community and members of the public through the introduction of RxSolution. “The Makerere University Hospital has today become the epitome of digitizing health services in Uganda.”

The Vice Chancellor-Prof. Barnabas Nawangwe (4th L), Mr. Phillip Kamutenga (5th R), Prof. Charles Ibingira (4th R), Dr. Isaac Okullo (3rd R), Prof. Josaphat Byamugisha (2nd Right) and Dr. Muhammad Kiggundu Musoke with Laboratory Staff at the Makerere University Hospital, Kampala Uganda.

The Principal CHS, Prof. Charles Ibingira could not help but laud his colleagues for taking on the challenge of managing the Mak Health Services. He thanked the University Council and Management for assigning his college this responsibility, noting that health services ought to be prioritized for the good of all in the community.

“This hospital has the greatest potential in the country and region; we have the biggest number of specialists at the College, we admit over 400 doctors and health service officers per year and with our vision to create a health management organization present in all Ugandan cities, we could easily become a leading medical tourism destination for the region” remarked Prof. Ibingira.

He therefore thanked USAID, UHSC and the Ministry of Health for working with Makerere University to augment service delivery, training and research efforts within its health services through the implementation of RxSolution. The Principal nevertheless urged the Director Mak Health Services to develop educational programs for staff and students aimed at promoting healthy lifestyles in the face a growing Non-Communicable Diseases (NCD)s burden.

L-R: A Lab Staff, Mr. Phillip Kamutenga, Ms. Neville Okuna Oteba, Mr. Sserunjogi Emmanuel, Prof. Barnabas Nawangwe, Prof. Charles Ibingira, Dr. Muhammad Kiggundu Musoke and other guests tour the state-of-the-art Lab at the Makerere University Hospital, Kampala Uganda.

Representing the Ministry of Health (MoH), the Commissioner Pharmaceutical & Natural Medicines, Ms. Neville Okuna Oteba shared that her Ministry is currently pursuing all efforts to ensure Universal Health Coverage (UHC) for Uganda and the successful implementation of integrated pharmaceutical management solutions such as RxSolution lies at the centre of these efforts.  

The Commissioner shared MoH’s expectations of Mak Health Services following the successful implementation of RxSolution, with the need to become a Centre of Excellence topping the list. In this regard, she expressed joy that Hospital Staff had already stood out for the exceptional enthusiasm in embracing the rollout of RxSolution. “The College should now ensure that all students visit the Hospital and learn how to use the system before they graduate.”

Ms. Okuna Oteba also stated that MoH expects RxSolution to promote the use investigative health care practices at the Hospital. “Antimicrobial Resistance is a time bomb waiting to happen and all of us are potential victims. We therefore need to talk more about the seriousness posed by poor prescription and dispensing of medicines.”

She concluded by emphasizing that investment in systems should benefit the people, especially as health facilities progress towards paperless patient care management. The Commissioner also asked the Hospital Administration to ensure that all research findings that can inform policy are shared with the Ministry of Health.

The Chief Radiologist Mak Health Services-Dr. Florence Musoke (Right) walks Prof. Barnabas Nawangwe (Centre) and Prof. Josaphat Byamugisha (Left) through the capabilities of the state-of-the-art 3D/4D Ultrasound Unit at the Makerere University Hospital, Kampala Uganda on 21st November 2019.

Delivering the concluding remarks prior to launching the system, the Vice Chancellor, Prof. Barnabas Nawangwe congratulated CHS as well as the Mak Health Services Management and Staff upon transforming the face of the Hospital within a short period of time. He particularly expressed happiness at the reducing number of students seeking treatment outside the hospital, a reaffirmation of the improved services.

The Vice Chancellor commended Staff especially in the clinical sciences for their dedication to ensuring that students are well trained, noting that they are our future leaders. In the same breath, he thanked the Ministry of Health for regularly providing Mak staff with various opportunities especially in the form of consultancies.

He equally thanked USAID and UHSC for support rendered to Mak Health Services through the various collaborations, noting that this would translate into increased reports from satisfied clients. Prof. Nawangwe then went ahead to launch the RxSolution as well as tour the state-of-the-art laboratory and modern 3D/4D ultrasound unit. He also toured the specialized clinics in Otorhinolaryngology (ENT), Antiretroviral Therapy (ART), Optometry, Dental, Psychiatry as well as Obstetrics/Gynaecology.

Article by Public Relations Office

Mark Wamai

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Congratulations St. Augustine Chapel, My Spiritual and genuine lover, upon celebrating 85 years!

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The Vice President H.E Jessica Alupo (5th L), with the Vice Chancellor-Prof. Barnabas Nawangwe (2nd L), the Chaplain Rev. Fr. Josephat Ddungu (6th L) pose for a commemorative photo with other University officials at St. Augustine Chapel ahead of the Holy Mass and the Fundraising Event for the expansion of the Student Centre. Marking 85 years of St. Augustine Chapel under the theme, “Our hearts are restless until they rest in you, O Lord,” thanksgiving Mass led by His Grace, Paul Ssemogerere, Archbishop of the Roman Catholic Archdiocese of Kampala, and Chief Guest as Vice President H.E. Maj. (Rtd)  Jessica Alupo, April 12, 2026, Freedom Square, Makerere University, Kampala Uganda, East Africa.

I wish to proclaim that you, St. Augustine Chapel, occupy a special place in my life, and that the bond built over the years, will surpass generations! Whereas some people respect you for grounding them in the Catholic faith, I uphold you for being a parent figure – stretching to a counsellor, mental health expert, confidant, stress manager and reliever, and community development specialist.

I vividly recall the sessions on being a responsible Catholic, remaining safe and healthy, identifying the right friends, and tips on excelling in academics.

St. Augustine Chapel, you are a safe space for communion. You have grounded God’s people in the Catholic faith, and blended in well with activities to ignite a great sense of responsibility, leadership, community empowerment and service to humanity.

As we celebrate your 85 years of existence, I am glad that you have continued to grow. As we visualize your Centennial celebrations in the near future, you are presenting to us a golden opportunity to contribute to the expansion of St. Augustine Students’ Centre.

I am pleased to testify that I am a proud member of the St. Augustine Catholic Community at Makerere University, with a great sense of belonging, and an attachment destined to last forever.

My encounter with St. Augustine Chapel and Students’ Centre commenced in 2001, when I joined Makerere University for a Bachelor’s degree in Mass Communication. I was blessed to do my ‘A’ levels at a vibrant Catholic school – St. Joseph’s S.S. Naggalama – and upon completion, I kept on wondering whether I would find such a place at Makerere University.

Little did I know that St. Augustine Chapel was destined to be my spiritual and genuine lover! The Chaplaincy and the Students Executive Committee coordinated special programmes that would bind us together in love. Both the Chapel and Students’ Centre became safe spaces to inculcate a high sense of responsibility, discipline, leadership, talent development, friendship, socialization and networking.

During the Freshers’ Orientation Week, the Chaplaincy and Students’ Executive Committee did engage us fully to optimal levels. Every evening, the new students would convene at St. Augustine Students’ Centre where the then Chaplain (Rev. Fr. Dr. Lawrence Kanyike) lined up a series of activities on balancing academics with other aspects of life, talent identification, counselling, career guidance, and socialization. We enjoyed the engagements that shaped a great sense of responsibility and calling to serve humanity.

Some of the celebration officials Simon Kaggwa Njala (L) and Ritah Namisango (R). Marking 85 years of St. Augustine Chapel under the theme, “Our hearts are restless until they rest in you, O Lord,” thanksgiving Mass led by His Grace, Paul Ssemogerere, Archbishop of the Roman Catholic Archdiocese of Kampala, and Chief Guest as Vice President H.E. Maj. (Rtd)  Jessica Alupo, April 12, 2026, Freedom Square, Makerere University, Kampala Uganda, East Africa.
Some of the celebration officials Simon Kaggwa Njala (L) and Ritah Namisango (R).

To the Chaplaincy (Rev. Fr. Dr. Lawrence Kanyike and Rev. Fr. Josephat Ddungu), for the sessions where you identified professionals such as counsellors, mental health experts and coaches, to guide the students on balancing academics, spirituality and other demands of life, we will remain eternally grateful.

For talent identification, we were introduced to the different platforms such as the Choir, Music, Dance and Drama, Concerts, Catholic student clubs, and leadership opportunities within the Catholic community.

For friendship and socialization, the Chaplaincy would organize picnics, trips to Catholic sites, and beach bashes. The most popular ones were at Nabinoonya Beach, off Entebbe Road. The interaction would start with prayers, and thereafter, activities that re-kindled our youth such as enjoying breeze, listening to music, walking and playing in the sand, dancing, participating in games, and dining together. I believe that these activities also impacted our mental health, cognitive abilities and relaxation.

The Solidarity Masses in the Halls of Residence were memorable. The most vibrant one was the Lumbox solidarity mass, bringing onboard Catholic students from Lumumba and Mary Stuart Halls. At the end of the Mass, we would interact as we enjoyed snacks and soft drinks courtesy of the Chaplaincy. Though intended for Catholics, the solidarity Masses also attracted students from other denominations. At some point, the Chaplain, fondly referred to as ‘Fr. Larry’ by the students, observed that the snacks and soft drinks were less compared to the turn up.  The Chaplain requested students from other denominations who wished to be part of the solidarity Mass to register a week in advance, the numbers soared, but given his generosity, we continued to enjoy the snacks and soft drinks.

A number of socialization and networking events would be announced in the Chapel, and hosted at the Students’ Centre.

It is my prayer that we contribute generously to the expansion of this facility. Within this space, many lives have been touched, shaped and inspired.

Long live St. Augustine Catholic Community! Looking forward to the Centennial Celebrations!

Ritah Namisango, Public Relations and Communication Specialist

Ritah Namisango
Ritah Namisango

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Still Standing, Still Serving: St. Augustine Chapel Celebrates 85-Year Milestone at Makerere University

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H.E. Maj. (Rtd) Jessica Alupo and His Grace Paul Ssemogerere flanked by Prof. Barnabas Nawangwe, Rev. Fr. Josephat Ddungu, clergy and other officials cut cake at the thanksgiving Mass on 12th April 2026. Marking 85 years of St. Augustine Chapel under the theme, “Our hearts are restless until they rest in you, O Lord,” thanksgiving Mass led by His Grace, Paul Ssemogerere, Archbishop of the Roman Catholic Archdiocese of Kampala, and Chief Guest as Vice President H.E. Maj. (Rtd)  Jessica Alupo, April 12, 2026, Freedom Square, Makerere University, Kampala Uganda, East Africa.

As Makerere University marked 85 years of St. Augustine Chapel on April 12, 2026, the historic sanctuary came alive with voices of praise drawing not only students and clergy, but the community and generations of alumni who returned to honor a space that shaped their faith and memories. From nostalgic reunions to heartfelt thanksgiving, the milestone became more than a commemoration; it was a powerful homecoming of a community bound by eight and a half decades of spiritual nourishment.

Under the resonant theme, “Our hearts are restless until they rest in you, O Lord,” the thanksgiving Mass was led by His Grace, Paul Ssemogerere, Archbishop of the Roman Catholic Archdiocese of Kampala, who served as chief celebrant. His presence lent solemn weight to the occasion, as worshippers filled Makerere’s Freedom Square in a deeply moving celebration that blended reverence, reflection, and renewed devotion, echoing the enduring spiritual heartbeat of Makerere University.

H.E. Maj. (Rtd) Jessica Alupo addresses the congregation. Marking 85 years of St. Augustine Chapel under the theme, “Our hearts are restless until they rest in you, O Lord,” thanksgiving Mass led by His Grace, Paul Ssemogerere, Archbishop of the Roman Catholic Archdiocese of Kampala, and Chief Guest as Vice President H.E. Maj. (Rtd)  Jessica Alupo, April 12, 2026, Freedom Square, Makerere University, Kampala Uganda, East Africa.
H.E. Maj. (Rtd) Jessica Alupo addresses the congregation.

Hailing the legacy of St. Augustine Chapel, Maj. (Rtd)  Jessica Alupo praised the students’ centre as a cradle of leadership that has helped steer the nation’s development. Speaking as the Vice President, the chief guest and proud alumna of Makerere University, she reflected on the chapel’s enduring influence since 1941, describing it as a rare space where intellect meets faith, questions meet prayer, and the pursuit of knowledge is illuminated by the gospel. Her remarks, underscored the chapel’s profound role in shaping generations of thinkers and servant leaders grounded in faith and service to their nation.

On his part, the Archbishop, His Grace, Paul Ssemogerere delivered a heartfelt reflection during his homily, reminding the congregation that true education shapes not only the intellect but also the heart. He praised St. Augustine Chapel for faithfully advancing that mission over 85 years, serving as a sacred space where students prayed before exams, sought guidance in uncertainty, and encountered Christ through the sacraments. Quietly yet profoundly, he noted, the chapel has not only formed scholars, but men and women of character and purpose. Highlighting the Church’s presence within Makerere University as a profound gift, he reaffirmed the harmony between faith and reason, and called for the chapel to remain a lasting refuge and guiding light for generations to come.

His Grace, Paul Ssemogerere. Marking 85 years of St. Augustine Chapel under the theme, “Our hearts are restless until they rest in you, O Lord,” thanksgiving Mass led by His Grace, Paul Ssemogerere, Archbishop of the Roman Catholic Archdiocese of Kampala, and Chief Guest as Vice President H.E. Maj. (Rtd)  Jessica Alupo, April 12, 2026, Freedom Square, Makerere University, Kampala Uganda, East Africa.
His Grace, Paul Ssemogerere.

The event also served as a high-impact fundraising drive for the expansion of the Students’ Centre, aimed at creating much-needed space for growing student activities and services.

Appealing to the congregation, Rev. Fr. Josephat Ddungu, the chaplain, underscored the urgency and importance of investing in both the spiritual and social life of the student community. He emphasized that the expansion is not merely infrastructural, but foundational to nurturing holistic student development.

Rev. Fr. Josephat Ddungu. Marking 85 years of St. Augustine Chapel under the theme, “Our hearts are restless until they rest in you, O Lord,” thanksgiving Mass led by His Grace, Paul Ssemogerere, Archbishop of the Roman Catholic Archdiocese of Kampala, and Chief Guest as Vice President H.E. Maj. (Rtd)  Jessica Alupo, April 12, 2026, Freedom Square, Makerere University, Kampala Uganda, East Africa.
Rev. Fr. Josephat Ddungu.

He recalled the vision of Msgr. Lawrence Kanyike, who during his tenure laid significant groundwork for St. Augustine’s Chaplaincy and long advocated for its expansion in response to growing student needs. With rising enrolment and increasing demand for services, the call for a larger, more functional student centre has become increasingly compelling.

Once completed, the extension is expected to stand as a landmark contribution in the Chaplaincy’s 85-year legacy. It will accommodate a wide range of student-focused programmes, including fellowship meetings, Bible study groups, prayer gatherings, mentorship and counselling services, leadership development, Sunday school, choir rehearsals, care groups, gym facilities, improved sanitation, administrative offices, quiet study areas, student clubs and movements, as well as outreach initiatives connecting students with surrounding communities.

H.E. Maj. (Rtd) Jessica Alupo breaks ground for the St. Augustine Students’ Centre. Marking 85 years of St. Augustine Chapel under the theme, “Our hearts are restless until they rest in you, O Lord,” thanksgiving Mass led by His Grace, Paul Ssemogerere, Archbishop of the Roman Catholic Archdiocese of Kampala, and Chief Guest as Vice President H.E. Maj. (Rtd)  Jessica Alupo, April 12, 2026, Freedom Square, Makerere University, Kampala Uganda, East Africa.
H.E. Maj. (Rtd) Jessica Alupo breaks ground for the St. Augustine Students’ Centre.

Fr. Ddungu announced that the project target stands at Uganda Shillings Two billion only. He added that so far, UGX 164,673,650 has been raised in cash and banked funds, while pending pledges amount to UGX 85 million, bringing the combined total to Uganda Shillings 250,426,650.

“In Makerere, we build for the future. Those who came before us built for the future, and their future is our present. Now it is our responsibility to build for those who will come after us,” he said.

H.E. Maj. (Rtd) Jessica Alupo (R) and Prof. Barnabas Nawangwe share a light moment at St. Augustine Chapel. Marking 85 years of St. Augustine Chapel under the theme, “Our hearts are restless until they rest in you, O Lord,” thanksgiving Mass led by His Grace, Paul Ssemogerere, Archbishop of the Roman Catholic Archdiocese of Kampala, and Chief Guest as Vice President H.E. Maj. (Rtd)  Jessica Alupo, April 12, 2026, Freedom Square, Makerere University, Kampala Uganda, East Africa.
H.E. Maj. (Rtd) Jessica Alupo (R) and Prof. Barnabas Nawangwe share a light moment at St. Augustine Chapel.

The Vice President, on behalf of the President delivered a contribution of Uganda Shillings 30 million who she said, also requested the Bill of Quantities of the project to facilitate continued government support toward its completion.

The Vice Chancellor of Makerere University, Prof. Barnabas Nawangwe, who contributed to the fundraiser, commended the Catholic community for its steadfast commitment to students’ spiritual welfare and its role in shaping servant leaders. He pledged continued support from the University Management to ensure this expansion of the Student center becomes a reality. From Senior Management, Prof. Sarah Ssali, Deputy Vice Chancellor, Academic Affairs and Dr. Winifred Kabumbuli, the Dean of Students, in their respective capacities, contributed to the fundraising effort too, reinforcing the collective commitment to the project’s success.

L-R: Prof. Sarah Ssali, Dr. Winifred Kabumbuli and Prof. Barnabas Nawangwe attend Mass. Marking 85 years of St. Augustine Chapel under the theme, “Our hearts are restless until they rest in you, O Lord,” thanksgiving Mass led by His Grace, Paul Ssemogerere, Archbishop of the Roman Catholic Archdiocese of Kampala, and Chief Guest as Vice President H.E. Maj. (Rtd)  Jessica Alupo, April 12, 2026, Freedom Square, Makerere University, Kampala Uganda, East Africa.
L-R: Prof. Sarah Ssali, Dr. Winifred Kabumbuli and Prof. Barnabas Nawangwe attend Mass.

As the fundraising gathers momentum, the appeal remains clear and urgent, that every contribution brings the vision closer to completion. Built on the legacy of those who came before and sustained by the commitment of the present generation, the new Students’ Centre is poised to become a lasting beacon of spiritual grounding, intellectual growth, and communal transformation for decades to come.

If you wish to contribute via mobile money, below are the details of the recipient.

MTN: +256 (0)787888490, Airtel: +256 (0) 756851181 (Josephat Ddungu)

Maureen Agena.
Maureen Agena

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Hands-On RIMS Training Equips Makerere University College Registrars to Power Graduate Success and Research Excellence

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Participants pose for a group photo after the training on 10th April 2026. Intensive, hands-on training in the Research Information Management System (RIMS) by the Directorate of Graduate Training (DGT) and Directorate for ICT Support (DICTS) for College Registrars and Senior IT Technicians, 10th April 2026, Lecture Room 4.1 Computer Lab, Yusuf Lule Central Teaching Facility, Makerere University, Kampala Uganda, East Africa.

By Moses Lutaaya

Kampala, April 10, 2026 — College Registrars and Senior IT Technicians at Makerere University have undergone intensive, hands-on training in the Research Information Management System (RIMS), in a move aimed at strengthening graduate training, improving completion rates, and advancing the university’s research agenda.

The training, held on Friday at the CFT 2 Building, Lecture Room 4.1 Computer Lab, brought together key custodians of academic records to gain practical skills in using the system that university leadership says will transform graduate education management.

In his opening remarks, the Director of Graduate Training, Julius Kikooma, underscored the strategic importance of RIMS, linking it directly to the university’s long-standing challenges in tracking graduate students and supporting research progression.

“Graduate training is central to the research mission of this university,” Prof. Kikooma told participants. “Yet for years, we have struggled to answer simple but critical questions, where exactly are our graduate students in their academic journey, and why are many not completing on time?”

He pointed out that the issue has consistently drawn concern from top university leadership, including Council, particularly as Makerere rolls out its new five-year strategic plan. “One of the key priorities identified is improving graduate completion rates,” he said. “But we cannot improve what we cannot measure.”

Prof. Kikooma explained that unlike undergraduate programmes, graduate studies are largely research-driven and therefore more complex to monitor. “The research component of graduate programmes has not been adequately captured in any system,” he noted. “That is why it has been difficult to track progress, supervise effectively, and provide accurate reports.”

Prof. Julius Kikooma. Intensive, hands-on training in the Research Information Management System (RIMS) by the Directorate of Graduate Training (DGT) and Directorate for ICT Support (DICTS) for College Registrars and Senior IT Technicians, 10th April 2026, Lecture Room 4.1 Computer Lab, Yusuf Lule Central Teaching Facility, Makerere University, Kampala Uganda, East Africa.
Prof. Julius Kikooma.

Positioning RIMS as a transformative solution, he emphasized its role in bridging this gap. “RIMS is not just a system, it is the backbone of how we are going to support graduate students and research going forward,” he said. “With it, we can track every stage, from concept development to proposal, to thesis completion in real time.”

He stressed that the system will enhance both efficiency and accountability across the university. “This is the tool that will enable us to confidently assure Council and management that we know the status of every graduate student at any given time,” he said.

However, Prof. Kikooma made it clear that the success of RIMS depends heavily on the commitment of college registrars. “You are the custodians of graduate records. You are central to this process,” he said. “If RIMS succeeds, it will be because of your efforts. If it fails, it will be because you did not play your part.”

He revealed that registrars will now form part of the steering committees overseeing the full implementation of RIMS across university units. “You are not just users of this system, you are its drivers at the college level,” he emphasized.

Calling for seriousness and full participation, Prof. Kikooma set clear expectations for the training. “No one should leave this room without knowing how to use RIMS in their daily work,” he said. “You must understand the kind of data required, the information on students, supervisors, and every stage of the research process.”

He added that incomplete data has already limited the system’s effectiveness in some units. “Graduate students are already on the system, but some of the critical information is missing,” he noted. “That gap must be closed by you.”

In his technical presentation, Juma Katongole, the Manager Information Systems, highlighted the limitations of existing systems and how RIMS is designed to address them.

Mr. Juma Katongole. Intensive, hands-on training in the Research Information Management System (RIMS) by the Directorate of Graduate Training (DGT) and Directorate for ICT Support (DICTS) for College Registrars and Senior IT Technicians, 10th April 2026, Lecture Room 4.1 Computer Lab, Yusuf Lule Central Teaching Facility, Makerere University, Kampala Uganda, East Africa.
Mr. Juma Katongole.

“We can only produce accurate statistics for students on coursework,” he said. “But we cannot tell how many graduate students are at proposal level, concept level, or thesis level. That is a major gap.”

He explained that RIMS will provide comprehensive, real-time tracking of graduate students throughout their academic journey. “This system will enable us to produce accurate reports of which student is where,” Katongole said. “It will help us identify delays and take action.”

On the issue of prolonged completion times, he added, “With reliable data, we can see where students are getting stuck and introduce administrative or strategic measures to address those bottlenecks.”

Describing the system as a turning point, Katongole noted, “We are moving towards having valid statistical information at our fingertips, which is critical for a research-led institution.”

From the administrative perspective, Eleanor Nandutu, Senior Assistant Registrar from MISR, welcomed the initiative, describing it as a practical solution to long-standing inefficiencies.

Eleanor Nandutu. Intensive, hands-on training in the Research Information Management System (RIMS) by the Directorate of Graduate Training (DGT) and Directorate for ICT Support (DICTS) for College Registrars and Senior IT Technicians, 10th April 2026, Lecture Room 4.1 Computer Lab, Yusuf Lule Central Teaching Facility, Makerere University, Kampala Uganda, East Africa.
Eleanor Nandutu.

“RIMS will ease the tracking process and help us know exactly where each student is and how long they take at each stage,” she said. “It will also help us understand where the challenges are and how to better support students.”

She emphasized that the system will improve completion rates by identifying bottlenecks early. “We shall be able to see where we are stuck and take corrective action in time,” she noted.

Addressing concerns about possible conflict of interest between supervisors and students, Nandutu clarified that the system is designed to enhance transparency, not create tension. “This is about ensuring that processes are followed and that students succeed,” she said. “It brings everyone, administrators, supervisors, and coordinators onto one platform.”

She added that the system will even improve interaction between students and supervisors. “It will make follow-ups easier and ensure timely feedback, which is critical for research progress,” she said.

As the university intensifies efforts to strengthen its research output and graduate training, the hands-on RIMS training marks a significant step toward a more efficient, transparent, and data-driven academic environment, one that leaders believe will finally address the long-standing challenge of delayed graduate completion.

Mak Editor

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